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CULTURE • Develop a mental health policy – having a concrete policy reassures employees that their company cares about employee wellbeing. • Create a culture of openness and awareness by encouraging people to talk about mental health. Working Practices • Encourage staff to take regular breaks away from their desks and get out of the office to reduce stress. • Review job descriptions to make sure these set out clear and realistic expectations of staff. If not, this gap might contribute to, or even cause, distress amongst employees. • Where possible, allow flexible working, and accommodations for all staff to work from home – during a period of stress or worry, coming in to the office could aggravate illness. Give employees the option to work from home if they need to be in more relaxed surroundings. COMMUNICATION • Use staff newsletters, posters in communal areas, and other internal communications to raise awareness of mental health. • Conduct regular staff surveys to take a temperature check on wellbeing and feed back the results and any progress to staff.
• Make sure staff know what support is available through your intranet, noticeboard or employee handbook and find opportunities throughout the year to remind people what is available and how to access it. MANAGERS • Provide training and resources for managers or a member of your team to empower them to spot the signs of mental ill health. If employees know someone is knowledgeable about mental health matters, they may feel more comfortable in coming forward to discuss any problems they have at work, or even at home. • Make sure managers spend time with staff and get to know them – this makes it easier to spot when they’re struggling or behaving uncharacteristically at work. INTERNAL SUPPORT • Provide accessible guidance on how to manage stress. • Create a peer-to-peer support system so people can talk with colleagues about their concerns. • Consider providing an Employee Assistance Programme (EAP) for additional support for staff if they’re having difficulties, whether inside or outside the workplace. EAPs can offer a range of services, often including face-to-face counselling or cognitive behavioural therapy.
ADVERTORIAL: LEGAL AND FINANCIAL NEWS
For more help and information on mental health support in the workplace, take a look at Unum’s mental health hub. Mental Health Foundation, Unum and Oxford Economics, Added Value: Mental health as a workplace asset, November 2016 2 www.unum.co.uk/media/counsellingprovided-by-unums-eap-improves-mentalhealth-for-92-percent-of-users, March 2018 3 www2.deloitte.com/content/dam/Deloitte/ uk/Documents/public-sector/deloitte-ukmental-health-employers-monitor-deloitteoct-2017.pdf, October 2017 1
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