Test Bank
for Interpersonal Communication: Relating to Others 9th Edition Steven A. Beebe, Susan J. Beebe, Mark V. Redmond
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Chapter 7: Nonverbal Communication Skills
Multiple Choice Questions
1) What did social psychologists Ekman and Friesen identify as key sources of nonverbal cues?
A) face, hands, and feet
B) eyes and ears
C) body orientation
D) pitch, volume, and intensity
Answer: A
Learning Objective: 7.1 Explain why nonverbal communication is an important area of study.
Topic: Identifying the Importance of Nonverbal Communication
Difficulty Level: Easy
Skill Level: Remember the Facts
2) Dr. Schumacher walks into class several minutes late. He has always been strict about classes starting on time, so you think about teasing him by saying, “You’re lucky we didn’t all just leave.” But then you notice that Dr. Schumacher's voice is flat, his brow is furrowed, and his eye contact is indirect You decide he may not receive your good-natured ribbing in the way you intend. What theory describes how you adapted to this nonverbal communication?
A) expectancy violation theory
B) emotional contagion theory
C) interaction adaptation theory
D) interactional synchrony theory
Answer: C
Learning Objective: 7.1 Explain why nonverbal communication is an important area of study.
Topic: Identifying the Importance of Nonverbal Communication
Difficulty Level: Moderate
Skill Level: Apply What You Know
3) Quinn notices that Avery is mirroring his gestures as they hold a conversation. What is Avery using in an attempt to communicate her interest in the conversation?
A) perception checking
B) regulators
C) territorial markers
D) interactional synchrony
Answer: D
Learning Objective: 7.1 Explain why nonverbal communication is an important area of study.
Topic: Identifying the Importance of Nonverbal Communication
Difficulty Level: Moderate
Skill Level: Apply What You Know
4) As much of our nonverbal behavior occurs unconsciously, we tend to __________.
A) have a limited awareness of it
B) rigidly control its messages
C) ignore its emotional content
D) become easily overwhelmed by it
Answer: A
Learning Objective: 7.1 Explain why nonverbal communication is an important area of study.
Topic: Identifying the Importance of Nonverbal Communication
Difficulty Level: Moderate
Skill Level: Understand the Concepts
5) According to psychologist Albert Mehrabian, the majority of a message's emotional meaning is communicated through __________.
A) vocal cues
B) verbal channels
C) facial expressions
D) hand gestures
Answer: C
Learning Objective: 7.1 Explain why nonverbal communication is an important area of study.
Topic: Identifying the Importance of Nonverbal Communication
Difficulty Level: Moderate
Skill Level: Remember the Facts
6) Which cue can be used in the United States and Canada to determine whether a person is lying or not?
A) more smiling
B) slower speech
C) lower pitch in voice
D) increased eye contact
Answer: B
Learning Objective: 7.1 Explain why nonverbal communication is an important area of study.
Topic: Identifying the Importance of Nonverbal Communication
Difficulty Level: Moderate
Skill Level: Understand the Concepts
7) The teacher put her finger to her lips to signal to the classroom that she wants them to be quiet. Which type of nonverbal cue did the teacher use?
A) illustrator
B) regulator
C) adaptor
D) emblem
Answer: D
Learning Objective: 7.2 Identify and describe eight nonverbal communication codes.
Topic: Understanding Nonverbal Communication Codes
Difficulty Level: Moderate
Skill Level: Apply What You Know
8) Pushing your glasses back up on your nose, scratching a mosquito bite, or combing your hair are examples of __________.
A) adaptors
B) illustrators
C) emblems
D) affect displays
Answer: A
Learning Objective: 7.2 Identify and describe eight nonverbal communication codes.
Topic: Understanding Nonverbal Communication Codes
Difficulty Level: Easy
Skill Level: Remember the Facts
9) Regarding the interpretation of touch, it is important to remember that __________.
