ISFA's Countertops & Architectural Surfaces Vol. 12, Issue 1- Q1 2019

VOLUME 12 / ISSUE 1 • QUARTER 1, 2019 • SINGLE ISSUE $14.95

Taking Advantage of Technology Page 25 Industry Outlook Page 26 ISFA FABRICATOR PROFILE:

The Countertop Factory Midwest Page 31

New Colors & Materials Spotlight Keeping up with the latest surfaces Page 20

IN TERN ATIO N AL SU RFACE FAB RIC AT O RS ASSO CIATIO N

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CREDITS Letters to the Editor

Photography

Countertops & Architectural Surfaces welcomes Letters to the Editor.

If you have questions about the magazine, or would like to make a comment, or voice an opinion about the magazine, ISFA or the industry in general, please feel free to write to us.

Photos in this publication may not depict proper safety procedures for creative purposes. ISFA and Countertops & Architectural Surfaces support the use of proper safety procedures in all cases and urge readers to take steps to institute such procedures.

Please send letters to editor@isfanow.org or to Letters, ISFA, PO Box 627, Ingomar, PA 15127, attention: Editor. Include a telephone number and address (preferably an email address). Letters may be edited for clarity or space. Because of the high volume of mail we receive, we cannot respond to all letters. Send queries about Countertops & Architectural Surfaces to editor@isfanow.org or mail to ISFA, PO Box 627, Ingomar, PA 15127, attention: Editor.

Photography/graphics provided by: Meganite, The Freedonia Group, Mark Mitchell, Nvoicepay, The Countertop Factory Midwest and Moraware.

Contacting ISFA Phone: (412) 487-3207 editor@isfanow.org www.isfanow.org

About This Magazine Countertops & Architectural Surfaces (ISSN 2372-983X) is published quarterly by the International Surface Fabricators Association (ISFA), with a fifth “Buyers Guide” issue publishing in October. Individual copies of Countertops & Architectural Surfaces are available at the nonmember “newsstand” price of $14.95. Countertops & Architectural Surfaces is also available by individual subscription at the following rates: ISFA nonmembers, one year (five issues) $30.00; ISFA members, one year free with every membership renewal.

Special rates and charges apply for orders outside of the United States.

Call for details. To subscribe, call (412) 487-3207. Printed in the United States of America. Copyright © International Surface Fabricators Association 2019. All rights reserved. No part of this publication may be reprinted or otherwise reproduced without the publisher’s written permission. Countertops & Architectural Surfaces and The International Surface Fabricators Association assumes no responsibility for unsolicited manuscripts or photographs.

Materials will be returned only if accompanied by a stamped, selfaddressed envelope. For change of address, please include old label with new information, including both old and new zip codes. Allow 3-6 weeks for address change to take effect. Periodicals postage rate is paid at the Ingomar, Pa., post office as well as others. Opinions expressed by writers in this magazine are not necessarily the opinions of Countertops & Architectural Surfaces or the International Surface Fabricators Association, but rather those of the individual writers.

Postmaster: Send address changes to LSC Communications, Care of Countertops & Architectural Surfaces magazine, 121 Matthews Drive, Senatobia, MS 38668.

4 • Vol. 12 / Issue 1 • International Surface Fabricators Association

Magazine Credits Publisher & Editor: Kevin Cole Proofreader: Nancy Mueller-Truax Design: V2 Marketing Communications

ISFA Officers of the Board Augie Chavez, President Kate Dillenburg, Immediate Past President and Secretary Paul “Max” Le Pera, Vice President Mike Langenderfer, Treasurer

ISFA Directors Adam Albee, Director Matt Kraft, Director Steve Mast, Director Austin Maxwell, Director Kelly Montana, Director Steve Stoddard, Director Eric Tryon, Director Jim Callaghan, Associate Member Representative Joe Connolly, Associate Member Representative

ISFA Staff Amy Miller, Executive Director Kevin Cole, Communications Director and Magazine/Website Publisher & Editor Carol Wilhite, Operations Manager Paul Wisnefski, Account Representative Amy Kyriazis, Program Manager Chris Pappenfort, Trainer Fred Hueston, Trainer

Cover Photo This photo depicting Meganite’s new X Series solid surface (Dark Jet Black) is just one of the many new colors and materials on the market.

This new color is designed to make any scratches to the material less visible when compared to other dark colors and is just one of many new offerings being presented by various manufacturers. Read more about the latest new colors and materials on Page 20.

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CONTENTS Features 20 New Colors & Materials Spotlight Keeping up to date on the latest in surfacing 25 How New Technology Can Improve Financial Outcomes Utilizing advancements for your business 26 Industry Outlook A forecast for the countertop industry for 2019 and beyond

20

31 Fabricator Profile: The Countertop Factory Midwest A look at how one large fabricator takes advantage of numerous opportunities to its benefit

Departments

8 From the Editor 10 Calendar of Events 12 Education Connection 14 Industry News

25

35 From the Executive Director 35 ISFA News 41 ISFA Fabricator Directory 46 Product News 49 Classifieds/Ad Index 50 From the President

26 6 • Vol. 12 / Issue 1 • International Surface Fabricators Association

31

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From the Editor From the desk of Kevin Cole, Editor & Publisher, and ISFA Communications Director

Don’t Put Off Tomorrow What You Can Do Today I’m certain you have all heard it before, probably

are facing for their attention in that moment.

about our personal relationships in terms of what

are going well and there are uncountable

we often email in advance to set up a time in

we may find that we’ve strayed off of the path

dozens or hundreds of times, but when things

necessities that require your attention, there is a

tendency to focus on those “now” things and let the “tomorrow” things ride.

As such, even when making phone calls today, which our schedules mutually allow for needed

discussion. And, it’s not uncommon to even set a time limit for the calls in advance.

It’s human nature to put our energies into the

Ultimately, where I am going with this line of

in this day and age, I don’t think it has ever been

prepared significantly ahead of time, and when

areas where we see immediate gratification. And more prevalent.

Consider this: In years gone by, actually mailing a letter was an essential part of business.

thinking is that we all likely have our agendas

business is going well, those agendas may very well be set far in advance just to stay on top of the many things that are required of us.

Correspondence required writing a letter

As such, it is very easy to get bogged down in

envelope, addressing it and making sure it had

purely on what needs to be done today or

(perhaps even long-hand), putting it in an

the proper stamp, taking it to the post office,

waiting for it to be sorted and shipped and then standing by while it travels to your intended recipient. And then, when it did reach the

mailbox of the proper recipient, they would have to go through their mail, prioritize it and, then

should it require a written response, go through the exact same process.

The idea seems ludicrous when today you can just fire off an email in a matter of minutes and

get a response quicker than it might take you to even get a letter to the post office.

Of course, we can always pick up the phone, and hope to reach the person with whom we

need to communicate, but with the pace of the modern world, even that can seem antiquated

and potentially overly time-consuming. In a way

the right-here, right-now mind-set and focus perhaps this week instead of preparing and

planning for what might be needed in the future or required in the long-term scheme of things.

And trust me, those things should not be

ignored, lest problems sneak up on us while we are busy fighting the fires of day-to-day work.

That is one of the reasons why each year we

is our familial relationships, health, life needs,

friendships, spiritual objectives or our long-term goals.

And every day that passes is a day that is lost to time.

So, that is why we must not only worry about

fighting the daily fires that come up in our lives, but also keep our eyes on the big picture. If we do not make this a critical part of our routine,

we may very well realize some day that we no

longer have time to accomplish those things in life that were most important to us and reach

those goals that we originally set out to attain.

There is a reason why we have all heard the old

adage “an ounce of prevention is worth a pound of cure.” Planning ahead and outlining our

goals allows us to more easily choose our daily actions. So, while you may think you are busy,

what that might mean for the upcoming year or

that you should be periodically looking forward

on Page 26.) Without this examination of the

you to the place you really want to go.

previous year or even decade held for us and

content and/or at full capacity, it is this very time

two, or even five. (See the Industry Outlook

and making sure the path you are on is leading

industry/business climate and allowing for

forethought and planning to avoid potential

pitfalls, we are all walking a tightrope hoping we

As always, I look forward to your feedback.

Sincerely,

don’t take a misstep that will cause our business serious harm, or God forbid, demise.

While we may not be able to pull as detailed

without knowing what plethora of demands they

the same basic idea holds true. If we only think

8 • Vol. 12 / Issue 1 • International Surface Fabricators Association

we had been planning for our lives, whether that

take a step back and take a look at what the

it can also seem imposing by arbitrarily drawing upon the time of the person you are calling

we are doing today or tomorrow, as time passes

statistics regarding our lives outside of work,

Kevin Cole, Publisher & Editor kevin@isfanow.org

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Special Section

CALENDAR OF EVENTS ISFA Spain Trip Hosted by Cosentino March 5 – 8 Madrid, Spain (412) 487-3207 info@isfanow.org www.isfanow.org Cabinets & Closets Conference & Expo March 6 – 8 Charlotte, N.C. (847) 226-7969 Wood Pro Expo March 6 – 8 Charlotte, N.C. (847) 226-7969 Xiamen Stone Fair 2019 March 6 – 9 Xiamen, Fujian, China +86 592-595-9691 Regent Stone Quartz/ Granite Countertop Fabrication Course Sponsored by ISFA March 12 – 13 Virginia Beach, Va. (866) 233-4877 Regent Stone Quartz/ Granite Countertop Fabrication Course Sponsored by ISFA March 14 – 15 Virginia Beach, Va. (866) 233-4877 CCI Ultimate Concrete Countertop Training March 18 – 22 Raleigh, N.C. (919) 275-2121 Natural Stone Institute Summit March 21 Ceres, Calif.

(440) 250-9222 Coverings 2019 April 9 – 12 Orlando, Fla. (571) 313-5801 www.coverings.com

ISFA Solid Surface Training Sponsored by Regent Stone Hosted by GECKO SSS April 16 – 18 San Antonio, Texas (412) 487-3207 info@isfanow.org www.isfanow.org AEC BuildTech April 30 – May 2 Rosemont, Ill. (844) 644-7449 Natural Stone Institute Summit May 2 West Valley City, Utah (440) 250-9222 ISFA Industry Roundtable & LG Tour Sponsored by LG Hausys Atlanta, Ga. (Adairsville) May 6 – 8 (412) 487-3207 www.isfanow.org info@isfanow.org NTCA Regional Training Program May 10 Louisville, Ky. (906) 361-8821 Regent Stone Quartz/ Granite Countertop Fabrication Course Sponsored by ISFA May 14 – 15 Virginia Beach, Va. (866) 233-4877 Regent Stone Quartz/ Granite Countertop Fabrication Course Sponsored by ISFA May 16 – 17 Virginia Beach, Va. (866) 233-4877 Interzum May 21 – 24 Cologne, Germany +49 1806 077 050 www.interzum.com

Natural Stone Institute Summit May 23 East Haven, Conn.

(440) 250-9222

2019 Healthcare Facilities Symposium & Expo Sept. 17 – 19 Boston, Mass.

(603) 471-0877

Natural Stone Institute Summit Nov. 7 Seattle, Wash.

(440) 250-9222

ISFA Gen 2 Event Sponsored by Moraware, GranQuartz and Cosentino June 4-6 Detroit, Mich.

(412) 487-3207 info@isfanow.org www.isfanow.org

Natural Stone Institute Summit Sept. 19 Royal Oak, Mich.

(440) 250-9222

CCI GFRC Training Nov. 7 – 8 Raleigh, N.C. (919) 275-2121

AIA National Convention and Design Expo June 6 – 8 Las Vegas, Nev. (800) 343 4146 Natural Stone Institute Summit June 13 Valley View, Ohio (440) 250-9222 CCI Ultimate Concrete Countertop Training June 17 – 20 Raleigh, N.C. (919) 275-2121 Stone + tec June 17 – 20 Nuremburg, Germany +49 9 11 86 06-49 96 Natural Stone Institute Summit July 11 Overland, Mo. (440) 250-9222 AWFS July 17 – 20 Las Vegas, Nev. (800) 946-2937 Natural Stone Institute Summit July 25 Norfolk, Va. (440) 250-9222 ISFA Industry Roundtable Sponsored by Crossville and Moraware Hosted by Precision Countertops Sept. 17 – 19 Portland, Ore. (412) 487-3207 info@isfanow.org www.isfanow.org

Regent Stone Quartz/ Granite Countertop Fabrication Course Sponsored by ISFA Sept. 24 – 25 Virginia Beach, Va. (866) 233-4877 Regent Stone Quartz/ Granite Countertop Fabrication Course Sponsored by ISFA Sept. 26 – 27 Virginia Beach, Va. (866) 233-4877 Marmomacc Sept. 25 – 28 Verona, Italy +045 829 8111 Canada Woodworking West Oct. 2 – 3 Abbotsford, BC Canada (614) 850-1533 Natural Stone Institute Summit Oct. 10 Tampa, Fla. (440) 250-9222 CCI Ultimate Concrete Countertop Training Oct. 14 – 18 Raleigh, N.C. (919) 275-2121 ISFA 2019 Annual Conference Sponsored by GranQuartz, Crossville, Integra Adhesives, BACA Systems, Cosentino and Infinity Surfaces Oct. 20 – 23 Scottsdale, Ariz.

(412) 487-3207 info@isfanow.org www.isfanow.org

Submit your event for consideration in Calendar of Events by emailing Editor Kevin Cole at kevin@isfanow.org.

10 • Vol. 12 / Issue 1 • International Surface Fabricators Association

Greenbuild Nov. 20 – 22 Atlanta, Ga. (972) 536-6367 Regent Stone Quartz Granite Countertop Fabrication Course Sponsored by ISFA Dec. 3 – 4 Virginia Beach, Va. (866) 233-4877 ISFA Industry Roundtable Sponsored by CMS North America Hosted by INDEKO Dec. 3 – 5 Guadalajara, Mexico (412) 487-3207 info@isfanow.org www.isfanow.org Regent Stone Quartz Granite Repair Course Sponsored by ISFA Dec. 5 – 6 Virginia Beach, Va. (866) 233-4877

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OR THE FABRICATOR • FOR THE FABRICATOR • FOR THE FABRICATOR • FOR THE ABRICATOR • FOR THE FABRICATOR • FOR THE FABRICATOR • FOR THE FABRICATOR FOR THE FABRICATOR • FOR THE FABRICATOR • FOR THE FABRICATOR • FOR THE ABRICATOR • FOR THE FABRICATOR • FOR THE FABRICATOR • FOR THE FABRICATOR FOR THE FABRICATOR • FOR THE FABRICATOR • FOR THE FABRICATOR • FOR THE ABRICATOR • FOR THE FABRICATOR • FOR THE FABRICATOR • FOR THE FABRICATOR

Education Connection

While Things Are Going Well Is the Time to Plan

PREPARE FOR PROBLEMS BEFORE THEY HIT

By Mark Mitchell I’m not going to predict that we’re about to

2. Customers — The health of your business

and I’m not even sure economists can tell us

your current customers would do during an

face another recession. I’m not an economist, exactly where we’re heading. One thing I do know, however, is that no matter how well

the economy is doing, it always slows down eventually.

Hopefully, our next slowdown won’t be as

challenging as the last one. Either way, it pays

to be prepared, and when things are going well is the time to make those preparations.

You might be wondering what being prepared

looks like for your company. As a consultant to

the building materials industry for more than 40 years, I have seen many downturns come and

go. I have also seen what some of the strongest

should not be your only concern. How well

economic downturn matters, too. When you

feel the market is about to slow down, you may want to reconsider how much business you

handle for customers who have trouble paying or who simply don’t run their businesses very well. Dealing less with those customers will

free up some time and resources. Use them to put a renewed effort into going after the best customers in your market.

3. Employees – Good labor is hard to find,

but that shouldn’t be an excuse for keeping poor performers on your team. You simply

can’t afford them. You don’t have to settle for mediocre staff even if you’re a small player

same is true of other routes to market. When new construction drops off, remodeling may be more stable, etc.

6. Change the Game – You and your competitors are probably playing a different game than your customers. You may be trying to improve your performance, but doing business the same way you’ve done it in the past. Your customers want to work with innovative companies, not those who are really good at playing the old game. In new construction, for instance, customers are now forced to significantly reduce waste and inefficiency. They’re looking for suppliers who can help them become more productive. This should be you!

Successfully making it through a slowdown

in your market. It’s not about paying more. Pay

7. Be the Guide – Your customers don’t want countertops. They want to be more successful.

They want to make better decisions. They are looking for trusted experts who can guide them.

You should become that trusted expert. Home builders, architects and homeowners are not experts in surfaces. You are. So act like it!

it than what you do during it. Entering an

comes into contact with the customer. Don’t let

Be Prepared

is one of the best ways to insure you’ll still be

4. Marketing — Review your website, social

and most successful companies have done to

deal with them, and there are some things you

can do to get ready for that next one, whenever

and don’t have the same resources as some

of your competitors. Take steps to improve the

it may come.

reputation of your company and strengthen your

Seven Things You Should Assess Now

talent if you’re known as the best place to work

company culture. You’ll be able to get great

often has more to do with what you did before

extra attention to the attitudes of everyone who

economic downturn in a position of strength

difficult staff cost you business.

standing once the market picks up again.

media, ads and other marketing. How can they

Here are seven aspects of your company you

be strengthened? Do you know why you’re

prepared for whatever comes:

Measure the ROI of your marketing and focus

should be looking at now to make sure you’ll be 1. Balance Sheet — It’s easy for companies

doing what you’re doing with your marketing? on the things that actually work.

to get complacent about certain things when

5. Diversity – We talk about slowdowns like

of them. If you’re like most companies, when

economy. It’s true that they tend to depress

investing in growth and sales volume more than

sharply. If you’re strong in either the residential

can negatively affect your financial statements.

making inroads into the other to reduce your

statements with your advisers. If your sales

this move, start with small customers to learn

business is good. The balance sheet is one

they have an equal blanket effect on the entire

business is good you probably tend to focus on

all markets, but not all markets decline as

profit margins. Growth is good, of course, but it

or commercial market, you might consider

Take some time to review your financial

risk if one declines more. If you want to make

declined, would your business survive?

