ISFA's Countertops & Architectural Surfaces Vol. 17, Issue 1

VOLUME 17 / ISSUE 1 • QUARTER 1, 2024 • SINGLE ISSUE $14.95

Rising to the Challenge

Learn how you can foster a culture of adaptability and flexibility to navigate uncertainties and build resilience in your business.

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CREDITS

Editor: Sarah Peiper Contributors: Marissa Bankert Tony Calvert Tim Saddoris Ted Sherritt David Smith Ed Young

PHOTOGRAPHY

Photos in this publication may not depict proper safety procedures for creative purposes. ISFA and Countertops & Architectural Surfaces magazine support the use of proper safety procedures in all cases and urge readers to take steps to institute such procedures.

Photography/graphics provided by:

Proofreader: Marsha Jo Scott

Cambria

Karran USA

Caragreen

Design: V2 Marketing & Management

Lapitec

Cosentino

Laser Products Industries

Printing and Distribution: LSC Communications

Coverings

LX Hausys

Durasein

Neolith

ABOUT THIS MAGAZINE

Countertops & Architectural Surfaces (ISSN 2372-983x) is published quarterly by the International Surface Fabricators Association (ISFA), with a fifth edition, a Buyers Guide, publishing in October.

Individual copies of Countertops & Architectural Surfaces magazine are available at the nonmember newsstand price of $14.95. Countertops & Architectural Surfaces magazine is also available by annual subscription (five issues) for $30.00.

ISFA members receive a complimentary annual subscription with every membership renewal. Special rates and charges apply for orders outside of the United States. To subscribe, call (888) 599-ISFA. For change of address, please include old label with new information, including both old and new ZIP codes. Allow 3-6 weeks for address change to take effect.

Countertops & Architectural Surfaces magazine is proudly printed in the United States of America. Copyright © International Surface Fabricators Association 2024. All rights reserved. No part of this publication may be reprinted or otherwise reproduced without the publisher’s written consent.

Countertops & Architectural Surfaces magazine and the International Surface Fabricators Association assume no responsibility for unsolicited manuscripts or photographs.

Materials will be returned only if accompanied by a stamped, self-addressed envelope.

Opinions expressed by contributors in this magazine are not necessarily the opinions of Countertops & Architectural Surfaces magazine or the International Surface Fabricators Association, but rather those of the individual writers.

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ENVI Surfaces FreePower GEM Industries glass2 Hyperion Hyundai L&C USA Infinity Surfaces International Surface Fabricators Association

PaperStone Park Industries Porcelanosa Tower Industries Trinseo Vadara Vicostone Ed Young

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International Surface Fabricators Association • Vol. 17 / Issue 1 • 5

CONTENTS

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16

FEATURES 14 A Fabricator’s Guide for Annual Planning

This month-to-month forecasting tool will help you

spend more time running your business instead of it running you.

16 Stone Fabrication in the Age of the Great Retirement: Adapt or Be Left Behind The skilled labor pool isn’t getting any deeper.

Here’s why you should be looking for new opportunities and start planning for the future.

20 New Colors and Materials

26

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From quartz to the ever-growing popularity of porcelain, here’s what’s on trend in 2024.

26 The Future of Convenience: Smart Faucets and Sinks Revolutionize Everyday Living A look at the profound impact that smart faucets and state-of-the art sinks can have on modern home living.

32 Fabricator Profile: Tower Industries A true champion of solid surface, Tower Industries takes pride in delivering premium products built from quality materials supported by reliable customer service.

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DEPARTMENTS 8

Editor’s Note

10

Calendar of Events

Cover Photo

12

Industry News

AVONITE Solid Surface is a recent addition to Trinseo’s material solutions portfolio resulting from the acquisition of Aristech Surfaces.

Thermoformable and hygienic, due to its nonporous physical properties, AVONITE Solid Surface offers seamless assembly and the possibility to create intriguing light effects, thanks to its subtle translucency. The Riverine Collection of AVONITE is modern yet timeless, featuring the appearance of soft, free-flowing marble patterns with warm, neutral and cool palette options to enhance any décor. To learn more, visit www.aristechsurfaces.com.

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Education Connection

29

Sustainability Matters

37

Perspectives: Marissa Bankert

38

ISFA News

44

ISFA Associate Member Directory

47

Product News

49

Perspectives: Ted Sherritt

Follow us on social media! @ISFAnow.org

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6 • Vol. 17 / Issue 1 • International Surface Fabricators Association

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International Surface Fabricators Association • Vol. 17 / Issue 1 • 7

EDITOR'S NOTE

Embracing Change: A Catalyst for Innovation The Greek philosopher Heraclitus is credited with the idea

wireless charging stations (page 48) and touch-sensitive

that the only constant in life is change. Only fragments of his

faucets (page 26), transforms countertops into interactive hubs

writings are on record, one in which he says, “Life is flux.”

within the modern home.

Other philosophers have quoted him saying something along

The demand for sustainable and eco-friendly options has

the lines of: Everything changes, and nothing remains still;

become increasingly pronounced, prompting manufacturers to

you cannot step into the same stream twice. Heraclitus lived

explore environmentally conscious materials and production

about 2500 years ago, by the way, so this is certainly not a new concept. Yet, many of us are surprised or derailed by change in a way that suggests we don’t expect it when, in fact, we should always expect it. What “it” is — well, that is just a matter of detail.

In the decorative surface industry, we are navigating an era defined by technological advancements, evolving consumer preferences and sustainability imperatives.

Material manufacturers and fabricators find themselves at the crossroads of tradition and transformation. In this evershifting landscape, the key to success lies in embracing change as a catalyst for innovation.

Over the years, the countertop has gone through a remarkable evolution, transcending beyond its utilitarian roots to become a centerpiece of expression in homes and public spaces. Gone are the days when countertops were mere functional surfaces; today, they serve as focal points that seamlessly blend style with substance. As we stand on the precipice of innovation, the industry must recognize change not as a threat but as a powerful force propelling us toward new horizons. In this issue, we round up 13 material manufacturers creating impressive designs that are sure to elevate the aesthetic in any space while preserving functionality (page 20).

Meanwhile, technological advancements have emerged as a driving force behind change in countertop manufacturing.

From introducing engineered materials to integrating smart technologies and sustainable processes, the industry has

processes. We have a host of companies looking at ways to create safer materials that reduce fabricators’ exposure to crystalline silica while using fewer natural resources in the process. Adapting to these changing preferences is not just a trend; it is necessary to stay relevant in an ever-evolving reality, especially considering the increased awareness of the dangers of respirable crystalline silica dust (pages 13 and 49).

While change brings forth innovation, it also necessitates a reassessment of traditional practices. This issue’s fabricator profile features Tower Industries, a manufacturer and fabricator in Ohio that embraced solid surface in the ’90s and continues to find terrific success with the material today (page 32). While fabricators must adapt to emerging trends and new materials, Tower’s story is a testament to the importance of fostering a culture of continuous learning and collaboration, where professionals across the supply chain share insights and ideas and come up with the next great idea.

Industry associations and trade events play a crucial role in facilitating this exchange, serving as platforms for networking, knowledge-sharing and the exploration of new possibilities.

And that brings me to my desk and the changes happening all around it. Being the editor of this magazine is just part of my role at the International Surface Fabricators Association (ISFA), and 2024 brings some new faces to our leadership team, including a new executive director (page 38). Under her guidance, along with ISFA’s board of directors, the association is well-positioned to support its membership as it navigates

embraced innovation to meet the demands of a changing

the challenges and opportunities within this industry. I

environment. Cutting-edge materials, such as quartz, sintered

look forward to facilitating the positive changes that elevate

stone and porcelain, have revolutionized the industry by

everyone’s success. Because, in fact, the only constant is

offering durability, versatility and a spectrum of design

change, and when you apply a forward-thinking mindset, it’s

possibilities. Integrating smart features, like embedded

an opportunity for growth.

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International Surface Fabricators Association • Vol. 17 / Issue 1 • 9

CALENDAR OF EVENTS

2024

California Stone Summit: Fabricator Town Hall March 7 Pacific Shore Stones North Hollywood, Calif. www.naturalstoneinstitute.com Xiamen Stone Fair March 16-19 Xaimen, China www.stonefair.org.cn ISFA Webinar: Beneath the Surface Interior Cladding with Corian Solid Surface March 20 Virtual www.ISFAnow.org Solid Surface Fabrication Training March 26-27 San Antonio, Texas www.ISFAnow.org Alabama Stone Summit: Take Your Organization to the Next Level April 4 Triton Stone Group Birmingham, Ala. www.naturalstoneinstitute.com ISFA Fabricator Forum April 10-11 Charlotte www.ISFAnow.org Woodworking Industry Conference 2024 April 9-11 St. Petersburg, Florida www.woodworking industryconference.com Marble Izmir Fair 2024 April 17-20 Izmir, Turkey www.marble.izfas.com.tr/en Coverings April 22-25 Atlanta www.coverings.com HD Expo & Conference April 30-May 2 Las Vegas www.hdexpo.hospitalitydesign.com New Jersey Stone Summit: Fabricator Town Hall May 9 Architectural Surfaces Jamesburg, N.J. www.naturalstoneinstitute.com

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Porcelain Training Presented by Panoramic by Daltile May San Antonio, Texas www.ISFAnow.org ISFA MemberConnect Meeting May 16 Virtual www.ISFAnow.org Colorado Stone Summit: Dynamic Intentionality June 6 Architectural Surfaces Denver www.naturalstoneinstitute.com Solid Surface Fabrication Training June 4-5 Boston www.ISFAnow.org ISFA Fabricator Forum June 12-13 San Francisco www.ISFAnow.org AIA Conference on Architecture June 5-8 Washington, D.C. www.conferenceonarchitecture.com NEOCON June 10-12 Chicago www.neocon.com Wisconsin Stone Summit: Know Your Business July 11 UGM Surfaces Oak Creek, Wis. www.naturalstoneinstitute.com Solid Surface Fabrication Training August 6-7 San Antonio, Texas www.ISFAnow.org International Woodworking Fair August 6-9 Atlanta www.iwfatlanta.com International Manufacturing Technology Show September 9-14 Chicago www.imts.com ISFA Fabricator Forum September 11-12 St. Louis www.ISFAnow.org

ISFA MemberConnect Meeting September 19 Virtual www.ISFAnow.org Ohio Stone Summit: Dynamic Intentionality September 19 MSI Surfaces Columbus, Ohio www.naturalstoneinstitute.com Cersaie September 23-27 Bologna, Italy www.cersaie.it Marmomac September 24-27 Verona, Italy www.marmomac.com Washington Stone Summit: Fabricator Town Hall October 10 MSI Surfaces Kent, Washington www.naturalstoneinstitute.com Solid Surface Fabrication Training October 22-23 Chicago www.ISFAnow.org BACA BASH by BACA Systems November 6-7 Orion Township, Michigan www.bacasystems.com Texas Stone Summit: Know Your Business November 7 Arizona Tile Dallas www.naturalstoneinstitute.com ISFA Annual Conference November 6-8 Miami www.ISFAnow.org ISFA MemberConnect Meeting November 14 Virtual www.ISFAnow.org Submit your event for consideration in Calendar of Events by emailing Editor Sarah Peiper, Sarah@ISFAnow.org.

International Surface Fabricators Association • Vol. 17 / Issue 1 • 11

IN THE INDUSTRY Coverings Offers Well-Rounded Programming for Surface Professionals Coverings, the preeminent event for the ceramic tile and natural stone industry in North America, has announced a select lineup of featured educational opportunities for Coverings 2024, which will take place April 22-25, 2024, at the Georgia World Congress Center in Atlanta.

Education at Coverings 2024 will span all tile and stone industry segments, focusing on Coverings’ four learning tenets: Sustainability, Health & Wellness, Outdoor Spaces and Timeless

Luxury. Eventgoers will benefit from live demonstrations, show floor tours with prerecorded audio, interactive sessions and partner education.

Coverings 2024’s robust roster of educational offerings will concentrate on the show’s three strategic learning tracks: Installation & Fabrication, Materials & Trends and Workforce & Profits. All learning opportunities have been created to foster professional, business and revenue growth for those in the tile and stone industry.

The Installation & Fabrication track is designed to assist attendees in refreshing their knowledge of industry best practices and staying abreast of cutting-edge techniques in the installation and fabrication of tile and stone. Attendees of the Workforce & Profits sessions will gain insights regarding innovative business practices and tactics to enhance workforce growth and management. Those engaging in the Materials & Trends sessions can expect to receive updates on the most recent tile and stone trends, design inspirations and techniques.

Coverings 2024 will also feature four education stages on the show floor, providing participants with countless opportunities to explore the latest innovations, trends and insights. These stages include the return of the Installation Innovation Stage, Trends & Solutions Stage, Fabricator Stage and a new addition, the Art Tile Stage.

