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Countertops & Architectural Surfaces welcomes Letters to the Editor. If you have questions about the magazine, or would like to make a comment, or voice an opinion about the magazine, ISFA or the industry in general, please feel free to write to us.
Please send letters to editor@isfanow.org or to Letters, ISFA, PO Box 627, Ingomar, PA 15127, attention: Editor. Include a telephone number and address (preferably an email address). Letters may be edited for clarity or space. Because of the high volume of mail we receive, we cannot respond to all letters. Send queries about Countertops & Architectural Surfaces to editor@isfanow.org or mail to ISFA, PO Box 627, Ingomar, PA 15127, attention: Editor.
Phone: (412) 487-3207 editor@isfanow.org www.isfanow.org
Countertops & Architectural Surfaces (2372-983X) is published quarterly by the International Surface Fabricators Association (ISFA), with a fifth “Buyers Guide” issue publishing in September. Individual copies of Countertops & Architectural Surfaces are available at the nonmember “newsstand” price of $14.95. Countertops & Architectural Surfaces is also available by individual subscription at the following rates: ISFA nonmembers, one year (five issues) $30.00; ISFA members, one year free with every membership renewal.
Special rates and charges apply for orders outside of the United States. Call for details. To subscribe, call (412) 487-3207. Printed in the United States of America. Copyright © International Surface Fabricators Association 2017. All rights reserved. No part of this publication may be reprinted or otherwise reproduced without the publisher’s written permission. Countertops & Architectural Surfaces and The International Surface Fabricators Association assumes no responsibility for unsolicited manuscripts or photographs.
Materials will be returned only if accompanied by a stamped, selfaddressed envelope. For change of address, please include old label with new information, including both old and new zip codes. Allow 3-6 weeks for address change to take effect. Periodicals postage rate is paid at the Ingomar, Pa., post office as well as others. Opinions expressed by writers in this magazine are not necessarily the opinions of Countertops & Architectural Surfaces or the International Surface Fabricators Association, but rather those of the individual writers.
Postmaster: Send address change to Countertops & Architectural Surfaces magazine, PO Box 627, Ingomar, PA 15127.
Photos in this publication may not depict proper safety procedures for creative purposes. ISFA and Countertops & Architectural Surfaces support the use of proper safety procedures in all cases and urge readers to take steps to institute such procedures.
Photography/graphics provided by: Rufty Homes, North Carolina State University, ROCKin’teriors.
Publisher & Editor: Kevin Cole
Proofreader: Nancy Mueller-Truax Design: V2 Marketing Communications
Kate Dillenburg, President
Adam Albee, Immediate Past President Augie Chavez, Vice President
Mike Langenderfer, Treasurer Matt Kraft, Secretary
Kelly Montana, Director Steve Stoddard, Director
Adam Albee, Director
Jessica McNaughton, Associate Member Representative
Paul Max Le Pera, Associate Member Representative
Jim Callaghan, Associate Member Representative
Amy Miller, Executive Director
Kevin Cole, Communications Director and Magazine/Website Publisher & Editor
Carol Wilhite, Operations Manager
Paul Wisnefski, Account Representative
Amy Kyriazis, Program Manager
Chris Pappenfort, Trainer
“The Point” is the Chancellor’s Residence at N.C. State University in Raleigh, N.C., and was recognized as Room of the Year by the National Association of Home Builders. The main architect was Marvin Malecha, Dean of the N.C. State College of Design; the principal builder was Jon Rufty, of Rufty Homes; the interior designer was Judy Pickett, FASID, principal of Design Lines; and it features Absolute Black Granite fabricated and installed by ROCKin’teriors. Read more about this unique fabricator on Page 32.






From the desk of Kevin Cole, Editor & Publisher, and ISFA Communications Director
Over the course of my career in the countertop industry, I’ve spent a lot of time talking with fabricators across the country. While there have certainly been ups and downs over the years, few would argue that things aren’t currently going pretty well in the industry. And while we are certainly not at peak levels seen during the height of the housing boom, most fabricators are making sales, and more importantly, making solid profits.
While our current situation is without a doubt preferable to the pain the industry suffered during the great recession, even the good times come with their own set of challenges.
With an improved economy comes an increase in business. And that means more projects to manage, perhaps selling clients on longer lead times, more material inventory to maintain and manage, and the one that I hear most often these days, finding good workers to fill a growing need for additional labor.
According to a report by the Subcommittee for Advanced Manufacturing of the U.S. National Science and Technology Council, it is estimated that over the next decade there will be 3 million manufacturing and trades-related job openings. The cause is a combination of about 700,000 new jobs being created and 2.5 million of the aging baby boomer population retiring from the workforce. Additionally, where once working in the trades was seen as an opportunity for a wellpaying and fulfilling life, over time it has taken on a less glamorous role in modern society. And, when the labor pool is limited, regardless of the reason, the workers you do have may be tempted to job hop in search of what they may feel offers more or better benefits, further adding to the problem.
I wish I could tell you that I had all the right answers on how to overcome this problem, but even the experts have differing opinions and there are a number of ways that fabricators are trying to combat the issue.
Arguably among the best ways to help beat the
labor shortage is to avoid it in the first place, which means retaining your staff. The key to doing this is for owners and managers to put themselves in their employees’ shoes and not only lead by example but consider what would make them happy.
Everyone wants to feel valued, and certainly pay rates are an important part of that value, but there are plenty of other factors that come into play. Workers are also motivated by offering growth opportunities. Doing the same thing day in and day out with little chance of moving up or even just learning new things is an easy way to kill a worker’s drive. So, it stands to reason that providing chances to advance or learn new things will keep staff more engaged. Additionally, everyone wants to feel that their employer cares about them. So companies that prioritize employees’ health and well-being end up with happier, longer-term workers. Lastly, don’t be stingy with praise when it is warranted. Telling someone they did a great job takes just a few minutes and can make a huge difference in whether employees have a good day or leave your business grumbling.
By having a progressive and empowering work atmosphere, not only will it help to combat employee turnover, it may even bring in employees from within the industry who work in a less empowering setting.
Of course, even if employee turnover is not a problem, there are times that labor can still be in high demand. That’s just not something that can be ignored, at least not if you don’t want your business to suffer.
One popular way is to look at more automated systems. With the advancements in technology, there are many ways to cut down on the need for staff by utilizing high-production, high-volume machinery and equipment and even nearly fully automated equipment. While this machinery generally requires a different type of expertise and
training to operate, most providers of high-quality CNC or other more automated machinery provide some training and trouble-shooting assistance.
Some employers are looking to the government programs that help reimburse a portion of employee wages if they are hired from certain groups. The reimbursement comes in the form of tax cuts that can offset some of the cost of training a new worker. (Keep in mind, ISFA can help you train new workers and improve the skill sets of current ones via its ISFA On-Site program in which an ISFA trainer can come to your shop to assist with shop optimization and employee training for the fabrication of solid surface, quartz and/or granite.)
Among potential employees that are eligible for this type of assistance are unemployed U.S. veterans. In the United States, there are currently about 875,000 unemployed veterans, according to the U.S. Bureau of Labor Statistics. Few would argue that they aren’t hard-working, dedicated individuals that could certainly be a positive force in the workplace.
Also included in the program are the longerterm unemployed, people living in certain low employment zones and several others. More information can be found at www.doleta.gov
There are numerous other methodologies for avoiding a labor shortage, and one of the best ideas for figuring out ways to overcome the issue is to talk to your fellow fabricators who are likely dealing with the same or similar problems. Sometimes the real value in people is just having friends and associates who understand your problems that you can talk to.
As always, I look forward to your feedback.
Sincerely,
Kevin Cole, Publisher & Editor kevin@isfanow.org

NTCA Workshop
March 6
Springfield, Va. (703) 971-0169
Xiamen Stone Fair
March 6 - 9
Xiamen, Fujian, China +86 592-595-9691
NTCA Workshop
March 13
Cherry Hill, N.J. (856) 489-4996
ISFA CEO/Upper Management Gathering
Sponsored by Park Industries
March 13 - 15
Nashville, Tenn. (412) 487-3207 info@isfanow.org www.isfanow.org
Park Industries Digital Stoneworking Expo
March 22
Easley, S.C. (800) 328-2309
NTCA Regional Training Program
March 23
Portland, Ore. (703) 366-2566
Dwell on Design
April 5 - 7
Los Angeles, Calif. (323) 930-7930
NTCA Regional Training Program
April 13
Moonachie, N.J. (770) 366-2566
Park Industries Digital Stoneworking Expo
April 19
Denver, Colo. (800) 328-2309
Natural Stone
Institute Summit
April 26
San Diego, Calif. (440) 250-9222
Coverings 2018
May 8 - 11
Atlanta, Ga. (571) 313-5801 www.coverings.com
NTCA Regional Training Program
May 15
Atlanta, Ga. (906) 361-8821
ISFA CEO/Upper Management Gathering
Sponsored by KOHLER
May 15 - 17
Kohler, Wis. (412) 487-3207
info@isfanow.org www.isfanow.org
Natural Stone Institute Summit
May 24
Charleston, S.C. (440) 250-9222
CCI Ultimate Concrete Countertop Training
May 28 - June 1
London, Ontario Canada (919) 275-2121
Natural Stone Institute Summit
June 7
Oak Creek, Wis. (440) 250-9222
Vitoria Stone Fair
June 5 - 8, 2018
Serra, Espirito Santo Brazil +55 27 3337-6855
Regent Stone Quartz/Granite Countertop Fabrication Course Sponsored by ISFA
June 5 - 6
Virginia Beach, Va. (866) 233-4877
Regent Stone Quartz/Granite Repair Course Sponsored by ISFA
June 7 - 8
Virginia Beach, Va. (866) 233-4877
Stone + tec
June 13 – 16
Nuremburg, Germany +49 9 11 86 06-49 96
East Coast Builders Conference
June 14 - 15
Nashville, Tenn. (727) 480-3785
AIA National Convention and Design Expo
June 21 - 23
New York, N.Y. (800) 343 4146
NTCA Regional Training Program
June 27
Wauwatosa, Wis. (906) 361-8821
Natural Stone Institute Summit
June 28
Brentwood, N.Y. (440) 250-9222
NTCA Regional Training Program
July 13
Elk Grove, Ill. (906) 361-8821
NTCA Regional Training Program
July 26
Anaheim, Calif. (906) 361-8821
NTCA Regional Training Program
Aug. 17
Louisville, Ky. (906) 361-8821
ISFA Full-Day Countertops & Architectural Surfaces Symposium at IWF Sponsored by Durasein
Aug. 21
Atlanta, Ga. (404) 693-8333 www.iwfatlanta.com/ Education/default/
NTCA Regional Training Program
Aug. 21
Deerfield Beach, Fla. (906) 361-8821
International Woodworking Fair (IWF) Aug 22 - 25 Atlanta, Ga. (404) 693-8333 www.iwfatlanta.com
NTCA Regional Training Program Sept. 11 Cleburne, Texas (906) 361-8821
Regent Stone Quartz/Granite Repair Course Sponsored by ISFA Sept. 18 - 19
Virginia Beach, Va. (866) 233-4877
ISFA CEO/Upper Management Gathering Sponsored by OHARCO Sept. 18 - 20 Omaha, Neb. (412) 487-3207 info@isfanow.org www.isfanow.org
Regent Stone Quartz/Granite Repair Course Sponsored by ISFA Sept. 20 - 21
Virginia Beach, Va. (866) 233-4877
Natural Stone Institute Summit Sept. 20 Indianapolis, Ind. (440) 250-9222
Marmomacc Sept. 27 - 30
Verona, Italy +045 829 8111
2018 Healthcare Facilities Symposium & Expo Oct. 8 - 9
Austin, Texas (603) 471-0877
Natural Stone Institute Summit Oct. 11
Seacaucus, N.J. (440) 250-9222
ISFA 2018 Annual Meeting & Conference Oct. 23 - 26
Cancun, Mexico (412) 487-3207 info@isfanow.org www.isfanow.org
Natural Stone Institute Summit Nov. 1 Tucson, Ariz. (440) 250-9222
ISFA CEO/Upper Management Gathering Dec. 4 - 6. Austin, Texas. (412) 487-3207 info@isfanow.org www.isfanow.org
Regent Stone Quartz/Granite Countertop Fabrication Course Sponsored by ISFA Dec. 4 - 5
Virginia Beach, Va. (866) 233-4877
Regent Stone Quartz/Granite Repair Course Sponsored by ISFA Dec. 6 - 7
Virginia Beach, Va. (866) 233-4877
2019 NAHB International Builder Show (IBS) Feb. 19 - 21, 2019
Las Vegas, Nev. (202) 266-8109
KBIS 2019 Feb. 19 - 21, 2019
Las Vegas, Nev. (877) 267-4662
Submit your event for consideration in Calendar of Events by emailing Editor Kevin Cole at kevin@isfanow.org

