customer service commitment that may have cost us.” However, it was also part of the reason Brown has become known as “The Computer Guy” in Plant City. The Brown’s do little traditional advertising thanks to a continuing flow of referrals from satisfied customers. “We do utilize web-based marketing opportunities, but truly appreciate the many referrals we receive,” he said. In addition to individual end users, PCU has and continues to serve small compa-
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nies and associations across central Florida. And as the firm continues to reinvent itself by expanding its services to embrace emerging technologies, that referral base and flow of new customers continues to increase. If you are in the market for a “trusted advisor” to help you with your technology challenges, consider PCU. You can check them on the web at www.pcustore.com or stop in and meet Jim and Jennifer Brown. •
INTHEFIELD MAGAZINE
AUGUST 2012
11