International Research Journal of Engineering and Technology (IRJET) e-ISSN: 2395-0056
Volume: 12 Issue: 12 | Dec 2025 www.irjet.net p-ISSN: 2395-0072
Swachhata Setu: Enabling Clean, Independent Livelihood Pathways
Prof. Mayuri Shende 1 , Himanshu Motghare 2 , Kshitij Rabadey3 , Rohan Rotke4 , Saurabh Tiwari5 , Omkar Waghade6
1Assistant Professor, CSE , Priyadarshini College of Engineering Nagpur, Maharashtra, India 23456UG Student, CSE , Priyadarshini College of Engineering Nagpur, Maharashtra, India
Abstract - Swachhata Setu is a smart initiative that aims to make our surroundings cleanerandgreener byusingsimple technology and encouraging people to take part in keeping their environment clean. The idea is to achieve “cleanliness with independence,” where every citizenfeelsresponsiblefor maintaining a healthy and clean community.
The system is built using React, JavaScript, and MySQL, and works on both web and mobile devices. With this platform, anyone can report dirty areas, request waste pickup, or check the progress of cleaning activities in real time. Users can upload photos or share the location of unclean spots, and the information is automatically sent to the right municipal authorities or volunteer groups. The platform also shows updates and completion statuses so people can see what actions have been taken.
On the social side, Swachhata Setu motivates citizens to participateactivelythroughawarenesscampaigns,cleanliness leaderboards, and reward systems for those who contribute regularly. It also teaches people about waste segregation, recycling, and good hygiene practices to help build longlasting habits.
By blending simple technology with community involvement, Swachhata Setu creates a practical and scalable solution for keeping both urban and rural areas clean. It supports the goals of the Swachh Bharat Mission and promotes digital awareness and environmental responsibility for future generations.
Key Words: Complaint Registration System, Automatic Notifications, SMS Alerts, Email Notifications, Data Visualization,CleanlinessDashboard,Role-BasedAccess Control, User Module, Admin Module, Worker Module, Reward System, User Ranking, Gamification for Cleanliness, Environmental Awareness, Waste Segregation Tips, Educational Blogs, Civic Engagement, Smart City Solutions, Citizen Participation, Mobile Reporting System.
1. INTRODUCTION
Cleanliness is essential for creating a healthy, safe, and sustainablesociety.EventhoughinitiativesliketheSwachh Bharat Abhiyan have brought positive changes, keeping publicspacescleanisstillamajorchallenge.Problemssuch as irregular waste collection, low public awareness, and weak coordination between citizens and municipal authorities make the situation even harder. With cities
growing rapidly and waste increasing every day, there is now a strong need for smart, technology-based solutions thatcanimprovewastemanagementandmakemonitoring moreefficient.
Totackletheseissues,wedeveloped “Swachhata Setu,” an innovativedigitalplatformthatencouragescleanlinesswith independence.Theword Setu standsforbridgebetweenthe community, self-reliance, reminding us that maintaining cleanliness is everyone’s responsibility not just the government’s. This project uses modern technology to connectcitizens,cleaningstaff,andadministrators,helping them communicate better and work together more effectively.
Thesystemisbuiltasa webandmobileapplicationusing React, JavaScript, and MySQL, allowing users to report uncleanareas,uploadphotos,andtracktheprogressoftheir complaintsinrealtime.Theadminpanel,ontheotherhand, enablesauthoritiestoassigncleaningtasks,monitorwaste collection activities, and analyse cleanliness data to make betterdecisions.
Beyond just technology, Swachhata Setu aims to bring a positivesocial change. It encourages people to participate actively through awareness programs, community engagement,andrewardsystemsthatappreciatethosewho contribute regularly. The platform inspires behavioural changeandmotivatesindividualstotakeresponsibilityfor maintainingcleanlinessintheirsurroundings.
In short, Swachhata Setu moves us closer to a smarter, cleaner, and more responsible India. It not only improves waste management through modern technology but also strengthens the connection between citizens and the environment
2. Methodology of Review
The methodology forthedevelopmentandimplementation of the “Swachhata Setu” project outlines the step-by-step processusedtocreateapracticalanduser-friendlyplatform. Itexplainshowthesystemwasdesigned,thedevelopment approach,thearchitecture,thetoolsused,andthedifferent modules that work together to achieve the project’s goals. This methodology ensures that each part of the system functionsefficientlyandissmoothlyintegratedtoprovidea seamlessexperienceforusers.
