ISFA's Countertops & Architectural Surfaces Vol. 12, Issue 4- Q4 2019 by The International Surface Fabricators Association (ISFA)

Sink Spotlight Page 20

Methods for Cutting

Compact Surfacing Page 24

Fabricator Profile: Lycos Page 28

OSHA’s Focus in Surface

Fabrication Shops Page 32

CREDITS

Letters to the Editor

Countertops & Architectural Surfaces welcomes Letters to the Editor. If you have questions about the magazine, or would like to make a comment, or voice an opinion about the magazine, ISFA or the industry in general, please feel free to write to us.

Please send letters to editor@isfanow.org or to Letters, ISFA, PO Box 627, Ingomar, PA 15127, attention: Editor. Include a telephone number and address (preferably an email address). Letters may be edited for clarity or space. Because of the high volume of mail we receive, we cannot respond to all letters. Send queries about Countertops & Architectural Surfaces to editor@isfanow.org or mail to ISFA, PO Box 627, Ingomar, PA 15127, attention: Editor.

Contacting ISFA

Phone: (888) 599-ISFA editor@isfanow.org www.isfanow.org

About This Magazine

Countertops & Architectural Surfaces (ISSN 2372-983X) is published quarterly by the International Surface Fabricators Association (ISFA), with a fifth “Buyers Guide” issue publishing in October. Individual copies of Countertops & Architectural Surfaces are available at the nonmember “newsstand” price of $14.95. Countertops & Architectural Surfaces is also available by individual subscription at the following rates: ISFA nonmembers, one year (five issues) $30.00; ISFA members, one year free with every membership renewal.

Special rates and charges apply for orders outside of the United States. Call for details. To subscribe, call (888) 599-ISFA. Printed in the United States of America. Copyright © International Surface Fabricators Association 2019. All rights reserved. No part of this publication may be reprinted or otherwise reproduced without the publisher’s written permission. Countertops & Architectural Surfaces and The International Surface Fabricators Association assumes no responsibility for unsolicited manuscripts or photographs.

Materials will be returned only if accompanied by a stamped, selfaddressed envelope. For change of address, please include old label with new information, including both old and new zip codes. Allow 3-6 weeks for address change to take effect. Periodicals postage rate is paid at the Ingomar, Pa., post office as well as others. Opinions expressed by writers in this magazine are not necessarily the opinions of Countertops & Architectural Surfaces or the International Surface Fabricators Association, but rather those of the individual writers.

Postmaster: Send address changes to LSC Communications, Care of Countertops & Architectural Surfaces magazine, 121 Matthews Drive, Senatobia, MS 38668.

Photography

Photos in this publication may not depict proper safety procedures for creative purposes. ISFA and Countertops & Architectural Surfaces support the use of proper safety procedures in all cases and urge readers to take steps to institute such procedures.

Photography/graphics provided by: Monty & Ramirez LLP, Lycos, Park Industries, MSI and TechneTrain.

Magazine Credits

Publisher & Editor: Kevin Cole

Proofreader: Nancy Mueller-Truax

Design: V2 Marketing Communications

ISFA Officers of the Board

Augie Chavez, President

Kate Dillenburg, Immediate Past President and Secretary

Paul “Max” Le Pera, Vice President

Mike Langenderfer, Treasurer

ISFA Directors

Adam Albee, Director

Matt Kraft, Director

Steve Mast, Director

Austin Maxwell, Director

Kelly Montana, Director

Steve Stoddard, Director

Eric Tryon, Director

Jim Callaghan, Associate Member Representative

Joe Connolly, Associate Member Representative

ISFA Staff

Amy Miller, Executive Director

Kevin Cole, Communications Director and Magazine/Website Publisher & Editor

Carol Wilhite, Operations Manager

Paul Wisnefski, Account Representative

Amy Kyriazis, Program Manager

Chris Pappenfort, Trainer

Fred Hueston, Trainer

Cover Photo

The cover photo features a countertop made of Wilsonart THINSCAPE Performance Tops in the Italian Carrara design. THINSCAPE, which won the 2019 ISFA Envision Award, have a ½-in.thick profile, can be safely fabricated with dry tools and are suitable for horizontal residential or commercial applications. Manufactured in the United States, THINSCAPE is easy to clean, impact-, scratch- and moisture-resistant, and is UL GREENGUARD Gold Certified for indoor air quality. More information is available at www.wilsonart.com/thinscape/.

For more information, go to isfanow.org/info and list RS #3

From the Editor

From the desk of Kevin Cole, Editor & Publisher, and ISFA Communications Director

Taking Time for Yourself Benefits Others

Many of us take great pride in our work ethic. Most have probably heard all of our lives that if we work hard and push for it, we will get ahead. And we know that being industrious and keeping our nose to the grindstone certainly provides us numerous benefits.

There’s nothing wrong with pushing ourselves to be our best and taking pride in our work. Successfully completing a tough project or perhaps a task in a difficult environment or under a demanding timeline brings me a great feeling of satisfaction and accomplishment.

There’s no shame in a job well done. That said, many people feel like they must power through an entire project, crossing every “t” and dotting every “i” before they can slow down and take a break. But, we all know how the jobs can just keep piling up and it’s not unheard of, or even uncommon, to be constantly juggling the next thing and the next, and the next, etc. And as long as the economy holds out, which will hopefully be for a long time, it will likely continue to be the case.

However, one of the key elements of all of the time and effort that goes into a job well done is that it comes with rewards. While certainly there are a number of benefits – financial security, a feeling of satisfaction, social status, etc., one of the rewards should be time for yourself. And that is often the one thing we sacrifice when

we should be taking advantage of it. There’s always tomorrow to take a day off or to spend time with the family or take that vacation you’ve been looking forward to, right? In a fast-paced environment that requires tough decisions and proper timing, there’s always more to do, and we grow older, our families grow older and the work just keeps on piling up. Work will likely be around long after we are gone.

Now before I go lecturing anyone about putting too much emphasis on work, I will admit that my family and friends have been known to call me a bit of a workaholic. I feel there’s an inner drive in humans to work — to create things and to feel useful. And while making yourself useful helps lead to a meaningful life, it can’t satisfy all your human needs, and that is something that we all must learn, myself included.

Taking breaks from the everyday stress of work, even if it is fulfilling work, is critical to prevent burnout. According to experts, a person suffering from work burnout is less productive, even if working more hours. And lessening the stress in our lives, also helps promote health, wellness and happiness. We’ve all heard the old saying, “An ounce of prevention is worth a pound of cure,” and when it comes to stress, that may be an understatement. According to WebMD, stress leads to low energy, headaches, upset stomachs, aches and pains, insomnia, a compromised immune system, and

in extreme cases, shortened lifespans! Certainly those things aren’t good for your career. Few of us can be our best without rest and downtime.

Not only does getting away from the work for a while diminish the stress we may be facing, but it also gives us opportunities to develop hobbies that combat stress, or even allows us to just do nothing. Doing nothing may sound unproductive, but if you think about it, idle time allows us to process and make sense of what we’ve recently experienced or learned.

So, in the new year, I’m going to challenge myself to work hard, but also, for the benefit of my work, as well as my family, my friends and myself, I’m going to try to remember to take time for the other important things in life as well.

And while I’m certainly not suggesting we give less than our best to our jobs, sometimes giving our best means taking time away from work so that we have our best to give.

As always, I look forward to your feedback.

Sincerely,

Kevin Cole, Publisher & Editor kevin@isfanow.org

Special SectionCALENDAR OF EVENTS

NAHB International Builder Show

Jan. 21 – 23, 2020

Las Vegas, Nev. (202) 266- 8109

KBIS 2020

Jan. 21 – 23, 2020

Las Vegas, Nev. (877) 267- 4662

TISE 2020

Jan. 28 – 30, 2020

Las Vegas, Nev. (866) 860-1975 www.intlsurfaceevent.com

Vitoria Stone Fair 2020

Feb. 11 – 14, 2020 Espirito Santo Brazil +55 27 3337-6855

Park Industries Digital Stoneworking Expo

Feb. 20, 2020 Mesa, Ariz. (800) 328-2309

NBMDA Compliance Training for Wood Products Distributors

Feb. 24 – 27, 2020 Nashville, Tenn. (888) 747-7862

Regent Stone Granite/Quartz Fabrication Training

Education Connection

Successfully Employing the Hispanic Workforce

By Jacob M. Monty

In legally representing employers with large Hispanic workforces, many of the errors I have seen have been perpetrated by good-hearted employers who did not acknowledge the unique background features, social norms and histories of their Latino workers. The right knowledge helps employers recruit and hire Hispanic employees efficiently; treat Hispanic employees appropriately; maintain their workforce; prevent costly mistakes; remain in compliance with regulations; and obtain a competitive advantage.

In 2017, the growth in the Hispanic population in the United States reached 58.9 million, constituting 18.1 percent of the total population. Hispanic workers make up approximately 17 percent of the 150 million U.S. employees. That number skyrockets when it comes to construction-related industry, where nearly 30 percent of workers are Hispanic. Hiring Hispanic employees can give businesses competitive advantages beyond their hardworking work ethic. However, the differences in culture and language present significant barriers. If these barriers are not adequately addressed, employers can expect persistent problems with safety, quality and productivity, which could negatively affect any other competitive advantage.

Cultural Factors

Employers should note that “Hispanic” is not a race, but an ethnic distinction, referring to a person or descendant of a family from a Spanish-speaking culture. Hispanics share a common language, but their cultures, values and beliefs are unique. To assume all Hispanic cultures are the same, or lumping them all into one demographic, is a critical mistake. Notably, this workforce group places a high value on family and culture, and they have a strong desire for self-improvement.

As such, these values should be considered foundational points when a company is developing its recruitment and retention strategies. Understanding the varied Hispanic cultures and labor laws helps employers capitalize on the great value these employees can bring to the workplace. The differences are important and need not be divisive.

According to latpro.com, employers can inform themselves about Hispanic workers’ cultural preferences, as they pertain to:

Degree of intimacy — Many Hispanics want to establish a personal connection, including a close relationship with co-workers.

Social harmony — Hispanic employees generally do not like to rock the boat and have a need to maintain smooth and pleasant relationships.

Personal contact — In social situations, Hispanics find physical contact with others quite normal. Respect for authority — Hispanic employees tend to treat those in positions of authority with a great deal of respect.

Employers should use universally common ground to unite a diverse workforce. Language, music, style and cultural practices are the currencies with which people define their identities and establish social capital. Something as simple as sharing a meal with Hispanic employees is a big deal.

Communication Is Key

Language barriers pose a significant legal risk for employers and safety risks for employees if not remedied. For employees who likely learned English as their second language, it may be difficult to understand safety instructions being given if instructions are given only in English. Employers may want to consider asking employees about their language preferences and have important communications translated into Spanish, if necessary (see below).

Additionally, English-only policies could get an employer sued for discrimination and soil its reputation. In September 2018, the U.S. Equal Employment Opportunity Commission filed suit against a resort in San Antonio for discrimination and retaliation. Court documents stated, among other complaints, that at least two dozen Spanish speakers were barred from speaking Spanish, while employees of other nationalities were allowed to speak their native languages. When workers complained about the discriminatory behavior, they were punished.

Maintaining Compliance

Federal and state laws require employers to post certain notices to employees in both English and Spanish. Government-issued and other official employment notices are the first things an investigator will verify when conducting an on-site workplace investigation.

Here are a few things to consider when deciding whether your company’s written material must be

available in Spanish:

■ Does federal or state law require written communication to be in Spanish? Some administrative agencies, such as the Department of Labor Wage and Hour Division and OSHA, require certain communications and training documents be made available to employees in the language the employee understands best.

■ Non-mandatory translation into Spanish typically involves handbooks and other directives to employees. Putting these company materials in Spanish demonstrates that the employer made an honest effort to help workers, who do not primarily speak English, understand.

Preparation and Planning Ahead

Employers can attract and retain a strong Hispanic workforce by making an effort to:

■ Understand and value the cultures of all employees

■ Present solid opportunities for advancement

■ Provide training and employee resources in English and Spanish

■ Offer competitive salaries and benefits

Employers can remain in compliance with federal and state laws by incorporating a few of the following strategies concerning their Hispanic workforce:

■ Learning about these laws regarding employment notices and communication

■ Training management to ensure compliance with anti-discrimination and harassment laws

■ Having an audit protocol in place

■ Making copies of all I-9s and crucial documents

■ Developing an immigration-compliance plan

Following these strategies will help to successfully employ Hispanic workers to the benefit of all.

About the Author

Jacob M. Monty is founder and managing partner of the Houston, Texas-based employment, labor, and immigration law firm, Monty & Ramirez LLP. With more than 20 years of experience providing representation and counsel to employers, Monty is board certified and leads a diverse team of attorneys that represent a broad array of clients, including Fortune 500 corporations, private businesses (small and large), and government entities. He serves on various local, state and national advisory councils, and is a regular commentator on issues pertaining to immigration and employment law in national media. For the past 10 consecutive years, Monty has been named a Texas Super Lawyer by Super Lawyers Magazine. He can be reached at (281) 493-5529 or jmonty@montyramirezlaw.com

In the Industry

Preliminary Decision Made on Duties for India and Turkish Quartz Surfacing Imports, Chinese Cabinet Imports Also Facing Tariffs

In response to quartz manufacturer Cambria’s petition, similar to the anti-dumping and countervailing duties imposed on Chinese quartz imports, the U.S. Department of Commerce recently issued an affirmative preliminary determination in its countervailing duty investigation of imports of quartz surface products from India and Turkey. However, the fees that will be paid by importers are significantly lower. Commerce found that exporters from those countries received subsidies ranging from 4.32 percent for India to 3.81 percent for Turkey. In 2018 imports of quartz surface products from Turkey and India were valued at more than $87 million total. Final duty determinations are due in mid-February, 2020. If affirmed, the ITC will make final injury determinations in early April 2020.

In related news, after complaints by a coalition of U.S. cabinet suppliers in October, Commerce issued an affirmative preliminary determination of antidumping by Chinese wooden cabinet, vanities and components exporters. The preliminary duties were determined at between 4.49 and 262.18 percent on imports valued last year at $4.4 billion. Commerce is expected to issue a final determination in midFebruary, 2020, with the ITC making final injury determination around the end of March 2020.

ASST Acquires Hard Surfacing Equipment from Advanced Surfaces

World-class solid surface fabricator ASST, based in McSherrystown, Pa., has acquired the hard surfacing related assets of Advanced Surfaces, based in Corry, Pa. Veteran Fabricator Steve Stoddard, owner of Advanced Surfaces, will now work for ASST. Advanced Surfaces will continue to operate its solid surface business. This equipment acquisition expands ASST’s product offerings to include hard surfaces, such as quartz, to improve ASST’s ability to best serve its clients. “We are excited to combine the experience and talent of our teams to pursue quartz surfaces in commercial applications,” said Owner Russ Berry. “Steve Stoddard is a consummate craftsman and will be a significant addition to ASST.”