12 • Vol. 12 / Issue 1 • International Surface Fabricators Association

the differences between the two markets. The

When the next recession comes, some of you will go out of business. Some of your customers will go out of business. The business will change and, in the end, the survivors will be stronger. So, take action now to help insure you are prepared.

About the Author Mark Mitchell of Whizard Strategy is a sales and marketing consultant to building materials companies. He is also the author of two books, including Building Materials Channel Marketing. Mark publishes a weekly newsletter, a blog, a podcast, webinars videos and workshops. He is also a speaker at many company and industry events. Learn more about him and his expertise at www.seethewhizard.com.

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In the Industry Fletcher Building Announces Sale of Formica to Netherlandsbased Broadview Holding Fletcher Building Limited has entered into

an agreement to sell the Formica Group to

Broadview Holding BV for a sale price of $840 million. Fletcher Building CEO Ross Taylor

said, “The divestment of Formica completes our strategy to exit non-core businesses

having already completed the sale of Roof

Tile Group in November 2018. Our five-year

strategy is to refocus Fletcher Building’s capital and capability behind our New Zealand and

Australian businesses, with building products and distribution at our core. We are pleased to have

signed the sale agreement in line with our target timing, and to have achieved a strong valuation for the business. We believe Broadview is a

natural owner of Formica, being a leading player in the laminates industry. We are confident that

the regulatory process required to complete the sale will go smoothly, and on that basis expect the sale to be completed by the end of FY19.”

The sale of Formica, the company that invented the laminate category, to Netherlands-based

Broadview Holding BV is subject to standard

conditions of this nature, including regulatory

approvals. The regulatory approvals required for

the transaction relate to the competition regimes

NEOLITH Announces Winners of Design Project Competition NEOLITH® recently named thee winners of its

MY NEOLITH PROJECT Design Competition, aimed at architecture, interior design and

construction professionals who have recently completed a NEOLITH contemporary

residential project that feature current trends in decoration: mixed materials, neutral

elements and soft lines. The winners are

a trip for two to Design Week in Milan, Italy.

The projects were chosen by judges Octavi Mestre, of Octavi Mestre Arquitectura; Pilar Marcos, director of the magazine Diseño Interior; Loredana Mascheroni, of Italy’s Domus Magazine; Ana Martínez, the corporate communication and marketing manager at

John Bornas from Workroom (Global Edition),

ASCER; Judit Bustos, of the ARQUIN-FAD

and Ferrater OAB Office of Architecture in

Board; and the NEOLITH Architectural Projects

Barcelona (National Edition), and each won

Department.

Debate on Chinese Quartz Duties/Tariffs Continues

Since the government action, the debate on

Conversely, the American Quartz Worker

Back in late November, the U.S. government

and fabricators believing the tariffs to be a

interests of more than 200 quartz fabrication

in a number of the countries where Formica operates.

announced another round of preliminary fees on Chinese quartz imports, these ones being anti-

dumping duties, ranging from 242 to 314 percent.

The fees may also be retroactive up to 90 days

if they are “unliquidated.” They are in addition to

the preliminary countervailing duties set on Sept.

17, which will be 34.38 percent on most quartz

products entering the United States from China

and 178.45 percent on two particular companies.

Additionally, President Trump has placed tariffs on numerous Chinese goods as a separate action.

These tariffs, which are compounded with the

new Chinese quartz anti-dumping duties and the countervailing duties are also affecting some tile, stone and stoneworking equipment, in addition to quartz. The initial tariff was 10 percent, with a potential increase to 25 percent in coming months.

14 • Vol. 12 / Issue 1 • International Surface Fabricators Association

the issue has grown, with some manufacturers good thing and others strongly opposed. Two groups, one in opposition and one in favor,

have developed in response to the fees, which likely will not be finalized or imposed until Q2

of 2019. The Agglomerated Stone World-Wide Association (A.St.A), which is made up of a

group of 14 international surfacing producers

(Cambria, Caesarstone, Cosentino, LG Hausys, Cimstone, TechniStone, Compac, Vicostone,

Santamargherita, RMC, Quartzforms, Diresco, Stone Italiana and Topzstone) issued a

statement at the end of 2018 stating that

it, “reaffirms its firm support of free and fair

trade … particularly the preliminary measures

adopted by the US Department of Commerce

and the USITC as part of their investigations, to impose duties on Chinese producers to protect fair trade in the industry.”

Coalition, which purports to represent the businesses, distributors, installers and

importers (most publicly MSI, Arizona Tile

and Bedrosian Tile and Stone), accounting

for more than 5,000 American jobs, issued a

statement in opposition to the tariffs in January.

The statement said the group organized to fight the anti-dumping and countervailing

duty petition filed by Cambria and “is urging the ITC to consider the significant impact of

such duties on American workers and the U.S.

quartz market. Specifically, the Coalition warns that duties would create huge cost increases

for imported quartz and remove approximately 50 percent of available quartz supply from the market.” The statement also claims the tariffs would “limit consumer choice” and “threaten tens of thousands of quartz-related U.S. fabricating jobs.”

GranQuartz Acquires Regent Stone Products GranQuartz, a division of Pearlman Group and a portfolio company of

The Stephens Group, LLC, acquired Regent Stone Products. Terms of the transaction were not disclosed.

Since 1992, Regent Stone Products has distributed stone fabrication and restoration tools and supplies. Based in Virginia Beach, Va., Regent has built a strong, loyal following with fabricators in the Mid-Atlantic region.

The acquisition of Regent Stone Products advances Pearlman Group’s

goal of building a leading differentiated and scaled distribution platform focused on specialty contractors and fabricators.

Adam Albee Receives Associate of the Year Award Adam Albee, Co-President

of Counter Culture, received the Associate of the Year

Award from the Home Builders Association of Lincoln (HBAL).

The annual award is presented to an Associate Member who demonstrates excellence in

supporting the association’s objectives. In 2018 Albee

supported the association

serving as Chair of the Remodelers Council Golf Tournament for the seventh year as well as serving on the Young Building Professionals Social Committee for the second year. Additionally, Counter Culture

sponsored many HBAL events and provided in-kind donations to further support HBAL’s community outreach.

LOTTE Advanced Materials Acquires Turkish Quartz Producer Belenco With the acquisition of Belenco, a leading manufacturer of engineered stone in Turkey, LOTTE Advanced Materials increased production capacity for its Radianz quartz surfacing brand. This acquisition

significantly enhances LOTTE’s ability to manufacture and supply quartz surfaces on a global scale. Located in Turkey’s third-largest industrial complex, Manisa OIZ Industrial Park, the two production lines of the

Belenco facility are capable of producing more than 230,000 slabs of

engineered stone per year using state-of-the-art Breton manufacturing technology. LOTTE Advanced Materials has been a licensee of Breton

technology since 2018, utilizing the process in the development of its new Radianz Cirrus Collection.

Braxton-Bragg Celebrates 25 Years Braxton-Bragg is putting on a year-long celebration to commemorate

25 years of providing quality tooling and supplies to the stone and tile industries. Founded in 1994 by Doug Slocum and partner Ron Weiler, Braxton-Bragg has grown from a start-up to a national distributor

with international ties. “We are not just celebrating our business, but we are honoring staff, clients and suppliers who have contributed to our longevity and continued success,” said CEO Rick Stimac. “We

are commemorating those 25 years with charitable giving, employee recognition, product launches and special events.”

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In the Industry In addition to

a countertop and add it to the app; the storing of

The Installation and Design Experience also will

employees

later; a Store Locator function that allows users to

learning opportunities. For 2019, three vignettes

the company’s supporting 25 local

charities through

funding or volunteer

efforts, Braxton-Bragg will host two events in

2019, with the exact dates to be announced soon.

It will also roll out a new logo along with a “re-

designs in a “Favorites” folder to share or save for find where to purchase a BLANCO sink by simply

entering their home zip code and connecting with a

host daily happy hours for further networking and will anchor the experience, designed by locally

based designers and architects. New this year,

retail outlet where BLANCO products are available;

Coverings introduced an Online Planner to help

inspiration.

previewing key exhibitor introductions through

and a gallery that displays kitchen design ideas and

attendees maximize their time at the show by

the New Product Showcase. Guests are able to explore innovative tools and products debuting

launch or rejuvenation” of the distributor’s private-

at Coverings in advance and plan their visits by

label brands, according to Stimac. These products will have redesigned packaging showcasing the

marking must-see exhibits within the Coverings

and breadth of its private-label product lines. The

many of the long-standing networking and learning

ordering process easier and allow for the ability to

lounge, located on the show floor, will feature

new logo in addition to enhancing the quality

mobile app to create a road map. Additionally,

company will also revamp its website to make the

opportunities will return: The Coverings Connect

receive the complete order all in one package.

a mobile device charging station, free WiFi and

Laser Products Industries Rebrands as LPI

“byte size” sessions, with short, digitally focused educational seminars; the Art Tile Courtyard

Park Industries Named ‘2018 Global Reseller of the Year’

will showcase creative tile applications, with

Vero Software presented the #1 Global Reseller

leading professional contractors will be at the Live

Laser Products Industries has announced plans to

Award to Park Industries® for the second

new logo and website. The company will now be

world leader in CAD CAM software development

for LPI to expand beyond its core strength of laser

Park Industries is the largest distributor of

roll out an extensive rebranding initiative, including

consecutive year in a row. Vero Software is a

known as LPI. The initiative provides a platform

producing well-known brands including Alphacam.

measuring and digital templating systems. The

Alphacam in the world.

under the LPI brand – ClearCut, a high-resolution

Coverings Trade Show Unveils 2019 Features

company recently launched its first new product optical tool measuring system.

BLANCO Updates SILGRANIT Color App

Coverings international tile & stone show will feature a wide range of interactive on-site

experiences this year, April 9 to 12, which marks

BLANCO introduced its newly updated free

its 30th anniversary. Celebrating three decades

for homeowners, designers and fabricators, the

commemorative displays showcasing the history

company’s sinks paired with popular countertops

attendees to create and share their own memories.

kitchen design. Favorite combinations may then

Center in Orlando, Fla., will host a timeline

also photograph and add their own countertop

30th Anniversary-branded photo booth, where

iPad) and Android (phones and tablets), the app

photos to social media. Exhibitors who have

find their nearest BLANCO dealer. Other highlights

The Installation & Design Experience will expand its

kitchen design app, BLANCO SILGRANIT®. Made

of success, the show will feature a range of

app helps users evaluate the appearance of the

of Coverings, with interactive opportunities for

to select the perfect color combination for their

The South Lobby of the Orange County Convention

be saved and e-mailed to others. Users may

with highlights from Coverings’ heritage and a

selections to the app. Compatible with iOS (iPhone,

attendees can win anniversary t-shirts by sharing

also has a Store Locator feature, so users may

participated for 30 years will also be recognized.

of the app include: easy and intuitive mixing and

matching of the company’s sinks with countertops to find the perfect pairing; 157 different BLANCO

sinks in SILGRANIT, stainless steel and fireclay; 60

colorful countertop choices; the ability to search by

sink or countertop to start; the ability to photograph

presence in 2019 with live, interactive showcases of the best tile installation techniques. Qualified, trained and certified tile installers will host

demonstrations and conversations within the

space, offering insights on common installation challenges and the use of trending materials.

16 • Vol. 12 / Issue 1 • International Surface Fabricators Association

handcrafted tile and tiled dog houses, provided

by Tile Council of North America members;

Installation Demo Stage providing “how-to” classes with an in-person look at tile installation solutions for challenging projects; and at The Stone Zone

the Stone Fabricators Alliance will present ongoing demonstrations and educational “how-to” topics for fabricators and installers.

Clio Holdings Announces Promotions and Addition to Senior Executive Leadership Team Clio Holdings, the parent company for a group

of brands that includes leading countertop and specialty surface suppliers and fabricators, announced three promotions and one new

addition to its leadership teams. Mike Varone, who serves as president of Premier Surfaces Central, was promoted to group president and chief

operating officer with Clio Holdings. In his new

role, Varone is primarily responsible for leading all division presidents and driving operational

excellence across the platform. Mark Mosher was promoted to vice president and general

manager of Premier Surfaces Mid-Atlantic. Mosher previously served as director of sales for Premier Surfaces Mid-Atlantic where he expanded the

company’s sales team and took the lead on sales

communications across Clio Holdings. A new hire,

Mike Hanagriff, joined Premier Surfaces Southeast as president and general manager. Hanagriff now manages the daily operations, driving sales and

aiding in the development of the Premier Surfaces

For more information, go to isfanow.org/info and list RS #9

In the Industry Southeast team. He was previously general

manager of Southern Staircase, a leading stair

and railing supplier in the Atlanta market. David

Mitchum, who serves as vice president of sales for US Marble, an industry leader in custom

vanity top manufacturing and a subsidiary of

Clio Holdings, was promoted to president and

general manager of US Marble. In his previous role as vice president of sales, Mitchum was

21st Annual “Cosentino 100” Convention Draws Record 164 Companies

responsible for driving sales and developing the sales team. His new position includes oversight and management of the US Marble brand.

Caesarstone Appoints New President of North America

Cosentino Group celebrated its 21st annual “Cosentino 100” convention held in the

Riviera Maya (Mexico). The convention draws leading customers and partners to learn the

year’s theme was “Inspiring People with Innovative Surfaces” and the event focused on the company’s continued commitment to innovation, quality and workplace safety.

Caesarstone Ltd. appointed Ken Williams as

latest from the Spain-based manufacturer.

a newly created region combining the U.S.

bringing together more than 470 guests from

executive leadership and expert speakers,

company in 2016 as president of Caesarstone

across the United States and Canada. This

Dekton and Dekton Slim product launches.

the company’s new president of North America,

This year’s Cosentino 100 set a new record,

and Canadian operations. Williams joined the

164 manufacturing and processing companies

Canada. During his tenure in Canada, the

company grew sales in this region by more

of the organization. The president is Missy

operational enhancements that have improved

the president-elect is Tom O’Neill, of Wurth

America operation will be headquartered at the

the vice president is Emily Vella, of Atlantic

than 30 percent, while introducing numerous

O’Daniel, of Web-Don, Inc., Charlotte, N.C.;

the company’s position in the region. The North

Line Craft North America, Vernon Hills, Ill.;

company’s existing office in Charlotte, N.C.

Plywood, Woburn, Mass.; the treasurer is

NCARB Announces New Leadership The National Council of Architectural

Registration Boards (NCARB) recently elected senior leadership for 2019. David L. Hoffman

will serve as president, and Terry L. Allers will

serve as the first vice president. A new board of directors was also elected. As president, Hoffman, a Kansas-based architect, will

guide the refreshing of the council’s strategic

plan, as well as lead efforts to further develop continuing education services. In his role of first vice president, Allers will help lead the

regulation of architecture and implement several new initiatives, including NCARB’s upcoming

Model Law refresh, a tool that state boards and legislatures can use to update rules related to regulating architects. By virtue of his election, Allers will become president in July 2019.

NBMDA Announces 2019 Board of Directors The North American Building Material

Distribution Association (NBMDA) announced its board of directors for 2019. The role of

the board is to govern, establish policy and make strategic decisions about the future

18 • Vol. 12 / Issue 1 • International Surface Fabricators Association

Wayne Moriarty, of Atlantic Plywood, Woburn,

Mass.; the immediate past president is Michael

Donnelly, of Metro Hardwoods, Sioux Falls, S.D. The distributor directors are Craig Goodman, of Amerhart LTD., Milwaukee, Wis.; Matt

Huber, of Allegheny Plywood, Pittsburgh, Pa.; Mark Mah, UCS Forest Group, Mississauga, Ontario; Steve Petersen, of Lumbermens,

Inc., Grand Rapids, Mich.; and Don Plunkett, of Plunkett Distributing, Fort Smith, Ark. The

supplier directors are Davis Edwards, of Timber Products, Germantown, Tenn.; Carl Gaynor, of

Axalta Coating Systems, High Point, N.C.; Brian Joyce, of Blum, Inc., Stanley, N.C.; David Noe,

of Rev-A-Shelf, Louisville, Ky.; Chris Schlabach, of VT Industries, Holstein, Iowa; and Kevin

Shotbolt, of Arauco North America, Markham, Ontario.

USGBC Launches LEED Zero Program

In addition to hearing from the Cosentino guests also were able to review new Silestone,

Zero certification when they demonstrate any or one of the following: net zero carbon emissions, net zero energy use, net zero water use or net zero waste. LEED certification recognizes projects that implement a number of sustainability strategies, reflecting reduced contributions to climate change and other human health, well being and quality of life issues. LEED Zero builds on LEED by recognizing specific achievements in building operations and rewards projects that have used LEED as a framework to address important aspects of green buildings and taken their buildings to the next level by designing and operating toward net zero goals. This is part of a vision to ensure that the next phase of USGBC’s efforts will be LEED Positive, where buildings are actually generating more energy than they use, and removing more carbon than they produce.

