NTG Door Solutions Brochure

Supplier of:

About us National Timber Group is focused around the following aims:

Our Vision ‘Delivering the best service experience to our customers, by motivated and trained colleagues, on the widest range of sustainably sourced timber products in the UK.’

Our Mission To have a range of products that suit all requirements. Door – Door Kit – Doorset

The Company

Doors not only need to look great, they should also perform well in their environment, typically within a residential setting.

Our range of door solutions brings together the best in manufacturing capabilities and design, to deliver great looks and superb performance.

Whether you need enhanced acoustic ratings coupled with high-quality fire doors, our range offers exceptional sound and fireproofing properties to fit your project perfectly.

And to complement your interior design requirements, our door kits can be customised from a wide selection of ironmongery and door finishes to add that wow factor.

National Timber Group is the UK’s leading timber supplier, we aim to provide the best timber and timber-based products available.

Thurso

Customers Our customers are the heart of our business – they are the driving force behind everything we do.

Staff

Elgin

Inverness

Inverurie Aberdeen

Skye

Our employees are the source of our strength and the foundation of our knowledge, determination and success.

Products We aim to stay at the forefront of our industry, by delivering both quality and innovation through our products. Our stock range cannot be beaten and we endeavour to support this by constantly reviewing our product offer, through research and development and the evaluation of new materials.

Service Our customers can be assured of a fast turnaround, excellent quality and a service that’s unrivalled anywhere in the UK. This is made possible by our large, well-stocked and strategically located depots and our fleet of delivery vehicles.

Forfar Dundee Stirling Coatbridge Dumbarton Glasgow

Grangemouth Edinburgh Livingston Motherwell Selkirk

Ayr

Dumfries Newton Stewart

Newcastle

Sunderland

Catterick Northallerton

Bradford Leeds

Hull

Manchester Sheffield Mosborough Alfreton

Stoke-on-Trent

Nottingham Leicester

Birmingham

Peterborough

Milton Keynes Cheltenham Borehamwood Bristol

Reading

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Rainham

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A Door kit is a set of fully machined and fitted frame components together with a pre-finished door leaf (or leaves), fully prepared for on-site assembly and fixing.

Our Door kits are ideal for new build properties and, unlike traditionally hung doors, they have all the essential components required for immediate installation.

They are pre-machined for an accurate fit, minimising the dependence for on-site skills, thus saving valuable time.

Door kits can also be handed on-site so no pre-order handing information is required.

As doors are fully finished, the leaves can be installed at the end of the building process, eliminating swelling and distortion.

Doorsets are pre-assembled in their frame, along with fitted stops and ironmongery.

This speeds up the installation process and also meets all accreditations for Fire Doors where the industry is moving to pre-assembled sets.

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Sustainable and Certified We work with a range of third parties to certify our products and ensure we remain up-to-date with the latest industry accreditations and trends.

We work closely with various industry door schemes including BWF-CERTIFIRE and BM TRADA, to ensure all our fire and acoustic Doors adhere to the required specifications and regulations. We also ensure any third-party sourcing for components such as ironmongery, hinges and seals are of the highest standard and tested to meet the relevant certification.

Group Industry accreditations

Sustainable Sourcing We value our green credentials and believe strongly that it is our corporate and social responsibility to preserve the world’s forests and promote effective forestry management.

We do this by ensuring our products are sourced from legal, sustainable and well-managed forests and mills.

Our doors carry Forest Stewardship Council® (FSC®) or PEFC chain of custody certification that is independently evaluated, certified and available upon request.

Group Door certification

Group Environmental certifications

FSC® CO10188

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Group Third Party​Certification​ Exova Certifire CAF194​ Exova BM Trada Q Mark Certificate​ Exova BM Trada Q-Mark Enhanced Security PAS 24:2016​ SBD Certificate​ Interface : FSC® Certification​ CATG: PEFC certification​ Warranty Details​ Associated Data Sheets​ Door Assembly Qualification:​ To confirm standard door assemblies (i.e. Pre-Hung Door with or without partial Hardware (Locks) prep for or fitted)) supplied​to meet your order are qualified as suitable for use as fire doors set, however, it is deemed as your responsibility (not the provider​of the door assembly) to ensure that the final product installed has been modified in accordance with the evidence supplied via​yourself as certification of performance, this evidence must also include all associated components installed on the final product​required (Locks, Door Closers etc).​ Door Only Supplied Qualification:​ To confirm standard doors or manufactured door blanks that have been supplied to meet your order are qualified as suitable for​use as fire doors, however it is deemed as your responsibility (not the provider of the door blank) to ensure that the final product​installed has been modified in accordance with the evidence supplied via yourself as certification of performance, this evidence​must also include all associated components installed​on the final product required.​ Frame Only Supplied Qualifications:​ To confirm fire-rated frames that have been supplied to meet your order are qualified as suitable for the use as fire frames, however​it is deemed as your responsibility (not the provider of the fire frames) to ensure that the final product installed has been modified​in accordance with the evidence supplied via yourself as certification of performance, this evidence must also include all associated​components installed on the final product required.​