Braxton-Bragg Participates in the St. Jude Walk/Run Knoxville

In keeping with its pledge of completing 25 good deeds to celebrate 25 years in business, Braxton-Bragg’s Marketing Manager, Derek Brodka, represented the company during this year’s St. Jude Walk/Run To End Childhood Cancer in September, at World’s Fair Park in downtown Knoxville, Tenn. Thousands of walkers and runners across the country are raising the funds to support the children of St. Jude. Thanks to this effort, families never receive a bill from St. Jude for treatment,

PORCELANOSA Celebrates Opening of Brooklyn Showroom

PORCELANOSA, a global manufacturer and distributor of kitchen & bath products and luxury tile, opened a new showroom in Industry City, N.Y., near Brooklyn. The new showroom features 6,000 sq. ft. of exhibition space and has full lifestyle vignettes including a bar, kitchen, outdoor area and bathrooms that display some of the company’s newest product lines. The showroom is the third PORCELANOSA showroom in the state of New York and the newest of 30 showrooms in the United States, which also include another new showroom in Denver and a recently renovated showroom in Miami. Customers and professionals visiting the new facility can view and interact with the extensive on-site product library that features more than 1,000 products.

travel, housing or food. “As a dad, seeing kids that are befallen with any illness is heartbreaking, especially one as unforgiving as cancer,” said Brodka. “My donation and participation in these sorts of local events is just a very small contribution to the massive effort of finding a cure for cancer. No child should ever have to suffer with these diseases, and it was great seeing that many local people turn out for the event.”

Cosentino Sponsors CASACOR Miami 2019 and the Kips Bay

Decorator Show House Palm

Beach 2020

Cosentino returned as a presenting sponsor of CASACOR Miami 2019, a North American architecture, interior and landscaping design exhibition. The architectural surfacing brand’s partnership with CASACOR Miami ties back to its longstanding support of CASACOR in Latin America, which for 20 years has been an international purveyor of innovative design and world-class craftsmanship in the home design space.

Additionally, Cosentino announced its sponsorship of the third annual Kips Bay Decorator Show House Palm Beach, a stunning and creative showcase as told by leading interior designers across the country

In the Industry

and best-in-class brands — all benefiting the Boys & Girls Clubs of Palm Beach County and the Kips Bay Boys & Girls Club. This marks the first time Cosentino has sponsored the Kips Bay Decorator Show House Palm Beach, following previous participation in the celebrated Kips Bay Decorator Show House New York. From February 1 to March 1, 2020, a plantation-style home in the South End neighborhood of West Palm Beach designed by famed interior designer Lars Bolander will serve as the canvas for this year’s Show House. The 8,751-sq.-ft. residence will be completely transformed by 19 award-winning design firms. The kitchen and bathrooms will showcase the very latest from Cosentino’s ultra-compact Dekton® and Silestone® quartz surfaces.

Wilsonart Engineered Surfaces Sells Asia Business, Completes Acquisition of Technistone

Wilsonart Engineered Surfaces entered into a definitive agreement to sell its Wilsonart Asia business to Aica Kogyo Co., Ltd., a major manufacturer of chemicals and building materials in Asia, and the Development Bank of Japan Inc., a co-investor in the transaction. The transaction was expected to close in the fourth quarter of 2019, subject to the satisfaction of customary closing conditions. The acquisition price is $150 million, subject to certain adjustments.

Additionally, Wilsonart Engineered Surfaces recently completed the acquisition of Technistone, a.s., headquartered just outside of Prague in Hradec Králové, Czech Republic. Technistone is a leading manufacturer of quartz surfacing that has specialized in the industry for more than 20 years and exports quartz slabs to more than 75 countries worldwide on five continents. “This acquisition represents a significant commitment to our Wilsonart® Quartz program and supports our mission to create surfaces our customers love, with service they can count on,” commented Andrew Korzen, Wilsonart’s vice president of product management for engineered solid surfaces. “We welcome Technistone to the Wilsonart Engineered Surfaces portfolio of brands and products, and look forward to collectively serving our customers with a world-class quartz program.”

NEOLITH Wins Multiple Awards

NEOLITH won a number of prestigious awards in 2019, including a Red Dot Award, Architectural Digest Award, Plus X Award, German Design Award, A’ Design Award, Edison Award, MIAW by MUUUZ Award and IDEA Award. These recognitions emphasize the company’s commitment to sustainable manufacturing with its HYDRO NDD-2.0 decoration technology, which is designed to deliver high-quality patterns with greatly reduced pollutant output. Apart from the eco-friendly innovations, the awards did not miss NEOLITH’s skills in developing original designs, especially for one of its most recent introductions, inspired by exotic granite, Mar del Plata. The uniquely designed color received three prestigious acknowledgements for its wide variety of interior and exterior applications.

NBMDA Announces 2019 Award Winners

The North American Building Material Distribution Association (NBMDA) recently recognized 2019 NBMDA award recipients. The recipient of the NBMDA Growth Award is Jeff Takac of Milesi Wood Coatings in Charlotte, N.C. The NBMDA Growth Award recognizes an NBMDA member who has made outstanding contributions in furthering NBMDA growth from increasing engagement with current members, growing support from industry partners and exceptional efforts in member recruitment. The recipient of

the NBMDA President’s Award is Missy O’Daniel, of Web-Don, Inc. in Charlotte, N.C., who served as president of NBMDA from 2018 to 2019. “Missy’s dedication, energy and enthusiasm have all contributed to the many accomplishments that took place this year,” said Tom O’Neill, NBMDA’s president-elect. “On behalf of the association, thank you for all your hard work, commitment and friendship.”

LPI Strengthens Its Corporate Training Team, Honors Its Longest-tenured Employees

LPI has announced the promotion of Aaron Alexander from corporate trainer to corporate training manager and the hiring of Dan Lafser to the role of corporate trainer. Serving as a lead trainer for LPI for more than four years, Alexander has trained hundreds of customers throughout the country and Canada on the LT-2D3D Laser Templator. He will now manage the company’s training department, including enhancing the on-site and online programs to provide customers with an even more robust training experience. Alexander will manage corporate trainers Vince Strelow, who was promoted to the role in May, and new addition, Dan Lafser. A native of Naperville, Ill., Lafser spent most of his career in residential construction and landscaping. He has worked exclusively in the stone industry this year, digital templating up to 10 jobs per day with the LT-2D3D.

In addition, the company celebrated its 25th anniversary, by recognizing individuals who have been a part of the team for more than 10 years. These team members, along with multiple generations of families, have helped LPI become the success it is today. Those recognized included: Erik Louis (executive vice president, engineering and operations) — 19 years; Brian Stoiber (director, information technology) — 19 years; Jim Hoffmann (sales manager) — 19 years; Tammy Rehbock (director, human resources/office manager) — 18 years; Joellyn Novaski (purchasing manager) — 17 years;

Aaron Alexander

Dan Lafser

In the Industry

Matt Flake (production manager) – 15 years; Mike Garcia (production) – 14 years; Lisa Voice (inside sales support) – 12 years; John Nelson (technical support) – 12 years; JT Hoffmann (regional sales manager) – 11 years; and Tom Esposito (production) – 10 years.

Masco Sells Cabinetry Division to ACPI for $1 billion

Masco entered into an agreement to sell its cabinetry division, which includes the KraftMaid, Merillat, QualityCabinets and Cardell Cabinetry brands, to ACProducts Inc. (ACPI) for $1 billion. ACPI, whose four divisions include the whollyowned subsidiary Master WoodCraft Cabinetry, Smart Cabinetry, Cabinets 2000, and ACPI, which markets under the Advanta Cabinets, Echelon Cabinetry and Serenade Cabinetry brands, is owned by American Industrial Partners (AIP). ACPI will provide $850 million in cash at closing and preferred stock issued by a holding company of the buyer with a liquidation preference of $150 million, according to a news release. The closing of the sale is expected to occur during the first quarter of 2020, subject to customary closing conditions and regulatory review. Masco stated the cabinetry division will be accounted for as discontinued operations for the fourth quarter and its decision to sell resulted from wanting to minimize its exposure to the new construction market. The company hopes to zero in on its “less cyclical” plumbing and decorative architectural products businesses.

TISE Names Celebrity Designer as 2020 Design Visionary

The International Surface Event (TISE) is debuting a dramatic new design show feature at the upcoming January event, The Style Hub at The DISH, and sought out a design visionary to develop this wildly imaginative space. Celebrity designer and television host Jennifer Farrell will be the face of this new event feature. Attendees at TISE 2020 will be able to dive into four visionary design worlds, or style pods, at The Style Hub at The DISH. The four fully produced spaces are being artfully developed by Farrell — each style pod exemplifying one of her jawdropping design themes. Working in conjunction with a full lineup of incredible surfacing, lighting, furniture and accessories brands, the Style Hub at The DISH seeks to inspire the industry to reimagine the future of surfaces and design.

Two New Artisan Group Members Welcomed at Lakeside Surfaces Shop Tour

This year’s Artisan Group Shop Tour was a blend of welcoming new members and touring a top-notch fabrication facility in Muskegon, Mich. New group members Harlan and Patty Bost who own and operate Florida Custom Marble in Jacksonville, along with Charles McLaughlin of Fox Marble in San Francisco, were welcomed by those in attendance. The Artisan shop tour event, hosted by Rob Riegler and his team at Lakeside Surfaces, included a two-day meeting attended by 22 members who shared best practices, metrics and new products and services.

EPA Regulations on Formaldehyde in Composite Panel Also Applies to Imports

The U.S. Environmental Protection Agency (EPA) published in the Federal Register the final technical amendments to TSCA Title VI last week, related to formaldehyde in composite panels. The amendments clarify the regulation and align it more closely with the California Air Resources Board (CARB) Airborne Toxic Control Measure (ATCM) 93120. The amendments became effective at the end of August. The EPA noted the final rule assigned formaldehyde emissions ranges of less than or equal to 0.05 ppm for the low range, formaldehyde emissions greater than 0.05 ppm up to 0.15 ppm for the intermediate range, and formaldehyde emissions greater than 0.15 ppm for the upper range. The change to the low range deviates from the previous guidance under the CARB ATCM Phase II program. California informed the EPA it intends to update its emission ranges to be the same as the EPA’s in the future. The amended low emission range corresponds to the TSCA Title VI emission standard for hardwood plywood. Addressing these technical issues will add clarity for regulated entities, stated the EPA. These revisions to the existing rule will also streamline compliance programs and help to ensure continued smooth transitions for supply chains to comply with the requirements associated with regulated composite wood products.

Natural Stone Council Updates Sustainability Standard

The Natural Stone Council updated its Natural Stone Sustainability Standard (ANSI/NSC 373).

Sustainability Standards facilitated the standard’s development, including revisions, and published the updated standard. The 2019 updates address a broad scope of issues including water, site management, land reclamation and adaptive use, corporate governance, management of excess process materials, and innovation. Updates to the standard also address a wider range in variability of operations, natural stone dimensional deposits and regulatory requirements across the country.

The ANSI/NSC 373 joint committee, made up of members within and outside of the stone industry, worked to update the standard with input from task groups. First issued in 2014, the Natural Stone Sustainability Standard establishes criteria and methods for tracking, measuring and improving sustainability in the production of natural stone, long regarded for its durability and resiliency. The standard aligns with materials and resource credits for LEED v.4 and Living Building Challenge projects. It applies to all processors of natural stone, from quarry operators to stone fabricators.

Coldspring Receives Recognition of Excellence

Coldspring®, a quarrier and fabricator of natural stone, was recognized by Xcel Energy for its outstanding achievements in energy efficiency. The Recognition of Excellence awards honor Xcel Energy’s Minnesota business customers that have demonstrated an exemplary commitment to energy efficiency. Six organizations received awards for their efforts completed in 2018 and 2019 using Xcel Energy’s portfolio of energy solutions, long-term strategies and leadership.

In 2008, Coldspring implemented a long-term plan to reduce energy usage by 2 percent every year, and to date their annual average energy reduction has exceeded that goal with an anticipated 10 percent reduction for 2019. These achievements are a result of the completion of a wide variety of innovative projects including widescale custom equipment upgrades and energyefficient LED lighting. Coldspring also added new processes to save energy, including renewable wind through Xcel’s WIndsource program, and installed more than 3,000 solar electric panels at its Minnesota headquarters. The 1-megawatt ground array system covers approximately 5 acres and, along with renewable wind energy, is helping Coldspring achieve an estimated reduction in energy consumption of 12 percent each year.

Barclay

Lowell, a 36-in. double-bowl farmer sink from Barclay Products, is fashioned in Italy from fine fire clay. It has an 80/20 double-bowl split, suitable for vegetable prep on one side and a sizable space for dish washing on the other. It is finished on all four sides and has a distinctive banded apron front.

For more information, go to isfanow.org/info and list RS #50

Braxton-Bragg

Braxton-Bragg’s Envy sinks are made of 18-gauge Type-304 grade steel, comprised of no more than 0.8 percent carbon and at least 50 percent iron. Envy sinks are acid- and foodresistant, soundproofed, have reinforced bowls, come in an attractive brushed steel finish, and are of good quality that will last a lifetime. For more information, go to isfanow.org/info and list RS #51

Caragreen

Durat, available from Caragreen, is a unique solid surface material that can be used to create seamless surfaces for projects including sinks, countertops, furniture, bathtubs, shower trays and more. Durat is made with up to 28 percent recycled plastics and is 100 percent recyclable. It is available in more than 70 vibrant colors with options for custom colors, and its

2019 SINK SPOTLIGHT

seamless surfaces offer easy maintenance and high durability. Integral sinks create a beautiful seamless design.

For more information, go to isfanow.org/info and list RS #52

Chemcore Industries

Chemcore Industries launched the Intrepid Series, a 16-gauge upscale alternative to its popular Lancer line of 18-gauge stainless steel sinks. Made of 304-grade surgical stainless steel, the 11 Intrepid models all match cutout templates to their corresponding Lancer models, making for an easy drop-in upgrade. All the popular bowl styles are available: 50/50; 60/40; 70/30; two sizes of Large Single (30 and 32 in.); Medium Single; “D” Bowl; and two Bar/Prep sinks, one square and one tall. The 60/40 and 70/30 are also available in a reverse configuration. Chemcore Industries, a nationwide wholesale-only sink, faucet and accessories provider, has six convenient warehouse/showrooms in Los Angeles, Atlanta, Chicago, Austin, New England and southern Florida.

For more information, go to isfanow.org/info and list RS #53 See our ads on Pages 46 and 48

Domain Industries

Domain Industries’ line of Lexicon™ Quartz Kitchen Sinks expanded to include a Quartz Vanity Sink Collection. Combining cuttingedge design with modern styling, featuring deep bowls and rear drain placement, Lexicon Quartz Sinks fit any decor. Constructed from 80 percent natural quartz, the sinks are incredibly durable and offer a hygienic, food-safe surface that is easy to clean. These quartz sinks have superb sound-absorption and offer maximum protection against heat, scratches and stains. Lexicon vanity sinks are available in three new models, each offered in five different colors and backed by a limited lifetime warranty. For more information, go to isfanow.org/info and list RS #54

Elkay

The Elkay Crosstown stainless steel farmhouse sink with Interchangeable Apron™ is designed to provide homeowners the ability to easily switch out aprons. An industry first, this fashion forward sink has the ability for personalization without the time, investment, expense or stress of a full kitchen renovation. Made with the high-quality

16- or 18-gauge Type 304 stainless steel, it also features sound-deadening pads to minimize sound and vibration. It can be installed as a dropin or undermount. The ultra-thin, flat rim on select models virtually eliminates the barrier between sink and counter for a clean look.

