INVTUR 2024 Programme

programme

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| WELCOME ADDRESS

Dear delegates,

Welcome to the International Conference INVTUR 2024! The conference is hosted by the University of Aveiro and is now in its 6th edition, organised in collaboration with several foreign partner universities. During the pandemic, the conference was postponed for one year and was finally organised online in 2021. It is now a great pleasure to return to face-to-face events. The theme of this year's edition is "Tourism in unprecedented times: Searching for new ways".

Tourism has always been a catalyst for peace, change and sustainable development. However, approaches to tourism have changed drastically over the years. As we enter a new era, our world faces unprecedented challenges. The COVID-19 pandemic, climate change, the emergence of disruptive technologies and increasing digitalisation, the war in Ukraine and the Middle East, the global energy crisis and rampant inflation are profoundly changing the pace of development in the world and drastically impacting the tourism sector. The INVTUR 2024 International Conference aims to reflect on how the world is changing and to advance approaches and techniques for the dynamic evolution and development of tourism.

The conference is organised in 4 plenary sessions with 6 keynote speakers and 76 parallel sessions with a total of 272 presentations, offering a wide range of topics to choose from. Three hundred and seventy-two papers (372) have been submitted, involving a total of 473 authors from 24 countries.

All papers will be published in the INVTUR Conference Proceedings. In addition to the proceedings, a special issue of the 'Journal of Tourism and Development' ('Revista Turismo & Desenvolvimento') will publish a group of high-quality papers that will be double-blind reviewed and recommended for publication by the Scientific Committee of the INVTUR International Conference.

INVTUR 2024 aims to provide an interactive, dynamic and international platform for academics and practitioners to discuss how to improve research applications and knowledge management through partnerships. In addition to the academic conference, this year's edition includes two other parallel conferences open to all delegates. The First Forum of the Tourism Platform of Portugal will take place during the whole day of the 9th of May and will provide a meeting point where academics, tourism companies and organisations will discuss the future of tourism in Portugal. The Portuguese Tourism Platform includes 125 founding members, comprising all Portuguese universities with tourism programmes, all full professors in tourism, the most important tourism researchers in the country, as well as the most important national, regional and local tourism organisations. During the morning of the 9th of May, it will also take place the conference “Tourism, Development and International Relations: Exploring New Directions in the Far East”. The panel includes the Ambassador of the Philippines and the Director-General of Japan National Tourism Organisation, alongside academics of the University of Aveiro.

INVTUR 2024 boosts discussions between tourism businesses and organisations with the aim of bridging the gap between academics and practitioners. Participants will have the opportunity to strengthen partnerships with various stakeholders, including academic researchers, industry professionals and government agencies, through dialogues on how to better use research results for the benefit of the industry.

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| WELCOME ADDRESS INVTUR 2024 would not have been possible without the involvement, participation and encouragement of many colleagues from around the world. We would like to express our sincere gratitude to the keynote speakers, session organisers, scientific committee and reviewers of the conference. Without all of you, this conference would not have been possible. We would also like to thank the Organising Committee for their valuable and enormous work. Our special thanks go to Filipa Brandão, Rui Costa, Zélia Breda. We would also like to thank the new generation responsible for organising this year's edition, with special reference to Mariana Martins, Vítor Rodrigues, Ana Maria Malta, Silvana Serrão and Rogelio Flores - this new generation has brought new energy to the conference and their work is highly appreciated!

Our special thanks also go to all the participants for being here with us in Aveiro!

We wish you all a pleasant and memorable stay in Aveiro!!

The Conference Chairman,

[Carlos Costa]

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| COMMITTEES organising committee | comissão organizadora Carlos Costa Dimitrios Buhalis Ana Maria Malta Filipa Brandão Mariana Martins Rui Costa Silvana Serrão Vítor Rodrigues Rogelio Policarpio Flores Zélia Breda

organising universities | universidades organizadoras Carlos Costa, University of Aveiro (Portugal) Dimitrios Buhalis, University of Bournemouth (UK) Daryl Ace Cornell, Polytechnic University of the Philippines (Philippines)

Leonardo (Don) A.N. Dioko, Macao University of Tourism (Macao, China) Lilibeth Aragon, Lyceum of the Philippines University (Philippines) Lionello Punzo, University of Siena (Italy)

Dayanand Koushik, University of Goa (India) Erica Wilson, Southern Cross University (Australia)

Luiz Trigo & Alexandre Panosso, University of São Paulo (Brazil)

Honest Dody Molasy, University of Jember (Indonesia)

Marcelo Tomé & Carlos Lidízia Soares, Fluminense Federal University (Brazil)

Honest Dody Molasy, University of Jember (Indonesia)

Michele Galdino Câmara, Rio Grande do Norte State University (Brazil)

Jan Louise Jones, Southern Connecticut State University (USA)

Neda Torabi Farsani, Isfahan University of Art (Iran)

Parinya Nakpathom, Burapha University (Thailand) José Hernández Mogollón, University of Extremadura Sérgio Castro Gomes, University of Amazônia (Brazil) (Spain) Toney Thomas, Mahatma Gandhi University (India) José Luis Sánchez Ollero & Juan Antonio CamposWilker Nóbrega, Rio Grande do Norte Federal University Soria, University of Málaga (Spain) (Brazil)

chairmen Conference chair

Carlos Costa, University of Aveiro

Conference co-chair Dimitrios Buhalis, University of Bournemouth

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| KEYNOTE SPEAKERS

Cathy Hsu Cathy Hsu is the Chair Professor of Hospitality and Tourism Marketing in the School of Hotel and Tourism Management at The Hong Kong Polytechnic University. Her research foci include tourist behaviors and emotions, resident sentiment and stereotypes, and social listening. She is the Editor-in-Chief of Tourism Management and served as the Editor-inChief of Journal of Teaching in Travel & Tourism for 16 years (2002-2017).

Her most recent co-authored book, Tourism: The Business of Hospitality and Travel (6th ed.), was published by Pearson in 2017. She received the John Wiley & Sons Lifetime Research Achievement Award in 2009 and International Society of Travel and Tourism Educators’ Martin Oppermann Memorial Award for Lifetime Contribution to Tourism Education in 2011. She is a fellow of the International Academy for the Study of Tourism.

Iis Tussyadiah is Professor of Intelligent Systems in Service, Head of School of Hospitality and Tourism Management, and Fellow of the Surrey Institute for People-Centred Artificial Intelligence at University of Surrey. Iis conducts research on digital transformation in the services sector, focusing on human-computer interaction, consumer behaviour, and management. She investigates the applications and implications of AI and is an advocate of utilising technology to forge new pathways to a better future. Her current work covers human-AI teaming and the future of work, digital nudging, and the development of sociotechnical systems for sustainability transitions.

Verônica Feder Mayer is PhD in Business and Full Professor at the Faculty of Tourism and Hospitality at the Fluminense Federal University (UFF).

She is the deputy coordinator of the Master's Degree in Tourism of the PPGTUR/UFF, faculty of the Graduate Program in Tourism of the University of São Paulo (USP) and associate editor of RBTUR - Brazilian Journal of Tourism Research. Member of ABRATUR-International Academy for the Development of Research in Tourism in Brazil, she has years of experience developing research projects and publications involving marketing and consumer behaviour in tourism, behavioural economics, technology and well-being. She has worked as a consultant with institutions of excellence in education and large Brazilian and multinational organizations.

Rui Augusto Costa is an Assistant Professor at the University of Aveiro, where he coordinates the Tourism and Development Research Group of the GOVCOPP Research Unit , and coordinates the Tourism Management and Planning Degree program. He has a degree in Tourism Management and Planning, a Master's degree in Innovation and Development Policies and a PhD in Tourism. He is the coordinator of several national and international scientific research projects. He participates as a reviewer in various scientific committees of international journals, in particular his role as Associate Editor of the Journal of Tourism & Development, indexed in SCOPUS.

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| KEYNOTE SPEAKERS

Dimitrios Buhalis is Director of the eTourism Lab and Deputy Director of the International Centre for Tourism and Hospitality Research, at Bournemouth University Business School in England. He is a Strategic Management and Marketing expert with specialisation in Information Communication Technology applications in the Tourism, Travel, Hospitality and Leisure industries. He is the Editor in Chief of Tourism Review and the Editor in Chief of the Encyclopedia of Tourism Management and Marketing.

Professor Buhalis has written and co-edited more than 25 books and 400 scientific articles. Professor Dimitrios Buhalis was recognised as a Highly Cited Researcher 2020, 2021 and 2022 by Clarivate™. He is featured in the Stanford University’s database of the world’s top 2% of scientists. He is the 2nd most cited for tourism, 1st most cited for hospitality, 11th on strategy, and 24th in Marketing on Google Scholar with more than 67000 citations and h-index 112. Dimitrios works closely with United Nations World Tourism Organisation and the World Bank to ensure that his innovative research has relevance and impact to global communities. For more information, books, articles and presentations see www.buhalis.com.

Carlos Costa is Full Professor at the University of Aveiro, Portugal, where he also leads the PhD Programme and the Tourism Research Unit. He is the Editor of the Portuguese Journal of Tourism & Development. He leads a spinoff tourism consultancy company in the Aveiro University, which provides bespoke services for tourism organisations and companies. He holds a PhD and an MSc in Tourism Management (University of Surrey, UK), and a BSc in Urban and Regional Planning (University of Aveiro, Portugal)

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| PROGRAMME OUTLINE

wednesday, May 8th | quarta-feira, 8 de maio 09:00

welcome and registration | receção e registo dos participantes

10:00 – 11:00

conference opening | sessão de abertura da conferência

11:00 – 12:30

plenary session | sessão plenária Iis Tussyadiah & Carlos Costa

13:00 – 14:30

lunch | almoço

14:30 – 16:00

parallel sessions | sessões paralelas

16:00 – 16:30

coffee break

16:30 – 18:00

parallel sessions | sessões paralelas

thursday, May 9th | quinta-feira, 9 de maio 09:30 – 10:00 09:30 – 13:00

10:00 – 11:30

opening session of the I Tourism Platform of Portugal Fórum * | sessão de abertura I Fórum da Plataforma Nacional de Turismo “Tourism, Development and International Relations: Exploring New Directions in the Far East” Fórum | Fórum “Turismo, Desenvolvimento e Relações Internacionais: Explorando Novos Rumos no Extremo Oriente” new directions for tourism: conclusions presented by the coordinators of the PNT Think Tanks * | novas direções para o turismo: conclusões apresentadas pelos coordenadores dos Think tanks da PNT

10:00 – 11:30

parallel sessions | sessões paralelas

11:30 – 12:00

coffee break

12:00 – 13:00

plenary session | sessão plenária Dimitrios Buhalis

13:00 – 14:30

lunch | almoço

14:30 – 15:00

plenary session | sessão plenária Cathy Hsu

15:00 – 16:30

Debate: What agenda for the future of tourism in Portugal* | Debate: Que agenda para o futuro do turismo em Portugal?