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Style and security

Products

5 Panel

Ladder Smooth

4 Panel

6 Panel

Our Door Kit offer features:

Our Doorset offer features:

•

Reversible, can be handed on site as required

•

•

Doors have a generous size stile and rail

Reversible, can be handed on site as required (All come Left Hand Hung as standard unless otherwise notified).

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High-quality finish

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Doors have a generous size stile and rail​

•

Stocked standard sizes

•

High-quality finish​

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Individually wrapped

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Individually wrapped​

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Pre-machined and fitted ironmongery

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Fitted ironmongery​

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Easy fit adjustable hinges, quick and easy to install – available in chrome

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Easy-fit adjustable hinges in a chrome finish​

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Mortice bathroom lock provided as standard

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Mortice bathroom lock provided as standard​

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Fire Doors are tested to either BS 476 prt 22 and or BS EN 1634-1

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The materials used in our Doorsets is FSC® or PEFC certified, ensuring you that our products are sustainably sourced. 8

•

Also available as a door only or a doorset

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The materials used in our Door kits is FSC® or PEFC certified, ensuring you that our products are sustainably sourced.

Design-driven Doors Our Door kits are designed with ease in mind and delivered to site with the components simply fitting together, allowing for a quick and trouble-free installation.

Oak Laminates

Pearl Oak

Coffee Oak Madrid Oak Laminate effect doors:​ •

Soft Touch Pearl Oak – Vertical Grain​

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Soft Touch Coffee Oak – Vertical Grain​

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Madrid Oak – Horizontal Grian​

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Porto Oak – Horizontal grain

Porto Oak

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Ironmongery

Door Kit Hinge Set:

Door Plate Hinge Product code: AFP16334

Frame Hinge Product code: HIN16300

Standard Latch Product code: BTL2NP R

In stock

Latch Strike Plate Product code: SPBTLNP R

Bathroom Strike Plate Product code: ASP8001NP R

Bathroom Lock Product code: BAE5025NP R

Made to Order Standard Latch

Bathroom Latch

Wardrobe (hinge only)

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Enhanced Core Non-Fire Door Specification

Material

Type

Values

Core

Cardboard

Honeycomb

29 mm

Frame

MDF Fiber Board

Moisture Resistant

29 mm x 35 mm

Core supports

Particle Board

Chipboard

29 mm x 70 mm

Facements

Fiber Board

Decorative Face

3 mm

White edge band

PVC

PVC

0.6 mm

Finish Weight

White Factory Paint 18kg (average weight) (Pattern for representation only)

Generic door core configuration shown however door cores may very to meet your order requirements.

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Fire Core Door Specification

Material

Type

Values

Core

Particle Board

Chipboard

39 mm

Frame

Softwood

Facements

Fiber Board

Decorative Face

3 mm

White edge band

PVC

PVC

0.6 mm

Finish

39 mm x 35 mm

White Factory Paint

Weight

42kg (average weight)

(Pattern for representation only)

Generic door core configuration shown however door cores may very to meet your order requirements.

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Storage and Handling Handling and storage on site information sheet Handling, Storage & Protection National Timber Goup doors, assemblies & sets are a high-quality product and therefore require an appropriate level of protection on site: we recommend that the packaging / protection should not be removed until immediately before the doors, assemblies / sets are ready to be installed. Our products are a late second fix item and should be installed after all wet trades have finished and the moisture level within the building has returned to a normal level.

Storage The correct storage conditions of products are essential to ensure the product performs and appears as specified. Storage and protection of the products on site is the responsibility of the contractor.

Storage Area The allocated site storage area must be clean, level suitable for stacking doors, assemblies / sets and provide sufficient space for doors to be moved around, sorted, and restacked as installation proceeds.