A) touch communicates intimacy, not power
B) uninitiated touch is usually interpreted as courtship
C) it is the person being touched who interprets meaning
D) a warm hug or touch is always welcomed
Answer: C
Learning Objective: 7.2 Identify and describe eight nonverbal communication codes.
Topic: Understanding Nonverbal Communication Codes
Difficulty Level: Moderate
Skill Level: Understand the Concepts
10) While sitting on a public bus, Angel uses his backpack as a(n) by placing it in the seat next to him.
A) territorial marker
B) regulator
C) backchannel cue
D) adaptor
Answer: A
Learning Objective: 7.2 Identify and describe eight nonverbal codes.
Topic: Understanding Nonverbal Communication Codes
Difficulty Level: Moderate
Skill Level: Apply What You Know
11) In which situation are we most likely to sustain eye contact with our conversation partner?
A) if our conversation partner is just an acquaintance
B) when we have no desire to dominate the conversation
C) when we are listening rather than talking
D) if we are discussing something unpleasant or serious
Answer: C
Learning Objective: 7.2 Identify and describe eight nonverbal codes.
Topic: Understanding Nonverbal Communication Codes
Difficulty Level: Moderate
Skill Level: Understand the Concepts
12) The study of human movement and gesture is known as _____.
A) haptics
B) kinesics
C) proxemics
D) chronemics
Answer: B
Learning Objective: 7.2 Identify and describe eight nonverbal communication codes.
Topic: Understanding Nonverbal Communication Codes
Difficulty Level: Moderate
Skill Level: Understand the Concepts
13) Solomon can’t seem to talk without using his hands. He is always pointing, shaping, and indicating size when he talks. How would you classify Solomon's nonverbal cues?
A) illustrators
B) regulators
C) emblems
D) adaptors
Answer: A
Learning Objective: 7.2 Identify and describe eight nonverbal communication codes.
Topic: Understanding Nonverbal Communication Codes
Difficulty Level: Moderate
Skill Level: Apply What You Know
14) In what stage of quasi-courtship behavior are we engaged when we manipulate our appearance by combing our hair, straightening our tie, and double-checking our appearance?
A) courtship readiness
B) preening
C) positional cues
D) appeals to invitation
Answer: B
Learning Objective: 7.2 Identify and describe eight nonverbal communication codes.
Topic: Understanding Nonverbal Communication Codes
Difficulty Level: Easy
Skill Level: Remember the Facts
15) In what stage of quasi-courtship behavior are we engaged when we move closer to someone, adopt an open body posture, and make eye contact?
A) courtship readiness
B) preening
C) positional cues
D) appeals to invitation
Answer: D
Learning Objective: 7.2 Identify and describe eight nonverbal communication codes.
Topic: Understanding Nonverbal Communication Codes
Difficulty Level: Easy
Skill Level: Remember the Facts
16) Which function is involved when eye contact gives you information about another person’s thought processes?
A) cognitive
B) monitoring
C) regulatory
D) expressive
Answer: A
Learning Objective: 7.2 Identify and describe eight nonverbal communication codes.
Topic: Understanding Nonverbal Communication Codes
Difficulty Level: Easy
Skill Level: Remember the Facts
17) Through research, scientists have made many conclusions about facial expressions and people's interpretation of them, including the fact that __________.
A) complex facial expressions are more difficult to interpret
B) facial expressions are contagious
C) it’s almost impossible to spot a phony smile
D) a genuine smile is usually long-lasting
Answer: B
Learning Objective: 7.2 Identify and describe eight nonverbal communication codes.
Topic: Understanding Nonverbal Communication Codes
Difficulty Level: Moderate
Skill Level: Understand the Concepts
18) Which function is involved when we use eye contact to signal with whom and when we want to talk?
A) cognitive
B) monitoring
C) regulatory
D) expressive
Answer: C
Learning Objective: 7.2 Identify and describe eight nonverbal communication codes.