15:00 – 16:30

parallel sessions | sessões paralelas

16:30 – 17:00

coffee break

19:30

conference dinner | jantar de gala

friday, May 10th | sexta-feira, 10 de maio 09:30 – 11:00

parallel sessions | sessões paralelas

11:00 – 11:30

coffee break

11:30 – 13:00

parallel sessions | sessões paralelas

13:00 – 14:30

lunch | almoço

14:30 – 15:30

plenary session | sessão plenária Verônica Feder Mayer & Rui Costa

15:30 – 17:00

parallel sessions | sessões paralelas

17:00

closing session | sessão de encerramento da conferência

* sessions in portuguese

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| DETAILED PROGRAMME

wednesday, May 8th | quarta-feira, 8 de maio 09:00

welcome and registration | receção e registo dos participantes Rectory building | Registration desk

10:00 – 11:00 conference opening session | sessão de abertura da conferência Rectory Building’s Auditorium | Auditório da Reitoria Artur Silva | Vice-reitor da Universidade de Aveiro Raúl Almeida | Presidente da Entidade Regional Turismo do Centro de Portugal Ribau Esteves | Presidente da Câmara Municipal de Aveiro Carlos Jalali | Coordenador da GOVCOPP, Universidade de Aveiro Dimitrios Buhalis | Universidade de Bournemouth Carlos Costa | Universidade de Aveiro Pedro Machado | Secretário de Estado do Turismo 11:00 – 12:30 plenary sessions | sessões plenárias Rectory Building’s Auditorium | Auditório da Reitoria Chair | Moderador: Dimitrios Buhalis Charting a Sustainable Future with Artificial Intelligence Iis Tussyadiah Emerging policies and frameworks for tourism in unprecedented times Carlos Costa 13:00 – 14:30 lunch | almoço Crasto Restaurant | Restaurante do Complexo do Crasto 14:30 – 16:00 parallel sessions | sessões paralelas SESSION 1 » sustainability in tourism | sustentabilidade no turismo [EN] SESSION 2 » food heritage & sensory tourism: a very tasty dialectic | património alimentar & turismo sensorial: uma dialética muito saborosa [EN] SESSION 3 » tourism and SDG16+: tourism, peace & conflict studies | turismo e o ODS16+: turismo, paz e conflitos [EN] SESSION 4 » sustainable practices in creative tourism | práticas sustentáveis no turismo criativo [EN] SESSION 5 » emerging trends in language learning for tourism education | tendências emergentes na aprendizagem de línguas para a educação em turismo [EN] SESSION 6 » entrepreneurship and the labour market | empreendedorismo e mercado de trabalho [PT] SESSION 7 » rural tourism: diversity of activities in a complex reality | turismo rural: diversidade de atividades numa realidade complexa | [PT] SESSION 8 » culture, events and creative tourism | cultura, eventos e turismo criativo [PT] SESSION 9 » gastronomic and cultural experiences | experiências gastronómicas e culturais [EN] 9

| DETAILED PROGRAMME

16:00 – 16:30 coffee break Rectory Building | Reitoria

16:30 – 18:00 parallel sessions | sessões paralelas SESSION 10 » education in tourism and hospitality | educação em turismo e hotelaria [PT] SESSION 11 » flavours of travel: embracing the opportunities of food tourism | sabores de viagem: abraçando as oportunidades do turismo gastronómico [EN] SESSION 12 » tourism and (im)mobility: new directions for the right to travel in a changing world | turismo e (i)mobilidade: novos rumos para o direito de viajar num mundo em mudança [EN] SESSION 13 » new challenges for tourism in low density areas | novos desafios para o turismo em áreas de baixa densidade [EN] SESSION 14 » tourism and SDG16+: tourism, peace & conflict studies | turismo e o ODS16+: turismo, paz e conflitos [EN] SESSION 15 » rethinking tourism destinations from society-centric development| repensando os destinos turísticos a partir do desenvolvimento centrado na sociedade [EN] SESSION 16 » tourism trends and consumer behaviour | tendências do turismo e comportamento do consumidor [EN] SESSION 17 » hospitality and restaurants | hotelaria e restauração [PT] SESSION 18 » education in tourism and hospitality | educação em turismo e hotelaria [EN]

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| DETAILED PROGRAMME

SESSION 1

sustainability in tourism sustentabilidade no turismo

CHAIRS: Susana Lima 14:30 – 14:45

session in english ROOM: Rectory Building | Academic Acts Room Reitoria | Sala de Atos Académicos

Sustainable hotels and competitive advantages: A bibliometric study Luís Mota & Duarte Pimentel

Sustainable practices of Millennials and Generation Z as tourists in 14:45 – 15:00 scientific research publications Mark Ministro, Fernanda Oliveira, Sofia Eurico & Maria Sofia Lopes Carbon dioxide emissions in the air transport: the challenge for 15:00 – 15:15 sustainability: A Qualitative Research Vitor Ferreira Moutinho, Nuno Cruz & Henrique Viana Espinosa Oliveira Sustainable Management Practices in Tourist Accommodation: the case of 15:15 – 15:30 the municipality of Penacova Hernâni José Oliveira Nogueira, Susama Lima & Dina Ramos 15:30 – 16:00 Debate

SESSION 2

food heritage & sensory tourism: a very tasty dialectic património alimentar & turismo sensorial: uma dialética muito saborosa

CHAIRS: Josefina Salvado & Maria José Araújo

session in english

ROOM: DEGEIT building | 10.1.3

Gastrodiplomacy in the Bairrada wine region (Portugal): Engaging and 14:30 – 14:45 charming by the Senses Josefina Olívia Salvado 14:45 – 15:00

Emotional and behavioural reactions in a cheese-tasting experience Ana Moreno Lobato

The potential impact of an Olive Oil Digital Menu (OODM) in Olivotourism 15:00 – 15:15 sensorial experience: the case of the northern region of Portugal Bebiana Monteiro, Josefina Salvado, José António Silva & Manuel Araújo Pairing Experience in Olive Oil Tourism: practical application of an Olive Oil Digital Menu 15:15 – 15:30 Bebiana Monteiro, Mariana Oliveira, Marta Quintas, José António Silva & Marcos Sousa Too authentic to try? The analysis of tourist experiences with authentic 15:30 – 15:45 food images Celso Brito, Vasia Spyropoulou & Katerina Volchek 15:45 – 16:00 Debate

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| DETAILED PROGRAMME

SESSION 3

tourism and SDG16+: tourism, peace & conflict studies turismo e o ODS16+: turismo, paz e conflitos

CHAIR: Fabio Carbone

session in english

ROOM: DEGEIT building | 10.1.6

Inbound tourism and economic and social risks: Between the pandemic 14:30 – 14:45 and regional conflicts Carla Maria Silva, Pedro Vaz Serra & Cláudia Seabra Urban geopolitics, spatial statistics, tourism services, spatial inequality, 14:45 – 15:00 Tehran County Athare Ayashi & Fabio Carbone Imperialism, Empowerment, and Support for Sustainable Tourism: Can residents become empowered through tourism in an imperialistic tourism 15:00 – 15:15 development model?

Edson Redy Moreira dos Santos, Luís Nobre Pereira, Patrícia Pinto, Bynum Boley & Manuel Alector Ribeiro Peace and participating tourism following the pattern of small museums 15:15 – 15:30 in Europe: A reflection on the recent past Cinzia Pierantonelli 15:30 – 15:45 Debate

SESSION 4

sustainable practices in creative tourism práticas sustentáveis no turismo criativo

session in english ROOM: DEGEIT building | 10.1.7

CHAIRS: Rui Carvalho & Emese Panyik

Fostering Sustainable Tourism: Framing the design of Social Impact 14:30 – 14:45 Creative Experiences Rui Miguel Ferreira Carvalho

14:45 – 15:00

The benefits of community co-creation for saving destinations at risk Monica Silva, Emese Panyik, Rui Raposo & Carla Pinto Cardoso

Creative transformation of a power plant: The Inota Festival case study in 15:00 – 15:15 Hungary Emese Panyik & Tamara Rátz 15:15 – 15:30

Creative Sketching and the Traveller’s Experience Stephen Haller

Storytelling and its psychological influence on tourism experiences: A 15:30 – 15:45 scoping review Soraia Garcês 15:45 – 16:00 Debate

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| DETAILED PROGRAMME

SESSION 5

emerging trends in language learning for tourism education tendências emergentes na aprendizagem de línguas para a educação em turismo

CHAIRS: Maria de Lurdes Martins & Paula Fonseca Culinary diplomacy: fostering 14:30 – 14:45 gastrodiplomatic initiatives Maria Lurdes Martins & Paula Fonseca 14:45 – 15:00

session in english

ROOM: DEGEIT building | 10.1.8 cultural

understanding

through

How language learning is being studied in the context of Tourism Bárbara Manuela de Jesus Mateiro & Ana Belén García Benito

Shutterbug: Empowering Tourism Students through Visual Literacy and 15:00 – 15:15 Language Proficiency Maria Lurdes Martins, Paula Fonseca & José Pereira Innovative Approaches to Tourism Education: A Case Study of 15:15 – 15:30 Collaborative Design Thinking for Sustainable Solution Maria Lurdes Martins, Paula Fonseca, Regina Brautlacht, Wendi Hulme & Kristi Julian Wayfinding as a Universal Language for Inclusivity in Hospitality and 15:30 – 15:45 Tourism Wendi Hulme & Kristi Julian 15:45 – 16:00 Debate

SESSION 6

entrepreneurship and the labour market empreendedorismo e mercado de trabalho

CHAIRS: Gonçalo Poeta Fernandes

session in portuguese

ROOM: DEGEIT building | 10.1.11

Contextos de trabalho globais, nómadas digitais e áreas naturais.