For more information, go to isfanow.org/info and list RS #55

Gemstone

The latest offerings of acrylic sinks from Gemstone include six new vanity options: 1014-V (VO); OCT1215-V(VO); 1215-V(VO); C1316-V; 1514-VR(VOR); and 2112-V(VO). They are all available in the company’s popular color options:

Polar White, Ivory, Cream, Biscuit, Antique and Pearl Grey. All of these new sink options are also ADA-compliant and offer high-quality design, function and performance.

For more information, go to isfanow.org/info and list RS #56

Karran

New to the market is Karran’s first quartz composite vanity bowl. This stunning bowl is available in six standard colors, and with its machined top rim, it can be seamlessly integrated into laminate, solid surface and stone countertops. Those looking for a quartz composite vanity bowl for a commercial project in a specific color will have no problem with Karran because the vanity bowls have a wide array of custom color options that could allow for the perfect color for a particular project.

For more information, go to isfanow.org/info and list RS #57 See our ad on Inside Back Cover

KOHLER

KOHLER offers sinks featuring Neoroc composite material designed for durability and functionality. Neoroc is a proprietary material that is colored all the way through and is resistant to scratches and stains, and is impact- and heat-resistant to 750 F. It has UV inhibitors to prevent fading, and the matte finish is a great complement to any countertop. The sinks are available in various configurations, including bar sinks, and both large and small single- and double-bowl sinks. Some designs come with a sink rack for added protection. The variety of designs makes it very versatile, and there are both top-mount and undermount options with these highly durable

sinks. They are manufactured to the highest standards, and most have limited lifetime warranties.

For more information, go to isfanow.org/info and list RS #58 See our ad on Page 23

Kuartz Surfaces

Kuartz Surfaces has established a North American manufacturing line for its quartz surfacing slabs used in its fabricated vanity tops. The quartz is high performance in terms of resistance to scratches, stains and dirt, water and moisture, as well as hygienic. The vanities come with poured, composite bowls. More information is available at www.kuartzsurfaces.com

For more information, go to isfanow.org/info and list RS #59

Legacy Sink

The LS-H29 Single Bowl Zero Radius Kitchen Sink from Legacy Sink is made of heavyduty 18-gauge 304 stainless steel. Features of the sink include: Premium Curve Corner (Radius: R10), Brushed Satin Finish and undermount installation. The 20- by 17- by 9-in. single-compartment sink comes with a cardboard template and hardware.

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LOTTE Advanced Materials

LOTTE Advanced Materials introduced two new sink models to its sinks collection of Staron® Solid Surfaces. B3150 and B3190 are rectangular integral sinks that are designed to maximize the seamless design of Staron and improve the hygienic qualities of any kitchen or bath area. The collection’s design allows for creative installation of Staron materials as part of a continuous countertop surface featuring imperceptible seams for a smooth

and contemporary appearance. The collection includes 10 popular models available in three coordinated colors: Bright White, Ivory and Pearl. For more information, go to isfanow.org/info and list RS #61

MTI Baths

As part of MTI’s Boutique Collection, the new Metropolis wall-mount sink is constructed using the company’s proprietary SculptureStone material that is approximately 75 percent organic materials and completely solid throughout. The nonporous surface is durable, resistant to stains and scratches, and is easy to clean and maintain. It is available in white or biscuit in both matte and a hand-polished deep gloss finish. The exterior height of the sink is fixed to conceal the bottom of the bowl and overflow plumbing. The ADA-compliant Metropolis measures 51.75 in. long by 20 in. deep and 4.5 in. high, providing plenty of space for toiletries and a deck-mount faucet. An integrated overflow and 1-in. carrier arms are included.

For more information, go to isfanow.org/info and list RS #62

Native Trails

Native Trails’ Rhapsody hammered copper farmhouse sink offers a blend of functionality and artistry. Its ample basin is suitable for kitchen tasks, while the sink’s curved apron front makes a statement with its striking, hammered finish. Master artisans handcraft each sink from recycled and sustainable materials. Available in two finishes, antique and brushed nickel, they can be paired with the company’s bottom grid for maximum protection. The grids are designed to fit perfectly with the curve of the sink.

For more information, go to isfanow.org/info and list RS #63

Ruvati

The Gravena Series of kitchen sinks by Ruvati includes new size options suitable for various

needs. New sizes are available to fit different spaces, allowing designers to choose from a large 33-in. model to a compact 13-in. design. The sinks include a variety of standard features, such as a deep basket strainer that traps refuse for simple removal; a decorative stainless-steel cover to conceal the drain while still allowing wastewater to flow through; and a bottom-rinse grid that protects the sink from scratches and can be used as a drying rack. Gravena sinks are crafted from premium 16-gauge 304 stainless steel, and the undermount installation and gently curved inside corners and edges allow for easy cleaning. They have slanted bottoms and drain grooves to channel water toward the drain, which is located near the rear of the sink for efficient water flow and increased hygienic qualities. The sinks are made with heavy-duty sound guard padding and NoiseDefend undercoating for effective noise baffling and thermal insulation.

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Shaws

The Shaws Classic Shaker Modern Single Bowl Apron Front Fireclay Kitchen Sink is a contemporary take on the traditional farmhouse sink form. Measuring 30 by 18 in., the sinks feature acid- and alkali-resistant glazed surfaces. For more information, go to isfanow.org/info and list RS #65

Stone Forest

Stone Forest has added the Ventus Wall Hung Sink to its Elemental collection. The sink is integrated and defined by its geometric shape translated into stone, in contrast to industrialinspired exposed hardware. Expertly carved from a solid block of stone, the sink is honed into a thin-walled basin with linear horizontal surfaces. The ADA-compliant sinks are available in antique

gray limestone or classic Carrara marble and are supported by matte black, aged brass or polished nickel hardware with knurled fittings. For more information, go to isfanow.org/info and list RS #66

Thompson Traders

Thompson Traders expanded its handcrafted sinks to include a stainless steel collection, with seven kitchen and pre/bar sinks. Made from 18-gauge, high-grade 18/8 stainless steel, this latest collection of hand-hammered sinks offers both performance and durability. They are

stain- and corrosion-resistant, making them not only iconic, but also durable to last for years. Designed to meet the desire of homeowners to coordinate materials and finishes with appliances, these sinks are also made of durable, lightweight material that retains their finish through recommended care.

For more information, go to isfanow.org/info and list RS #67

TOTO

TOTO’s new Kiwami Rectangular Lavatory with LinearCeram technology exemplifies its innovative prowess in materials science. By designing a thin-walled, yet highly functional lavatory, TOTO enhances the elegance of the bathroom. Eye-catching and thin-walled, the new rectangular lavatory is extremely strong. Along the thinnest part of the lavatory’s frame, the LinearCeram is approximately half the thickness of many other conventional basin walls.

However, the material is made to have nearly double the tensile strength of traditional fireclay. The new Kiwami Rectangular Lavatory features CeFiONTect glaze, TOTO’s nano-technology glaze to prevent debris from sticking to surfaces and ensuring easy cleaning. CeFiONTect also offers durability for long-term use. The sink is available in two sizes: 23 ⅝ in. and 19 11/16 in.

For more information, go to isfanow.org/info and list RS #68

Wilsonart

Wilsonart’s sleek, acrylic sinks are beautiful and hard-working. Maintenance is simple with no lip or ledge to catch debris. Wilsonart® Solid Surface sinks come in a variety of shapes and sizes, including ADA-compliant options. With more than 20 sinks to choose from, they are sure to fit any project. More information is available at www.wilsonart.com/solid-surface/sinks.

For more information, go to isfanow.org/info and list RS #69

Cutting through the Surface

Methods for processing compact surfacing

By Chad Nichols & Jeff Evans

Ultra-compact surfacing is becoming more popular, particularly porcelain. Cutting and fabricating it is not a simple prospect. However, it can be mastered over time by using the proper strategies and equipment.

PHOTO COURTESY OF MSI

TIMES ARE CHANGING.

And if you are a fabricator of hard surfaces, you’ve likely noticed the changes coming for a while now. You have also probably had some time to decide how you feel about it, and, if you’re like some, you may not like it. But not liking it won’t change your customers’ demand for ultracompact materials. So the better question is, what are you going to do about it?

Ultra-compact materials are not new. Porcelain, in particular, has been around, particularly in Europe, for some time, and, while relatively new in the United States, it has been gaining popularity as a countertop and cladding material. Similar to the transition from natural stone to quartz, the demand for porcelain is growing. If you don’t embrace the coming change and modify your business to be able to fabricate this material, there is a strong possibility you will miss market opportunities and your business will lag. Conversely, to embrace the notion that porcelain is here to stay could mean a huge upside for your business as its popularly grows.

So what do you need to know?

Material Characteristics

Porcelain is typically thinner than most other slabs, whether natural stone or quartz surfacing. Generally, you’re going to be working with material that is only 6mm, 12mm and 2cm versus a more standard 2cm or 3cm thicknesses common in natural stone and quartz slabs. This is important for a few reasons.

First, porcelain edge profiles are typically mitered. The material is not intended to apply an edge profile other than a miter edge because the color generally is not consistent with the surface through the entire material (not yet, anyway). A side-view of the cut edge will typically show a white cross section below the printed pattern. Because of this, as well as to improve the overall appearance of the installed porcelain, fabricators will generally be creating a mitered edge with a drop apron for thickness and consistency of grain.

Second, the material is light and more brittle than many fabricators are used to, and so it will require great care when cutting. To avoid damaging slabs and cut parts, the saw/sawjet feed rate should be varied. The blade may glaze if the material is cut too slow or too fast

and that creates the risk of chipping, cracking or breaking the slab. With porcelain, cut quality is critical in producing an exceptional finished product.

Lastly, safety must be kept in mind. When handling porcelain, fabricators have to be cognizant of how sharp the cut edges can be. Porcelain can cut a person as easily as glass, so proper personal protective equipment is a must. Safety glasses, steel toe boots, hearing protection and cut-proof gloves should be worn at all times when handling and sawing porcelain.

Cutting Porcelain

There is a variety of strategies that can be employed to fabricate porcelain. Worth noting, more horsepower won’t help you in any of them. Fabricators are not going to be powering through a slab of porcelain because it will cause a considerable amount of rework and waste because of chipping and breakage.

In all cases, a good strategy is to start slower, ramp to a higher cut rate and then slow again as the equipment exits the cut. Cutting as slow as 15 inches per minute (IPM) as when entering and exiting the cut will improve the quality and help avoid breakage. Additionally, varying feed rates in this way will help keep the blade from glazing. A variable frequency drive (VFD) also helps, allowing you to adjust the RPM of the blade while you cut. Some machines are equipped with pre-programmed cut sequences designed specifically for ultra-compact materials that will automatically adjust parameters on the machine while it cuts.

Porcelain and blade manufacturers will have recommendations on arbor speeds based on the size of the blade that is being used. For example, with a 14-in. blade, an arbor speed of 1,900 to 2,500 RPMs and a feed rate of 30 to 100 IPM works well for straight cuts, whereas an arbor speed of 1,900 RPM and a feed rate of 25 IPM is more suitable for miter cuts. These recommendations are very close to the many manufacturers’ recommendations, although just a bit slower, which tends to yield higher quality cuts. This also assumes the use of a VFD. If using a machine that doesn’t have a VFD, a fabricator will be locked into an arbor speed (typically 1,700 to 1,750 RPMs), and may have to play with the feed rates, or try different blade sizes to get the same quality of cut. In either case, it is important to remember that cutting too fast or too slowly will cause the blade to glaze. When becoming accustomed to cutting with porcelain, it is critical to pay close attention to what RPM and feed rate works best for a particular setup and machine configuration. Remember, shorter cuts require slower speeds — fabricators may not be able to increase to the speed they’d like before having to start slowing for the exit cut.

Also worth noting, unless otherwise indicated by the slab manufacturer, porcelain does not have tension bands like other ultra-compact materials. There should not be a need for cutting to relieve stress, nor should blade pinching be a problem.

Finally, any time material is being cut, it’s smart to listen to the blade. More seasoned fabricators already do this, likely without thinking about it, and will hear what’s happening in the cut. If the

With a 14-inch blade, an arbor speed of 1,900 to 2,500 RPMs and a feed rate of 30 to 100 IPM works well for straight cuts.

blade starts to glaze, it will definitely be apparent by the sound the blade is making.

Blade vs Waterjet

Both traditional saws and waterjet equipment perform well in cutting porcelain, much as they do with natural stone and quartz, and both have specific applications for which they are best suited. With blade cutting, operators can plunge wherever they’d like, and the porcelain on either side of cut will still be usable. A good feed rate for plunging is 5 to 7 IPM. However, it is key to be aware that plunging with the blade for several consecutive cuts will increase the risk that the blade will glaze.

The best plan when using a waterjet is to pierce an inch or so from the good material to avoid popping. For those who haven’t experienced popping, it’s when a small, circular chip gets knocked out of the surface of a slab. Obviously that is not something anyone wants happening to their parts. Having some room when first piercing, particularly when adjusting to cutting porcelain, is a good thing. Once an operator becomes more proficient, the distance needed for the pierce will be able to be reduced. As far as pressure, 20,000 PSI is a good pressure for piercing, and cutting at 25 IPM will provide a quality cut for both straight and miters. However, the waterjet can cut as fast as 100 IPM, adjusting for the quality of edge that is desired.

A sawjet combines a CNC saw and a waterjet, and is a great solution in cutting porcelain. Generally speaking, a ratio of 85 percent to 15 percent blade to jet works well to ensure quality cuts while balancing the cost of consumables.

Once again, it cannot be stressed enough when cutting porcelain, the feed rate is critical regardless of whether a blade, a waterjet or a sawjet is being used. Machine capabilities and the application will dictate which one will work best.

Tools and Table Support

Another important consideration is tooling. Continuous rim blades were initially thought to be the preferred blade for cutting porcelain, but we’ve actually found that segmented blades seem to perform better. The gaps in the blades allow more water into the teeth of the blades, and reduce the likelihood that the blades will overheat and glaze. Several blades performed well, and we encourage fabricators to experiment with which ones work best with their machine settings and configuration.

The importance of ample water on the blade can’t be overstated. Not only is it important to have an adequate water supply, but also good hose placement that covers the whole blade as it cuts is key. A blade will get hot as it cuts porcelain, and lots of water, hose placement, and a segmented blade are good strategies to keep your blade cool.

With regard to the table, there are several options for support. In all cases, it is important to make sure the table is perfectly level. Working with thinner, more fragile materials does not afford the rigidity of thicker materials. For tables that have rubber slats, making sure they are in good condition is essential. Tables with cement board should be checked to make sure the sheet is fresh and similarly in good condition. For poured concrete tables, using a 1- to 1½in. rigid foam board on top of them will help reduce vibration and the likelihood that parts will move. Keep in mind that adding cement or foam board may add to the hight of a table, meaning adjusting machine parameters will also be required.

Order of Cuts

Working with thinner materials poses a challenge in the order of cuts as well, but this can easily be remedied. As the material is cut,

The majority of porcelain projects include a drop mitered edge. An arbor speed of 1,900 RPM and a feed rate of 25 IPM will produce quality miter cuts.

it may shift — porcelain is very light. Therefore, a good practice is to make miter cuts first, straight cuts second and finish with the jet. It is best to cut the smaller pieces first, then finish cutting the larger pieces. This will help maintain the stability of cut parts as the process moves forward. Another good approach is to “onion cut” slabs, cutting from the outside in. In all cases, it is a good idea to try to keep the pieces connected as long as possible, which will reduce the chances that they will move, chip or break. Most importantly, as pieces begin to become free from one another, go slowly. Cutting too fast will increase the likelihood that pieces shift, thereby increasing the chances of costly breakage.