Attendees at Coverings 2024 can expect additional educational opportunities, offering relevant insights and information about other trending topics in the tile and stone industry. Learn how you can make the most of your Coverings experience and register at no cost at www.coverings.com.

Have a new product or service announcement?

IFSA can help you get the word out!

Send press releases to: Editor@IFSAnow.org or visit www.IFSAnow.org/advertise for more information about our marketing channels.

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IN THE INDUSTRY Growing Concerns About Silica Risk Lead to Additional Restrictions Engineered stone has faced increased scrutiny and regulatory measures in recent months. Australia has initiated a ban on the material, which is set to go into effect on July 1, 2024. The industry has witnessed a surge in concerns over the health and safety risks associated with the production and installation of stone products.

Respirable crystalline silica dust is generated during the cutting, grinding or polishing of natural stone and engineered stone, posing severe health risks to workers. Prolonged exposure to silica dust has been linked to respiratory problems, including silicosis, a debilitating lung disease that is not reversible. In response to these health concerns, regulatory bodies and occupational safety agencies in various regions have implemented stricter guidelines and restrictions on the handling and processing of these materials.

An Emergency Temporary Standard (ETS) was unanimously approved by the California Occupational Safety and Health Standards (Cal/OSHA) board in mid-December 2023, with the ETS going into effect later that month. The new ETS requires that all fabrication of artificial materials containing more than .1% silica, or natural stone materials containing more than 10% crystalline silica by weight, be done using wet cutting methods. In addition, fabricators must wear poweredair purifying respirators, and employers are mandated to facilitate medical testing.

Representatives from the Natural Stone Institute and the International Surface Fabricators Association (ISFA) attended the December Cal/OSHA board meeting in California. “We will continue to provide updates relevant to employee safety to our members,” said Austin Maxwell, 2023 ISFA board president. “We urge you to stay informed and stay safe.” The associations have prioritized the issue, assembled additional resources and support, and they continue to collaborate with government officials on future regulations.

International Surface Fabricators Association • Vol. 17 / Issue 1 • 13

EDUCATION CONNECTION

A Fabricator’s Guide for

Annual Planning

By Ed Young, Fabricator’s Business Coach

As you consider what 2024 may have in store, you may have questions like: I think I need to add an install crew. Will I have the revenue to sustain the overhead?

starting point and essential for planning out the year. As the year progresses and you have new insights, you can update your forecast accordingly.

Step 3: Take several jobs from each market segment you

I want to start a marketing campaign, but can I afford it?

serve and calculate Throughput Dollars ($T) for each. Then,

If I add a salesperson, when will I need to add that new

divide the $T by the sales price of each job to get an average

templater?

I know we need more employees as we grow, but it will increase my cost. Can I afford them?

percentage. Entering that percentage in the spreadsheet will calculate your Monthly $T based on your estimated sales.

Step 4: Forecast your monthly Operating Expense (OE)

A great aid in answering these questions is to put together a

for the end of 2023. If you don’t anticipate making any changes

month-to-month plan that not only forecasts your sales but also

between now and the end of the year, you can use your most

helps you think through what staff changes you need to make as

current average OE. Enter your OE in the Base OE line for

your sales change. For this exercise, let’s assume an increase in

January. Note that the spreadsheet automatically copies this

sales in 2024. If you expect the opposite, the same logic applies

number for the other months.

but in reverse.

Step 1: Download the Annual Planning Spreadsheet at www.fabricatorscoach.com/free-helpful-tools.

Step 2: Forecast your sales for 2024. Hopefully, you

Step 5: Determine the personnel changes you need to make to accommodate the changing sales levels. Make a list of the positions you need to add.

If you expect sales to increase this year and your current

are continuously talking to local economic development

templater is already fully booked, you may need to add a

people, your local home builders’ association, the chamber of

templater early in the year. If your salespeople spend too much

commerce and your customers to keep your finger on the pulse

time handling paperwork and scheduling, you may need to add

of the economy in your area. Use this data plus your experience

a dedicated scheduler or an office support person.

to forecast sales levels for each month. Remember to include the impact of your normal seasonal patterns.

In the spreadsheet, you can enter the sales volume you anticipate for each month, or you can estimate the additional jobs you expect to add for each month. To use this feature, you will also need to have some data on the average sales price of your jobs. The spreadsheet will calculate the monthly impact of those added jobs.

Knowing how loaded the people are in the various functions is critical to this part of the analysis. While you likely won’t have data to verify this, making your best assessment now is a significant first step.

A key concept here is playing to your strengths and the strengths of your people.

A classic example is having capable salespeople handle customer service calls or scheduling functions while sales are

Keep in mind that this is your best guess based on the

increasing. Capable, experienced salespeople are hard to find —

information you have today. It won’t be perfect, but it’s a great

why waste that capability on something other than sales? Hire

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EDUCATION CONNECTION

someone else to handle those nonsales tasks.

and get their input.

Also, note and estimate other significant

Remember that you are essentially

additional costs, like the marketing program in

predicting the future — and you won’t get it

the example spreadsheet.

right — so don’t obsess too much over the

Step 6: Estimate when each position

details. The point is to get you thinking about

needs to be filled based on your sales

what this year may look like and help you plan

projections. Then, estimate the monthly cost

how to deal with the changes you expect. As

of that position: wages, taxes and benefits. List

you progress throughout the year, it is helpful

the positions in the Additions section of the

to enter the actual OE and $T numbers as each

spreadsheet. Enter the monthly costs in the

month closes. Also, update your sales or staffing

OE Adds line. The cumulative impact will be

forecasts as the year unfolds.

carried through the subsequent months.

Final Step: Review the Net line to see the

If you continue to work with this tool, it will become an essential part of your management

impact of both the sales and OE increases.

rhythm. Using tools like this helps you spend

Think through each month and confirm that

more time running your business instead of it

your plan for adding those new positions

running you.

correlates with the sales increases. You’ll likely

If you want another set of eyes to help

want to sleep on this and review it over several

review the finished product, send me an email,

days. Don’t be surprised if you make several

and I’ll be happy to take a look. You deserve a

changes. It also helps to review your thought

business that makes you money and allows you

process with other key people in your company

time to enjoy it. C

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Ed Young is the owner of Fabricator’s Business Coach, a consulting firm designed to strengthen and elevate fabrication shops of all sizes. A former shop manager, Ed fully understands the challenges of today’s professionals. He has consulted with a range of businesses, from one-person startups to international Fortune 100 corporations, covering a broad array of products and processes. As a result, Ed knows that each business needs an appropriate structure for its unique situation. To learn more about how Fabricator’s Business Coach can take your shop to the next level, visit www.fabricatorscoach. com or reach Ed directly at Ed@fabricatorscoach.com

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International Surface Fabricators Association • Vol. 17 / Issue 1 • 15

Stone Fabrication in the Age of the Great Retirement: Adapt or Be Left Behind

By Tim Saddoris, Grand Onyx We’ve all seen Help Wanted signs popping up everywhere.

For years now, we’ve had trouble finding enough people.

Unfortunately, it’s likely to get even more challenging due to the significant number of people retiring.

Baby Boomers have hit retirement age, and they’re calling it a career in record numbers. Pre-pandemic, about 3 million Boomers retired annually. Post-pandemic? That number hit 29 million a year. By 2030, some 75 million are projected to retire from the workforce.

Forget about the Great Resignation. It’s about the Great Retirement.

The numbers are even worse when it comes to skilled trades.

Younger people aren’t seeking trades at similar rates as in the past. Everyone told these kids to go to college!

Applications at technical schools are down nearly 50% from 2020. Fewer than 9% of workers under 24 years old are entering the trades. In the construction and contracting business, almost a million jobs are going unfilled. About 85% of companies looking for skilled labor have open positions, and nearly nine in 10 say they are having difficulty filling them.

Over the next decade, it’s estimated that there will be some 3.4 million open positions in manufacturing and fabrication.

Yet, there will be only 1.3 million workers to fill those spots.

Labor shortages will grow larger and get more expensive.

This isn’t a normal workforce transition. It’s changing the way businesses have to operate. If you’re not preparing for this next phase, you’ll be in for a shock.

Just ask bowlers.

In my area, bowling is (still) a big deal. My brother almost

in real time. He says there are only five technicians in this area who can work on the machines that set the pins. One is retiring this year. The remaining four are in their 60s, and nobody can take their place.

It’s changing the way bowling centers will have to operate.

They are considering putting a dozen lanes in the area with string pins because a high schooler can repair them. If you haven’t seen string pinsetters, let’s just say it’s a different experience. Pins suspended by strings fall differently, so there is physics involved that changes the way the game plays out.

Serious bowlers aren’t happy about it, but alley operators and owners have little choice. These systems are easier to maintain and cost-effective.

These changes are happening right before our eyes across

went pro, but now he runs most of the bowling leagues in

nearly every industry, even those you think aren’t depending

northwest Ohio. He’s seeing this workforce shift play out

on technology. Take lawn mowing. Pretty soon, you won’t see

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International Surface Fabricators Association • Vol. 17 / Issue 1 • 17

EDUCATION CONNECTION people riding lawnmowers anymore. Already, some landscape companies have transitioned to a fleet of Roomba-style robots. They drop them off, and two hours later, the grass is cut.

I’m in the middle of building a house. Five years ago, installing a home septic system took three guys working five days. New technology allows one person to install it in just one day. It’s more expensive to the business owner, but there’s no real cost difference to the homeowner.

What does this have to do with the stone fabrication business? A lot. Almost every shop has that one guy who does amazing work. He’s the master of his craft, and he’s been doing it for 30+ years. But he’s not going to be there forever. What are you going to do when he’s gone?

Technology is not always the answer, either. Take the example of Stanley Black & Decker as a warning.

They spent nearly $90 million to build a plant in Fort Worth, Texas, to modernize their Craftsman toolmaking process to overcome the shortage of skilled labor. Despite considerable spending on technology and robotics, they simply couldn’t make it work. In 2023, they announced plans to shutter the plant.

Not every business is going to survive. You need to take stock now and act.

So, where do you get started?

Conduct a Workforce Audit The first step is to audit your workforce, so you know where you stand. Talk to your team members about their retirement plans and understand how long they plan to stick around. Look at your key positions and think about what happens if they leave.

Do you have someone ready to step in and take over their role?

Can you train someone to fill their shoes?

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EDUCATION CONNECTION Do you have documentation in place for

Many fabricators we work with are on the fence about products like Dekton, but there are

steps and procedures?

You can no longer wait until they are about

also opportunities to realize with that material.

to leave to put out the Help Wanted sign. Many

It could replace other materials in commercial

places that do that find no qualified applicants

applications, for example, opening up new

are coming along. You need to have a transition

product lines for profit.

plan in place now. This may require getting commitments from employees and paying

Find Workers With Similar Skills

them more to train and prepare to be your next generation of talent.

One simple way to get started, especially for skilled positions, is to use your phone and record how that person does things so you can document it for later. This will come in handy when you have to train new employees or want to refer back to it to learn the tricks of the trade.

This might also be an excellent time to recruit. You may be able to offer a better job or

Look for New Opportunities At the same

opportunity to someone who already has some of the skills you need. For example, roofers are often seasonal workers with unpredictable

time, this may be the

paychecks due to the weather. It’s also an

time to look at new

incredibly dangerous job. Yet, roofers have

opportunities.

some of the same skills as installers. You can

Other

offer them a steady paycheck, year-round work

industries that

and steady hours.

require specialized

Consider other occupations with similar

labor, such as tile

skills and see whether you can provide a better

installation, are

career path.

struggling with the

Tim Saddoris is the

president of Grand

same shortage of workers. Is this a market

It’s Time to Act

niche you can exploit? This could be ample

Regardless of

opportunity to revolutionize the industry with

your situation, you

slabs. Think kitchen backsplashes, bathroom

cannot afford to wait

floors, shower surrounds — any areas where

any longer. Assess

tile is used.

your staffing, look for

Onyx. a firm dedicated to helping stone fabricators increase their revenue

by 30% to 300% using

proven techniques and

a World Class Blueprint System to help you

build a more profitable, scalable business. They

Not only might this be an opportunity

new opportunities,

to expand your business and generate more

identify your next

revenue, but it’s a faster install. A tile guy might

generation and start planning for the future.

take a week to get the job done (and make a

No matter how well things are going at the

mess doing it). You can do it faster and skip

moment, we’re in for change. Adapting to the

the mess for the homeowner. This can offer

new normal and futureproofing your business

a competitive advantage and turn jobs faster,

is essential to remaining viable and building

putting more cash in your pocket.

your business. C

A

C

A

help companies refine their sales process,

uncover insights about

better ways to sell, and coach sales teams for

greater success. Learn

how Grand Onyx can help your business grow at

B

www.grandonyx.pro.

