Interfaith Community Services 2020 Annual Report

O N THE F R O N T L I NES

2020 ANNUAL REPORT INTERFAITH COMMUNITY SERVICES

OUR MISSION Interfaith Community Services empowers people in need to stabilize and improve their lives through comprehensive programs, in partnership with diverse faith communities and people of compassion.

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Interfaith success story, Beatriz, and her daughters

Veterans Service Center 1617 Mission Ave. Oceanside, CA 92058 760.529.9979

Coastal Service Center

VISIT US AT A SERVICE CENTER

4700 N. River Rd., Ste. A Oceanside, CA 92057 760.721.2117

Carlsbad Service Center 5731 Palmer Way, Ste. A Carlsbad, CA 92010 760.448.5696

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Betty and Melvin Cohn Center 550 W. Washington Ave. Escondido, CA 92025 760.489.6380

Social Services at Neighborhood Healthcare 13010 Poway Rd. Poway, CA 92064 858.218.3000

Days and hours may vary.

Please call for up-to-date information (760) 489-6380 | interfaithservices.org

A SPECIAL MESSAGE

F R O M I N T E R FA I T H L E A D E R S H I P

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Interfaith Community Services has always been a safe haven for those in need in our community.

When 2020 began we had just completed our 18-month campaign to end and prevent homelessness for 2,019 people. Understanding homelessness to be the result of systemic poverty, we had planned for a 2020 that would focus on lifting as many families as possible out of poverty using our “Helping People Help Themselves” model.

Then COVID-19 changed everything.

Our low-income neighbors and communities of color have been overwhelmingly and disproportionately harmed by this pandemic. Since March 2020, more people in crisis have turned to

Rev. Meg Decker Board Chair

Dr. Kadri J. Webb Board Vice Chair

Interfaith for help than we have ever seen in any similar time period. With most of our thousands of volunteers and many of our professional staff sheltering in place due to age or health conditions, we faced one of the most challenging periods in the history of our organization.

Thankfully, Interfaith Community Services is not your standard social services organization.

We are a membership organization with hundreds of diverse faith communities, thousands of supporting local families, and deep community partnerships. Their support, your support, allowed us to help our neighbors in their greatest time of need.

Greg Anglea Chief Executive Officer, Cohn Family CEO Chair

As you will see in this report, Interfaith Community Services did not close, did not miss a beat, and in fact grew and evolved amidst the pandemic to even better connect community support to neighbors in need.

When our country rose up against racial injustice, Interfaith stood proudly with Black, Indigenous, and People of Color. Internally, we launched a Racial Justice Working Group. Through the leadership of our Vice Chair, Dr. Kadri J. Webb, we launched a Multi-City Racial Reconciliation Coalition. Racial injustices are at the heart of the deficits we work daily to address around poverty, housing, health, employment, and education.

In order to fulfill our mission of bringing diverse people together to address these challenges, we must also create positive systemic change, and not just address the impacts of racism, but be actively and positively anti-racist in all ways.

Thanks to the outpouring of support, love, and partnership from our community, we have been able to help thousands of neighbors with food, shelter, housing, employment, counseling, treatment, healing, and overall support. Thanks to the commitment of our member faith communities and supporting individuals, we will do even more together in the years ahead. Thank you for joining us on the frontlines: yesterday, today and tomorrow.

FRONTLINE FORCE: FIERCE, UNITED, HOPEFUL

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Interfaith Community Services was recognized by the 75th District of the California State Assembly as COVID-19 Community Heroes. Our dedication and passion to help others is only as extraordinary as your willingness to support our community. With only 14% of our recurring volunteers and roughly half of our staff remaining onsite during the early months, we are proud of our frontline workers providing essential services to our community.

OUR PROGRAMS Clinical & Behavioral Health works to improve the mental health and wellness of individuals and families. Licensed clinicians provide a variety of services including crisis intervention, anger management, counseling, and homeless outreach.

Employment & Economic Development provides support to achieve financial

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independence and stability. Interfaith is able to help individuals get back on their feet and become self-sufficient by obtaining and retaining secure employment.

Housing works to prevent and end homelessness for individuals and families. Working with each individual situation, Interfaith offers a wide range of services with the ultimate goal of accomplishing long-term housing success for our community.