Topic: Understanding Nonverbal Communication Codes
Difficulty Level: Easy
Skill Level: Remember the Facts
19) Which function is involved when our eye contact reveals our emotions to others?
A) cognitive
B) monitoring
C) regulatory
D) expressive
Answer: D
Learning Objective: 7.2 Identify and describe eight nonverbal communication codes.
Topic: Understanding Nonverbal Communication Codes
Difficulty Level: Easy
Skill Level: Remember the Facts
20) The study of personal space and the meaning of distance in interpersonal relationships is referred to as __________.
A) proxemics
B) kinesics
C) chronemics
D) paralanguage
Answer: A
Learning Objective: 7.2 Identify and describe eight nonverbal communication codes.
Topic: Understanding Nonverbal Communication Codes
Difficulty Level: Easy
Skill Level: Remember the Facts
21) Which zone of space is used for personal interactions, typically ranging from 0 to 1.5 feet?
A) personal space
B) intimate space
C) social space
D) public space
Answer: B
Learning Objective: 7.2 Identify and describe eight nonverbal communication codes.
Topic: Understanding Nonverbal Communication Codes
Difficulty Level: Easy
Skill Level: Remember the Facts
22) Ekman called some “gymnasts of the mind,” because they were surprisingly sensitive to detecting microexpressions.
A) Buddhists
B) police officers
C) women
D) judges
Answer: A
Learning Objective: 7.2 Identify and describe eight nonverbal communication codes.
Topic: Understanding Nonverbal Communication Codes
Difficulty Level: Easy
Skill Level: Remember the Facts
23) In which zone do most conversations with family and friends occur?
A) intimate
B) personal
C) social
D) public
Answer: B
Learning Objective: 7.2 Identify and describe eight nonverbal communication codes.
Topic: Understanding Nonverbal Communication Codes
Difficulty Level: Easy
Skill Level: Remember the Facts
24) While a person’s facial expression and vocal cues communicate a specific emotional response, his or her posture and gestures communicate the of the emotion expressed.
A) reality
B) opposite
C) intensity
D) specificity
Answer: C
Learning Objective: 7.2 Identify and describe eight nonverbal communication codes.
Topic: Understanding Nonverbal Communication Codes
Difficulty Level: Moderate
Skill Level: Understand the Concepts
25) Oftentimes, a student will sit in the same seat all semester and may become upset if someone else takes this seat. This behavior reflects which category of nonverbal behavior?
A) territoriality
B) proxemics
C) appearance
D) body movement
Answer: A
Learning Objective: 7.2 Identify and describe eight nonverbal communication codes.
Topic: Understanding Nonverbal Communication Codes
Difficulty Level: Moderate
Skill Level: Apply What You Know
26) Roark saw Alejandro sitting by himself in the quad and leaning over, with his head resting on the heels of his hands. Roark approached him and said, “Hey Alejandro, you look sad.” Alejandro responded, “Huh? No, I’m just thinking.” Which difficulty in interpreting nonverbal behavior does this exchange exemplify?
A) Nonverbal messages are often ambiguous.
B) Nonverbal messages are continuous.
C) Nonverbal cues are multichanneled.
D) Nonverbal interpretation is culture-based.
Answer: A
Learning Objective: 7.3 Enhance your skill in interpreting nonverbal messages.
Topic: Improving Your Skill in Interpreting Nonverbal Cues
Difficulty Level: Moderate
Skill Level: Apply What You Know
27) President Nixon visited Latin America on a goodwill tour. As he exited the plane he gave the A-OK sign. Many
Latin Americans were offended by this gesture, because in their region this was an obscene gesture. Which difficulty in interpreting nonverbal behavior does this best demonstrate?
A) Nonverbal messages are often ambiguous.
B) Nonverbal messages are continuous.
C) Nonverbal cues are multichanneled.
D) Nonverbal interpretation is culture-based.
Answer: D
Learning Objective: 7.3 Enhance your skill in interpreting nonverbal messages.