FABRICATOR • FOR THE FABRICATOR • FOR THE FABRICATOR • FOR THE FABRICATOR FOR THE FABRICATOR • FOR THE FABRICATOR • FOR THE FABRICATOR • FOR THE FABRICATOR • FOR THE FABRICATOR • FOR THE FABRICATOR • FOR THE FABRICATOR FOR THE FABRICATOR • FOR THE FABRICATOR • FOR THE FABRICATOR • FOR THE FABRICATOR • FOR THE FABRICATOR • FOR THE FABRICATOR • FOR THE FABRICATOR
By John Broer
“A chip off the old block” is not an uncommon phrase to hear when it comes to a family business when referencing the next generation of company leadership. That phrase can be misleading, however. It may suggest that the next generation is a virtual carbon copy of the previous one, which may present all kinds of challenges in the workplace because it usually is inaccurate. It may be incorrectly assumed that the traits of the more senior leader have automatically transferred to the heir apparent. Certainly some similarities are to be expected; often there’s enough difference to create tension, stress, burnout and even resentment. This is where the science of behavior can help explain why these differences exist and how they can serve as strengths instead of roadblocks.
Human behavior is a fascinating thing. Our inherent drives can usually be traced back to our earliest years. Many psychologists agree that by the age of 10, these drives and characteristics are fairly well established and we spend the next several decades fine-tuning them. It stands to reason that these traits are influenced by our parents and our surroundings. Rather than focus on whether our behaviors are based in “nature” or if they are “nurtured” by other factors, it is enough to know our behaviors simply exist. That fact alone should encourage us to gain a better understanding of our own behavior and an appreciation for the behavior of others and how it impacts the way we work together.
When looking at the science of behavior, it is always the hope that people find ways to complement each other rather than compete, but whenever we look at conflicts in the workplace (or otherwise), the root of it is in behavioral differences that just aren’t explored. How does this work in the context of a family business?
First, we should provide some context for discussing how behavior plays a role in our daily interactions. It is an indisputable fact that we all have behaviors and we bring them with us to work. You cannot NOT behave. Whether
behaviors serve the greater good is another question, but they are definitely present. Behaviors are manifestations of needs that are, in turn, manifestations of our natural drives.
We must also have a better understanding of natural behavior vs. adapted behavior. Some people feel that they have to act differently at work either because of the expectations of others or the workplace itself. This can be a significant source of stress and potential burnout for people. When we are expected to be someone other than the person we naturally are, stress and anxiety can set in very easily. That’s also a double-edged sword because no one wants to be perceived as weak or incapable of dealing with stressful situations. When people begin to understand the differences between natural and adapted behavior, they will also begin to understand “why” they feel the need to be someone they are not and perhaps start to draw on their natural strengths and find a better way to fit into the organization. This also challenges organizations to be more flexible when it comes to maximizing someone’s natural talents.
We worked with a family-owned business whose founder had very distinctive drives. He was strong-willed and assertive, often to the point of being aggressive and intimidating. His mission was focused on how to move the company forward in a very entrepreneurial way because that’s how it started. He would drive things forward no matter what roadblocks stood in the way. His son, the successor to the leadership position, had a very different set of drives. He was naturally more collaborative and friendly. He enjoyed teaming up with people versus taking a more individualistic role. He didn’t mind being challenged about his ideas and actually looked at it as an opportunity to engage in some healthy dialogue about how things could be done differently. This characteristic was not shared by his father who would become irritated when challenged about anything. As a result, the pressure from the father on the son to be tougher on the staff actually resulted in the son experiencing ulcers.
He was able to cope and manage the health issues, but the strain between leadership styles percolated under the surface until the father reinserted himself back into the business because he didn’t like the way his son was managing things. It wasn’t because the son’s results weren’t favorable. On the contrary, the team the son was developing was branching out into new markets and tapping into new technology that would expand the company’s capabilities. Ego played a role in the company’s dynamics, and it had a dramatic impact on how the company functioned and its ultimate direction. The two behavioral styles could have complemented each other if properly managed, but instead they served to split the strategic direction of the company and, as a result, the company itself split. One half to the father and the other to the son.
Behavioral differences were not the only factors contributing to the split. There were financial and logistical elements at play, but the chasm created by the behavioral differences made it impossible to reach a common understanding of how to build the business together so they chose to run two smaller businesses separately. When we can use science to better understand these unique behaviors, people can have more substantive and healthier discussions. Businesses preparing for (or in the midst of) generational transition can take a lot from this example. When you unpack the elements of human behavior with tools that keep things objective, you can discover more ways to work together than apart.

John Broer of IN2GREAT in Toledo, Ohio, is a seasoned speaker who has developed and coached thousands of business professionals. As a Certified Analyst of The Predictive Index, he is able to provide audiences with a scientific understanding of what makes them ‘tick’ and how to look at their development differently.
Editor’s Note: John Broer was the featured speaker for ISFA’s Gen 2 event in St. Louis this past February. Prior to the event, first- and second-generation owners completed the PI Index and reviewed their results at the event. John Broer will also be speaking at the full-day Countertops Symposium in August at IWF on how the Predictive Index can be used to make better hiring predictions, and to increase employee engagement. More information about the Countertops & Architectural Surfaces Symposium at IWF can be found on Page 37.

Chemical Concepts, a wholesale supplier of adhesives, silicone, support brackets, fasteners and other fabrication-related products, launched a revamped website. The company’s goal is to make the customer experience easier with more organization and better performance on all devices. Designed with the help of Sharp Innovations, the new website features the familiar Chemical Concepts logo with cleaner page layouts and simplified navigation. The design is intended to help customers find the items they need quickly and easily through either market segment or a specific product line. Developers also focused on making sure the website works well on hand-held devices and PCs. As a result, customers will have the ability to order products easily from any location using any device. In addition, an updated content management system provides quicker load times, and the checkout process has been streamlined as well.

Meganite’s new Movement Series of solid surface received a Good Design award. Organized by the Chicago Athenaeum Museum of Architecture and Design, in cooperation with the European Center for Architecture, Art, Design, and Urban Studies, the Good Design Award is internationally recognized as a hallmark of the best and most outstanding design products. A statement by Good Design said, “The Movement Series leverages proprietary innovations to fully control the flow of acrylic resin in order to repeat (with each slab) full duplication of three cosmopolitan, fashion forward patterns. Each pattern showcases the simplicity of line and shape, are inspired by nature’s beauties, and evoke the luxury appeals found with high-end natural stone.”
Marqet Group, a Houston-based marketing agency focused in the construction and design industry with an emphasis on surfacing and
The National Kitchen & Bath Association (NKBA) has named Daniel Louis of Laser Products Industries as its 2017 inductee into the NKBA Industry Hall of Fame, which honors individuals who have made extraordinary contributions to the industry. Louis, owner and CEO of Laser Product Industries, is an inventor and businessman who has developed the LT2D3D laser measuring systems for any size manufacturer of kitchen cabinets and countertops to fabricate high-quality products. Louis joins more than 80 kitchen and bath industry professionals in the prestigious NKBA Hall of Fame.

Better Vacuum Cups has divided into two separate entities based on the industries the company services. The spin-off corporation, BVC Group, Inc., was founded Jan. 2 to serve the stone industry. A statement released by the company predicts the transition will be smooth, due in part to the fact that the stone industry already knows the organization as BVC rather than Better Vacuum Cups. A new website dedicated only to stone at BVCGroupinc.com, as well as a dedicated phone number and fax, has been put into place. Nothing is changing with BVC’s management, production or the way the company does business. “We believe this will position BVC Group, Inc. to better serve our customers and markets,” according to the statement.
kitchen and bath products, opened a new 3,000-sq.-ft. office. Featuring an open space concept and multiple collaboration spaces, team members are able to proficiently create and work together on projects. Later in the year, Marqet will develop a showroom to display and highlight client products. The agency was founded by Lorenzo Marquez, who has 13 years of experience in the design and construction industry and is currently serving as the NKBA Chairman of the Board for a second consecutive year. Since its inception in early 2017, the firm’s clientele has increased to nine clients and its workforce has grown to 12, including web and graphic designers, social media strategists, account managers and event and merchandising coordinators.
GranQuartz brought Ryan Keogh on as vice president of operations. Keogh has held several operational leadership positions with the largest third-party logistics operation in the world and in the U.S. military. Keogh’s most recent role was as managing director and vice president of planning and integration with Agro Merchants Group, which operates over 236 million sq. ft. of warehouse and distribution
space around the world. Prior to his civilian career, Keogh served in the U.S. Army for more than seven years, including several tours of duty in Afghanistan where he was a captain in the 75th Ranger Regiment and earned both a Purple Heart and Bronze Star. In his role at GranQuartz, he will oversee the company’s two primary warehouse shipping locations, in Norcross, Ga., and Commerce, Calif., as well as the 12 store/shipping locations across the United States.
Blick Industries, a designer and manufacturer of vacuum holding solutions, launched a new, mobile-ready website. The new site is designed to offer customers a simple and easy way to get quotes and information about products. For the first time, customers will be able to create an account to view all of their past quotes. The new site features responsive, mobile-ready viewing on any device, an improved quoting system, the ability to save and view past quotes and view pricing on the entire product catalog. Blick Industries has more updates planned for the website including full e-commerce functionality, repair request web portal, updated product information and example setups.

Coverings international tile and stone show announced new programs focused on networkbuilding at the show. To offer attendees more time on the show floor, hours for the opening day, May 8, have been extended to 6:30 p.m. During that time a networking event called “Around the World of Tile & Stone” will provide happy hour specials and entertainment coupled with time to meet fellow attendees or exhibitors. Additionally, the show has added networking functionalities to its app. Users are encouraged to complete their attendee profiles to find connections at the show. All attendees are also invited to attend the Coverings Celebration for an evening of festivities and dancing with fellow members of the industry on the last evening of the show, May 10, hosted at the College Football Hall of Fame. Tickets to attend must be purchased at the time of registration for the show or online by Friday,
May 4. Coverings has also revealed its comprehensive free conference program. From May 8 to 11 at the Georgia World Congress Center in Atlanta, attendees can pick from more than 45 free conference sessions presented by leaders in their fields. Whether fabricators, architects, builders, remodelers, contractors, installers, designers, distributors or retailers, there are sessions designed to enhance tile and stone knowledge.
NEOLITH announced the winner of the fourth edition of the NEOLITH Design Competitions, including three categories of competitions aimed to target professionals and students: My Neolith Project, Neolith New Talents and Top Fabricator of the Year competitions. The winners of the competition will travel to Milan during Design Week, to attend the EuroCucina trade show and visit the NEOLITH stand at the fair, where the awards ceremony will take place. The winners of the My Neolith Project are: Ricarda’s Restaurant

— O’Connor Group (Commercial Interiors), Kelly O’Connor Lead Designer, in Toronto, Canada; and Espai Paris — Meritxell Ribé y Josep Puigdomènech, in Barcelona, Spain. Winners of the My Neolith New Talents are: Wonderwall Hotel — Daniel Martins Leal, Universidade Lusíada in Porto, Portugal; and Minimal v Anastasia Boiko Alioshkina, Art and Design School in Zamora, Spain. Top Fabricator of the Year winners are: Roma Skyline v Micunco Stone Design in Altamura, Italy; and Cafe & Icecream Shop XOCÓ — Arquitectos Rodríguez Martín & Villa Alonso Arquitectura Interior and Mármoles Lentijo, in Valladolid, Spain.
Charging your devices simply by placing them


on a Formica Laminate surface will soon be possible, with the strategic partnership between Formica Group and ConvenientPower Systems formed to develop a scalable wireless charging infrastructure. The companies believe the technology will be brought to market this year.
Hanwha Surfaces launched HanStone Rewards, a program that allows fabricators, kitchen & bath dealers, designers, contractors and other design and construction professionals to earn reward points when they purchase or specify HanStone Quartz and Hanex Solid Surfaces products. The company partnered with a leading rewards company, Lift & Shift, to create a program tailored to the needs of the company’s customers. There is no charge to sign up for the program, and registered members start earning airline miles, points for top hotels or merchandise such as electronics and gift cards as soon as they purchase any Hanwha surfacing products. Customers who join now also receive 500 bonus points, and the company is offering double points for purchases of the 10 new HanStone colors debuted at KBIS, including the Boutique Collection and three new leather finish styles. For more information about the program visit www. hanstonerewards.com/.
Additionally, Hanwha Surfaces launched a new, user-friendly website for its signature HanStone Quartz brand that offers visitors a fresh perspective of the company’s products through colorful product imagery, installation photographs, enhanced functionality and many other features, including responsive design for easy viewing on tablets and mobile phones. The website also gives users the ability to easily order HanStone Quartz samples conveniently from their desktop, laptop or mobile device. The site is designed to help trade professionals easily explore the benefits of HanStone quartz and quickly find the right colors for their projects. Also, the company expanded its direct sales model into Virginia, Southern California and Las Vegas. The new website is the culmination of these advances, helping to bring customers increased knowledge about the company and quicker access to the products.
M S International Inc. (MSI), a North American supplier of premium surfacing products, expanded and remodeled its Atlanta, Ga., facility located in Austell. Growth of the Atlanta market and demand for MSI’s expanding product line prompted the upgrade. The facility features a flagship showroom offering retailers, fabricators, designers and their customers a bright open design showcasing a wealth of classic to contemporary surfaces, floor to ceiling and dozens of displays and creative installs. Other highlights of the showroom include an expansive flooring and wall selection complete with an inspirational wood plank wall, dozens of stacked stone panels, a variety of on-trend backsplash and wall tiles, and an array of elegant natural stones. New high-efficiency LED fixtures provide functional lighting, decorative pendants draw attention to must-see surfaces, and massive skylights provide ample natural light. Renovations carried through to the showroom office, resulting in a 5,000-sq.-ft. open concept space that allows the sales team to serve customers with greater efficiency. It also has an upgraded slab gallery that showcases more than 300 colors of granite, marble, quartzite and soapstone slabs, as well as MSI’s Q Premium Natural Quartz™ countertops.


The Natural Stone Institute, the now-permanent merger of the MIA and BSI, has named the executive board for 2018. David Carnevale (Carnevale & Lohr) is the first president of the merged organization; Greg Osterhout (Northern Stone Supply) is vice president; Robert Zavagno (Cleveland Marble Mosaic Co.) is secretary; and Kathy Spanier (Coldspring) is treasurer. The membership of the combined association now exceeds 2,000.


Antolini has expanded its collections to now offer 59 extraordinary stones from every corner of the globe in multiple finishes, through a select network of distributors and partners. The array of stones within the Exclusive Collection aims to embrace the many shades found throughout nature—from the lush, tender green hues of Irish Green to the rich and warm tones of Bronze Amani. The vast array of stones within this collection fully embraces the many shades found throughout Mother Nature’s most astounding artworks.
For more information, go to isfanow.org/info and list RS #30

Architectural Surfaces Group (ASG) introduced several new products in a variety of colors. First, it unveiled 30 new colors of MetroQuartz. The expanded palette now offers 60 sophisticated colors ranging from a variety of white marble looks to rich deep brown, gray and black options. While most of the new colors are polished, MetroQuartz is also introducing a unique new finish called ‘Atlantis’ that will appear on three colors, and is made to resemble concrete with more variation in color and texture than other quartz slabs. ASG also debuted its new PentalTek premium slab material that combines the technical performance of porcelain with stone and marble looks. It has nine initial colors, including two metal-look colors and six that feature strong veining. Lastly, it introduced its Backsplash Innovations Program. The program includes an assortment of ceramic tile, unique glass mosaics and natural stone in
various sizes, colors, shapes and textures. Color options have been selected to easily coordinate with the company’s quartz, natural stone and porcelain slab.
For more information, go to isfanow.org/info and list RS #31
ATI launched Lumisplash, a patent-pending, multilayered, ultra-thin ¼-in. (6mm) decorative laminate that emits light evenly across its surface. The product is an impact-, scratch-, chemical- and abrasion-resistant lighted laminate system with no air gap required for LEDs. This product combines art with lighting in a durable laminate, creating a unique focal point suitable for backsplashes or countertops for any home or business.
For more information, go to isfanow.org/info and list RS #32

Atlas Plan is a new brand of large-format porcelain tiles/slabs from Atlas Concorde that focus on distinct aesthetic design. They can be used for covering any furnishing surface, including countertops, backsplashes, wash basins tables and vanity units. With a thickness of 12mm, highlighting the strength of the product, they are available in two finishes: natural satin and glossy polished. For more information, go to isfanow.org/info and list RS #33