Embrace Change

Your overall opinion of porcelain may vary, but there’s no ignoring that it’s here and here to stay. It’s also safe to say that it will likely gain in popularity among designers, so your only decision now is how (and when) you will react to this growing trend. It seems logical that embracing the inevitable sooner rather than later could be a solid plan. Remember, when you’re first starting out, take it slow. As you gain experience with the material, your confidence and ability will likewise increase, and then you can ramp up. The discomfort of learning will pass, and you will be well on your way to a successful future with porcelain.

About the Authors

Chad Nichols and Jeff Evans are experts on stoneworking equipment with Park Industries, North America’s largest stoneworking equipment manufacturer. Nichols is the Executive Coordinator at Park, and has been in the industry for more than 15 years. Evans is a Product Manager and worked as a trainer and installer prior to moving to his current role. For more information about the company, contact Park Industries at (800) 328-2309 or visit www. parkindustries.com.

ISFA FABRICATOR PROFILE: LYCOS

By Kevin Cole, Editor

Many fabricators have learned the value of diversification in their operations, but Lycos took the idea in a significantly different direction than what may come to mind. The branching out of the company has put it in a somewhat uniquely successful position, but before examining how Lycos, Inc. took its business to a whole new level, an understanding of the company’s history is critical.

Building the Foundation

Owner Jon Taylor first came across solid surface in 2004 when he was installing countertops on a spec home he was building. Instantly intrigued, he decided to attend various fabrication training programs around the country to learn how to work with the material and learn more about the surfacing industry. Soon after, he was fabricating solid surface countertops for the residential market. When the housing market crashed in the mid-2000s, he decided he no longer wanted to work in residential. In 2007, he started Lycos, Inc.

“From my garage in Carson, Iowa, I started bidding public work and even went as far as knocking on people’s doors just trying to get my name out there,” said Taylor. “Eventually, that led to landing a huge deal to fabricate and install solid surface countertops for a large gas station chain across Iowa, Nebraska and

Missouri. This deal really helped catapult Lycos and opened doors for us to start fabricating solid surface for nationally known franchises across the Midwest.”

Lycos focuses only on commercial work and provides in-house estimating, project management and installation to all clients interested in improving their space with solid surface. All of the company’s solid surface work is gained through public bidding with general contractors in the commercial arena. Through the years, the company branched out into fast food and retail markets and then to service pretty much all other industries including healthcare, hospitality, education, government and office facilities. This led to the development of a solid reputation for the company, which in turn gave Taylor both the inspiration and the opportunity to branch out into other areas.

Lycos focuses exclusively on commercial fabrication of solid surface, such as this unique reception desk at University of Nebraska Medical Center’s College of Nursing.

Jon Taylor was first introduced to solid surface in 2004, and since has built a large, reputable commercial solid surface company as well as four additional offshoot businesses over the past 15 years.

The hygienic properties

Branching Out

“In 2013, we decided to start offering finish carpentry services and broke Lycos, Inc., off into two divisions: Lycos Finish, for finish carpentry, and Lycos Manufacturing, for solid surface fabrication,” explained Taylor. “Lycos Finish initially started to help our solid surface installation lead-times, but quickly took off into its own entity, offering a full scope of installation services, including architectural woodwork, casework, accessories, doors and hardware.”

Both Lycos Finish and Lycos Manufacturing work across Nebraska and Iowa, primarily focused in Omaha, Kearney and Lincoln, Neb., as well as Des Moines, Iowa. However, the company has done work in Kansas, Missouri, South Dakota, Oklahoma, Minnesota and, most recently, New Mexico.

The synergies between Lycos Finish and Lycos Manufacturing later led to the launch of three additional companies that all align with its origins in solid surface fabrication. The three other companies, which operate as separate businesses, but work closely with Lycos, Inc., are Ruck Specialties, an interior construction specialties provider; Ruck Cabinet Doors, a cabinet door manufacturer; and Ruck Surfaces, a direct provider of granite and quartz cut-tosize countertops for multi-family communities.

“In the last five years, we have experienced tremendous growth,” said Taylor. “In 2014, we had five employees, and today, in 2019, we now have about 90 across all of the companies.”

Lycos and its sister companies currently have four locations, with its solid surface

primarily being fabricated out of its 20,000-sq.ft. manufacturing facility in Treynor, Iowa. However, to help with production flow, the company recently started fabricating solid surface out of its 25,000-sq.-ft. manufacturing facility in Omaha, Neb.

In addition to these two locations, the company also has a 50,000-sq.-ft. facility for its cabinet door manufacturing and a corporate office in Omaha that works as a headquarters for office staff to coordinate all of the operations.

Although Ruck Surfaces (www.rucksurfaces. com), which Taylor started in 2019, is a direct provider of quartz and granite materials primarily for apartments, assisted living facilities and other multifamily dwellings, it is a separate entity from Lycos Manufacturing, which works exclusively with solid surface, including most of the major brands, such as DuPont Corian, Formica Solid Surface, Wilsonart Solid Surface, LG HI-MACS and a variety of others. On average, the company fabricates between 3,000 and 4,000 sq. ft. of solid surface every month.

of solid surface, including the ability to include seamless integral sinks, have driven its increased use in the healthcare projects handled by Lycos.

Lycos utilizes some of the top advanced equipment for solid surface fabrication such as Anderson America CNC machines; AXYZ CNC Routers; Festool power tools; a variety of equipment from The Pinske Edge made just for solid surface fabrication; thermoforming equipment and more.

LYCOS

When it comes to its solid surface fabrication, Lycos relies on advanced technologies and high-end equipment from a variety of suppliers including Anderson America CNC Machines; an AXYZ CNC Router; Timesavers sanders; Powermatic cove shapers; Festool sanders; and a variety of equipment from The Pinske Edge, in addition to numerous other cutting and routing equipment required for high-quality fabrication. “With our equipment, we can heat, bend, thermoform and create seamless solid surface countertops, window sills, wall cladding and more,” explained Taylor. “We also have the capability to laser etch and engrave on the solid surface with our machinery.”

The Reasons behind the Expansions

“We were thinking of ways to be more efficient with our solid surface installs and noticed that our schedule was being delayed because we were waiting for casework to be set before we got on-site,” explained Taylor when asked about the reason behind Lycos Finish, the company’s first expansion. “So now, instead of waiting for another crew to install, we can get on-site sooner and install the casework and solid surface countertops at the same time. It ends up taking three weeks out of the schedule, making it more efficient for us and more accommodating for the general contractor’s schedule.” Since establishing it

We were thinking of ways to be more efficient with our solid surface installs and noticed that our schedule was being delayed because we were waiting for casework to be set before we got on-site.

in 2013, Lycos Finish has taken off and has become one of the company’s most successful divisions and makes up about 50 percent of the total projects the company handles.

Ruck Specialties (www.ruckspecialties.com) was the next addition to the related business group and once again arose out of a need for better organization. “After starting Lycos Finish, we started to notice a few inefficiencies that were delaying us from getting on site and starting our installations,” explained Taylor. “A lot of specialty items – bathroom accessories, toilet partitions, lockers, display cases, etc. – that were supplied by brokers were not getting to the job on time. Or, they would be delivered too early and ended up being lost or misplaced, resulting in back charges. So, at the beginning of 2018, we decided to start Ruck Specialties, a direct supplier of Division 6, 7, 8, 10, 11, and 12 construction specialty products [wood and plastics; thermal and moisture

With four locations between Lycos Manufacturing and its complementary sister companies, the business exclusively focuses on, often large, commercial solid surface work that is fabricated out of its 20,000-sq.-ft. manufacturing facility in Treynor, Iowa, and more recently its 25,000-sq.-ft. manufacturing facility in Omaha, Neb.

protection; doors and windows; and other ‘specialties, equipment and furnishings’].”

Last but not least, Taylor founded Ruck Cabinet Doors (www.ruckdoors.com). “In March of 2019, I was on the hunt for new machinery and equipment and came across a cabinet manufacturer in Omaha that had recently shut down,” said Taylor. “When I found out more than 40 employees lost their jobs, I knew I needed to do something. I purchased the assets of the shop and hired back the employees who had been out of work for three weeks. We renamed it Ruck Cabinet Doors and have been fully operating since April, creating custom, made-to-order cabinet doors using high-grade select wood for cabinet shops, cabinet refacers and remodelers.”

When the company runs into a project that involves more than one of the companies, it aims to do negotiated work, which allows it to work directly with its clients and help identify potential problems before they occur, provide viable solutions, and create a smooth process from start to finish. Having all of these businesses that can work together in collaboration and cooperation to the benefit of Taylor’s client base provides numerous ways to improve output and add value, but managing and coordinating all of the various arms also has its downsides.

The ability of Lycos, with a total of five related businesses, moves well beyond the typical countertop application, with the various arms of the company supplying just about any product for interior applications needed.

“With all these companies and services, it can leave a lot of room for error,” explained Taylor when asked about potential negatives. “That’s why hiring the best employees and creating the right positions is crucial for me. I need trustworthy people in place who understand the industry, take initiative and help wherever and however they can. There are a lot of moving parts and sometimes fires that need to be put out, and it makes it a lot easier when I have people I can rely on to help me.”

Now and the Future

Looking at trends, Lycos reports noticing a rise in solid surface products in the healthcare sector because of its antibacterial quality. “Our integral sinks and backsplashes are high demand – they’re seamless and don’t support the growth of mold, mildew, or bacteria, which makes them perfect for healthcare facilities,” said Taylor. “In the business sector, we are seeing a continuous rise in waterfall legs and solid surface wall cladding for an aesthetically pleasing addition to any space. When it comes to color palettes, gray and white are our most popular.”

As for what separates Lycos from its competition, its vertical integration as a onestop shop for its customers is no doubt a big selling point. “With all of our companies, we can simplify projects for our clients,” explained Taylor. “Instead of them hiring a different subcontractor for each part of a

given project, we are here to handle it all. They know we’re all working together, and our companies are constantly collaborating and communicating with each other. They can trust us with scheduling, coordinating, planning and problem-solving all aspects of a project. On top of that, we are known for our service, transparent communication, flexible scheduling and quick lead times.”

Certainly everything didn’t just fall into place for the company. It took a lot of time, effort and hard work on the part of everyone involved, including Taylor and those who had earned his trust and proven their competencies. He explained that at the root of the company’s success is the question, “How can we make our clients’ lives easier?” When that is the focus of the business, it leads to innovation and the discovery of new ways of approaching the industry to help solve customers’ largest problems. And that is something the business tries to instill in all of its employees and feels that this type of forward thinking not only improves the industry, but is also where great ideas begin.

“Through the years I’ve realized communication is key for success,” reiterated Taylor. “Communicating with your client, communicating with your vendors, communicating with your employees and making sure everyone is on the same page is critical. So many problems can be solved

simply by planning and being open and transparent about the good things, and more importantly, the challenges establish trust and builds relationships.”

When asked what guidance he might offer to others in the surfacing fabrication industry, Taylor replied, “My advice would be to invest in good drafting and engineering teams. Invest in the machinery that reduces your liability and workers’ compensation. Focus first on service, and second on business profitability, because people will always gravitate toward good service, not the price.”

When all is said and done, Taylor has built a diverse group of companies that solves problems within the construction industry. “Whatever the problem may be, we are here to solve it,” he said.” From solid surface to various other installation, we are here to make, create, design and do whatever we need to help the contractors.”

And it is for this reason, the company is poised to continue to grow, seek out new challenges and face the future with a confidence and group of competencies that set it up to forge a solid path forward.

For more information about Lycos, visit www. lycosfinish.com, call (866) 573-6861 or email info@ lycosfinish.com.

Editor Kevin Cole can be reached at kevin@isfanow. org or (815) 721-1507.

OSHA’s Focus on Safety in Hard Surface Fabrication Shops

A look at the top 10 safety citations over the past year

by Mary Malotke

Every autumn the Occupational Safety and Health Administration (OSHA) publishes its list of the top 10 most frequently cited safety and health violations. This list is a great starting point to evaluate safety programs and ensure compliance.

The government began enforcing stronger crystalline silica regulations last year, and as such, it has topped the list of citations. Recent headlines in Texas, California and other states have illustrated the dangers of breathing silica particles, and regulating bodies have been focusing on compliance education in recent months. Hard surface shops are wise to take note of this, and all of the areas of compliance. Here are the most frequently cited standards in the Cut Stone and Stone Product Manufacturing industry (NAICS Code 327991) for last fiscal year (October 2018 through September 2019):

1. Crystalline Silica

2. Respiratory Protection

3. Hazard Communication

4. Powered Industrial Vehicles

5. Noise

6. Lockout Tagout

7. Machine Guarding

8. Personal Protective Equipment

9. Electrical

10. General Duty Clause

1 – Crystalline Silica

Enforcement of the new Airborne Crystalline Silica regulations began on September 23, 2018. In this case, 20 percent of new citations this past year were for violations of the Crystalline Silica Standard. Surface fabricators are at high risk of exposure. It is time to ensure that your silica safety and respirator programs are fully compliant with the new regulations.

This rule requires engineering controls to keep workers from breathing silica dust.

OSHA has issued a final rule to curb lung cancer, silicosis, chronic obstructive pulmonary disease and kidney disease in America’s workers by limiting their exposure to respirable crystalline silica. The rule is comprised of two standards, one for Construction, and one for General Industry and Maritime.

About 2.3 million workers are exposed to respirable crystalline silica in their workplaces, including 2 million construction workers who drill, cut, crush or grind silica-containing materials such as concrete and stone, and 300,000 workers in general industry operations such as brick manufacturing and foundries. Responsible employers have been protecting workers from harmful exposure to respirable crystalline silica for years, using widely available equipment that controls dust with water or a vacuum system.

Key Provisions

■ Reduce the permissible exposure limit (PEL) for respirable crystalline silica to 50 micrograms per cubic meter of air, averaged over an 8-hour shift;

■ Require employers to use engineering controls (such as water or ventilation) to limit worker exposure to the PEL;

■ Provide respirators when engineering controls cannot adequately limit exposure;

■ Limit worker access to high exposure areas;

■ Develop a written exposure control plan;

■ Offer medical exams to highly exposed workers;

■ Train workers about silica risks and how to limit exposures;

■ Provide medical exams to monitor highly exposed workers and give them information about their lung health; and

■ Provide flexibility to help employers protect workers from silica exposure.

2 – Respiratory Protection

The Respiratory Protection Standard was cited far more frequently than any other regulation. Surface fabricators may be required to use respirators to protect themselves from inhaling grit and dust that results when dry-cutting quartz, stone or masonry, and from exposure to chemicals released when sawing, routing, drilling or sanding synthetic sheet goods. Adhesives and other chemicals used in surfacing shops may produce hazardous fumes. Employers must establish and implement a written respiratory protection program with worksite-specific procedures, and update this program as necessary to reflect any changes in workplace conditions that affect respirator use.