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International Surface Fabricators Association • Vol. 17 / Issue 1 • 19

New Colors & Materials

By Sarah Peiper

From quartz to the ever-growing popularity of porcelain, here’s what’s on trend in 2024.

Vadara Quartz: New Colors Capture the Essence of Nature Vadara Quartz Surfaces is expanding its portfolio with seven new designs. Vadara searched the world over and found inspiration in the natural beauty of such places as White Sands National Park in New Mexico and the Okavango Delta in Botswana. The result is an addition that enhances and advances Vadara’s well considered and expansive existing colors and patterns.

These new colors add to Vadara’s reputation as a quartz surface leader and demonstrate the brand’s ability to manufacture patterns and colors that are as beautiful to see as they are easy to live with. Shown here is Scandi Blue, a calacatta marble-inspired quartz, featuring a bright white background with bold, dynamic blue, brown and rust veining.

All seven designs feature bold, striking visuals that are complimentary in color, ranging from blue-gray backgrounds and veins with hints of green, maroon and rust. Available in 2 cm and 3 cm thicknesses, these designs could be viable, cost-effective alternatives to natural stone slabs with the performance characteristics of quartz. See all the designs at www.vadaraquartz.com.

XLIGHT by Porcelanosa Functionality and beauty come together in XLIGHT by Porcelanosa. This largeformat porcelain is available in extra slim sizes. XLIGHT recreates the look of cement, marble, stone, wood and metal with extraordinary realism. The wide range of large format tiles is ideal for walls and floors with excellent quality and a visual continuity that can elevate the aesthetics of any space. This technical porcelain tile is offered in four finishes — polished, silk, textured and natural. XLIGHT is available in three sizes: 24 inches by 47 inches, 47 inches by 47 inches and 47 inches by 106 inches. Slabs come in two thicknesses: 6 mm and 9 mm. The 9 mm pieces are ideal for more highlytrafficked areas.

This large-format porcelain can be used as flooring or cladding, but also as exterior elements like facades, and is well suited for kitchens and bathrooms. XLIGHT is prized for its lightness, waterproof and stain resistance, as well as easy cleaning. Learn more at www.porcelanosa.com/en/collections/xlight/.

HanStone Quartz Launches Three New Designs Building on the successful launch of the Opimo Collection in 2023, HanStone Quartz recently introduced its three newest colors — Antello, Riviere and Tahitian Cream, shown here.

The new colors all focus on expressing the innate beauty and unique features found in nature, creating both a bold and welcoming environment. Under the main theme of “Unveil,” HanStone continues its journey to inspire designers and architects to venture into the unprecedented realm of quartz design.

Antello, Riviere and Tahitian Cream are all available in jumbo slab sizes of 65 inches by 130 inches and thicknesses of both 2 cm and 3 cm. Meet HanStone’s new colors at www.hyundailncusa.com/colors?brand%5B%5D=hanstone-quartz.

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Polaris by Vicostone

Dekton Launches Ukiyo

Vicostone continues its trailblazing efforts in engineered stone innovation with the latest addition to its Natural Collection: Polaris.

This new quartz color embodies the elegance of Carrara marble, harmonizing design-centric patterns with hues borrowed from the natural world.

Polaris captivates with its tranquil lake-in-winter aesthetic and realistic marbling. Its design is characterized by an intricate network of veins, reminiscent of light dancing across a frozen landscape, adding a touch of serene beauty to any interior space. Crafted for versatility and aesthetic appeal, Polaris is offered in both 3 cm and 2 cm Jumbo slabs, with dimensions of 130 inches by 65 inches, accommodating a variety of design needs.

This addition to Vicostone’s product line exemplifies sophistication, merging functionality with the artistry of nature-inspired surfaces. Discover more about Polaris at us.vicostone.com.

Create new experiences with Cosentino’s Dekton Ukiyo, a reinterpretation of textures into geometric patterns that unveil new vertical application possibilities. Ukiyo is available in a variety of Dekton colorways, thicknesses and fluting options to create imposing vertical universes endowed with linearity and depth. Cosentino partnered with renowned interior designer Claudia Afshar to create color-filled structured patterns that offer a sensory experience.

Ukiyo is available in six colors: • Bromo: A dark gray shade inspired by slate featuring subtle faded graphics and a carefully crafted texture with a natural aesthetic.

• Kreta: Inspired by cement, this design is even and controlled. It can create lighter or darker spaces depending on the density of the pattern.

• Umber: This terra cotta color features a natural reddish pigment creating a warm, textured surface that adds character to any space.

• Nacre: A cream shade characterized by subtle details from fine micro-concrete to lime plastering.

• Rem: Its intricate design with brown and gray veining and hints of gold reflects the traditional and linear structure of Calacatta Lincoln.

See all the new designs and learn more at www.cosentino.com/dekton.

Durasein Presents Blanca Carrera Blanca Carrera is Durasein’s newest addition to their marble-inspired Dreamy Collection. The design boasts a crisp, clean and modern interpretation of a classic Calacatta veining pattern. Exuding a serene and composed charm, Blanca Carrera elevates any area effortlessly with its sophisticated appearance, reminiscent of traditional marble, and coupled with the practical advantages of solid surface.

From air quality to food safety, Durasein is engineered to maintain a safer environment for human health. With concerns that prolonged exposure to nanoparticles may lead to health issues, it’s also reassuring to know that Durasein solid surfaces are free from nanoparticles.

With zero emissions, Durasein’s material and the cured adhesive used in installation are 100% free of formaldehyde and volatile organic compound emissions. In addition to Greenguard, Greenguard Gold Indoor Air Quality, HPD and REACH certifications, Durasein surfaces are also NSF-51 certified to ensure that they are safe for food equipment and food contact.

Durasein’s solid surfaces have also been tested to meet and/or exceed the requirements for industry standards, including ASTM, ANSI, UL and NEMA. It’s undergone strict stain and chemical resistance testing in accordance with CSA B45.5-17/IAPMO Z124-2017, and EN ISO 16000-9 testing to show that there are no traces of harmful substances in the products. Learn more at www.durasein.com.

International Surface Fabricators Association • Vol. 17 / Issue 1 • 21

Trinseo’s AVONITE Acrylic Solid Surface: The Riverine Collection The Riverine Collection of AVONITE Acrylic Solid Surface is a nature-inspired palette that is particularly appropriate for featured vertical spaces where a faux marble appearance enhances the aesthetic.

AVONITE Solid Surface, offered in both 12- and 6-mm thicknesses, can be used in a wide range of interior and exterior applications including countertops, bath surrounds, vanities, interior walls, facades and furnishings.

“Trinseo is expanding its solid surface portfolio with a collection of three free-flowing patterns and colors that make up Riverine,” said Peter Allread, Trinseo’s sales director of engineered materials for the Americas.

“The material mimics the appearance of natural cut marble and granite, with every sheet unique from one another.

The Riverine Collection’s natural expansive pattern provides designers with a hygienic material solution that meets their aesthetic needs.”

The colors included in the Riverine Collection are: • Haze 8514: Featuring a delicate natural undertone, this warm, soft hue offers inspired elegance and

Haze 8514

simplicity.

• Mist 8512: Understated and contemporary, this white-on-white colorway is subtle, refined and

Mist 8512

timeless.

• Oxbow 8510: Cool gray tones and misty white hues flow unhindered to create a tranquil visual texture.

Oxbow 8510

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There is no material that allows for greater cleanliness. Both AVONITE 12 mm and WET WALL 6 mm 100% acrylic solid surface sheets do not absorb bacteria, can be cleaned using common household products, are seamlessly assembled and the material malleability makes it possible to design curved corners for more efficient cleaning.

AVONITE Acrylic Solid Surface is produced using a continuous cast, doublebelt manufacturing process with versatile production widths and lengths, specified by the customer to reduce scrap and transportation costs within their projects. A renowned brand in the interior design industry, it is a recent addition to Trinseo’s material solutions portfolio resulting from the 2021 acquisition of Aristech Surfaces, an American manufacturer of surface and design materials.

Over 50 years of rich history, customer-centric focus and a journey of innovation defined Aristech Surfaces. Now under the Trinseo umbrella, the company continues to offer a full portfolio of surfacing solutions under flagship brands AVONITE, AVONITE Flex, ACRYCLEAR, ACRYSAN, ACRYSPA, ACRYSWIM, ACRYSTEEL, and INDURO. Whether creating a higher impact formulation to withstand environmental extremes, inventing new shipping methods to maximize space, constructing a natural stonelike texture that you would swear was from Mother Earth, or simply bringing the delicate rose petal indoors, Trinseo focuses on the success of its customers by developing effective partnerships and innovative solutions.

View the available colors at www.aristechsurfaces.com/market/wellness/avonite/colors.

International Surface Fabricators Association • Vol. 17 / Issue 1 • 23

Infinity Surfaces: Calacatta Oro

Lapitec Adds Three New Designs

Here’s a beautiful example of a freshly renewed working space featuring Infinity Surfaces’ Calacatta Oro, a porcelain material that will stand the test of time.

A team of skilled designers meticulously selected Infinity Calacatta Oro porcelain slabs to enhance every room’s unique character. With almost seamless veining of gold, silver and light brown, Calacatta Oro blends contemporary aesthetics with timeless functionality, creating a harmonious and inviting atmosphere for patients and medical staff.

From concept to execution, the team of expert fabricators prioritized the flawless vision of elegance, comfort and style, ensuring a personalized touch in every detail. Meticulously crafted with 6 mm and 12 mm gauged porcelain panels, both in satin and polished finish, each room is a testament to the unwavering commitment to quality that the ownership required for this project. Infinity’s rigorous quality guaranteed that the end result surpassed expectations, and embodied durability and functionality. Learn how you can elevate your next project with Infinity at www.infinitysurfaces.it/products/calacatta-oro/.

Lapitec, Italian manufacturer of sintered stone surfaces, recently added three brand-new designs to the Musa Collection. The new styles — Bianco Alba, Bianco Diana and Bianco Pandora — all feature the dramatic through-body veining that the Musa Collection is known for.

Lapitec uses patented technology to create a surface that is not only beautiful but versatile and resilient as well. Lapitec can be used indoors or outdoors for countertops, backsplashes and flooring that make a stunning visual impact. Check out the new colors and learn more about sintered stone at www.lapitec.com.

Cambria Quartz: Inverness Make a design statement with the newest additions to Cambria’s Inverness palette: Inverness Everleigh, Inverness Bristol Bay, and Inverness Swansea, shown here. These designs feature innovative technology and gently textured debossing throughout the veining — all inspired by disruptions in nature.

Use the Inverness designs to create showstopping focal points in any application, from kitchen islands, countertops and backsplashes to flooring, shower walls, bathroom vanity countertops and full walls.

American-made quartz surfaces come naturally. For over 20 years, Cambria’s family-owned company has perfected the transformation of Earth’s finest raw material into luxurious designs and unparalleled realworld performance. The company’s commitment to quality and superior service is inspired by our rich heritage and propelled by our industry-leading ingenuity. Learn more at www.cambriausa.com/contact/fabricator.

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Viatera Quartz by LX Hausys America: The Monte Collection A testament to the majestic allure and raw splendor of mountainous landscapes, the Monte Collection is crafted with an artful blend of design and innovation while capturing the essence of various mountain ranges across the globe. Shown here is Dolomites.

Viatera quartz contains up to 93% quartz, one of the hardest minerals on earth. It is manufactured at state-of-the-art facilities in the United States and abroad, and it’s available throughout North America via LX Hausys America’s extensive distribution network. Providing exceptional durability, high resistance to staining and ease of maintenance, all Viatera colors come with multiple independent certifications verifying their environmental and health attributes. Viatera is backed by LX Hausys’ 15-year limited warranty. Learn more at www.lxhausys.com/ us/products/viatera-quartz-surface/.

Neolith’s Calacatta Royale

ENVI Quartz and Porcelain

Neolith is a pioneering architectural surface with superior technical characteristics made of 100% all-natural raw materials that can provide indoor and outdoor solutions.

The inspiration for Calacatta Royale comes from marble with the gray, neutral, defined veins on a white background. It comes in ultrasoft, décor polished and silk finishes in 6 mm, 12 mm and 20 mm thickness options. With a 25-year limited warranty, it’s ultra hygienic and UV resistant.

The virtues of Neolith surfaces combine next-generation technology and high functionality which, along with Neolith’s sustainable DNA, have led it to becoming one of the most environmentally-friendly materials on the planet. Learn more about all Neolith has to offer at www.neolith.com.

The ENVI Quartz and Porcelain slab collections represent a turn-key brand solution for savvy trade professionals.

Backed by the company’s concierge support team and comprehensive merchandising program, each slab brings together the world’s most on-trend looks, crafted by a hand-selected group of dedicated producers.

Expansive and always evolving, these market-defining collections now encompass 40 quartz and 40 porcelain selections.