HDI Acquires Far West Plywood Hardwoods Distribution Inc. (HDI) has, through its subsidiary Hardwoods Specialty Products US LP, purchased Far West Plywood. Far West is a single site wholesale distributor located in Northridge, Calif., that distributes architectural

The U.S. Green Building Council (USGBC)

building products to customers that fabricate

net zero operations and resources in buildings.

residential and institutional construction markets.

under the BD+C, ID+C or O+M rating systems,

name going forward. With this acquisition HDI

certification. LEED projects can achieve LEED

North American Market.

launched LEED Zero, a new program addressing

end products to commercial, industrial, retail,

LEED Zero is open to all LEED projects certified

Far West will operate under the Hardwoods brand

or projects registered to pursue LEED O+M

now has 63 distributions centers servicing the

Improve your business results

with Join us for our new 2019 Education and Training Programs education training ISFA ANNUAL MEETING & CONFERENCE

Quartz & Stone Fabrication Training

This event combines networking, educational speakers, moderated discussions and fun. It also includes the Annual ISFA Awards presentation.

A comprehensive hands-on training program designed to deliver the latest techniques and skills needed to become a highly skilled fabricator of Quartz & Stone.

INDUSTRY ROUNDTABLE GATHERINGS

Solid Surface Fabrication Training

Leaders in the surfacing industry gather to share and learn the latest thinking on Business Practices and Growth Strategies.

A comprehensive hands-on training program designed to deliver the latest techniques and skills for Solid Surface Fabrication.

transition: generation 2

ISFA On-SITE

To prepare the next generation for the transition of your business, this program serves as a forum for the next generation to share ideas and learn from each other how they are dealing with transition.

We bring fabrication training to your shop. You supply the tools, shop and staff. We supply the expert.

ISFA 2019 programs Event

March

April

May

June.

Aug.

Sept.

Annual Meeting & Conference

Dec.

Oct. 20-23 Sponsored by GranQuartz, Crossville, Integra Adhesives, BACA Systems, Cosentino and Infinity Surfaces Scottsdale, AZ

Industry Roundtable Event

May 6-8 Sponsored

by LG Hausys Atlanta, GA (Adairsville)

Transition: Generation 2 Quartz & Stone Fabrication Training

Oct.

Sept. 17-19 Precision Countertops Sponsored by Crossville and Moraware Portland, OR

Dec. 3-5 INDEKO Sponsored by CMS North America Guadalajara, Mexico

Sept. 24-27 Regent Stone Virginia Beach, VA

Dec. 3-6 Regent Stone Virginia Beach, VA

June 4-6 Sponsored by Moraware, GranQuartz and Cosentino Detroit, MI March 12-15 Regent Stone Virginia Beach, VA

Solid Surface Fabrication Training ISFA On-Site

April 27-30 Regent Stone Virginia Beach, VA

May 14-17 Regent Stone Virginia Beach, VA

June 6-9 Regent Stone Virginia Beach, VA

April 16-18 Gecko SSS Sponsored by Regent Stone San Antonio, TX

Your choice of date and location

FOUNDED BY FABRICATORS FOR FABRICATORS I N T ERN ATION AL S UR FACE FABRIC AT ORS ASSOCIATION

To JOIN ISFA and find out more, go to www.isfanow.org International Surface Fabricators Association SERVING OUR MEMBERSHIP SINCE 1997 For more information, go to isfanow.org/info and list RS #10

NEW COLORS & MATERIALS SPOTLIGHT

Akrilika Akrilika continues to expand its Apietra Collection of solid surface, which are reasonably priced and popular in the Eastern European markets.

Colors of 2019 are all about veins: dark nebular Meteor Shower, stormy grey Night Fall, daring Royal Granite and a very organic Travertine have just landed. Overall the Akrilika product line now comprises more than 170 colors.

be standard in all Prism exclusive designs, and an option for nonexclusives. Prism laminates with InCopper fits interior applications with high traffic or settings that may be susceptible to mold. It’s available in select Hardwoods Specialty Products and Rugby Architectural Building Products locations.

Dekton Slim is great for projects that require high performance and lightweight materials. Dekton is highly resistant to scratches, stains, thermal shock and ultraviolet rays, as well as having a very low water absorption.

For more information, go to isfanow.org/info and list RS #49

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CoveringsETC

Cambria Antolini Intense hues of crimson and maroon are to be found within the Ruby Carnelian design in Antolini’s Gemstone Collection of natural stone.

Ruby Carnelian’s appearance mimics fiery passion, portraying the vast amount of diversity found within the natural world and reminds us of Mother Nature’s assorted beauty.

For more information, go to isfanow.org/info and list RS #46

ARAUCO ARAUCO has introduced InCopper® antimicrobial technology as an enhancement to its Prism TFL line. EPA registered, InCopper is an effective antimicrobial agent that continuously protects the laminate surface against bacteria, mold, fungi and other microbes that can stain or cause odor. It will

Cambria has released nine new designs in three different collections. In the Black Marble Collection, the new additions are Bentley, Islington, Mayfair, Golden Dragon (pictured here), Marwell and Huntley. The Woodstone Collection added Clairidge. Myddleton and Baybridge were added to the Marble Collection.

For more information, go to isfanow.org/info and list RS #48

Cosentino Cosentino introduced Slim: an innovative take on the Dekton® ultra-compact material with a new thickness of just 4mm. Slim combines the high-quality technical and mechanical features that Dekton® is known for with a new and much thinner, lighter and manageable format for installation. With its reduced thickness and weight (10kg/m2), its light format means that

20 • Vol. 12 / Issue 1 • International Surface Fabricators Association

CoveringsETC added Obsidian Black, which was inspired by naturally occurring volcanic glass, to its BIO-GLASS® collection. It is made of 100 percent recycled glass and is also 100 percent recyclable. It contains no colorants or additives.

Bio-Glass is created from hand-selected raw material that is shaped into slabs, then heated with a patented sintering process. Made from liquor bottles as well as commercial and industrial glasses, applications include countertops, vanities, backsplashes, walls, shower walls, exterior façade and more. The material may qualify for up to 15 LEED points. BIO-GLASS is stain-, frost-, chemical- and fire-resistant.

For more information, go to isfanow.org/info and list RS #50

Domain There are currently 70 colors of Affinity solid surface available from Domain Industries in three distinct collections: The Essentials Collection, with 23 of the most popular colors; the Surreal Collection, with 39 colors with varying particulate sizes; and the Majestic Collection, with nine

NEW COLORS & MATERIALS manufactured in three locations, including the United States, Durat solid surface sheets and sinks have a modern aesthetic and seamless, healthy options.

For more information, go to isfanow.org/info and list RS #53

veined/marbled colors. Sheets are available in various sizes and thicknesses, including four ½-in.-thick sizes (120 by 30 in., 144 by 30 in., 60 by 30 in. and 72 by 30 in), and two ¼-in-thick sizes (98 by 30 in., and 98 by 36 in.) Not all colors are available in all sizes and thicknesses. More colors will be released over the course of 2019.

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elementAl Surfaces elementAl Surfaces recently launched a new line of surfacing with 82 percent recycled content.

This metal and acrylic composite comes in a suite of 13 colors, including the flagship color Moxie.

The surface is designed to tackle the recycling problem head-on by diverting waste from the waste stream and toward usable products.

cladding, vertical surfaces, horizontal surfaces, ceilings, furniture, case goods, cabinets, retail fixtures and more. All LignaFORM panels are offered in natural wood tone and can be custom stained and finished in a variety of color/gloss combinations. There are two new additions to the LingaForm line. Linear Birch is made from 100 percent solid birch veneer.

These light colored panels showcase a very uniform “pinstriped” appearance. Mosaic Douglas Fir (reclaimed) panels display a warm appearance both faceted and fluid and are made from 100 percent reclaimed postindustrial Douglas fir structural beams.

For more information, go to isfanow.org/info and list RS #56

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Durasein Colors of Durasein’s solid surface are inspired by the beauty and dynamism of nature. The company’s machine-crafted artistry empowers it to create an overall aesthetic that is bold and timeless, yet versatile. Palettes of richly infused colors and intricate visual textures, inherent in each of Durasein’s collections, provide an avenue for artistic expression across a myriad of styles and applications.

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Durat Durat solid surface continues to expand its colors collection with its new SOLIDs line as well as its dynamic, bespoke Palace collections.

Durat SOLIDs are a rich, vibrant palette of the Durat colors. The Palace collection (pictured here) features all-natural pigments ground in an old mill from the 1700s. Both collections are 100 percent recyclable. Designed in Finland and

Hanwha

Formica The 2019 Living Impressions Collection features 12 options— six new 180fx® patterns and six new Formica® Laminate patterns.

With 2019 being 180fx’s 10th anniversary, the company is introducing new finish and pattern options. The range of looks in the collection incorporates organic and authentic stones and woodgrains, classic white and light surfaces, and darker selections. New 180fx patterns are White Knotty Maple, Smoky Planked Walnut, Nero Marquina, Pietra Grafite, Neapolitan Stone and Istanbul Marble. The new Formica Laminate patterns are Gray Onyx, Planked Raw Oak, Marmara Gray, Marmara Beige, Planked Coffee Oak and Ice Onyx. ™

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Formology Architectural Products

Formology’s Panel Products can be used for many applications, including countertops, wall

Hanwha offers a new addition to its HanStone Quartz Designer Series: Shangri-La. It contains vibrant garnet gem tones and an onyx-inspired pattern. It is translucent, and can be backlit to create beautiful installations that elevate any space. Shangri-La is suitable for use in commercial projects where style and design are desired. HanStone Quartz is easy to maintain, stain-resistant, durable, nonporous and heat-resistant.

See our ad on Page 5

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IceStone IceStone is working on a new color called Confetti to be released early this year. Confetti consists of red, blue, green and clear recycled glass with a white background. Confetti is the child of another color, Snow Flurry, but incorporated with different colored glass.

Although IceStone is typically used for

International Surface Fabricators Association • Vol. 12 / Issue 1 • 21

NEW COLORS & MATERIALS mosaic tiles measuring 11 ¾ in. square by ¼ in. thick. Spindrift Marble tiles are suitable for backsplashes, walls, floors, showers and freeze/ thaw areas.

For more information, go to isfanow.org/info and list RS #60

countertops, it is suitable for vanities, shelves, tabletops, desktops and window sills.

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Infinity Infinity produces large porcelain stoneware slabs for countertops, furnishings and other projects.

Designed to balance aesthetics and functionality, the large-size slabs are suitable for both horizontal and vertical applications.

They are manufactured from 100 percent natural raw materials and minerals in sizes up 1,620 by 3,240mm (roughly 64 by 128 in.) and in thicknesses of 6mm, 12mm and 20mm. The material comes in 32 colors in eight categories: Cement, Marble, Materia, Metal, Resin, Solid Colors, Stone and Wood. It also features three finishes: Matte, Polished and Satin.

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Island Stone Island Stone is putting a playful spin on the classic look of Italian Carrara marble with its Spindrift Marble interlocking tiles. Made with Carrara stone, Spindrift Marble tiles capture the aesthetic of marble slabs in an organic shape reminiscent of pebbles. It has versatile features like a clean grout line, uniform edges and a smooth flat surface. Each Carrara stone is meticulously shaped and crafted into ®

stain- and heat-resistant, and are very durable for everyday activities.

Kordura (Gemstone Surfaces Inc.)

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Kordura Surfaces Inc. introduced a large format Calacatta Solid Surface, measuring 126 by 63 in. Available in 1.5cm, 2cm, 2.5cm and 3cm sheets, it is manufactured using a state-of-theart proprietary LPMC technology. An acrylic thermoformable version will be available in the third quarter of 2019.

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Lapitec Lapitec continues to add to its sintered stone offering with its latest finish Velvet. Soft to the touch and boasting all the features of Lapitec, this finish complements its existing suite of seven textures, from high gloss Lux to coarser Vesuvio and Dune. It is UV-, stain-, scratch- and etch-, heat- and frost-resistant.

With a timeless aesthetic, Lapitec is available in standard 3cm, 2cm and 1.2cm thicknesses and a through-body veining collection. Certifications are available upon request.

LOTTE Advanced Materials Staron Solid Surfaces by LOTTE Advanced Materials offers three new additions to the Supreme Collection, all featuring a unique blend of understated marbleized patterns. The unique, variegated patterns of the collection provide aqueous textures to embellish any interior aesthetic. The new designs are: Supreme Rainier, Supreme Elbert, and Supreme Reno.

And Staron’s high durability and design flexibility make it suitable for both commercial and residential interior applications. Available in nearly 100 color and pattern options, Staron is easily thermoformed and fabricated to create virtually any desired shape and configuration.

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LG Hausys Viatera® Quartz Surface by LG Hausys recently introduced three chic colors: Nocturne, Stella and White Solace. Nocturne is dark brown with subtle tan veins throughout. Stella is a medium-gray in base color with darker gray veins. White Solace, as the name suggests, is alabaster in color and has light gray veins. All Viatera colors are

22 • Vol. 12 / Issue 1 • International Surface Fabricators Association

MSI MSI now offers Golden Honey quartzite ledger panels that feature the organic nature of real stone in warm whites, golds and grays. The Golden Honey ledger panel is 6 by 24 in. The ledger panels are ideal for interior and exterior

NEW COLORS & MATERIALS design. They are suitable for use in backsplash applications, living room accents or fireplaces.

Matching corners are available to finish off projects.

See our ad on Page 3

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Mystera Solid Surface Mystera Solid Surface launched a new Shower Tub Designs program.

Comprised of three veined solid surface colors, the program includes ¼- in.-thick panels in widths of 60, 48 and 36 in. and heights of 72 or 96 in. The beauty of the veined patterns can be enhanced with a “groutless” tile pattern.

Several shelf and caddy models are available for

every residential and commercial specification.

The Shower Shelf Unit offers maximum storage, and can be trimmed to fit tub surrounds and showers up to 96 in. high. Trim pieces are also available for exterior edge finishes and interior corners. All trim and accessories are available in the three colors. Five standard shower bases are offered in both White and Ivory colors.

inspiration from the exotic Dark Pearl granite, a Brazilian stone from TheSize’s Granith® collection. The white and lighter gray striations create a beautiful ripple effect. Crafted using a special technique, the slab showcases the unique texture to the veining of the surface.

Flecks of shiny particles throughout the stone also create a nacre effect.

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PaperStone

Neolith Characterized by its striking wavy, iridescent quartz banding against a bold gray backdrop, Neolith’s new Mar del Plata décor takes

PaperStone complements its durable stonelike sheets that are suitable for countertops and surface interiors with an exterior cladding line.

PaperStone Cladding is UV stable and will not fade over time. It is weather-stable as well, not being affected by the elements. Sheets are 4 by

For more information, go to isfanow.org/info and list RS #11 ISFA Members since 2004 International Surface Fabricators Association • Vol. 12 / Issue 1 • 23

NEW COLORS & MATERIALS 8 ft. and are attached using a basic rainscreen design. There are four smooth-finished and two wood grain textured colors. The materials have up to 65 percent recycled content. The sheets can be cut with standard woodworking tools, but hold up like stone surfaces.

Suede and Polished as well as Colonial Cream Granite 3cm Polished and White Granite 3cm Polished. Bianco Namibia Marble (pictured here) and Bianco Namibia Marble 3cm Honed have also been added to the inventory.

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UltraMatte Pure Surfaces Pure Surfaces is a new generation of quartz composite surfacing that provides superior performance properties and aesthetics. It contains proprietary high-performance minerals in combination with a smaller share of high purity quartz for aesthetics. The ingredients are engineered to deliver very high flex and impact strength. Aesthetically, Pure Surfaces offer depth and translucency, with clean, less muted, consistent colors and accurate marble designs. The product’s veining flows across and through the surface and refracts light. Because of the strength, the product can be used in countertop applications in thin format cast slabs (1.3cm to 1.5cm thickness). These countertop applications use traditional fabrication and installation processes without a full sub-top when applied over standard cabinets with normal perimeter support.

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New for 2019 in our Reflekt high-gloss and soft-touch UltraMatte acrylic products are cool-toned Blue and Sage hues. The product line expanded with four new metallic colors: Metallic Beige, Metallic Silver, Metallic Grey and Starlight. The metallic shading captures light and gives off an iridescent shimmer. This soft-touch, durable and scratch-resistant surface is distributed by select Hardwoods Specialty Products, Rugby Architectural Building Products and Frank Paxton Lumber locations.

New arrivals at Stone Design include quartzite, granite and marble offerings. The new quartzite designs available are Dakar 3cm Polished, Vitoria Fall 3cm Suede, Verde Borgogna 3cm Suede and Verde Borgogna 3cm Polished.

New Venetian Granite 3cm is available in 24 • Vol. 12 / Issue 1 • International Surface Fabricators Association

See our ad on Page 13

For more information, go to isfanow.org/info and list RS #73

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West Quartz

Zeal Quartz

West Quartz has introduced three new artinspired colors: Candy (pictured here), Licorice Stripe and Deep North. With vibrant colors, Candy is reminiscent of an Impressionist painting. Licorice Stripe has bold striping that offers a creative alternative for those interested in a veined black-and-white marble. Deep North has a pattern like rolling mountains.

Litex Porcelain is a new large format slab (63 by 126 in.) available in 10 popular colors and both 6mm and 12mm thicknesses. The slab format fabricates like other porcelain, and it is also available in a Prefab version that includes multiple vanity and countertop blank sizes, as well as shower panel kits. Litex Prefab (pictured here) is a unique system with a 25mm polypropylene, four-layer composite honeycomb backing that gives it a light weight with a high structural strength. This allows for easy transport and the ability to be cut and installed on the jobsite with only hand tools.

It is stain-resistant, suitable for any typical application, whether residential, commercial or OEM, and custom sizes are available.

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Stone Design

brushed, honed, sandblasted, natural and luster.