Avonite® Surfaces introduced the new Movement Collection of acrylic solid surface with four colors based
on natural aesthetics that allow for the creation of bold designs. The colors include Summit, with a warm, free-flowing movement and visual texture; Morning Mist; Altitude; and Torrent. More information on the Movement Collection is available at the company’s website at www. avonite.com
For more information, go to isfanow.org/info and list RS #34
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Caesarstone added a distinct new finish, Rugged Concrete, to the concrete series as part of its growing Classico collection. Rugged Concrete offers a medium gray base with billows of white. The color is well suited for a chic, urban loft for a modern, unfinished edge, or it can mix with softer décor motifs to add a warm rustic charm. The new finish is designed to have a sleek, modern industrial look. Slabs are nonporous, and heat-, stain- and scratch-resistant. For more information, go to isfanow.org/info and list RS #35

Cambria® introduced five additions to its Marble Collection: Brittanicca Gold™, Brittanicca Warm™ , Highgate™, Delgatie™ and Ironsbridge™. The company’s proprietary production process infuses veining throughout the thickness of the entire slab improving performance and edge detail, while focusing on extraordinary movement, depth and tone. All designs are available in highgloss and Cambria Matte™ finishes.
For more information, go to isfanow.org/info and list RS #36

Silestone by Cosentino expanded its luminary collection with the introduction of five new colors. The new hues offer a modern, reinvented take on some of the most sought-after marbles and stones, coupled with the latest technological advancements from Silestone. The Eternal Collection is the first in Silestone’s offering to have veining and highlights run completely through the material, including its edges, resulting in an even more natural appearance. The five new colors, which bring the collection to a total of 10, include Eternal Bianco Calacatta, Eternal Classic Calacatta, Eternal Desert Silver, Eternal Emperador and Eternal Marfil. Four new Silestone shades created with N-Boot technology have also been introduced. The new deep, dark hues are Iconic Black, Stellar Night, Marengo and Tebas Black. For more information, go to isfanow.org/info and list RS #37

CoveringsETC launched its newest finish, Ablated, for Aquamarine Bio-Glass™. The product’s design is inspired by the ice walls of glaciers and is visually similar to that of melting glaciers. Remnant shapes of glass cullets can be appreciated throughout its entire surface. For more information, go to isfanow.org/info and list RS #38

Crystaline Stone introduced the Gems Collection to its line of translucent surfacing materials that allow for the use of backlighting. Due to the
materials impermeability technology, it is easy to keep clean and germ-free. The material colors won’t fade over time, and require the care and maintenance similar to conventional granite and marble. The Gem Collection includes: Amethyst, Aquamarine, Sapphire, Emerald, Topaz, Ruby, Black Diamond and Citrine.
For more information, go to isfanow.org/info and list RS #39

DuPont Corian has three new distinctive solid surface collections: Concrete, Onyx and Prima.
Concrete, which has an understated pattern of fine particles inspired by the modern urban landscape, is available in four colors: Carbon, Ash, Weathered and Neutral. Onyx, inspired by the stone with veiny texture, comes in two colors: Gray and White. Prima, which is inspired by nature, is in eight colors: Limestone, Dune, Smoke Drift, Cosmos, Evening, Cocoa, Nimbus and Windswept. For more information, go to isfanow.org/info and list RS #40

Durasein Pure Acrylic Solid Surfaces are designed for creative expressions. Organic shapes, cutouts, textured wall panels, shower surrounds and backlighting are among the expanded possibilities for designers and fabricators. With high performance, elegant aesthetics and versatility, it is suitable for commercial and residential architectural projects. The material is manufactured in a state-of-theart production facility with multiple automated casting lines by a team of experienced workers. Sheet materials are available in 30- to 60-in. widths and in thicknesses of ¼ to 1 in. An extensive range of sinks and basins are also available. Most recently, the new Lineer and Tivoli designs join the Vino Collection to convey color movement, texture and impressionistic
wood. All 23 new aesthetics can be viewed at www.duraseinusa.com
For more information, go to isfanow.org/info and list RS #41
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Florim high-quality large-format porcelain tiles are made to have the look of marble but without being porous and are specifically designed for countertops. The tiles are available in a range of thicknesses from 6mm to 20mm and a variety of marble looks. They are stainand scratch-resistant.
For more information, go to isfanow.org/info and list RS #42

An elegant material, Fondovalle’s Infinito 2.0 tiles are luxurious marble-look collection of large format tiles, up to 63 by 126 in. Created using advanced digital printing methods, these thin 6.5mm porcelain stoneware slabs are nonporous and suitable for use as countertops.
For more information, go to isfanow.org/info and list RS #43

New for 2018 and inspired by the look of traditional quartz, Formica Corporation’s Quartz Composite is the company’s first man-made 180fx® laminate pattern. It is a true artistic composition created using concrete, recycled glass, scraps and a little bit of design magic. The pattern is exquisitely detailed, with particulates ranging from medium to fine fill in the background, while a sweeping blue-gray vein visually fractures the slab.
For more information, go to isfanow.org/info and list RS #44


Hanwha Surfaces launched 10 new colors of HanStone Quartz and 35 colors of Hanex Solid Surfaces. The new quartz colors are made on the company’s new second production line that is capable of advanced marble patterns. The manufacturer’s second production line features two robotic arms that create more customized deep veining, swirling and marbling. From wispy patterns to opulent pearly shades, the new quartz colors demonstrate the union of technology and design. Five of these new colors comprise the Boutique Collection: Montauk, Chantilly, Monterey, Yorkville and SoHo, and embody understated elegance. The company also launched Mercer and Whistler, two more marble look options. Additionally, the company expanded its Leather finish offerings to include Metropolitan, Uptown Grey and Serenity. The new matte finish colors mimic the texture of concrete. Many of the new Hanex Solid Surface colors feature subtle veining and movement. Hanwha’s new U.S. solid surface manufacturing facility is slated to open in Texas later this year.
For more information, go to isfanow.org/info and list RS #45
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QuartzStone by IceStone is a versatile nonporous surface that is resistant to flexing, abrasion and acids, and requires minimal maintenance. It is a commercial grade surface that complements any kitchen or bath, and is equally suited for heavy use applications such as bars and food service/prep areas. It is available in six new neutral colors: Winter White, Dawn, Snowflake, Dusk, Sundown and Eclipse. More than 30 additional colors are available by special request.
For more information, go to isfanow.org/info and list RS #46
The solid surface KRION, designed by the the Porcelanosa group’s Systempool, launched K-Life, a patented Eco-Active technology

that contains a series of activators throughout the whole mass of the product that, with any kind of lighting (even artificial), contribute to air purification, selfcleaning, elimination of bacteria and chemical solutions. Specifically, when harmful gases such as nitrogen oxides (NOx), sulfur oxides (SOx) and volatile organic compounds (VOCs) come into contact with the surface, the resulting chemical reaction generates mineral salts and water. The air purification activity has been tested both in indoor and outdoor environments, finding that 1 sq. meter of K-Life is able to purify the amount of air that 6.5 people breathe in a year. The technology can also help eliminate harmful bacteria. K-Life, which will progressively replace the formulation of the current KRION in the base color (white), has been tested by external laboratories (following the ISO standards) to certify its action.
For more information, go to isfanow.org/info and list RS #47

Lapitec introduced two new colors: Nero Assoluto and Bianco Assoluto. These new additions come in the standard Lapitec thicknesses of 12mm, 20mm and 30mm and are available in seven finishes, ranging from luminescent Lux to the more structured and tactile surfaces of the Fossil or Arena options. With the arrival of Bianco Assoluto and Nero Assoluto, the company now offers 15 monochrome shades, as well as six Arabescato finishes.
For more information, go to isfanow.org/info and list RS #48

LG Hausys Viatera® quartz surface is designed and created around the idea that a countertop is more than a place where meals are prepared. It is a surface that stands up to the demands
of daily life and resists the wear of commercial applications. Among the latest colors is Stella, a very large scaled pattern composed of shade zones abundant with clustered veins. The base pattern is a subtle mixture of cool gray and transparent areas that form diverse clump sizes. The base colors and the transparent mixture add depth to the pattern.
For more information, go to isfanow.org/info and list RS #49

Included in its 50 variant colors, LOTTE Advanced Materials Radianz Quartz surfaces offers new additions to the Cirrus Collection, suited for spaces where both beauty and durability are necessary. Inspired by high-altitude sweeping clouds, the Cirrus Collection features dynamic, flowing patterns that express tranquility and permanence. From the deep, rich tones of Aster black, to the soft, subtle white hues of Orion, each color offers its own unique aesthetic that harmonizes with any interior space. More information on the new 2018 Radianz colors can be found at www.radianz-quartz.com
For more information, go to isfanow.org/info and list RS #50

Maqstone offers Mar del Plata, an extremely exotic stone extracted from a quarry in the state of Bahia in Brazil. The material is composed of dolomite and quartz. It has a dark background, with variation on gray movements and white crystals. During the production process of this special stone, an epoxy resin is applied to the surface to assure a healthy slab without any pits or fissures without compromising the durability or beauty of the material. All of the Mar del Plata slabs are book-matched allowing a consistent flow pattern. This strong dolomite is impressive in quality and pattern, and is suitable for outdoor living areas. Leather finishing is frequently recommended by designers, especially for outdoor countertops.
For more information, go to isfanow.org/info and list RS #51


Meganite Acrylic Solid Surface introduced its Movement Series with three new colors with distinctive vein designs. The colors are Mt. Jade, a modernist white featuring soft feathery markings; Mt. Carrara, inspired by European modern classic design; and Mt. Vancouver, a bold modernist ebony black with a crisp wispy light gray pattern. The directional veining has a natural, random look that runs the length of the sheet. It is suitable for countertops, backsplashes, window sills, sinks, shower walls and transaction tops. It is suitable for both residential and commercial applications.
For more information, go to isfanow.org/info and list RS #52
Merge Design released its new Fourell™ line of LEED-contributing extremeconcrete™ tiles. The eco-sensitive concrete tiles feature clean lines and appeal to the modern aesthetic. Made with up to 85 percent recycled content, it is “mold-finished” with subtle color variations from tile to tile.
For more information, go to isfanow.org/info and list RS #53

Modern Surfaces offers two vibrant violet tones of Durat to meet the demand for this color. Durat surfaces are crafted from 100 percent recycled acrylic filler, making it a modern and sustainable choice. This unique, ecological solid surface material can be used to create seamless surfaces for any custom project including countertops, tables, benches, vanities and integrated sinks. Easy maintenance and hardwearing properties make it suitable for various kinds of interiors including kitchens, bathrooms, hotel rooms, schools and hospitals. For more information, go to isfanow.org/info and list RS #54
Stile from M S International (MSI) is a new lightweight-gauged porcelain slab material

available in two sizes (59 by 118 in. and 63 by 126 in.), two thicknesses (12mm and 6mm) and 18 natural stone looks including those resembling marble and travertine. It is suitable for flooring, features walls, showers, backsplashes, fireplace surrounds and countertops in the 12mm thickness. It can also be used outdoors, even in freezing climates. It is availalable in polished and matte finishes and in five book-matched options. It is not affected by germs, bacteria, etching and staining, and is heat-resistant and requires no routine maintenance. Stile is NSF Certified, meets GREENGUARD air quality standards and may earn LEED points. MSI also introduced new Q Premium Natural Quartz colors: Calacatta Pearl; Calacatta Taj; Calacatta Venice; Ivory Cream; Manhattan Gray; Portico Cream; and Rolling Fog.
For more information, go to isfanow.org/info and list RS #55
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Renewed Materials Inc. introduced ALKEMIcopper to the ALKEMIacrylic line of recycled surfacing. ALKEMI-copper is available in seven colors: Cuprum, Amber, Tango, Luna, Dusk, Brume and Oriole. It can be finished from matte to high gloss. It is made in the United States and can be recycled at the end of its lifecycle. The material is SCS certified to contain 88 to 97 percent pre-consumer, post-industrial recycled copper, solid surface and recycled acrylic. The material can contribute toward satisfying LEED credits 4.1 and 4.2. It is VOC-free and is SCS Indoor Advantage Gold certified, making it suitable for both commercial and residential interior surfaces including countertops, wall surfaces and bathroom vanities.
For more information, go to isfanow.org/info and list RS #56

TheSize expanded its color offerings for Neolith sintered stone adding: Calatorao, a fine-grained limestone
look with golden veining and dark gray color; Krater, a dark brown, almost black with a swirling, deep gray grain; Mirage, a textured sandstone inspired color; and Retrostone, a mosaic of marble and granite chips set in concrete stone based on Terrazzo. Among the Neolith introductions for 2018 are two colors with the company’s exclusive polishing process in which a slab is directly polished once it comes out of the kiln using special raw material that produces the Nanotech finish: Bombon, a natural-looking color with a light brown tone and shiny finish; and Luna, a pale gray surface with a delicate shine. For more information, go to isfanow.org/info and list RS #57
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Vadara Quartz Surfaces released 18 new colors. Among them are seven veined colors that mimic the appearance of natural stone. There are also four new textured colors and three new translucent colors that, when backlit, give off a unique glow for a bold, grand effect. Every new color is now available in Vadara’s four distribution centers, including Los Angeles, San Francisco, Chicago and Nashville. For more information, go to isfanow.org/info and list RS #58

The new quartz designs by Wilsonart take their cues from marble, concrete and reflective metals. The designs include: Empire State, Manhattan, Vesuvius, Lazio, Versailles, Tellaro, Marrara and Lucca. The company’s new solid surface patterns are Arctic Dune, a lineal white on white pattern; Kimberlite, a warm gray design with medium-scale clear and translucent particles throughout; Grey Beola, a medium cool gray with white, charcoal and warm gray running throughout; Brooklyn Concrete, a medium cool gray concrete look, full of small white, brown and black particulates; Tumbled Stone, a light taupe that is full of large clear and translucent, medium gray and small white and brown particulates; and Luminous White, a solid translucent white.
For more information, go to isfanow.org/info and list RS #58