Recovery & Wellness provides a complete continuum of care for low-income persons struggling to overcome addiction including those experiencing homelessness, and those dealing with physical and mental health conditions.

Supportive Services provides access to comprehensive programs and vital resources to meet the basic needs of community members. Dedicated to Helping People Help Themselves, Interfaith works to engage with each individual and family to address their unique needs and empower them to achieve independent and thriving lives.

Color blocks reflect services and programs client accessed.

Daniel and his dog, M.J. “The staff goes beyond time limits and appointments when you ask for the help. All the extra time and help means a lot to me. M.J. enjoys having the space to prowl around and play. Being able to take the burden away from worrying about where she was staying was amazing.�

Beatriz and her children. “We stayed in hotels until savings ran out. I was scared. I was so scared, for my kids’ future. At one point I even thought I might just give up and sign custody over to my mother-in-law. Then I came to Interfaith. For the first time, there was a glimpse of hope.”

Yadira and her daughter Vanellope. After Yadira’s daughter Vanellope opened her gifts from Adopt-AFamily 2019, she gave a big smile when she saw her books for the first time. Her sweater says it best, “Together, change is possible.”

Alexandria in her new home.

Alexandria was discharged to Interfaith’s Recuperative Care program after being hospitalized.

Her struggles with mental health affected her employment, but our comprehensive case management helped her regain employment and secure stable housing. When asked about her experience with Interfaith she said, “I am just grateful they gave me a chance.”

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M A K I N G A L A S T I N G I M PA C T

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Housing 2019

New Campus for Healing and Transformation

Poverty, homelessness, and a lack of affordable housing are among the most challenging causes for Interfaith Community Services.

For individuals and families experiencing homelessness or at-risk of becoming homeless, stable housing is critical for long-term success, yet at times, seemingly impossible to achieve. Interfaith has shown the effectiveness of prioritizing secure, long-term housing and appropriate services to end homelessness. Just as importantly, timely interventions to prevent individuals and families from becoming homeless is evident by the following data:

In 2019, the San Diego County Board of Supervisors unanimously approved a $6,000,000 capital grant to Interfaith to expand Recuperative Care for veterans and civilians discharging from local hospitals. Interfaith is leveraging this public investment with additional private donations and community support to purchase and transform a blighted motel into a place of healing and transformation.

When complete in 2021, this new campus will provide 54 beds of Recuperative Care and an additional 60 beds of Interim Graduate Care for persons overcoming homelessness. One-time donations are needed to support this project, and naming opportunities are available in recognition of community supporters.

2,000

Using Research to Further Our Mission 1,500

2,048

1,000

1,198 500

583 2017

2018

2019

Individuals and Families Housed and Prevented from Homelessness

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This year, Interfaith began a robust research project in partnership with collaborative providers to more fully demonstrate short and long-term impacts of our housing interventions. This project is only made possible by the launch of a new agency-wide database within Interfaith, dramatically upgrading our ability to track performance across all of our programs, and allowing us to better connect the over 20,000 people we serve annually to available programs and services.

Interfaith Expands to Mission Valley In 2019, Interfaith partnered with Affirmed Housing, a local affordable housing developer, on a new project to provide permanent supportive housing for individuals previously experiencing homelessness. Interfaith is now providing on-site supportive services and case management for the 61 individuals residing at Stella apartments, located in Grantville, near Mission Valley in San Diego.

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1 | HUD Secretary, Ben Carson, and San Diego Mayor, Kevin Faulconer, at the Stella Affirmed Housing Development.

2 | Stella Affirmed Housing Development in Mission Valley.

3 | Outside view of Interfaith’s soon-to-be campus for healing and transformation.

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4 | Interfaith’s Database Coordinator, Scott Galloway, with Escondido Police Department Sergeant, Officer Fred Cheatham, collecting data for WeAllCount2020.

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COVID-19: ON THE FRONTLINES

1 | Volunteer, Dave Schmitt, at Interfaith’s Morning Soup Kitchen.

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2 | Sanitation station outside of Escondido headquarters.

3 | Warehouse Assistant, Emmy Wilson, organizing food donations.