Topic: Improving Your Skill in Interpreting Nonverbal Messages
Difficulty Level: Moderate Skill Level: Apply What You Know
28) In your public speaking class, you are asked to evaluate the delivery of a classmate. You critique her vocal characteristics, eye contact, gestures, and appearance, but find that you can really only pay attention to one category at a time. Your experiences support what challenge of interpreting nonverbal messages?
A) Nonverbal messages are often ambiguous.
B) Nonverbal cues are multichanneled.
C) Nonverbal messages are continuous.
D) Nonverbal interpretation is culture-based.
Answer: B
Learning Objective: 7.3 Enhance your skill in interpreting nonverbal messages.
Topic: Improving Your Skill in Interpreting Nonverbal Messages
Difficulty Level: Moderate Skill Level: Apply What You Know
29) What are nonverbal cues that communicate liking and engender feelings of pleasure called?
A) immediacy cues
B) arousal cues
C) dominance cues
D) friendship cues
Answer: A
Learning Objective: 7.3 Enhance your skill in interpreting nonverbal messages.
Topic: Improving Your Skill in Interpreting Nonverbal Messages
Difficulty Level: Easy Skill Level: Remember the Facts
30) The face, voice, and movement are all primary indicators of feelings of interest and excitement, known as __________.
A) immediacy
B) arousal
C) dominance
D) status
Answer: B
Learning Objective: 7.3 Enhance your skill in interpreting nonverbal messages
Topic: Improving Your Skill in Interpreting Nonverbal Messages
Difficulty Level: Easy
Skill Level: Remember the Facts
31) Which concept suggests that people tend to “catch” the same emotions that a communication partner is displaying?
A) expectancy violation theory
B) interactional synchrony
C) perception checking
D) emotional contagion theory
Answer: D
Learning Objective: 7.3 Enhance your skill in interpreting nonverbal messages.
Topic: Improving Your Skill in Interpreting Nonverbal messages
Difficulty Level: Easy
Skill Level: Remember the Facts
32) Who is likely to be most skilled at interpreting nonverbal messages?
A) a person who is not good at expressing their own emotions
B) a person who is introverted
C) a person who has a high self-esteem
D) a person who is biased
Answer: C
Learning Objective: 7.3 Enhance your skill in interpreting nonverbal messages.
Topic: Improving Your Skill Interpreting Nonverbal Messages
Difficulty Level: Easy
Skill Level: Remember the Facts
33) Darrah noticed that her friend, Yul, was rubbing his eyes and yawning during class today. She assumed that Yul was tired, but to be sure, Darrah decided to ask him about it. What communication behavior did Darrah use for clarification?
A) expectancy violation
B) perception checking
C) emotional contagion
D) dominance
Answer: B
Learning Objective: 7.3 Enhance your skill in interpreting nonverbal messages.
Topic: Improving Your Skill in Interpreting Nonverbal Messages
Difficulty Level: Moderate Skill Level: Apply What You Know
34) What behavior can sometimes be linked to people who lie on social media?
A) writing shorter posts
B) using less sensory references
C) using more other-oriented pronouns
D) using more self-oriented pronouns
Answer: C
Learning Objective: 7.3 Enhance your skill in interpreting nonverbal messages.
Topic: Improving Your Skill in Interpreting Nonverbal Messages
Difficulty Level: Moderate
Skill Level: Understand the Concepts
35) Boris extended his hand toward Rajit for a handshake, but instead, Rajit embraced Boris in a hug. Boris has likely experienced __________.
A) expectancy violation
B) emotional contagion
C) territoriality
D) proxemic confusion
Answer: A
Learning Objective: 7.3 Enhance your skill in interpreting nonverbal messages.
Topic: Improving Your Skill in Interpreting Nonverbal Messages
Difficulty Level: Moderate
Skill Level: Apply What You Know
36) Facial expressions, gestures, and eye contact can flow from one situation to the next with seamless ease. Which characteristic of nonverbal messaging does this demonstrate?