■ Employers must determine the employee exposure for each chemical in the workplace, and select a NIOSH-certified respirator with a protection level based on the respiratory hazard(s) to which the worker is exposed and workplace and user factors that affect respirator performance and reliability.

■ Before using a respirator, a physician must determine that it is safe for the employee to use one. Using a respirator may place a physiological burden on employees that varies with the type of respirator worn, the job and workplace conditions in which the respirator is used, and the medical status of the employee.

■ Each employee must be fit tested and you must select a respirator that is acceptable to, and correctly fits, the user.

■ Each employee must be trained on the respiratory hazards to which they are potentially exposed, the proper use of their respirator, any limitations on their use, and procedures and schedules for cleaning, disinfecting, storing, inspecting, repairing, discarding, and otherwise maintaining their respirator.

■ You must designate a program administrator who is qualified by appropriate training or experience to administer or oversee the respiratory protection program and conduct the required evaluations of program effectiveness.

3 – Hazard Communication

Trailing closely behind in frequency were violations of the Hazard Communication Standard. All chemicals that are used and stored must be included in a comprehensive “Right-toKnow” program. In 2012, OSHA updated the Hazard Communication Standard by adopting the Globally Harmonized System (GHS) of Classification and Labelling of Chemicals. GHS is an internationally agreed upon system that replaces the various classification and labeling standards used in different countries.

Chemical safety program must include the following:

■ A written program that includes a list of all chemicals used and stored at the workplace

■ Safety Data Sheets (SDS) and GHS labels for all chemicals

■ Safe handling and storage procedures for each chemical

■ Adequate Personal Protective Equipment (PPE)

■ Comprehensive training program for employees

■ Quick drench showers and eye wash stations (as required)

Citations of the Air Contaminants regulations were also significant. OSHA requires you to determine which chemicals are released in the air at your workplace and to recognize the safe limit for each. Then you must use all feasible engineering controls, such as ventilation and water delivery systems, along with administrative controls, regulated areas and safe housekeeping procedures, to reduce levels as much as possible. When these controls don’t achieve compliance, protective equipment must also be used to keep the exposure of employees to air contaminants within safe limits. Whenever respirators are used, you must have a full Respiratory Protection Program.

4 – Powered Industrial Trucks

The fourth most frequently cited standard was the Powered Industrial Trucks regulation. The use of powered industrial trucks for handling of materials and finished products is critical to the successful operation of most surface fabrication shops. The majority of fork truck accidents can be attributed to lack of safe operating procedures and safetyrule enforcement, as well as inadequate training. In addition to training and education, applying

general safety principles — such as proper work practices, equipment and controls — can help to reduce such workplace incidents. ALL personnel who work with or around forklifts must be trained on potential hazards and safe work practices. Operators must be trained specifically on the type of truck they will use and the working conditions encountered. Refresher training, including evaluation of operator’s performance, must be conducted at least every three years.

5 – Occupational Noise Exposure

Much of the work performed in surface fabrication shops generates significant noise. Noise-induced hearing loss is permanent and irreversible, but is also 100 percent preventable. OSHA requires employers to assess noise levels and to take action when safe limits are exceeded.

OSHA’s hearing conservation program has these components:

■ Monitoring must be performed on an ongoing basis to assess noise levels.

■ All employees who are at risk of noiseinduced hearing loss must be trained on their risks and how your program protects them.

■ Audiometric testing must be done to measure any changes in hearing capability. A baseline audiogram must be done within one year of first

exposure. Additional tests must be done annually to show if there is any loss of hearing ability at any frequency.

■ All feasible noise controls, such as isolation or insulation, must be implemented when necessary to reduce sound levels as much as possible.

■ When engineering and administrative controls cannot reduce sound levels to acceptable limits, hearing protectors must also be used. Hearing protector’s attenuation levels vary, so employers must ensure that each employee’s protector reduces their noise exposure.

6 – Lockout/Tagout

The purpose of a lockout/tagout program is to control the release of hazardous energy when servicing or maintaining equipment. Proper lockout/ tagout procedures safeguard workers from hazardous energy releases including electrical, chemical, kinetic and similar energy sources.

■ Use lockout/tagout devices authorized for the particular equipment or machinery and ensure that they identify the individual users.

■ Use lockout devices for all equipment that can be locked out. Lock out plug-connected equipment by enclosing the plug. Ensure that any new equipment can be locked out.

■ If machines or equipment are not capable of being locked out, tags may be used instead. The tagout program must provide protection equivalent to a lockout program.

■ Only the employee who applied a lockout/tagout device is permitted to remove it, except in special circumstances.

■ Update and install energy control procedures at least annually.

■ Training must include elements of the energy control procedure relevant

to the employee’s duties or assignment. Employee training must be documented. Training must cover pneumatic, chemical, thermal and other energy sources. All employers must develop a site-specific energy control program for their workplace and their machines and equipment being maintained or serviced. This is generally done by affixing the appropriate lockout or tagout devices to energy-isolating devices and by de-energizing machines and equipment. A formal written procedure for shutting down and locking/tagging out each point is needed.

7 – Guarding of Equipment, Machines and Tools

Surface fabricators cut, grind and polish natural stone, engineered stone and other materials, as well as create supporting wood structures. These work processes typically involve electrical powered tools, pneumatic power tools and woodworking tools, each of which has their own specific OSHA requirements with respect to guarding.

Each tool and machine used must be assed to ensure they all have proper guards. New equipment comes with adequate guards. Older equipment must also be assessed to ensure that it is properly guarded. If it is not properly guarded, adequate guards must be provided, or the equipment must be discarded.

Employees must be trained on how the guards protect them and to leave the guards on at all times. Employees who remove or bypass guards should be disciplined.

8 – Personal Protective Equipment (PPE)

In the surface fabrication industry, hazards that require PPE likely include heat exposure, sharp edges, noise, vibration, dangerous equipment, dust and chemicals. When exposure to hazards cannot be completely eliminated through safe work practices and engineering controls, adequate protective clothing and equipment must be provided at no cost to each employee. This may include gloves, goggles, hearing protection, face shields, steel-toed shoes, respirators and hard hats, depending upon where an individual works and what tasks he/she performs.

Employees must be trained how to use and maintain their PPE. When employees provide their own protective equipment, it is the employer’s responsibility to assure its adequacy, maintenance and sanitation. PPE must be reasonably comfortable, must have the proper fit and must not overly interfere with the movements of the wearer. It must be durable and easily cleanable. It is the responsibility of the employer to ensure that PPE is worn when required and is kept clean and in good repair.

9 – Electrical Safety

Electrical hazards were another frequently cited area. On average, one worker dies from electrocution on the job every day. Even low voltage or low current can cause serious harm or death. Electric power-operated tools must either be of the approved double-insulated type, or grounded in accordance with OSHA regulations. Never use electric cords for hoisting or lowering tools.

Electrical safety citations for last year include the following, in order of frequency:

■ Wiring methods components and equipment for general use;

■ General requirements;

■ Use of equipment;

■ Wiring design and protection;

■ Hazardous (classified) locations;

■ Selection and use of work practices; and

■ Safeguards for personnel protection.

10 – General Duty Clause

The OSHA General Duty Clause is a “catch-all” that states employers must provide employees with a workplace free of recognized hazards – even when there is no specific regulation for those hazards.

It is important to note that each employer is responsible for determining all risks in the workplace and taking measures to prevent accidents. Slab handling is one example for which there is no specific OSHA regulation, but where it is especially critical to determine safe work practices and ensure that employees understand and use these procedures.

The main goal of safety and health programs is to prevent workplace injuries, illnesses and deaths, as well as the suffering and financial hardship these events can cause for workers, their families and employers.

In addition, an effective safety program also reduces costs, including significant reductions in workers’

compensation premiums, engages workers, increases productivity and enhances overall business operations. Developing a safety program may seem like a daunting and expensive task, but studies have shown a $4 to $6 return on every $1 spent on safety and health.

Employers that keep in mind these more common areas of safety citation, and all of the required safety regulations, ultimately benefit from a more cost-effective workplace and safer and healthier workforce.

About the Author

Mary Malotke is Senior Engineering Manager for TechneTrain, Inc. TechneTrain has a full line of safety training programs and reference manuals designed for the surface fabrication industry, including a turnkey employee training program for the airborne crystalline silica regulations. These products are available from ISFA at discounted prices. For further information visit www.technetrain.net or call (800) 852-8314.

Help with Your Silica Protection Program Is Within Reach

Did you know that, in conjunction with TechneTrain, ISFA offers a full suite of Safety Training videos and Manuals for meeting OSHA Requirements? Everything from a full Federal OSHA Compliance Manual to a specialized video on Silica Requirements, which was the No. 1 most OSHA cited violation in hard surface shops over the last year, is available.

With several cases of silicosis and silica-related illnesses occurring in 2018 and 2019 at countertop fabrication facilities in at least four states — California, Colorado, Texas and California, the Centers for Disease Control (CDC) have issued warnings. The report put out by the CDC on Sept. 27 goes into detail on the dangers and the particular cases that occurred, which included the deaths of several workers. Most of the injured workers predominately worked with engineered stone. So, for the safety of your facility, it is critical you meet the crystalline silica regulation.

The Silica Requirement video, as well as all video options, also include handouts, a quiz and a certificate of completion document. Prices range from $90 to $150 depending on the content provided.

If you are interested in learning more or obtaining a copy for your facility, email info@isfanow.org for a full list of safety product offerings to review.

Here.Now.News.

From the Desk of Amy Miller, Executive Director

Just Show Up

Tuesday mornings at 7am(ish) we gather at our local coffee shop. Together we talk about life, we study God’s word, and we pray together. The group looks different from week to week. Some weeks, we’re all there, some weeks only two can make it, and some weeks we opt for an evening out. Regardless of the number present, or the day of the week, one thing is for certain: we show up.

This group didn’t assemble itself. It took conscious effort from a dear friend that recognized she needed a group to be accountable to, and so did her friends. For her action and wisdom, I am incredibly grateful.

This group that I show up for, and that show up for me, are my people. My tribe. My posse. They provide a shoulder to lean in when times are tough, and a kick in the pants when I need to be tough. Having this group to show up for has increased my faith, my productivity and my happiness.

When we lack accountability to another, it’s easy to slow down, make excuses and, quite frankly, be lazy. On the contrary, when we know others are counting on us, and that we can count on them, magic happens. We both up our game.

Napoleon Hill, one of America’s great, influential thinkers and the author of the acclaimed book, Think and Grow Rich, was an extreme advocate for “showing up.” He wrote and taught extensively on the need to create and cultivate “Mastermind Groups.” Hill described the mastermind group as, “A friendly alliance with one or more persons who encourage one to follow through with both plan and purpose.” During a television mini-series he recorded on the subject of mastermind groups, he said:

“... it is the principle through which you may borrow and use the education, the experience, the influence and, perhaps, the capital of other people in carrying out your own plans in life. It is the principle through which you can accomplish in one year, more than you could accomplish without it in a lifetime if you depended entirely on your own efforts for success.”

As you prepare for 2020, I encourage you to utilize ISFA as your mastermind group. ISFA was formed by a small group of fabricators interested in learning best practices from one another. When they “showed up” they found that they all benefited. Out of that initial idea, they turned a group of would-be competitors into an international fellowship. The group found that when they worked together, they pushed the envelope on quality, precision, productivity, solidarity and fellowship. These same values govern ISFA today.

Along the side of this article, you’ll see a list of events scheduled for 2020. These dates and locations are now open for registration at www.isfanow.org, and additional events will be made available throughout the year. As an added bonus, out of these events, in 2020, we’ll be forming small “mastermind groups” for deeper relationship development, accountability and growth for all. Best of all, you’re already invited. All you have to do is just show up.

Amy Miller ISFA Executive Director AmyM@isfanow.org

ISFA Events & Training

For additional information and registration options, please visit www.isfanow.org, or email amym@isfanow.org. Personalized training options are also available. Email carol@isfanow.org for more information.

Industry Roundtable

Hosted by Carrara Marble Company of America

Sponsored by GranQuartz/Regent Stone and Cosentino

March 3 – 5

Los Angeles, Calif.

Solid Surface Training

Hosted by GECKO SSS

ISFANews

ISFA Wraps Up Successful Year with Annual Conference

ISFA held its 2019 Annual Conference Oct. 20 to 23 at Mountain Shadows Resort in Scottsdale, Ariz, which included numerous educational sessions and networking events, along with its fourth quarter board of directors meeting, annual member meeting and awards dinner.

Around 50 industry professionals spent the better part of a week interacting, sharing ideas, participating in presentations and both formal and informal discussions. The results from the 2019 ISFA Board of Directors Election were also announced at the event.

“This was an opportunity for businesspeople and professionals in all areas of the surfacing industry to learn and share ideas as well as best practices,” said ISFA Executive Director Amy Miller. “Some of the best and brightest people in the industry came together and really got to know each other and spend some productive time further educating themselves in an enjoyable atmosphere.”

Speakers and presenters included Lisa Ryan, CSP, who spoke on “Manufacturing Engagement” and how to keep top talent. Eric Tryon, shared his years of experience as CEO of Clio Holdings, discussing “Leading a Fabrication Company.” Famed designer and advocate for solid surface Mario Romano discussed “The Future of Digital Fabrication.” A panel discussion with a variety of key manufacturers talked about “Modern Surfaces.” Rup Shaw, president of MSI, shared the latest news and updates on “Quartz Tariffs and Duties.” Group discussions also took place on such topics as fabrication tooling, equipment and applications for increasing productivity; new products for fabricators; and best practices for measuring and maximizing profits.

ISFA Annual Award Winners Announced

At the Annual Conference, ISFA announced the 2019 ISFA Awards winners. The ISFA awards are chosen by association members, and given to those in the industry that stand out as the very best.

Erica Hussey, of J.C.W. Countertops in Woburn, Mass., was given the ISFA Hall of Fame Award by ISFA President Augie Chavez (left) and ISFA Executive Director Amy Miller (right).

Past ISFA Board Member Erica Hussey, of J.C.W. Countertops in Woburn, Mass., was inducted into the ISFA Hall of Fame, joining a long list of esteemed industry professionals. The Hall of Fame Award is given to the individual who has, in the course of his/her career, made significant contributions to the decorative surfacing industry, and has demonstrated leadership and commitment to the ideals of ISFA. Hussey is a second generation owner of a 35-year-old fabrication business, proud to have been among the first in New England to fabricate DuPont

Corian. From a young age, she took to the business sweeping floors and learning fabrication and sales techniques. Today, Hussey leads the business with a focus on the future and embracing green surfaces, while continuing to excel in solid surface fabrication with an emphasis on commercial work. She has served ISFA through numerous ISFA Board of Director positions including in the roles of treasurer and secretary, and she has also hosted events at her shop. Hussey is committed to the industry, continuous improvement, and she is dedicated to ISFA.

The other honored winners are:

The Fabricator of the Year Award was given to ROCKin’teriors, a world-class fabricator of a variety of hard surfacing products located in Raleigh, N.C. This is the second time the company has won the award. The Fabricator of the Year is awarded to a fabricator member company that in the past year has best exemplified the ISFA ideals of quality, innovation, character and exemplary service to ISFA and/or the decorative surfacing industry, with overall excellence.

ISFANews

ROCKin’teriors continues to push the envelope on quality, craftsmanship and service within the surface industry. Laura Grandlienard has diversified her business to cover the spectrum from high-end residential and custom builder work, to ventilated and direct adhere facades. The company excels across both residential and commercial work, and no job, no matter the difficulty or technicality, scares this company.

