2/11/2019
Professional Call Centre Skills Training Course - iStudy
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HOME / COURSE / BUSINESS / EMPLOYABILITY / PROFESSIONAL CALL CENTRE SKILLS TRAINING COURSE
Professional Call Centre Skills Training Course ( 7 REVIEWS )
414 STUDENTS
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Train yourself to be an adequate Call Center Agent The call center function varies from one industry to the next but there are tasks and skills common to most call center jobs regardless of company speci cs. So get started with this course and nd out what you need to do at a call center. As a call center representative, you will answer incoming calls from customers who want to place orders, respond to inquiries, manage complaints, troubleshoot signi cant customer service problems, and provide general information. You will be a member of the primary contact team for consumers interested in the https://www.istudy.org.uk/course/professional-call-centre-skills-training-course/
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