Built on a ½-in. foundation, THINSCAPE is impact-, scratch- and moisture-resistant, as well as easy to clean. Patterns include Distressed Pine, Rugged Steel, Sterling Calcutta, Italian Carrara, Soapstone Mist and Quartz Rapids. It fabricates with standard carbide-tip dry tools, making it easy to create corners and cutouts, with no need for polishing. THINSCAPE works well with undermount sinks and is made in America.

Wilsonart Wilsonart introduced THINSCAPE™ Performance Tops, a European-inspired, ultrathin engineered composite countertop material.

The product is ½ in. thick and available in four sizes: 5 ft. by 10 or 12 ft, and 30 in. by 10 or 12 ft. It includes 12 durable, versatile and ultra-slim decorative slabs in popular large-scale stone and quartz designs with five finishes: wire-

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TECHNOLOGY

Historically, the construction and related

Can Improve Financial Outcomes

industries have been among the slowest to adopt new technology, lagging only behind agriculture in digitalization. But that’s changing as software entrepreneurs turn their attention to the needs of the deskless workforce.

The ubiquity of mobile devices, cheap and powerful cloud computing, 5G and the Internet of Things (IoT) are all making it possible to put robust technology into the hands of deskless staff, including shop and field workers. The venture capital industry has taken notice— funding for construction technology has seen a steady uptick since 2013.

Managers and owners should partner with IT professionals to modernize their back-office systems, and prepare to handle a flood of data from the field as paper processes become digital.

They should also figure out exactly what field data they want, what tools work best to obtain it and how to integrate that data into their financial software. Deployed strategically, new tools can help resolve many challenges, including: Business Continuity Planning Family-owned businesses are common in the construction industry, and many thriving mid-market and even large companies are still majority-owned by founding families. Finance leaders need to create business continuity plans, whether that’s figuring out how to transfer company ownership to the next generation, establishing an Employee Stock Option Plan (ESOP) or selling or merging the company.

There’s a lot of work involved in valuing the business, figuring out the best planning scenario, and helping negotiate relevant deals. Enterprise Resource Planning (ERP) systems and cloud procurement platforms can give professionals a better view into their numbers, help with planning scenarios, and standardize the purchasing process across acquired or merged companies.

Changing Accounting Standards Revenue recognition, when revenue is actually recorded, is always top of mind in the industry.

For the past several years, the Construction Financial Management Association (CFMA) has sought to ensure that the new Financial Accounting Standards Board (FASB) rules around revenue recognition are favorable—or at least not punitive—

toward the construction industry. As these new

electronically. GPS-enabled time cards can record employee work hours and location on a mobile phone. IoT devices can even measure equipment run time.

rules are implemented, business managers and

owners seek to refine their strategies for how to bill against contracts, and tie revenue to either

a percentage of completion or work-in-progress

Cash Management Strategies

schedules. Mobile technologies that expedite

Cash management is a big challenge at any fabrication company, and effective work-inprogress (WIP) schedule management is critical.

Key to the challenge is coordinating between project managers verifying completion, perhaps subcontractors confirming their work is done,

communication between the office and the field can also help speed the flow of information.

Risk Management Construction-related businesses carry more risk

than many other industries—and insurance costs are rising. Some companies are investigating

captive insurance programs, in which multiple

companies pool their assets and fund their own

risk by placing money under management so they don’t have to pay such exorbitant premiums.

flexible products to try to help companies control their costs. Business owners and managers

need to evaluate their options—and if they want to participate in a captive insurance program,

every participant needs to undergo a thorough assessment of their financial stability.

While modern ERP systems can facilitate most

of that process, the assessment would also look at safety and security practices. There’s a lot of

technology that can help reduce potential risks.

Sensor-equipped wearables can alert workers

to hazardous exposures, and geo-fencing can zones. In the office, payment automation software can mitigate payment fraud as part of an overall risk-management program.

Attracting and Retaining Talent Many companies today face growth opportunities while lacking enough employees to do the work.

With unemployment at new lows, it’s been difficult to hire and keep good employees.

Upper management is working with HR—and,

occasionally, external strategists—to refine their hiring, retention and benefit strategies. Mobile

training technology can help onboard unskilled

workers faster, allowing companies to draw from a larger talent pool.

Improving Job-cost Accounting Tablets and smartphones let field staff

capture data and send it back to their offices

and having the accounting department billing the owner and syncing everything with the WIP schedule. This is also an area where mobile apps can increase the speed and accuracy of data delivery to your financial system.

Finance and accounting also need visibility, flexibility and precision control over making and timing payments. With cloud-based paymentautomation software, a project manager sitting in a truck can review a payment file, prioritize payment schedules and approve payments immediately, without having to return to the office to sign a stack of checks and backup documentation. Everyone gets paid faster and the job keeps moving.

Insurance companies have responded with more

provide alerts when they’re entering hazard

BACKGROUND VECTOR CREATED BY STARLINE.

How New

With all the new purpose-built technology coming down the pipe, we’ll finally start to see some real movement toward digitizing the industry. Owners and managers should prepare by enabling themselves with modern cloud systems for accounting, spend management and payments. They need to enable the field with tools that communicate data back to the office in near real-time. Most importantly, they need to work out how to coordinate it all toward productivity gains and growth, and join the ranks of data-driven businesses that have done the same in other industries.

About the Author Jason Krankota is VP of Construction Sales, West Region, at Nvoicepay, a payment automation software system provider. His expertise in construction business technology spans 20 years, with more than 10 years focused on corporate payments, accounts payable and expense management solutions. For more information visit www.nvoicepay.com.

International Surface Fabricators Association • Vol. 12 / Issue 1 • 25

FORECASTING, IN ANY INDUSTRY, IS NEVER A SIMPLE TASK.

1.8 percent in 2021. Likewise, the latest Survey

affect each other and are difficult to align or

in 2019.

of Professional Forecasters pegged 2018 GDP

Our economy has many complex pieces that

growth at 3.1 percent and dropping to 2.4 percent

predict. The general economy is subject to change

According to the official U.S. government

based on a variety of elements, and some markets will hold up through change in these factors while others will falter.

statistics, unemployment was at 3.7 percent

in November 2018, the lowest rate it has seen

since October 1969. However, in January 2019,

Further adding to the difficulty in examining the

it had risen a few points up to 4 percent, still

nontraditional political atmosphere that included

and well below the traditional “full employment”

down, a trade war with China that includes

rate is a sign of a strong economy, it also causes

and quartz surfacing, as well as anti-dumping

enough workers to keep operating at full capacity,

surfacing imports.

a publisher of business forecasts and personal

surfacing industry for 2019 and beyond is the

lower than the 4.1 percent level it ended in 2017,

(at the time of publication) a government shut-

marker of 5 percent. While a low unemployment

tariffs on some stone, stone working equipment

problems for businesses that are unable to find

and countervailing duties on Chinese quartz

which could slow economic growth. Kiplinger,

That said, however, there are certain indicators

that can help to make an educated guess as to what the future holds. These range from broad

statistics to factors that are very closely tied to the industry.

If one were to just talk to fabricators and

designers, etc., with little doubt the anecdotes

would, in most cases, lead to a summation that

the industry has been doing quite well. However, to get a true estimation, the available data

must be reviewed, taking into account experts’ opinions. The idea is to start with the general

economy and factor down through various related

markets to the most specific information available.

By performing this analysis, it can be determined if the statistical information and expert opinions help validate the anecdotal evidence.

Of course, conditions are subject to local,

regional, national and international factors that

finance advice, in an article published January

4, predicted the unemployment rate would drop

to as low as 3.4 percent in 2019, stating, “Hiring demand will likely outstrip the number of new entrants to the labor force.”

In the latest Construction Outlook by FMI, a

construction industry consulting and investment banking services company, CEO Chris Daum states, “Through 2019, FMI expects E&C

[Engineering and Construction] spending to

continue to grow at an anticipated 3 percent

annual rate, with mostly positive, albeit moderately decelerating, growth rates across the residential, nonresidential buildings and nonresidential structures market sectors.”

He also points out that, “The Architecture Billings

Index—which typically leads relevant construction activity by nine to 12 months—paints a similarly upbeat picture.”

are difficult to take into account when looking

However, Daum warns, “While many of today’s

obviously be some variance. Those incalculable

right now, E&C is an unpredictable sector. So,

allow the best estimation of what is to come.

it during the ‘boom’ times, the real test comes

at the broad view, as is found here, so there will

construction tech startups may be in growth mode

factors aside, the predictors that follow should

where venture capital firms may be involved with

The General Economy Looking at 2018, the general economy continued in the correct direction. Although the statistics

typically released by the Congressional Budget

Office in late January were delayed because of the government shutdown, experts predicted (based on the earlier releases and nongovernmental

sources) that the average increase in real GDP in 2018 ended at about 3 percent, up from 2.5 percent in 2017.

Experts, such as the Federal Open Market

Committee, believe GDP will continue to grow in 2019, but at an overall slower rate of about 2.3

percent, and falling back to 2 percent in 2020 and

INDUSTRY OUTLOOK

A forecast for the countertops industry for

when E&C startups must maintain growth during a

2019 and

and it’s a scenario we could all be experiencing

beyond

downturn. That’s where the rubber meets the road, sometime in the next 12 to 24 months.”

The report then states “Rumblings about a

recession on the horizon are starting to make

company leaders a bit nervous, but many are just too busy keeping up with current work to start

thinking about contingency planning. In fact, the

constrained labor situation, coupled with material increases, compressed project schedules and

ongoing margin compression, are all creating more risk for E&C firms today—and right when we find ourselves at the top of the market.” Somewhat

uncharacteristically, the Kiplinger report then offers

26 • Vol. 12 / Issue 1 • International Surface Fabricators Association

By Kevin Cole, Editor

overall decrease in housing starts of just under 1

and consultant firm, predicted in its most recent

over 4 percent. And, by far, the Midwest did the

five major nonresidential construction segments

percent, but single-family home starts were up just worst with overall drop of 1.9 percent, and a drop of 3.9 percent in single-family homes.

The National Association of Home Builders’ (NAHB) Housing and Interest Rate Forecast

released in January predicts housing starts will

rise again in 2019 to 1.27 million and 1.31 million in 2020.

Looking at the Wall Street Journal’s economist

survey, which takes into account the opinions of

more than 60 economists, the numbers jibe, with Figure 1

the prediction of new home starts at 1.27 million in 2019 and 1.3 million in 2020. And going one step

a list of preparations to take in the face of the

further, where it calculated the prices of homes fell

to get proactive with conversations and planning

increase by 4 percent on average in 2019 and 3.3

and ‘recession-proof’ your company.” (See the

by the National Association of Realtors (NAR) are

more information on this topic.)

single-family housing starts in 2019, but a modest

“next downturn,” which states, “Now is the time

by 5.7 percent in 2018, it predicts home prices will

around lessons learned from the last downturn

percent in 2020, a positive sign. Figures presented

Education Connection article on Page 12 for

a bit mixed, predicting an 8 percent increase in

Overall, while there is an air of caution, it appears the general economy will continue to prosper in

2.2 percent increase in home prices.

Construction Outlook Report that four of the historically tied to surfacing (lodging, office,

commercial, healthcare and educational) will all

see increases in 2019, with lodging being the area that has a decrease (see Figure 2). FMI expects

to see the largest increases, at 6 percent each, in the office and educational sectors, followed by

the commercial and healthcare sectors at 4 and 3 percent growth, respectively. However, the report predicts a 2019 decline in the lodging sector of 3 percent. And the report predicts only education

and healthcare building growing in 2020, at 3 and

2 percent respectively. It forecasts negative growth in the office and commercial sectors of 3 percent

each and a 5 percent loss in spending on lodging in 2020.

Points of insight in the FMI report include: ■■ All five non-residential building categories saw growth in 2018, with lodging and office construction seeing double-digit growth,

with office coming off of a decrease in 2017.

All in all, the indicators show that housing

Commercial spending dropped from a previous

subsequent predictions point to continued growth,

in 2018, and healthcare building dropped from

surfacing industry at least through 2019.

increase in 2018

2019.

remained in growth mode last year, and

increase of 12 percent in 2017 to just 2 percent

Housing

which should contribute to the well-being of the

a 4 percent increase in 2017 to just a 1 percent

The decorative surfacing industry is closely tied to the housing market, and it showed overall growth once again in 2018.

While still well below peak levels in 2006 during

the housing bubble, in 2018 housing starts grew overall by more than 5 percent. Single-family

housing starts grew by about 3.7 percent, which was down from its 8.6 percent growth level in

2017. However, multi-family units, which fell by

almost 10 percent in 2017 and 1 percent in 2016,

saw a significant rebound growing by more than 9 percent in 2018 (see Figure 1). Overall, single-

family housing remains significantly below its 2006 peak, whereas multifamily housing is nearing its rebound peak in 2015.

The largest growth was seen in the West, with 11

percent growth overall and 11.8 percent growth in single-family homes. The South saw 5.3 percent overall growth, with 2.7 percent in single-family housing starts. The Northeast actually had an

Nonresidential Construction When it comes to nonresidential construction, it

was certainly an improvement over the negative growth seen in 2017 in all of the major areas

historically related to surfacing. Lodging and

office building fared best in 2018, experiencing 14 percent and 11 percent growth rates respectively.

Educational building saw an 8 percent increase

versus 2017, and the commercial and healthcare sectors saw very modest increases of 2 percent

and 1 percent. Commercial took the biggest drop, as it had seen a 12 percent increase in 2017.

Office building actually went from a 1 percent

negative growth in 2017 to a healthy 11 percent increase in 2018.

■■ FMI predicts all categories except lodging

will continue to grow throughout 2019, but only healthcare and educational building will see growth in spending in 2020.

■■ In the lodging sector, “rising construction costs and large projects coming online will

have an adverse impact on owners’ continued willingness to expand in 2019. Additionally,

legislative efforts that have recently spurred casino spending nationwide will generate fewer project opportunities.”

■■ In the office sector, some very large projects

by corporate giants like Amazon, Apple, Google, etc. will drive growth in 2019, but remote work flexibility will lead to contraction in 2020.

■■ With commercial, internet sales will continue to

When it comes to nonresidential construction,

negatively affect growth, and potentially shifting it

2019, although slower than the growth in 2018.

distribution logistics centers.

the look forward also seems mostly positive, for

from storefront infrastructure to warehousing and

FMI, a leading construction management research

■■ While growth is predicted in the healthcare

Figure 2 International Surface Fabricators Association • Vol. 12 / Issue 1 • 27

investments in home improvements this year,”

said Chris Herbert, the center’s managing director.

“Continued slowdowns in homebuilding, sales

of building materials and remodeling permits all

point to a more challenging environment for home remodeling in 2019.”

“Despite the growing headwinds, improvement

and repair spending is still set to expand this year

to over $350 billion,” said Abbe Will, the program’s associate project director. “But after several years of stronger-than-average increases, the pace of growth in remodeling activity is expected to fall

back to the market’s historical average annual gain of 5.2 percent.”

Kitchen Cabinetry Kitchen Cabinetry sales numbers are another

predictor for the countertop industry, and the news here remains cautiously optimistic. While overall growth slowed significantly in 2018 vs. 2017, it

represents seven consecutive years of growth after Figure 3 sector because of the aging population,

Remodeling/Home Improvement

increased modular construction will be seen as

The 2019 remodeling/home improvement sector

an opportunity to streamline projects and reduce costs. Also advancements such as telehealth, wearable health technologies and artificial intelligence could be limiting factors for traditional healthcare facilities.

■■ Educational enrollments are expected to grow at an increasing rate in both K-12 and higher education. Within higher education, tuition revenue growth in private schools will double the revenue growth at public institutions. More than half of U.S. K-12 public schools need renovation or

of the U.S. economy is also indicating continued

growth, according to experts, but just how much

depends on the source of the prediction. There is also a hint of caution amongst experts.

The American Society of Interior Designers (ASID) 2019 Outlook stated, “The U.S. economy saw

improved growth in 2018 and the general outlook is for moderate economic growth in 2019 and

2020, but at a slower rate. Trade is a substantial

risk to the economy with the imposition of tariffs increasing the prices of building materials. The

modernization.

stimulus from the 2017 tax cuts helped push

The Consensus Construction Forecast from the

federal debt and could result in higher interest

American Institute of Architects (AIA), an average of forecasts from seven major building market institutions, also predicts nonresidential growth, but does offer a cautious outlook. “Spending on nonresidential buildings nationally is projected to grow by 4.4 percent this year, paced by healthy gains in the industrial and institutional building sectors,” said Kermit Baker, AIA’s Chief Economist and part of the AIA Economics and Market Research Group in the forecast. “For 2020, growth is projected to slow to 2.4 percent, with essentially

the national unemployment rate, but increased rates. Despite the uncertainties and disruptions in economic activity, the overall outlook for 2019 is positive.”

Annual growth in the national market for home improvement and repair is expected to slow

considerably by the end of the year, according

to the Leading Indicator of Remodeling Activity (LIRA) released January 17 by the Remodeling

crippling declines from 2005 to 2011.

Sales, as reported in the Kitchen Cabinet

Manufacturers Association’s (KCMA) monthly Trend of Business Survey, dropped from an

increase 2.9 percent in 2017 to 2 percent in 2018; however, actual sales hit numbers not seen since 2007 (see Figure 4). Considering around 70

percent of the kitchen cabinet market participates in the survey, the numbers are a reliable gauge of where the segment stands.

Lower-end stock cabinets rose from 3 percent

growth in 2017 to 4.8 percent in 2018; mid-priced semi-custom cabinets dropped from 3.7 percent growth in 2017 to 1.8 percent in 2018; and high-

end custom cabinet growth jumped from only 0.3 percent growth in 2017 to 4.5 percent in 2018.