By Kevin Cole, Editor

Forecasting is always a tricky task. The economy has many intricate and interlocking parts that affect each other and are not easy to align or calculate. The broad economy can be changed by a large number of elements or a local, regional, national or international nature, and different markets will hold up through differently as these factors change. However, for any industry there are indicators that when examined can help to develop an idea of how that market segment will fare going forward. This outlook, or forecast if you will, seeks to do just that: look at the factors that most closely relate to the countertop and/or surfacing industry in an effort to make an estimation of how this it will fare in 2018 and beyond.
If one were to just “ask around,” certainly the word on the street is that things are going well for the countertop industry in most cases. However, to get a true estimation, the available data must be reviewed taking into account experts’ opinions. The idea is to start with the general economy and factor down through various related markets to the most specific information available. By performing this analysis, it can be determined if the statistical information and expert opinions validate the anecdotal evidence. As such, the predictors that follow should allow a reasonable estimation of what’s to come.
Taking a look at 2017, the general economy continued in a positive direction. According to U.S. Commerce Department statistics released in late January, the overall increase in real GDP in 2017 was about 2.3 percent, with it ranging from 1.2 percent in Q1 to 2.6 percent in Q4. This is up from 2016, which averaged at about 1.6 percent.
While experts had expected GDP growth of 3 percent in 2017, many attribute its 0.7 percent miss to an unusual political atmosphere, but it is difficult to know if or how it actually figured in.
The experts believe GDP will continue to grow in 2018, with the CBO predicting an average rate of about 2.2 percent, but falling back to 1.6 percent in 2019. The Federal Reserve Board is more optimistic predicting GDP growth of 2.5 percent in 2018, dropping back to 2.1 percent in 2019. The Conference Board, a global, business membership and research association, stated in a February report that 2018 GPD may average as high as 2.9 percent, but also said, “Volatility has returned to the economy with a vengeance. The major downward correction in U.S. and global equity markets during [February of 2018] demonstrates that while the fundamentals of the U.S. economy remain strong, there are no guarantees.”
“Broadly speaking, the prospects for continued economic expansion in 2018 look reasonably bright. The economy is likely to continue to grow at an above-trend pace, which should lead to a tighter labor market and faster wage growth,” said William Dudley, president and CEO of the Federal Reserve Bank of New York in a speech in mid-January. “Over the longer term, however, I am considerably more cautious about the economic outlook. Keeping the economy on a sustainable path may become more challenging. While the recently passed Tax Cuts and Jobs Act of 2017 likely will provide additional support to growth over the near term, it will come at a cost. The legislation will increase the nation’s longer-term fiscal burden … the current fiscal path is unsustainable.”
Unemployment ended at 4.1 percent in 2017,
dropping 7 percent from 2016, which is below the “full employment” marker of 5 percent, a very positive economic sign. What’s more, the number beat projections by the vast majority of experts. The Federal Reserve Board is projecting the unemployment rate to drop to a very low 3.9 percent in 2018 (its lowest level since at least 2000). While this bodes well for the economy, it also points to continued difficulty in filling growing labor shortages.
The latest Construction Outlook by FMI, a construction industry consuting company, is relatively positive about 2018. However, Scott Winstead, FMI president, said, “CEOs are generally positive and upbeat about growth right now, but there’s an undercurrent about when the cycle might correct itself since this run has lasted so long. The 2009 downturn still rings loudly in executives’ minds, so they’re looking at how to pro-actively address business challenges while the market is still strong.”
The surfacing industry is closely tied to the housing market, and it showed overall growth in 2017, but the growth was slower than the past six years and all of it was in single-family homes, with advancement in multifamily dwellings contracting for the second straight year.
While still well below peak levels in 2006 during the housing bubble, in 2017 housing starts grew overall by less than 2.5 percent, considerably slower than the 6 percent they grew in 2016. However, multifamily units, which had seen steady growth from 2009 to 2015, fell by almost 10 percent vs. 2016, dropping to lows not seen since 2013. This comes on the back of a lesser 1.2 percent drop in multifamily housing starts in 2016 (see Figure 1). Single-family home starts, though, grew by more than 8 percent in 2017, slightly slower than the 9 percent in 2016 and are edging closer to pre-recession levels. The strongest gains were in the West, followed by the South, and the Northeast saw reductions in housing starts as did the Midwest. The National Association of Home Builders’ (NAHB) Housing and Interest Rate Forecast updated at the beginning of February predicts housing starts will rise about 3.4 percent in 2018 ending at 1.25 million and slow to about 3 percent in 2019 ending at 1.29 million.
Looking at the Wall Street Journal’s economist survey, which takes into account the opinions of more than 60 economists, the numbers are a bit more optimistic, with the prediction of new home starts at 1.29 million in 2018 and 1.34 million in 2019. And going one step further, it predicts home prices will continue to increase as they did in 2017, which was a decent 6.2 percent. Predictions for 2018 are another 5 percent increase and in 2019 4.1 percent. While the forecast growth is
slower, it is still a positive sign. Figures presented by the National Association of Realtors (NAR) are even more positive, predicting housing starts will rise to 1.3 million in 2018.
All in all, the indicators are a bit of a mixed bag, with housing having remained in growth mode, albeit slower than previous years, and subsequent predictions pointing to continued growth, which should contribute to the well being of the surfacing industry at least through 2018 and potentially 2019.
Nonresidential Construction
When it comes to nonresidential construction, in 2017 growth fell significantly vs. 2016 in all of the major areas historically related to surfacing except healthcare. Lodging growth fell from 22.9 percent to just 7.5 percent. Office expansion fell from 21.2 percent growth to just a 4.9 percent increase. Commercial growth dipped from 16.2 percent in 2016 to 11.1 percent in 2017. Healthcare went from a 1.1 percent drop in 2016 to a 1.9 percent increase in 2017. Lastly, educational construction growth dropped from 5.5 percent to just 0.8 percent. The outlook for 2018 is relatively positive, with continued growth predicted in all sectors, but some areas’ growth are forecast to slow down while others will improve. FMI predicted in its Construction Outlook Report that office, healthcare and educational construction growth will increase, whereas lodging and commercial construction growth will slow in 2018 (see Figure 2). FMI expects to see the largest increase, at 8.9 percent, in the office sector, followed by the commercial, lodging and healthcare sectors, at 6.5 percent, 4.7 percent and 3.9 percent respectively. Bringing up the rear will be educational building with a predicted increase of 2.8 percent.
Points of insight in the FMI report include:
■ In lodging, in many cases a few large metropolitan areas are driving regional growth, and states are increasingly using large casino projects to help boost tax revenues. These are drawing significant lodging investment, but supply is starting to outpace demand, limiting the sustainability of growth here.
■ The office sector is being held back because of more shared work spaces and remote work environments. However, a massive reduction in corporate tax rates in 2018, which dropped from 35 to 21 percent because of the tax rule changes, are anticipated to instill opportunitiesfor increased capital investment.
■ With commercial, the tax changes are also expected to be a major boon, increasing profits and spurring investment. But, internet sales will continue to negatively affect growth, though may also drive warehouse and distribution center construction spending. This will be the strongest sub-market in non-residential construction
■ While slight growth is predicted in the healthcare sector, uncertainty around federal healthcare policy will keep it sluggish, largely relegating work to renovation/additions and outpatient care for the near future, even in the face of an aging population. This is another sector, though, that will benefit from the corporate tax rate deduction.
■ The minor growth in education construction will be driven by primary
1
Source: U.S. Census Bureau
school enrollment increases in more than half the states. However, limitations in tax payer deductions could drive down donations and state and local funding for schools.
The Consensus Construction Forecast from the American Institute of Architects (AIA), an average of forecasts from seven major building market institutions, also predicts nonresidential construction growth. “Despite labor shortages and rising material costs that continue to impact the construction sector, construction spending for nonresidential buildings is projected to increase 4 percent this year and continue at that pace of growth through 2019,” stated the report. “Strength in industrial and institutional sectors are offsetting projected easing in commercial construction activity.”
“Rebuilding after the record-breaking losses from natural disasters last year, the recently enacted tax reform bill … are expected to provide opportunities for robust levels of activity within the [nonresidential construction] industry,” concluded AIA Chief Economist Kermit Baker, PhD.
Remodeling/Home Improvement
The 2018 remodeling/home improvement sector of the U.S. economy is also indicating continued growth, according to experts, but just how much depends on the source of the prediction.
The American Society of Interior Designers (ASID) released a forecast in February that stated, “The interior design industry demonstrates continuing growth in economic contribution, the number of jobs and the number of firms since 2012, although at a slower pace than prior expectations. The U.S. economy is likely to turn in an acceptable performance in 2018 and 2019. The overall outlook for the profession remains positive and similar to the pace of the U.S. economy. The resiliency of the United States economy should never be underestimated, although the possibility of a large, negative shock
from one of these risks or another unanticipated event could push the nation’s economy into recession. At this point, the likely result is that [home improvement] will advance at a reasonable, though not spectacular, rate in 2018 and 2019.”
The Joint Center for Housing Studies at Harvard University seems more optimistic as to growth. The Leading Indicator of Remodeling Activity (LIRA) released by the center’s Remodeling Futures program, along with the organization’s mid-January report (see Figure 3), has remodeling growth pegged at an average of about 6.5 percent in 2017, and projects annual growth in home improvement spending will grow at a steady rate of about 6.9 throughout most of 2018 with an increase in Q4 2018 up to 7.5 percent. “Steady gains in the broader economy, and in home sales and prices, are supporting growing demand for home improvements,” said Chris Herbert, managing director of the Joint Center for Housing Studies. “We expect the remodeling market will also get a boost this year from ongoing restoration efforts in many areas of the country impacted by last year’s record-setting natural disasters.”
“Despite continuing challenges of low forsale housing inventories and contractor labor availability, 2018 could post the strongest gains for home remodeling in more than a decade,” said Abbe Will, research associate in the Remodeling Futures Program at the Joint Center. “Annual growth rates have not exceeded 6.8 percent since early 2007, before the Great Recession hit.”
Kitchen Cabinetry
Kitchen Cabinetry sales numbers are another predictor for the countertop industry, and the news here remains positive, but slowing. While cabinet sales were still growing, 2017 marks the fourth straight year of decreased growth since the market turned around in 2012.
Sales, as reported in the Kitchen Cabinet Manufacturers Association’s (KCMA) monthly Trend of Business Survey, dropped from an increase 4.5 percent in 2016 to just 2.9 percent in 2017; however, actual sales remain in territory not seen since 2007 (see Figure 4). Considering around 70 percent of the kitchen cabinet market participates in the survey, the numbers are a reliable gauge of where the segment stands.
Growth in lower-end stock cabinets dropped by 1 percent, mid-priced semi-custom cabinets dropped by 2.2 percent and high-end custom cabinet growth slowed by 1 percent nearing a flat year with just 0.3 percent growth.
While the growth of the cabinetry market appears to be getting weaker, the market has climbed to nearly 77 percent of its peak in 2006 and it has made quite a comeback from its low in 2011. And, slow growth is still growth, but considering

the close relationship between cabinets and countertops, this may also be indicative of slower growth in the countertop industry approaching.
While all of the previous factors influence the countertop industry, and all of them point to decent, but slower growth ahead, there is some published research that offers more specific countertop numbers. While the available information is generally sold for private and/or corporate usage, we did manage to get a bit of this information.
The Freedonia Group, now under the banner of MarketResearch.com, released a “Global Countertops Market” report in 2017, a 269-page study that examines a number of worldwide factors related to the countertop industry. Portions of the study focus on the North America and the United States specifically, and put forth that quartz surfacing remains the fastest growing countertop material. However, the information available generally focuses on emerging markets.
Freedonia also published a “Countertops” 389-page study in late 2015 that focuses on America and offers predictions and insights into the marketplace (see Figure 5). The study makes market predictions ranging all of the way out to 2024. It also pegged the largest five material suppliers to the U.S. countertop market (in terms of square feet) as Wilsonart, Formica, Panolam, DuPont and Cosentino, and asserted these five companies accounted for 41 percent of all countertop material used in the United States.
While the report doesn’t take into account
the changes in the economy, the recent tax alteration, any changes in material costs, trends or the political atmosphere since it was published, it still offers some insight. And, Freedonia is working on updating the report, which is scheduled to be released later this year. According to the report, U.S. demand for countertops is forecast to increase 4.2 percent per year to 810 million sq. ft. in 2019, valued at about $29.3 billion, a marked improvement from the growth rate in the shadow of the Great Recession. “Growth will be propelled by a rebound in new building construction activity as well as increased spending on improvement and repair of existing structures,” stated the report.
“Value gains will also receive a boost due to a shift in the product mix from laminates to higher priced alternative materials.”
While it projects laminate countertops will maintain the largest square foot share of the market, the Freedonia report predicts that share will continue to decline. However, the negative growth estimated by the report between 2009 and 2014 was expected to bounce back significantly with an expected 3.4 percent growth annually through 2019.
“Laminates will maintain a significant share of the countertop market and account for over one-third of sales through 2019,” stated the report. “These materials remain popular ... due to their favorable performance characteristics at reasonable price points. Product developments providing a more stone-like appearance, such as high-definition graphics and complex edges, will also help to limit the decline in market share.”

“While the continued mainstreaming of granite bodes well for overall granite countertop sales, it also suggests that high-end homes, as well as businesses, are in the process of moving on to other, less commonly used surfaces,” stated the report. “As a result, engineered stone, natural stones other than granite, and niche materials such as various metals, concrete, and recycled materials will benefit as high-end homeowners and business owners seek novel, higher value materials to distinguish their countertops.”
The report predicted solid surface will hold its place as the third most popular countertop surface in terms of square feet and predicted increase in demand from 3.1 to 4.3 percent through 2019. In the fourth spot engineered stone is predicted to see the best growth, at 5.8 percent, but this is a significant drop in the 8.9 percent rate of annual growth the report attributes to 2009 through 2014. Of note is that during that period, the material increased in demand by more than 50 percent overall. As mentioned earlier, the “Global Countertops” research report released in 2017 predicts quartz surfacing will continue to see major gains and the highest growth in North America going forward.
The generic “cast polymers” category holds the fifth spot in the 2015 report, and demand was expected to increase from 2.3 to 3.6 percent through 2019. Tile holds the sixth most popular position in terms of square feet according to the report, which also unexpectedly asserts tile as a countertop material will actually increase more over the next couple of years.
Lastly, Freedonia also predicted a very significant increases in “other materials” to the tune of 10.1 percent per year through 2019. Typically metals, recycled materials and concrete tend to fall into this “others” category, but it is unclear if the newer sintered compact surfaces and/or porcelain slabs fit in this or the “cast polymer” category, and what role they will play according to the report.
Cabinet Sales in Billions of U.S. Dollars (includes at least 66 percent of industry reporting)
$9.0 Source: Kitchen Cabinet Manufacturers Association (KCMA) Trend of Business Reports, www.kcma.org.
Figure 4
When viewed as a whole, the data paints a somewhat conflicting picture with a bit of potential volatility. However, overall, when looking at the data in terms of the general economy down through more specific and related

Material:
Source: The Freedonia Group, Inc. Figure 5
markets, it seems like a safe summation to say that 2018 will be another year of growth for the countertop/surfacing industry, but perhaps slower growth than that of the past several years. Of course, political factors and/ or economic disasters could certainly affect that, and looking beyond 2018 there is reason to believe that the general economy, and subsequently the countertop market, could slow relatively significantly.
Taking that into account, the pertinent action would be to face business challenges, such as issues related to labor and market diversification, now while business is still strong, and hope the growth stabilizes.
Editor & Publisher Kevin Cole can be reached at kevin@isfanow.org
The author would like to thank the federal government for a variety of statistical information, as well as acknowledge the following sources used in the creation of this article:
The American Institute of Architects (AIA), www.aia.org, a professional membership association for architects
The American Society of Interior Designers (ASID), www.asid.org, a community of designers, industry representatives, educators and students committed to interior design
The Conference Board, www.conference-board.org, a global, independent business membership and research association founded in 1916 FMI, www.fminet.com, a consulting and investment banking services company for the construction industry
The Freedonia Group, a research firm that recently released a “Countertops” study and a “Global Countertops” study, both available for purchase at www. freedoniagroup.com
The Joint Center for Housing Studies (JCHS), www.jchs.harvard.edu, Harvard University’s center for information and research on U.S housing
The Kitchen Cabinet Manufacturers Association (KCMA), www.kcma.org, a nonprofit representing cabinet and decorative laminate manufacturer
The National Association of Home Builders (NAHB), www.nahb.org, representing more than 140,000 members that construct about 80 percent of the new U.S homes
The National Association of Realtors (NAR), www.realtor.org, representing more than 1.1 million members composed of residential and commercial realtors
The Wall Street Journal, www.wsj.com, a business-focused international newspaper


