Page 1


Cover Subject:

Year 10 Vol. 1, Issue 162



Jose-Manuel GARCIA, CDS Visionary, Founder, & Master Coach Jose-Manuel (Manolo) GARCIA, CIS, CMS, CCM Second Generation, Innovator & President

Introduction Pages 4,5 • Air Connectivity & Golf Pages 6-7 • Convention Centers Page 8 • Hotels Pages 9-13 •

Francisco BAEZA, DMCP Vice President •

Trinidad SANCHEZ General Comptroller

• •

Raquel MIJARES, CIS Corporate Marketing Director

Culture & Gastronomy Pages 14-15 Buenos Aires Pages 16-18 Marvel Cities & Sites Pages 19-27 Advertise with CommuniQuest Page 30

Julia ORTIZ Quality Director Alejandro PECH Electronic Publishing

Pages 28, 29

Omar GALLEGOS Content & Editing

Dr. Travel’s - Travel Tip: Becoming a Hotel VIP Page 31

David MIS Design

© Copyright 2018. All Rights Reserved.

Destination Offices Mexico


Central America

South America

IVI DMC² Los Cabos Yazmin ELOSEGUI Destination Managing Director

IVI DMC² Cuba Alejandro DEBASA, CMS Regional Managing Director

IVI DMC² Costa Rica Ligia VARGAS, CIS Regional Managing Director

IVI DMC² South America Jorge OROZCO, DMCP Regional Managing Director

IVI DMC² Puerto Vallarta, Riviera Nayarit & Central Mexico, Jaime NELO, CMS, DMCP Destination Managing Director IVI DMC² Cancun & Riviera Maya Raquel MIJARES, CIS Corporate Marketing Director

IVI DMC² Dominican Republic IVI DMC² Panama Ramon RIJO, CIS David JOHNSON, CIS Regional Managing Director Associate Regional Managing Director


Message From Headquarters Dear reader, Argentina is indeed a stunning backdrop to celebrate success. Why is that? It is beautiful, defiant, and intense. It seduces with its street-side-steamy-tango, soccer, gaucho culture, and the impressive Andes. As if these reasons weren’t enough, our destination is the land that has perfected the art of grilling. It's one inviting cocktail of wanderlust. Buenos Aires is a modern metropolis that whizzes by, alive with street life from quaint sidewalk cafes, with still parks dotted in purple jacaranda blooms in the spring. From thundering Iguazu Falls in the subtropical north to the formidable, crackling advance of the Glacier Perito Moreno in the south, Argentina is home to a vast natural geography. Diversity is aplenty here. Wildlife takes over in spectacular variety, from penguins and flamingos to giant anteaters, whales, and more. In this vast country, stunning sights abound and big adventure awaits. You can’t help but falling in love with Argentina’s greatness! Sincerely, Jose-Manuel (Manolo) GARCIA, CIS, CMS, CCM Second Generation, Innovator & President

Our Objective

Our Vision

Always aim for 100% overall customer satisfaction.

Associates: Keep the ideal place to work, where our multicultural staff give their best, every day Customers: Offer an innovative high-quality service that exceeds expectations Partners: Consolidate our network of honest and successful partners Utilities: Maximize the return of investment to shareholders

Our Mission

Planet: Inspire responsible resource management by means of our work

Serve customers through our international certifications ISO 9001 and ADMC; ensuring 100% customer satisfaction of incentives, conventions, and special events; providing memorable experiences in each of the destinations in which we operate; maximizing return of investment to shareholders.

Follow us on...


Argentina, A Stunning Backdrop for Your Program

Argentina, part of the Southern Cone, is one of the main destinations in Latin America and the most visited in South America. Its vast geography makes it the 8th largest country in the world. This vastness includes plains, plateaus, and mountains and thus explains its great biodiversity. Here you will find tourist attractions, natural wonders, culture, traditions, and a superb cuisine. Argentina is located in the austral hemisphere, and its seasons are opposite to those of the northern hemisphere. This fact makes it ideal to escape the North American winter and enjoy spring or summer in South America. When it comes to safety, Argentina is one of the safest in America. It enjoys a climate of peace and security since there is no armed conflict, terrorism or health crisis.