While the growth of the cabinetry market appears

to be getting a bit weaker, the market has climbed to about 81 percent of its peak in 2006 and has

made quite a comeback from its low in 2011. Slow growth is still growth, but considering the close

relationship between cabinets and countertops,

this may also be indicative of slower growth in the countertop industry approaching.

A Direct Look at Countertops

Futures Program at the Joint Center for Housing

While all of the previous factors certainly influence

LIRA projects that gains in renovation and repair

to point to decent, but probably slower growth

will shrink from 7.5 percent in 2018 to 5.1 percent

offers more specific countertop numbers. While

Studies of Harvard University (see Figure 3). The

the countertop industry, and all of them seem

spending to owner-occupied homes in the U.S.

ahead, there is some published research that

and institutional categories. Still, there is growing

in 2019.

the available information is generally sold for

concern inside and outside of the industry that a

“Slowing house price appreciation, flat home

no increase in spending on commercial facilities but gains in the 3 percent range in the industrial

broader economic downturn may be materializing over the next 12 to 24 months.”

sales activity, and rising mortgage interest rates are deflating owners’ interest in making major

28 • Vol. 12 / Issue 1 • International Surface Fabricators Association

private and/or corporate usage, we did manage to get a bit of this information.

The Freedonia Group released a report titled

Figure 4 “Countertops Market in the US” in February of 2018, a 186-page study that examines a number of factors related to the countertop industry.

It offers some data and predictions on the various countertop products through 2022 (see Figure 5).

potential issues there into account.

According to the report, U.S. demand for countertops in 2017 was 723 million sq. ft. and

It pegs the largest five material suppliers to the

that will rise on average at 2.1 percent through

U.S. countertop market (in no particular order) as

2022 to reach 803 million sq. ft. valued at $30.2

Cosentino, DowDuPont, Formica, Panolam and

billion. It postulates this growth will be driven by

Wilsonart. It also breaks out which companies are

four main factors:

the largest players in three categories: laminate

While it is based on the most recent data at the

(Formica, Panolam and Wilsonart); solid surface

1. Rising residential remodeling activity as

time it came out, it was published prior to the

(DowDupont, Formica, LG Hausys and Wilsonart);

homeowners continue to opt for larger kitchens

dumping and countervailing duties activity on

and engineered stone (Caesarstone, Cambria and

and multiple bathrooms, expanding the space

Chinese quartz imports, and so does not take the

Cosentino).

devoted to countertop products.

For more information, go to isfanow.org/info and list RS #12 International Surface Fabricators Association • Vol. 12 / Issue 1 • 29

Figure 5 2. Increasing construction activity in the

growth rate of 28 percent between 2012 and

institutional markets.

reasons for this trend are the product’s durability,

countertop-intensive office, retail, lodging, and 3. Healthy growth in single-family housing

completions.

4. A favorable lending environment that will

encourage borrowers to take out home equity

loans, a common source of home improvement funds.

To account for the value gains through 2022, the report states they “will be boosted by a shift in

the product mix from laminates to higher priced

materials such as natural and engineered stone.”

Freedonia predicts that residential remodeling

applications will remain by far the largest market for countertops, with lower-end products being replaced by natural and engineered stone and

(although from a small base) niche materials such as stainless steel, concrete, wood and recycled

materials. “Rising numbers of home improvement projects involving the expansion of kitchens and

master bathrooms – as well as increased additions and expansions of other countertop-intensive rooms – will fuel demand,” states the report.

“Healthy growth in institutional, office, retail and

lodging construction activity will continue to boost

demand for countertops in the commercial market as these building types are intensive users of countertops.”

Following a surge in demand during the 2012 to 2017 period, states the report, engineered

stone countertops are projected to be the fastest growing surface material through 2022 (4.5

percent per year) reaching 152 million sq. ft. This is a continuation of a decade-long trend of increased market penetration (with an average annual

2017, according to Freedonia). It further claims the color uniformity and lack of porosity, in addition

to more awareness via distribution networks and greater visibility in big box stores.

Charts from the report peg natural stone as the

second place material in terms of growth through

2022, at more than 2.5 percent, with solid surface

being third most popular countertop material near 2.5 percent growth going forward.

diversification should be considered to serve as a potential safety net. However, it is certainly possible that U.S. market expansion stabilizes and continues going forward.

Editor & Publisher Kevin Cole can be reached at kevin@isfanow.org.

The author would like to thank the federal government for

a variety of statistical information, as well as acknowledge the following sources used in the creation of this article:

The American Institute of Architects (AIA), www.aia.org, a professional membership association for architects

“Despite being the dominant surface material

The American Society of Interior Designers (ASID),

laminates are expected to continue their long-term

representatives, educators and students committed to

in both the residential and commercial markets, decline in market share,” states the Freedonia study. “However, use of laminates will remain

widespread, particularly among budget-conscious consumers, due to their relatively low price

points and minimal maintenance requirements.

Additionally, laminate countertop manufacturers have tried to combat the market penetration of other surface materials by expanding and diversifying their offerings of specialty and

www.asid.org, a community of designers, industry interior design

FMI, www.fminet.com, a consulting and investment

banking services company for the construction industry The Freedonia Group, a research firm that recently

released a “Countertops Market in the US” study that is available for purchase at www.freedoniagroup.com

The Joint Center for Housing Studies (JCHS), www.jchs. harvard.edu, Harvard University’s center for information and research on U.S housing

Kiplinger, www.kiplinger.com, a publisher of business

decorative laminates.”

forecasts and personal finance advice

Putting It All Together

www.kcma.org, a nonprofit representing cabinet and

When viewed as a whole, it seems safe to say that 2019 will be another year of growth for

the countertop/surfacing industry, but perhaps slower than that of recent years. Of course,

political factors and/or unforeseen economic

circumstances could certainly affect that, and looking beyond 2019 it’s difficult to predict if the general economy, and subsequently the

The Kitchen Cabinet Manufacturers Association (KCMA), decorative laminate manufacturer

The National Association of Home Builders (NAHB), www. nahb.org, representing more than 140,000 members that construct about 80 percent of the new U.S homes The National Association of Realtors (NAR), www.

realtor.org, representing more than 1.1 million members composed of residential and commercial realtors The Survey of Professional Forecasters, www.

philadelphiafed.org/research-and-data/real-time-center/

countertop market, will slow significantly.

survey-of-professional-forecasters, a quarterly survey of

Taking that into account, while business is

States issued by the Federal Reserve Bank of Philadelphia

still strong, any challenges such as labor or

safety issues should be tackled, and market

30 • Vol. 12 / Issue 1 • International Surface Fabricators Association

macroeconomic forecasts for the economy of the United The Wall Street Journal, www.wsj.com, a businessfocused international newspaper.

ISFA FABRICATOR PROFILE: the countertop factory midwest While many fabrication businesses have histories rooted in cabinetry or related industries, the story behind The Countertop Factory Midwest (TCF) took a much different path.

The founders of the business, Geoffrey Gran and Bill Heuer, have been best friends since high school, and after graduating college they lived together in Chicago pursuing their respective careers in sales.

A few years later, the two parted ways when Heuer went to Georgetown University to earn his MBA and Gran evolved his career into consulting. After finishing his time at Georgetown, Heuer moved to Cincinnati and went to work for Proctor & Gamble, managing high-profile products and programs while Gran became a founder of a start-up company.

The two kept in touch, often talking about their future, and after eight years Heuer decided he wanted to move back to Chicago with his family, and that’s when they decided they would enjoy starting a business together (and hopefully with huge profits).

“After a long process of weeding out different industries and markets, we settled

on countertops,” explained Gran. “We had been lucky enough to befriend two great

entrepreneurs, Skip Fritz and Ken Vincitorio,

who were already in the countertop business

in Florida and North Carolina, respectively. The

Part of the company’s philosophy is to be diversified in terms of products and paths to market, and this commercial kitchen done in Cosentino’s Dekton Compact Sintered Surface is a good representation.

two showed us all of the things they did right

when opening up their shops (small list) and all of the things they did wrong (larger list). That began our education in countertops and our admiration for this industry.”

On July 1, 2005, the two started The Countertop Factory Midwest in a 6,000-sq.-ft. facility, with a

van, a case of Corian® solid surface and a desire to succeed. “It was just the two of us calling

on businesses that needed our products,” said

Gran. “We approached every opportunity with a sales and marketing perspective.”

With their sales backgrounds and some solid effort, before long the two secured a few

regular customers that provided them annual

revenue to keep them going while they further built the business. “Our goal was simple. Get

great employees and treat them great, then let those great employees take care of your great customers,” added Gran. “The end result is a great company.”

This nurse’s station fabricated from solid surface complete with column wraps and highlighted by colorful tiles (also installed by The Countertop Factory Midwest) highlights the intricacies that the company is capable of producing.

International Surface Fabricators Association • Vol. 12 / Issue 1 • 31

the countertop factory midwest This kitchen highlights the use of three integrated materials — quartz on the L-shaped counter in the background, glass tile for the backsplash and a contrasting color of granite on the island in the foreground.

a Park Industries Fastback 2 edge polisher; a BACA Systems MiterExcel miter machine; a

HydroClear80 water recycling system by Park Industries; a Water Treatment Solutions filter

press for water recycling; a Pathfinder system that takes digital images of every slab (to be used with Slabsmith), and overhead cranes throughout the entire facility.

In its solid surface/laminate shop, TCF has

two CNC machines, a thermoforming oven, a

v-grooving machine, a custom dust collection system in its finishing area, and a variety of other basic cutting, routing and other

equipment required for countertop fabrication.

The entire company runs on the Moraware

software platform, allowing easy access to Road Map to Success

all information necessary to run a business.

And not only does it offer all of the premium

In fact, TCF is completely paperless from the

history, TCF has come a long way. It now

of different ways, because the company

facilities.

the western suburbs of Chicago, has 150

beholden to any customer or market and made

Chicagoland, downstate Illinois, Southern

and the clients within each segment). The

With nearly 14 years of business now in its

surfaces, it also goes to market in a variety

operates out of a 65,000-sq.-ft. facility in

specifically decided it did not want to be

dedicated employees and services all of

diversity a priority (both with its customer base

Wisconsin and Northwest Indiana.

market shares break down with the big box

Not only does the company continue to offer

production builders and commercial work

solid surface, in order to make it easy for

its customers to get the countertops they

want from the company, it provides all major

surfaces. “We are the only countertop fabricator in Chicago that manufactures all four of the

stores being about 40 percent of its business, each being about 25 percent of its market, and kitchen & bath dealers and custom builders/

retail sales each being about 5 percent of its customer base.

field operations to the office and the fabrication Going one step further, the company also offers a variety of value-added services. “In being

consistent with our theme to be a single source provider, we have expanded our services to

better assist our customers with their projects,” said Gran. “We have licensed plumbers on

staff, as well as experienced tile setters. We

also have a commercial millwork facility that

offers plastic laminate casework and custom pieces for our commercial customers.”

Additionally, in order to assist customers with

major surfaces in-house: natural stone, quartz/

As the company grew in size, product offerings

Gran. “In the ‘other’ category we include

was taking advantage of the technological

that it can sell at set pricing. This is designed

porcelain and green products.”

very beginning, we recognized the need for

company’s products with ease and confidence,

in order to keep up with demand while taking

Ultimately, it has proven to be a great sales tool

a better assortment of materials at fair prices, TCF stocks more than 60 colors in its facility

other, solid surface and laminate,” explained

and service area, one key element it relied upon

sintered material, ultra-compact surfaces,

advancements available to it. “From the

to allow customers the ability to sell the

technology and automation in our business

regardless of what material is wanted.

great care of our customers,” said Gran.

for the company and a winning prospect for its

Looking at the numbers, TCF goes through 170,000 sq. ft. of natural stone per year

(about 30 percent of its total volume); 275,000 sq. ft. of quartz/other annually (about 50

As such, the company is very serious about

surface per year (about 15 percent of its total);

hard surface facility, the company uses two

5 percent of its total).

four large-format Park Industries Titan CNCs;

percent of its total); 85,000 sq. ft. of solid

this aspect of its fabrication process. In its

and 30,000 sq. ft. of laminate annually (about

Park Industries dual-table Fusion sawjets;

32 • Vol. 12 / Issue 1 • International Surface Fabricators Association

clients.

The Differentiators Obviously, a big differentiator for the company

is the breadth of products it works with, which can lead to some unique challenges. “The

A great example of a commercial application, this reception desk integrates dark quartz on the top right and left, mixed with a lighter solid surface down the middle.

benefits of working with all materials is that we can service all of our customers’ countertop

needs,” explained Gran. “Our customers are

busy and because we are a single source for countertops, they only need one vendor to

complete their countertop projects [including plumbing and tile setting].”

As for the downside of offering so many

options, Gran said, “While we do not consider it a drawback, we do need to have different

of purchasing options becomes much clearer.”

skill sets for the different product segments, so labor is always a concern. However, with

The “hot sauce” program has created what

successful at offering all of these products, and

with the average upgrade adding 65 percent

automation and cross-training, we have been

can only be described as amazing results,

all with the same great quality.”

directly to the bottom line in pure earnings,

while incentivizing employees/accounts who

Although introducing state-of-the-art

participate in selling. “So $100,000 in ‘hot

equipment allowed the company to increase

sauce’ sales will add $65,000 in net earnings,”

capacity, reduce labor and improve quality, it

explained Gran. “So, if an average fabrication

sees people (both its employees and those in

shop is earning 3 percent EBTIDA, then that

the industry as a whole) as significant assets.

“We attend all of the industry trade shows,

participate in trade association groups, such

as Rockheads Group, ISFA, NSI and SFA, and have close relationships with the equipment leaders in our industry like Mike Schlough

[president of Park Industries] and Chuck Russo [owner of BACA Systems] to understand the next innovative technologies,” said Gran.

“And while many companies talk about their

employees as being important, we truly mean

it and live it every day. We are a great company today because of all the amazing people that come to work to help make a difference in

Owners Geoffrey Gran and Bill Heuer are not only partners of one of the largest, most successful countertop companies in the Midwest, but also lifelong best friends. systems that help us manage our business,” explained Gran. “We have become data

analytics experts in order to better understand and improve our business metrics.” These

metrics not only help the company to grow,

but also to grow smartly and to analyze where

improvements are needed, such as maximizing the value of each sale.

our customers’ lives. And we transition to an

“We realized that we were excellent in selling

and their efforts to make TCF best-in-class.”

options,” Gran expounded. “We recognize

amazing company because of our employees The company recognizes that its advanced machinery, solid employees and industry

relationships are critical components to the

No. 1 business goal, which is to generate tall profits. But, it sees the generation of mass

profit as an opportunity to continue to reinvest in all levels of the company in order to drive it

further. That said, these investments don’t stop with employees and machinery.

“We have integrated many different software

countertops, but really did not focus on

how hard it is to get a customer, and it is our responsibility as the countertop experts to

make sure we have educated our customers

on everything that is available to them. So, we

started a program called ‘hot sauce’ where our

entire company, at different parts of the project cycle, will make sure to talk to the customer

about options, upgrades and available features for their countertops. Once you can get a

customer to recognize that their countertops

are really an investment [vs. a cost], their view

$65k is equal to adding $2,167,000 in revenue!”

Those kinds of sales aren’t without plenty of

efforts, as The Countertop Factory Midwest’s sales team spends 80 percent of its days on the road in front of current and prospective

customers, which is obviously paying off. “As a sales and marketing company, we have always relied on a sales staff to find opportunities,

build relationships and close deals,” said Gran.

“Our staff is professional, well trained and

dedicated to customer satisfaction. In fact, our innovative approach has allowed us to create another company where we offer sales and

marketing consulting for fellow fabricators.”

TCF has even started a technology company called Fifth Gear Technologies where it

develops software applications specifically for

fabricators created by fabricators. For example, it has a software called SPEEDlabel (www.

speedlabel.net) that allows a sawyer to place

an individual label complete with part-specific data, a drawing of the part with dimensions,

finished profiles and other important data on

each part that is cut instead of handwriting or using masking tape. Another product of that

offshoot company is an engineering software

called SPEEDdraw (www.speeddraw.net) that International Surface Fabricators Association • Vol. 12 / Issue 1 • 33

the countertop factory midwest The Countertop Factory Midwest counts its employees as among its greatest assets, but also takes advantage of advancements in technology that it can utilize in its 65,000-sq.-ft. facility. Some of the advancements were even developed in-house such as SPEEDdraw and SPEEDlabel software systems that help avoid mistakes by using detailed labels on all cut parts.

takes a raw dxf file from a laser measuring

device and creates a final shop ticket along

with G-code ready files in just a few minutes.

According to Gran, not only does this reduce many potential human error elements of

measuring and CAD, but it also eliminates a lot of the busy work at the field measure, allowing

employees to spend more time with customers.

Looking to the Future and Sharing from the Past

Gran had plenty of perspective gained over his time in the countertop industry, as well

as useful advice to offer his contemporaries.

“Over the past 14 years, we have seen our hard surface materials increase in popularity,” he

explained. “Of course, quartz has taken a major

aesthetics that were previously not available in traditional materials.