Reconfigurações funcionais e novos contextos laborais e recreativos nos 14:30 – 14:45 coworks do interior centro de Portugal Vitor Roque & Gonçalo Poeta Fernandes Empreendedorismo Feminino em territórios de baixa densidade: o Turismo 14:45 – 15:00 em Terras de Basto Sandra Brás, Isabel Borges & Kely Pereira 15:00 – 15:15

As vivências do trabalho durante a pandemia de Covid-19 Victor Geovú Esposito & Aguinaldo César Fratucci

15:15 – 15:30

Turismo e tempo de Trabalho: Hetero ou auto-regulação Virgílio Miguel Machado

The perfect mix: teaching bartending skills through job shadowing and 15:30 – 15:45 interdisciplinarity Sandra Vasconcelos, Bebiana Monteiro, José António Silva & Nelson Baptista 15:45 – 16:00 Debate

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| DETAILED PROGRAMME

SESSION 7

rural tourism: diversity of activities in a complex reality turismo rural: diversidade de atividades numa realidade complexa

CHAIRS: Maria Lúcia Pato, Marcelino de Souza & Ivo Elesbão

session in portuguese ROOM: DEGEIT building | 10.2.2

Inovação e sustentabilidade em turismo rural: A motivação e perceção dos 14:30 – 14:45 turistas Filomena Loureiro, Maria Lúcia Pato & Paulo Reis Potencial para o enoturismo em Santana do Livramento, Brasil: Um estudo 14:45 – 15:00 a partir dos consumidores de vinho nos free shops de Rivera, Uruguai Ivo Elesbão, António Freitas da Silva & Marcelo Ribeiro Turismo na Quarta Colônia/RS/Brasil: Da formação do CONDESUS, na década de 1990, à certificação de Geoparque Mundial 15:00 – 15:15 Ivo Elesbão, Caroline Ciliane Ceretta, Dalva Maria Righi Dotto, Mônica Elisa Dias Pons & Gabriela Muniz 15:15 – 15:30

Olivoturismo: uma pesquisa bibliométrica Maria Lúcia Pato

Aspectos determinantes da inovação: um estudo de caso em um 15:30 – 15:45 empreendimento de olivoturismo no Brasil Morgana Secchi, Marcelino de Souza & Maria Lúcia Pato 15:45 – 16:00 Debate

SESSION 8

culture, events and creative tourism cultura, eventos e turismo criativo

CHAIR: Cristina Lourenço Rodrigues

session in portuguese ROOM: DEGEIT building | 10.2.3

O papel das TIC na sustentabilidade sociocultural percecionada por 14:30 – 14:45 artesãos de turismo criativo Arturo Jorge Sousa & Filipa Brandão Análise bibliométrica da relação entre as publicações de Turismo Criativo e 14:45 – 15:00 Cidades Criativas entre 2002 e 2022 na base de dados SCOPUS Cátia Faria, Paula Remoaldo, Juliana Alves & Hélder Lopes A Caracterização dos consumidores do Turismo Cultural Acessível no destino Algarve: casos de estudo Rota Turística Acessível de Portimão e os 15:00 – 15:15 Itinerários “Comércio” e “Património” de Loulé Ana Filipa Rodrigues & Efigénio Rebelo 15:15 – 15:30

Feira Medieval de Torre de Moncorvo: Segmentação do visitante Raquel Moreira, Elsa Esteves & Salete Esteves

Os impactos do Destination Branding no desenvolvimento e identidade 15:30 – 15:45 dos territórios: O caso da Região Centro de Portugal Giovanna Carvalho dos Santos & Carlos Costa 15:45 – 16:00 Debate 14

| DETAILED PROGRAMME

SESSION 9

gastronomic and cultural experiences experiências gastronómicas e culturais

CHAIR: Mariana Carvalho 16:30 – 16:45

session in english

ROOM: DEGEIT building | 10.2.4

Enhancing Wine Tourism Experiences Ana Maria Caldeira, Elisabeth Kastenholz & Márcio Martins

Factors influencing tourist experience and satisfaction: The case of sustainable green products 16:45 – 17:00 Vítor Manuel Pinto de Figueiredo, Ricardo Guerra, Eduardo Cândido Cordeiro Gonçalves & José Alexandre dos Santos V. Martins The role of gastronomy in the co-creation of visitors’ experience in wine 17:00 – 17:15 regions: the case of Bairrada and Dão Mariana Carvalho Cultivating Change: Exploring the Positive Impacts of Regenerative 17:15 – 17:30 Tourism on Local Food Systems Filipa Brandão, Marlene Amorim & Marta Ferreira Dias 17:30 – 17:45

Co-criação de experiências: Evidências de três eventos culturais Paulo Sérgio Teixeira Costa

17:45 – 18:00 Debate

SESSION 10 education in tourism and hospitality educação em turismo e hotelaria CHAIR: Fernando Florim De Lemos, Luís Correia & Manuel Salgado

session in portuguese

ROOM: Rectory Building | Academic Acts Room Reitoria | Sala de Atos Académicos

Aprendizagens in loco proposta interdisciplinar. Bacharelado em Turismo 16:30 – 16:45 – IFSP-CBT Valéria Luiza Pereira Fedrizzi, Thiago Rodrigues Schulze, Marina Duarte Gomes Silva 16:45 – 17:00

Projetos de aprendizagem colaborativa em turismo no ensino superior Fernando Florim De Lemos, Florbela Machado & Sílvio Ribeiro

A valorização das competências para a empregabilidade no turismo: a cooperação entre as instituições de Ensino Superior e os stakeholders do 17:00 – 17:15 setor Fernando Florim De Lemos, Ricardo Guerra, José Alexandre Martins & Manuel Salgado Parcerias estratégicas entre instituições de ensino superior para a investigação em Turismo: caso de estudo de Gestão e Sustentabilidade no 17:15 – 17:30 Turismo Cinzia Pierantonelli Formação em Gestão de Alojamentos Turísticos: Estudo de caso da Escola 17:30 – 17:45 Superior de Turismo e Hotelaria Tânia Pereira & Manuel Salgado 17:45 – 18:00 Debate 15

| DETAILED PROGRAMME

flavours of travel: embracing the opportunities of session in english food tourism sabores de viagem: abraçando as oportunidades do turismo gastronómico ROOM: DEGEIT building | 10.1.3 CHAIRS: Cristina Barroco & Suzanne Amaro SESSION 11

16:30 – 16:45

Gastronomic tourism and its socio-cultural impacts in urban landscapes Maria del Pilar Leal Londoño

Portuguese Influence on Culinary Heritage Tourism Along the Sugar Road 16:45 – 17:00 in Japan Atsuko Hashimoto & David Telfer Determinants of Consumers’ Acceptance of Robotic Restaurants: A Literature Review 17:00 – 17:15 Ana Catarina da Silva Monteiro, Suzanne Fonseca Amaro & Cristina Maria de Jesus Barroco Menus as Instruments for Communication of Endogenous Products: The 17:15 – 17:30 case of Restaurants in Pousadas de Portugal Cristina Maria Barroco, & Tiago Gonçalves 17:30 – 18:00 Debate

SESSION 12 tourism and (im)mobility: new directions for the right to travel in a changing world turismo e (i)mobilidade: novos rumos para o direito de viajar num mundo em mudança CHAIR: Samira Zare & Isabella Ye

session in english

ROOM: DEGEIT building | 10.1.6

The potential of digital nomadism for tourism development in Alentejo: A 16:30 – 16:45 preliminary insight Ana Isabel Rodrigues, Marta Amaral & Sara Albino 16:45 – 17:00

The stories of the unheard: travel border-crossing and mobility injustice Isabella Ye

An equal opportunity? Inequalities of academic mobilities in the global 17:00 – 17:15 world of tourism conferences Sarah Wijesinghe & Samira Zare Mission Impossible: An 17:15 – 17:30 application experience Wenjie Cai

autoethnographic

account

of

tourist

visa

In Between Welcome and Unwelcome: The Airport Border-Crossing 17:30 – 17:45 Experiences of Non-Resident Citizens Samira Zare 17:45 – 18:00 Debate

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| DETAILED PROGRAMME new challenges for tourism in low density areas session in english novos desafios para o turismo em áreas de baixa densidade ROOM: DEGEIT building | 10.1.7 CHAIRS: Dina Ramos & Ikechukwu O. Ezeuduji SESSION 13

The Potentials of rural Tourism in the Communities Around Hluhluwe 16:30 – 16:45 iMfolozi Park, South Africa: Managerial Perspective Nelisile Zanele Neli Nomfundo S. Mzimela, & Ikechukwu O. Ezeuduji A Rural regeneration through creative tourism: local discourses on cultural heritage 16:45 – 17:00 Cristina Lourenço Rodrigues, Teresa Mendes, Dália Liberato, Filipa Brandão, Elsa Esteves & Pedro Liberato Social Networks and the Engagement of the Resident Community in the Promotion of Tourism: the case of Maceira Digital 17:00 – 17:15 Vitor Roque, Ricardo Guerra, Ana Lopes, Cristina Rodrigues, Elsa Ramos & António Oliveira, Desenvolvimento sustentável em zonas rurais: Um estudo de caso do Projeto Gândara TourSensations vs Marca Pueblo com um enfoque 17:15 – 17:30 metodológico Dina Ramos, Ana Maria Malta, Carlos Costa, Jaime de Pablo Valenciano, & Rosa Maria Marínez-Vasquez 17:30 – 17:45

Gandarês Territory: The case study of Gândara TourSensations Project Ana Maria Malta, Dina Ramos & Carlos Costa

17:45 – 18:00 Debate SESSION 14 tourism and SDG16+: tourism, peace & conflict studies turismo e o ODS16+: turismo, paz e conflitos CHAIR: Fabio Carbone

session in english

ROOM: DEGEIT building | 10.1.8

What Made You Go?: Understanding Tourist Motivations In Visiting 16:30 – 16:45 Current And Former Conflict Zones With A Focus On Iraq Michael Theodore Luongo Basic Social Etiquette and Intercultural Awareness Before Departure as a Way to Minimize Tourism-Phobia using World Civility Index: A decade16:45 – 17:00 long social experiment by NGO IITTI Patrick Chun Tourism stakeholders’ involvement and collaboration in the context of the 17:00 – 17:15 Ukraine refugee crisis Alexandra Cehan & Mihai Bulai Unveiling the Nexus: Peace Education, Tourism, and UNESCO Site 17:15 – 17:30 Management Policies Fabio Carbone & T. N. Khanzadi Post-crisis communication: towards destination’s image repair or destination’s resilience creation?

17:30 – 17:45 María del Pilar Pascual Fraile, Pilar Talón Ballestero, Teresa Villacé Molinero & Antonio Ramos Rodríguez 17:45 – 18:00 Debate 17

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rethinking tourism destinations from society-centric session in english development repensando os destinos turísticos a partir do desenvolvimento centrado na sociedade ROOM: DEGEIT building | 10.1.11 CHAIRS: Rui Costa & Adriana Fumi Chim-Miki SESSION 15

Community-based info-communication for rural territories: participatory 16:30 – 16:45 collaboration tools for Fontoura Monica Silva, Rui Raposo & Xabier Martínez-Rolán How demography analysis supports new tourism demand scenarios in 16:45 – 17:00 Europe?

Jaime Manuel Serra, Filipe Ribeiro & Lídia Patrícia Tomé Making communities a central part of tourism’s future: the Maceira – Embaixadores D’Aldeia project 17:00 – 17:15 Ricardo Guerra, Vitor Roque, Cristina Rodrigues, Ana Lopes, Elsa Ramos & António Oliveira 17:15 – 17:30

Coopetition in the hospitality sector: The case of reusable cup-schemes Jin Hooi Chan & Nadine Leder

17:30 – 18:00 Debate

tourism trends and consumer behaviour SESSION 16 tendências do turismo e comportamento do consumidor CHAIR: Gorete Dinis

session in english

ROOM: DEGEIT building | 10.2.2

Social status in virtual worlds: An experience economy versus luxury 16:30 – 16:45 consumption debate Lauren Siegel & Ryan Yung 16:45 – 17:00

The role of Wi-Fi networks to understand tourist´s behaviour Gorete Dinis, Maria Carlos Lopes, Adelaide Proença & Ana Balão

17:00 – 17:15

Tourism trends in central region of Portugal Manuel Brito, Carlota Lemos & Maria Lúcia Pato

Are destination perceptions and recommendation intentions the same for 17:15 – 17:30 residents, domestic and international visitors?