In North Carolina, the housing market is booming because of a strong job market, with medical, technology and software companies starting up in and relocating to the area, which is causing demand to outpace construction.
The housing market has been strong for several years, and along with new housing developments, many renovations are underway as homeowners are looking to revamp outdated kitchens, want to upgrade to more open floor plans, or install new, more modern materials into their spaces.
This opens an opportunity for stone fabricators in the market, and one in particular that has taken advantage of that is ROCKin’teriors.
ROCKin’teriors is a natural stone and modern materials fabricator in Raleigh, N.C., that has been serving the market for 15 years, and has weathered the ups and downs of the market over the years by forging unique partnerships. The company brings an extraordinary value proposition to the market: developing a sense of trust as an eco-friendly, sustainable fabrication company that offers white-glove customer service.
In addition to a variety of natural stones, the company also offers quartz surfacing from various manufacturers as well as a number of eco-friendly and emerging hard surfaces to its customers.
Recently nominated as ISFA “Fabricator of the Year,” ROCKin’teriors’ owner Laura Grandlienard built the business based on its mission of sustainability and the preservation of the beauty that Mother Nature provides. How Laura’s team implements this mission is through a family environment of trust. Her brother Omar is “The Stone Whisperer” and brings a family environment to the shop, offering good-natured ribbing, making the rest of the staff laugh and creating an easy, comfortable environment.
“I believe in natural products that are unique in their story, and I want my clients to feel that they have bought a unique piece of Mother Nature’s bounty, not just a piece of rock.”
At the same time, the beautifully immaculate, well-designed showroom offers a guided or self-guided tour of a myriad of countertop options installed in an organic setting, with large format pieces on display in various setups. Unlike many other shops that have tower after tower of the same quartz looks from 12 different manufacturers, Grandlienard wanted to create a different environment for her clients.
“I believe in natural products that are unique in their story, and I want my clients to feel that they have bought a unique piece of Mother Nature’s bounty, not just a piece of rock,” Grandlienard explained. “If they want a white quartz, I talk them through the different material options so they truly understand it. It is important to me that customers know what their material choice is and how it performs. If they want an ornate quartzite, we love to explain and experience that slab with them, too.”
An important part of ROCKin’teriors’ path to market is direct residential sales services, but it also partners with designers, architects and contractors and can design, fabricate and install projects ranging from residential to large commercial projects and everything in-between. The company has completed high-visibility government and community projects, such as RDU International Airport and the NC State Chancellor’s Residence, as well as participated in the natural stone fabrication at The Holy Name of Jesus Cathedral, all of which offer high-profile visibility.
ROCKin’teriors employs nearly 20 staff, including trusted craftsmen that the management has known throughout the years who are crosstrained in templating, fabrication and installation. Key roles, such as installation, are not outsourced to subcontractors and are instead held by salaried employees who learn every aspect of the trade. True craftsmen, the company largely uses semi-manual equipment and is a custom shop that targets the high-end luxury market. However, they are gearing up for the latest high-end, highproduction machinery to more efficiently handle larger commercial projects.
Grandlienard brings a unique perspective to the industry, having spent most of her career at

ROCKin’teriors stays up on the latest material trends working with natural stone, quartz, recycled materials and compact sintered surfaces, among others.

Known for its custom work from the common to the exotic, high-end residential work accounts for a good portion of the company’s projects.
IBM, before she launched her stone fabrication business back in 2009.
“I decided I had enough of corporate America and being a cog in the machine,” she said. “I wanted to explore a new business, in which I could appreciate the beauty of nature and apply my business acumen. I never knew how much I would enjoy the one-on-one experiences with the customers and seeing the joy in their faces when the job is complete.”
In 2015, ROCKin’teriors relocated from the southern Raleigh suburb of Fuquay-Varina to a more central location right off busy I-40 between Raleigh and Durham. The new 7,000-sq.-ft. location sports a state-of-the-art water recycling system and meets or exceeds LEED requirements in all areas of sustainability and energy efficiency, additional testaments to Grandlienard’s passion for the sanctity of nature and bringing that into a space, especially her own.
The team at ROCKin’teriors understands the commitment to the environment and they bring that into everything they do. This is evident in everything from optimizing slab layouts and minimizing waste through a diligent scrap inventory program that logs every piece of usable materials for customers that may have a small job or replacement work is needed. They also benefit from a silica and dust-free work environment, thanks to the water reclamation and sustainability programs put in place in the workshop.
Beyond partnering with her clients, Grandlienard partners with her community as well. She has worked with local suppliers to complete jobs that may not be high profile, but are important nonetheless as they allow local businesses to reuse leftover pieces of slabs and scraps to keep materials out of landfills. Century 21 in Raleigh needed a conference room table and Grandlienard worked with CaraGreen, a local building materials supplier, to repurpose a piece of IceStone for the conference room table.
“We love our partnership with ROCKin’teriors,” explained Jessica McNaughton, president of CaraGreen. “They are always willing to help us further our mission of coming up with the most sustainable

ROCKin’teriors has the ability and skill to tackle just about any project, even those out of the ordinary.



uses for our materials. The IceStone table is stunning, and the classy look of the recycled glass is always getting comments and praise.”
ROCKin’teriors is also a trailblazer in the sintered surfacing space as well. Not to be confused with large-format porcelains, sintered stone is a growing segment in surfacing. Brands like Lapitec, Dekton and Neolith are expanding the variety of available properties when it comes to the hard surfacing materials in the market. Relatively new to the market, many fabricators are hesitant to jump in with both feet until the market is more mature, but that’s not the case with ROCKin’teriors. They are not only already certified to cut and fabricate the materials, but they also hosted two designindustry trade association training sessions on outdoor uses of sintered surfacing, from kitchens and outdoor barbecues, to hearth, flooring and cladding. The sintered products have expanded what can be done outdoors.
“We pulled industry thought leaders together, had large slabs of each material on-site and invited our local designers and outdoor kitchen construction partners to learn about the properties of these materials so they can create designs using these emerging materials in their next projects,” said Grandlienard of the training sessions.
With strategic partners, value-added benefits to clients and working with the local community, ROCKin’teriors is expanding the standard for fabricators in its market. The willingness to promote materials like IceStone, which do not fit the more conventional stone and quartz categories of many stone shops, as well as taking the leadership role on new materials like sintered stone, makes ROCKin’teriors both unique and successful. The continued focus on what the market brings next will be pivotal to the business, and both management and staff alike look forward to discovering all of these successes with their customers by their side.


From the Desk of Amy Miller, Executive Director
Have you seen the show,
“Who Wants to Be a Millionaire?”
This popular TV game show features a quiz competition in which contestants attempt to win a top prize of $1 million by answering a series of multiple-choice questions of increasing difficulty. The program has endured as one of the longest running and most successful TV game shows of all time. One of the features of the show is a series of “lifelines” that contestants can use to assist them in seeking answers to questions they are unsure of. While I haven’t seen the newer version of the show, I remember some of the show’s original lifelines including “Phone a Friend” and “Ask the Audience.” The lifelines could be used by the contestants to help them continue advancing through the competition, and ultimately help them on their path to win the prize of $1 million.
In life, much like on this game show, we often need “lifelines” to continue advancing on our path to win the ultimate prize. While the path, and the prize, might be different for each of us, we all sometimes need a little help to continue advancing. At ISFA, we like to think of ourselves as a “lifeline.” We provide answers to help our members continue advancing and winning in their respective businesses. In 2018, we’re hyper-focused on developing new ways to do this, and I’d like to share one of these with you.
One of our primary focuses in 2018 is the development of a much broader event series. In 2018, we have at least eight events planned, which is more than we’ve ever hosted before in a single year. These events are the cornerstone of the ISFA experience because they provide both education and networking in one place. The magic of ISFA events is that each attendee can “ask the audience” for help solving their most critical business issues while at the event, and post-event, they can “phone a friend”
utilizing the connections made while at the event. In 2017, ISFA held four events, and as an ISFA Board Member, and an attendee, I had the opportunity to witness both the “ask the audience” breakthroughs and the “phone a friend” moments post-event. What struck me most about participating in ISFA events was not only how much I could learn from others, but how much I had to offer as well.
We all have areas of expertise and areas of weakness. ISFA events connect us with peers that have knowledge and experiences that are different than our own. Several times over the course of the last year, I’ve been a part of a text string of fabricators helping one another. Some of the issues include asking where and/or when to spend advertising dollars; what adhesive to use to secure metal to solid surface; and asking for advice on the correct speed on equipment. These exchanges of members helping members, and friends helping friends, all came to fruition because of participation in ISFA events.
If you haven’t attended an ISFA event before, or if it’s been a long time since you did, I’d like to encourage you to review our calendar and make plans to attend at least one event this year. After all, you never know when you’ll need a lifeline. Wouldn’t it be nice to be able to “Ask the Audience” or “Phone a Friend?”
My Very Best,

Amy Miller ISFA Executive Director AmyM@isfanow.org

For more information or to sign up to attend any of these events, call (412) 487-3207 or email info@isfanow.org.
ISFA Gen 2 (second generation leadership gathering) Feb. 27 - March 1
St. Louis, Mo.
ISFA/CEO Upper Management Roundtable Sponsored by Park Industries March 13 - 15
Nashville, Tenn.
ISFA/CEO Upper Management Roundtable Sponsored by KOHLER May 15 - 17
Kohler, Wis.
ISFA Full-Day Countertops & Architectural Surfaces Symposium at IWF Sponsored by Durasein Aug. 21 Atlanta, Ga.
ISFA CEO/Upper Management Roundtable Sponsored by OHARCO Sept. 18-21
Omaha/Lincoln, Neb.
ISFA Annual Meeting & Conference Oct. 23 - 26
Cancun, Mexico
ISFA CEO/Upper Management Roundtable Dec. 4 - 6
Austin, Texas
Wouldn’t it be great to have groups of designers and architects come to your business so you have an opportunity to get to know them as well as educate them? Members of ISFA have just such an opportunity through participation in our Continuing Education Program. Plus, this popular program is expanding this year to include the ability for you to offer education to designers as well as architects.
Since September of 2013, ISFA has been registered with the American Institute of Architects (AIA) to provide ongoing education credits for architects. In 2018, at the request of program participants, ISFA will be adding Interior Design Continuing Education Council (IDCEC) accreditation for its most popular courses.
As an Approved Provider for the AIA Continuing
ISFA has continued to see high levels of demand for its ISFA On-Site Training program in which an ISFA-certified trainer travels to the trainee’s location and train a whole group of their employees in best-practice fabrication techniques. While the program has focused on training in solid surface fabrication, it has now expanded into quartz/stone fabrication (see more about Stone/Quartz On-Site Fabrication Training on Page 39).
The most recent participant in the program was the University of North Carolina in Chapel Hill, which completed the training in mid-January. The higher learning institute is remodeling student housing units, which includes building kitchenettes, so facilities management called in ISFA Solid Surface Fabrication Trainer Chris Pappenfort to get a fiveman team up to speed.
Facilities Lead Scott Lorbacher was among those trained in the three-day, hands-on course that helped the organization add solid surface fabrication to its list of skills. The advanced course was built around the university’s needs and about 60 percent of the training was actual fabrication work. Instead of fabricating a standard
Education System, ISFA’s CEU Program includes five presentations with approved content. The courses offer Learning Units (LU), sometimes referred to as a Continuing Education Unit (CEU); Health, Safety & Welfare credits (HSW), which hold a higher level of ranking for professional credits; or both. This year the most popular courses will be certified through the IDCEC so that designers can also benefit from them.
ISFA trains and registers presenters who will be qualified to deliver the approved courses on behalf of ISFA, and handles all submissions for recording participation and credits with the AIA and/or IDCEC.
If you are a member of ISFA, interested in utilizing the ISFA CEU program, please email Amy Kyriazis, ISFA CEU Program Manager for more information. She can be reached at amy@isfanow.org.