Important information: Capital: Buenos Aires

Language: Spanish Currency: Argentine Peso Extension: 2,780,400 km² Population: 44,595,125 inhabitants


Main airlines

• • • • •

Delta Airlines American Airlines United Airlines Argentinian Airlines Aeromexico









worldwide. It is considered one of the main and most modern airports throughout Latin America. It currently serves annually more than 10 million visitors. Miami and New York being in the top 10 of most frequent flights. Main Destinations: Atlanta, Dallas, Houston, Miami, New York City, Mexico City, Cancun


GOLF Argentina is the country with more golf courses in South America, 294 fields of different categories, and designed by Jack Nicklaus, Greg Norman, Randall Thompson, Mark Adams, among others. Argentina has been awarded twice as the Best Golf Destination of the Year (2008 and 2011) by the International Association of Golf Tour Operators. Among the major golf courses can be found: •

Palermo Lakes Golf Club has 18 holes, designed by Robert Hagge in 1994, with 9 lakes connected, excellent greens. It is the most difficult in Buenos Aires’ area.

Olivos Golf Glub has 27 holes, and has an underpass area, beautiful trees and excellent layout. Designed in 1926 by Luther Koontz.

Nordelta Golf Club has 18 holes, designed by Jack Nicklaus, each hole has 5 different exit points, and occupies an area of 65 hectares.

Llao Llao Golf Club is located in Bariloche; it maintains a perfect balance with the stunning natural surroundings. It is considered one of the best courses worldwide.


CONVENTION CENTERS Buenos Aires is the most recognized location in Latin America for carrying out any type of congress or convention due to its wide range of hotels and infrastructure for fairs and events. La Rural is the country’s largest center for conducting trade shows and exhibitions. With 7 halls, an auditorium and open spaces, this center offers endless possibilities for large events. Easily accessible by public transport and with underground parking, La Rural is the host center of the most important exhibitions and conventions. Costa Salguero Center was created in 1993 with the aim of hosting exhibitions, conventions,

concerts, sporting events, social gatherings, and corporate meetings. Currently, it is one of the premier convention and exhibition centers in the capital. Golden Center is one of the most important centers in the country with 6 flexible rooms surrounded by lakes and gardens, ideal for all kinds of events. A few meters from Jorge Newbery Airport, Golden Center meets the highest comfort with modern facilities, nature, and covered space for your event.






Center (CEC) is located in the Recoleta district and boasts three underground floors, so as not to invade the landscape of the land between the Faculty of Law of the UBA and Thays Park. Solar panels are integrated into the exterior of the building in order to meet the city’s standards of sustainability.


HOTELS PARK HYATT PALACIO DUHAU HOTEL BUENOS AIRES This luxury hotel, housed in a neoclassical palace and adjacent building, is located 2 kilometers from the Colรณn Theater and 3 kilometers from the Casa Rosada. The elegant rooms have marble bathrooms, flat-screen TVs, safes, and free Wi-Fi; and some rooms offer seating areas, balconies, and views to the gardens. The suites have living rooms, while superior suites include fireplaces, crystal chandeliers, kitchens, or private terraces. Butler and room services are available. The facilities include 3 refined restaurants, some with garden terraces, a luxurious bar, a gym, a spa, an indoor pool, an art gallery, and a ballroom.


FOUR SEASONS HOTEL Having a privileged location in the prestigious Recoleta neighborhood and close to the business, commercial, and cultural center of the capital city, the Four Seasons offers you unsurpassed service and completely renovated modern facilities. Enjoy the comforts of the contemporary tower and the beauty and sophistication of the legendary French mansion from the early 20th century.