The Associate of the Year Award is given to an associate member company that in the past year has best exemplified the role of servicing the needs of fabricator member companies, and who has best supported ISFA in all activities. This year’s winner is Caragreen, which embodies professional prowess, innovation and leadership in surfacing. The company has led the charge for sustainable materials, and is a true champion for the environment. Under the leadership of Jessica McNaughton, Caragreen has actively engaged in, and been an advocate for ISFA. In 2019, Caragreen hosted a Roundtable event in Raleigh, N.C., and introduced several new members to the association.

The Innovator Award is for the member firm or individual who goes outside the box to create a product or system that enhances the life or elevates the role of the surface fabricator. The 2019 Winner is INDEKO, founded by Rodrigo Velazquez. Among the first premium surface companies in Mexico, INDEKO has accelerated the standards for its peers through its commitment to continuous improvement and its embrace of best practices across all products and surfaces. In a unique move, the company brought together various ISFA members to create beautiful solid surface installations in 460 rooms in a Playa Mujeres hotel in Cancun. INDEKO has established itself among the best fabricators in the world through professionalism, excellence in fabrication and ethical business practices.

The Envision Award is given to the manufacturer

member that excels in creating something imaginative and special for the surfacing industry. The 2019 winner is Wilsonart for its new THINSCAPE Performance Tops, which are unlike anything in the marketplace. With a sleek, ½-in.-thick profile, THINSCAPE Performance Tops are suitable for horizontal residential or commercial applications. The material is easy to work with and fabricates with dry tools. Manufactured in the United States, THINSCAPE Performance Tops are easy to clean and also impact-, scratch- and moisture-resistant. They are UL GREENGUARD Gold Certified for indoor air quality.

2019 and Beyond

Also at the annual meeting, Executive Director Amy Miller reviewed the year in ISFA, including training and certifying new fabricators in New Mexico, Illinois, South Carolina, Texas and Idaho; putting on six successful regional Industry Roundtable Events; presenting more than 110 CEU presentations; took a group of fabricators to Spain, courtesy of Cosentino; awarded the Mike Nolan Scholarship to a future tradesman; held a Gen 2 event for next-generation shop owners/ managers; added a variety of new discounts to the ISFA Member Advantage Program; putting out this quarterly publication, Countertops & Architectural Surfaces, plus our annual Buyers’ Guide and five issues of our Surfacing News email newsletters; and added 46 new members. ISFA President Augie Chavez also discussed the future of ISFA, including the return of the Million Dollar Mentor program; some of the future meetings and events coming up in the new year, including the location of the 2020 ISFA Annual Conference in Cancun, Mexico from Oct. 20 to 23; and ISFA’s upcoming collaboration with the Architectural Woodwork Institute (AWI) to put together universal solid surface fabrication standards.

ISFA and AWI Announce Partnership on Updated Universal Fabrication Standards

Plans are now in place for ISFA to work directly with the AWI to generate the upcoming AWI/ISFA 0661 – Cast Polymer Fabrications Standard. The AWI Standards Development Team will be working alongside members of ISFA to develop these universal standards.

ISFA is the only trade association with published standards for solid surface fabrication. AWI is the widely accepted global leader in architectural woodwork standards.

AWI is enlisting the help of Subject Expert Review Teams (SERT) to ensure the standards will best meet the needs of the architectural woodwork community as a whole. Members of ISFA will also be giving direct input on the AWI 1236 – Countertops Standard with regard to the implementation of solid surface. Furthermore, ISFA will be assisting AWI with the development of requirements for solid surface within other standards for applications other than countertops.

The AWI team will begin recruiting members for the SERT segments to assist in the development of these upcoming standards, beginning in January 2020. Volunteer participants in the SERT from ISFA are as follows: Russ Berry, of ASST; Gary Bohr, of Innovative Surface Works; Rico Conde, of Wilsonart; ISFA Solid Surface Trainer Chris Pappenfort; Keith Haight, of Durasein; and Chuck Sawyer, retired ISFA Executive Director and industry veteran.

The SERTs will be responsible for vetting the standards’ content to ensure accuracy and consistency within the documents, as they relate to each team’s area of expertise. Once the solid surface standards are finalized, ISFA and AWI will begin work on quartz surfacing fabrication standards via a similar process.

ISFANews

2020 ISFA Board of Directors Election Results

Finally, at the 2019 ISFA Annual Conference and Meeting, the results for the 2020 ISFA Board of Directors were announced. Fabricator Member Directors are chosen by association members for a term of three years, with the option to renew for a second consecutive three-year term. Associate Member Directors are elected by association members for a term of two years, with the option to renew for a second consecutive two-year term. Board officers are elected by members of the full board of directors.

Augie Chavez of GECKO Solid Surface Solutions in San Antonio, Texas, was reelected by the full board to serve as ISFA President again in 2020. As such, for 2020 the position of Immediate Past President will remain open. To fill the empty spot thus created on the Executive Committee, Associate Member Representative Jim Callaghan of GranQuartz will serve as Executive Committee Member.

Steve Mast, of Precision Countertops in Wilsonville, Ore., will serve as Vice President; Kelley Montana of Humboldt Countertops in Eureka, Calif. will serve as Treasurer; and, rounding out the Executive Committee, Austin Maxwell of Maxwell Countertops in Farmer City, Ill., will hold the position of Secretary.

Leaving the board having fulfilled their service periods are: Adam Albee of Counter Culture in Lincoln, Neb., a past ISFA President; Kate Dillenburg of Bisley Fabrication in Gresham, Wis., also a past ISFA President; Matt Kraft of Custom Marble in Millstadt, Ill.; and Steve Stoddard of Advanced Surfaces in Corry, Pa.

New to the board are Joe Duszka of Carolina Custom Surfaces in Greensboro, N.C.; Laura Grandlienard of ROCKin’teriors in Raleigh, N.C.; and Rodrigo Velazquez of INDEKO in Zapopan, Jalisco, Mexico. All of them will serve as directors in 2020.

“We are so thankful for the great work Adam, Kate, Matt and Steve put in on the board,” said ISFA President Augie Chavez. “We will miss their insight, but are confident that the new board members will also bring great perspectives and enthusiasm to the group.”

Retaining their positions as Directors are Mike Langenderfer of The Countertop Shop in Monclova, Ohio, who has held several officer positions in the past including Treasurer, President, Vice President and Immediate Past President; and Eric Tryon of Clio Holdings in Alpharetta, Ga. Also continuing their positions as Associate Member Representatives on the board are Paul “Max” Le Pera of Global Surfacing Alliance in Cranbury, N.J., and Joe Connolly of SASSO USA in Palatine, Ill.

Thanks To All of Our 2019 Annual Conference Sponsors:

ISFA Board of Directors

Augie Chavez President GECKO SSS 4630 Sinclair Rd. San Antonio, TX 78222 (210) 227-3100 augie@geckosss.com www.geckosss.com

Kate Dillenburg Immediate Past President and Secretary Bisley Fabrication 7000 Industrial St. Gresham, WI 54128 (715) 787-4410 kdillenburg@bisfab.com www.bisfab.com

Paul “Max” Le Pera Vice President Global Surfacing Alliance 106 Melrich Rd. Cranbury, NJ 08512 (908) 358-5252 pmlp33@gmail.com

Mike Langenderfer

Treasurer

The Countertop Shop 9300 Airport Rd. Monclova, OH 43542 (419) 868-9101 mike@countertopshop.net www.countertopshop.net

Adam Albee

Director Counter Culture 5012 Rentworth Dr. Lincoln, NE 68516 (500) 531-5078 adam@thetopculture.com www.thetopculture.com

Matt Kraft Director

Custom Marble Inc. 850 S. Mulberry Millstadt, IL 62260 matt.kraft@custommarble.net www.custommarble.net

Steve Stoddard Director

Advanced Surfaces, Inc. 130 Plastics Rd. Corry, PA 16407 (814) 663-0369

Contacts

ISFA PO Box 627 Ingomar, PA 15127 (888) 599-ISFA www.isfanow.org

Executive Director

Amy Miller (567) 239-2102 amym@isfanow.org

Communications Director

Kevin Cole

Magazine/Website Publisher & Editor (815) 721-1507 kevin@isfanow.org

Operations Manager

Carol Wilhite (888) 599-ISFA carol@isfanow.org

sstoddard@advanced surfacespa.com www.advancedsurfacespa.com

Kelley Montana Director

Humboldt Countertops & Surfacing 70 W. 4th St. Eureka, CA 95501 (707) 442-5918 kmontana@humtop.com www.humtop.com

Steve Mast Director

Precision Countertops

26200 S.W. 95th Ave. Ste. 303 Wilsonville, OR 97070 (503) 660-3023 Steve.m@precisioncountertops.com www.precisioncountertops.com

Austin Maxwell Director

Maxwell Countertops 324 S. Plum St. Farmer City, IL 61842 (309) 928-2848 austin@maxwellcounters.com www.maxwellcounters.com

Eric Tryon Director

Clio Holdings/Premier Surfaces 845 McFarland Pkwy. Alpharetta, GA 30004 (470) 419-4555 tryonea@gmail.com www.clioholdings.com

Jim Callaghan Associate Member Representative GranQuartz 3950 Steve Reynolds Blvd. Norcross, GA 30093 (248) 660-3291 jcallaghan@granquartz.com www.granquartz.com

Joe Connolly Associate Member Representative SASSO 220 N. Smith St. Ste. 414 Palatine, IL 60067 (224) 200-8004 jconnollysassousa@gmail.com www.sassousa.com

Account Representative

Paul Wisnefski (262) 498-4184 wisnefski@sbcglobal.net

Program Coordinator

Amy Kyriazis (888) 599-ISFA amy@isfanow.org

Solid Surface Fabrication Trainer

Chris Pappenfort (417) 598-2390 chris@isfanow.org

Quartz/Stone Fabrication Trainer

Fred Hueston (321) 514-6845 fred@isfanow.org

ISFA

Fabricator Directory Fabricator Directory

Companies in blue are Certified Professionals. *** Denotes ISFA Booster Club Members. For more information on the ISFA Certified Professional Program, visit ISFAnow.org/certified-pro.html.

ALABAMA

Cutstone Co. 117 Cloverdale Dr. Alabaster, AL 35007

205-624-3538

www.cutstoneco.com

ALASKA

Cook Inlet Housing Authority

3510 Spenard Rd. Anchorage, AK 99503

907-793-3047

www.cookinlethousing.org

Vision Construction

17 Adak Ave. Fairbanks, AK 99701 907-479-0380

www.visionunited.com

ARKANSAS

Qualserv

7400 S. 28th St. Ft. Smith, AR 72908 479-459-5892

www.qualservsolutions.com

American Epoxy Scientific

500 E. 16th St. Mountain Home, AR 72653 870-701-5015

www.stichco.com

CALIFORNIA

America’s Dream HomeWorks

7115 Watt Ave. Ste. 100 North Highlights, CA 95660

916-502-7789 www.dreamhomeworks.com

Carrara Marble Company of America Inc.

15939 Phoenix Dr. Industry, CA 91745 626-961-6010 www.carrara.com

Fischer Tile & Marble 1800 23rd St. Sacramento, CA 95816 916-452-1426 www.fischertile.com

Humboldt Countertops & Surfacing 70 W. 4th St. Eureka, CA 95501 707-442-5918 www.humtop.com

Naresh Tammabatula 1750 Stokes St. 71 San Jose, CA 95126 510-324-6588

Pacifica Wholesale

Tile and Stone 620 E. Ball Rd. Anaheim, CA 92805 310-497-3511 www.pacificastone.com

Quarry House Inc.

217 San Anselmo Ave. San Anselmo, CA 90205 415-482-9094 www.quarryhouseinc.com

The Countertop Factory 2470 E. Coronado St. Anaheim, CA 92806 562-944-2450 www.thecountertopfactory.net

COLORADO

Front Range Stone 2195 S. Raritan St. Englewood, CO 80110 303-761-4257 www.frontrangestone.com

The Top Shop Inc. 3300 E. 43rd Ave. Denver, CO 80216 303-996-6026 www.tshopinc.com

DELAWARE

Troy Granite Inc. 711 Interchange Blvd. Newark, DE 19711 302-292-1750 www.troygranite.com

FLORIDA

Beverin Solid Surface 1108 Palmetto Ave. Lehigh Acres, FL 33972 239-368-9444 www.beverin.com

Delorie Countertops & Doors Inc. 2140 N.W. 18th St. Pompano Beach, FL 33069 954-970-7661 www.deloriectd.com

Jackson Stoneworks 11111 S.E. 72nd Gainsville, FL 32641

352-372-6600 www.jacksonllc.com

Mill-Rite Woodworking Co. 6401 47th St. N. Pinellas Park, FL 33781

727-528-6305 www.mill-rite.com

NSM Florida Enterprises, LLC 1050 Central Park Dr. Sanford, FL 32771 407-774-0676 www.nsmotif.com

Sterling Mfg.

8293 Consumer Circle Sarasota, FL 34240 941-955-8787 www.sterlingmfg.com

GEORGIA

Atlanta Kitchen Inc. 196 Rio Circle Decatur, GA 30030 404-378-3220 www.atlanta-kitchen.com

Counter Fitters LLC 1026 Lynes Ave. Savannah, GA 31415 912-231-0103 www.counterfitterssav.com

Countersync 2014 Westside Ct. Augusta, GA 30907 706-828-7544

www.countersync.net

Craftmark Solid Surfaces Inc. 2772 Simpson Circle Norcross, GA 30071 770-242-8469 craftmarkcountertops.com

Heft Enterprises 9138 Wheat St. Covington, GA 30014 678-342-9400 www.heftcabinets.com

Premier Surfaces 845 McFarland Pkwy. Alpharetta, GA 30004 678-614-7111 www.premiersurfaces.com

Stone Center 1325 Oakbrook Dr. Ste. C Norcross, GA 30093 770-446-5155 www.stonecenteratlanta.com

HAWAII

Firerock Fabrication 59-518A Alapio Rd. Haleiwa HI 96712 607-243-8618

Honolulu Tile & Marble Inc. 1602-B Auiki St. Honolulu, HI 96819 808-845-3775

Montage Decor LLC 94-117 Malakeke Pl. Unit 102 Waipahu, HI 96797 808-200-7868 www.montage-decor.com

ILLINOIS

4-D Construction of IL, Inc. 1107 E. Cemetery Ave. Chenoa, IL 61726 815-867-2196 www.4-Dconstruction.com

Custom Marble Inc.*** PO Box 306 Millstadt, IL 62260 618-476-1345 www.custommarble.net

Maxwell Counters Inc. PO Box 234 Farmer City, IL 61824 309-928-2848 www.maxwellcounters.com

New Age Surfaces 1237 Naperville Dr. Romeoville, IL 60446 630-226-0011

Pierce Laminated Products Inc. 2430 N. Court St. Rockford, IL 61103 815-968-9651 www.piercelaminated.com

Ravenswood Studio Inc. 6900 North Central Park Ave. Lincolnwood, IL 60712 707-334-6851 www.ravenswoodstudio.com

Solid Surface Creations Inc.

