12/7/2018
Extended Diploma in Customer Service - iStudy
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Extended Diploma in Customer Service ( 6 REVIEWS )
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Provide your Customers with the Service that will leave a lasting impression
Are you struggling to communicate with your customer? Not able to grab their attention? Take this course to learn how to interact with customers so they don’t cut you o in mid sentence. The best customer service representatives are genuinely excited to help customers. You will have to be patient, empathetic, and passionately communicative. Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary. You will have to be con dent at troubleshooting and investigate if you don’t have enough information to resolve customer complaints. Customer service is what ultimately makes or breaks a company. If it is done well, it will establish a fantastic reputation that will spread goodwill towards the company by word of mouth.
https://www.istudy.org.uk/course/extended-diploma-in-customer-service/
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