University of North Carolina Facilities Lead Scott Lorbacher (left) receives instruction in making an L-shaped solid surface countertop from ISFA Solid Surface Trainer Chris Pappenfort while other members of Lorbacher’s team assist.
student project, they elected to do an actual and practical top. Included was templating the block walls that were out-of-square, fabricating a coved backsplash, installing a large undermount stainless steel sink and performing a field seam (installed in two sections).
The ISFA On-Site fabrication training is suitable for any company looking to expand its capabilities.Those interested in ISFA On-Site training can get more information by contacting Operations Manager Carol Wilhite at (412) 487-3207 or carol@isfanow.org.
After the mid-March CEO/ Upper Management Gathering hosted by Creative Countertop Solutions and sponsored by Park Industries sold out, several new dates for additional roundtable events have been announced. The next of these is hosted and sponsored by KOHLER and will take place in Wisconsin May 15 to 17. ISFA’s primary purpose is to provide education and networking opportunities to the surfacing industry, and our CEO/Upper Management roundtable events are an excellent opportunity to take advantage of both benefits!
Join us in Kohler, Wis., to receive education from industry professionals, engage in meaningful dialogue with industry peers, and tour one of North America’s largest and most impressive manufacturing campuses. The “Industry in Action” factory tour, and a visit to the KOHLER Design Center are both musts for anyone working in the kitchen & bath Industry, and Kohler, Wis., is also known for its world-class accommodations. In addition to the tour, networking events and facilitated group discussions, an optional spa/ golf day has been set up for those wishing to take advantage. The event presents opportunities for companies’ executive management to share experiences, common concerns and best practices regarding the processes of running (and growing) surfacing businesses. The gatherings are designed to bring together smaller groups of CEOs and upper management from a variety of companies to share ideas and network in a closeknit, semi-structured environment.
Cost for the event is $249 per ISFA member and $349 per nonmember (does not include hotel), and space is limited. Those wishing to attend can sign up on the ISFA website at www.isfanow.org or contact ISFA at (412) 487-3207 or info@isfanow. org. At least two other CEO/Upper Management Gatherings have been scheduled for 2018 with one sponsored and hosted by OHARCO in Omaha/ Lincoln, Neb., Sept. 18 to 21, and another set for Dec. 4 to 6 in Austin, Texas.
THANKS TO OUR SPONSORS:




ISFA will once again offer a full-day symposium in conjunction with The International Woodworking Fair (IWF). The Countertops & Architectural Surfaces Symposium is a full-day educational event focused on the countertop and surfacing needs of the woodworking industry that runs from 9 a.m. to 5 p.m. on Aug. 21. Speakers will present on a variety of topics ranging from Project Estimating and Bidding, to New Material and Tooling for Fabrication, to Logistics, and Labor Resourcing. Each speaker will provide interactive content, resources to take home and a Q&A session.
The Countertops & Architectural Surfaces Symposium is geared toward business owners and management teams accountable for their
organization’s structure, strategic planning and P&L responsibility. Each speaker/topic will address a strategy for bottom line improvement.
Speakers for the event include:
■ John Broer of In2Great, who will discuss “Using the Predictive Index to Overcome Labor Issues.” The Predictive Index is an assessment tool that assists across the hire-to-retire life cycle with scientifically validated workforce assessments. The use of this powerful tool aids in both hiring and retaining a productive workforce.
■ Jessica McNaughton of Caragreen, who will speak on “Innovative & Sustainable Surfaces: What You Need to Know.” More innovative and sustainable (green) surfaces are entering the market every day. The variety and amount of these products being specified is also expected to continue to grow. Fabricators and millworkers will learn about the products available, how they are specified, and what certifications/regulations are in place and required for commercial applications.
■ Mari Ivan and Brian Smith of L.E. Smith, who will discuss “Outsourcing Countertop Fabrication: When to Keep It in House and When to Call an Expert.” Define behavioral and cognitive job requirements, predict candidates’ behaviors and learning abilities, and instantly
Andrey Kamenskiy, of world-class solid surface fabrication firm ArtCor, passed away earlier this year. As both a savvy businessman and an amazing engineer, Kamenskiy was known for driving computer-aided drafting (CAD) and computer-aided manufacturing (CAM) to new levels in the solid surface industry. Having earned an engineering degree at the Moscow Aircraft Institute in 1994, he founded ArtCor in 2007 and was responsible for the company’s technical innovation and growth.

solid surface technology advancements in the United States and what he would be able to see at the fabrication facilities that he would be visiting during their stay,” said former ISFA Executive Director Chuck Sawyer of a visit Kamenskiy and his team made to the United States. “His approach to expanding the boundaries of solid surface manufacturing and blending those techniques with an artistic flair was exhilarating. His work with ArtCor was a clear example of how the application of CAD and CAM, with expertise and precision, could transform the design concept into a living work of artistry.”
see how they match up – from anywhere, on any device.
■ Piergiorgio Mazzetta of Laminam, who will cover “Surfaces Translated.” Today there are more surface options available than ever before, and new products are emerging all the time. In this class, an overview of all the surface types on the market today will be presented, along with the properties, pros and cons, and expertise/machinery required for fabricating all of them. All surfaces will be covered including laminate, granite, quartz, porcelain, ultracompact, and sintered stone.
“The ultimate technology geek, Andrey constantly peppered his conversation with questions about
“I had the sincere privilege to meet Andrey in his office at Artcor, in Moscow, Russia. When you talk about first impressions, Andrey’s was quite everlasting. It didn’t take but 10 minutes

THANKS TO OUR SPONSOR!
Additional sponsorship opportunities are available
The event includes a coffee and pastries breakfast as well as a catered lunch. The cost to attend is $245 if purchased by Aug. 1, and includes a pass to get onto the expo show floor. After Aug. 1, the cost goes up to $295.
IWF 2018 will be held Aug. 22 to 25, with the full-day countertops seminar taking place the day prior to the show opening on Aug. 21, at the Georgia World Congress Center in Atlanta. For more information contact ISFA at (412) 487-3207 or info@isfanow.org, or to register for the event visit www.IWFAtlanta.com.
to realize the genius behind him,” said ISFA Board Member Paul Max Le Pera. “Andrey’s level of understanding of mechanics, physics, mathematics and engineering, to name a few disciplines, was profound. In addition, his ability to formulate fabrication strategies for any application anyone could wildly imagine was exemplary of his mastery. I was also able to see the other side of Andrey. He was a very tender man who held his wife, Anastasia, in the highest regard. Anastasia herself is equally brilliant in her capacities in Artcor, and I believe this dynamic between the two of them, supported by a wonderful crew, is what made Artcor the jewel it is today. I had the good fortune to reconnect with Andrey at an ISFA event where Artcor was awarded the 2016 ISFA Innovator of the Year Award.”

The International Surface Fabricators Association has gained a solid positive reputation for its growing ISFA On-Site program. Up until now, the program has largely been centered on bringing an ISFA-certified solid surfacing fabrication training instructor to shop sites around the world and teaching companies through hands-on and classroom training how to properly fabricate solid surface based on the needs of the business. Now, the program is being expanded to include a dedicated quartz/stone fabrication trainer through the hiring of industry veteran Fred Hueston to serve as ISFA’s new Stone/Quartz Fabrication Instructor.
Previously, Hueston served as technical adviser, specification writer and problem solver for numerous projects across the United States, Canada, Asia and Europe. He has worked with such diverse entities as the U.S. Government, Federal Court of Appeals in San Francisco, Walt Disney World Company and Kennedy Space Center. In addition to more than 35 years of industry experience, he has published more than 100 articles on stone installation, care and restoration in both U.S. and foreign publications and journals.
A national known consultant and the founder of Stone Forensics, Hueston also serves as an instructor for Certified Marble and Stone Inspectors. He has made several appearances on television shows including the Discovery Channel and HGTV. Hueston is a certified master stone craftsman, an Architectural Conservator and a member of ASTM (American Society for Testing Materials) C-18 committee. He is responsible for writing more than 30 books on stone and tile and has produced 10 instructional videos. He also writes a syndicated newspaper column “Around the House” for papers across the country.
In his new role with ISFA, he will administer the hard surfaces side of the ISFA On-Site program, which is a customized quartz/ granite training program designed to meet the needs of a specific business or organization. Basic fabrication instruction includes product orientation, safety, tooling, fabrication and installation. More advanced instruction includes manufacturers’ fabrication/installation requirements.
The benefits include:
■ Allowing staff to train in the actual environment where work will take place using their own tools.
■ Instructor can assist with starting a new job.
■ The trainees/students can remain in the shop and not lose travel days.
■ Particularly for larger groups being trained, it can be more economical to pay trainer travel than staff’s travel expenses.
■ Trainer can assess additional on-site needs and make recommendations for best practices.
The basic program is two days, of which 70 percent is classroom learning and 30 percent is hands-on shop training. It includes product knowledge, handling, inspection, safety, tooling, shop layout, templating, material layout, cutting, seaming, edge treatments, sink and bowl mounting, cutouts, backsplashes, finishing, basic repair, installation, support and overhangs.
The more advanced program runs three days and is 40 percent classroom learning and 60 percent hands-on shop training. It covers all of the areas the basic program does, plus students actually complete a kitchen countertop project in teams. It may also include shop layout and efficiency audits, on-site consultation, speciality production and more advanced installation training.
There are some basic requirements that must be met before on-site training can be scheduled. The company being trained must be a member of ISFA, or join prior to the training. Also, the facility to host the training must have:
■ Standard stoneworking tools and tooling (the trainer can provide a list).
■ A shop with enough space and the necessary requirements for quartz/stone fabrication.
■ An area for classroom type instruction.
The registration process requires that an initial phone consultation be conducted, and at least one month lead time must be incorporated into the schedule for course preparation.
Upon completion of the training, participants will receive a certificate to recognize that they have completed a professional quartz/stone fabrication training course. They will also receive window clings for work vehicles to identify them as members of the International Surface Fabricators Association. Lastly, they will be asked to complete a follow-up survey to provide feedback on the program.
Those interested in the ISFA On-Site training program can get more information by contacting Operations Manager Carol Wilhite at (412) 487-3207 or carol@isfanow.org.
ISFA PO Box 627 Ingomar, PA 15127 (412) 487-3207 www.isfanow.org
Executive Director
Amy Miller (567) 239-2102 amym@isfanow.org
Communications Director
Kevin Cole Magazine/Website Publisher & Editor (815) 721-1507 kevin@isfanow.org
Operations Manager
Carol Wilhite (412) 487-3207 carol@isfanow.org
Account Representative
Paul Wisnefski (262) 498-4184 wisnefski@sbcglobal.net
CEU Program Coordinator
Amy Kyriazis (412) 487-3207 amy@isfanow.org
Solid Surface
Fabrication Trainer
Chris Pappenfort (417) 598-2390 chris@isfanow.org
Quartz/Stone Fabrication Trainer
Fred Hueston (321) 514-6845 fred@isfanow.org






Kate Dillenburg President
Bisley Fabrication
700 Industrial St.
Gresham, WI 54128
Phone: (715) 787-4410
kdillenburg@bisfab.com www.bisfab.com
Ryan Miller
Immediate Past President
VT Industries
1000 Industrial Park
Holstein, IA 51025
Phone: (712) 368-4381, ext. 236 RMiller@vtindustries.com www.vtindustries.com
Augie Chavez
Vice President 4630 Sinclair Rd. San Antonio, TX 78222
Phone: (210) 227-3100
augie@geckosss.com www.geckosss.com
Matt Kraft
Secretary
Custom Marble Inc.
850 S. Mulberry
Millstadt, IL 62260
Phone: (618) 476-7501
matt.kraft@custommarble.net www.custommarble.net
Mike Langenderfer
Treasurer
The Countertop Shop
9300 Airport Rd. Monclova, OH 43542
Phone: (419) 868-9101
mike@countertopshop.net www.countertopshop.net
Adam Albee
Director
Counter Culture
5012 Rentworth Dr. Lincoln, NE 68516
Phone: (500) 531-5078
adam@thetopculture.com www.thetopculture.com





Kelley Montana Director
Humboldt Countertops & Surfacing
70 W. 4th St. Eureka, CA 95501 (707) 442-5918 kmontana@humtop.com www.humtop.com
Steve Stoddard Director
Advanced Surfaces, Inc.
130 Plastics Rd. Corry, PA 16407
Phone: (814) 663-0369 sstoddard@advancedsurfacespa.com www.advancedsurfacespa.com
Jessica McNaughton
Associate Member Representative CaraGreen
109A Brewer Ln. Carrboro, NC 27607
Phone: (919) 929-3009
Jessica@caragreen.com www.caragreen.com
Paul Max Le Pera
Associate Member Representative Hirsch Glass Corp./Spectrum Quartz 106 Melrich Rd. Cranbury, NJ 08512
Phone: (908) 358-5252
max@hirschglasscorp.com www.spectrumquartz.com
Jim Callaghan
Associate Member Representative Gran Quartz
3950 Steve Reynolds Blvd. Norcross, GA 30093
Phone: (248) 660-391 callaghan@granquartz.com www.granquartz.com