Recent porcelain additions include a dozen brand-new, ontrend colorways: Odyssey, 54, Roxy, Troubadour, Connemara, London, Monet, Moonlight, Pure, Silhouette, Timber and Treasure. Pictured here is a sleek, contemporary reception foyer showcasing the bold aesthetic of ENVI Odyssey. Visit www.envisurfaces.com to learn more.

International Surface Fabricators Association • Vol. 17 / Issue 1 • 25

The Future of Convenience: Smart Faucets and Sinks Revolutionize Everyday Living

By Tony Calvert, Karran USA

In the fast-evolving landscape of smart homes, where

One of the standout features of smart faucets is their ability

technological innovation continually reshapes our daily

to provide a highly customizable experience. Users can fine-

routines, smart faucets and sinks stand at the forefront of

tune water temperature and flow rates to their preferences,

transformative change. Beyond their aesthetic appeal, these

ensuring a consistent and personalized encounter with every

intelligent fixtures are redefining the way we engage with

use. This level of control adds a touch of luxury to daily

water in our kitchens and bathrooms. Let’s take a look at

rituals while contributing to water conservation by avoiding

the multifaceted advantages, cutting-edge features, and the

unnecessary usage.

profound impact that smart faucets and sinks can have on modern home living.

The Rise of Smart Faucets

The integration of smart faucets with voice-activated assistants, such as Amazon Alexa or Google Assistant, brings an entirely new dimension to hands-free convenience. Imagine preparing a meal with messy hands and effortlessly instructing

Smart faucets, equipped with advanced motion sensors,

the faucet to dispense water at the perfect temperature,

introduce a touchless revolution to the traditional kitchen

all through simple voice commands. This intersection of

or bathroom setup. The ability to control water flow with a

technology and utility transforms the kitchen or bathroom

simple wave of the hand not only enhances convenience but

into a space where efficiency and innovation coalesce

addresses hygiene concerns by reducing the spread of germs.

seamlessly.

This touchless operation is particularly valuable in high-traffic areas, making daily tasks cleaner and more efficient.

26 • Vol. 17 / Issue 1 • International Surface Fabricators Association

Further, smart faucets play a pivotal role in addressing water conservation challenges. Features like automatic

International Surface Fabricators Association • Vol. 17 / Issue 1 • 27

shut-off and precise control over water

through a dedicated mobile app. This level

usage contribute to sustainable practices. By

of connectivity not only adds convenience

actively monitoring and optimizing water

but also contributes to energy efficiency by

consumption, these faucets empower users to

allowing users to manage their water usage

reduce their environmental footprint without

even when they are away from home.

compromising functionality.

The Intelligence of Smart Sinks Intelligent faucets often come equipped

Beyond Convenience and the Comprehensive Benefits

The touchless operation of a smart faucet

with built-in sensors, initiating water flow

significantly reduces the potential for the

without physical contact. This touchless

spread of germs and contaminants. In a world

operation not only enhances hygiene but also

increasingly focused on health and hygiene,

contributes to the overall cleanliness of the

this feature becomes invaluable, particularly in

sink space, reducing the likelihood of surface

high-traffic areas like kitchens and bathrooms.

contamination.

Smart faucets and sinks streamline daily

In addition, many smart faucets boast

tasks, saving valuable time and energy.

integrated water filtration systems, eliminating

Automated features, customizable settings,

the need for stand-alone devices and ensuring

and connectivity options cater to the fast-

a direct supply of clean, purified water. This

paced nature of modern life, ensuring that

feature improves water quality for drinking

routine activities are executed efficiently.

and cooking and aligns with a broader trend

One of the most compelling aspects of

toward reducing reliance on single-use

smart faucets and sinks is their contribution

plastics.

to environmental sustainability. Water

In the kitchen, where functionality is

conservation features, coupled with efficient

paramount, smart sinks often incorporate

usage monitoring, empower users to be more

innovative prep solutions. These may include

conscious of their environmental impact.

built-in cutting boards, roll-up drying racks,

By actively participating in water-saving

or other accessories seamlessly integrated

practices, homeowners can make a meaningful

into the sink’s design. Such features optimize

contribution to global efforts to conserve this

space utilization and transform the sink into a

precious resource.

multifunctional work area.

Connectivity is

Smart faucets and sinks are not merely fixtures; they represent a paradigm shift in how we interact with essential elements of our

Tony Calvert heads up marketing for Karran USA. Boasting a diverse career in both B2B and B2C contexts across various industries, his expertise particularly shines in crafting compelling strategies tailored to the unique needs of the brands he represents. At Karran, Tony leverages his experience with a commitment to steering the sink and faucet company toward new heights by combining innovation and strategic consumer insights to achieve excellence. Learn more about Karran USA at www.karran.com.

a hallmark of the

homes. The fusion of technology and utility

modern smart home,

creates an environment where convenience,

and smart faucets

efficiency, and sustainability coexist

are no exception.

harmoniously. As these intelligent fixtures

Some models can

evolve, they promise to redefine the fabric

be connected to

of our living spaces, turning kitchens and

a home’s Wi-Fi

bathrooms into smart, responsive, and eco-

network, allowing

conscious zones. Embrace the future of home

users to monitor

living, where every drop of water becomes

and control various

a testament to the seamless integration of

functions remotely

innovation and everyday functionality. C

A

C

A

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SUSTAINABILITY MATTERS

ESG vs. EcoVadis: What’s the Difference and Why You Should Be Familiar With Both

By David Smith, Garnica North America In today’s corporate landscape, the convergence of profitability and environmental responsibility is more than a mere trend — it’s a necessity. Concurrently, distinguishing between various frameworks has also become a crucial component of informed decision-making. Two terms in particular that are garnering more attention in recent years are ESG and EcoVadis. But what’s the difference and why are they so important?

Understanding ESG and EcoVadis ESG is a broad concept encompassing three pillars — Environmental, Social and Governance —which together evaluate a company’s impact on society and the environment. EcoVadis on the other hand is a global platform that specializes in assessing and guiding companies on their journey toward sustainability and equality. It provides a comprehensive evaluation across four key metrics: environment, resources and human rights, sustainable procurement, and ethics. While ESG sets the overall direction, EcoVadis offers a detailed roadmap for implementation. Participating in EcoVadis enables businesses to measure, improve and communicate their sustainability performance effectively. It also allows for a standardized comparison with peers, fostering healthy competition and promoting best practices across industries.

EcoVadis: How it Works EcoVadis is a global platform that moves beyond conventional ESG assessments offering a nuanced perspective on sustainability management. The EcoVadis score, ranging from 0 to 100, serves as a barometer for a company’s sustainability management efficacy at a given juncture. To receive an EcoVadis assessment, companies must register and then answer a series of questions accompanied by supporting documents. Once submitted, the information is analyzed, and a scorecard is awarded to the company.

EcoVadis Medals and Badges EcoVadis Medals and Badges recognize businesses that exhibit robust sustainability management systems, emphasizing their dedication to each of the four key assessment metrics (environment, resources and human rights, sustainable procurement, and ethics).

International Surface Fabricators Association • Vol. 17 / Issue 1 • 29

SUSTAINABILITY MATTERS

Medals are awarded based on percentile ranks:

with platforms like EcoVadis present multifaceted advantages:

• Platinum: Top 1% (99+ percentile).

• Enhanced Reputation: A robust ESG

• Gold: Top 5% (95+ percentile).

framework, coupled with accolades from

• Silver: Top 15% (85+ percentile).

• Bronze: Top 35% (65+ percentile).

A company must meet a minimum score of 30 across the four metrics to be eligible for a medal. The percentile rank, calculated across all industries, offers a standardized comparison, fostering inter-industry best practices.

Badges are designed to recognize companies making commendable strides in sustainability.

• Committed Badge: Minimum score of 45.

• Fast Mover Badge: Score between 34-44, with a minimum 6-point improvement compared to the previous assessment in an 18-month period.

It is important to note that companies working in specific industries may not be eligible for EcoVadis medals or badges.

Currently, these include but are not limited to the manufacturing of tobacco products, weapons and ammunition manufacturing, coal or lignite mining, and companies with substantial revenue from coal sources and/or producing a substantial portion of coal-based power generation.

A Call to Business Leaders For business leaders and entrepreneurs, the integration of ESG principles and engagement 30 • Vol. 17 / Issue 1 • International Surface Fabricators Association

esteemed platforms, signifies a brand’s commitment to ethical practices, fostering trust among employees, customers and stakeholders.

• Risk Mitigation: Proactive sustainability measures can preempt regulatory challenges and potential environmental liabilities, ensuring long-term viability.

• Competitive Advantage: Embracing sustainability propels innovation and encourages healthy competition as other companies adapt to keep pace, paving the way for differentiated offerings in the market.

As ESG frameworks continue to gain traction, embracing platforms like EcoVadis is not merely a strategic choice, it’s an ethical imperative. As an example, Garnica, a leader in premium sustainable plywood, epitomizes the transformative impact of embedding ESG principles into business operations. Garnering global recognition, Garnica ranks in the top 1% for sustainable procurement and the top 2% for environmental management within the forestry sector, underscoring the tangible benefits of ESG integration. For businesses poised to make a lasting impact, the journey toward sustainability begins with a single, decisive step: a commitment to holistic ESG integration and a relentless pursuit of excellence. C

A

B

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C

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David Smith is the President of Garnica’s North American Division and brings over 28 years of industry expertise to his role. Prior to joining Garnica, he held senior positions at EGGER Group and Arclin USA, later founding The David Smith Group, a consulting firm focused on sustainable building materials. With a proven track record in customercentric solutions, David specializes in dynamic market leadership through sustainable innovation.

Learn more about Garnica at www.garnica.com.

V

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International Surface Fabricators Association • Vol. 17 / Issue 1 • 31

FABRICATOR PROFILE

Tower Industries Founded by father-and-son team Bob and Todd Werstler in 1995, Tower Industries is known nationally as a manufacturer of solid surface shower and restroom products. Located in Massillon, Ohio, about an hour south of Cleveland, the company expanded to include a stone fabrication division, Tower Countertops — now one of Ohio’s leading custom surface fabrication and installation providers. As a familyowned and operated company, the Tower team takes pride in delivering premium surfaces built from quality materials supported by reliable customer service.

Humble Beginnings Todd looks back at how it all started. His father, Bob, got his start in the plumbing trade, eventually owning a plumbing business and then a hardware store. Later in his career, he worked as a sales representative for a cultured marble company.

The Tower Countertops division fabricates solid surface, natural stone, quartz and sintered surfaces for all kinds of projects, primarily residential kitchens and baths.

Meanwhile, Todd went off to college to pursue a degree in

With a deep understanding of cast polymer products, Bob’s idea

business. It was then he discovered a passion for economics.

was to delve into solid surface. “In the ’90s, solid surface was

After college, Todd worked for a transportation company, where

seeing extraordinary growth in popularity,” Todd recalled. “So

he gained valuable cross-functional experience and a prowess for

we huddled together and carved out an opportunity.”

management.

Bob brought valuable experience in the remodeling and

But the entrepreneurial spirit was alive and well in the

construction trade, while Todd had developed business acumen

Werstlers. “I wanted to work for myself,” said Todd. “I wanted

and management experience. Even Todd’s mom, Joyce, chipped

to create something unique — find a niche in the marketplace.”

in by helping with accounting, answering the phones, and

32 • Vol. 17 / Issue 1 • International Surface Fabricators Association

FABRICATOR PROFILE otherwise supporting however she could. “We scraped it together in the beginning; it took everything we had to get it off the ground,” added Todd. “But we were mindful of building something with staying power.” Together, they launched Tower Industries.

Nearly 30 years after its humble beginnings, Tower remains humble. They’ve even written it into the company’s core values.

Building a Solid (Surface) Foundation The company was founded to manufacture its brand of solid surface, which is now trademarked under the name Meridian Solid Surface. The material is a proprietary blend of resins and mineral fillers that comes in a range of colors and patterns. They manufactured sheets and fabricated countertops initially, and by 2004, they had developed a line of prefabricated products for restrooms.

“When the design world changed, and the demand for natural stone — materials like granite — surged past solid surface,” explained Todd, “people moved away from solid surface countertops in new construction, so we had to figure out how to keep the material relevant.” Meanwhile, they nudged the countertop division forward by expanding to other materials like quartz and granite. For Meridian Solid Surface, they Todd Werstler regularly opens his doors to give tours and host industry events.

had mastered making the material and now needed to find a new space to sell it into.

Around the same time, Todd got a call from a general contractor who had won a bid to remodel a college dormitory. “Somehow, this contractor found our website and discovered we made solid surface, and one of the applications we featured was a shower.

He told me he needed 100 showers in six weeks. Of course, I told him we could do it — ‘No problem!’ — but I had no idea how we would pull it off. Where there’s a will, there’s a way.” Todd took the job, the project went well, and a light went off; if there’s one college dorm in the U.S. that needs this product, there are probably more.