HOTEL FAENA As soon as you walk along the long hallway featuring a red rug and a black horsehair bench, you know you’ve entered Faena’s fantastical world. From the library lounge, with its tufted


sofas and



to the

white-and-red Bistro Sur, with unicorn heads adorning the walls, the hotel’s restaurants and bars take theatrical design to new heights.

HOTEL EMPERADOR BUENOS AIRES The Hotel Emperador stands out for offering a privileged location and the best view to the river in the city. Most of its 12 versatile rooms offer natural light and spaces that range from 30 to 543 m2. These rooms feature a maximum capacity of 650 people, making them ideal for conferences, exhibitions, and all kinds of social events.



SOFITEL HOTEL Sofitel is found within a 5-minute walk from the General San MartĂ­n subway and 2 kilometers from the ColĂłn Theater. The rooms are sophisticated and decorated with Argentine leather details. They are equipped with free Wi-Fi, a flat-screen TV, a mini fridge, and a Bose speaker system. The suites have a living room and a Nespresso machine. The 2-bedroom apartments are stylish and have a kitchen. Room service is also available. The hotel has a refined French restaurant, an elegant cafe bar, a cozy pub, an indoor swimming pool, a gym, Hamman (Turkish bath), massage service, a business center, 4 meeting rooms, and parking (at an additional fee).


HOTEL MADERO BUENOS AIRES This imposing Art Deco hotel is located 3.4 kilometers from downtown in the modern port district of Puerto Madero and at a 14-minute walk from the Buenos Aires Museum of Modern Art. The elegant rooms, many with balconies, are equipped with flat-screen TVs, Wi-Fi, and a minibar. The

superior rooms and suites, some with Jacuzzis and private terraces, have a seating area and access to the Club room. The breakfast buffet is free. The facilities include a refined restaurant serving high-end cuisine and 24-hour room service, a modern bar, and a rooftop juice bar. There is also a spa with an indoor pool, whirlpool, and sauna, and a gym.

HILTON BUENOS AIRES This modern hotel is located in the exclusive Puerto Madero district, a 12-minute walk from Plaza de Mayo and 3.1 km from the Buenos Aires Museum of Modern Art. The rooms (some with views to the city or the river) are modest and are equipped with flat screen TVs and Wi-Fi (at an additional fee), mini-fridge, and coffee maker. Executive rooms feature access to a living room where breakfast and free cocktails are offered at night. The suites have a separate living room. There is a modern Argentinean restaurant, an elegant wine bar, and a delicatessen-style cafĂŠ. Other facilities include a rooftop swimming pool, a gym, and a sauna. The resort offers more than 6,700 m2 of meeting space.






cattlemen, much like the cowboys



America. They are skilled riders. Many years ago, gauchos



horseback and traveled widely. They survived on meat and yerba mate which is a tea-like herbal drink rich in caffeine.

TANGO A musical genre and a dance characteristic of the Rio de la Plata and its area of influence, mainly

in Buenos Aires. Six main musical styles have left their mark on the tango: The Cuban habanera, candombe (Argentina and Uruguay), the Andalusian tango (Spain), milonga (Argentina and Uruguay), the mazurka (Poland) and the European polka. Tango can be defined as a sensual dance in which a couple transmit a deep emotional relationship by means of their bodies’ movements. Many of the lyrics of their songs are written in local slang and often express emotions and sadness felt by both men and women. When in Buenos Aires, attending a tango show it is a must, and if you are more adventurous, attend a milonga, the place where tango is danced.