“Listen more than you talk (which is why

you have two ears and only one mouth). For anyone who knows me, this a tough one,

but I work at it every day,” said Gran by way of advice. “If you hire great employees, let them be great. Do not micromanage them

into mediocrity. A majority of the change and

He also said there is a list of four key elements that can improve any business: ■■ Be honest

palettes change in the design community. Also,

customers and vendors

any pending tariffs on Chinese quartz will help

■■ Communicate, communicate, communicate

shift some market share that direction.”

the new products that are being developed by

some of the leading companies in our industry,” said Gran. “DuPont is launching a sintered

product called Corian Sintered, and Wilsonart

is now producing a hard performance product called Thinscape, plus the new colors of solid

surface and laminate are wonderful. Porcelain has also hit the design community with force, and we are seeing some pretty amazing

34 • Vol. 12 / Issue 1 • International Surface Fabricators Association

and share.” He described this idea in a couple of different terms, one being that failing to share means no one will know how you are feeling, or if someone is doing a good (or bad)

undoubtedly missing out on some great ideas

■■ Be compassionate with your employees,

developments. “We are very excited about

Another rule he touched on was “Be open

say so listen to them.”

our staff. Your employees have great things to

shift back over the next few years as the color

to keep an eye on trends and new product

positive change for a long time.”

job; and another being if you think that your

■■ Work with a sense of urgency

it, we can build it,” it pays for the business

and have accountability, then you can affect

improvement that happens at TCF comes from

lead over natural stone, but we expect a slight

With a company motto of “If you can dream

make something a daily passion, report it out,

way is the only possible solution, you are and opportunities.

Sharing some final thoughts, Gran reflected on his path and if knowing what he knows now, would he have still gone into the countertop industry, and without a pause, he said he would. “This industry is hard. Measuring, material handling, manufacturing and installing material that can be fragile can prove to be

“There are many processes you have to follow

difficult, but every day we learn and get better.

said Gran. “But there are some rules that

mountains to climb (and excavate) until this

to be successful; there is not a magic pill,”

Our industry is still relatively new and we have

we incorporated into our daily lives, which

industry is not as volatile.

have proven to be great contributors to our success.”

One main rule is “Don’t be afraid of change, but do be afraid of being stagnant.” He explained

this as the process of always trying to innovate, reviewing processes and finding opportunities to be better. “Change really only happens and becomes part of a company’s culture if it is

endorsed by management,” he said. “If you

“We have elected to become very involved in this industry,” he concluded, “It has brought us many great friends and opened up many doors of opportunities.”

The Countertop Factory Midwest is located at 869 S. Route 53, Addison, IL 60101. For more information about the company, visit www.tcfmidwest.com or call (603) 458-0474.

Here.Now.News.

From the Desk of Amy Miller, Executive Director

The Speed of Trust In Stephen M.R. Covey’s best-selling book,

The Speed of Trust, he presents and shares

the single most common source of success and failure within business: Trust. Now I

recognize (and the book does as well) that

when we hear the word “trust,” we conjure

mission and purpose. At ISFA, we believe in developing strong relationships, grounded in trust, across the entire supply chain.

ISFA began with a small group of fabricators interested in learning best practices from one

up images of warm, fuzzy team-building

another and working together to the benefit of

image is inaccurate, though. When applied to

a group of competitors into an international

and it affects profitability.

worked together, they pushed the envelope on

seminars, and a nice-to-have sentiment. This

all of them. Out of that initial idea, they turned

business, trust is hard, real and quantifiable,

fellowship. The group found that when they

The Economics of Trust When trust declines, speed also declines, while costs go up. Take for example the Sarbanes-Oxley Act. Put in place in the

quality, precision, productivity and, far better, solidarity and fellowship. These same values govern ISFA today.

Through our live events, we bring together

wake of the corporate scandals of Enron

fabricators, distributors, suppliers and

regulations cost business owners a lot of

issues affecting their livelihoods. New

and WorldCom, compliance with these new

manufacturers to discuss the topics and

time and money to put in place all of the new

relationships are formed, and a network of

accounting requirements.

trusted industry peers is developed.

On the flip side, when trust goes up, speed

Through our fabrication training programs,

the TSA pre-check option at the airport.

and installers that are able to serve the

goes up, and costs go down. Take for example

we develop new certified ISFA fabricators

Because individuals that have enrolled in the

marketplace. ISFA Certified Professionals can

program have already been pre-screened, they are quickly able to move through the security process saving both time and money for themselves and for the airport.

Warren Buffett is famous for using the speed of trust to save him millions on lawyer fees and due diligence. His method is simple.

He develops relationships founded in trust,

and then transacts business with those with

be trusted to deliver high-quality products, and to serve in an ethical manner.

As we enter 2019 together, I invite you to utilize ISFA more fully. Whether through event attendance, training and certification, or just as a resource for referrals, we’re here for you.

Trust me.

My Best,

whom he has trust. When there is trust in a

transaction, both parties benefit from faster and more efficient business.

Trust in ISFA

Amy Miller

I bring you this concept of trust as an

ISFA Executive Director

economic driver because it aligns with ISFA’s

AmyM@isfanow.org

ISFA Events & Training

For additional information and registration options, please visit www.isfanow.org, or email amym@isfanow.org. Personalized training options are also available. Email carol@isfanow.org for more information.

Solid Surface Fabrication Training Sponsored by Regent Stone Hosted by GECKO SSS April 16 – 18 San Antonio, Texas Industry Roundtable Sponsored by LG Hausys May 6 – 8 Atlanta, Ga. (Adairsville) Gen 2 Event Sponsored by Moraware, GranQuartz and Cosentino June 4 - 6 Detroit, Mich.

Industry Roundtable Sponsored by Crossville and Moraware Hosted by Precision Countertops Sept. 17 – 19 Portland, Ore. ISFA 2019 Annual Conference Sponsored by GranQuartz, Crossville, Integra Adhesives, BACA Systems, Cosentino and Infinity Surfaces Oct. 20 – 23 Scottsdale, Ariz.

Industry Roundtable Sponsored by CMS North America Hosted by INDEKO Dec. 3 – 5 Guadalajara, Mexico International Surface Fabricators Association • Vol. 12 / Issue 1 • 35

ISFANews ISFA On-Site Assists OGB Architectural Millwork Expand Employee Training The ISFA On-Site Training Program, in which an

turnover and retirement, they needed assistance

expert certified ISFA trainer travels to a business

getting new employees up to speed on the

to assist with hands-on training of either solid

process. Pappenfort, working with OGB Project

surface or quartz/granite, has completed another

Manager Chris Blakeway and General Manager

successful mission.

Mark Bennett, put on a two-day seminar for

OGB Architectural Millwork located in Albuquerque, N.M., has been in business since 1925, handling primarily commercial casework and countertops (both laminate and solid surface – including Corian®, Avonite®, LG HIMACS®, and others). The company, which has more than 50 employees, called in ISFA Trainer

eight fabricators, completing L-shaped tops with three different edges, undermount sink seaming and cooktop cutouts. That was followed up with an additional one-day seminar for 10 installers, covering material handling/transporting and horizontal installations as well as vertical wall/ shower installations.

Chris Pappenfort to help them with a refresher

With the training wrapped up, OGB is set to

for solid surface training.

continue the high-quality work for which they

Although they have fabricated and installed solid surface in the past, because of employee

have been known for nearly a century.

ISFA On-Demand is a customized training

ISFA Booster Club

The ISFA 2020 Booster Club is a new program comprised of ISFA members committed to growing ISFA membership, benefits and programs.

Each Booster Club Member makes a financial contribution to ISFA, and each participates in a quarterly conference.

The quarterly calls are led by Amy Miller, ISFA Executive Director, and Augie Chavez, ISFA Board President. On the call, new ideas for projects and programs to benefit ISFA members and the industry are discussed, as well as timelines for implementation. Those interested in being a part of the ISFA Booster Club can contact Amy Miller for more information at amym@isfanow.org.

36 • Vol. 12 / Issue 1 • International Surface Fabricators Association

program for ISFA members designed to meet the needs of a specific business. Basic fabrication instruction includes product orientation, safety, tooling, fabrication and installation. More advanced instruction includes manufacturer’s fabrication/installation requirements.

For more information or to set up a personalized training program, contact ISFA Operations Manager Carol Wilhite at carol@isfanow.org or (412) 487-3207.

Thank you to our ISFA 2020 Booster Club Members!

ISFANews Recent Roundtable Event in Raleigh Hailed a Success

Three additional Roundtable Events planned for 2019 In early February, ISFA hosted an Industry

meetings, all of the

business managers and owners (including

open and willing to

Roundtable Event in Raleigh, N.C., where

fabricators, distributors and suppliers) came together to meet and network with industry

leaders, while discussing a variety of topics that are key to the industry.

While this event, like all of these Roundtables,

was meant to be small enough for direct personal interaction and sharing of best practices (15 to

20 attendees), the backgrounds of the attendees were quite diverse.

There was great value in having this diverse, but small group, all in one place with the purpose of discussing key topics in our industry.

The event started with a tour and reception at

ROCKin’teriors, ISFA’s 2018 Fabricator of the Year.

This unique shop invests in its employees and

because of the wide array of product offerings,

including newer and eco-friendly products, it lands a lot of high-end work in its market. The event also included a look at the sustainable-products based

distributor, CaraGreen, and the emerging surfacing materials the company offers.

In general, the meeting showcased the value of working together and sharing information

in a group setting. As is common with these

participants were share in an effort to improve their

businesses as well

as the industry as a whole. Discussions

included a wide range of topics, from the impact of duties and tariffs on Chinese quartz to labor shortages to an open discussion between

fabricators and quartz manufacturers about

safety, particularly focused on the dangers of

silicosis. The discussions centered on the impact on fabricators’ bottom lines and the need to

maintain high standards at all levels to maintain solid margins.

Overall, the feedback from attendees was

extremely positive and high praise for the value of attendance was given.

If you are interested in attending one of the ISFA Roundtable Events, there will be at least three more opportunities to do so: May 6 to 8 in Adairsville, Ga., hosted and sponsored by LG Hausys; Sept. 17 to 19 in Portland, Ore., hosted by Precision Countertops and sponsored by Crossville and Moraware; and Dec. 3 to 5 in Guadalajara, Mexico, hosted by INDEKO and sponsored by CMS North America. For more information about these events or to register, visit www.isfanow.org, or contact Amy Miller at amym@isfanow.org.

PHOTOS BY SCOTT MISNER

THANKS TO OUR SPONSORS

ISFA Gen 2 Program Helps Companies with Present and Future Transition of Ownership ISFA is putting on a Gen2 Leadership Gathering June 4 to 6 in Detroit, Mich., designed to provide education and networking opportunities for companies that are in the process of transitioning to, or who have already transitioned to second- or third-generation owners.

Gen 2 businesses have unique needs and challenges, and ISFA’s Gen 2 event creates a peer group and an environment for discussing and sharing these opportunities.

For more information about this event or to register, visit www.isfanow.org, or contact Amy Miller at amym@isfanow.org.

SPONSORED BY

International Surface Fabricators Association • Vol. 12 / Issue 1 • 37

ISFANews

2019 ISFA Annual Conference in Scottsdale, Arizona In 2019, the ISFA Annual Conference will at The Short Course, Mountain Shadows, and Open for Registration be held stateside at the beautiful Mountain

Here’s what one attendee of the 2018 event had to say: “The moment for me that stands out the most was during the cocktail reception prior to the Awards Dinner on the final evening. I had a conversation that has the potential to turn into a huge opportunity for my business in the

Shadows Resort in Scottsdale, Ariz. Expert speakers, roundtable dialogue, new product introductions, conference specials and plenty of opportunities to engage and network with attendees will be provided.

The ISFA Conference and Annual Meeting will take place Oct. 20 to 23, and registration

coming years. I would never have had that conversation

includes three nights at the resort, a welcome

had I not been in that place at that moment. The ISFA

networking reception, attendance to the

meetings always provide these opportunities — especially the Annual Meeting.These interactions are priceless and continue to change the shape of my business.”

PRESENTING SPONSORS

ISFA Business Meeting, which includes an announcement of the ISFA Board of Directors election, various educational sessions, the ISFA Annual Awards reception, a golf scramble

Each year, ISFA awards the Mike Nolan scholarship to an individual seeking education for a career in the skilled

Applications are now being accepted

through March 31, and a winner of the

$1,200 scholarship will be awarded this

trades dealing with the decorative

summer.

surfacing industry, cabinetry and/or

Additional information and the

general carpentry. The scholarship is awarded in honor of Mike Nolan, one of ISFA’s dear friends, board member and 38 • Vol. 12 / Issue 1 • International Surface Fabricators Association

during the event.

This is the premier event of the year for

fabricators and those allied to the countertops/ surfacing industry, providing invaluable contacts, experience and information.

REGISTER BY MARCH 31 to secure the best rate Pricing by March 31:

$1,599, Guest Rate: $749

Pricing after March 31:

$1,699, Guest Rate: $849

Contact Amy Miller at amym@isfanow.org or (567) 239-2102 for more information.

OTHER SPONSORS

Now Taking Applications for Mike Nolan Scholarship

former fabrication trainer.

breakfast, lunch, dinner and evening cocktails

ISFA to Launch Benchmarking Survey This spring ISFA will be initiating a benchmarking survey to provide members better insight into industry averages and best practices.

website at www.isfanow.org. The website

Please be on the lookout for details to come via email. Anonymously compiled results will be shared with all ISFA members.

parties can donate to this worthy cause.

SPONSORED BY

application can be found on the ISFA

also offers information on how interested

ISFANews ISFA Board of Directors Augie Chavez President GECKO SSS 4630 Sinclair Rd. San Antonio, TX 78222 (210) 227-3100 augie@geckosss.com www.geckosss.com Kate Dillenburg Immediate Past President and Secretary Bisley Fabrication 7000 Industrial St. Gresham, WI 54128 (715) 787-4410 kdillenburg@bisfab.com www.bisfab.com Paul “Max” Le Pera Vice President Global Surfacing Alliance 106 Melrich Rd. Cranbury, NJ 08512 (908) 358-5252 pmlp33@gmail.com Mike Langenderfer Treasurer The Countertop Shop 9300 Airport Rd. Monclova, OH 43542 mike@countertopshop.net www.countertopshop.net

Kelley Montana Director Humboldt Countertops & Surfacing 70 W. 4th St. Eureka, CA 95501 (707) 442-5918 kmontana@humtop.com www.humtop.com Steve Mast Director Precision Countertops 26200 S.W. 95th Ave. Ste. 303 Wilsonville, OR 97070 (503) 660-3023 Steve.m@precisioncountertops.com www.precisioncountertops.com Austin Maxwell Director Maxwell Countertops 324 S. Plum St. Farmer City, IL 61842 (309) 928-2848 austin@maxwellcounters.com www.maxwellcounters.com Eric Tryon Director Clio Holdings/Premier Surfaces 845 McFarland Pkwy.

Alpharetta, GA 30004 (470) 419-4555 eric@premiersurfaces.com www.clioholdings.com

Adam Albee Director Counter Culture 5012 Rentworth Dr. Lincoln, NE 68516 (500) 531-5078 adam@thetopculture.com www.thetopculture.com

Jim Callaghan Associate Member Representative GranQuartz 3950 Steve Reynolds Blvd.

Norcross Ga 30093 (248) 660-3291 jcallaghan@granquartz.com www.granquartz.com

Matt Kraft Director Custom Marble Inc. 850 S. Mulberry Millstadt, IL 62260 matt.kraft@custommarble.net www.custommarble.net

Joe Connolly Associate Member Representative SASSO 220 N. Smith St. Ste. 414 Palatine, IL 60067 (224) 200-8004 jconnollysassousa@gmail.com www.sassousa.com

ISFA Contacts ISFA PO Box 627 Ingomar, PA 15127 (412) 487-3207 www.isfanow.org Executive Director Amy Miller (567) 239-2102 amym@isfanow.org Communications Director Kevin Cole Magazine/Website Publisher & Editor (815) 721-1507 kevin@isfanow.org Operations Manager Carol Wilhite (412) 487-3207 carol@isfanow.org Account Representative Paul Wisnefski (262) 498-4184 wisnefski@sbcglobal.net Program Coordinator Amy Kyriazis (412) 487-3207 amy@isfanow.org Solid Surface Fabrication Trainer Chris Pappenfort (417) 598-2390 chris@isfanow.org Quartz/Stone Fabrication Trainer Fred Hueston (321) 514-6845 fred@isfanow.org

Steve Stoddard Director Advanced Surfaces, Inc. 130 Plastics Rd. Corry, PA 16407 (814) 663-0369 sstoddard@advancedsurfacespa.com www.advancedsurfacespa.com International Surface Fabricators Association • Vol. 12 / Issue 1 • 39

For more information, go to isfanow.org/info and list RS #10

Fabricator Directory Companies in blue are Certified Professionals. *** Denotes ISFA Booster Club Members.

For more information on the ISFA Certified Professional Program, visit ISFAnow.org/certified-pro.html.

ALABAMA

COLORADO

117 Cloverdale Dr. Alabaster, AL 35007 205-624-3538 www.cutstoneco.com

3300 E. 43rd Ave. Denver, CO 80216 303-996-6026 www.tshopinc.com

Cutstone Co.

ALASKA

Cook Inlet Housing Authority

3510 Spenard Rd. Anchorage, AK 99503 907-793-3047 www.cookinlethousing.org

Housewright Construction

PO Box 1541 Kodiak, AK 99615 907-539-2444

Vision Construction 17 Adak Ave. Fairbanks, AK 99701 907-479-0380 www.visionunited.com

ARIZONA

La Casa Bella Builders 401 N. Broad St. Globe, AZ 85501 928-425-2450 LCBbuilders.com

The Top Shop Inc.

DELAWARE

Troy Granite Inc.

711 Interchange Blvd.

Newark, DE 19711 302-292-1750 www.troygranite.com

FLORIDA

Beverin Solid Surface 1108 Palmetto Ave. Lehigh Acres, FL 33972 239-368-9444 www.beverin.com

Delorie Countertops & Doors Inc.

