The
CLERMONT RAG Community Newsletter Friday October 30, 2015
Pay your rates before December 9 to take advantage of the prompt payment discount period.
Council moves forward with rates Isaac Regional Council would like to inform property owners that processing of delayed rates notices is now underway. Rates notices will start to arrive in letterboxes for 11,364 Isaac properties from Monday November 9 with the discount period open until Wednesday December 9. Chief Executive Officer Rod Ferguson said despite the delay in issuing notices, ratepayers will still be able to take advantage of the standard 30 day discount period. “Ratepayers who make prompt payment on or before December 9 will receive a 10 per cent discount on general rates, and 30 per cent discount for pensioners,” he said. “Some financial institutions can take up to three working days to process an electronic payment, so please check with your bank or credit union to ensure your payment is received by Council in time to secure your discount.” At this point in time rates notices for the second half of the year remain on schedule, to be issued March 2016. Anyone wanting to prepay their rates notices is able to do so through the normal payment channels, and can contact Council’s Rates Officers on 1300 ISAACS (472 227) to receive advice on the estimated amount. General rates contribute to the cost of vital community services in the region, including public facilities, environmental health, local roads, footpaths, bikeways, and much more. Council rates and charges that remain unpaid after December 9 will incur 11 per cent interest per annum, compounded daily. If you have not received your rates notice by November 13 please contact Council at records@isaac.qld.gov.au or phone 1300 ISAACS (472 227) between 8.30am to 5pm Monday to Friday.
Rate payment options can be found on the rates notices and are: • By phone using a credit card- simply call 1300 ISAACS (472 227) • By Direct Debit, the discounted amount will be deducted three working days before the due date, please contact Council for the application form. • Via Internet banking • By BPay if registered with your financial institution • By mail using cheque or money order to Isaac Regional Council, PO Box 97, MORANBAH QLD 4744 • In person at one of Council’s offices between 8.30am to 5pm Monday to Friday. Ratepayers who cannot make payment by the due date can apply to be considered for a payment arrangement. Application forms are available from Council offices or at www.isaac.qld.gov.au and must be submitted prior to December 9 to avoid interest. Ratepayers who have written to Council for a remission/ objection/change of category or any other issue, are still required to pay their rates by the due date and will be liable for any interest incurred on a late payment. If a ratepayer’s rates concern is granted by Council any rates paid will be refunded. The 10 per cent discount applies to general rates, and excludes all special rates and charges, provided outstanding amounts and overdue rates and interest are paid in full by the due date. Ratepayers can make enquiries with Isaac Regional Council’s rating team by phoning 1300 ISAACS (1300 47 22 27) or email records@isaac.qld.gov.au