GASTRONOMY The main elements of Argentine cuisine are beef and wines. The typical food of Argentina





parrillada pies),



(sauce), choripรกn (sausage baguette), and pizza. Dulce de leche is used in most desserts;









caramelized milk variant. Wine consumption important;







such as Mendoza with a long standing viticulture. Argentina is the 5th largest producer of wine in the world, specially



BUENOS AIRES Buenos Aires is the capital of Argentina, and the main urban center of the country; it is a cosmopolitan city and a major world tourist destination. The city is divided into 48 districts where we find influences of Spanish colonial styles, art deco, art nouveau, neo-Gothic, Italianate, and French Bourbon. It is a city with many benefits, as it has had no seismic activity in the last 128 years); there are no hurricanes or other natural phenomena that affect the population or tourists. The climate is mild and throughout the year the temperature goes from -5.4°C to 43.3°C. The hotels are located in the most picturesque and ancient areas of the city such as Recoleta, Puerto Madero, Palermo, and Microcentro.


Caminito One of the most emblematic walks of the city and a must-see. It is quite possibly the biggest mainstream tourist hotspot in Buenos Aires; the quaint and colorful Caminito street will delight you with its typical houses in the neighborhood of La Boca, showing their different colored painted walls. This neighborhood is also an open-air museum where plastic artists exhibit and sell their works inspired by the color of their environment and the feel of the tango.

Museums The city has a rich historical heritage and it is reflected in its buildings and monuments. Amongst the most notable buildings there are: the Museum of Latin American Art of Buenos Aires, Museo Nacional de Bellas Artes, Evita Museum, May Square, and Old Quarter.

Art Buenos Aires artistic ambiance has seen an increase in art galleries which multiply in the city with renowned artists and also new talent. This proliferation of these spaces captivates not only the experts but also appeals to Bonaerenses (Buenos Aires natives). These artistic spaces are found in districts such as San Telmo, La Boca, Retiro, Recoleta, Puerto Madero, and Palermo and have indeed become an attraction.

Colon Theatre Considered one of the most important opera theatres in the world, to the same level as La Scala in Milan, the Garnier Opera in Paris, and the Royal Opera

House in London. A visit here is considered a must. After over a century of existence, in 2008 the city began an in-depth remodeling in order to restore all its splendor and at the same time provide it with the most important technological advances. This work allowed the theatre to be reopened for the Nation’s bicentennial, in 2010.


Soccer For soccer lovers, visiting the River Plate and Boca Juniors Stadiums (or El Monumental and Bombonera, as they are popularly known) is something that cannot be missed.

Tortoni Café It is a prominent bar located in the district of Monserrat; it is the oldest of the city (founded in 1858) and it is a real attraction. In its marble tables and walls is reflected an important part of the history of Buenos Aires, for among its prominent customers were writers such as Jorge Luis Borges, Luigi Pirandello, Federico Garcia Lorca, and Julio Cortazar, as well as musicians such as Arthur Rubinstein and the legendary Carlos Gardel. The imposing facade constructed in 1898 on the Avenida de Mayo was designed by architect Alejandro Christophersen. Shows of jazz and tango are presented in the bar’s basement. Next to the coffee shop there are the National Academy of Tango and the World Tango Museum.

Recoleta’s Cemetery The Recoleta Cemetery is located in the exclusive neighborhood of Recoleta, which owes its name to the convent of Recoletos monks, who

also owned the Basilica Nuestra Señora del Pilar. It is the most visited thanks to its numerous and impressive mausoleums and vaults of Argentina’s many heroes. Many of the vaults and mausoleums are the work of important architects and are adorned with marbles and sculptures; more than 90 vaults have been declared National Historic Landmarks.


BARILOCHE It is located in the province of Rio Negro, it is the most visited destination in Patagonia. Its natural reserves include lakes, forests, and mountains; it also has ski resorts, and it is the 2nd largest ski destination worldwide. Bariloche was named as the national capital of adventure tourism. Its main economic activity is tourism, and it has activities during summer and winter.


IGUAZU Iguazu Falls are located in the north of the country, in the province of Misiones; it shares territory with southern Brazil. The falls are considered one of the seven natural wonders of the world. The Devil’s Throat is the jump with the highest flow of falls and it is located on the Argentine side; it is 80 meters high. Iguazu Falls are recognized as the most spectacular in its category. This area is rich in flora and fauna; here we can find 450 species of birds, also jaguars, tapirs, anteaters, eagles, turtles, herons, and fish. No wonder people who visit it for the first time are at a loss of words when they try to describe this marvel.