International Research Journal of Engineering and Technology (IRJET) e-ISSN: 2395-0056
Volume: 12 Issue: 12 | Dec 2025 www.irjet.net p-ISSN: 2395-0072
Theprojectisorganizedintoseveralinterconnectedmodules to streamline cleanliness management. The User Module allowscitizenstoregister,login,andreportuncleanareas, withtheabilitytouploadimages,sharetheirlocation,and trackthestatusoftheircomplaintsinrealtime.The Admin Module enables authorities to view, assign, and monitor complaints,manageusers,analyzedata,andgeneratereports toenhancecleanlinessmanagement.Inthe WorkerModule, assignedcleaningstaffreceivetasklistswithlocationdetails, update task completion status, and provide proof through images.The Analytics and Reporting Module offersrealtime dashboards and cleanliness reports to visualize complaint statistics and support data-driven decisionmaking.Toensurereliabilityandoptimalperformance,the platformunderwentseveraltestingmethods: Unit Testing for individual components such as login, complaint submission, and task assignment; Integration Testing to verify smooth communication between the frontend, backend,anddatabase; System Testing tovalidateoverall system functionality in real-world scenarios; and User Acceptance Testing (UAT),wheresampleuserstestedthe platformtoconfirmusabilityandsatisfaction.
User data, including locations and images, are stored securely. The system uses authentication to prevent unauthorized access and encrypts sensitive information duringtransmission.
Overall, the methodology of Swachhata Setu combines technology with social responsibility. By leveraging web technologies and encouraging citizen participation, the project creates a sustainable, self-driven cleanliness management system that supports a cleaner, smarter, and moreresponsiblesociety
3. Literature Review
3.1 Digital Cleanliness Reporting Systems
Sharma and Mehta (2022) proposed a web and mobile platform that enables citizens to report unclean areas by uploadingimageswithlocationtagsandtrackingcomplaint status in real-time, enhancing transparency and accountability in municipal waste management. While effectiveatbridgingcitizen–authorityinteraction,itlacked advanced analytical tools for complaint prioritization and optimizedresponseworkflows. (From user)
3.2 AI-Powered Urban Waste Reporting Platforms
SufiyanKhanetal.(2025)presentedthe Smart AI Garbage Management System, an AI-driven web application where citizensuploadgeo-taggedwasteimagesthatareanalysedto classifywasteandprioritizeclean-upefforts.Theplatform also integrates personalized notifications and municipal dashboards to improve responsiveness and community
trust, though scalability beyond pilot settings requires furthervalidation.
3.3 Mobile Complaint Applications for Smart Cities
Thakareetal.(2021)developedthe Clean-it applicationfor smartcities,amobilesolutionthatallowsresidentstoreport cleanlinessissuesdirectlythroughtheirsmartphones.The platform emphasizes user accessibility and helps municipalities collect actionable data on waste hotspots, though integration with backend analytics and worker moduleswaslimited.
3.4 IoT-Based Smart Waste Monitoring Systems
Abhisheketal.(2025)reviewedsmartwastemanagement approachesthatuseIoTsensorsandembeddedtechnologies to monitor waste levels and improve collection efficiency. The study emphasizes how sensor data can support automated alerts and operational planning but notes that user-driven reporting mechanisms were not the primary focus.
3.5 Sensor-Enabled Garbage Systems for Smart Cities
Indietal.(2017)introducedasmartgarbagemanagement system using sensors and GPS to detect bin fill levels and notify control centres, avoiding manual monitoring and reducing operational costs. Although useful for infrastructureautomation,thesystemdidnotincorporate citizencomplaintreportingorreal-timefeedbackloops.
3.6 Citizen Engagement in Smart Waste Management
Asian Journal of Applied Science and Technology (2025) reviewed citizen engagement approaches that leverage digitalplatforms(mobileapps,websystems,socialmedia)to involve residents in waste monitoring and reporting activities,anddiscussedchallengeslikethedigitaldivideand privacy. This highlights the importance of user-centric featuresinparticipatorycleanlinessplatforms.
3.7 IoT-Enhanced Urban Waste Solutions for Sustainability
Saha and Chaki (2023) examined IoT-based smart waste systems that integrate environmental sensors, optimized collection routing, and real-time monitoring to support healthierurbanspaces.Theirfindingssupporttheinclusion of sensor data for dynamic scheduling, complementing citizen reporting to form comprehensive cleanliness platforms.
3.8 Citizen Participation in Smart City Governance
SystematicreviewbyMDPI(2025)analysed76studieson smartcityapplicationsforpromotingcitizenparticipationin
International Research Journal of Engineering and Technology (IRJET) e-ISSN: 2395-0056
Volume: 12 Issue: 12 | Dec 2025 www.irjet.net p-ISSN: 2395-0072
governance, including platforms that allow residents to reportandtrackcivicissues.Thereviewunderscoreshow digitalengagementtoolsimprovetransparencyandpublic involvementinurbanmanagement.
3.9 Citizen-Centric Complaint Automations
Shamaetal.(2024)created City Solution,amobileappwitha deep learning model that automatically categorizes municipal complaints captured through photos. The authoritysideoftheapp enablesmonitoringofcomplaint statusandlocation,thusincreasingoperationaltransparency incitygovernance.
