Empowering our people

Employee engagement

At IndiGo, we believe that a deeply engaged and motivated workforce contributes to high customer service standards. Given the broad spectrum of employees we hire, ranging from experienced to beginners, our engagement programmes are designed to align our people with our sustainability goals and expansion strategies, compliance, health and safety commitments, and form bonds of trust and empathy.

Communication

• The annual Townhall is attended by all employees and led by our executive leadership team. This forum has a mix of updates, celebrations, and opportunities to address employee’s questions

• Excutive leaders conduct individual Townhalls with their teams during the year

• 6E Broadcast provides updates to employees on all key developements in the Company

• Forums like ‘Just Planestuff’ and ‘Know your Leader’ help employees know their leaders better

• Surveys are conducted quarterly and annually to provide us with vital feedback on employee’s experience and areas for improvement

Rewards & Recognition

Rewards & Recognition

• Our guiding principles are Respect, Recognise, and Reward

• Each function in the Company conducts a Rewards and Recognition session on a quarterly basis to recognise high performers and performing teams

• High performing teams and individuals are also recognised in the annual Townhalls

Celebrations

• IndiGo’s anniversary is celebrated on 4th August. Members of the leadership team visit individual stations and take part in various celebrations

• Each function celebrates their department day, where leaders engage with teams and address their questions

• We also celebrate Women’s Day, Pride Month, 6E Carnival, and many other special occassions

Our Rewards & Recognition framework, the 3R, is ingrained in our culture. It consists of various programmes that recognise the behaviour we aim to encourage within the organisation.

6E Speaks

We conduct quarterly and annual employee engagement surveys through the 6E Speaks programme. The surveys are anonymous and the results are available in real time. Managers and Heads of Departments can access the results to analyse and plan actions to enhance employee engagement.

Respect

Where employees can freely share ideas and concerns that are directly addressed by the leadership

Recognise

Peer-to-peer recognition allowing employees to appreciate each other’s efforts

Reward Formal award categories, including quarterly and monthly awards, specific to various functions

81% employees responded to our latest employee engagement survey. We scored 7.7/10 on the question, “Would you recommend IndiGo as a workplace to your friends or family members?”