A) Nonverbal messages are often ambiguous.
B) Nonverbal messages are continuous.
C) Nonverbal cues are multichanneled.
D) Nonverbal interpretation is culture-based.
Answer: B
Learning Objective: 7.3 Enhance your skill in interpreting nonverbal messages.
Topic: Improving Your Skill in Interpreting Nonverbal Messages
Difficulty Level: Moderate Skill Level: Understand the Concepts
37) What is the first step to improving how you express your feelings to others?
A) being aware of your nonverbal behaviors
B) being aware of your verbal behaviors
C) practicing how you communicate verbally
D) asking others for feedback
Answer: A
Learning Objective: 7.4 Enhance your skill in expressing nonverbal messages.
Topic: Improving Your Skill in Expressing Nonverbal Messages
Difficulty Level: Easy Skill Level: Remember the Facts
38) Mariah's goal is to express her support and encouragement to Cyrus, who is going through a hard time at home. Mariah needs to ensure that her __________.
A) support is primarily in the form of listening
B) verbal messages convey her support, even if her nonverbal ones don't
C) nonverbal messages convey her support, even if her verbal ones don't
D) nonverbal messages express the same sentiments that she conveys verbally
Answer: D
Learning Objective: 7.4 Enhance your skill in expressing nonverbal messages.
Topic: Improving Your Skill in Expressing Nonverbal Messages
Difficulty Level: Moderate Skill Level: Apply What You Know
39) When being mindful of your nonverbal behavior, it is important to check to see if your behavior matches your __________.
A) intentions
B) mood
C) appearance
D) level of power
Answer: A
Learning Objective: 7.4 Enhance your skill in expressing nonverbal messages.
Topic: Improving Your Skill in Expressing Nonverbal Messages
Difficulty Level: Moderate
Skill Level: Understand the Concepts
40) The text recommends that you approach the process of practicing nonverbal behavior with __________.
A) a specific formula
B) a sense of urgency
C) a methodical strategy
D) a sense of play
Answer: D
Learning Objective: 7.4 Enhance your skill in expressing nonverbal messages.
Topic: Improving Your Skill in Expressing Nonverbal Messages
Difficulty Level: Easy
Skill Level: Remember the Facts
Essay Questions
1) Explain interactional synchrony and give an example.
Answer:
• Interactional synchrony refers to relating by mirroring the posture or behavior of others or gesturing in sync with their communication patterns.
• Being nonverbally in synch with someone helps to establish rapport with another person.
o For example, sometimes we may find ourselves consciously gesturing in synch with someone’s vocal pattern. Or, at other times, we may not be aware when our friends are folding their arms across their chests as we do, too.
• Student examples will vary.
Learning Objective: 7.1 Explain why nonverbal communication is an important area of study.
Topic: Identifying the Importance of Nonverbal Communication
Difficulty Level: Moderate
Skill Level: Apply What You Know
2) List the names and distances, in order from closest to farthest, of Hall’s four spatial zones.
Answer:
• Intimate, 0 feet to 1.5 feet
• Personal, 1.5 feet to 4 feet
• Social, 4 feet to 12 feet
• Public, 12 feet and beyond
Learning Objective: 7.2 Identify and describe eight nonverbal communication codes.
Topic: Understanding Nonverbal Communication Codes
Difficulty Level: Moderate
Skill Level: Understand the Concepts
3) Identify and explain two of the four stages of quasi-courtship behavior.
Answer:
• Courtship readiness occurs when we are initially attracted to someone. We try to adjust our image by sucking in our stomach, standing straighter, and tensing our muscles.
• Preening behaviors occur when we begin to manipulate our appearance by straightening our clothes, smoothing our hair, and double-checking our appearance in the mirror
• Positional cues occur when we adjust our posture and orientation so as to be noticed.
