JOURNEY ONEGOAL ONE TEAM
3. CEO’s Message
4. Note from Editor
5. Take Five with Randy Marcano
6. 2nd Cohort Graduate Training Programme
8. Commercial Team: Maximising Value From Oil
10. Heritage at the Guyana Energy Conference and Supply Chain Expo 2025
11. Environmental Support of the Pointe-à-Pierre Wildfowl Trust Continues
12. Employee Highlight with Carleen Webster De Souza
13. Employee Highlight with Vincent Heeralal
14. Day of Volunteerism
16. WFT Sponsorship and Homee Community Challenge
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How would you describe your experience as Chief Audit Executive at Heritage?
This article features leaders and senior managers answering five questions. This is intended to give employees a better understanding of our leaders.
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What is the most innovative project that you have been involved in over the course of your career?
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How do you keep your team motivated and foster an attitude of ‘One Team, One Journey, One Goal’?
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What has been your biggest challenge here at Heritage?
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How do you relax and unwind outside of work?
COMMERCIAL DEPARTMENT:
THE COMMERCIAL DEPARTMENT AT HERITAGE IS A CORNERSTONE OF THE COMPANY’S SUCCESS, DRIVING A SIGNIFICANT PORTION OF THE ORGANISATION’S REVENUE THROUGH ITS MANAGEMENT OF MOLO CRUDE SALES ON THE INTERNATIONAL MARKET. AS THE MAJOR CONTRIBUTOR TO HERITAGE’S FINANCIAL PERFORMANCE, THE DEPARTMENT’S WORK IN SECURING CUSTOMERS, OPTIMISING SALES, AND EXTRACTING THE BEST VALUE FROM EVERY BARREL OF CRUDE IS PIVOTAL TO THE COMPANY’S BOTTOM LINE.
Members of the Commercial Team at the 2025 T&T Energy Conference
Molo crude is a blend derived from multiple sources, including production by the Land, O shore, and Business Development Business Units, as well as third-party purchases. The crude is gathered by the Midstream Business Unit and transported to the export terminal at Paria, where it is sold on the international market. The Commercial Department, through its market savvy and development of strategic customer relationships, plays an essential role in ensuring the sales.
Capitalising on favourable market conditions, crude is often sold on the spot market, primarily to end users or refiners. The Commercial Department strives to sell nearly 100% of the production volumes available at the terminal, ensuring maximum e ciency and profitability for Heritage
DELIVERING VALUE THROUGH OPERATIONAL EXCELLENCE
Value creation extends beyond the simple sale of crude; operational e ciency is just as important. Once the crude is sold, the team works to ensure the smooth operationalisation of crude cargoes, providing customers with the consistent quality, reliable supply, and safe, e cient vessel turnaround they value. Coordinating closely with the Midstream Business Unit, the Paria Export Terminal, and regulatory agencies, the Commercial Department minimises costs by reducing the likelihood of demurrage or claims, further enhancing the company's profitability.
rough these e orts, Heritage is able to o er a premium ervice to its customers while optimising its internal ocesses, reducing ine ciencies, and ensuring a smooth, ofitable operation.
THIRD-PARTY CRUDE OIL PURCHASES
In addition to Molo sales, Commercial is also responsible for purchasing crude oil from third parties, which is blended into Molo. This involves negotiations with suppliers to ensure fair alue for the quality of crude oil supplied. The team also ontributes to governance, forecasting, and reporting for our eas of responsibility. Furthermore, it is committed to ollaborating with other departments to pursue any opportunities identified for value creation at Heritage.
KEY WIN S
1. Securing a Short-Term Crude Supply Arrangement:
The team worked closely with the Midstream Business Unit to develop a strategic, short-term supply arrangement that promoted security of supply while also fostering a mutually beneficial relationship with the supplier
2. Trading External Crude Cargoes:
Through successful trading of external crude cargoes, the team generated additional value for Heritage. The company’s wide customer base and global
CURRENT
THE COMMERCIAL DEPARTMENT HAS ACHIEVED SEVERAL NOTABLE SUCCESSES IN RECENT YEARS:
network enabled the team to capitalise on external market opportunities, contributing to a healthier revenue stream.
3. Building Heritage’s Reputation Globally:
The Commercial Department actively participates in key global conferences and industry events, strengthening Heritage’s brand presence
These events not only provide opportunities to build and maintain relationships with existing customers, but also allow the team to forge new connections and explore potential growth opportunities.