403 S. Sycamore Villa Grove, IL 61956 217-832-8207 www.ssctops.com

Stalwart Systems 7797 N. Caldwell Ave. Niles, IL 60714 847-972-1193 www.stalwartsystemsusa.com

Stonecrafters 430 W. Wegner Rd. Lakemoor, IL 60051 815-363-8730 www.stonecrafters.com

The Countertop Factory Midwest*** 869 S. Rte. 53 Addison, IL 60101 630-606-8055 www.tcfmidwest.com

INDIANA

A. I. A. Countertops LLC 201 S. Huntington St. Syracuse, IN 46567 574-457-2018 www.aiacountertops.com

Hartson-Kennedy Cabinet Top Co., Inc. 522 W. 22nd St. Marion, IN 46953 800-388-8144 www.hartson-kennedy.com

Laminated Tops of Central Indiana Inc. 711 E. Dillman Rd. Bloomington, IN 47401 812-824-6299 www.rakesolutions.com

Fabricator Directory

Companies in blue are Certified Professionals. *** Denotes ISFA Booster Club Members. For more information on the ISFA Certified Professional Program, visit ISFAnow.org/certified-pro.html.

IOWA

Solid Fabrications Inc.

2515 Murray St. Sioux City, IA 51111 712-255-5319

www.solidfab.com

StoneHouse Quartz & Granite

3901 100th St. Urbandale, IA 50322 515-512-5188 www.stonehousegranite.com

VT Industries

1000 Industrial Park Holstein, IA 51025 712-368-4381 www.vtindustries.com

KENTUCKY

Granite America

1121 St. Louis Ave. Louisville, KY 40241 502-419-0713

Louisville Lumber & Millwork 1400 Lincoln Ave. Louisville, KY 40213 502-459-8710 www.louisvillelumber.com

StoneMark Granite LLC

989 Logan St. Louisville, KY 40204 502-315-5100 www.stonemarkgranite.com

Surfaces Unlimited Inc.

1272 Hwy. 490 E. Bernstadt, KY 40729 606-843-6891 www.surfaces-unlimited.com

MAINE

Bangor Wholesale Laminates

355 Target Industrial Circle Bangor, ME 04401 207-945-5928

Shad’s Custom Countertops Inc. 11 Collins Pond Rd. Windham, ME 04062 207-893-3445 www.getshad.com

MARYLAND

ASSI Fabricators LLC

11270 Old Baltimore Pike Beltsville, MD 20705

301-937-2800 www.assifab.com

Carefree Kitchens Inc. 2910 Strickland St. Baltimore, MD 21223 410-233-4900 www.carefreeindustries.com

Modular Concepts Inc. 54 Wilmon St. Chesapeake City, MD 20705 410-885-5960 www.modcoinc.com

SolidTops LLC

505 South St. Easton, MD 21601 410-819-0770 www.solidtops.com

MASSACHUSETTS

Discover Marble & Granite

4 Latti Farm Rd. Millbury MA 01527

508-438-6900 www.discovermarble.com

Jack’s Custom Woodworking/ JCW Countertops

3 Aberjona Dr. Woburn, MA 01801 781-935-1907 www.jcwcountertops.com

Sterling Surfaces

76 Leominster Rd. Sterling, MA 01564 978-422-3321 www.sterlingsurfaces.com

Sterling-Miller Designs Inc. 1079 N. Montello St. Brockton, MA 02301 508-894-6999 www.sterlingmillerdesigns.com

MICHIGAN

Hard Rock Stone Works 44038 Phoenix Dr. Lake Orion, MI 48362 586-532-7763 www.hardrocstoneworks.com

Innovative Surface Works 23206 Commerce Dr. Farmington, MI 48335 734-261-3010 www.ISWrocksnow.com

MKD

106 E. Oliver Dr. Marshall, MI 49068 269-209-8198 www.mkdkitchens.com

Paxton Countertops & Showers PO Box 174 Grand Ledge, MI 48837 517-719-0146 www.paxtonsurfaces.com

MINNESOTA

Innovative Surfaces Inc.

515 Spiral Blvd. Hastings, MN 55033

651-437-1004

The Pinske Edge

119 Main St. Plato, MN 55370

320-238-2196

www.pinske-edge.com

MISSISSIPPI

Alexander Counterwrights

3803 Old Mobile Ave. Pascagoula, MS 39581 228-938-6484

www.alexandercounter wrights.com

MISSOURI

Premier Surfaces

4525 N.W. 41st St. Ste. 400 Kansas City, MO 64150 816-767-2075

www.premiersurfaces.com

MONTANA

BMC

3200 Hwy. 12 E. Helena, MT 59602

406-444-8721

www.buildwithBMC.com

NEBRASKA

Counter Culture

5012 Rentworth Dr. Lincoln, NE 68516

500-531-5078

www.thetopculture.com

Lincoln Laminating Inc. 5633 S. 49th St. Lincoln, NE 68516

402-434-6009

www.lincolnlaminating.com

Lycos, Inc.

2445 Deer Park Blvd. Omaha, NE 68105 402-201-2283 www.lycosfinish.com

Stone Concepts, Inc. 10802 Sapp Brothers Dr. Omaha, NE 68138 865-523-0967

www.stoneconceptsomaha.com

NEVADA

Carpenters Int’l. Training Fund 6801 Placid St. Las Vegas, NV 89119 702-938-1111

NEW HAMPSHIRE

Rumford Stone Inc. 278 River Rd. Bow, NH 03304

603-224-9876 www.rumfordstone.com

NEW JERSEY

Marvic Corp. 2450 Lorio St. Union, NJ 07083 908-686-4340 www.countertopsofnj.com

Spaulding Fabricators Inc. 1136 Industrial Pkwy. Brick, NJ 08724 732-840-4433 www.spauldingfabricators.com

NEW MEXICO

American Countertops PO Box 10482 Albuquerque, NM 87184 505-897-3141

www.americancountertopsonline.com

Jaynes Structures 2906 Broadway N.E. Albuquerque, NM 87107 505-344-8589 www.jaynescorp.com

OGB Architectural Millwork 3711 Paseo del Norte Albuquerque, NM 87113 505-998-0000 www.ogb-am.com

NEW YORK

Granite and Marble Works Inc. 8 Commercial Park Dr. Wilton, NY 12831 518-857-9720

www.graniteandmarbleworks.com

JG Associates PO Box 14 Pt. Lookout, NY 11569 516-897-9200

Marker Systems Inc. 940 River Rd. North Tonawanda, NY 14120 716-695-1102

Modern Home Distributing PO Box 395 Nunda, NY 14517 585-468-2523

Penn Fabricators Inc. 30 Platinum Ct. Medford, NY 11763 631-205-0282

www.pennforcorian.com

Whispering Pines

Woodcraft LLC 4150 State Route 14 A Penn Yan, NY 14527 607-243-8618

NORTH CAROLINA

Atlantic Countertops

4250 Old Wake Forrest Rd. Raleigh, NC 27613 919-981-0163 www.atlanticcountertops.com

A Top Above The Rest 121 Wilkie St. Forest City, NC 28043 828-382-0174

BloomDay Granite & Marble 3810 Indiana Ave. Winston-Salem, NC 27105 336-414-0842

www.bloomdaygranite.com

Companies in blue are Certified Professionals. *** Denotes ISFA Booster Club Members. For more information on the ISFA Certified Professional Program, visit ISFAnow.org/certified-pro.html.

Carolina Custom Surfaces***

100 Landmark Dr. Greensboro, NC 27409 336-215-5518

www.carolinacustom surfaces.com

Carolina Stoneworx LLC

8313 Poole Rd. Knightdale, NC 27545 919-266-1011

www.carolinastoneworx.com

Coastal Countertops & Tile

1117 N. 20th St.

Morehead City, NC 28557 252-247-0015

www.coastalcountertopsnc.com

Majestic Kitchen & Bath 104 Jeffrey Way Youngsville, NC 27596 919-376-5941 www.gomajestic.com

Metro Woodcrafters of NC, Inc. PO Box 669488 Charlotte, NC 28266-9488 704-394-9622

www.metrowoodcrafter.com

Onslow Stoneworks 1661 Hwy. 58 PO Box 1239 Swansboro, NC 28584 252-393-2457 www.onslowstoneworks.com

ROCKin’teriors

230 Hampton Woods Ln. Ste. 100 Raleigh, NC 27607 919-577-0207 www.rockinteriors.com

Stoneworks 18623 Northline Dr. Cornelius, NC 28031 704-936-8340 www.stoneworksltd.com

OHIO

Countertops by Nate 5372 Bedford St. Unit C Bedford Heights, OH 44146 216-314-8654

Cutting Edge Countertops Inc. 1300 Flagship Dr. Perrysburg, OH 43551 419-873-9500

www.cectops.com

L. E. Smith Co.***

1030 E. Wilson St. Bryan, OH 43506 888-537-6484 www.lesmith.com

Laminate Shop, Inc. PO Box 1218 Marietta, OH 45750

740-749-3536

The Countertop Shop LTD***

9300 Airport Rd. Monclova, OH 43542

419-868-9101 www.countertopshop.net

Top Advantage Surfaces Inc.

12989 Market Ave. N. Hartville, OH 44632

330-877-2138 www.topadvantage.com

Top Designs Inc. 1700 Wall Rd. Wadsworth, OH 44281 330-334-5677 www.topdesignsinc.com

Top Shelf Laminated Products

400 Dietz Rd. Warren, OH 44483 330-393-1289

Tower Industries 2101 Ninth St. S.W. Massillon, OH 44647 330-837-2216 www.towersurfaces.com

OREGON

Crowley’s Granite & Quartz

10100 S.W. Herman Rd. Tualatin, OR 97062

503-850-2496

Nelson Tile and Stone 1875 N.E. Division St. Bend, OR 977701

503-943-9046 www.nelsontileandstone.com

Oregon State University

601 S.W. 35th St. Corvallis, OR 97333 www.oregonstate.edu

Precision Countertops Inc.*** PO Box 387 Wilsonville, OR 97070 503-692-6660 www.precisioncountertops.com

PENNSYLVANIA

ASST 350 South St. McSherrystown, PA 17344 717-630-1251 www.asst.com

Advanced Surfaces Inc.

130 Plastics Rd. Corry, PA 16407

814-663-0369

Eastern Surfaces

601 S. 10th St. Allentown, PA 18103 610-266-3121 www.easternsurfaces.com

Eurofins Lancaster Laboratories 2425 New Holland Pike Lancaster, PA 17601

717-656-2300

Indoor City

Granite and Marble

1284 Loop Rd. Lancaster, PA 17601 717-368-5604

www.indoorcity.com

Kramer’s Fabrications Inc. PO Box 41 Bernville, PA 19506 610-488-6213

www.kramershowerbases.com

Pence Countertops Inc. 124 Ellis Woods Rd. Pottstown, PA 19465 610-326-6609

www.pencecountertops.com

Pittsburgh Troy Granite 1060 484 Lowries Run Rd. Pittsburgh, PA 15237 412-446-1060 www.troygranite.com

SOUTH CAROLINA

Custom Architectural Solutions LLC (CAS) 218 Willowgreen Way Greer, SC 29651

864-501-9555

www.casgroups.com

SOUTH DAKOTA

DFC-Dakota Fixture & Cabinet Co. 45753 237th St. Madison, SD 57042 605-256-3707

www.soliddfc.com

TENNESSEE

Alexander Brothers Tile & Marble Inc.

1446 S. Cooper St. Ste. 101 Memphis, TN 38114 901-278-9626

www.alexandermarble andgranite.com

Countertops of Memphis

301 W. Olive Ave. Memphis TN 38106 901-602-7115

www.countertopsofmemphis.com

Creative Countertop Solutions Inc. 919 4th Ave. S. Nashville, TN 37210

615-915-0718

www.creativecounter solutions.com

Kitchen Tops Inc. 1300 Ault Rd. Knoxville, TN 37914

865-523-0967 www.kitchentops.net

TEXAS

Alpha Granite

915 W. Howard Ln. Austin, TX 78753

505-814-5354

www.alphagraniteaustin.com

Cirrus Asset Management 5347 Spring Valley Rd. Dallas, TX 75254 661-857-0722

www.cirrusami.com

Classic Counter Tops

2325 Executive Dr. Garland, TX 75041 972-840-1234

Counterscapes, Inc.

2228 Deerbrook Dr. Tyler, TX 75703

903-581-5676

www.counterscapes.com

Countertop Solutions LLC PO Box 82087 Houston, TX 77282

713-204-0080

Dirk Foster 921 Morton St. Mineral Wells, TX 76067 206-898-8163

Durcon

206 Allison Dr. Taylor, TX 76574 512-595-8054

www.durcon.com

Eframe Asrat

6807 Miller Shadow Sugarland, TX 77479 713-530-3673

Gecko Solid Surface Solutions***

4630 Sinclair Rd. San Antonio, TX 78222 210-227-3100

www.geckosss.com

Gunckel Architectural Stoneworks, LLC

5085 Elm Creek Rd. Seguin, TX 78155 830-303-0688 www.gastonework.com

Legacy Granite and Marble

6214 Keyko St. Houston, TX 77041 832-834-7459

New Stone Concepts 11311 Conroy Ln. Manchaca, TX 78652 512-851-3185

www.newstoneconcepts.com

Off Grid Builds PO Box 22 Barksdale, TX 78828

830-834-9878

offgridbuilds.lilserengeti.com

Fabricator Directory

Companies in blue are Certified Professionals. *** Denotes ISFA Booster Club Members. For more information on the ISFA Certified Professional Program, visit ISFAnow.org/certified-pro.html.

True Blue Granite

3626 Binz Engleman Rd. San Antonio, TX 78219 210-281-5520 www.tbgranite.com

W.R. Watson Inc.

12902 Mula Ln. Stafford, TX 77477 281-495-3664 www.wrwatson.com

UTAH

Accent Countertops

4103 S. 500 W. Murray, UT 84123 801-867-9133 www.accentcountertops.com

Plastic Specialties Inc.

1640 S. Redwood Rd. Salt Lake City, UT 84104 801-746-1212 www.psitops.com

Valley View Granite 905 N. 2000 W. Tremont, UT 84337 435-452-1570 www.valleyviewgranite.com

VERMONT

Vermont Solid Surface PO Box 602

852 Portland St. St. Johnsbury, VT 05819 802-535-4986 www.vermontsolidsurface.com

VIRGINIA

Ellis Page Co., LLC

10481 Colonel Ct. Manassas, VA 20110 703-346-9404 www.ellispageco.com

Metro Stone Works LLC 9115 Digital Dr. Unit 12 Manassas Park, VA 20111 703-396-866 www.metrostoneworks.com

Mid Atlantic Surfaces 2559 Turkey Creek Rd. Oilville, VA 23129 804-798-7462 www.midatlanticsurfaces.com

Surface Link Corp.