3.10 Hackathon-Driven Citizen Waste Apps
Sosunovaetal.(2022)reportedonamobileappdeveloped fromahackathonprojectthatenablescitizenstoorganize waste collection events and motivate community involvement,demonstratinghowgrassrootsdigitaltoolscan supportbroadercleanlinessoutcomes.
3.11 Smart Garbage Collection with ML and GPS
Srushti & Swarnalatha (2025) introduced a GPS-enabled smart garbage collection and complaint management platformforKarnatakathatallowscitizenstologcomplaints, view cleanliness ratings, and enables administrators to managestaffandtrackvehicles.Thissystembridgesinput from both citizens and municipal staff to enhance operationalefficiency.
3.12 Waste Management through Smart Bins
Rai&Goyal(2020)presenteda Waste Management through Smart Bin system where real-time data collection from outdoor bins informs municipal authorities about waste levels, contributing to efficient scheduling and improved sanitation. While more automated, it suggests integration pointswithcitizenreportingsystems.
3.13 User Engagement & Digital City Services
Journal of Informatics Education and Research (2024) emphasizeshowdigitalplatformsfacilitatecommunication betweencitizensandcityofficialsforreportingissuessuch aswasteconcerns,supportinginteractivedecision-making andimprovedtransparency.
3.14 Minimalist Citizen-Driven Reporting Systems
IJMRSET(2025)exploredacitizen-poweredsystemwhere residents act as "active sensors" by reporting issues via mobile apps, creating feedback loops between citizens, administrators,andcollectors.Thestudysuggestsfeatures likeleaderboardsandSMSalertstoincreaseparticipation.
3.15 Integrative Municipal Service Platforms
Biminiscasestudysummary(2025)describesanintegrated municipalservicesplatformthatcombinesreal-timewaste levelmonitoring,workermanagementandcitizengrievance redressalwithmultilingualaccess,demonstratingscalable designprinciplesforplatformslike Swach hata Setu
4. Comparative Discussion
Earlier cleanliness apps and platforms, like the ones developed by Sharma &Mehta (2022)and Kaur & Pandey (2019), allowed citizens to report dirty areas and track complaintsthroughwebsitesormobileapps.Theymadeit easier for people to inform authorities about issues and improved transparency. But these systems had some limitations:
1. Limited Interaction: Users had to fill out forms manually and didn’t get instant guidance while submittingcomplaints.
2. Partial Tracking: Although complaints could be submitted, real-time updates about cleaning progresswereoftenmissing.
3. Efficiency Challenges: Authorities and cleaning staffdidn’thavetoolstoprioritizeormanagetasks efficiently,leadingtodelaysinresolvingcomplaints.
Swachhata Setu improves on all of these areas with three major upgrades:
AI Chatbot:
Userscannowreportcomplaintsoraskquestionsthrougha friendlychatbotinsteadoffillingforms.Thechatbotguides users step by step, making it easier and faster to submit complaintscorrectly.
Mobile Tracking:
Citizensandcleaningstaffcanseeupdatesinreal time on theirphones.WithGPS,complaintsaretrackedaccurately, helping authorities respond faster. Everyone knows the statusofacomplaintinstantly,unlikeoldersystemswhere updatescouldbeslow.
Better Efficiency:
Tasksareautomaticallyassignedtocleaningstaffbasedon locationandurgency. Authoritiescanprioritize areasthat needimmediateattention.Analyticsdashboardsgiveaclear pictureofallcomplaints,makingdecision-makingeasierand faster.
International Research Journal of Engineering and Technology (IRJET) e-ISSN: 2395-0056
Volume: 12 Issue: 12 | Dec 2025 www.irjet.net p-ISSN: 2395-0072
5. CONCLUSIONS
The Swachhata Setu projectdemonstrateshowtechnology can make a real difference in keeping our cities clean and organized.Bycombiningcitizenparticipation,AI-powered assistance, real-time mobile tracking, and efficient task management,theplatformnotonlysimplifiesreportingof unclean areas but also ensures faster and more effective actionbyauthoritiesandcleaningstaff.
Thissystembridgesthegapbetweencitizensandmunicipal authorities, making the entire process transparent, accountable, and easy to use. Unlike earlier platforms, Swachhata Setu provides instant guidance through the chatbot,accuratetrackingofcomplaintswithGPS,anddatadriveninsightsforsmarterdecision-making.
Inessence,SwachhataSetuismorethanjustanapp itisa complete cleanliness ecosystem thatempowerscitizens, supportsmunicipalauthorities,andencouragesacultureof responsibilityandcivicpride.Withsuchasysteminplace, ourcitiescanmoveclosertobecomingcleaner,smarter,and moresustainable.
6. REFERENCES
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