FOCUS: OPTIMISING SALES & DRIVING GOVERANCE
As the fiscal year progresses, the Commercial Department remains focused on optimising sales, with its primary goal being to ensure the sale of 100% of production volumes available at the export terminal. Additionally, the team aims to optimise pricing, working to achieve or exceed regional benchmarks by negotiating the best value for every barrel sold. These e orts ensure that Heritage remains competitive in the global market, securing premium pricing in a highly volatile industry
The team is also looking to explore additional revenue opportunities through trading and other initiatives. By diversifying its strategies and tapping into new markets, the Commercial Department continues to innovate and add value to the company’s bottom line.
Finally, the team remains committed to upholding strong governance practices. This includes managing agreements and continuously improving policies and procedures that underlie operational processes. Ensuring consistency and compliance across the board is essential to maintaining the integrity of Heritage’s operations
MEMBERS OF THE COMMERCIAL TEAM
Housed under the Finance Business Unit, the Commercial Team consists of: Commercial Manager Alison Ramlogan, and Commercial Analysts Yasin Jamil Ali, Kristen Ramsingh-Soogrim, and Parveen Toorcana.
Members of the Commercial Team
Members of the Commercial Team in the field
Members of the Commercial Team at the 2025 Day of Volunteerism
Women of the Commercial Team during Breast Cancer Awareness Month
A PROFES SIONAL FULFILLING PURPO SE AND PERS ONAL
dedicated worker who leads the Technical Services Applications, Solutions and Toolkit Support (TS Apps) team within the Geosciences Department of the Subsurface Business Unit, Carleen has – since commencing her tenure at Heritage in April 2019 – had the unique opportunity to witness the company’s remarkable growth and transformation.
For her, the ultimate career fulfilment comes from blending passion with profession. Carleen’s enthusiasm and drive are clearly evident in the way she approaches her work every day This deep sense of purpose motivates her as she serves Heritage, and works toward charting the future of the company on which she hopes to leave her lasting imprint.
Carleen Webster-De Souza’s professional journey is a testament to the power of perseverance, passion, and the unyielding drive to make a di erence.
While Carleen’s professional accomplishments are impressive, she considers her family to be the most important aspect of her life, second only to her faith. Spending time with her loved ones is her favourite pastime; when her family is happy, she is happy. This foundational principle is one that Carleen holds close, always ensuring that her professional life never compromises her ability to nurture her personal relationships.
Beyond her professional and family commitments, Carleen is deeply invested in her community. She teaches mathematics to underprivileged children, o ering them the foundational tools they need to build a brighter future, and lends her graphic design
skills to her Christian ministry to help amplif y the reach and impact of various faith-based initiatives
When asked to describe herself, Carleen chose three words that encapsulate her approach to both life and career: diligent, devoted, and destiny-oriented Her diligence is reflected in the care and attention she brings to every project, while her devotion is evident in her unwavering commitment to her family, community, and faith. Lastly, her focus on destiny highlights her belief in a greater purpose, knowing that each step she takes is part of a bigger plan and will ultimately lead her to the fulfilment of her life’s mission.
Vincent Heeralal, is a Discipline Mechanical Engineer within the Engineering BU. His job focuses on maintaining the safety, reliability, and regulatory compliance of the company’s onshore pipeline network. Safety and e ciency are at the core of what he does.
Vincent’s role at Heritage is one that requires both technical expertise and a strong focus on long-term operational integrity. As a Discipline Mechanical Engineer, he is actively involved in the development and implementation of the company’s risk-based inspection (RBI) and pipeline integrity programmes, which involve assessing the fitness of pipelines for continued service and identifying potential threats that could impact the network. His work is essential in ensuring that the infrastructure remains safe, e cient, and sustainable for years to come.
One of the most rewarding aspects of his role at Heritage is knowing that his e orts are directly contributing to the economic growth of Trinidad and Tobago: “It’s extremely fulfilling to tackle challenging engineering problems alongside a dedicated team, and to see how our collaborative solutions help strengthen both our company and the country we serve.” This sense of purpose and contribution to national growth are a driving force in his daily work and professional development.
In the world of engineering, the drive for excellence often stems from a deep sense of responsibility, not just for the job at hand but also for the people and systems that rely on it.
The three words that describe Vincent – and his approach to life and work – are adventurous, helpful, and resourceful. These values resonate deeply with him, and define the way he approaches both his career and his personal life.
Outside of his engineering responsibilities, Vincent enjoys fishing – an activity that allows him to disconnect and find peace. It’s much more than a pastime for Vincent; it’s a way for him to have fun, unwind, and enjoy the fruits of his labour Whether he’s out on the water seeking the perfect catch or preparing a fresh meal for his family, fishing provides him with a sense of calm that balances the complexities of his work.
Family, naturally, plays an important role in Vincent’s life. “Nothing has felt more fulfilling,” he shares, “than reaching a level of financial independence that allows me to treat my Mom and spoil my nieces.” It is a milestone that is a testament not only to his generosity, but also to his hard work and dedication – the values that drive him both personally and professionally