2140 N.W. 18th St. Pompano Beach, FL 33069 954-970-7661 www.deloriectd.com

Mill-Rite Woodworking Co. 6401 47th St. N. Pinellas Park, FL 33781 727-528-6305 www.mill-rite.com

ARKANSAS

NSM Florida Enterprises, LLC

7400 S. 28th St. Ft. Smith, AR 72908 479-459-5892 www.qualservsolutions.com

Sterling Mfg.

Qualserv

CALIFORNIA

Fischer Tile & Marble 1800 23rd St. Sacramento, CA 95816 916-452-1426 www.fischertile.com

Humboldt Countertops & Surfacing 70 W. 4th St. Eureka, CA 95501 707-442-5918 www.humtop.com

Pacifica Wholesale Tile and Stone

620 East Ball Rd. Anaheim, CA 92805 310-497-3511 www.pacificastone.com

The Countertop Factory

2470 E. Coronado St. Anaheim, CA 92806 562-944-2450 www.thecountertopfactory.net

1050 Central Park Dr. Sanford, FL 32771 407-774-0676 www.nsmotif.com 8293 Consumer Circle Sarasota, FL 34240 941-955-8787 www.sterlingmfg.com

GEORGIA

Atlanta Kitchen Inc.

196 Rio Circle Decatur, GA 30030 404-378-3220 www.atlanta-kitchen.com

Counter Fitters LLC

1026 Lynes Ave. Savannah, GA 31415 912-231-0103 www.counterfitterssav.com

Countersync

2014 Westside Ct. Augusta, GA 30907 706-828-7544 www.countersync.net

Craftmark Solid Surfaces Inc. 2772 Simpson Circle Norcross, GA 30071 770-242-8469 craftmarkcountertops.com

Premier Surfaces

Stalwart Systems

Stone Center

Stevens Industries Inc.

HAWAII

The Countertop Factory Midwest***

845 McFarland Pkwy.

Alpharetta, GA 30004 678-614-7111 www.premiersurfaces.com 1325 Oakbrook Dr. Ste. C Norcross, GA 30093 770-446-5155 www.stonecenteratlanta.com

Honolulu Tile & Marble Inc.

Montage Decor LLC

94-117 Malakeke Pl. Unit 102 Waipahu, HI 96797 808-200-7868 www.montage-decor.com

ILLINOIS

4-D Construction of IL, Inc. 1107 E. Cemetery Ave. Chenoa, IL 61726 815-867-2196 www.4-Dconstruction.com

Custom Marble Inc.*** PO Box 306 Millstadt, IL 62260 618-476-1345 www.custommarble.net

1601 N. LA Fox South Elgin, IL 60177 874-742-9222 www.marble-works.com

Maxwell Counters Inc.

PO Box 234 Farmer City, IL 61824 309-928-2848 www.maxwellcounters.com

New Age Surfaces 1237 Naperville Dr. Romeoville, IL 60446 630-226-0011

A. I. A. Countertops LLC 201 S. Huntington St. Syracuse, IN 46567 574-457-2018 www.aiacountertops.com

Laminated Tops of Central Indiana Inc.

711 E. Dillman Rd. Bloomington, IN 47401 812-824-6299 www.rakesolutions.com

IOWA

Solid Fabrications Inc.

StoneHouse Quartz & Granite

3901 100th St. Urbandale, IA 50322 515-512-5188 www.stonehousegranite.com

Top Crafters

811 Iowa Ave. Marshalltown, IA 50158 641-752-2465

VT Industries

1000 Industrial Park Holstein, IA 51025 712-368-4381 www.vtindustries.com

2430 N. Court St. Rockford, IL 61103 815-968-9651 www.piercelaminated.com

403 S. Sycamore Villa Grove, IL 61956 217-832-8207 www.ssctops.com

INDIANA

2515 Murray St. Sioux City, IA 51111 712-255-5319 www.solidfab.com

Marble Works

Solid Surface Creations Inc.

704 W. Main St. Teutopolis, IL 62427 217-857-7100 www.stevensind.com

869 S. Route 53 Addison, IL 60101 630-606-8055 www.tcfmidwest.com

1602-B Auiki St. Honolulu, HI 96819 808-845-3775

Pierce Laminated Products Inc.

7797 N. Caldwell Ave. Niles, IL 60714 847-972-1193 www.stalwartsystemsusa.com

KENTUCKY

Granite America

1121 St. Louis Ave. Louisville, KY 40241 502-419-0713

Louisville Lumber & Millwork 1400 Lincoln Ave. Louisville, KY 40213 502-459-8710 www.louisvillelumber.com

International Surface Fabricators Association • Vol. 12 / Issue 1 • 41

Fabricator Directory Companies in blue are Certified Professionals. *** Denotes ISFA Booster Club Members.

For more information on the ISFA Certified Professional Program, visit ISFAnow.org/certified-pro.html.

Paxton Countertops & Showers

NEW JERSEY

1272 Hwy. 490 E. Bernstadt, KY 40729 606-843-6891 www.surfaces-unlimited.com

MINNESOTA

Spaulding Fabricators Inc.

Majestic Kitchen & Bath

Bangor Wholesale Laminates

The Pinske Edge

NEW MEXICO

MISSISSIPPI

PO Box 10482 Albuquerque, NM 87184 505-897-3141 www.americancountertops online.com

Metro Woodcrafters of NC, Inc.

StoneMark Granite LLC 989 Logan St. Louisville, KY 40204 502-315-5100 www.stonemarkgranite.com

Surfaces Unlimited Inc.

MAINE

355 Target Industrial Circle Bangor, ME 04401 207-945-5928

Shad’s Custom Countertops Inc.

11 Collins Pond Rd. Windham, ME 04062 207-893-3445 www.getshad.com

MARYLAND

Carefree Kitchens Inc.

2910 Strickland St. Baltimore, MD 21223 410-233-4900 www.carefreeindustries.com

Creative Surface Interiors Inc.

8393 Ardwick Ardmore Rd. Landover, MD 20785 301-386-4654 www.creativesurfaceinteriors.net

SolidTops LLC

505 South St. Easton, MD 21601 410-819-0770 www.solidtops.com

PO Box 174 Grand Ledge, MI 48837 517-719-0146 www.paxtonsurfaces.com

Innovative Surfaces Inc. 515 Spiral Blvd.

Hastings, MN 55033 651-437-1004

119 Main St. Plato, MN 55370 320-238-2196 www.pinske-edge.com

Alexander Counterwrights

3803 Old Mobile Ave. Pascagoula, MS 39581 228-938-6484 www.alexandercounter wrights.com

Marvic Corp.

2450 Lorio St. Union, NJ 07083 908-686-4340 www.countertopsofnj.com 1136 Industrial Pkwy.

Brick, NJ 08724 732-840-4433 www.spauldingfabricators.com

American Countertops

Jaynes Structures

2906 Broadway N.E. Albuquerque, NM 87107 505-344-8589 www.jaynescorp.com

Onslow Stoneworks

1661 Hwy. 58 PO Box 1239 Swansboro, NC 28584 252-393-2457 www.onslowstoneworks.com

4525 N.W. 41st St. Ste. 400 Kansas City, MO 64150 816-767-2075 www.premiersurfaces.com

NEW YORK

Stoneworks

Premier Surfaces

MONTANA BMC

3200 Hwy. 12 E. Helena, MT 59602 406-444-8721 www.buildwithBMC.com

NEBRASKA

Counter Culture

3711 Paseo del Norte Albuquerque, NM 87113 505-998-0000 www.ogb-am.com

JG Associates

PO Box 14 Pt. Lookout, NY 11569 516-897-9200

Marker Systems Inc.

940 River Rd. North Tonawanda, NY 14120 716-695-1102

1079 N. Montello St. Brockton, MA 02301 508-894-6999 www.sterlingmillerdesigns.com

A Top Above The Rest

44038 Phoenix Dr. Lake Orion, MI 48362 586-532-7763 www.hardrocstoneworks.com

PO Box 669488 Charlotte, NC 28266-9488 704-394-9622 www.metrowoodcrafter.com

MISSOURI

Modern Home Distributing

Hard Rock Stone Works

104 Jeffrey Way Youngsville, NC 27596 919-376-5941 www.gomajestic.com

ROCKin’teriors

5012 Rentworth Dr. Lincoln, NE 68516 Jack’s Custom Woodworking/ 500-531-5078 www.thetopculture.com JCW Countertops 3 Aberjona Dr. Lincoln Laminating Inc. Woburn, MA 01801 5010 Rentworth Dr. 781-935-1907 Lincoln, NE 68516 www.jcwcountertops.com 402-434-6009 www.lincolnlaminating.com Sterling Surfaces 76 Leominster Rd. Lycos, Inc. Sterling, MA 01564 2445 Deer Park Blvd.

978-422-3321 Omaha, NE 68105 www.sterlingsurfaces.com 402-201-2283 www.lycosfinish.com Sterling-Miller

MICHIGAN

100 Landmark Dr. Greensboro, NC 27409 336-215-5518 www.carolinacustom surfaces.com

OGB Architectural Millwork

MASSACHUSETTS

Designs Inc.

Carolina Custom Surfaces***

Stone Concepts, Inc.

10802 Sapp Brothers Dr. Omaha, NE 68138 865-523-0967 www.stoneconceptsomaha.com

NEVADA

Carpenters Int’l.

Training Fund

6801 Placid St. Las Vegas, NV 89119 702-938-1111

42 • Vol. 12 / Issue 1 • International Surface Fabricators Association

PO Box 395 Nunda, NY 14517 585-468-2523

Penn Fabricators Inc. 30 Platinum Ct. Medford, NY 11763 631-205-0282 www.pennforcorian.com

NORTH CAROLINA Atlantic Countertops

4250 Old Wake Forrest Rd. Raleigh, NC 27613 919-981-0163 www.atlanticcountertops.com 121Wilkie St. Forest City, NC 28043 828-382-0174

BloomDay Granite & Marble

3810 Indiana Ave. Winston-Salem, NC 27105 336-414-0842 www.bloomdaygranite.com

230 Hampton Woods Ln. Ste. 100 Raleigh, NC 27607 919-577-0207 www.rockinteriors.com 18623 Northline Dr. Cornelius, NC 28031 704-936-8340 www.stoneworksltd.com

OHIO

Cutting Edge Countertops Inc.

1300 Flagship Dr. Perrysburg, OH 43551 419-873-9500 www.cectops.com

L. E. Smith Co.*** 1030 E. Wilson St. Bryan, OH 43506 888-537-6484 www.lesmith.com

Laminate Shop, Inc. PO Box 1218 Marietta, OH 45750 740-749-3536

The Countertop Shop LTD*** 9300 Airport Rd. Monclova, OH 43542 419-868-9101 www.countertopshop.net

Top Advantage Surfaces Inc. 12989 Market Ave. N. Hartville, OH 44632 330-877-2138 www.topadvantage.com

Top Shelf Laminated Products 400 Dietz Rd. Warren, OH 44483 330-393-1289

Companies in blue are Certified Professionals. *** Denotes ISFA Booster Club Members.

For more information on the ISFA Certified Professional Program, visit ISFAnow.org/certified-pro.html.

Tower Industries

2101 Ninth St. S.W. Massillon, OH 44647 330-837-2216 www.towersurfaces.com

OREGON

Crowley’s Granite & Quartz 10100 S.W. Herman Rd. Tualatin, OR 97062 503-850-2496

Oregon State University 601 S.W. 35th St. Corvallis, OR 97333 www.oregonstate.edu

Precision Countertops Inc.***

SOUTH DAKOTA

DFC-Dakota Fixture & Cabinet Co. 45753 237th St. Madison, SD 57042 605-256-3707 www.soliddfc.com

TENNESSEE

Alexander Brothers Tile & Marble Inc.

1446 S. Cooper St. Ste. 101 Memphis, TN 38114 901-278-9626 www.alexandermarble andgranite.com

PO Box 387 Wilsonville, OR 97070 503-692-6660 www.precisioncountertops.com

Countertops of Memphis

A.S.S.T.

Creative Countertop Solutions Inc.

PENNSYLVANIA

350 South St. McSherrystown, PA 17344 717-630-1251 www.asst.com

Advanced Surfaces Inc. 130 Plastics Rd. Corry, PA 16407 814-663-0369

Eurofins Lancaster Laboratories

2425 New Holland Pike Lancaster, PA 17601 717-656-2300

301 W. Olive Ave. Memphis TN 38106 901-602-7115 www.countertopsofmemphis.com 919 4th Ave. S. Nashville, TN 37210 615-915-0718 www.creativecountersolutions.com

Kitchen Tops Inc.

1300 Ault Rd. Knoxville, TN 37914 865-523-0967 www.kitchentops.net

TEXAS

Alpha Granite

Indoor City Granite and Marble

915 W. Howard Ln. Austin, TX 78753 505-814-5354 www.alphagraniteaustin.com

Kauffman Kitchens

5347 Spring Valley Rd. Dallas, TX 75254 661-857-0722 www.cirrusami.com

1284 Loop Rd. Lancaster, PA 17601 717-368-5604 www.indoorcity.com

270 Commerce Dr. New Holland, PA 17557 717-355-9906 www.kauffmankitchen.com

Kramer’s Fabrications Inc.

PO Box 41 Bernville, PA 19506 610-488-6213 www.kramershowerbases.com

Pence Countertops Inc.

124 Ellis Woods Rd. Pottstown, PA 19465 610-326-6609 www.pencecountertops.com

Pittsburgh Troy Granite

1060 484 Lowries Run Rd. Pittsburgh, PA 15237 412-446-1060 www.troygranite.com

Cirrus Asset Management

Classic Counter Tops 2325 Executive Dr. Garland, TX 75041 972-840-1234

Counterscapes, Inc.

2228 Deerbrook Dr. Tyler, TX 75703 903-581-5676 www.counterscapes.com

Countertop Solutions LLC PO Box 82087 Houston, TX 77282 713-204-0080

Dirk Foster

Gecko Solid Surface Solutions*** 4630 Sinclair Rd. San Antonio, TX 78222 210-227-3100 www.geckosss.com

Gunckel Architectural Stoneworks, LLC 5085 Elm Creek Rd. Seguin, TX 78155 830-303-0688 www.gastonework.com

1004 Obici Industrial Blvd.

Suffolk, VA 23434 757-539-0262 www.trindco.com

WASHINGTON

FloForm Countertops 22445 76th Ave. S. Kent, WA 98032 253-639-4567 www.floform.com

King County Library System

Legacy Granite and Marble

960 Newport Way N.W. Issaqua, WA 98027 425-369-3300 www.kcls.org

6214 Keyko St. Houston, TX 77041

Off Grid Builds

PO Box 22 Barksdale, TX 78828 830-834-9878 offgridbuilds.lilserengeti.com

WISCONSIN

Bisley Fabrication Inc.***

True Blue Granite

700 Industrial St. Gresham, WI 54128 800-424-7539 www.bisleyfabrication.com

W.R. Watson Inc.

3142 W. Mill Rd. Milwaukee, WI 53209 414-352-7870 www.kopfmanntops.com

UTAH

200 A Main St. Sullivan, WI 53178 262-593-2456

3626 Binz Engleman Rd. San Antonio, TX 78219 210-281-5520 www.tbgranite.com 12902 Mula Ln. Stafford, TX 77477 281-495-3664 www.wrwatson.com

Plastic Specialties Inc. 1640 S. Redwood Rd. Salt Lake City, UT 84104 801-746-1212 www.psitops.com

VERMONT

Vermont Solid Surface

PO Box 602 852 Portland St. St. Johnsbury, VT 05819 802-535-4986 www.vermontsolidsurface.com

VIRGINIA

CANADA

Elite Food Equipment

4 Fielding Ct. Ajax, ON L1T 4W5 Canada

FloForm Countertops

125 Hamelin St. Winnipeg, MB R3T 3Z1 Canada 204-474-2334 www.floform.com

FloForm Countertops

Ellis Page Co., LLC 10481 Colonel Ct. Manassas, VA 20110 703-346-9404 www.ellispageco.com

Metro Stone Works LLC 9115 Digital Dr. Unit 12 Manassas Park, VA 20111 703-396-866 www.metrostoneworks.com

Mid Atlantic Surfaces

2559 Turkey Creek Rd. Oilville, VA 23129 804-798-7462 www.midatlanticsurfaces.com

206 Allison Dr. Taylor, TX 76574 512-595-8054 www.durcon.com

4200 Lafayette Center Dr. Ste. A Chantilly, VA 20151 301-482-1717 www.surfacelinkcorp.com

Surface Link Corp.

The Kopfmann Co. Inc

McDermott Top Shop LLC

921 Morton St. Mineral Wells, TX 76067 206-898-8163

Durcon

TRINDCO

10-710 Cynthia St. Saskatoon, SK S7l 6A2 Canada 306-665-7733 www.floform.com

FloForm Countertops 7630 Yellowhead Trail Edmonton, AB T5B 1G3 Canada 780-474-7999 www.floform.com

PF Custom Countertops Ltd.

14017 174 St. N.W. Edmonton, AB T5S 1H1 Canada 780-484-0831 www.pfcustom countertops.com

International Surface Fabricators Association • Vol. 12 / Issue 1 • 43

Fabricator Directory Companies in blue are Certified Professionals. *** Denotes ISFA Booster Club Members.

For more information on the ISFA Certified Professional Program, visit ISFAnow.org/certified-pro.html.

Shape Industries

10 McPhillips St. Winnipeg, MB R3E 2J7 Canada 204-947-0409 www.shapeinc.com

Summum Granit Inc.

