Configura CET Designer December 2011 Calendar

Page 4

Simplify

in December and into the New Year …

December’s Featured Tips Using the Six Sigma Strategy to Implement CET Designer “We jumped in with CET Designer … we saw the benefits we could gain by using the software.” – Eric Yosick, Design Team Leader, Lincoln Office Erick Yosick, a Design Team Leader with Lincoln Office in Peoria, Illinois, holds a Black Belt in Six Sigma. Four years ago, he was charged with streamlining work processes at Lincoln Office. He introduced CET Designer to his team and used Six Sigma as part of his changemanagement, lean-process strategy. Today, Lincoln Office has simplified its workflow, reduced ordering errors and sped up turnaround time. At Configura’s 4th annual CET Designer User Conference, Yosick presented the Six Sigma strategy for implementing CET Designer in dealerships. Here are tips from Eric’s presentation: 1. Six Sigma seeks to reduce variation in a process in order to achieve more consistent output. Six Sigma finds the problem – and the problem’s root cause – and eliminates it in order to reduce waste and increase efficiency. 2. To find the problem and its cause, Six Sigma follows a circular road map of five repeating stages: ✔ Define (the problem) ✔ Measure (the associated costs) ✔ Analyze (the possible solutions/ways to eliminate the problem) ✔ Improve (the design/workflow process) ✔ Control/verify (the new process) 3. CET Designer eliminates unnecessary steps in the design-specification-render-order process. But for optimum results, it requires dealerships to do the following: ✔ Make a commitment to the solution ✔ Invest in the right hardware ✔ Engage the designers in the transition process ✔ Make improving skill level and use of the solution a continuous process Watch Eric’s full presentation at www.configura.com/ userconference/2011

What’s Six Sigma? Six Sigma is a business management strategy originally developed by Motorola USA in 1986. Today, it is widely used in many sectors of industry. Six Sigma seeks to improve the quality of process outputs by identifying and removing the causes of defects (errors) and minimizing variability in manufacturing and business processes. It uses a set of quality management methods … and creates a special infrastructure of people within the organization (“Black Belts,” “Green Belts,” etc.) who are experts in these methods. Source: Wikipedia.org


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