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Early on in the crisis, as schools closed and businesses shut down, Interfaith remained open to meet unprecedented emergency food and support needs. During April and May, Interfaith provided enough emergency food supplies for 11,635 children and adults, a 427% increase compared to the two months preceding COVID-19.

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FOOD & RENTAL ASSISTANCE: COVID NEEDS IN 2020 7000

140

6000

120

5000

100

4000

80

3000

60

2000

40

1000

20

0

JANUARY

Adults

FEBRUARY

MARCH

Children Rental Assistance

APRIL

MAY

JUNE

0

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C O V I D - 1 9 : O N T H E F R O N T L I N E S (cont’d.)

Our staff and volunteers on the frontlines offer aid to thousands of our most vulnerable community members. As an agency, we immediately began carefully monitoring COVID-19 and brought thoughtful, professional strategies to prioritize safety and continued service for our clients and the larger community. Across all locations, Interfaith quickly implemented best practices and safety measures while following all CDC health recommendations in order to continue to provide critical services:

Preventative Health and Healthcare

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• Health screenings implemented at all Interfaith locations, monitoring for COVID-19 symptoms and connecting individuals to medical support as needed • Our medical center, in partnership with Neighborhood Healthcare, has provided necessary COVID-19 testing to all clients and staff, while providing critical medical and behavioral health services to those in need

Basic Needs and Case Management

• The Carlsbad Service Center and Escondido Betty and Melvin Cohn Center remained open for basic needs services, food and emergency assistance, while connecting people in need to housing, employment, addiction treatment, and mental health services.

• Food and hygiene packages delivered to low-income elders and individuals with chronic health conditions

• Congregate morning meals modified to offer to-go meals and pre-packaged lunches

• Showers and laundry services remained open, meeting a critical need for hygiene and cleanliness

• Free Tax Assistance program operated by “drive-thru” services to reduce face-to-face interactions while maintaining important financial services for working families • Betty and Melvin Cohn Center continued to be a mailing address for those without a home, to ensure they receive medications and paychecks

Volunteer Services Associate, Laura Hernández, at Drive-Thru Food Drive.

Financial Assistance and Employment

• Financial assistance expanded community-wide to address employment and housing needs • Job training programs offered remotely for at-risk youth, Veterans, and all Interfaith clients seeking employment • Case Management services modified both on-site and virtually for all clients, while providing socially distanced in-home visits for elders

Housing and Shelters

• Launched three hotel shelters for seniors and persons with health conditions who were experiencing homelessness when the crisis began • Continued to operate all residential programs • Expanded Haven House Year-Round Emergency Shelter to operate 24/7

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Addiction Recovery and Recuperative Care

• Recovery & Wellness Center continued to provide full spectrum addiction recovery, from detox to residential treatment, outpatient services, and interim housing • Continued to operate our 32-bed Recuperative Care program to help people being discharged from hospitals without housing and in need of medical or mental health care

Now, as we help the many men, women, and children who have never turned to a place like Interfaith for assistance, we expect to continue to see the need for our services increase. Despite the uncertainty of what lays ahead, Interfaith is positioned to meet increased demand for basic needs of food and shelter, while also engaging those who come to us for an array of in-depth personalized planning and support.

Client being screened by Neighborhood Healthcare staff at Interfaith headquarters.

COVID-19: SUPPORT FROM THE COMMUNITY

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It is times like these that show us the true compassion of our community. From the beginning of our COVID-19 response efforts until today, the remarkable outpouring of support from the community is the reason Interfaith continues to be there for our neighbors in need.

At the beginning of the crisis, Interfaith launched an Emergency Fund to lift up our neighbors in need and address the unique challenges the pandemic created for those we serve.

The community immediately responded with incredible support! This enabled Interfaith to continue to operate existing programs, while also taking on the added costs and increase in people needing help as a result of the crisis.

Thank you to our generous donors, volunteers, faith communities and partners; it is because of you that we have been able to remain open to meet the needs of so many people in our shared community.

Volunteer Spotlight For over forty years, volunteers at Interfaith have been essential in expanding services, goodwill, and hope to people in our community. That has never been more significant than in 2020.