4200 Lafayette Center Dr. Ste. A Chantilly, VA 20151 301-482-1717 www.surfacelinkcorp.com

WASHINGTON

FloForm Countertops

22445 76th Ave. S. Kent, WA 98032

253-639-4567 www.floform.com

King County Library System

960 Newport Way N.W. Issaqua, WA 98027

425-369-3300 www.kcls.org

WISCONSIN

Bisley Fabrication Inc.***

700 Industrial St. Gresham, WI 54128

800-424-7539

www.bisleyfabrication.com

Counter-Form LLC

2001 E. 29th St. Marshfield, WI 54449 715-384-2131 www.counter-form.com

The Kopfmann Co. Inc. 3142 W. Mill Rd. Milwaukee, WI 53209 414-352-7870 www.kopfmanntops.com

McDermott Top Shop LLC 420 Generac Way Jefferson, WI 53549 262-593-2456 www.mcdermotttopshop.com

CANADA

Elite Food Equipment 4 Fielding Ct. Ajax, ON L1T 4W5

Canada

FloForm Countertops 125 Hamelin St. Winnipeg, MB R3T 3Z1 Canada 204-474-2334 www.floform.com

FloForm Countertops

10-710 Cynthia St. Saskatoon, SK S7l 6A2 Canada 306-665-7733 www.floform.com

FloForm Countertops

7630 Yellowhead Trail Edmonton, AB T5B 1G3 Canada 780-474-7999 www.floform.com

PF Custom Countertops Ltd. 14017 174 St. N.W. Edmonton, AB T5S 1H1 Canada 780-484-0831 www.pfcustom countertops.com

Shape Industries 10 McPhillips St. Winnipeg, MB R3E 2J7 Canada 204-947-0409 www.shapeinc.com

Summum Granit Inc. 460 Principale St. Saint-Sebastien, QC G0Y 1M0 Canada 819-625-2333 www.summumgranit.com

CHINA

G. M. Jurohue

Fabrication Co. Ltd.

China +86 1861 173 7199

FRANCE

CREA Diffusion

ZA Le Cheval Blanc Solgne F-57420

France

38-764-6923 www.crea-diffusion.com

INDIA

Western Fabrications

1805, 18th Floor, Gundecha Premier, Thakur Village Borivali East Mumbai Maharashtra 400066 India 91-9136229909 www.infinihybrid.com

ITALY

Legnopan SPA (Starkryl Solid Surface)

Via Dell’Industria 13-15

Piovene Rocchette, VI, 36013 Italy 39-0445-551500 www.legnopan.com

MEXICO

INDEKO***

Boulevard de los Charros 1500 Col. Belenes Ind. Nte. Zapopan, Jalisco Mexico 45150 52-3310287863 www.indeko.com.mx

QATAR

Closet World LLC

Salwa Rd. next to Ansar City PO Box 91692

Qatar +974 44516311 www.closetworld-qatar.net

RUSSIA

AKRILIKA HOLDING

Svobody St. 29 Moscow Russia 125362

+7(495)782-84-75 http://akrilika.com/en

UNITED ARAB EMIRATES

Alubond Solid Surfaces PO Box 42642

Hamriyah Free Zone

Sharjah U.A.E

+971 6 526 2202 www.alubondsolidsurface.com

Bond Interiors

PO Box 15758

Dubai

U.A.E. 04 2711727, 06 5343222 www.bondinteriors.com

UNITED KINGDOM

Interfab LTD

Unit 9 Willersey Business Park Willersey, Nr. Broadway Worcestershire WR12 7RR

United Kingdom 441-386-858100 www.interfab.co.uk

Sheridan Fabrications Limited

New Sheridan House, Don Pedro Ave.

Normanton, West Yorkshire WF6 1TD

United Kingdom 448-456-182800 www.sheridan-uk.com

All ISFA Fabricator Members are listed in the Fabricator Directory of every issue of Countertops & Architectural Surfaces. Visit www.ISFAnow.org for more information or to sign up for membership.

Product News

Alpha Professional Tools Introduces Wet Blade Cutting Kit

Alpha Professional Tools® introduced a new addition to its Wet Blade Cutting Kit lineup. The WBC9KIT is designed for the easy conversion of large grinders into a wet cutting tool with a water feed system. The Alpha WBC9KIT fits on most 7- and 9-in. high-speed angle grinders. It saves money by converting an existing dry angle grinder into a wet tool, without the expense of a second tool. It keeps the dust down while cutting, grinding and profiling any surfacing materials with water. According to the company, this is a simple way to be in compliance with the OSHA silica rules with a minimal investment. The kit comes with multiple connectors for most of the popular grinders on the market today, as well as a safety guard, Loc-Line Assembly, plastic tie, 15-ft. (4.5m) water hose assembly, 3-ft. (1m) memory wrap, quick connect adapter, GFCI plug and hook & loop ties. Assembly is required.

For more info, go to isfanow.org/info and list RS #30

Dekton by Cosentino Launches New Collecction

Dekton by Cosentino launched a new collection in collaboration with architect and designer Daniel Germani. The Chromica Collection is comprised of two deeply saturated hues with a sleek matte finish that exudes drama and sophistication. The intense character of the Baltic blue and Feroe green colorways draws inspiration directly from nature’s wildest and most remote places, reflecting Mother Nature’s force and determination. According to the company, the new Dekton Chromica collection offers superior resistance to UV rays, scratches,

stains and sudden changes in temperature. Its durability and low maintenance give it a long useful life regardless of its application. Dekton is available in large-format slabs and in various thicknesses, allowing for a large range of creative possibilities for architects and designers for commercial and residential projects alike.

For more info, go to isfanow.org/info and list RS #31

Meganite Creates AcryMed Antimicrobial Solid Surface

AcryMed by Meganite is an advanced antimicrobial acrylic solid surface material designed for use in healthcare environments. It has antimicrobial protection integrated into the solid surface sheet during production, protecting the product itself against stain and odor causing bacteria.

AcryMed is certified in accordance with ISO 22196 and JIS Z 2801. It offers integrated hygienic surface protection with a significant impact that works effectively against bacteria. The material is easy to fabricate, easily repaired and maintained, stain-resistant, thermoformable and may qualify for LEED points. Its versatility, durability and design aesthetic make the solid surface highly suitable for a number of applications in healthcare environments. AcryMed can withstand high traffic in public areas and improve hygiene of surfaces, which makes it great for food service and public facilities applications as well.

For more info, go to isfanow.org/info and list RS #32

Prodim Introduces New Factory Draw Advanced Software for Templating

Prodim Factory Draw Advanced is a new software module launched by Prodim at Marmomac. The software module features easy-to-use design functionalities for creating solids and the modeling of multiple planes in

2-D/3-D. Templators and fabricators can design their projects while making use of simplified views of reality in 2-D and 3-D. This enables operators to create perfect alignments and visually check their design and calculations, according to the company. The software will help prevent mistakes by alerting the operator when problems occur, like the collision of solids. Prodim Factory Draw Advanced is a new means to create digital templates for production.

For more info, go to isfanow.org/info and list RS #33

Regent Stone Offers New Nitro One Shot Adhesive

Regent Stone Products, a division of GranQuartz, recently introduced its newest offering in adhesives: Nitro One Shot. It is semi-dripless (not too thick, not too thin) and allows for production of tighter joints with less waste. Features of the new adhesive include: more UV stability; stronger adhesion to stone, quartz, porcelain, marble and solid surfaces; rodding and clip adhesive use with the same tip and gun; increased shelf life; short lead times on colors; the ability to drop-ship single tubes; next day air eligibility; a convenient SKU to SKU trifold color match chart; and more color matches with fewer cartridges. Additionally, Dekton approval is in process. There are 200 colors available with 38 of the fastest moving, most requested SKUs stocked. Nitro One Shot adhesives are GreenGuard Certified, and qualify for LEED projects. According to the company, the adhesive provides a solution to color-matched seaming for simple, accurate fabrication. A fully cross-referenced color-matching guide is available at www.NitroOneShot.com.

For more info, go to isfanow.org/info and list RS #34

Product News

Wilsonart Releases Latest Virtual Design Library

Laminate Colors

Inspired by the broad spectrum of colors created when white light diverges through a prism, Wilsonart’s latest Virtual Design Library release, “Color Me Intrigued,” celebrates life’s subtle and wide-ranging differences. New introductions include: Fruit Punch, Waterspout, Blue Yonder, Grape Jelly, Green Tourmaline and Lolite. These join existing patterns Quince, Kale Leaf, Blue Curacao and Radiant Brass as bold, exotic hues that derive depth from the graphic Crossweave pattern. Emerald Jewel, Amethyst Jewel and

Sapphire Jewel also offer mysteriously faceted smoky tones with geometric complexity. And, Washington Slab, Seasoned Maple and Sunken Oak join existing pattern Cocoa Marquetry, to add sophistication and variety to Wilsonart’s wide collection of wood grains.

For more info, go to isfanow.org/info and list RS #35

Federal Brace Debuts Versa Bracket Countertop/Work Surface Supports

Federal Brace debuted the newest addition for the mounting of commercial work surfaces, countertops and reception areas. The Versa Bracket has a wide variety of commercial

counter support. This bracket can be utilized for retrofit over pre-existing fascia by mounting through the down flange into the front of studs. For a nearly invisible installation on open stud wall applications, the Versa Bracket can be mounted to the side of studs and allows for the install of fascia so that only the support is exposed under the work counter. The Versa provides solid support and is designed to provide long-lasting service in residential, office, hotel, hospital, school or other applications.

For more info, go to isfanow.org/info and list RS #36

NEW IceStone Now Includes Permanent Sealing Technology

NEW IceStone incorporates a permanently treated sealing technology that enhances the traditional recycled glass IceStone surfacing material, making it a high-level performing surface. NEW IceStone has been tested on the toughest staining agents, including: mustard,

coffee, vinegar, black markers and lemons, and it has withstood all of them. It is now UV-protected, has superior stain resistance, is highly heat resistant, and can be installed outdoors. In addition, it will no longer require yearly maintenance and will save fabricators time and money by not having to reseal. Once it’s been sealed, it will never need to be sealed again. NEW IceStone also has increased recycled content, reducing its carbon footprint by 21 lbs. of carbon dioxide. IceStone is Cradle to Cradle certified, provides LEED credits and is NSF-certified. For more info, go to isfanow.org/info and list RS #37

Infinity Drain Offers Custom Stainless Steel Shower Bases

Infinity Drain, a manufacturer of architectural and decorative drains, is now offering its new Custom Stainless Steel Shower Base, designed to be a game-changing option for commercial bathroom installation. The Custom Stainless Steel Shower Base is guaranteed for life against waterproofing failure. If the product should develop a leak, Infinity Drain will bear the cost of labor, removal and replacement, as well as will restore the installation with the same “like and kind” materials originally used. The new shower base also reduces the amount of time required to install a bathroom shower and decreases the need for trade coordination. Because it is ready to tile, pre-sloped and does not require additional

waterproofing on the walls, it eliminates many time-consuming steps that traditional methods may require. In addition to being customizable, additional features of the shower base include a curb or curbless option and the ability to use any grate style or tile insert. For

Kuartz Surfaces Introduces New Quartz Line, Vanity Tops

Kuartz Surfaces has established a North American manufacturing line for its quartz surfacing slabs and fabricated vanity tops. Manufactured in Monterrey, Mexico, the quartz slabs come in eight colors: Calacatta Vienna, Calacatta Black, Pure White, Iced White, Galaxy Gray, Galaxy White,

Product News

Snow White and Carrara. The vanities come with poured, composite bowls. More information is available at www.kuartzsurfaces.com.

For more info, go to isfanow.org/info and list RS #39

Formica Introduces New Brushed-Metal Laminate Designs

Aluminum and Stainless are two new realistic brushed-metal designs from Formica. They are paired with the reflective Brush finish and are now part of the Fluidity palette of SurfaceSet® 2020. As physical and digital lines blur, the company believes these colors allow technology to enhance experiences derived from the natural

world. The hues in the Fluidity palette are designed to integrate nature and technology into the human experience.

For more info, go to isfanow.org/info and list RS #40

Hot Sauce Software Launched by Ignite Consulting Group

Ignite Consulting Group (ICG), designer and developer of Hot Sauce, the comprehensive, easy-to-use software system that can boost profit immediately, has partnered with Stone Services Group (SSG) to officially launch what it considers to be a revolutionary product. The idea is to make upselling in countertop/surfacing businesses easier. The system is entirely turnkey with pre-set software built for customer interaction and purchase. It also includes more than 50 unique upsell items collected over the years to immediately add profit. More than 75 percent of the items in the collection have no cost of goods and generate pure earnings.

For more info, go to isfanow.org/info and list RS #41

Antolini Offers New Elegant Brown Natural Stone

Bright red brush strokes alternate between gray, green, and black in a coil of colors in Elegant Brown from Antolini. Because of the scenographic effect created by the alternation of chromatic elements, this extraordinary quartzite can be used as a decorative piece of art or to bring a defined elegance to the home. This exclusive stone is suitable for both indoor and outdoor applications because of its sturdy and compact nature.

For more info, go to isfanow.org/info and list RS #42

From the President

From the Desk of Augie Chavez, ISFA President

Approaching the Future Together

And just like that another year has come to a close. We are out of the “teens” of this century and on to the ’20s.

When I was in my 20s is when I entered this industry, taking on a part-time job while attending college. I had no idea that it would become my career. Thirty some years later I still enjoy making counters and being involved in projects.

Being president of ISFA this past year has been a wonderful experience. I have met many great people along the way and have visited with numerous fabricators that are doing amazing work. I am humbled and honored to be re-elected by the ISFA Board of Directors as president again for 2020.

Through the efforts of our dedicated board of directors, executive director and staff, ISFA has really turned a page and is definitely on the rise. Over the course of the year, once again our membership has grown. Additionally, we’ve held more educational events than last year, trained plenty of new fabricators and have continued to be a solid source of relevant information to the industry, which are all integral pieces of our mission as an organization.

Looking ahead, we have already begun to fill up the 2020 calendar with events and programs to provide many opportunities to make it an even better year than 2019.

We have new members on the ISFA Board of Directors and look forward to the fresh outlook

they will bring to the table. That said, I want to thank each and every member of this year’s board for their time, effort and input in making this a truly successful year.

For those board members that will be leaving us after having served the association so diligently, I want them to know that we are all truly grateful for their shared knowledge and experience, and they will certainly be missed.

Although our departing board members deserve our thanks, we must remember that it is the constant influx of different points of view, ideas, backgrounds, skills and understanding of the industry that light the path toward continued progress. So, if any member would like to take a greater part in the future of ISFA and be considered for a post on the board, please feel free to contact any of the current directors. Or, better yet, it would be great to discuss it faceto-face at one of our events.

As has been said many times by many people, the more you put into your association, the more you will get from it. Attending our events around the country, or even the international events we have been regularly holding, is a great way to truly understand the benefits as well as help to improve the industry to the benefit of us all.

And while things are going well right now, some experts have been forecasting a potentially dark economic cloud on the horizon. This is all the more reason to get involved and take advantage of the group knowledge and

experience. Now is the time to get things in order. ISFA is a great resource to help businesses prepare for the possible hard times to come.

The industry roundtable meetings we hold address topics that are relevant to all, big or small, and are a place to compare notes and best practices. Training classes are also available to bring employees up to speed on fabricating techniques. Our Gen2 roundtable meetings help in making the transition for second (or third) generation companies. Additionally, next year we will also be having more tailored roundtables for specific topics, and we are bringing back our Million Dollar Mentor program to help newer businesses pair up with veterans to bolster their capabilities and increase access to information. We can take solace in knowing that together we can weather any potential storm.

I wish continued success to all of our members in the upcoming years, and the industry as a whole. I hope to see you at an upcoming event, or receive your thoughts in my inbox.

Augie Chavez, ISFA President augie@geckosss.com