• Appeals to invitation are signals that communicate our availability by close proximity, exposed skin, open body posture, and direct eye contact.
• The most common nonverbal cues used to communicate liking within a U S population sample included an open body and arm position, a forward lean, and a relaxed posture.
Learning Objective: 7.2 Identify and describe eight nonverbal communication codes.
Topic: Understanding Nonverbal Communication Codes
Difficulty Level: Moderate
Skill Level: Understand the Concepts
4) Describe and give examples of three categories of movement and gestures identified by Ekman and Friesen.
Answer:
• Emblems are nonverbal cues that have specific, generally understood meanings in a given culture and may substitute for a word or phrase.
o An example would be when a parent puts up a finger to his or her pursed lips to indicate to a child to stop talking.
• Illustrators are nonverbal behaviors that accompany a verbal message and either contradict, accent, or complement it.
o An example would be when a professor slams a book on the desk while proclaiming, “I don’t want to read this anymore!”
• Regulators are nonverbal messages that help to control the interaction or flow of communication between two people.
o An example would be when you are eager to respond to a message, you make eye contact, raise your eyebrows, open your mouth, put up your index finger, and lean forward slightly.
• Affect displays are nonverbal behaviors that communicate emotions.
o For example, when you are feeling friendly, you use a soft tone of voice, an open smile, and a relaxed posture.
• Adaptors are nonverbal behaviors that satisfy a personal need and help a person adapt or respond to the immediate situation.
o When you adjust your glasses, scratch a mosquito bite, or comb your hair, you use movement to help manage your personal needs and “adapt” to your surroundings
• Student examples will vary.
Learning Objective: 7.2 Identify and describe eight nonverbal communication codes.
Topic: Understanding Nonverbal Communication Codes
Difficulty Level: Difficult
Skill Level: Apply What You Know
5) Identify and briefly describe three of the four functions researchers have identified for eye contact in interpersonal interactions.
Answer:
• Cognitive function gives information about another person’s thought process
• Monitoring function helps us determine if someone is receptive or understands us.
• Regulatory function is used to signal our desire to talk or not talk.
• Expressive function reveals our emotions to others
Learning Objective: 7.2 Identify and describe eight nonverbal communication codes
Topic: Understanding Nonverbal Communication Codes
Difficulty Level: Moderate
Skill Level: Understand the Concepts
6) Identify the role that each of the four spatial zones identified by Hall plays in interpersonal relationships. Use an example to demonstrate your response.
Answer:
• Allowing someone into our intimate zone suggests that we have or desire an intimate relationship with the other person. If this is not the case, such as in an elevator or fast-food line, we may feel uncomfortable and
Copyright © 2020, 2017, 2014 Pearson Education, Inc. All rights reserved.
ill at ease if someone is too close to us.
• The personal zone is reserved for people with whom we have a close, yet not intimate, relationship: friends, family, and some acquaintances. If someone you don’t know well invades this space on purpose by sitting too close to you, you may feel uncomfortable.
• Social space reflects a more formal or professional relationship. Most group interactions take place in this zone, such as how far apart coworkers sit from each other during a business meeting.
• Public space reflects relatively impersonal relationships. This zone of space is most often used by public speakers or anyone speaking to many people. For example, a speaker stands at the front of the room and is separated from the audience by several feet.
• Student examples will vary.
Learning Objective: 7.2 Identify and describe eight nonverbal communication codes.
Topic: Understanding Nonverbal Communication Codes
Difficulty Level: Difficult
Skill Level: Apply What You Know
7) Explain how understanding our own use of each of the following can help us understand how we communicate interpersonally with others: emblems, illustrators, affect displays, regulators, adaptors.
Answer:
• Noting how often we use emblems instead of words might help us recognize how important they are to our relationships. We may use emblems that have unique meanings for us and the people with whom we communicate.
• Monitoring illustrators can help us determine whether we are sending mixed messages that confuse the people with whom we communicate.