The COVID-19 pandemic created an unforeseen absence of hundreds of familiar volunteer faces at Interfaith. But, it could not deter altruism!Â

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With the crisis came an outpouring of helpers willing to wear a mask, stay six-feet apart, and do the work. They would ensure our neighbors, many never expecting their lives to be so cruelly disrupted, have food for their families along with essential items to stay safe, healthy, and strong.

The emergency volunteer team created an environment of collaboration and innovation, reminding us that together we confront and conquer unimaginable challenges and create a resounding force. Within the first few days, volunteers filled hundreds of emergency food pantry requests. In a matter of weeks, they repackaged thousands of essential products to reach as many people living without access to basic needs. For months they distributed tens of thousands of meals to alleviate unmeasurable hunger. Hope is tangible at Interfaith. It is apparent in each person, in our every day or amidst catastrophe, who rises up to help.

Want to get involved as a volunteer?

Email: getinvolved@interfaithservices.org

1 | Volunteer at North Coast Food Drive

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2 | In Kind Donations Program Coordinator, Manny Rodriguez, delivering food drive results

COVID-19: SUPPORT FROM THE COMMUNITY

(cont’d.)

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Faith Communities Set a Food Drive Record When Needed Most Interfaith saw the number of people seeking food assistance nearly quadruple in the first months of COVID-19. In just five days, our emergency food pantry served 1,258 adults and 770 children. Thankfully, we also saw an increase in food donations, including the biggest one-day food drive in Interfaith history­– North Coast Church collected a record-breaking 100,000 lbs!

Additionally, Emmanuel Faith Community Church collected 20,000 lbs. in their annual drive; Church of Rancho Bernardo continues their weekly food and sack lunch donations totaling 11,000 lbs.+ and more than 5,000 sack lunches; and our friends at Church of Jesus Christ of Latter-Day Saints in Poway have donated 3,900+ sack lunches. This is only a short list of the incredible support we received from our local faith community during this unprecedented time.

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Launch of “On the Frontlines� Webinars!

Interfaith implemented a series of webinars during the early months of the crisis to demonstrate an in-depth look at services offered in response to the COVID-19 emergency and to offer the community an opportunity to meet people serving on the frontlines. Each webinar, hosted by CEO Greg Anglea and various frontline staff, features a virtual tour of our locations, highlights different programs and services and shares specific ways we help those in need.

AN ANTI-RACIST MISSION United in Diversity to Address Racial Injustices In 1979, our founding faith leaders united to stop a local white supremacist march. Seeing the power of their diversity, they turned their focus to hunger and poverty, and created what is now Interfaith Community Services. Addressing racism and defeating hate with love is part of our DNA. In 2020, Interfaith launched a series of initiatives to better address the inexorable link between racism, poverty, homelessness, and trauma. We invite you to join us in our efforts, on the frontlines, united in diversity to address racial injustices.

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Multi-City Racial Reconciliation Coalition The moral imperative of speaking out against racism and in support of the victims of racism is at the core of Interfaith’s founding and mission. Faith, business, and community leaders are working together to accomplish the following: Article from 1980 in the Rancho Bernardo Journal about Interfaith founders stopping a hateful demonstration.

• Develop and launch Anti-Racism Faith Center Training: “Making our Faith Places Safe Places” • Budget advocacy to identify opportunities for local governments to fund services and programs to best support communities of color

Racial Justice Working Group Interfaith employs a diverse staff of more than 200 professionals. 56% of staff identify as people of color. 49% of management identify as people of color.

Each group includes 67% female and 33% male. Our employees have created a “Racial Justice Working Group” to further enhance diversity, internal promotion/training, and identify community engagement activities in support of communities and people of color.

Office of Membership Diversity Interfaith has further strengthened the involvement of Black, Indigenous, and People of Color in delivering our mission, supporting and recruiting BIPOC volunteers, donors, community partners, board members, and more. This position has been 100% underwritten by Interfaith Board Member, Carol Lazier.

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3 1 | Bishop Susan Brown Snook, Episcopal Diocese of San Diego.

2 | Dr. Kadri J. Webb, St. Johns Missionary Baptist Church 3 | Rabbi David Castiglione, Temple Adat Shalom 4 | Yusef Miller, Islamic Society of North County 5 | Gordon Chavez, Baha’is of Oceanside

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Local faith leaders join our commitment to Anti-Racist Faith Center training - “Making Our Faith Places Safe Places.”