Products should not be stored outside

Product should be stored close to the location the item will be installed or in a location with the same moisture levels to allow the product to acclimatise to the surrounding area: it is recommended that products should be stored for 2 – 3 weeks in the final location to allow the movement in the product to stabilise.

It should be noted that even with the above recommended steps the doors/ doorsets may still need final adjustments when the building / location comes into use, as the environmental conditions will change Moisture levels All timber doors, assemblies / sets are manufactured and supplied from the factory with a moisture content of 10 -12% for internal use. The Applicable standard on this subject is BS EN 942:1996 Timber in Joinery General classification of Timber Quality.

It is recommended that internal joinery products are not brought to site until moisture readings are between 40 and 60% RH and until after any forced-drying procedure has been completed.

We do not recommend the use of gas fire heaters on site due to the release of both carbon dioxide and water vapour, with the later adding more moisture to the air.

For further guidance refer to Humidity Guidance table within this these guidelines.

Humidity Guide within Timber Products Building Relative Humidity Relative Humidity

Effects

Below 40%

Timber products are susceptible to “case hardening” where the cells within the material collapses resulting in Bowing/Warping etc This level is the Optimum period whereby atmospheric moisture is at its Equilibrium Timber being “ Hydroscopic” will begin to absorb moisture, resulting in uncontrolled expansion Materials are now exposed to high levels of Atmospheric moisture

40-60% 60-75% 75% +

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Handling Our products are designed for forklift off-loading and will be supplied banded in stacks for ease of distribution.

Our products can be heavy and difficult to manoeuvre, therefore please ensure to take extra care to avoid damage to the product and take all necessary measures to prevent injury to site personnel, always work in accordance with sites manual handling policy.

Avoid any damage caused by heavy contact with the ground, wear clean gloves to avoid leaving finger marks.

Stacking Door leaves, assemblies / sets: Do not store standing upright or leaning as this will causes bowing, edge and corner damage.

Stack Horizontally on level supports that extend across the full width of the bottom, provide support at the centre and at 300mm from each end of the product.

Cover all supports with appropriate protection cardboard or similar to prevent marking.

Should products be required to be restacked, stack with the largest item at the bottom with size reduction up the stack, extra care and attention will be required to ensure adequate protection / batten is added allowing for any protruding hardware or glazing system to allow clearance.

Covering Note exposure to light will fade timber, therefore cover stacks with opaque sheeting to prevent fading and keep doors clean, this is very important on veneered / fully finished doors, assemblies / sets.

It is not recommended to apply any Self-Adhesive products to the door, frame, assembly or set as this could remove the finish applied to door facing, edges frame etc.

Priming and Sealing Note exposure to light will fade timber, therefore cover stacks with opaque sheeting to prevent fading and keep doors clean, this is very important on veneered / fully finished doors, assemblies / sets.

It is not recommended to apply any Self-Adhesive products to the door, frame, assembly or set as this could remove the finish applied to door facing, edges frame etc.

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Looking After Your Door Kit How to maintain & care for your door Door leaves are supplied fully-finished and are also edge-banded along the two vertical edges. Door leaves must be regularly cleaned with a dampened cloth. Non-abrasive detergents must be used.

How to maintain your locks and latches Clean your locks and latches with a clean, damp cloth. Do not use abrasive detergents. Please note, that locks and latches should be lubricated twice a year. To lubricate the lock, retract the latch by depressing the handle. Next, apply a light lubricating oil in the opening created between the for-end of the lock and the angled side of the latch. Open and close the door twice in order to distribute the lubricant around the mechanism.

How to maintain your hinges Clean hinges with a clean, damp cloth. Do not use abrasive detergents. Regularly ensure fixings are secure and apply lubricant twice a year to the hinge pin washers. Wipe away any excess lubricant with a dry cloth or tissue. Open and close the door twice in order to distribute the lubricant around the hinges.

Glazed Door kits All glazed panels are toughened in accordance with en 12150-2 (2004).

How to maintain & care for your fire door Just like any fire protection device, it is essential that a fire door performs correctly in the event of a fire. A fire door should be regularly checked to ensure it functions correctly.

A fire door is just like any other door and is subjected to daily wear and tear. It is, therefore, important to check that the fire door is correctly functioning regularly.