Ana Margarida Ferreira da Silva, Carlos Costa, Filomena Martins & Cristina Pita 17:30 – 17:45

Demand trends in european thermalism Dália Liberato, Joana Alegria Quintela, Paulo Neto, Pedro Liberato & Filipa Brandão

17:45 – 18:00 Debate

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| DETAILED PROGRAMME SESSION 17

hospitality and restaurants hotelaria e restauração

session in english ROOM: DEGEIT building | 10.2.3

CHAIRS: Joana Quintela & Jorge Marques

A Análise de processos produtivos sobre a ótica da produção mais limpa 16:30 – 16:45 aplicada em restaurantes Gabriela Resende Yamamoto Os custos da sustentabilidade no investimento em hotelaria através da 16:45 – 17:00 fórmula de Hubbart Hélder Brito Carrasqueira & Carlos Monteiro A Implementação das Objetivos de Desenvolvimento Sustentável nas Unidades de Turismo no Espaço Rural do Alentejo (TER) e a sua 17:00 – 17:15 comunicação: O caso dos TER com certificação Biosphere Luis Filipe Fialho & Victor Sacramento Figueira 17:15 – 17:30

Desafios da gestão hoteleira em edifícios históricos Joana Alegria Quintela

Para além do check-in: Como as estratégias de conteúdo e storytelling 17:30 – 17:45 transformam a identidade digital de um hotel Maria Beatriz Machado Maia & Cristina Mouta 17:45 – 18:00 Debate

SESSION 18 education in tourism and hospitality educação em turismo e hotelaria CHAIR: Vânia Costa

session in english

ROOM: DEGEIT building | 10.2.4

Entrepreneurial Education and Tourism Business Intentions Among 16:30 – 16:45 Youths: A Partial Least Squares Structural Equation Modelling Zinhle Mhlongo Evaluating the Landscape 16:45 – 17:00 Undergraduate Programs Ana Estima & Susana Marques

of

Marketing

Education

in

Tourism

Human capital and business performance in the European tourism and hospitality sector 17:00 – 17:15 Isabel Sofia Loureiro, Vânia Costa, Raquel Pereira, Andreia Moura, Maria Do Rosário Mira, Susana Silva, Sara Pereira Campinho & Goretti Silva Examining Students’ Perceptions of Process-Based Learning in the 17:15 – 17:30 Context of Tourism Higher Education Alexandra Correia & Carla Melo 17:30 – 18:00 Debate

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thursday, May 9th | quinta-feira, 9 de maio 09:30 – 10:00 opening session for the I Forum of Tourism Platform of Portugal | sessão de abertura do I Fórum da Plataforma Nacional de Turismo [PNT] Rectory Building’s Auditorium | Auditório da Reitoria Carlos Costa | Presidente da Direção da Plataforma Nacional de Turismo Raúl Almeida | Presidente da Entidade Regional Turismo Centro de Portugal Ribau Esteves | Presidente da Câmara Municipal de Aveiro 09:30 – 13:00 Tourism, Development and International Relations: Exploring New Directions in the Far East Fórum Rectory Building – Academic Acts Room | Auditório da Reitoria – Sala de Atos Académicos Charting the Evolution of ASEAN-EU Relations: A Historical Analysis and Future Prospects Carlos Rodrigues, Coordinator, Centre for Asian Studies, Universidade de Aveiro Sustainable Tourism of Japan Yasuyuki Harada, Director-General Yasuyuki Harada, Japan National Tourism Organization - Madrid Office, Spain Tourism, Climate Change and Environmental Diplomacy Paul Raymund P. Cortes, His Excellency Philippine Ambassador to Portugal 10:00 – 11:30 New directions for tourism: conclusions presented by the coordinators of the Tourism Platform Think Tanks | Novas direções para o turismo: conclusões apresentadas pelos coordenadores dos Think tanks da PNT Rectory Building’s Auditorium | Auditório da Reitoria Chair | Moderador: Patrícia Remelgado - Pportodosmuseus.pt e Vice-Presidente da PNT Cultura e Património – Alexandra Rodrigues, Universidade do Algarve Sustentabilidade em turismo – Carlos Picanço, Futurismo Investigação e inovação – Eduardo Brito Henriques, IGOT - Universidade de Lisboa Educação e formação – Manuel Salgado, Instituto Politécnico da Guarda Turismo em ilhas – Carlos Santos, Universidade dos Açores Questões e Debate 10:00 – 11:30 parallel sessions | sessões paralelas SESSION 19 » tourism sustainability and governance in vulnerable areas | governança e sustentabilidade do turismo em áreas vulneráveis [PT] SESSION 20 » public policies and tourism in rural areas | políticas públicas e turismo em espaço rural [PT] SESSION 21 » religious tourism | turismo religioso [EN] SESSION 22 » pedagogical innovation in tourism education | inovação pedagógica na educação e formação em turismo [EN] SESSION 23 » health and wellness tourism challenges and trends | desafios e tendências do turismo de saúde e bem-estar [EN]

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11:30 – 12:00 coffee break Rectory Building | Reitoria 12:00 – 12:30 plenary session | sessão plenária Rectory Building’s Auditorium | Auditório da Reitoria Chair | Moderador: Carlos Costa The future of tourism through smart tourism metaverse and artificial intelligence Dimitrios Buhalis 12:45 – 14:15 lunch | almoço Crasto Restaurant | Restaurante do Complexo do Crasto 14:30 – 15:00 plenary session | sessão plenária Rectory Building’s Auditorium | Auditório da Reitoria Chair | Moderador: Filipa Brandão Research with impact: A social listening tool Cathy Hsu 15:00 – 16:30 Debate [TPP Forum]: What agenda for the future of tourism in Portugal | Debate [Fórum PNT]: Que agenda para o futuro do turismo em Portugal?

Rectory Building’s Auditorium | Auditório da Reitoria Chair | Moderador: Ana Jacinto – AHRESP e Vice-Presidente da PNT Bernardo Trindade – Presidente Associação da Hotelaria de Portugal Carlos Moura – Presidente da Associação da Hotelaria, Restauração e Similares de Portugal Carlos Costa – Professor Catedrático da Universidade de Aveiro e Presidente da Direção da PNT 15:00 – 16:30 parallel sessions | sessões paralelas SESSION 24 » tourism marketing and management | marketing e gestão do turismo [PT] SESSION 25 » tourism planning and development | planeamento e desenvolvimento do turismo [PT] SESSION 26 » rural tourism and local products: immersive tourist experiences, identities and sustainable development | turismo rural e produtos locais: experiências turísticas imersivas, identidades e desenvolvimento sustentável [EN] SESSION 27 » pandemics and tourism | pandemia e turismo [PT] SESSION 28 » digital transformation in the tourism industry | transformação digital no turismo [EN] 16:30 – 17:00 coffee break Rectory Building | Reitoria

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17:00

closing session: Conclusions and Guidelines for the future of Tourism in Portugal and the Tourism Platform of Portugal | Encerramento: Conclusões e Orientações para o futuro do Turismo em Portugal e da PNT Rectory Building | Reitoria

19:30

conference dinner | jantar da conferência

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SESSION 19 tourism sustainability governance in protected areas | session in portuguese governança em sustentabilidade do turismo em áreas protegidas CHAIRS: Euripedes Pontes Júnior, Bernardo Machado Gontijo ROOM: DEGEIT building | 10.1.3 & Helena Albuquerque Reengenharia do Turismo nas Zonas Costeiras: As implicações sociais e 10:00 – 10:15 culturais do Turismo Ana Patrícia Silva Garcez & Carlos Costa Redefinindo a sustentabilidade no setor hoteleiro - O Caso da Ilha da 10:15 – 10:30 Madeira Luiz Pinto Machado & António Almeida Por uma reestruturação de Políticas Públicas no ICMBio que favoreça a 10:30 – 10:45 sustentabilidade Euripedes Pontes Junior, Bernardo Machado Gontijo & Helena Albuquerque Proposta de um novo modelo de gestão para áreas protegidas em 10:45 – 11:00 mutualismo com comunidades locais Euripedes Pontes Junior, Bernardo Machado Gontijo & Helena Albuquerque "Não existe patrimônio sem nós”: O papel dos povos e comunidades 11:00 – 11:15 tradicionais no Primeiro Sítio Misto Mundial do Brasil Renato de Oliveira dos Santos & Sidnei Raimundo 11:15 – 11:30 Debate

SESSION 20 public policies and tourism in rural areas políticas públicas e turismo em espaço rural CHAIR: Carlos Lidizia

session in portuguese

ROOM: DEGEIT building | 10.1.6

Historical landscapes, traditional productions and territorial identities as a 10:00 – 10:15 factor in the tourism development of marginal rural areas Maria Gemma Grillotti Di Giacomo & Pierluigi De Felice A atividade do turismo rural no município de Boa Esperança no Sul de 10:15 – 10:30 Minas Gerais Alex Ferreira Agustinho Territorialização turística no município de Ouro Preto/MG: exemplos dos 10:30 – 10:45 distritos de Lavras Novas e São Bartolomeu Erick Alan Moreira Ferreira & Miguel Angelo Campos Ribeiro

10:45 – 11:00

Transformando a experiência online do turismo ambiental: Migração e aprimoramento do site “Visite Parques RJ” pelo ARCGIS enterprise

experience builder Renata Fernandes Teixeira

A paradiplomacia presente na reestruturação territorial: um estudo de caso a partir da criação do Calendário Binacional Esportivo entre Uruguai e 11:00 – 11:15 Brasil Rodrigo da Costa Segovia 11:15 – 11:30 Debate 23

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SESSION 21 religious tourism turismo religioso

session in english

CHAIRS: Manuel Au-Yong-Oliveira

ROOM: DEGEIT building | 10.1.7

10:00 – 10:15

Tourism on the Camino de Santiago Francisco Joaquim Gonçalves & Carlos Costa

10:15 – 10:30

Religious Tourism and Pilgrimage Tourism Manuel Au-Yong-Oliveira, Mastoureh Bampoori & Theodor Grassos

Religious pilgrimages as a mechanism for the preservation of tangible and 10:30 – 10:45 intangible heritage: the case of KwaZulu-Natal Province Nompumelelo Linda The paths of encounter: Mapping of thematic routes for the recovery of the historical heritage of the religious confessions of Spain – A journey 10:45 – 11:00 from yesterday to today Santiago Tejedor Calvo 11:00 – 11:30 Debate

session in english SESSION 22 pedagogical innovation in tourism education inovação pedagógica na educação e formação em turismo CHAIR: Sandra Vasconcelos & Carla Melo

ROOM: DEGEIT building | 10.1.8

Fostering Global Perspectives in Tourism Education: Implementing Virtual 10:00 – 10:15 Exchange Projects.