460 Principale St. Saint-Sebastien, QC G0Y 1M0 Canada 819-625-2333 www.summumgranit.com

FRANCE

CREA Diffusion

ZA Le Cheval Blanc Solgne F-57420 France 38-764-6923 www.crea-diffusion.com

INDIA

NEW ZEALAND

UNITED KINGDOM

904, Bwing, Kanakia Western Edge II, Western Highway Borivali East Mumbia 400066 Maharashtra India +91-966-464-1442 www.infinihybrid.com

5 Rylock Pl. Pakuranga, Auckland 2014 New Zealand 006495767241 www.wearindeko.com

Unit 9 Willersey Business Park Willersey, Nr. Broadway Worcestershire WR12 7RR United Kingdom 441-386-858100 www.interfab.co.uk

Infini Hybrid Pvt Ltd

ITALY

Legnopan SPA (Starkryl Solid Surface)

Via Dell’Industria 13-15 Piovene Rocchette, VI, 36013 Italy 39-0445-551500 www.legnopan.com

MEXICO

INDEKO***

Boulevard de los Charros 1500 Col. Belenes Ind. Nte. Zapopan, Jalisco Mexico 45150 52-3310287863 www.indeko.com.mx

For more information, go to isfanow.org/info and list RS #13

44 • Vol. 12 / Issue 1 • International Surface Fabricators Association

DOMANI BENCHTOPS

RUSSIA

AKRILIKA HOLDING Svobody St. 29 Moscow Russia 125362 +7(495)782-84-75 http://akrilika.com/en

UNITED ARAB EMIRATES Bond Interiors

PO Box 15758 Dubai U.A.E. 04 2711727, 06 5343222 www.bondinteriors.com

Interfab LTD

Sheridan Fabrications Limited

New Sheridan House, Don Pedro Ave. Normanton, West Yorkshire WF6 1TD United Kingdom 448-456-182800 www.sheridan-uk.com

For more information, go to isfanow.org/info and list RS #14 ISFA Member since 2013

For more information, go to isfanow.org/info and list RS #10

Product News Color charts can be downloaded from the company’s website or app.

For more info, go to isfanow.org/info and list RS #31

Braxton-Bragg Distributes Elephant Material Handling Systems Braxton-Bragg is now the exclusive North American distributor of Elephant cranes, hoists and vacuum lifters. The first three products offered are the Elephant Lifter and the Vacuum Multi-Position Air-Powered Lifter 1100 and 2200. The stone lifting equipment is designed to be easily mountable with simple features to eliminate complexity. The lifters have 0 to 90-degreee powered tilting able to block in horizontal and vertical positions; anodized aluminum continuous vacuum pumps powered by compressed air, stainless steel vacuum gauges with glycerine, air quiet vacuum generation with reduced air consumption of 100 lt/min., aluminum reserve vacuum tanks, high-quality steel suction pads with high-limit yielding, grip and release control by aluminum sliding valves, vacuum filters and luminous alarm systems.

For more info, go to isfanow.org/info and list RS #30

WEHA Introduces White Lion Quartzite Turbo Blades

WEHA introduced White Lion Quartzite Turbo Blades. Although they are made specifically for cutting quartzite, the company states that they are also suitable for quartz surfacing and other engineered stone, as well as granite.

Made with very high diamond content and a bond designed to keep them sharp, blades will reportedly cut fast and clean. They can be used wet or dry on all materials; have 10mmhigh diamond rims to maximize life expectancy; have cooling holes to keep them running and extend their life; have a bond built specifically for quartzite; come with ⅞- to 20⅝-in. four-pin quad holes for quad adapters; and are available in 5- and 6-in. sizes.

For more info, go to isfanow.org/info and list RS #32

Integra Adhesives Launches Surface Bonder ZERO Integra Adhesives launched Surface Bonder ZERO, a new adhesive with zero sag for quartz and natural stone. The adhesive is designed to work well when mitering or for vertical application because it stays in place after a bead is applied.

This allows for a clean, no-mess, no-waste application. Moreover, it offers a high bonding strength on both quartz surfacing and natural stone. Available in multiple colors, including a wide selection of true whites, this newest addition to Integra’s line of pre-colored adhesives is sold in 250ml 10:1 cartridges.

46 • Vol. 12 / Issue 1 • International Surface Fabricators Association

LPI Releases Newest Version of Laser Templator Software Laser Products Industries (LPI) has released Laser Templator v526, the latest version of its custom-designed 2-D measuring and templating software program for its LT2D3D laser templators. The most notable enhancement in the new software release is with its speed. According to the company, opening and saving job files for large, complex jobs is more than 30 times faster, while use

with small- to mid-sized jobs is up to six times faster. Functions, such as panning and zooming, now operate at a higher frame rate for improved responsiveness allowing for smoother transitions. The upgraded software is designed to be user-friendly and allows users to easily create and send CNC-ready files directly from the jobsite without requiring any CAD experience. The new Laser Templator software comes with every new LT-2D3D system.

Current customers can upgrade to v526 for free by following the prompts on their tablet to download the new version. A list of all the new features and improvements to the software is also available upon download.

For more info, go to isfanow.org/info and list RS #33

Chemical Concepts Introduces KDM110 Keep-Nut Drilling Machine The KDM110 Keep-Nut Drilling Machine from Chemical Concepts™ is a lightweight, precision tool for drilling panels and countertops.

This machine will enable any operator to repeatedly and efficiently drill holes with the correct dimensions for use with the Keep-Nut® anchoring system. Using an array of compatible bits, the machine can prepare holes in a variety of hard surfaces including granite, marble, engineered stone, UHPC, porcelain, Dekton®, glass and composites. The vacuum foot allows secure attachment to rough surfaces including unpolished granite and textured ceramics. This water-cooled, pneumatic machine requires only a single airline and a water feed to operate. It also allows use with thin-wall core bits to drill faucet holes very quickly without a CNC. It is lightweight and easy to operate; allows for fast, efficient drilling on hard surfaces; uses a vacuum foot for secure attachment to rough or even vertical surfaces; is water-cooled and air-operated; has built-in depth stops for precise, repeatable results; and allows for the drilling of holes in granite for sink installs. The machine is meant to be coupled with the Keep-Nut, a press-in threaded insert that mechanically

anchors to provide permanent threads in panels or countertops made of marble, granite, composites, carbon, Corian or other solid ®

surface, HPL and glass. The Keep-Nut insert is made to fasten ventilated façades, wallcoverings, décor, furniture and undermount sinks, as well as a variety of other applications.

The Keep-Nut is manufactured of stainless steel and consists of a threaded bush, a set of toothed spring washers (crowns) and a plastic ring holding the parts together. Available in different lengths to fit several different panel thicknesses, Keep-Nut can be installed quickly by drilling the material to the correct hole diameter and pressing in the insert. Keep-Nut inserts require only a cylindrical hole drilled by CNC or a grinder/polisher. In addition, assembly by pressure is quick and easy and does not require use of any adhesives.

For more info, go to isfanow.org/info and list RS #34

Glue 360 Launches New Line of Adhesives

long open time and an industry standard

cartridge. The result is a surfacing adhesive

with high strength, convenience, reliability and versatility. The company applied

its philosophy to color matching, too,

Glue 360 began

developing a mobile-friendly interactive

with a mission to create

Smart-Match Color Guide which currently lists

a universal surfacing adhesive that sets

whole new levels of quality and consistency,

performs flawlessly under the most demanding conditions, and exceeds customers’

61 colors (with more coming each week) to

cover the vast majority of solid surface products on the market today.

For more info, go to isfanow.org/info and list RS #35

expectations without compromise. The

“After working in the industry for more than 30

Federal Brace Debuts ADA Universal Floating Vanity Bracket

assembled a team to make it happen,” said

Floating Vanity Bracket as part if its commercial

company’s team went to work incorporating

the latest advances in adhesive technology into its own range of professional-grade products. years, we knew exactly what we wanted and

Federal Brace now has an ADA Universal

Glue 360 marketing lead and longtime industry

lineup. Designed to be ADA-compliant, the

guru, Ray Aleksic. “Glue 360 was designed to raise the bar on what customers can expect from an adhesive. It combines extraordinary strength and versatility with fast cure times,

For more information, go to isfanow.org/info and list RS #15

brackets have a carrying capacity of 500 lbs. each. They are universally designed so that there is no need to worry about right or left versions.

For more information, go to isfanow.org/info and list RS #16 International Surface Fabricators Association • Vol. 12 / Issue 1 • 47

Product News

To meet ADA compliance, sinks should be mounted no higher than 34 in. from the floor and have a knee clearance of 27 in. high, 30 in. wide and 11 to 25 in. deep. When mounted at the appropriate height, these Floating Vanity Brackets will provide ADA compliance, and are suitable for both single-occupancy restrooms and multiuser restrooms (such as those found in hospitals, medical offices, schools and restaurants).

For more info, go to isfanow.org/info and list RS #36

Atlantic Machinery Corp. Is Exclusivee OTT Parts Importer Atlantic Machinery Corp. is now the exclusive importer and distributor of OTT spare parts in North America. With more than 55 years of experience, Paul OTT GmbH is a leading Austrian manufacturer of high-quality edgebanders and hot presses in the world market. “There are hundreds of OTT machines in use today in North America, and we are committed to providing excellent service and support for all these machines,” said Atlantic Machinery president, Riccardo Azzoni.

For more info, go to isfanow.org/info and list RS #38

Tenax Offers Automated Edge Polishing Wheels Tenax Automated Edge Polishing Wheels can be used for either bullnose or straight-edge profiles. These polishing wheels are suitable on all materials including granite, quartz, marble, porcelain and ceramic. They can be used without problems on white materials as they will not bleed onto white quartz. They are designed with hexagon attachments, making them easy to change, as well as universal snail locks for security. The polishing wheels are available in 5- or 6-in. sizes and grits ranging from 60 to 5,000.

For more info, go to isfanow.org/info and list RS #37

48 • Vol. 12 / Issue 1 • International Surface Fabricators Association

Rockler Expands Clamp-It Line Rockler Woodworking and Hardware is expanding its line of Clamp-It® assembly tools with the introduction of press-on corner clips that align and hold drawer, box and cabinet case pieces for faster, easier and more precise construction. The clips are available in two sizes, to fit ½- and ¾-in. nominal stock, and are designed to work in tandem with two other Clamp-It® products to free up the user’s hands for driving fasteners. The clips slip onto the top corners of mating pieces and hold them at 90 degrees while the bottom corners are secured in Clamp-It Corner Clamping Jigs and Assembly Squares. The ½-in. clips also can be used alone to align and hold stock for

shallow drawers during assembly. “Clamp-It Clips are like having an extra set of hands when you’re building a drawer or cabinet,” said Steve Krohmer, Rockler’s vice president of product development. “They hold the pieces together while you drive screws or nails, but they also let you nudge the pieces as you go so you end up with a dead-square corner.”

The clips’ smooth faces provide a solid hold on solid wood and plywood but won’t mar the pieces. Openings in the clips provide access for driving fasteners, and large splines on the tops of the clips provide gripping area for easy removal. The clips are made from durable plastic, with integral slots that allow for compact, nested storage. Clamp-It ½-in. Clips (58225) and ¾-in. Clips (58849) both come in economical packs of four. The Clamp-It Corner Clamping Jig (58918) and Assembly Square (29190) are sold separately.

For more info, go to isfanow.org/info and list RS #39

Vacuum Assisted Miter Clamps Introduced by Aardwolf Aardwolf introduced its Vacuum Assisted Miter Clamps.

The new patent-pending design for these clamps allows fabricators to face up mitering with speed and ease. The clamps are reportedly capable of handling bird beak edges as well as 45-degree miters. The set contains the vacuum unit, which consists of a battery-operated vacuum pump together with vacuum reserve tank, pressure switch and vacuum gauge, and four vacuum pads (two corner pads and two single pads), along with legs containing threaded adjustments rods and rest arms for supporting aprons. The Vacuum Assisted Miter Clamps feature heavyduty vacuum pads that provide a strong hold for a proper glue-up; a slide button to get the rest arm in close proximity to the apron width; and threaded leveling adjustments, up and down as well as in and out allowing the ability to finely adjust the level of the edge material.

For more info, go to isfanow.org/info and list RS #40

Ad Index Name

Classifieds

RS # Page #

BACA Systems

5

9

Beckart

15

47

BVC Group, Inc.

16

47

CountertopResource.com 14

44

Coverings ’19

6

11

GlueWarehouse.com

1

2

Groves Incorporated

9

17

Hanstone

3

5

18

52

8

15

ISFA Education & Training

10

19

ISFA Join Today

10

40

ISFA On-site Training

10

45

LPI, Laser Products

11

23

MSI

2

3

Park industries

4

7

Regent Stone

17

51

SchultzForm

13

44

Water Treatment Solutions 12

29

Wilsonart

13

Integra Adhesives Interzum

7

FOR SALE: Two (2) 2008

Becker Vacuum Pumps

Model VTLF250SK Came off of a Cosmec Conquest CNC. Both have recently been inspected and have replaced vanes. $3,500 EACH

Call (901) 614-0200 Ext. 3 or email billy@countertopsofmemphis.com

YOUR AD [could be here]

Fabricators! equipment you would like to sell?

Looking to fill a key position? Why not submit a FREE classified ad?

That’s right, relevant classifieds in this publication are free to ISFA fabricator members! Just send us the text you’d like to run and we’ll do the rest.

Email us today at editor@isfanow.org.

Share this copy with a colleague or friend.

Better yet, have them subscribe at isfanow.org/magazine.

ISFA Events & Training For additional information and registration options, please visit www.isfanow.org, or email amym@ isfanow.org. Personalized training options are also available. Email carol@isfanow.org for more information.

ISFA Spain Trip Hosted by Cosentino March 5-8 Madrid, Spain Solid Surface Fabrication Training Sponsored by Regent Stone Hosted by GECKO SSS April 16 – 18 San Antonio, Texas Industry Roundtable Sponsored by LG Hausys May 6 – 8 Atlanta, Ga. (Adairsville)

ISFA Fabricators, do you have used

Pass it along!

Start Planning NOW to Attend These Upcoming Events!

For those of you who are not fabricator members, email kevin@ isfanow.org or call (815) 721-1507 to get a quote.

Gen 2 Event Sponsored by Moraware, GranQuartz and Cosentino June 4 - 6 Detroit, Mich.

Industry Roundtable Sponsored by Crossville and Moraware Hosted by Precision Countertops Sept. 17 – 19 Portland, Ore. ISFA 2019 Annual Conference Sponsored by GranQuartz, Crossville, Integra Adhesives, BACA Systems, Cosentino and Infinity Surfaces Oct. 20 – 23 Scottsdale, Ariz.

Industry Roundtable Sponsored by CMS North America Hosted by INDEKO Dec. 3 – 5 Guadalajara, Mexico

IN TERN ATIO N AL SU RFACE FAB RIC AT O RS ASSO CIATIO N

International Surface Fabricators Association • Vol. 12 / Issue 1 • 49

From the President From the Desk of Augie Chavez, ISFA President

Looking Forward to the Year Ahead The first quarter of this new year is already upon us, and is nearly gone. I hope that the plans you made last year have taken root and are showing signs of prosperity as we move forward into 2019.

I never thought when I started working with solid surface more than 34 years ago that it would become my career, but here I am running my own full-service multi-material fabrication business. Throughout the years I’ve had the privilege of meeting some really great people, seeing amazing works of art created by fabricators and traveling to many shops.

And now, I am humbled to have been elected as ISFA’s president for 2019.

Last year’s President Kate Dillenberg and the ISFA Board of Directors did an excellent job in helping propel the association forward. I want to thank her and the whole team for giving this year’s Board and myself a great springboard from which to continue the good work. I also feel strongly that we are very fortunate to have Amy Miller as our Executive Director to help us stay on track and moving forward.

ISFA will continue to be dedicated to keeping you informed on the issues that affect our industry, and there are always plenty.

For instance, several changes in our industry are altering the landscape of how we do business.

the opportunities available. The informational presentation, networking, expert advice and available connections can all be invaluable.

One notable item on the horizon is the antidumping and countervailing duties and tariffs that are being imposed on Chinese quartz imports. There is a lot of speculation, but no one is quite sure how it is going to play out. Of course, we will be following the issue closely and keeping you informed.

I personally have found these events to be very educational, a great way to get new perspectives and of solid benefit to the success of my business. I would like to invite you to join us at one of these events. I guarantee if you take the time to get involved, you will come away with something that will change your business or even your life for the better. As the saying goes, change is the only constant, so shouldn’t you be making sure that you are prepared for it when it comes?

New and developing technologies, manpower, education and safety issues are just a few of the other additional topics that we will continue to highlight throughout the year.

These topics will be covered at our events, in our newsletters, in this publication and all of our other outreach efforts.

Changes in any industry are a given. That’s just how business works. However, we, as fabricators, distributors and manufacturers, are a close knit group, so when change happens in our industry, it tends to echo more. This closeness is evident in such events as the Industry Roundtables and conferences that ISFA puts on throughout the year.

If you have not attended one of these functions, you should really take advantage of

I hope to meet many of you as this year moves forward, and please feel free to email me.

I’m always interested in making new industry connections.

Augie Chavez, ISFA President augie@geckosss.com

It’s more than just learning how to be more profitable, saving money on the bottom line and getting great referrals and discounts.

Call ISFA today and find out how to make your world a better place.

(412) 487-3207 www.ISFAnow.org For more information, go to isfanow.org/info and list RS #10

50 • Vol. 12 / Issue 1 • International Surface Fabricators Association

For more information, go to isfanow.org/info and list RS #17

For more information, go to isfanow.org/info and list RS #18

ISFA Member since 2003