Any slight alteration or damage to the fire door, frame or its ancillary components can affect the performance, resulting in a thirty-minute fire door lasting a lot less in the event of a fire. It is advised, therefore, that the fire door leaf, frame, intumescents and ironmongery are checked and maintained regularly.

Fire Door Certification Our doorkits are manufactured under approved third party schemes and have been independently tested and certificated as proof that the doorkit will act correctly in the event of a fire.

Fire Door Checklist Door & frame: ensure that the door leaf is square in the frame and has not shrunk, twisted or warped. Ensure that there are no gaps exceeding 3mm either side, top and bottom between the door leaf and the door frame.

Damage: slight damage to the door face can be repaired; any major damage to the door leaf, frame, intumescents or fire-rated ironmongery may result in the complete doorkit requiring replacement.

Intumescent strips: badly fitted or damaged strips must be replaced.

Warranty Our doors and frames are guaranteed for 10 years against faulty materials or manufacture, provided that doors are maintained according to our recommendations.

Our guarantee period begins from the date of invoice and stipulates that said products, when sold as new, are in accordance with the manufacturer’s technical specifications and free from defects in materials or workmanship.

We are unable to guarantee against warping, twisting and bowing when our doors are fitted in a pocket system or in sliding door situation or any other situation where our doors are not fitted with 3no traditional steel butt hinges. Our doors are not guaranteed against warping, twisting or bowing when fitted in locations that have large heat differential on either side of the door, ie when doors are fitted to apartment entrances and there is an unheated corridor or to an integral garage situation, etc.

Please note: Glass, ironmongery etc. and other ancillary items are covered by the individual manufacturers guarantee, however are guaranteed by us for a period of 5 years.

In the unlikely event one of the above-mentioned products, shows to be defective in material or workmanship: 1- Do not proceed with installation.

2- Contact our Customer Service department immediately.

3- We will take at our sole discretion, the initiative to replace the part in question, with the same product or, if this is no longer available, to provide its’ repair or replacement by another of equal value and similar in colour, design and quality.

Any claims must be submitted within the deadline of 30 days after date of invoice** ** Within the manufacturer guarantee period and post-handover of property any subsequent complaints should be made in writing to our Customer Service Department.

Warranty Exclusion Clauses 1.

Installation, maintenance inadequate or inappropriate

Installation must be performed according to the recommendations and conditions of the application. It is the buyer’s responsibility to obtain and comply with the recommendations for maintenance. If you use products recommended by us, you need to care for and protect the products, in order to keep their visual appearance. The use of products other than those recommended for maintenance, may cause damage to the product and void the Warranty.

2.

Changes or unauthorized repairs

This warranty does not cover any process, operation or treatment that has been made to the product and that is not specifically recommended by us. Changes or repairs made by any party other than a representative authorised by us will invalidate the warranty

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3.

Extreme environmental conditions

The products should be stored / installed in appropriate locations and environmental conditions. Exposure to extreme heat, moisture, excessively dry, or under high thermal differences, will invalidate the warranty.

The Warranty does not cover the appearance of cracks, deformation, dirt or product changes by the action of ultraviolet rays.

4.

Damage caused by blunt objects, accident, misuse or “force majeure”

The Warranty does not cover damage caused by the impact of blunt objects, using inconsistent with our instructions, lack of maintenance care, misuse, neglect, moisture, burns or other abrasives.

5.

Colour differences

Given the possibility of the referred products being based on natural materials, Arnold Laver cannot ensure colour uniformity between samples or photographs or actual finish from one batch to another or any discolouration or damage to the surface due to sunlight exposure. Veneer is a natural product so variation in colour and grain configuration may occur.

In case of use of the Guarantee, proceed as follows: a. All complaints should be directed to us, along with this Warranty Certificate (referring to the date of purchase, type and category of defective products and indicating the quantity of purchased products) as well as the purchase invoice*. These elements can help detect if the cause of the problem is related to the manufacture, installation or maintenance. Document your exposure and keep it on file until your problem is resolved. *Except where the party was not the direct purchaser in which case any complaints should be made via the original builder / developer in the first instance. b. If you are not satisfied with the information from your supplier, the defect must be inspected and verified by an authorised representative. c. If the replacement is made under this Guarantee we will endeavour to provide the same product in regard to both product and finish as and where possible.

However due to our continuous improvement and development policy we practice, some products and models may differ from products previously supplied.

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