Maria Lurdes Martins & Paula Fonseca From Volunteering to Experiential Learning – A Service-learning Project in 10:15 – 10:30 Tourism Higher Education Carla Melo, Daniela Meneses & Sandra Vieira Vasconcelos In_Spire: Fostering Pedagogical Innovation in Tourism Education 10:30 – 10:45 Sandra Vieira Vasconcelos, Carla Salgueiro Melo, António Melo, Cristina Mouta Silva, José António, Fernanda Ferreira & Bebiana Monteiro Using structured reflection in teaching and learning: lessons from UK, 10:45 – 11:00 Germany and United Arab Emirates Nick Naumov The high education system: The case of tourism operations and 11:00 – 11:15 distribution in curriculum plans Fernando Florim De Lemos, Maria José Silva, Lígia Pinto Ribeiro & Carlos Costa 11:15 – 11:30 Debate

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| DETAILED PROGRAMME SESSION 23 health and wellness tourism challenges and trends desafios e tendências no turismo de saúde e bem-estar CHAIR: Cristina Barroco

session in english

ROOM: DEGEIT building | 10.1.11

10:00 – 10:15

How to determine the tourism carrying capacity in a Thermal SPA? Adriano Barreto Ramos, Joaquim Antunes & Elisa Alen Gonzalez

10:15 – 10:30

Health and wellness tourism – systematic review of the literature Arturo Sousa

Decisions to choose thermal spas in Portugal: A study on 10:30 – 10:45 sociodemographic determinants, pull-push motivations and sustainability Cristina Silva, Alcina Nunes & João Pinto Barbosa The importance of certification in health and wellness tourism: the case of 10:45 – 11:00 Termas de São Pedro do Sul Ricardo Guerra 11:00 – 11:15

Study of motivations for thermal spa tourism Luísa Augusto

11:15 – 11:30 Debate

SESSION 24 tourism marketing and management marketing e gestão do turismo CHAIRS: Cristina Estevão

session in english

ROOM: DEGEIT building | 10.1.3

15:00 – 15:15

The impact of digital marketing on promotion and development of truism Artan Veseli, Leureta Bytyqi, Petrit Hasanaj & Agron Bajraktari

15:15 – 15:30

Digital marketing strategies and tools in hotels Ana Isabel Moniz, Osvaldo Silva & Hugo Leite

Influence marketing as a communication strategy in the hotel sector: The 15:30 – 15:45 hotel sector case study Cristina Estevão, Mariana Costa & Helena Alves 15:45 – 16:00

Measuring island destination image Andreia Carvalho, Maria João Carneiro & Elisabeth Kastenholz

16:00 – 16:15

Digital Marketing and the Metaverse: insights from a tourism perspective Teresa Borges-Tiago, João Pedro Aguiar & Sónia Avelar

16:15 – 16:30 Debate

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| DETAILED PROGRAMME SESSION 25 tourism planning and development planeamento e desenvolvimento do turismo CHAIR: Rui Carvalho

session in portuguese

ROOM: DEGEIT building | 10.1.6

Metodologias participativas no processo de planeamento turístico: o caso 15:00 – 15:15 do destino turístico de Vila de Rei Paula Sofia Reis, George Ramos, José Rodrigues & Daniel Silva 15:15 – 15:30

Turistificação dos espaços e o overtourism Bruna de Castro Mendes & Valéria Luiza Pereira Fedrizzi

Implementação da Rota Cultural “Galo de Barcelos” para o Desenvolvimento Turístico Sustentável em Barcelos, Cidade Criativa da 15:30 – 15:45 UNESCO Francisco Joaquim Gonçalves & Carlos Costa 15:45 – 16:00

Processos participativos da sociedade civil nas instâncias do turismo Luciana Gomes de Viveiros

Planeamento e desenvolvimento turístico, prosilience e o papel 16:00 – 16:15 central do terceiro setor em tempos de incerteza Rui Carvalho & João Tomaz Simões 16:15 – 16:30 Debate

SESSION 26 rural tourism and local products: immersive tourist experiences, identities and sustainable development turismo rural e produtos locais: experiências turísticas imersivas, identidades e desenvolvimento sustentável CHAIR: Elisabeth Kastenholz & Maria João Carneiro

session in english

ROOM: DEGEIT building | 10.1.7

Alentejo’s E-Wine Tourism: The Dimensions conveyed by its Wineries’ 15:00 – 15:15 Websites Eva Marques Milheiro 15:15 – 15:30

How heterogeneous are visitors of wine regions?

Maria João Carneiro, Elisabeth Kastenholz & Celeste Eusébio

Analysing the Impact of Territorial Networks on Rural Village Tourism 15:30 – 15:45 Development Ana Maria Caldeira, Ana Margarida Mota, André Pedrosa & Valentina Ganci Getting youth on board with co-creative tourism: A step toward 15:45 – 16:00 sustainable development in small towns and rural communities Courtney Schilling & Elisabeth Kastenholz Wine tourism with children: motivations, perceived benefits 16:00 – 16:15 constraints Rafaela Câmara Malerba, Elisabeth Kastenholz & Maria João Carneiro 16:15 – 16:30 Debate

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SESSION 27 pandemics and tourism pandemia e turismo

session in portuguese

CHAIRS: Susana Silva 15:00 – 15:15

ROOM: DEGEIT building | 10.1.8

Jardins e o efeito COVID-19: as perceções dos gestores Susana Silva & Paulo Carvalho

COVID-19, Saúde mental e integração de políticas 15:15 – 15:30 planejamento do turismo Iara Lucia Gomes Brasileiro, Helena Luna Ferreira & Rayane Ruas 15:30 – 15:45

públicas

no

COVID-19 e Festivais: Uma análise bibliométrica Anais Kovaleski

Ritmo de recuperação do COVID por mercado: uma análise para a Região 15:45 – 16:00 Autónoma da Madeira António Almeida & Luiz Pinto Machado 16:00 – 16:30 Debate

SESSION 28 digital transformation in the tourism industry transformação digital no turismo CHAIR: Vítor Rodrigues, Mariana Martins & Ana Maria Malta

session in english

ROOM: DEGEIT building | 10.1.11

Integration of artificial intelligence in hospitality 15:00 – 15:15 comprehensive literature review Bence Csapody & Melinda Jaszberenyi

management: A

Unraveling the Moral Disengagement of Generation Z in Tourism 15:15 – 15:30 Destination Choice Claudio Nigro Generative AI as Sentiment Analysis Tool in Hospitality: GenAI, ChatGPT, 15:30 – 15:45 research methods, tourism, hospitality Katerina Volchek, Stanislav Ivanov & Celso Brito The role of virtual reality in sustainable tourism – a systematic literature review and research agenda 15:45 – 16:00 Filipa Jorge, Manuel Au-Yong Oliveira, Mário Sérgio Sérgio Teixeira & Maximino Bessa Machine Translation in Tourism: Implications for the Hospitality Industry 16:00 – 16:15 Inês Carvalho, Montserrat Iglesias, Paulo Marques, Carolina Azevedo Menezes & Gorete Dinis 16:15 – 16:30 Debate

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friday, May 10th | sexta-feira, 10 de maio 09:30 – 11:00 parallel sessions | sessões paralelas SESSION 29 » cultural and creative tourism | turismo criativo e cultural [EN] SESSION 30 » cultural tourism and museum management | turismo cultural e gestão museológica [PT] SESSION 31 » sustainability and ethics in tourism | sustentabilidade e ética no turismo [PT] SESSION 32 » tourism, environment and circularity in tourism | turismo, ambiente e circularidade no turismo [EN] SESSION 33 » religious and spiritual tourism | turismo religioso e/ou espiritual [PT] SESSION 34 » tourism products dynamics | dinâmicas de produtos turísticos [PT] SESSION 35 » good practices in tourist experiences | boas práticas em experiências turísticas [PT] SESSION 36 » competitiveness and sustainability | competitividade e sustentabilidade [EN] SESSION 37 » placemaking and identity| placemaking e identidade [EN] SESSION 38 » tourism development in Central and Eastern Europe | desenvolvimento do turismo na Europa Central e Oriental [EN] 11:00 – 11:30 coffee break Rectory Building | Reitoria 11:30 – 13:00 parallel sessions | sessões paralelas SESSION 39 » accessible tourism: promoting diversity, equity and inclusion in tourism | turismo acessível: promovendo a diversidade, a equidade e a inclusão no turismo [EN] SESSION 40 » economic, social and cultural environments of tourism | ambientes económicos, sociais e culturais do turismo [EN] SESSION 41 » gender and tourism | género e turismo [PT] SESSION 42 » public policies and competitiveness in tourism políticas públicas e competitividade no turismo [PT] SESSION 43 » digital marketing | marketing digital [PT] SESSION 44 » nature tourism and ecotourism | turismo de natureza e ecoturismo [EN/PT] SESSION 45 » digital transformation in the tourism industry | transformação digital no turismo [EN] SESSION 46 » consumer behaviour and perceptions | comportamento e percepções do consumidor [PT] SESSION 47 » identity and culture in tourism| identidade e cultura no turismo [PT] 13:00 – 14:30 lunch | almoço Crasto Restaurant | Restaurante do Complexo do Crasto

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| DETAILED PROGRAMME 14:30 – 15:30 plenary sessions | sessões plenárias Rectory Building’s Auditorium | Auditório da Reitoria Chair | Moderador: Zélia Breda Knowledge at the service of society: Lessons learned and new directions from applied tourism research in Brazil Verônica Feder Mayer Research directions on tourism competitiveness and coopetition Rui Costa 15:30 – 17:00 parallel sessions | sessões paralelas SESSION 48 » new challenges for tourism itineraries | novos desafios para roteiros turísticos [EN] SESSION 49 » destination marketing and management | marketing e gestão de destinos [PT] SESSION 50 » sustainability practices and interpretations in hospitality and tourism | práticas e interpretações de sustentabilidade em hotelaria e turismo [EN]

17:00

SESSION 51 » planning and tourism development | planeamento e desenvolvimento do turismo [PT] SESSION 52 » tourism experiences & good practices | experiências turísticas e boas práticas [EN] SESSION 53 » governance and sustainablility | governança e sustentabilidade [EN] SESSION 54 » social, inclusive and sustainable tourism: social, technological innovation and territorial regeneration | turismo social, inclusivo e sustentável: inovação social, tecnológica e regeneração territorial [PT] SESSION 55 » tourism mobilities in times of excess and crisis | mobilidades turísticas em tempos de excesso e crise [EN] SESSION 56 » gastronomic tourism | turismo gastronómico [PT] SESSION 57 » dynamics of tourist destinations | dinâmicas dos destinos turísticos [PT] closing session | sessão de encerramento Rectory Building | Reitoria

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SESSION 29 cultural and creative tourism turismo criativo e cultural

session in english

ROOM: Rectory Building | Auditorium Reitoria | Auditório Exploring creative tourism on quality of life of older artisans: The case of Loulé Criativo 09:30 – 09:45 Hilal Akdemir, Maria Alexandra Patrocínio Rodrigues Gonçalves & José Manuel Sousa de São José CHAIRS: Mafalda Nascimento

Exploring motivational factors for attending a religious event.

Perspectives of World Youth Day participants 09:45 – 10:00 Barbara Sofia Pasaco Gonzalez, José Manuel Hernández-Mogollón, Ana María Campón-Cerro & Ricardo Rodrigues Creative Tourism Public policy co-creation as a drive for regenerative 10:00 – 10:15 culture Larissa Fernanda de Lima Almeida 10:15 – 10:30

Can the subaltern speak in creative tourism?