“After that first dormitory, we started poking around,” he recalled. “We went looking for projects at colleges, and we found them. We worked our way in, selling however we could and marketing to that sector. Our second project was at Ohio State University, proving we had a concept.” Since then, Tower Industries has provided Meridian Solid Surface solutions to more than two hundred colleges nationwide. The company has a complete line of products — including fully customizable options — from shower bases and wall panels to accessories like seats, soap dishes, shelving niches, and more. They serve primarily the commercial market, including higher education, health care, military and multifamily facilities. The solid surface division makes up more than 75% of Tower’s total revenue. Todd says the growth with Meridian scales larger by territory — a national market, whereas the countertop business is locked geographically to central and northern Ohio.

Today, Tower Countertops — accounting for the remaining 25% of revenue — fabricates solid surface, natural stone, quartz and sintered surfaces for all kinds of projects, primarily residential kitchens and baths. On average, they fabricate about

In the Meridian manufacturing area, Tower runs dual continuous casting machines and continuous casting mixers, with most of the casting performed via robotics.

a dozen kitchens each day. “Today, we’re seeing more demand for sintered materials that we didn’t 10 years ago — including porcelain — so we’ve adapted our offerings,” explained Todd. “You have to keep up with trends to remain competitive.”

International Surface Fabricators Association • Vol. 17 / Issue 1 • 33

FABRICATOR PROFILE In the Shop Tower’s two divisions operate under one roof in a sprawling 60,000-square-foot factory with about 60 staff members. Staff is divided between the two divisions, with just over a dozen staff members spanning the whole business in sales and operations.

The factory floor has evolved to meet the company’s scale.

On the Meridian side, they started with hand tools, routers, straight edges and the like. As they made more countertops, it made sense to add a CNC. “Our first CNC was installed in about 1998,” recalled Todd. “Automation has definitely helped to make us grow.”

On the wet side of Tower Countertops, they run Park Industries’ Fusion sawjet, a Titan 2800 CNC, polishers, and edgers, including a Velocity and Bovone’s straight line edging machine. On the dry side, they run a Komo 3-axis CNC and an Anderson 5-axis CNC. In the Meridian manufacturing area, they run dual continuous casting machines and continuous casting mixers, with most of the casting performed via robotics. “The majority of the operation is automated, allowing us to streamline manufacturing and maximize output with a small crew,” explained Todd. “We only have about 20 workers on this side of the shop.”

“The majority of the Meridian operation is automated, allowing us to streamline manufacturing and maximize output with a small crew,” explained Todd. “We only have about 20 workers on this side of the shop.”

In the Marketplace On the whole, about 75% of Tower’s projects are commercial.

Tower’s residential game is a mix of new construction, remodeling and direct-to-customer. They have a showroom where they display both Meridian products as well as premium countertop solutions in stone and other materials. They partner with residential builders, remodelers, architects, developers and property owners to drive business.

Todd says selling a package is vital in certain parts of the business. “We recently completed an apartment renovation project that included shower walls, shower bases, shower accessories and a glass shower door along with demo and installation,” he explained. “The fact that we 34 • Vol. 17 / Issue 1 • International Surface Fabricators Association

Meridian Solid Surface solutions is a complete line of products — including fully customizable options — from shower bases and wall panels to accessories like seats, soap dishes, shelving niches and more.

FABRICATOR PROFILE could handle a wider scope — offer a

heart of our success,” he explained. “We

turnkey solution for the client — won

are kind; we take initiative; we get it done;

us the job. But on a more basic level, I

we make it right; we are humble; and

can’t imagine selling a kitchen or bath

we are enthusiastic.” It forced the team

countertop without supplying the sink.

to align and embrace these core values,

That’s where it started, but over the years,

and the process created a road map,

you look at ways to be more competitive

which included processes like structured

and increase your value proposition.” Todd

meetings where issues are identified and

encourages other fabricators to look at

solved, quarterly conversations, regular

ways to differentiate themselves from the competition and provide more value while minimizing customer pain points.

Managing the Dream

reviews and laser-focused planning that otherwise didn’t occur.

“Before EOS, I didn’t love our company culture, to be honest,” he said. “It enabled bad behavior to exist because we thought

Todd attributes Tower’s success to

we couldn’t afford to lose people. But it

their service-focused approach. “We are

wasn’t fair to those who were excelling.

Tower provides its staff with great benefits, growth opportunities and hosts company functions that celebrate successes, like this chili cookoff.

an excellent service organization,” he explained. “When there is an issue, we solve it quickly. The size of our team and its scope allow us to have a deep bench, providing us with prompt problem resolution.”

Todd’s management experience and business acumen are built on his belief in processes and procedures. “When we started the company, we were tiny,” he explained. “I only needed to make a one-story house — nothing huge. When the business grew, we had to add a second story, but when we put the third story on, it all got a little wobbly. That’s when I knew we needed a new foundation. He joined

“Tower’s General Manager Kerry Klodt suggested Matthew Kelly’s book The Dream Manager. ‘The book’s premise is if employers help employees realize their dreams,’ explained Kerry, ‘they will more willingly help us realize ours — growth, profitability, success and service. To do that, we need productive people who want to come to work and take pride in their work and the product we create.”

Last year, Tower Industries collaborated with the International Surface Fabricators Association to host a fabrication training session for porcelain materials.

the Entrepreneur’s Organization, where he learned about the Entrepreneurial Operating System (EOS).

Expansion would not have been possible without structure, he notes.

About five years ago, the company fully embraced EOS, a simple set of principles by which a company is run. It begins with identifying and implementing core values based not on goals but on strengths. “Our core values are at the

Tower’s residential game is a mix of new construction, remodeling and direct-to-customer.

They partner with residential builders, remodelers, architects, developers and property owners to drive business.

International Surface Fabricators Association • Vol. 17 / Issue 1 • 35

FABRICATOR PROFILE “When we adopted EOS and began to

for raw material manufacturers within

emphasize the importance of our core

ICPA. I learned polymer chemistry by

values, it changed the dynamic. People

volunteering on a quality committee in

work here because they are treated with

1995. I showed up to meetings, and I

respect and kindness, and they know that

listened. I asked a lot of questions, and I

the company they work for truly cares

got a lot of answers. Being involved with

about them.”

ISFA led to terrific insights about how

Tower’s General Manager Kerry Klodt

to be more efficient in fabrication by

suggested Matthew Kelly’s book The

implementing automation. I discovered

Dream Manager. “The book’s premise is

that my problems and challenges were

if employers help employees realize their

not exclusive to me. There were others

dreams,” explained Kerry, “they will more

out there who were happy to share their

willingly help us realize ours — growth,

FOR YOUR BOOKSHELF pitfalls and successes and gave me a much

profitability, success and service. To do

better understanding of how to find

that, we need productive people who

success in this business.”

want to come to work and take pride in

In the end, Todd says there’s no magic

their work and the product we create.”

bullet, and there’s definitely no substitute

Tower provides its staff with great benefits,

for hard work. “The success of an

growth opportunities and mutual respect

organization is never due to one person,

by celebrating successes and fostering an

and the Tower story is no different. There

excellent work-life balance. From holiday

have been an endless number of dedicated,

parties to chili cookoffs and hosting

hardworking individuals who have come

industry events like the International Cast

together, enabling us to persevere for

Polymer Association’s (ICPA) Polycon

nearly 30 years and make Tower Industries

or Mineral Surface Fabrication Training

the company it is today.”

with the International Surface Fabricators

Having a full management team in

Association (ISFA), they always include all

place, Todd can leave the business for long

the staff. “We work diligently to regularly

stretches of time, and he doesn’t worry

engage our entire team, so they know we

about what’s going on back in the shop.

care about them.”

“All my key players and contributors do a

Staying Connected Industry involvement has been essential to Tower’s evolution since its inception. Todd has served as president of both ISFA and ICPA, and Kerry is ICPA president today. “Being involved in these organizations helped me to understand the industry better,” said Todd.

“I developed Meridian Solid Surface based on what I learned from chemists and technical support advisers who worked

great job of keeping this machine running.

I love this business, but I also like to play golf,” he quipped.

What’s next for Tower? Well, by definition, to tower would suggest an aim to reach great heights. Given the trajectory thus far, there’s no doubt this fabricator will continue to find success for years to come.

Learn more about Tower Industries at www.towerindustries.com and find more information about Tower Countertops at www.towercountertops.com.

36 • Vol. 17 / Issue 1 • International Surface Fabricators Association

Managing people is difficult. With disengagement and turnover on the rise, many managers are scratching their heads wondering what to do. It’s not that we don’t dream of being great managers, it’s just that we haven’t found a practical and efficient way to do it. Until now …

The fictional company in this remarkable book is grappling with real problems of high turnover and low morale — so the managers begin to investigate what really drives the employees. What they discover is that the key to motivation isn’t necessarily the promise of a bigger paycheck or title, but rather the fulfillment of crucial personal dreams. They also learned that people at every level need to be offered specific kinds of help and encouragement or our dreams will forever remain just dreams as we grow dissatisfied with our lives and jobs.

Beginning with his important thought that a company can only become thebest-version-of-itself to the extent that its employees are becoming better-versionsof-themselves, Matthew Kelly explores the connection between the dreams we are chasing personally and the way we all engage at work. Tackling headon the growing problem of employee disengagement, Kelly explores the dynamic collaboration that is unleashed when people work together to achieve company objectives and personal dreams.

The power of The Dream Manager is that simply becoming aware of the concept will change the way you manage and relate to people instantly and forever. Get the book at www.amazon.com/Dream-ManagerMatthew-Kelly/dp/1401303706.

PERSPECTIVES

New Year, New Perspective

By Marissa Bankert, ISFA Executive Director It seems like the only constant is change, and ISFA went

Throughout the year, you’ll see ISFA bring our members and

through a lot of that in 2023. And even though it’s disruptive to

the industry more information through education, training

the status quo, it’s a terrific exercise that allows us to reframe and

and advocacy. The goal is to work alongside you, arming you

rethink how we approach our work. As an organization, I can

with the resources you need to succeed in your business while

tell you that we’re better prepared for what lies ahead — with

keeping your employees safe. Meanwhile, we’ll sit at the table

renewed perspective. While I get up to speed and learn more

where governing bodies make decisions that change how we do

about this industry, I’m inspired and motivated to lead this

business. The goal here is to ensure all viewpoints are represented

organization and implement strategies that will power us forward

— including yours.

in 2024.

Who is ISFA’s New Executive Director?

Great question! My professional background is in leadership and management, including nonprofits and educational resources within various industries, and my most recent role was as executive director for a statewide electrical trade association in Pennsylvania. In that role, I focused on apprenticeship, workforce development, networking, advocacy and partnerships for the membership. While developing the staff and board

All the while, we will be working diligently to grow ISFA as an association and bring more awareness to the industry, our members and our partners. As we bring more experts and thought leaders to the association, we’ll be well-positioned to solve the woes of our fabricator members and thereby further the industry. We want to be the voice of the industry, and we will work as an organization to do so in an effective and meaningful way.

So, What’s Next?

resources and growing the association overall, I also grew as a

Next is the choice you have in how you leverage your

leader. Personally, I’m a mother, a sports fan, fitness lover and

membership or partner with ISFA. I hope you’ll engage — join

pursuer of … fun! I am energetic and forward-thinking, and I like to surround myself with like-minded individuals who share my enthusiasm.

What’s the Plan?

In 2024, you will see a renewed focus on ensuring that our fabricator members have opportunities to grow their businesses

us as we launch into a new season of growth, opportunity and change. Attend our events, take advantage of our training opportunities, and learn from great thinkers in our industry and beyond. I’m excited to work with ISFA’s board of directors, staff and members to elevate the association to new heights and provide significant value to all who partner with us. Change with us as we grow and adapt, too!

through educational resources and networking events. The goal

So let me flip the script a little and ask you some questions:

of our association has always been to guide the industry while

Are you taking advantage of all that ISFA has to offer?

providing value to our members — actionable insights that lead

How do you plan to make the most of your membership with

to growth. We prize our relationships with our associate partners and experts in the industry. Through those relationships, we can offer quality events in many locations — all centered around helping our fabricator members with the things that keep them up at night.

In addition to events, we’ll focus on the #1 pain point of the industry today: employee safety — silica safety, to be specific.

ISFA? How are you making your business more resilient with the resources and connections at your fingertips?

Let’s work together to ensure that 2024 is a change, but a change for the better. If you have any thoughts, ideas or concerns, or just want to say hello, please don’t hesitate to reach out. Drop me a note anytime at Marissa@ISFAnow.org.