Companies in blue are Certified Professionals. For more information on the ISFA Certified Professional Program, visit ISFAnow.org/certified-pro.html.
ALABAMA
Cutstone Co.
117 Cloverdale Dr. Alabaster, AL 35007
205-624-3538 www.cutstoneco.com
ALASKA
Cook Inlet Housing Authority 3510 Spenard Rd. Anchorage, AK 99503 907-793-3047 www.cookinlethousing.org
ARIZONA
La Casa Bella Builders
401 N. Broad St. Globe, AZ 85501 928-425-2450
LCBbuilders.com
ARKANSAS
Qualserv
7400 S. 28th St. Ft. Smith, AK 72908 479-459-5892 www.qualservsolutions.com
CALIFORNIA
Duracite
2100 Huntington Dr. Fairfield, CA 94533
707-402-1600 www.duracite.com
Duracite of Southern California 100 Bosstick Blvd. San Marcos, CA 92069 760-727-1800 www.duracite.com
Fischer Tile & Marble 1800 23rd St. Sacramento, CA 95816 916-452-1426 www.fischertile.com
Humboldt Countertops & Surfacing 70 W. 4th St. Eureka, CA 95501 707-442-5918 www.humtop.com
The Countertop Factory
2470 E. Coronado St. Anaheim, CA 92806
562-944-2450 www.thecountertopfactory.net
DELAWARE
Troy Granite Inc. 711 Interchange Blvd. Newark, DE 19711
302-292-1750 www.troygranite.com
Beverin Solid Surface
1108 Palmetto Ave.
Lehigh Acres, FL 33972 239-368-9444 www.beverin.com
Delorie Countertops & Doors Inc.
2140 N.W. 18th St. Pompano Beach, FL 33069 954-970-7661 www.deloriectd.com
NSM Florida Enterprises, LLC 1050 Central Park Dr. Sanford, FL 32771 407-774-0676 www.nsmotif.com
Sterling Mfg. 8293 Consumer Circle Sarasota, FL 34240 941-955-8787 www.sterlingmfg.com
Atlanta Kitchen Inc.
196 Rio Circle Decatur, GA 30030 404-378-3220 www.atlanta-kitchen.com
Counter Fitters LLC 1026 Lynes Ave. Savannah, GA 31415 912-231-0103 www.counterfitterssav.com
Countersync 2014 Westside Ct. Augusta, GA 30907 706-828-7544 www.countersync.net
Craftmark Solid Surfaces Inc. 2772 Simpson Circle Norcross, GA 30071 770-242-8469 craftmarkcountertops.com
Premier Surfaces 845 McFarland Pkwy. Alpharetta, GA 30004 678-614-7111 www.premiersurfaces.com
Stone Center 1325 Oakbrook Dr. Ste. C Norcross, GA 30093 770-446-5155 www.stonecenteratlanta.com
Top South 830 Pickens Industrial Dr. Marietta, GA 30062 770-422-4009 www.topsouth.com
Honolulu Tile & Marble Inc. 1602-B Auiki St. Honolulu, HI 96819 808-845-3775
Montage Decor LLC 94-117 Malakeke Place, Unit #102 Waipahu, HI 96797 808-200-7868
www.montage-decor.com
ILLINOIS
Custom Marble Inc. PO Box 306 Millstadt, IL 62260 618-476-1345 www.custommarble.net
New Age Surfaces 1237 Naperville Dr. Romeoville, IL 60446 630-226-0011
Pierce Laminated Products Inc. 2430 N. Court St. Rockford, IL 61103 815-968-9651 www.piercelaminated.com
Solid Surface Creations Inc. 403 S. Sycamore Villa Grove, IL 61956 217-832-8207 www.ssctops.com
Stalwart Systems 7797 N. Caldwell Ave. Niles, IL 60714 847-972-1193 www.stalwartsystemsusa.com
Stevens Industries Inc. 704 W. Main St. Teutopolis, IL 62427 217-857-7100 www.stevensind.com
WILCOR Solid Surface 2371 United Ln. Elk Grove Village, IL 60007 888-956-1001 www.wilcorusa.com
A. I. A. Countertops LLC 201 S. Huntington St. Syracuse, IN 46567 574-457-2018 www.aiacountertops.com
Bollock Enterprises LLC 900 Farabee Ct. Lafayette, IN 47905 765-448-6000 www.bollocktops.com
Hard Surface Fabrications Inc./Kormax 810 S. Beiger St. Mishawaka, IN 46544 574-259-4843
Laminated Tops of Central Indiana Inc. 711 E. Dillman Rd. Bloomington, IN 47401 812-824-6299 www.rakesolutions.com
IOWA
Solid Fabrications Inc. 2515 Murray St. Sioux City, IA 51111 712-255-5319 www.solidfab.com
Top Crafters 811 Iowa Ave. Marshalltown, IA 50158 641-752-2465
VT Industries 1000 Industrial Park Holstein, IA 51025 712-368-4381 www.vtindustries.com
KANSAS Parman Brothers LTD PO Box 7 Johnson, KS 67855 620-492-6882 www.parmanbrothersltd.com
Top Master Inc. 2844 Roe Ln. Kansas City, KS 66103 913-492-3030 www.top-master.com
KENTUCKY Granite America 1121 St. Louis Ave. Louisville, KY 40241 502-419-0713
Surfaces Unlimited Inc. 1272 Hwy. 490 E. Bernstadt, KY 40729 606-843-6891 www.surfaces-unlimited.com
MAINE
Bangor Wholesale Laminates
355 Target Industrial Circle Bangor, ME 04401 207-945-5928
Shad’s Custom Countertops Inc. 11 Collins Pond Rd. Windham, ME 04062 207-893-3445 www.getshad.com
MARYLAND
Carefree Kitchens Inc. 2910 Strickland St. Baltimore, MD 21223 410-233-4900 www.carefreeindustries.com
Creative Surface Interiors Inc.
8393 Ardwick Ardmore Rd. Landover, MD 20785
301-386-4654
www.creativesurfaceinteriors.net
SolidTops LLC
505 South St. Easton, MD 21601 410-819-0770
www.solidtops.com
MASSACHUSETTS
Jack’s Custom Woodworking/ JCW Countertops 3 Aberjona Dr. Woburn, MA 01801 781-935-1907 www.jcwcountertops.com
Sterling Surfaces
76 Leominster Rd. Sterling, MA 01564 978-422-3321 www.sterlingsurfaces.com
Sterling-Miller Designs Inc.
1079 N. Montello St. Brockton, MA 02301 508-894-6999 www.sterlingmillerdesigns.com
TWD Surfaces
75 Hale St. Bridgewater, MA 02324 508-279-2650 www.twdsurfaces.com
MICHIGAN
Blasius Inc.
7343 Buell Rd. Vassar, MI 48768 989-871-5000 www.blasiusinc.com
Innovative Surface Works 12855 Fairlane St. Livonia, MI 48150 734-261-3010 www.innovativesurfaceworks.com
Paxton Countertops & Showers PO Box 174 Grand Ledge, MI 48837 517-719-0146 www.paxtonsurfaces.com
MINNESOTA
Innovative Surfaces Inc. 515 Spiral Blvd. Hastings, MN 55033 651-437-1004
The Pinske Edge
119 Main St. Plato, MN 55370 320-238-2196 www.pinske-edge.com
MISSISSIPPI
Alexander Counterwrights
3803 Old Mobile Ave. Pascagoula, MS 39581 228-938-6484 www.alexandercounter wrights.com
MISSOURI
Surface Menders
32 Clipper Ln. Kimberling City, MO 65686 417-598-2390 www.surfacemend.com
MONTANA
Jim Shreve PO Box 721 Florence, MT 59833
406-880-3566
WoodCo LLC PO Box 30254 Billings, MT 59107 406-259-5177 www.woodcollc.com
NEBRASKA
Counter Culture
5012 Rentworth Dr. Lincoln, NE 68516 500-531-5078 www.thetopculture.com
NEVADA
Carpenters Int’l. Training Fund 6801 Placid St. Las Vegas, NV 89119 702-938-1111
NEW JERSEY
Marvic Corp. 2450 Lorio St. Union, NJ 07083 908-686-4340 www.countertopsofnj.com
Spaulding Fabricators Inc. 1136 Industrial Pkwy. Brick, NJ 08724 732-840-4433 www.spauldingfabricators.com
NEW MEXICO
Creative Countertops & More
7908 Ranchitos Loop N.E. Albuquerque, NM 87113 505-814-5354 www.creativecountertops andmore.com
Jaynes Structures
2906 Broadway N.E. Albuquerque, NM 87107 505-344-8589 www.jaynescorp.com
OGB Architectural Millwork 3711 Paseo del Norte Albuquerque, NM 87113 505-998-0000 www.ogb-am.com
NEW YORK
Marker Systems Inc. 940 River Rd. North Tonawanda, NY 14120 716-695-1102
Modern Home Distributing PO Box 395 Nunda, NY 14517 585-468-2523
Penn Fabricators Inc.
100 Bellport Ave. Yaphank, NY 11980 631-205-0282 www.penn4corian.com
NORTH CAROLINA
Atlantic Countertops
4250 Old Wake Forrest Rd. Raleigh, NC 27613
919-981-0163
www.atlanticcountertops.com
BloomDay Granite & Marble
3810 Indiana Ave. Winston-Salem, NC 27105
336-414-0842
www.bloomdaygranite.com
Carolina Custom Surfaces
100 Landmark Dr. Greensboro, NC 27409 336-215-5518
www.carolinacustom surfaces.com
Majestic Kitchen & Bath
104 Jeffrey Way Youngsville, NC 27596 919-376-5941
www.gomajestic.com
Metro Woodcrafters of NC, Inc. PO Box 669488 Charlotte, NC 282-9488 704-394-9622 www.metrowoodcrafter.com
Onslow Stoneworks 1661 Hwy. 58 PO Box 1239 Swansboro, NC 28584 252-393-2457
www.onslowstoneworks.com
ROCKin’teriors
230 Hampton Woods Ln. Ste. 100 Raleigh, NC 27607 919-577-0207 www.rockinteriors.com
Stoneworks
18623 Northline Dr. Cornelius, NC 28031 704-936-8340 www.stoneworksltd.com
OHIO
Bertke Countertops 9355 Amsterdam Rd. Anna, OH 45302 937-538-7024
Cutting Edge Countertops Inc. 1300 Flagship Dr. Perrysburg, OH 43551 419-873-9500 www.cectops.com
L. E. Smith Co. 1030 E. Wilson St. Bryan, OH 43506 888-537-6484 www.lesmith.com
Laminate Shop, Inc. PO Box 1218 Marietta, OH 45750 740-749-3536
The Countertop Shop LTD 9300 Airport Rd. Monclova, OH 43542 419-868-9101 www.countertopshop.net
Top Advantage Surfaces Inc. 12989 Market Ave. N. Hartville, OH 44632 330-877-2138 www.topadvantage.com
Top Shelf Laminated Products 400 Dietz Rd. Warren, OH 44483 330-393-1289
Tower Industries 2101 Ninth St. S.W. Massillon, OH 44647 330-837-2216 www.towersurfaces.com
Precision Countertops Inc. PO Box 387 Wilsonville, OR 97070 503-692-6660 www.precisioncountertops.com
Satis&fy
3550 N.W. 215th Ave. Hillsboro, OR 97124 971-570-9800 www.satis-fy.com
A.S.S.T.
350 South St. McSherrystown, PA 17344 717-630-1251
www.asst.com
Advanced Surfaces Inc. 130 Plastics Rd. Corry, PA 16407 814-663-0369
Companies in blue are Certified Professionals. For more information on the ISFA Certified Professional Program, visit ISFAnow.org/certified-pro.html.
Eurofins Lancaster
Laboratories
2425 New Holland Pike Lancaster, PA 17601
717-656-2300
Harrisburg
Troy Granite
3617 Simpson Ferry Rd. Camp Hill, PA 17011
717-918-3315
www.troygranite.com
Indoor City
Granite and marble 1284 Loop Rd. Lancaster, PA 17601 717-368-5604
www.indoorcity.com
Kauffman Kitchens
270 Commerce Dr. New Holland, PA 17557 717-355-9906
www.kauffmankitchen.com
Kramer’s Fabrications Inc. PO Box 41 Bernville, PA 19506 610-488-6213
www.kramershowerbases.com
Pence Countertops Inc.
124 Ellis Woods Rd. Pottstown, PA 19465
610-326-6609
www.pencecountertops.com
Pittsburgh
Troy Granite
1060 484 Lowries Run Rd. Pittsburgh, PA 15237
412-446-1060
www.troygranite.com
RHODE ISLAND
Allied Floor Covering, Inc.
325 Main Rd. Tiverton, RI 02878
401-624-4477
www.alliedfloorcovver inginc.com
SOUTH CAROLINA
Solid Products
109 Lazenby Dr. Ft. Mill, SC 29715
704-236-9796
www.solidproducts.biz
SOUTH DAKOTA
DFC-Dakota Fixture & Cabinet Co.
45753 237th St. Madison, SD 57042
605-256-3707
www.soliddfc.com
Alexander Brothers
Tile & Marble Inc.
1446 S. Cooper St. Ste. 101 Memphis, TN 38114
901-278-9626
www.alexandermarble andgranite.com
Countertops of Memphis
301 W. Olive Ave. Memphis TN 38106
901-602-7115
www.countertopsofmemphis.com
Creative Countertop Solutions Inc.
919 4th Ave. S. Nashville, TN 37210
615-915-0718
www.creativecountersolutions.com
Classic Counter Tops
2325 Executive Dr. Garland, TX 75041
972-840-1234
Counterscapes, Inc.
2228 Deerbrook Dr. Tyler, TX 75703
903-581-5676
www.counterscapes.com
Countertop Solutions LLC PO Box 82087 Houston, TX 77282
713-204-0080
Finishes Etc.
19530 FM 362 Waller, TX 77484 936-372-1670 www.finishesetc.net
Dirk Foster 921 Morton St Mineral Wells, TX 76067 206-898-8163
Gecko Solid Surface Solutions 4630 Sinclair Rd. San Antonio, TX 78222 210-227-3100 www.geckosss.com
W.R. Watson Inc. 12902 Mula Ln. Stafford, TX 77477
281-495-3664 www.wrwatson.com
UTAH
Plastic Specialties Inc.
1640 S. Redwood Rd. Salt Lake City, UT 84104 801-746-1212 www.psitops.com
Utah Kitchen and Bath 2098 E. 2250 N. Layton, UT 84040
801-814-8847 www.utahkitchenandbath.com
Vermont Solid Surface PO Box 602 852 Portland St. St. Johnsbury, VT 05819 802-535-4986 www.vermontsolidsurface.com
VIRGINIA
Metro Stone Works LLC 9115 Digital Dr. Unit 12 Manassas Park, VA 20111 703-396-866 www.metrostoneworks.com
Mid Atlantic Surfaces 2559 Turkey Creek Rd. Oilville, VA 23129 804-798-7462 www.midatlanticsurfaces.com
Surface Link Corp. 4200 Lafayette Center Dr. Ste. A Chantilly, VA 20151 301-482-1717 www.surfacelinkcorp.com
TRINDCO
1004 Obici Industrial Blvd. Suffolk, VA 23434 757-539-0262 www.trindco.com
WASHINGTON
FloForm Countertops 22445 76th Ave. S. Kent, WA 98032 253-639-4567 www.floform.com
King County Library System 960 Newport Way N.W. Issaqua, WA 98027 425-369-3300 www.kcls.org
WISCONSIN
ACS INT’L. 1478 Turnberry Circle Oconomowoc, WI 53066 520-395-7534 www.acstone.com
Bisley Fabrication Inc. 700 Industrial St. Gresham, WI 54128 715-787-4410 www.bisfab.com
McDermott Top Shop LLC 200 A Main St. Sullivan, WI 53178 262-593-2456
Spectrum Surfaces Inc. 812 Marquis Way Green Bay, WI 54304 920-337-6575
ARUBA
Office Systems Aruba Frankrijkstraat 10 Oranjestad Aruba 011-297-583-8373 www.officesystemsaruba.com
Asian Solid Surface 40 Day Dr. Pasadena, South Australia 5042 Australia 040-571-3865
BARBADOS
In-Counter, Inc. 27 Lodge Terrace St. Michaels BB12001 Barbados 246-253-3440
CANADA
Colonial Countertops Ltd. 609 Alpha St. Victoria, BC V8Z 1B2 Canada 250-383-1926 http://colonialcountertops.com
Coni-Marble Mfg. Inc. PO Box 40 99 Harrison St. Thorndale, ON N0M 2P0 Canada 519-461-0100
Elite Food Equipment 4 Fielding Ct. Ajax, ON L14W5 Canada
FloForm Countertops 125 Hamelin St. Winnipeg, MB R3T 3Z1 Canada 204-474-2334 www.floform.com
FloForm Countertops 10-710 Cynthia St. Saskatoon, SK S7l 6A2 Canada 306-665-7733 www.floform.com
FloForm Countertops 7630 Yellowhead Trail Edmonton, AB T5B 1G3 Canada 780-474-7999 www.floform.com
Granit Design 77 Industrielle Stanstead, QC J0B 3E0 Canada 819-564-7111 www.granitdesign.com
PF Custom Countertops Ltd. 14017 174 St. N.W. Edmonton, AB T5S 1H1 Canada 780-484-0831 www.pfcustom countertops.com
Shape Industries 10 McPhillips St. Winnipeg, MB R3E2J7 Canada 204-947-0409 www.shapeinc.com
Summum
Granit Inc.
460 Principale St. Saint-Sebastien, QC G0Y 1M0
Canada 819-625-2333 www.summumgranit.com
FRANCE
CREA Diffusion
ZA Le Cheval Blanc Solgne F-57420 France 38-764-6923 www.crea-diffusion.com
INDIA
Infini Hybrid Pvt Ltd
904, Bwing,Kanakia Western Edge II, Western Highway Borivali East Mumbia 400066 Maharashtra India
+91-966-464-1442 www.infinihybrid.com
ITALY
Legnopan SPA
(Starkryl Solid Surface)
Via Dell’Industria 13-15
Piovene Rocchette, VI, 36013 Italy 39-0445-551500 www.legnopan.com
MEXICO
INDEKO
Boulevard de los Charros 1500 Col. Belenes Ind. Nte. Zapopan, Jalisco Mexico 45150 52-3310287863 www.indeko.com.mx
Victor Coronado Services
Boulevard Hacienda Galindo 116 Villas del meson Juriquilla, 76230 Mexico 52-4422342743
RUSSIA AKRILIKA HOLDING
Svobody St., 29 Moscow
Russia 125362
+7(495)782-84-75 http://akrilika.com/en ARTCOR
Presnenskiy Val Str., 27, Bld. 18-19 Moscow
Russia
+7-485-657-8578 www.artcor.ru
DECORA PRO
Lunacharskogo St. 25, Apt. 95 St. Petersburg Russia 197227
+7 812-922-4070 www.decora.pro
SINGAPORE
Harvest Building Products PTE LTD
61 Woodlands Industrial Park, E9 Singapore 757047
+659-797-3011 www.hbp.com.sg
UNITED ARAB EMIRATES
Bond Interiors PO Box 15758
Dubai
U.A.E. 04 2711727, 06 5343222 www.bondinteriors.com
UNITED KINGDOM Interfab LTD
Unit 9 Willersey Business Park Willersey, Nr. Broadway Worcestershire WR12 7RR
United Kingdom 441-386-858100 www.interfab.co.uk
Sheridan Fabrications Limited
New Sheridan House, Don Pedro Ave.
Normanton, West Yorkshire WF6 1TD
United Kingdom
448-456-182800
www.sheridan-uk.com