6 | Nic Gilmour, North Coast Calvary Chapel

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K I M B E R LY ’ S S T O R Y: “ I A M T H E 8 % ”

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On July 23rd, 2014, Kimberly arrived to Louisiana to celebrate her daughter’s birthday. When a group of police officers came to arrest Kimberly, it was to everyone’s surprise to learn that her arrest was prompted by allegations of a murder case from a decade prior.

Soon Kimberly ended up at Interfaith, where she secured a temporary home at our Haven House Shelter. During that time, Interfaith Housing Specialist, Katie Bradberry, and Housing Stability Case Manager, Daniel Sturman, helped her find a job through a temp agency at a plant nursery.

Kimberly asked herself how it was that this happened and why she was now facing 26 years in prison, but she kept her faith. After years in court, Kimberly was in tears when she was exonerated. Finally, she was able to say that she was amongst the 8% of people who have won their court appeal.

At her new job, Kimberly found working with plants very peaceful, tranquil, and most importantly, healing. Kimberly found such passion at the nursery that her supervisors noticed and offered her a permanent full-time position.

Yet, the road ahead was not any easier. Unfortunately, at this point Kimberly was left without a home and, without any promising support in Louisiana, she had no choice but to move to California and stay with her elderly mother.

When she arrived, Kimberly was not allowed to stay at her mother’s senior living home for long.

Simultaneously, through Interfaith’s Rapid Rehousing program, Kimberly became eligible for short-term assistance to get back on her feet. Interfaith helped her connect with a property manager in Escondido where she was approved for a one-bedroom apartment.

Two weeks later, Interfaith was able to provide financial move-in assistance for Kimberly’s first month’s rent and security deposit. Interfaith also provided her furniture for her apartment through our Make It a Home program.

For a few months since then, Interfaith has continued to help Kimberly to ensure stability in her new home. Kimberly decorated her home with plants from the nursery where she works and is now learning about savings, budgeting, and further building on her self-sufficiency.

Kimberly with plants she nurtured from her new job.

“If Interfaith knows you are helping yourself, they will go the extra mile.

If you want to help yourself, you can go all the way with Interfaith.

You have to be strong, you have to want to pick yourself up and they are there. Interfaith made me a better person. They made me independent.”

Listen to Kimberly’s story on our Podcast

Former Haven House resident Kimberly, at her new home.

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I M PA C T B Y T H E N U M B E R S

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INVESTING IN OUR COMMUNITY STATEMENT OF FINANCIAL POSITION

STATEMENT OF REVENUES & EXPENDITURES

As of June 30, 2020 (UNAUDITED)

Fiscal Year Ended June 30, 2020 (UNAUDITED)

ASSETS Cash

$5,667,545

Contract Receivable Unamortized Donated Rent

Grant & Contract Revenue

$11,390,832

Contributions

6,354,924

230,883

In-Kind Donations

1,012,887

100,198

1,785,051

Prepaid Expenses and Other Current Assets

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REVENUES & OTHER SUPPORT

Rental Income

761,836

Investments

10,038,663

Investment Return

257,283

Property & Equipment (net)

16,092,431

Other Assets

TOTAL ASSETS

$33,914,771

Accounts Payable

$284,934

Accrued Expenses

920,154

Accrued Interest

634,896 5,340,363

TOTAL LIABILITIES

$7,180,347

NET ASSETS Without Donor Restrictions: Undesignated Board Designated Long Term

$16,430,926 4,246,063 $20,676,989

With Donor Restrictions

Net assets released from restrictions, satisfaction of program restrictions TOTAL REVENUE & SUPPORT

LIABILITIES

Notes Payable

24,117

6,057,435

TOTAL NET ASSETS

$26,734,424

TOTAL LIABILITIES & NET ASSETS

$33,914,771

$19,801,879

EXPENSES Program Services

Supportive Services

Employment & Economic Development

Clinical Services

Housing & Shelters

4,171,800

Recovery & Wellness

4,681,638

Other Community Services

TOTAL PROGRAM SERVICES

$3,986,802 1,206,686 533,253

729,392 $15,309,571

Supporting Services

Management & General

Fundraising TOTAL SUPPORTING SERVICES TOTAL EXPENSES NET GAIN/LOSS

$1,858,984 849,516 $2,708,500 $18,018,071 $1,783,808

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1 | Annie Garcia and Chelsea Buck-Leilich, Director of Development, at a Viasat Event

2 | Veteran re-visiting his old bed at our Haven House YearRound Shelter

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3 | Daniel Sturman, Interfaith Housing Stability Case Manager

1 | Chief Program Officer, Filipa Rios, Interfaith Board Member, Laurie Burt, Kelly Burt, and Pam and Howard Schlottman.