International Surface Fabricators Association • Vol. 17 / Issue 1 • 37

ISFA NEWS

Empowering Change & Progress: Meet ISFA’s New Leadership Team

By Sarah Peiper

ISFA is thrilled to introduce the dynamic individuals

management as a community ambassador and working

who will spearhead the organization’s initiatives in 2024 and

through several roles before becoming an executive director.

beyond. These visionary leaders bring a wealth of diverse

She is dedicated to improving and implementing structure and

experiences, fresh perspectives and a shared commitment

alignment, thereby increasing the success of all stakeholders,

to excellence. With their collective expertise and passion for

from the membership to the staff. Before joining ISFA, she

driving positive change, the association is poised to navigate uncharted territories and achieve unprecedented success.

Get ready to witness a harmonious blend of tradition and innovation as these leaders pave the way for a future defined by resilience, creativity and unwavering dedication to ISFA’s mission. Together, we embark on a journey that promises to elevate the organization to new heights, setting the stage for remarkable progress.

increased membership, engagement, funding, staff and partnerships. She has implemented new governance and policy, created a pre-apprenticeship program for high school students and others interested in the electrical trade, and thereby increased the overall visibility of the association.

In 2023, Bankert was named Executive Director of the Year

by IEC National, and her chapter was also named Chapter of the Year. In 2022, she was awarded STEM Advocate of the

Marissa Bankert, Executive Director Previously the executive director of Independent Electrical Contractors (IEC) of Pennsylvania, Marissa Bankert has been an innovator in continuing education, apprenticeship and workforce development.

She is passionate about driving organizational growth and building momentum by enabling financial solvency through dynamic partnerships while increasing member engagement, developing resources and creating new training programs.

She is the immediate past president of the central Pennsylvania chapter of The National Association of Women in Construction (NAWIC). She serves on the boards of

Year by the Whitaker Center. In 2021, she was named one of Central Penn Business Journal’s Women of Influence and an Emerging Leader by the NAWIC. Ted Sherritt, President E.J. (Ted) Sherritt, CPA, CBV, joined FLOFORM Countertops in 1995 as vice president of finance and administration. Ted has previously worked with the company as part of his scope with KPMG in their corporate finance group, where he gained experience in business valuations, corporate finance, receivership, insolvency, bankruptcy, forensic accounting, insurance and litigation support. He was named CEO after

Partnership for Career Development and Big Brothers Big

successfully restructuring the company to allow the two

Sisters of York & Adams Counties, in addition to working on

founding shareholders to be bought out and retire in 2000.

committees for various workforce development organizations.

The focus was then shifted to building a management team

Throughout her career, Bankert has grown to love organizational leadership after entering association 38 • Vol. 17 / Issue 1 • International Surface Fabricators Association

ready to grow the business through broader product offerings and into new geographic marketplaces.

ISFA NEWS New York City. Since opening in

Austin Maxwell, Immediate Past President

1993, Onslow Stoneworks has

Austin Maxwell is the president

provided Eastern North Carolina

and second-generation owner of

with custom natural stone, quartz,

Maxwell Counters Inc. Since 1981,

ultra-compact and solid surface

Maxwell Counters has provided

countertops.

central Illinois and surrounding areas

With unwavering support from

with full-service, custom surfacing

his wife, Dawn, Mike has strived to

for commercial and residential stone, solid surface and laminate countertops.

Austin grew up spending his summer breaks sanding Corian and filing laminate end caps. He joined the company full time in 2015 after graduating with honors from Illinois Wesleyan University, where he studied business management and economics.

grow Onslow Stoneworks from a two-person shop to one of the largest outfits in Eastern North Carolina — now including three locations. He is passionate about excellent craftsmanship and implementing technological advancements, and he looks forward to transferring operations and ownership to his children — the next generation of Schott stoneworkers.

Before entering the surfacing industry full time, Mike

Travis McDermott, Vice President Travis McDermott serves as

served overseas with distinction in the United States Marine Corps. He is an avid firearms enthusiast and competitive shooter, holding three world titles in skeet shooting. He is

operations manager for McDermott

active in mentorship roles with organizations that assist fellow

Top Shop in Jefferson, Wisconsin.

special operations veterans in transitioning back to civilian life.

Having worked in many roles in the company over the past 16 years,

Jessica McNaughton, Treasurer

Travis is well-positioned to lead the

Jessica McNaughton serves as

McDermott teams across all aspects.

president at CaraGreen, a provider

He is adept at all parts of the business,

of sustainable building materials,

including best practices in fabrication,

including many alternative surfacing

shop management, CAD and related software programming,

materials. She has 20 years’

sales, inventory, installation and more. Travis is passionate

experience in sales, marketing,

about leadership and contributing to a thriving company

business development and strategy.

culture; he prioritizes professional development among his

Previously the director of sales and

team members.

Travis attended the University of Wisconsin, earning a Bachelor of Engineering degree with an emphasis in civil engineering. He worked as a civil engineer for two years before

marketing at CaraGreen, Jessica has maintained her status as a LEED Accredited Professional since 2009 and she hosts a podcast, Build Green Live Green.

Jessica has a degree in electrical engineering from the

transitioning into the family business. Travis is an active

University of Vermont and a master’s degree in business from

champion of the association.

the Ivey Business School at Western University.

Mike Schott, Secretary

Joe Duszka, Director

The founder and president of Onslow Stoneworks, Mike

Joe Duszka is the owner and president of Carolina Custom

Schott is a fourth-generation stoneworker. After his family

Surfaces. With a degree in industrial engineering and an MBA,

emigrated from Guardiagrele, Italy, in the late 1800s, they

Joe’s strong interest in the relationship among machinery,

operated a granite quarry on the Palisades Cliffs overlooking

people and processes has served him well in various positions, International Surface Fabricators Association • Vol. 17 / Issue 1 • 39

ISFA NEWS including plant engineer, production

Laura and her team at ROCKin’teriors were awarded 2018

manager and plant manager for

ISFA Fabricator of the Year.

two manufacturing companies. He

Prior to her career in decorative surface fabrication, Laura

began working for Carolina Custom

spent 14 years with IBM consulting on behalf of Fortune 500

Surfaces in 2004 and purchased the

companies. Her corporate and industry experience centers on

company the following year.

exceptional quality, craftsmanship, sustainability and client

A big believer in the importance of creating a customer-centered company culture, continuing

service.

Mike Henry, Director

education and business development, Joe has been a member

Mike Henry has worked for

of ISFA since 2017. He has been a presenter and panelist at

ASST for nearly 25 years in almost

several industry education events. He attributes his success

every capacity. From fabrication to

to a thirst for knowledge and a passion for improving the

installation to estimating to business

decorative surface industry.

development, Mike knows our industry from firsthand experience.

Troy Ellsoos, Director

Currently serving as director of Troy Ellsoos is the operations

estimating, Mike is responsible for

director for The Countertop Factory

demand creation for ASST. He is

Midwest in Addison, Illinois. He is

integral to ASST and lives and breathes the core values of

an experienced leader with a proven

being customer-focused with integrity, innovation, persistence,

track record of success. A strategic

enthusiasm and teamwork. Mike holds electronics and

innovator skilled in cost optimization,

history degrees and served 28 years in the active and reserve

Troy has reduced labor expenses

Navy, retiring in 2010. He is involved in several veterans

by over 20% through streamlined

organizations.

processes. He has been recognized for capacity enhancement, leading facility relocations to increase revenue potential by up to 50%. Proficient in Lean methodologies, Troy is adept at quality improvement and decreasing remakes to less than 5% through rigorous quality control. He is an accomplished team leader, co-owning and co-leading teams to achieve budget and financial targets consistently.

Todd Scott, Director Originally from Muskegon, Michigan, Todd Scott now calls Knoxville, Tennessee, home. A University of Tennessee alum, he cofounded Smokey Mountain Tops with his brother, Tim. Todd introduced

Laura Grandlienard, Director

Tessaro, a unique solid surface material, to the marketplace. Shifting

Laura Grandlienard is a leader

from lab casework, he and his team

in the industry and an advocate for

embraced residential and commercial countertop markets,

the importance of environmental

fostering local relationships for growth. Today, Smokey

sustainability and increasingly

Mountain Tops thrives with a focus on retail, kitchen and

prominent roles for women. She

bath, builder and commercial countertops across Tennessee.

founded ROCKin’teriors in 2008 as an

Todd’s insight into the challenges that today’s fabricators

eco-friendly showroom, fabrication

face, including silica safety, demonstrates his commitment to

and installation company serving the

progress and his ability to represent the best interests of the

triangle region of North Carolina.

association’s core membership.

40 • Vol. 17 / Issue 1 • International Surface Fabricators Association

ISFA NEWS Rodrigo Velázquez, Director Rodrigo Velázquez is the founder

Frank Sciarrino, Associate Member Representative

and owner of Indeko, a world-class

Frank Sciarrino is a third-

fabrication outfit headquartered in

generation stone fabricator with

Jalisco, Mexico. After high school,

more than 20 years of experience

Velázquez started working in the

in the stone industry. At his

kitchen remodeling industry, where

family’s fabrication business, Frank

he proved his construction skills. He

climbed the ranks over the years

did so well that in 2002, at the age of

to chief estimator, operations

17, DuPont offered him certification to fabricate Corian solid surface.

manager, executive vice president and eventually leading the company as president and chief operations officer. Frank’s

Indeko strives to be a socially responsible company by

fabrication business worked with major builders, box store

collecting and recycling rainwater when polishing stone.

retailers, kitchen and bath dealers, direct-to-consumers, and

Around 20% of the scrap material generated is recycled for a

commercial work. Currently, he is the chief operations officer

different line of products. And thanks to an idea Velázquez

and managing partner of Quote Countertops and president of

picked up at an ISFA Annual Conference, Indeko uses solar

Granite Gold In-Home Services, the service end of the Granite

panels to generate energy.

Gold stone care products company.

At Quote Countertops, Frank and his team were the

Meagan Hegland, Associate Member Representative

first to bring online quoting and checkout to the countertop

Meagan Hegland is the national

industry. Frank regularly advises fabricators and marketing

sales director for Park Industries.

companies nationwide to help drive more sales through digital

With a decade in industrial

marketing strategy, protection plan services and technology.

manufacturing and a specialized

Frank has a Vistage Executive Leadership Certificate from

focus on stone fabrication, she excels

Stanford Graduate School of Business on Strategic Leadership;

in sales and operations. Meagan

The Innovation Playbook: Designing Stories for Impact; and

holds certifications in sales leadership

Designing Organizations for Creativity and Innovation.

and Six Sigma, underlining her commitment to continuous learning and operational excellence. She seamlessly transitions between spearheading sales and optimizing operations, infusing a relatable and human touch into her leadership approach. Her genuine enthusiasm for connecting and shaping decisions aligns with Park Industries’ values and fabricator network.

“We’ve got a terrific leadership team this year,” said Marissa Bankert, ISFA executive director. “All of our board members are keenly aware of the challenges faced by today’s fabricators and other professionals across the industry. Together, we’re dedicated to developing resources, programs and events that will enable our members to cultivate key relationships while gaining the tools and insights they need to elevate their successes.”

International Surface Fabricators Association • Vol. 17 / Issue 1 • 41

ISFA NEWS

Thank You and Welcome ISFA Members (In alphabetical order) NEW FABRICATOR MEMBERS Albin Hengesbach Carpentry & Custom Cabinets Westphalia, Mich.

Good Stone & Quartz Fabrication Pembroke, Mass.

Kodiak Building and Maintenance Kodiak, Alaska

Cosmic Countertops Homer, Alaska

ISEC, Inc. Greenwood Village, Colo.

Sarto Countertops St. Marys, Kan.

Custom Countertops Albany, Ore. RENEWING FABRICATOR MEMBERS 323 Design Team Chenoa, Ill.

Henry H. Ross & Son Lititz, Pa.

Sterling-Miller Designs Inc. Brockton, Mass.

Accent Countertops Murray, Utah

J.C.W. Countertops Woburn, Mass.

Surface Creations of Maine Portland, Maine

Allbuilders Millworks Ruston, La.

Jaynes Structures Albuquerque, N.M.

American Epoxy Scientific Mountain Home, Ark.

Kauffman Kitchens New Holland, Pa.

The Countertop Factory Midwest Addison, Ill.

ASST McSherrystown, Pa.

Mill-Rite Woodworking Company Pinellas Park, Fla.

Atlanta Kitchen Decatur, Ga. Atlantic Countertops Raleigh, N.C. Bella Casa Countertops and Stone Littleton, Colo.

Counter Fitters Savannah, Ga. Countertops of Memphis Memphis, Tenn.

Craftmark Solid Surfaces Norcross, Ga. DeLorenzo Marble Torrance, Calif.

Dakota Fixture & Cabinet Co. Madison, S.D. Eastern Surfaces Allentown, Pa. Fischer Tile & Marble Sacramento, Calif.

Galaxy Granite & Marble Hopkinton, Mass.