Chemical Concepts is now offering the Banshee Straight/Miter Cut Diamond Blade for bridge saws in both 14- and 16-in. sizes. The blade has 38 30mm H-segments, operates at high rpm (2,300 for the 14-in. version and 2,000 for the 16-in. version) and a feed rate of 100 to 120 in. The blades are available with a 60mm arbor and a 50mm adaptor. They are 4mm thick and are made specifically for cutting a variety of hard surfaces, such as granite, marble and quartz, without chipping.
For more info, go to isfanow.org/info and list RS #30

Recognized for pre-colored cartridge-based adhesives that offer a perfect color match when laminating, mitering and seaming quartz, natural stone, ceramic and solid surface, Integra Adhesives is launching Si Bonder, a unique silicone line that is color-matched for the surfacing industry. The silicone is an acetoxy cure RTV silicone sealant and adhesive created to match the most popular colors in the surfacing industry. Launching March 2, it is offered in 12 colors, displayed on Integra’s online color match charts. The weather-resistant FDA and NSF approved food grade silicone is designed for all surfacing needs. It is packaged with a professional two-piece replaceable tip in an industry standard 10.1-fl.-oz. cartridge to fit any caulking gun.
For more info, go to isfanow.org/info and list RS #31
The patented SMART Boost technology from Oneida Air Systems is designed to double the airflow performance for any size CNC machine.
Traditional dust collectors move air at a fixed rate, but factors such as reducers, flex hose and other restrictions all add resistance to the air itself, reducing the overall cfm.

The standard way to compensate for this is to use an oversized motor and ducting, but SMART Boost monitors the system for any suction loss and automatically adjusts the fan motor’s speed to compensate, delivering higher cfm and a maximum static pressure nearly three times higher than the norm. The technology provides up to twice the airflow using the same horsepower motor; increases static pressure at the cutter head, where it’s needed most; allows for longer lengths of flex hose and/or ducting; maximizes suction through multiple ports simultaneously; and adapts to opening/closing blast gates without crippling airflow at the tool.
For more info, go to isfanow.org/info and list RS #32

Colonial Saw, Inc., the U.S. distributor of STRIEBIG vertical panel saws, recently brought a new model to the U.S. market in 2018. The new STRIEBIG Standard S model adds another level to their universal vertical sawing technology with integrated new elements and retained proven benefits. Chief among them, the Standard S incorporates scoring as a standard feature and sports a sleek new operator control panel. With built-in scoring, the enhanced Standard S will help operators achieve a clean cut on both sides, which is especially helpful for architectural millwork shops working with large, heavy veneered panels or custom-made doors. The saw unit and control box of the Standard S deliver both functionality and ergonomics
through a new comfort premium package. It incorporates four popular features straight from the factory: automatic pneumatic locking rollers; a Y-axis digital measuring system; a pneumatic saw head locking with motorized fine adjustment within 0.005 in.; and a laser light horizontal cut indicator. There are more than 20 additional options and accessories available, such as a wooden support wall and X-axis digital measuring system.
For more info, go to isfanow.org/info
Dynabrade introduced its most refined random orbital sander to date. The Dynorbital Extreme claims to provide power and speed to quickly produce the desired finish, while ergonomic features keep operators safe. Symmetrical design allows left- or righthanded operators to work comfortably, while the compact size of the Dynorbital Extreme fits naturally in most operators’ hands. The Dynabrade Extreme runs at 92 percent of rated tool speed with a new motor design that has a high power-to-weight ratio, with 0.3 hp at 1.8 lbs. New rotor design enhances power with less friction, and the recessed throttle lever eliminates pinch and pressure points on an operator’s palm. It aims to achieve consistent finishes in less time. The Dynabrade Exreme is American-made.

For more info, go to isfanow.org/info and list RS #34

Federal Brace released a line of LED-lit hidden brackets, modeled after some of the company’s most popular hidden supports, but with complete integration of the expertly designed Eco-Lucent LED Lighting System. These brackets provide the same seamless, hidden
look that is much desired in many modern projects, but with the added touch of lighting that is both decorative and functional. Federal Brace didn’t sacrifice safety for style, and each of the lit supports has a carrying capacity of 375 lbs. per brace, offering solid support for heavy surfaces, such as granite, marble, concrete and other countertop materials. This new line is being initiated by profiles similar to the Anthem Hidden Corner Support and Freedom Hidden Countertop Bracket, two of the company’s most popular and versatile hidden braces. The brackets have been lightly modified, adding a short metal apron that protects the lighting components within the Eco-Lucent LED Lighting System when installed and routing holes for the easy connection of wires and electrical. The addition of this lighting system gives the hidden supports a decorative glow, which, when placed along the length of a bar or island, provides a continuous flow of light in an unexpected and unique place. Both the Anthem Eco-Lucent Corner Support and the Freedom Eco-Lucent Support are available in a variety of sizes for varying countertop overhang lengths and come in a gloss black powder coat, remaining sight-unseen. Their hidden profile makes them suitable for situations in which leg room needs to be maximized, such as breakfast bars, kitchen islands, working spaces or entertainment areas.
For more info, go to isfanow.org/info and list RS #35

Meeting OSHA regulations for facility safety is made simple with facility safety products from DayMark Safety Systems. Prevent workplace injuries by marking potential slip and fall hazards with wet floor signs and, in the event that an injury does occur, the company offers OSHA-compliant first aid kits and bodily fluid spill cleanup products. Building managers
are responsible for ensuring staff has first aid supplies available. In most cases, a standard but well-stocked first aid kit will address most situations. Many states have their own health and safety regulations that encompass first aid kits. The American National Standards Institute (ANSI) recently updated first aid kit requirements into two classes, based on the contents and the number of first aid supplies included in the kits. Class A kits are designed for the common workplace injuries; Class B kits deal with more complex injuries or high-risk environments. In addition to supplying the necessary safety systems, the company can also help fabricators choose the correct products for their needs and also provide materials to restock depleted kits. For more info, go to isfanow.org/info and list RS #36

After completing a year-long rebuild and update of its mill in Quesnel, British Columbia, Canada, WestPine is reintroducing its EcoPlus MR50 moisture-resistant MDF. EcoPlus MR50 is available through all Hardwoods Distribution — Hardwoods Specialty Products and Frank Paxton Lumber distribution locations nationwide. In addition to its smoothness and stability, the moisture-resistant MDF is formulated to endure humid conditions, making it suitable as a substrate for commercial applications in food service industries, institutional buildings and healthcare establishments. EcoPlus MR50 is also well suited for residential interiors, such as kitchen and bath cabinetry, interior storage systems, and mouldings and millwork. It is also suitable for use with decorative surfaces including reconstituted or natural wood veneers, TFL and HPL, and machines like premium grades of MDF. It is composed of 100 percent western white softwoods that have a consistent light sandy color. The purity and long fibers
associated with this material allow for deep, detailed profiling and precise machining and finishing techniques. The panels are available in ½-in., ⅝-in. and ¾-in. thicknesses. EcoPlus MR50 panels are FSC controlled, and can help projects contribute to LEED points for environmentally friendly construction. The panels contain no added urea-formaldehyde, and are rated CARB-exempt and compliant. The material meets the thickness swell and bond integrity as defined in ANSI 208.2 for the MR50 designation.
For more info, go to isfanow.org/info and list RS #37
Rockler Woodworking and Hardware introduced several new dust collection products to expand its line of Dust Right products. This lineup includes several products to enhance the performance of existing dust collection setups, providing tighter fitting connections as well as out-of-the-way pipe installation and hose management accessories. The first is Dust Right Vacuum Harness: When using a shop vacuum in conjunction with the Dust Right Separator, this harness straps them together so the user can roll them around in tandem without either unit tipping over, and without any of the hoses tangling with each other or dislodging from their fittings. The second is Schedule 40 Fittings that meet the new Schedule 40 standard in dust collection plumbing, thicker and more robust than Schedule 20 plumbing. Also, Rockler developed two adapters to fit Schedule 40 PVC pipe: one to connect 4-in. dust collection fittings and another to connect 4-in. dust hose. Additionally, the Dust Right Dust Hose Mounting Bracket facilitates attachment of a dust hose to a workbench, roller stand, stationary power tool or other shop fixture. Another product is the Dust Right 4-in. Handle Docking Port Kit, which is a storage system for the Dust Right 4-in. Quick Change Handle and Expandable Hose that consists of two rubber straps that mount to the wall to hold the hose, plus a wallmounted docking port for the handle. Lastly, the Hose Coupler for Dust Right Heavy-Duty Shop Vacuum Hoses allows Dust Right Heavy-Duty Shop Vacuum Hoses to be connected end-toend to create longer lengths of hose.

Bostik, Inc., a provider of specialty adhesives and installation systems for building construction, introduced Bostik Bosti-Flex™ Plus, a high-performance siliconized acrylic latex sealant. Offering good adhesion and flexibility to most building materials and

common household surfaces, the silicone/ sealant complements various Bostik grout colors and may also be easily painted with latex or oilbased coatings. For both interior and exterior applications, BostiFlex Plus is mold/mildew resistant, provides great elasticity for flexible joints, emits zero VOCs and is easy to apply and clean. The product has been developed for multipurpose sealant applications that include sinks, tubs, shower surrounds, countertops and bonding applications for wood trim, ceramic tile and natural stone. It comes in a handy case consisting of 12 10.1-ounce cartridges and currently is available in six colors.
For more info, go to isfanow.org/info and list RS #39

Vitap S.p.A. and Atlantic Machinery Corporation have a new semiautomatic entrylevel contour edgebander called the Stellar, an inexpensive solution to edgeband large or small contoured parts, whether concave or convex. It has a movable, swivel support arm equipped with a vacuum pod that holds the panel in place. This allows for large panels to be edgebanded without the operator having to struggle with large panel pieces to hold them in place as the articulated arm performs this part of the operation.
For more info, go to isfanow.org/info and list RS #40



ISFA Fabricators, do you have used equipment you would like to sell? Looking to fill a key position? Why not submit a FREE classified ad? That’s right, relevant classifieds in this publication are free to ISFA fabricator members! Just send us the text you’d like to run and we’ll do the rest.
Email us today at editor@isfanow.org. For those of you who are not fabricator members, email kevin@isfanow.org or call (815) 721-1507 to get a quote.


From the Desk of Kate Dillenburg, ISFA President
If we want to see change, we need to take personal responsibility and get involved. We need to ask ourselves, “What can I do to make the situation better?” The excuses of why something can’t or won’t work need to be changed into action. It isn’t someone else’s fault that our profits aren’t high enough, we spend too much time at work, the local school isn’t good enough, or the community should have more of this or that. Getting involved in community and professional organizations will change your life and those around you.
I have been asked several times, “Why join ISFA? What can it do for me?” My response is what do you want it to do for you? Do you want to increase profits, have more free time with your family or have more business and fewer problems? All these things can happen if you get involved. From personal experience I can say all of these have happened to me, in part, because of my involvement with ISFA.
Since I began my involvement in the association, I have been part of several email chains of fabricators helping fabricators. A few of the topics have included: Does anyone want to bid this project? Does anyone have extra fabrication capacity to help get a large project completed? How tight of a radius can someone bend a given solid surface piece?
Any of these can seem like daunting problems if you must face them alone, but with a network of experienced fabricators, ISFA gives you access to less daunting challenges. And that is just through knowing who to email or someone knowing to email me.
I will give you two quick examples of how involvement has changed my life.
One of my most memorable “aha” ISFA moments happened while sitting in a fabricator
meeting in Atlanta, and the presenter was talking about making boxes out of solid surface for a college dorm. I was thinking to myself, “Yep, we’ve made those before and boy do I hate having to tape the edges to keep the glue from setting up on the inside.” Then the presenter said, “We use straws to clean up the excess glue on the inside of the boxes.” I couldn’t believe it. He had just told me how to reduce my labor for making solid surface boxes. I didn’t go to that meeting thinking about how to fabricate solid surface boxes, but my involvement made my business more profitable. The event was paid for by that simple fabrication trick that I hadn’t thought of before.
Also, early last spring, I decided to eat lunch at a local park. I hadn’t been to this park in quite a while and I looked around and saw how tired the park was looking. There had been a few improvements, but overall it didn’t look like a place my kids would be excited to come and play. I’m part of a local community group, and we had been talking about organizing a community service day. We decided to give the local park a makeover as part of it. To make a long story short, a group of volunteers spent the day painting, trimming and cleaning, and when we were done, we had a park that families want to spend time at.
On one of our many trips last summer to the park, there was a family who told me how beautiful the park was and how they came regularly to spend time with their family. Both this family and mine now have a great place to spend time together away from the laundry that needs folding, dishes that need to be washed and other distractions of modern life, and at the same time we can create lasting memories together. My 3-year-old daughter
calls this park “Big Snapping Turtle Park” because she encountered a snapper there on that day we were cleaning the park. Each time we now go to the park, we always go on a quick “snapper hunt.” It’s amazing to see what other little creatures we find along the way. This has created a family memory to treasure and laugh about.
These are just two examples of how being involved in organizations have changed my life. I can’t say that I always know what will come, but I have never been disappointed when I get involved. I have always gained more from the experience than I expected.
ISFA has at least eight fabricator events planned for 2018. I encourage you to attend at least one and see what changes take place for you. Find out for yourself, like so many of us have, what ISFA can do for you. I’m confident if you attend an event, you’ll come away with something that will change your life. I can’t predict what it will be, but if you’re involved, you will meet someone, experience something new or simply have time away from the dayto-day grind of life to reflect on a challenge in your life. At the very least, you’ll have fun and be reminded that no matter how big or small your business or what your role in it is, we all have the same challenges and we all have something to offer each other through our involvement.
See you soon,

Kate Dillenburg, ISFA President kdillenburg@bisfab.com

For more information, go to isfanow.org/info and list RS #22