MENDOZA It is the International capital of wine, chosen as one of the 21 most beautiful cities in the world. Located at the foot of the highest mountains of the Andes, the city itself is an attraction. It has dynamic artistic and cultural activities: theatres, museums, art galleries, and craft shows. The city is the ideal starting point for excursions to the main tourist attractions of the province, such as the wine routes, rivers, mountains, hot springs, and nature reserves. The city of Mendoza invites visitors to reconnect with nature, history, new friends and why not? With your inner self!

CORDOBA It is also known as La Docta. It is the second most populous city after Buenos Aires, and the largest in the country. It is an important cultural, economic, educational, and financial hub. It has been declared a provisional capital of the country twice, in 1806 and 1955. In Cordoba you can enjoy eco tourism, golf, bird watching, sport fishing, sierras, water, and sun, active tourism, mining tourism, cultural tourism, wine routes, and much more! 20


MOON VALLEY The Ischigualasto Provincial Park (or "Moon Valley", due to its otherworld appearance) is undoubtedly one of the most spectacular wonders that Argentina possesses. Its name comes from a Quechua word meaning “place where the moon rests�. It is located

northwest of the province of San Juan, in the department of San Agustin de Valle Fertil; it is believed that this used to be a region where millions of years ago there was a lake with plenty of unique flora and fauna. Today, the desert climate is one that characterizes this place, with little rain that usually occurs in summer, strong winds, and extreme temperatures. It was declared as a World Heritage Site by UNESCO, along with the Talampaya National Park in La Rioja.


EL CALAFATE It is a city located along Argentino Lake in the province of Santa Cruz. It is the natural gate to enter the Glaciers National Park, where you will find a contrast of colors: the turquoise lake and the desert-like vegetation. In the Glaciers National Park, we find the most famous glaciers such as: Upsala, Fitz Roy, and Perito Moreno; the latter being most famous for its length and the famous detachment called rupture.


SALTA Salta is located northwest of the country, and it has renown hotel chains and large convention sites. Throughout the year there are so many activities: The Train to the Clouds is a rail service that crosses the Andes and it has a duration of approximately 16 hours. The Cachi Tour will allow you to admire natural postcard sights as you visit El Carril, Pulares, Quebrada de Escoipe, Cuesta del Obispo, Piedra del Molino. Then, continue by Tin Tin, a superstraight stretch of road that extends for about 11 miles. It looks like out of this world, as if taken from a science fiction story. Admire too the cacti desert as you drive through - which seems to extend endlessly. Salinas Grandes is an obligated stop to enjoy the sunset in one of the most amazing landscapes of this region with deep blue skies and a vibrant sun. A vision beyond the ordinary, one of the strangest and most secluded corners of the country. North Andino. To reach here you must cross the province of Jujuy, by the Quebrada de Humahuaca. The landscape will allure you with the immensity of the mountains framed by a deep blue sky. The Wine Route in Salta. The cultivation of the vine was introduced by the Jesuits in the 18th century, mainly in Cafayate. Here, the Torrontes grape produces the characteristic white wine of Argentina, the white wine flagship of the country. BaritĂş National Park, a true immensity with deep scent of leaves and wet earth. A place almost inaccessible to the sun due to the dense flora. The BaritĂş National Park is an unspoiled paradise of 72,000 hectares. It is the only tropical park of Argentina influenced by the Tropic of Capricorn, and it is one of the best protected reserves in the world. 24

PUERTO MADRYN It is located in the province of Chubut, facing the Atlantic Ocean or Argentine Sea. It is one of the most important tourism spots in the country, and it is the national capital of diving. During winter, whale and dolphin watching is perfect. You can also spot penguins, sea elephants, and different birds. During the summer, the beaches are very popular both for sunbathing and for activities such as kayaking, canoeing, windsurfing, among others. Definitely a must-see place for nature lovers.