Gecko Solid Surface Solutions San Antonio, Texas Gunckel Architectural Stoneworks Seguin, Texas

Modern Home Distributing Nunda, N.Y. Nelson Tile and Stone Bend, Ore. OGB Architectural Millwork/ Santa Fe Flooring Albuquerque, N.M. Outlaw Construction Kodiak, Alaska Parthenon Marble and Granite New Port Richey, Fla. Pohaku Fabrication Lihue, Hawaii Quality Cabinets and Counters Inc. Fort Myers, Fla. QVG Houston, Texas Routt Construction Company Van Buren, Ark. Rumford Stone, Inc. Bow, N.H. Southern Inventions Granbury, Texas Spaulding Fabricators Inc. Brick, N.J.

42 • Vol. 17 / Issue 1 • International Surface Fabricators Association

The Granite & Marble Depot Aurora, Ill. The Granite Place Burlington, Mass.

Top Priority Waipahu, Hawaii Triple M Surfaces Elkhart, Ind. Unique Countertops Buda, Texas White House Stone Lake Park, Fla.

ISFA CONTACTS ISFA P.O. Box 627 Ingomar, PA 15127 (888) 599-ISFA www.ISFAnow.org

Marketing and Communications Director Sarah Peiper (888) 599-ISFA Sarah@ISFAnow.org

Executive Director Marissa Bankert (717) 253-5296 Marissa@ISFAnow.org

Web/Database Administrator Amy Kyriazis (412) 487-3207 Amy@ISFAnow.org

Administrative Coordinator Samantha Winslow (888) 599-ISFA Samantha@ISFAnow.org

Administrative Assistant Kanani Camacho (888) 599-ISFA Kanani@ISFAnow.org

Thank You

ISFA NEWS

to our 2024 Sponsors

Sponsorship opportunities are available for qualifying manufacturers, distributors and other industry-related companies.

These businesses are dedicated to the success of the International Surface Fabricators Association and fabricators everywhere. Through their contributions, sponsors enable ISFA to create meaningful opportunities for its membership including training, education, business development, networking and more.

PLATINUM

GOLD

SILVER

International Surface Fabricators Association • Vol. 17 / Issue 1 • 43

ISFA ASSOCIATE MEMBER DIRECTORY Companies listed in red are ISFA 2024 Sponsors ACS International 4775 South 3rd Ave. Tucson, AZ 85714 520-889-1933 www.acstone.com

Bronwick Recruiting 7700 Basil Dr. Austin, TX 78750 512-981-5294 www.bronwick.com

Covia Corp 9930 Kincey Ave., Ste. 200 Huntersville, NC 28078 800-243-9004 www.coviacorp.com

Easededge 907 Jesuit Lane St. Marys, KS 66536 785-202-3070 www.easededge.com

Aetna Plywood 1401 St. Charles Rd. Maywood, IL 60153 708-343-1515 www.aetnaplywood.com

Caesarstone US 1401 W. Morehead St. Charlotte, NC 28208 818-378-2667 www.caesarstoneus.com

Crossville Inc. 349 Sweeney Dr. Crossville, TN 38555 931-456-2110 www.crossvilleinc.com

Elevated Industrial Solutions 2050 West Barberry Place Denver, CO 80204 303-908-9095 www.lanesupplycompany.com

Cambria USA 31496 Cambria Le Sueur, MN 56058 507-665-5003 www.cambriausa.com

Dal-Tile Corporation 7834 CF Hawn Frwy.

Dallas, TX 75217 214-309-3162 www.daltile.com

Emnas Technologies 347 Ferndale Dr. South Barrie, ON L4N 9Y6 647-302-3630 www.emnastech.com

CaraGreen 1406 Transport Dr. Raleigh, NC 27603 919-929-3009 www.caragreen.com

Dixie Plywood & Lumber P.O. Box 2328 Savannah, GA 31402 912-447-7000 www.dixieply.com

Evans Midwest 11441 E. Lakewood Blvd.

Holland, MI 49424 616-546-8225 www.evansmidwest.com

Chemcore Industries 5311 Fleming Ct. Austin, TX 78744 866-243-6267 www.chemcor.com

Doyle Farris (Bellavati) 6606 FM 1488, Ste. 148-517 Magnolia, TX 77354 859-533-3079 www.doylefarris.com

Fabricator’s Business Coach 309 Gassaway St. Central, SC 29630-9197 864-328-6231 www.fabricatorscoach.com

Akrilika Svobody Str., 29 Moscow 125362 Russian Federation 79119451961 www.akrilika.com Aristech Surfaces (now part of Trinseo) 7350 Empire Dr. Florence, KY 41042 859-283-1501 www.aristechsurfaces.com BACA Systems 101 Premier Dr. Orion Township, MI 48359 248-791-3060 www.bacasystems.com BB Industries 4100 Appalachian Way Knoxville, TN 37918 800-575-4401 www.bbindustriesllc.com Better Vacuum Cups 13841 Roswell Ave, Ste. K Chino, CA 91710 877-379-9909 www.greenbvc.com BNP Media 2401 W. Big Beaver Rd. Ste. 700 Troy, MI 48084 248-362-3700 www.bnpmedia.com Breton S.p.A. Via Garibaldi, 27 Castello di Godego 31030 Italy 3904237691 www.breton.it/en

Chemical Concepts 410 Pike Rd. Huntingdon Valley, PA 19006 800-220-1966 www.chemical-concepts.com

Duda Consulting 3601 Southwest River Pkwy.

Portland, OR 97239 503-949-7738

Colonial Saw 122 Pembroke St. Kingston, MA 02364 781-585-4364 www.csaw.com

DuPont (Corian Design) 200 Powder Mill Rd. Wilmington, DE 19803 314-941-5179 www.corian.com

Compac USA 1777 NW 72nd Ave., Unit 2 Miami, FL 33126 305-406-3600 www.us.compac.es/quartz

Durasein USA 7030 Quad Ave., Ste. 3 Rosedale, MD 21237 877-771-7712 www.durasein.com

Cosentino USA 355 Alhambra Cir., 10th Floor Coral Gables, FL 33134 786-812-0509 www.cosentino.com

Durcon 206 Allison Dr. Taylor, TX 76574 512-595-8000 www.durcon.com

Countertop Marketing Co. 402 Pequot Ave. #772 Southport, CT 06890 203-993-6676 www.countertopmarketing co.com

Dwyer Marble & Stone Supply 23177 Commerce Dr. Farmington Hills, MI 48335 248-476-4944 www.dwyermarble.com

44 • Vol. 17 / Issue 1 • International Surface Fabricators Association

Federal Brace 710 E Catawba St., Ste. A Belmont, NC 28012 877-353-8899 www.federalbrace.com Fifth Gear Technologies (Speed Label) 450 N. Addison Ave. Elmhurst, IL 60126 630-606-8055 www.speedlabel.net GEM Industries 5030 N. Hiatus Rd. Sunrise, FL 33351 954-749-1228 www.gem-industries.com Gemstone 2040 Industrial Pkwy.

Elkhart, IN 46516-5411 574-294-8899 www.gemstonesinks.com Grand Onyx 134 West South Boundary St. Perrysburg, OH 43551 567-686-1040 www.grandonyx.pro

ISFA ASSOCIATE MEMBER DIRECTORY

Companies listed in red are ISFA 2024 Sponsors

Granite Gold 12780 Danielson Ct., Ste. A Poway, CA 92064 858-499-8934 www.granitegold.com

InfoStream Solutions 134 West South Boundary St. Perrysburg, OH 43551 567-686-1040 www.infostreamusa.com

Laser Products Industries 1344 Enterprise Dr. Romeoville, IL 60446 630-755-5402 www.laserproductsus.com

Ollin Stone 301 E. Ball Rd. Anaheim, CA 92805 714-535-0800 www.ollinstone.com

GranQuartz 3950 Steve Reynolds Blvd.

Norcross, GA 30093 800-458-6222 www.granquartz.com

InnoChem/Akemi 160 Candlewyck Dr. Avondale, PA 19311 www.akemi.com

LOTTE Chemical 6 Centerpointe, Ste. 100 La Palma, CA 90623 714-443-0901 www.lottechem.com

ONE Wade 10075 Davisburg Rd. Davisburg, MI 48350 248-804-1408

Groves Incorporated 818 Trakk Ln. Woodstock, IL 60098 815-337-9780 www.groves.com

IPS Adhesives (Integra Adhesives) 455 W. Victoria St. Compton, CA 90220 919-598-2400 www.integra-adhesives.com

Hallmark Building Supplies 901 Northview Rd., Ste. 100 Waukesha, WI 53188 800-642-2246 www.hllmark.com

Jaeckle Distributors 4101 Owl Creek Dr. Madison, WI 53718 608-838-5400 www.jaeckledistributors.com

Home Stone Designs 26834 Avenue of the Oaks, Unit B Santa Clarita, CA 91321 818-518-4428

Karonia Surfaces Ansym Lodge, Water Lane Eggborough, GOOLE DN14 0PN United Kingdom 447814415724 www.karonia.com

Hyundai L&C USA 2839 Paces Ferry Rd., Ste. 1100 Atlanta, GA 30339 888-426-9421 www.hyundailncusa.com Ignite Consulting Group (Hot Sauce Selling Software) 450 N. Addison Ave. Elmhurst, IL 60126 630-606-8055 www.hotsauceyourtops.com INEOS Composites 5200 Blazer Pkwy.

Dublin, OH 43017 614-790-2078 www.ineos.com Infinity Surfaces Via Giardini Nord 225 P.IVA : 00175990365 Pavullo Nel Frignano Modena 41026 Italy 39 0536 329322 www.infinitysurfaces.it

Karran USA P.O. Box 667 1291 East Ramsey Rd. Vincennes, IN 47591 410-975-0128 www.karran.com Kohler Co. P.O. Box 899 Kohler, WI 50344 920-457-4441 www.kohler.com Krion Solid Surface (Porcelanosa) CTRA Villareal-Puebla De Arenoso KM1 Villareal 12540 Spain 34964506464 www.krion.com/en Lapitec Via Bassanese 6 Vedelago, Treviso 31050 Italy www.lapitec.com

LX Hausys America, Inc. 900 Circle 75 Parkway, Ste. 1500 Atlanta, GA 30339 678-535-4113 www.lxhausysusa.com Milia Marketing 2515 Jay Ave Unit 101 Cleveland, OH 44113 216-990-5250 www.miliamarketing.com Moksh Tech #1204, Pushpak Landmark Bldg.

Near Titanium City Center Anand Nagar Rd. Prahlad Nagar Ahmedabad 380 015 India 3012522673 www.mokshcad.com

Park Industries P.O. Box 188 St. Cloud, MN 56302 320-251-5077 www.parkindustries.com Parson Adhesives Inc. (Chromalok) 3345 Auburn Rd., Ste. 107 Rochester Hills, MI 48309 248-299-5585 www.chromalok.com Poseidon Industries 4080 Duncan Rd. Punta Corda, FL 33982 www.poseidonmachinery.com Princeton Chemical Company 7030 Quad Ave., Ste. 3 Rosedale, MD 21237 877-778-6878 www.princetonchemical.com

Moraware 13125 Welcome Way Reno, NV 89511 866-312-9273 www.moraware.com

Prodim Systems 7454 Commercial Cir. Ft. Pierce, FL 34951 772-465-4000 www.prodim-systems.com

MSI Surfaces 2095 N. Batavia St. Orange, CA 92865 www.msisurfaces.com

Quote Countertops 11811 N. Tatum Blvd. #3078 Phoenix, AZ 85028 619-726-7660 www.quotecountertops.com

National Institute for Occupational Safety and Health 1095 Willowdale Rd., MS-2800 Morgantown, WV 26505 www.cdc.gov Natural Stone Institute 380 E. Lorain St. Oberlin, OH 44074 440-250-9222 www.naturalstoneinstitute.org

Rep Methods 1613 Congressional Court Richmond, VA 23238 804-238-3461 www.repmethods.com Rock Doctor/Apex Products 8333 Melrose Dr. Lenexa, KS 66214 913-894-0288 www.rockdoctor.com

International Surface Fabricators Association • Vol. 17 / Issue 1 • 45

ISFA ASSOCIATE MEMBER DIRECTORY Companies listed in red are ISFA 2024 Sponsors Rockheads Group 815-210-1006 www.rockheadsusa.com Sage Surfaces 6700 The Woodlands Pkwy., Ste. 230-303 The Woodlands, TX 77382 837-403-2847 www.sagesurfaces.com Sasso USA 220 N. Smith St., Ste. 414 Palatine, IL 60067 224-200-8004 www.sassousa.com

SolidSurface.com 6641 N. Cibola Ave. Tucson, AZ 85718 520-247-3304 www.solidsurface.com

TotalHousehold Pro 65A Walnut Hill Rd. Bethel, CT 06801 203-733-1276 www.pro.totalhousehold.com

Water Treatment Solutions 6 Merrill Industrial Dr. Hampton, NH 03842 603-758-1900 www.watertreatmentonline.com

Stone Grid (StoneApp) 2517 Nothumbria Dr. Sanford, FL 32771 887-909-0569 wwwstonegridusa.com

Trajus Surfaces 3 Dubon Ct. Farmingdale, NY 11735 516-777-2700 www.trajuscorp.com

Web-Don 1400 Ameron Dr. Charlotte, NC 28206 800-532-0434 www.web-don.com

Stone Fabricator Elite 211 E 43rd St,. 7th Floor, #270 New York, NY 10017 646-599-5704 www.stonefabricatorelite.com

Triton Stone Group 6025 West 80th St. Indianapolis, IN 46278 317-644-1200 www.tritonstone.com

Willis 1149 Pioneer Rd. Burlington L7M 1K5 Canada 289-775-5814 www.4willis.com

US Silica 24275 Katy Fwy., Ste. 600 Katy, TX 77494 346-334-0745 www.ussilica.com

Schechner Lifson Corp.