Gabriela Nicolau Santos & Larissa Almeida

The role of historical events in tourism, cultural heritage and identity: The 10:30 – 10:45 case of the Templar Days, Portugal Mafalda Martins Nascimento, Carlos Costa, Filipa Brandão & Luís Mota Figueira 10:45 – 11:00 Debate

session in portuguese SESSION 30 cultural tourism and museum management turismo cultural e gestão museológica ROOM: Rectory Building | Academic Acts Room CHAIR: Eunice Lopes Reitoria | Sala de Atos Académicos Herança Colonial no Sul do Brasil: Práticas Culinárias entre tradição e 09:30 – 09:45 inovação na apropriação pelo turismo Raquel Lunardi & Susana Gastal Sem espaço para Clio: sensibilidade histórica e cultural dos jovens em 09:45 – 10:00 tempos líquidos Gonçalo Maia Marques Gestão museológica numa perspetiva de sensibilização e valorização 10:00 – 10:15 territorial Eunice Lopes 10:15 – 10:30

Os museus enquanto elemento ancora dos destinos turísticos Eunice Duarte

10:30 – 10:45

Experienciar a encenação e Interpretação Cultural - Museu da Guarda Paula Proença & Elsa Ramos

10:45 – 11:00 Debate

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| DETAILED PROGRAMME SESSION 31 sustainability and ethics in tourism sustentabilidade e ética no turismo CHAIRS: Alexandra Matos Pereira, Vítor Sá & Emese Panyik

session in portuguese ROOM: DEGEIT building | 10.1.3

Perspectivas De Baixo Carbono E Sustentabilidade Do Turismo Na Amazônia Brasileira 09:30 – 09:45 Giancarlo Philippi Zacchi, Edileuza Lobato da Cunha, Francisco Irapuan Ribeiro, Gilberto Luiz de Souza Paula & Luiz Carlos da Silva Flores Política de turismo em contexto de mudanças climáticas: A ótica dos 09:45 – 10:00 stakeholders para a Amazônia Brasileira Cláudia Helena Nunes Henriques, Jacqueline Maria Corá & Carlos Miguel Afonso

Tourism literacy: um conceito e competências para trazer um olhar mais 10:00 – 10:15

sustentável e ético ao turismo Sandra Côrtes Moreira, M. Amor Pérez-Rodríguez, Gabriela Borges & Miguel Lopes Neto

Práticas de Conservação de Água em Empresas de Enoturismo em 10:15 – 10:30 Portugal: Análise e Determinantes Cristina Araújo Silva, Elisabeth Kastenholz, Isabel M. Santos & Carlos Costa Mapeamento do Progresso na Investigação sobre Turistas e Conservação 10:30 – 10:45 da Água: Revisão Bibliométrica de 2001 a 2024 Cristina Araújo, Elisabeth Kastenholz, Isabel M. Santos, Carlos Costa & Zélia Breda 10:45 – 11:00 Debate

SESSION 32 tourism, environment and circularity turismo, ambiente e circularidade CHAIR: Susana Silva

session in english

ROOM: DEGEIT building | 10.1.6

Circular economy and sustainability: best practices in the restaurant sector 09:30 – 09:45 Beatriz Maia, Susana Silva, António Melo, Daniel Azevedo, Goretti Silva, Henrique Camões & Carla Melo Mapping digital tools for assessing circular economy practices in restaurants 09:45 – 10:00 Henrique Camões, Alexandra Isabela Correia, Carla Melo, Cândida Silva, António Melo & Beatriz Maia The Impact of International Tourism on Dioxide Carbon Emissions: 10:00 – 10:15 Evidence from 20 OCDE Countries Vítor Ferreira Moutinho, Ruben Ferreira, Rui Augusto Costa & Nuno Cruz Climate Shifts and Their Effects on International Tourism to Uzbekistan 10:15 – 10:30 Khusen Ibragimov, Madina Ibragimova, Rogelio Jr Policarpio Flores & Mekhrangiz Khusenova Linking climate change mitigation and adaptation strategies in events and 10:30 – 10:45 tourism: A Case Study of Bad Essen, Germany Kai-Michael Griese, Kim Werner & Laura Hoth 10:45 – 11:00 Debate 31

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SESSION 33 religious and spiritual tourism turismo religioso e/ou espiritual CHAIRS: Miguel Lopes-Neto, Margarida Franca & Sandra Côrtes-Moreira 09:30 – 09:45

session in portuguese

ROOM: DEGEIT building | 10.1.7

O Turismo Espiritual na Ilha Terceira Natacha Soares, Joana Lima & Maria do Rosário Borges

O Turismo Religioso em Portugal e o Contributo da PTP para um turismo 09:45 – 10:00 mais sustentável Sandra Moreira, Margarida Franca & Miguel Neto Governança participativa no turismo religioso em Salvador 10:00 – 10:15 Adriana Melo Santos, Daniel Aguirre Campos, Maria Lúcia Bastos Alves & Ricardo Lanzarinni Impacto da canonização de Santa Dulce no turismo religioso em Salvador 10:15 – 10:30 Adriana Melo Santos, Eduardo Taborda de Jesus, Maria Lúcia Bastos Alves & Ricardo Lanzarinni 10:30 – 10:45

Turismo Religioso entre Conceitos e Reflexões Daniel Aguirre Campos & Gutemberg Cardoso da Silva

10:45 – 11:00 Debate

SESSION 34 tourism products dynamics dinâmicas de produtos turísticos CHAIR: Dália Liberato

session in english and portuguese ROOM: DEGEIT building | 10.1.8

Discourses of the Past, Discourses of the Present: Heritage Tourism in 09:30 – 09:45 Latin America Carla Guerron Montero Da Tela para a Aldeia: Monsanto e o Turismo Cinematográfico – um estudo 09:45 – 10:00 de caso Miguel Nogueira, Cristina Mouta & Carla Melo 10:00 – 10:15

Dinâmicas e desafios do turismo industrial na Região Centro de Portugal Ana Rita Maia Fachada, Celeste Eusébio & Maria João Carneiro

The attractiveness of Porto as a pet-friendly destination: A comprehensive 10:15 – 10:30 investigation Alexandra Matos Pereira & Vítor Sá 10:30 – 10:45

O Astroturismo como estratégia de desenvolvimento regional Dália Filipa Liberato, Carla Melo, Sofia Carvalho & Pedro Liberato

10:45 – 11:00 Debate

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| DETAILED PROGRAMME SESSION 35 good practices in tourist experiences boas práticas em experiências turísticas CHAIR: Noémi Marujo

session in portuguese ROOM: DEGEIT building | 10.1.11

Big Data e Dark Tourism: O que nos ensinam os usuários do TripAdvisor sobre experiências de visitação macabra no Brasil?

09:30 – 09:45 Fernanda Gomes Costa Furtado, David Leonardo Bouças da Silva, Rayane Ruas & Andre Riani Costa Perinotto Responsabilidade ambiental dos turistas e suas implicações nas experiências de turismo sustentável 09:45 – 10:00 Josefa Laize Soares Oliveira, Ananda Aparecida Rossi Bastos, Érika Sayuri Koga, Jordana de Souza & Paulo Henrique Assis Feitosa Paradoxos no uso da Inteligência Artificial nas experiências turísticas em 10:00 – 10:15 Portugal: A perspetiva de turistas nacionais Márcia Patrícia Silva Experiência turística em destinos culturais de baixa densidade: O caso dos 10:15 – 10:30 visitantes portugueses no Alentejo Noémi Marujo, Joana Lima, Maria do Rosário Borges & Jaime Serra Dinâmica populacional em Viseu Dão Lafões com dados de posicionamento móvel 10:30 – 10:45 Christian Carlos Souza Mendes, João da Silva Neto Araújo & João José Lourenço Marques 10:45 – 11:00 Debate

SESSION 36 competitiveness and sustainability competitividade e sustentabilidade CHAIR: Elisabeth Kastenholz

session in english

ROOM: DEGEIT building | 10.2.2

The economic, social and socio-environmental impact of public sector 09:30 – 09:45 mediated tourism coopetition Jako Volschenk, Adriana Fumi Chim-Miki & Rui Costa Understanding the drivers of sustainable tourism in Central Asia 09:45 – 10:00 Khusen Ibragimov, José Francisco Perles-Ribes, Ana Belén Ramón-Rodríguez, Filipa Brandão & Marta Ferreira Dias Tourism considered as a factor of local development the case of Fafe 10:00 – 10:15 Catarina Freitas Da Mota, José Luís Braga, Isabel Borges, Sandra Brás & Margarida Rodrigues MSMEs resilience strategies during the Covid-19 crisis: A case of the 10:15 – 10:30 tourism sector in South Africa Knowledge Shumba, Patrick E. Ebewo & Elona Ndlovu-Hlatshwayo What determines residents’ support of tourism development in rural wine 10:30 – 10:45 regions? Evidence from Central Portugal Elisabeth Kastenholz, Paulo Duarte, Maria João Carneiro & Celeste Eusébio 10:15 – 10:30 Debate

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| DETAILED PROGRAMME SESSION 37 placemaking and identity placemaking e identidade

session in english

CHAIR: Portia Sifolo 09:30 – 09:45

ROOM: DEGEIT building | 10.2.3

Managing outdoor tourism: Designing a quality index system, Goretti Silva, Susana Rachão, Alcina Nunes & Paula Odete Fernandes

Portuguese urban spaces and perceived risks: A stakeholder perspective 09:45 – 10:00 approach Andreia Pereira & Cláudia Seabra 10:00 – 10:15

Tapping Tourism Potentials in Modern Day Nigeria Dauda Adejumo

10:15 – 10:30

Three styles of refunctionalization in Historic Housing Tourism Aldric Vives, Marta Jacob & Eugeni Aguiló

The new distribution capability in the airline industry: A game theory 10:30 – 10:45 approach Portia P. Sifolo & Sthandiwe Mkhizeb 10:45 – 11:00 Debate

SESSION 38 tourism development in Central and Eastern Europe desenvolvimento do turismo na Europa Central e Oriental CHAIR: Alexandra Cehan & Mihai Bulai

session in english

ROOM: DEGEIT building | 10.2.4

Tourism and Innovations in Transitional Countries of the Adriatic-Ionian 09:30 – 09:45 Region Daniela Angelina Jelinčić The development of rural tourism through the NRDP funds in Romania: a 09:45 – 10:00 spatial perspective Ana Maria Opria, Alexandra Cehan & Corneliu Iatu Conceptualizing the Insertion of Circular Economy Principles in the Tourism Sector: Characteristics and constraints of post-communist 10:00 – 10:15 Romania Mihai Bulai, Alexandra Gheorghiu, Bogdan Ibanescu & Sebastien Bourdin Some perceptions of local actors towards the development of wine 10:15 – 10:30 tourism in Vrancea County (Romania) Gina Bordea & Corneliu Iatu Interpreting ethnic and minority cultures for heritage tourism in 10:30 – 10:45 Poland Sabina Owsianowska 10:45 – 11:00 Debate

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| DETAILED PROGRAMME SESSION 39 accessible tourism: promoting diversity, equity and session in english inclusion in tourism turismo acessível: promovendo a diversidade, a equidade e a inclusão no turismo ROOM: Rectory Building | Academic Acts Room CHAIR: Celeste Eusébio Reitoria | Sala de Atos Académicos Exploring the Potential of Online Traveller Reviews from People with 11:30 – 11:45 Disabilities to Assess the Perceived Accessibility of Tourist Destinations Ana Leiras & Iria Caamaño-Franco 11:45 – 12:00