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2 | Sharon Byers, Interfaith Board Member, John Byers, and Communications and Development Manager, Fiona King, at Volunteer Appreciation Event.

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3 | Interfaith Board Member, Kate McKone-Sweet, and her daughter, Maya volunteering at Interfaith’s Food Pantry.

4 | Interfaith Board Member, Zeynep Ilgaz, and Kids4Community founder, Kenan Pala, volunteering at Interfaith.

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BOARD OF DIRECTORS Rev. Meg Decker

Mitchell B. Dubick

Chair

Development Committee Chair

Dr. Kadri J. Webb

Zeynep Ilgaz

Vice Chair

Silas Harrington Treasurer

Carol Lazier

Lisa Brinig

Paul Marx

Secretary & Investment Committee Chair

Kate McKone-Sweet

Saima Akhter Carol Brooks Laurie Burt Programs Committee Chair

John P. Byers Quality Assurance & Compliance Committee Chair

Christine Carrick Rabbi David Castiglione Membership Committee Chair

Robert Costantino

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Gagandeep Kaur

Governance Committee Chair

Pastor Hector Morales Vanessa Peters, MD Paul Polito Audit Committee Chair

Faye Rencher Pastor Federico Salas Darrell Shrader, MD Diana Van Duzer

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WAY S T O G I V E Interfaith Community Services continues to be a staple of our community because of people like you. Your generosity ensures Interfaith is able to provide emergency food, basic hygiene needs, employment help, mental and medical healthcare, substance use

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Sustaining Supporter

Create a monthly or quarterly automatic donation from your credit card, debit card, or bank account – cancel at any time.

Donate A Car

services, and so much more.

Our Vehicle Donation Program allows you to liquidate a car to help our community.

Call (877) 448-3123 for more information.

Thank you for making a difference.

In-Kind Donation

Children of clients receiving backpacks and school supplies.

Food, new household items, and lightly used furniture. Call or text (760) 215-9637. For additional information or to schedule a pick up or drop off, email donations@interfaithservices.org.

IRA

Give a charitable gift through your IRA today. If you are 70 1/2 or older, this gift can be made up to $100,000 avoiding federal taxes.

Stock

A stock gift often enables you to deduct the full fair market value of the appreciated stock without paying capital gains tax.

Donor Advised Fund (DAF)

Your DAF is a wonderful way to provide gifts of all sizes.

Donate by Mail or Online “Bunching�

A new way to look at contributions in order to save taxes; some supporters are finding it beneficial to combine multiple years of donations into one contribution.

Mail your donation to: 550 W. Washington Avenue, Escondido, CA 92025 For more information: (760) 489-6380 or visit www.interfaithservices.org/donate

Will or Living Trust

Work with your financial advisor to designate in your will or living trust, a gift of a specific dollar amount, percentage of your estate and/or specific asset.

Endowment

Designate your current or future gift to the Interfaith Community Services Endowment Fund. Your generosity will provide a stream of funding for needed programs for years into the future.

Legacy Fund

Designate your current or future gift to the Interfaith Community Services Legacy Fund, a flexible, long-term reserve fund that will provide annual operating support for our basic services.

Please consult with your personal financial advisor about all potential financial benefits of investment and charitable giving strategies.

Veteran, Fred Parks, receives a Thanksgiving gift basket.

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O N T HE FRONT L INES

interfaithservices.org | Follow us: @interfaithcs

Interfaith Community Services was awarded a 4-star rating by Charity Navigator for the 5th consecutive year.

This recognition places us among the top 12% of charities in the country. All thanks to you.

charitynavigator.org

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