4 Chatham Rd. Summit, NJ 07901 908-598-7813 www.slcinsure.com

Synchronous Solutions 3405 Rainbow Dr. Waxhaw, NC 28173 704-560-1536 www.synchronoussolutions.com

Schultz Forming Products 2796 Loker Ave. W., Ste. 105 Carlsbad, CA 92010 800-822-2875 www.schultzform.com

Taffy Events (Coverings) 2300 Clarendon Blvd. Ste. 305 Arlington, VA 22201 301-774-7739 www.taffyeventstrategies.com

US Surfaces 4601 Spicewood Springs Rd. Bldg. 1, Ste. 100 Austin, TX 78759 512-454-2229 www.ussurfaces.com

Slab Caddy 5949 American Rd. E Toledo, OH 43612 419-726-7400 www.slabcaddy.com

Tile Council of North America 100 Clemson Research Blvd.

Anderson, SC 29625 601-506-1609 www.tcnatile.com

Vicostone USA 11620 Goodnight Ln., Ste. 100 Dallas, TX 75229 972-243-2325 www.us.vicostone.com

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Wilsonart 2501 Wilsonart Dr. P.O. Box 6110 Temple, TX 76503-6110 800-433-3222 www.wilsonart.com Wood Stock Supply 4705 S. I-90 Service Rd. Rapid City, SD 57703 605-341-6900 www.woodstocksupply.com ZOLLER 3900 Research Park Dr. Ann Arbor, MI 48108 734-332-4851 www.zoller.info/us/home.html

PRODUCT NEWS Park Industries Introduces the JAVELIN CNC Sawjet Park Industries just changed the sawjet game with the introduction of the JAVELIN CNC Sawjet.

Power up your production with its 27 horsepower VFD-controlled arbor motor and versatile 5-axis waterjet capabilities. The JAVELIN is optimized to cut any material, including porcelain, quartzite, Dekton and more.

While the JAVELIN excels at high-production fabrication, it’s also the perfect solution for precise mitering with the ultimate combination of blade and waterjet mitering. Its Miterjet efficiently miters inside corners or arcs in one sweep with its 0-58 degree waterjet capabilities.

The JAVELIN’s unique design offers the industry’s smallest two-table footprint, three-sided table access, and the most complete table coverage. It is highly configurable to meet the needs of any shop layout and is available in single- or two-table models.

Its engineered AccuCut System features a reinforced bridge, precision rotary index system, helical rack and pinion technology and more — all working in tandem to deliver exceptional, long-lasting performance and precision. Have it all with the JAVELIN, the ONLY sawjet that hits every target. Learn more at www.parkindustries.com/cnc-sawjets/javelin/.

LT3Raptor by Laser Products Industries (LPI) LT3Raptor is a new digital templating platform designed with a robust cloud-based management hub to make you faster and more efficient not only in templating, but other areas of your process including job management, programming and more!

Quick just got quicker with Templating Intelligence LT3Raptor has built-in Templating Intelligence to make quick even quicker. From Edge Detection to One-Touch technology, finish fabricationready files in fewer clicks easily and intuitively.

Same simplicity. Enhanced experience.

LT3Raptor has taken the user-friendly foundation of the current LT software and enhanced it. The new UX and UI feature workspace customization, improved quick actions and more.

Templator.com powered by LPI Cloud Templator.com is a cloud-based management hub at your fingertips where you can view manage jobs, and select edge styles, drop-ins and more.

If you are interested in learning more about LT3Raptor, visit www.lt3raptor.com.

SolidSurface.com Partners With Quote Countertops

PaperStone’s Environmental Commitment Deepens Paneltech has invested in an Environmental Product Declaration (EPD) for PaperStone, their recycled paper composite panels. PaperStone has long been a leader in the sustainable building materials space with their high recycled content and domestic manufacturing process, but now customers have full access to the life cycle and environmental data behind the product. Having a publicly available EPD helps architects and designers find products that will contribute points to LEED projects. The company also hopes that this EPD will demonstrate their commitment to managing their environmental impact on the world and encourage other manufacturers to do so as well. Find out more at www.paperstoneproducts.com.

New in 2024, SolidSurface.com, in partnership with Quote Countertops, has launched a Custom Vanity Top Configurator experience for its customers. This online tool will help ease the process visually for customers, starting with a choice of design colors in both Corian and HIMACS solid surface. Customers can then move on to choose edge and backsplash options and sink design and layout — all along the way creating their custom vanity top.

SolidSurface.com is an online marketplace where all major manufacturers of solid surface material can be found and viewed, with focus offerings on Corian, HIMACS and Wilsonart. The website filtering tools allow visitors to refine the viewing page to their own desired design preferences.

SolidSurface.com is also host to ProFinder, a resource tool for specifiers to locate local professional certified fabricators in their area.

International Surface Fabricators Association • Vol. 17 / Issue 1 • 47

PRODUCT NEWS FreePower for Countertop

Cinox Collection by Karran USA

FreePower for Countertop is a first-of-its-kind experience.

A futuristic combination of free-position wireless charging and interactive lighting makes it feel like magic, creating an elegantly embedded product to elevate any space — from kitchen islands and bathroom vanities to bar tables and furniture. For this pioneering technology, FreePower engineered an LED halo that projects through stone and onto the counter’s surface. It indicates the charging area, and by using the mobile app, users can customize its color to suit any mood. Backed by 230+ patent assets, the technology can charge multiple devices simultaneously and took home 3 CES Innovation Awards for 2024 in the smart home, smart city and embedded technologies categories. Learn more at www.freepower.io.

Introducing Karran’s versatile Cinox Collection, which features a range of stainless steel sinks specially designed for bathrooms. The collection boasts an impressive selection of 72 distinct models, each crafted with precision and style.

Available in four stunning finishes — Gold, Brushed Copper, Gunmetal Grey and Stainless Steel — the Cinox sinks redefine the aesthetic possibilities for bathroom spaces.

The rich, earthy tones of the Brushed Copper finish add a touch of luxury and character, creating a focal point that effortlessly blends with various design styles.

Learn more at www.karran.com.

glass2 Now Available Across the U.S.

New Lighter Weight GEM Orbital Sander The GEM Orbital Sander features an 11-inch drive pad which reduces labor by at least 50% over traditional 5- or 6-inch rotary tools. And as opposed to high-speed rotary sanders, the 100% orbital action of the GEM Orbital Sander eliminates the possibility of swirl marks, leaving a totally consistent and uniform finish.

Even though it is now 3 lbs. lighter, there is no need to apply pressure; the weight of the machine does all the work. Simply guide the sander across the surface like polishing a car. The GEM Orbital Sander comes with, or without, a shroud attachment for dust collection, and is available in 220 volts. Eleven-inch abrasives are available. This is the ideal tool for sanding large flat surfaces for both the solid surface and woodworking industries.

The Gem Sander can also be used with concrete and metal surfaces. For more information, visit www.gem-industries.com.

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glass2 is an incredible recycled glass surfacing material that is now available throughout the United States. glass2 is made of 99% recycled glass fused together, requiring no resins or binders and is both durable and easy to fabricate. It is suitable for interior applications for both residential and commercial use. It can be fabricated by both stone and glass fabricators.

Since it is all glass, it is a great material for creating backlighting effects. glass2 allows you to create a stunning visual experience and tell a sustainable story with your countertops, columns or cladding. Learn more about the product and order samples at www.caragreen.com/brands/glass2.

PERSPECTIVES

The Silicosis Crisis

By Ted Sherritt, ISFA President Over the past few months, a lot has happened in the

the influence of home improvement television, the

slab quarrying, manufacturing, distribution and countertop

significant reduction in the material costs, improvements in

fabrication industry. From Cal/OSHA’s Emergency Temporary

manufacturing and installation processes, as well as other

Standard that came into effect December 29, 2023, which

factors. In the end, hard surface countertops have elevated to

mandates no dry cutting, grinding, or polishing; the use of

heightened demand from homeowners.

powered air-purifying respirators (PARPs); and employee

In order to meet this increased demand, there has been

medical testing, to Australia’s engineered stone ban set for July

a massive boom in the number and type of fabrication

2024, there is a lot of talk about silica safety. To be sure, these

facilities throughout the world. The countertop industry has

developments will have profound impacts on the decorative

many different kinds of fabrication companies, from highly

surface industry as we know it today.

automated large-scale operations to 2-5 person shops. Some

The overarching issue at the heart of these changes is

of these fabrication companies comply fully with safety

the exploding number of stone workers developing silicosis

regulations, some are trying hard to get compliant and some

because of respirable crystalline silica (RCS) in fabrication

are operating unaware of the governmental requirements in

shops and on job sites worldwide. Silicosis is one of the oldest

their area. And some are disregarding these requirements

industrial diseases documented — first identified in the

altogether — operating in clear violation of the local laws and

15th century. When RCS gets lodged in the lungs, it results

regulations and putting profits ahead of worker safety. Each

in scarring that significantly reduces the ability to breathe.

of these companies needs different support and enforcement

There’s no cure; advanced cases are debilitating and can result

methods to ensure worker safety.

in death. As employers of workers who are exposed to RCS,

The shops that are not complying with government

it’s imperative that we keep this issue top of mind and do our

regulations that require a safe work environment for their

best to stay informed about silicosis and do whatever we can to

employees are a result of:

mitigate it.

Because silicosis is 100% preventable, we must all work diligently toward eliminating this disease within our industry.

If we don’t, we’re facing far-reaching disruptions that will negatively impact each and every one of us.

The traditional course of silicosis development occurs

1. The owner’s engineering and administrative controls are ineffective.

2. The owner is not informed about their legal responsibility to their employees.

3. The owner intentionally ignores the law to increase profits by not protecting their employees.

due to exposure to RCS over a long period. But with the

The first group needs to continue to apply engineering

exponential growth in market share of hard surfaces like

and administrative controls to further reduce RCS in the

granite, quartz, porcelain and sintered materials — particularly

workplace. These shops are actively making improvements

in the kitchen countertop segment — we’re seeing a substantial

that will effectively control the level of RCS and will create safe

increase in this disease.

work environments for their employees. Many ISFA supplier

Over the last two decades, the demand for premium

partners have products and information that can help you

countertop surfaces has been fueled by significant increases

develop methods to control the RCS dust. If you fall into this

in the home equity value as a result of the housing bubble,

category, you are not alone. Please reach out to your supplier

low interest rates providing affordable renovation budgets,

and take advantage of their resources.

International Surface Fabricators Association • Vol. 17 / Issue 1 • 49

PERSPECTIVES The second group needs to prioritize informing themselves of their legal requirements around air quality and worker safety and then work diligently to comply with the legislation in their area. For the uninformed, education and awareness campaigns must be established to get these owners to follow the law. ISFA and the Natural Stone Institute are working together to provide training and certification for employers and employees working in the stone industry to eliminate this knowledge gap. Ignorance of the requirements is not a defense for noncompliance.

The third group is a liability to us all. Government regulations must encompass the authority to stop these businesses from operating at all. Many of these fabrication shops have been using techniques that include dry cutting, grinding and polishing without engineering and management controls to suppress the RCS dust. In these environments, the level of RCS exceeds the permissible exposure limit (PEL) and action level (AL) many times over. It’s hazardous to employee health — even those who work adjacent to the shop floor can be impacted. Shops that operate dry — without regard for the OSHA-required level of air quality — are among the most significant contributing factors to the rise in silicosis cases in recent years.

The entire industry, including quarriers, manufacturers, fabricators, installers, regulators, trade associations and others, must work together to support responsible operators and business owners while eliminating the “bad actors” that are focusing the regulatory spotlight on our industry for the wrong reason. If we all work together, we can keep our workers safe while our businesses continue to thrive.

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