Exploring Accessibility Challenges in the Hospitality Susana Vasconcelos Mesquita

Enabling Tourism 5.0: How a new digital era can transform tourism 12:00 – 12:15 information systems Pedro Teixeira, Celeste Eusébio & Leonor Teixeira Dimensions of the rural tourism experience: the perspective of visitors 12:15 – 12:30 with visual disabilities Ana Catarina Gomes & Celeste Eusébio The Journey Within the Journey: How traveling with special needs 12:30 – 12:45 children affects families Celeste Eusébio, Maria João Carneiro & Filipa Brandão 12:45 – 13:00 Debate

SESSION 40 economic, social and cultural environments of tourism ambientes económicos, sociais e culturais do turismo CHAIR: Susana Rachão

session in english

ROOM: DEGEIT building | 10.1.3

Partial least squares path modelling of selected factors affecting tourism 11:30 – 11:45 business success in South Africa Sibusiso D. Ntshangase & Ikechukwu O. Ezeuduji Evaluating the contribution of a craft beer festival on a rural economy: The case of Artbeerfest, Portugal 11:45 – 12:00 Susana Rachão, Goretti Silva, Carlos de Oliveira Fernandes, Veronika Joukes & Carla Ferreira Analysing the effects of Economic Growth determinants on International Tourism Revenues: Evidence for 17 European Union Countries 12:00 – 12:15 Victor Manuel Ferreira Moutinho, Rui Augusto da Costa & Helena Maria Santos de Oliveira 12:15 – 12:30

The role of venture capital and private equity in the portuguese market João Miguel Cabrito Caldeira & Carlos Manuel Pinheiro

Empirical research on tourism businesses 12:30 – 12:45 entrepreneurs in Portugal and Turkey José Luís Braga & Melahat Avşar 12:45 – 13:00 Debate 35

operated

by

women

| DETAILED PROGRAMME

SESSION 41 gender and tourism género e turismo

session in portuguese

CHAIR: Pedro Liberato

ROOM: DEGEIT building | 10.1.6

Comportamento em viagem de mulheres de meia-idade e seniores: 11:30 – 11:45 motivações, necessidades e obstáculos Michelle Maiurro & Filipa Brandão 11:45 – 12:00

Turismo e Memória pela História Oral sobre viagens dos idosos LGBT+ Adriano Carlos Nunes Fernandes

Gênero e Lazer: Uma revisão bibliográfica sobre os usos 12:00 – 12:15 representações dos corpos dissidentes nas publicações científicas Adriano Carlos Nunes Fernandes, Edmur Stoppa & Ricardo Ricci Uvinha 12:15 – 12:30

Empreendedorismo feminino e inovação social: Uma revisão teórica Michelle Maiurro, Zélia Breda & Filipa Brandão

12:30 – 12:45

O Porto como destino LGBT+ friendly Pedro Liberato, Dália Filipa Liberato, Jéssica Moreira & Carlos Costa

e

as

12:45 – 13:00 Debate

SESSION 42 public policies and competitiveness in tourism políticas públicas e competitividade no turismo CHAIR: Filipa Fernandes

session in portuguese

ROOM: DEGEIT building | 10.1.7

Governança para adaptação às mudanças climáticas: Um estudo multinível 11:30 – 11:45 com enfoque no setor de turismo Bruna Teixeira Adriano, Filipa Fernandes & Hans Michael van Bellen 11:45 – 12:00

O Turismo de Eventos nas Políticas Públicas das Cidades Yoná da Silva Dalonso, Ricardo Ricci Uvinha & Ellen de Oliveira

O papel da eco-civilização na procura de turismo na China: A sua 12:00 – 12:15 influência no perfil do turista emissor chinês Cristina Domingues Jesus, Zélia Breda & António Queirós A política nacional de turismo no Brasil pelas lentes do Serviço Nacional de 12:15 – 12:30 Informações - 1970-1979 Denise de Morais Bastos

Tax free: efeitos no consumo e na atratividade turística de um destino. Um 12:30 – 12:45 caso aplicado ao Brasil Otávio Leite 12:45 – 13:00 Debate

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| DETAILED PROGRAMME

SESSION 43 digital marketing marketing digital

session in english

CHAIRS: Katerina Volchek 11:30 – 11:45

ROOM: DEGEIT building | 10.1.8

Social media as a digital brand tool to promote a tourism destination Cândida Silva, Susana Silva & Ana Ferreira

Sentiments on the Map: A Comparative Analysis of Online Tourist Reviews 11:45 – 12:00 in Bragança's Attractions Thiago Moraes, Jessica Ferreira, Elaine Scalabrini & Paula Odete Fernandes Social Networks, tourism, and experiences: Content analysis on tourist motivations for sharing content 12:00 – 12:15 Sergio López Salas, Ana Moreno-Lobato, Barbara Sofía Pasaco-González & Elena Sánchez-Vargas Impacts of the User-Generated Content on Travel Decision-Making and 12:15 – 12:30 Destination Image: A Systematic Literature Review Le Quyen Nguyen & Ruta Correia 12:30 – 12:45

Digital Visibility of Tourism SMMEs: A Case of SOWETO Township Philisiwe Lorraine Molefe & Nompumelelo Linda

12:45 – 13:00 Debate

SESSION 44 digital transformation in the tourism industry transformação digital no turismo CHAIR: Vítor Rodrigues, Mariana Martins & Ana Maria Malta

session in english

ROOM: DEGEIT building | 10.1.11

Senior travelers’ experience and usage in adopting ICTs 11:30 – 11:45 Simon Lei, Penny Wan, Yuling Zeng, Jianzhong Pan, Jingting Lu, Yihua Lin & Sao Wa Chan From physical to virtual space: new technologies in the experience of 11:45 – 12:00 visiting gardens Susana Silva & Paulo Carvalho The digital technologies as a tool for the sustainable management of 12:00 – 12:15 coastal tourist destinations Margarida de Almeida Cunha, Hélder Caixinha & Carlos Costa Accessing Metaverse in Tourism Research: A Preliminary Bibliometric 12:15 – 12:30 Insights Youssef El Archi, Lucília Cardoso & Brahim Benbba Towards the future of tourism: A bibliometric analysis of the fourth 12:30 – 12:45 industrial revolution in the tourism industry Vitor Rodrigues, Mariana Martins & Ana Maria Malta 12:45 – 13:00 Debate

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| DETAILED PROGRAMME SESSION 45 nature tourism and ecotourism turismo de natureza e ecoturismo CHAIR: Ana Isabel Rodrigues

session in english and portuguese ROOM: DEGEIT building | 10.2.2

Travel motivational factors and protected areas: A composite-based 11:30 – 11:45 structural equation modelling Nomfundo Sinethemba Mzimela, Sibusiso, D. Ntshangase & Ikechukwu, O. Ezeuduji Learning and researching with others: 11:45 – 12:00 tourism Bodil Stilling Blichfeldt

Go-alongs and nature-based

The Nexus between Environmental Concern, Self Image, and Eco-Friendly Tourism Products Purchase Intention: Extended in Theory of Planned 12:00 – 12:15 Behavior Krittipat Pitchayadejanant, Parinya Nakpathom & Arif Zulkarnain Comunicar a geociência nas estratégias de geoconservação e turismo nos 12:15 – 12:30 geoparques mundiais da UNESCO em Portugal Gonçalo Poeta Fernandes “C’est ça que c’est bon!”: Identity, heritage and tourism in the Gilded Lake 12:30 – 12:45 tourism in Alqueva: a timeline from 2002 till 2023 Ana Isabel Rodrigues 12:45 – 13:00 Debate

SESSION 46 consumer behaviour and perceptions comportamento e percepções do consumidor CHAIRS: Carla Silva

session in english

ROOM: DEGEIT building | 10.2.3

Digital marketing strategies in tourism: A study from the perspective of the tourist consumer 11:30 – 11:45 Ana Raquel Ferreira Rocha, Cristina Maria Santos Estevão, Helena Alves, Carla Pereira & Sara Monteiro Morgado Dias Nunes 11:45 – 12:00

Nudges in Thermalism: A Systematic Literature Review Vera Antunes, Cristina Estevão & Gisela Gonçalves

Gender differences in travel risk perceptions within the COVID-19 12:00 – 12:15 pandemic contexto Carla Silva, Cláudia Seabra & Manuel Reis 12:15 – 12:30

Risk perception during the COVID-19 pandemic: A generational approach, Carla Silva, Cláudia Seabra & Manuel Reis

12:30 – 13:00 Debate

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| DETAILED PROGRAMME

SESSION 47 identity and culture in tourism identidade e cultura no turismo CHAIR: Blanca Garcia Henche

session in english ROOM: DEGEIT building | 10.2.4

Measuring the Impact of Hofstede's Cultural Dimensions on Tourist 11:30 – 11:45 Behaviour: A Systematic Literature Review Ana Sofia Carvalho & Elisabeth Kastenholz Small Traditional Shops as a Generator of Cultural Identity Authenticity and visual iconography as a creator of urban identity and generator of 11:45 – 12:00 value in commerce as a cultural resource Blanca Garcia Henche Stimulating positive thinking - an autoethnographic account 12:00 – 12:15 motivation and happiness Manuel Au-Yong-Oliveira, Cristina Trigo Cabral, Filipa Jorge & José Magano

on

12:15 – 12:30

The Pedra furada Restaurant on the Portuguese Way of Santiago Miguel Pereira, Miguel Pazos & José Luís Braga

12:30 – 12:45

Proxemics and Historic Housing Tourism José Luís Braga, Catarina Mota, Margarida Rodrigues, Sandra Brás & Isabel Borges

12:45 – 13:00 Debate

SESSION 48 new challenges for tourism itineraries novos desafios para roteiros turísticos CHAIRS: André Pedrosa

session in english

ROOM: Rectory Building | Academic Acts Room Reitoria | Sala de Atos Académicos

Representações e organização das viagens turísticas na Estrada Nacional 15:30 – 15:45 2: Estudo exploratório Catarina Frias & Carlos Cardoso Ferreira 15:45 – 16:00

The critical success factors for tourism route development André Pedrosa, Filomena Martins & Zélia Breda

Responsible tourism itineraries: Santarém, step by step – a Proposal for a 16:00 – 16:15 responsible walking tour in Santarém, Portugal Patrícia Reis & Rui Carvalho Local Policies for Sustainable Tourism: A Case Study from Lagos, Algarve, Portugal 16:15 – 16:30 Adão Flores, Pooyan Sedarati, Elsa Pereira, Joaquim Pinto Contreiras, Homayoun Golestaneh & Manuela Rosa Enhancing Sustainability in Tourism: An Analysis of Sustainable Tourism 16:30 – 16:45 Packages and Products Adão Flores, Pooyan Sedarati, Elsa Pereira & Joaquim Pinto Contreiras 16:45 – 17:00 Debate 39

| DETAILED PROGRAMME

SESSION 49 destination marketing and management marketing e gestão de destinos

session in english

ROOM: Rectory Building | Auditorium Reitoria | Auditório

CHAIRS: Sónia Avelar Multi-generational Employee 15:30 – 15:45 Attractions in Scotland Anna Leask

Recruitment

and

Retention

in

Visitor

Investigating of Predisposing Urban Development Factors in Deteriorated Fabrics with Emphasis on Tourism: A case study of District 2 of Rasht City15:45 – 16:00 Iran Saeideh Salehi Mazjin, Esmaeil Aghaeizadeh Gourabi & Mehdi Hesam 16:00 – 16:15

MICE Events: Challenges and Opportunities to the Tourism Sector Susana Silva, Catarina Jardim, Cândida Silva & Dora Martins

16:15 – 16:30

Pre- and during COVID-19 pandemic traveling choices: what changed?