USHUAIA It is located in the province of Tierra del Fuego. It is the only city in Argentina on the waters of the Pacific Ocean. It is the southernmost city in the world. Here you can practice winter sports like downhill skiing, snowboarding, and tobogganing. You can hop

on the Tren del Fin del Mundo (End of the World Train), to get into the Tierra del Fuego National Park, where we find examples of exotic wildlife such as European rabbits, beavers, and the grey fox.


GUALEGUAYCHÚ It is located in the province of Entre Rios, and it is known for the carnivals that are held every year on every Saturday of January, February and the first Saturday of March. It is the largest festival in Argentina, and it is considered one of

the best carnivals in the world, after Rio de Janeiro.






Gualeguaychú has beaches on the coast and private and public spas, the Cathedral of San Jose, the Calvarino Palace, and the Thermal Baths of Guaychú.




Advertise with CommuniQuest Incentive Travel Digest Advertising






available in CommuniQuest Incentive Travel Digest. Sponsorship placement opportunities are limited and are reserved on a “first come, first served” basis. We invite you to advertise in our vastly distributed Incentive Travel Digest which is already available to over 10,000 avid







stakeholders, and fine suppliers. This Incentive Travel Digest is an inviting 'cover to cover' read, ensuring eye-catching and successful advertising. Click here to receive more information

IVI DMC² World Headquarters: Ave. Acanceh #1-01, SM 15 Cancun, Quintana Roo, Mx

Phone: +52 (998) 287-1700 Email: Serving the meetings, incentives, conferences, and exhibitions industry since 1986. Find us in over 40 destinations throughout: • • • • • •

Mexico Cuba Dominican Republic Costa Rica Panama South America

For further information on the fine hotels, deals, activities, and group packages mentioned in this travel digest, please contact: Raquel MIJARES


Travel Tip: Becoming a Hotel VIP You needn’t be a VIP to get VIP service. The key is to tip early and often. Offer the doorman, bellhop, and maid $5-$20 the first time you see them. Provide the tip whether or not you need extra service. Make sure the manager and concierge know your name (give them your business card). If your product isn’t too costly, offer them a sample. Treat them as if they were your customers. Contrive some reason to consult them (dinner suggestions, running track, shopping tips, and so forth). Tip for each and every opportunity. Remember to make them feel important and they will make you feel like a VIP. (Taken from page 223) James Feldman, (a.k.a. Doctor Travel) is a Certified Facilitator and internationally recognized professional motivator, author, television host, and radio personality. His company Incentive Travelers Cheque Int’l provides individual and group incentive travel awards for many Fortune 500 companies. His book “Doctor’s Travel Cure For The Common Trip” is an entertaining and invaluable travel guide whose purpose is not to tell you where to go, but rather to help you get ready for the adventure. CommuniQuest is pleased to share some of Mr. Feldman’s travel wisdom with our readers, who from time to time must deal with lines, cancellations, lost luggage, and a person in the adjacent seat making extensive use of the air sickness bag. Reprinted by permission from the Author:

THANK YOU FOR READING Like life in general, the M&E Industry seems to move at the speed of light. As a committed B2B partner, we aim to help you keep up with the latest industry news and opportunities. CommuniQuest Incentive Travel Digest is a valuable tool that brings you the timely information and analysis that you need, with a lair for what's hot, relevant, & interesting. I wish you the best of success in your quest, whatever it may be. Jose-Manuel GARCIA, CDS Visionary, Founder, & Master Coach



CommuniQuest Incentive Travel Digest - Argentina Special (Semimonthly)  

"Breaking News, Travel Tips, and More for the M&E Industry"

CommuniQuest Incentive Travel Digest - Argentina Special (Semimonthly)  

"Breaking News, Travel Tips, and More for the M&E Industry"