• If other people have trouble reading our emotional state, then we may not be using affect displays appropriately, thus not projecting our feelings nonverbally.
• If we don’t use regulators, or use them improperly, we may not give others a chance to talk or we may not let them know when we want to express something.
• If we misuse adaptors scratching at the wrong time or wrong place, for example, we may offend or confuse the people with whom we communicate. Frequent self-adaptors, such as touching your cheek, may signal increased nervousness or self-consciousness.
Learning Objective: 7.2 Identify and describe eight nonverbal communication codes.
Topic: Understanding Nonverbal Communication Codes
Difficulty Level: Difficult
Skill Level: Understand the Concepts
8) Discuss perception checking and why might it be helpful. Then, provide an appropriate perception check for the following situation: You walk into the Student Union to meet your roommate for lunch. When you sit down at the table, your roommate turns away from you, averts her eyes, says she isn’t hungry, and gives only brief replies to your comments.
Answer:
• Perception checking is asking someone whether your interpretation of his or her nonverbal behavior is accurate.
• You do not need to go through life constantly checking everyone’s nonverbal cues. Overusing this skill would irritate most people. However, if you are uncertain about how someone feels and it is important to know, a perception check may be in order. Asking about a specific nonverbal cue will help you interpret your communication partner’s behavior in future interactions as well.
• In this scenario, a perception check needs to focus on your interpretation of your roommate's emotional state.
• A sample perception check would be, “I’m gathering by your body language, the fact that you won’t even look at me, and your lack of responsiveness that you’re upset. You look angry. What’s up?”
• Student examples will vary.
Learning Objective: 7.3 Enhance your skills in interpreting nonverbal messages.
Topic: Improving Your Skill in Interpreting Nonverbal Messages
Difficulty Level: Moderate
Skill Level: Apply What You Know
9) In what ways do understanding the concepts of immediacy, arousal, and dominance help us understand how our nonverbal cues are interpreted?
Answer:
• Immediacy cues increase our sensory awareness of others. If people move away from us, we will probably interpret that as a negative reaction and vice versa.
o Touch is another immediacy cue that implies closeness or a preference to stay away. High feelings of affection may be accompanied by more immediacy cues.
o We tend to reciprocate immediacy cues from others, including proximity, body orientation, eye contact, facial expressions, gestures, posture, touch, and voice.
o We move toward persons and things we like, and we avoid or move away from those we dislike.
• People who are aroused and interested in us show animation in their face, voice, and gestures.
o A forward lean, a flash of the eyebrows, and a nod of the head are other cues that implicitly communicate arousal. Understanding these aspects of arousal can make us aware of when others are interested or uninterested in us.
• Dominance is often exercised nonverbally by the use of space, eye contact, facial expression, touch, voice, gesture, and posture.
o Our dominance over other people or vice versa is interpreted by others according to how we use these cues.
Learning Objective: 7.3 Enhance your skill in interpreting nonverbal messages.
Topic: Improving Your Skill in Interpreting Nonverbal Messages
Difficulty Level: Moderate
Skill Level: Understand the Concepts
10) Describe at least two ways to enhance your own skill in expressing nonverbal messages.
Answer:
• Student responses should include two or more of the following strategies:
• Being aware of your nonverbal behavior is the first step in improving your skill. We can control many aspects of how we present ourselves to others.
• Check to see if your behavior matches your intentions. Be a keen observer of how other people respond to you, and develop a greater understanding of how your behavior affects others.
• Ask a close friend to give you honest advice about the nonverbal impression you make on others.
• Practice certain nonverbal behaviors, such as greeting others or expressing both positive and negative emotions.
Learning Objective: 7.4 Enhance your skill in expressing nonverbal messages.
Topic: Improving Your Skill in Expressing Nonverbal Messages
Difficulty Level: Moderate
Skill Level: Apply What You Know
Copyright © 2020, 2017, 2014 Pearson Education, Inc. All rights reserved.