Safety first. Safety always.

External Safety Audit: To ensure compliance with national and international standards, various audits and inspections are carried out by the regulatory authorities, such as the Directorate General of Civil Aviation (DGCA) Safety audit.

IATA Operational Safety Audit (IOSA): This audit assesses whether our operational management and control systems are in compliance with international safety standards.

Technology interventions to enhance safety

As we expand our operations, we continually invest in advanced technology solutions to improve the responsiveness and agility of our safety management processes. In FY 2023, we adopted a cloud-based software that facilitates holistic control, visibility, and real-time reporting of our safety and operational risk landscape. This innovative technology will improve our capability to conduct audits effectively and monitor compliance more efficiently.

Safety incidents

During FY 2023, we observed a rise in work-related injuries due to the expansion of our operations and a surge in passenger traffic, post-pandemic. The challenges associated with scaling up our operations to meet increased demand, coupled with the reintegration of new and returning team members into our workforce, contributed to this increase. We are fully committed to reducing injuries and have intensified our efforts to improve our health and safety policies, procedures, and overall safety culture.