Sónia Avelar, Beatriz Raposo & Teresa Borges-Tiago

16:30 – 16:45

The effects of Host-Guest interactions on destination image and loyalty Dora Gomes, Alcina Gaspar Ferreira & Elisabeth Kastenholz

16:45 – 17:00 Debate

SESSION 50 sustainability practices and interpretations in hospitality and tourism práticas e interpretações de sustentabilidade em hotelaria e turismo CHAIRS: Pedro Liberato & Dália Liberato

session in english

ROOM: DEGEIT building | 10.1.3

15:30 – 15:45

Sustainable Tourism Strategies Amidst Contemporary Crises: An Overview Artemis Giourgali, Ioulia Poulaki & Vasiliki Katsoni

15:45 – 16:00

Portuguese nautical tourism sustainability practices Dália Filipa Liberato, Pedro Liberato, Gisela Sousa & Filipa Brandão

16:00 – 16:15

Sustainability interpretation and impacts of luxury tourism in Douro Dália Filipa Liberato, Fernanda A. Ferreira, Ana Francisca Braga & Pedro Liberato

16:15 – 16:30

Sustainability and hotel room pricing strategies Flávio Ferreira, Fernanda A. Ferreira & Oana R. Bode

Hybrid Approaches to Empowering Sustainable Tourism: Educating for the Future 16:30 – 16:45 Marta Macedo, Marta Ferreira Dias, Filipa Brandão, Marlene Amorim, Claudia Silva, Raquel Castro Madureira & Zélia Breda 16:30 – 17:00 Debate

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| DETAILED PROGRAMME

SESSION 51 planning and tourism development planeamento e desenvolvimento do turismo CHAIRS: Daniela Fantoni Alvares

session in english

ROOM: DEGEIT building | 10.1.6

Enhancing resilience in tourism destination assemblages through smart 15:30 – 15:45 governance Ana Pastor Alcaraz & Isabel Paulino Tourism Observatories as an intelligent center in tourism planning and 15:45 – 16:00 management. The case of A Coruña (Galicia, España) Iria Caamaño-Franco, Begoña Muiño Sar & Eduardo Guillén Solórzano Production and consumption of data in tourism: Towards assertive 16:00 – 16:15 decision-making Daniela Fantoni Alvares, Luciano Barcellos-Paula & Aline Castro-Rezende 16:15 – 16:30

Human development and Tourism: Evidence from Ten Countries Rogelio Jr Flores & Carlos Costa

Evaluating the Implementation and Impact of PROVERE Initiatives in 16:30 – 16:45 Central Portugal Ana Maria Caldeira & Pedro Vaz Serra 16:45 – 17:00 Debate

SESSION 52 tourism experiences & good practices experiências turísticas e boas práticas CHAIRS: Ivana Stevic

session in english

ROOM: DEGEIT building | 10.1.7

Visual sensory experience secret behind the museum’s visitor photos: The 15:30 – 15:45 Portuguese cod fishing museums Bárbara Manuela de Jesus Mateiro Exploring critical aspects of the contemporary family tourism experience: 15:45 – 16:00 a qualitative approach from the LGBTQ+ influencers’ perspective Athina Nella & Dimitrios Stergiou A systematic review of consumers’ pro-circularity behaviours under the 16:00 – 16:15 lens of tourism research Ana Catarina Gomes The Realms Experience of Fishing Tourism: Study on Tripadvisor world 16:15 – 16:30 reviews on the Pine and Gilmore model Fernando Toro Sánchez Co-creating a technology-enhanced tourist experience: Portuguese tiles 16:30 – 16:45 and QR codes Ivana Stevic 16:45 – 17:00 Debate

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| DETAILED PROGRAMME SESSION 53 governance and sustainablility governança e sustentabilidade CHAIRS: Adriana Fumi Chim-Miki 15:30 – 15:45

session in english

ROOM: DEGEIT building | 10.1.8

Beyond current boundaries in tourism governance Carlo Guadagno

Governance of tourism destinations: Reflections on the contributions of 15:45 – 16:00 the tourism observatories Maria do Rosário Borges, Jaime Serra, Joana Lima & Noémi Marujo Environmentally friendly innovation in Tourism: A toolbox of policies to 16:00 – 16:15 promote green transition Joana Costa, Jin Chan, Adriana Fumi Chim-Miki, & Rui Augusto da Costa Analysing the development of sustainable tourism in the Porto and 16:15 – 16:30 Northern Portugal tourism region Daniela Meneses, Carlos Costa, Fernanda A. Ferreira & Celeste Eusébio Business association as a necessary condition to tourism destination 16:30 – 16:45 coopetition strategy Adriana Fumi Chim-Miki, Rui Augusto da Costa & Fevzi Okumus 16:45 – 17:00 Debate

SESSION 54 social, inclusive and sustainable tourism: social, technological innovation and territorial regeneration turismo social, inclusivo e sustentável: inovação social, tecnológica e regeneração territorial CHAIR: Carlos Lidizia

session in portuguese

ROOM: DEGEIT building | 10.1.11

O Turismo Responsável e as suas relações com a experiência turística da 15:30 – 15:45 Pessoa com Deficiência Intelectual Érica Graciano Moreira, Jessica Siqueira Luiz & Carlos Alberto Lidizia Soares Turismo e Inclusão: O Hotel Sesc Nogueira enquanto Espaço de Lazer para Pessoas com Deficiência Intelectual 15:45 – 16:00 Nicolas Lemos de Camargo, Francisco Henrique Bezerril de Lima, Jessica Siqueira Luiz & Carlos Alberto Lidizia Soares Turismo, Lazer e Bem-estar: A Experiência de Pessoas com Deficiência 16:00 – 16:15 Intelectual no Forte de Copacabana - Rio de Janeiro Nicolas Lemos de Camargo, Jessica Siqueira Luiz & Carlos Alberto Lidizia Soares Pauta antirracista e ressignificação de atrativos histórico culturais de territórios turistificados: O bairro paulistano da Liberdade (São 16:15 – 16:30 Paulo/Brasil) Sênia Regina Bastos Hóspedes Surdos - Barreiras e desafios para os estabelecimentos 16:30 – 16:45 hoteleiros Rúben Pinto Guerreiro, Carla Melo & Eugénia Lima Devile 16:45 – 17:00 Debate

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| DETAILED PROGRAMME

SESSION 55 tourism mobilities in times of excess and crisis mobilidades turísticas em tempos de excesso e crise CHAIRS: Filipa Fernandes

session in english

ROOM: DEGEIT building | 10.2.2

The possibilities of implementing non-financial (ESG) reporting by Polish airports. Case study Airport Gdańsk 15:30 – 15:45 Dariusz Tłoczyński, Joanna Czerepko, & Marta Włodarczyk Woźniczko & Tomasz Szymczak 15:45 – 16:00

Short Term Licensing in Scotland: A policy murder is announced Constantia Anastasiadou & Janice McMillan

In paradise lies… more of the same: On the touristic ordering of a 16:00 – 16:15 Portuguese insular village Eduardo Silva & Lígia Ferro Post-pandemic tourism and public policies: Rhetorics of touristification in 16:15 – 16:30 Lisbon Filipa Fernandes 16:30 – 16:45 Debate

SESSION 56 gastronomic tourism turismo gastronómico

session in portuguese

CHAIR: Maria José Araújo 15:30 – 15:45

ROOM: DEGEIT building | 10.2.3

Viagens de um património alimentar português: O Arroz-doce Maria José Araújo

Paisagens dos Cafés do Brasil: da monocultura aos sistemas produtivos 15:45 – 16:00 alternativos Beatriz Carvalho Tavares & Vander Valduga Bolo de Rolo: From Luso-Brazilian Table to Pernambuco's Cultural and Gastronomic Identity 16:00 – 16:15 Lucivan Macena de Carvalho, Sarah Maroni Minasi, Vander Valduga, & Felipe Borborema Cunha 16:15 – 16:30

Caraterização do enoturismo em Portugal em 2022 Francisca Inácio, Adelaide Cerveira & Veronique Nelly Paul Marie Joukes

Feira Internacional de Gastronomia: potencialidades da aprendizagem 16:30 – 16:45 baseada em projetos “mãos na massa” Berta Costa & Natália Santos 16:45 – 17:00 Debate

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| DETAILED PROGRAMME SESSION 57 dynamics of tourist destinations dinâmicas dos destinos turísticos CHAIR: Joana Lima 15:30 – 15:45

session in portuguese

ROOM: DEGEIT building | 10.2.4

Como os destinos comunicam em tempos imprevistos Mariana Casal-Ribeiro, Rita Peres & Inês Boavida-Portugal

“Ryanair celebrates 20 Years of operations in Faro”: o que mudou nos 15:45 – 16:00 modelos de negócio em aviação comercial Jorge Abrantes, Rui Castro e Quadros & Nuno Ricardo Dias Perceções dos residentes sobre o turismo: Os impactos socioeconómicos 16:00 – 16:15 no Alentejo Joana Lima, Jaime Serra, Maria do Rosário Borges & Noémi Marujo 16:15 – 16:30

Turismo e transportes: Uma revisão de literatura no contexto brasileiro Brenno Vitorino Costa

O papel da acessibilidade na competitividade dos destinos turísticos: Contributos para um novo modelo de competitividade dos destinos 16:30 – 16:45 turísticos Tomo Valeriano, Celeste Eusébio & Eugénia Devile 16:45 – 17:00 Debate

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| CONFERENCE VENUE

The INVTUR 2024 international conference is held at the University of Aveiro.

The registration desk is located in the lobby of the Rectory building (building 25) and the plenary sessions will take place in the main auditorium.

Parallel sessions take place in the Rectory building (main auditorium and academic acts room) and in DEGEIT (building 10) – five rooms located in the ground floor (10.1.3, 10.1.6, 10.1.7, 10.1.8 and 10.1.11) and three in the first floor (10.2.2, 10.2.3 and 10.2.4).

Coffee breaks are served in the Rectory building.

Lunches are served at the Castro Restaurant (building M), which is located in the university campus.

The conference dinner, at the Melia Ria Hotel & Spa, starts at 19:30 on Thursday, May 9th and the dress code is cocktail/smart wear.

In case you have any queries, please do not hesitate to contact the Organising Committee!

We wish you a very pleasant stay in Aveiro…

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ORGANISATION | ORGANIZAÇÃO

PARTNERS | PARCEIROS

SUPPORTERS | APOIOS

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| CONFERENCE VENUE

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