IDMi:069

Keeping You Inform ed Since 1969

w w w .idm ionline.com Inform ation + Document Management international

August/September 2011 : Issue 69

T h e NEW 7 7 5 0 M icrofiche Sccm station from Wicks an d W ilson

The only microfiche scanner to harness the power of NVIDIAŽ CUDA™ technology, delivering dramatically increased processing power for the ultim ate in image quality. Designed w ithout compromise.

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Zeutschels New Zeta Book Scanner

Hello and welcome to issue 69. First of I'd like to say congratulations to Zeutschel on their 50th anniversary and the release of their new (sexy) book scanner! If you read pages 9 and 10 that will make a lot more sense.

Ross Cameron

Now bear with me and it'll become clear that this is relevant. My Wife and I are looking at buying a house and in these tough times buying a property presents a whole host of difficult decisions, and I don't just mean will that garage have enough space for my Ferrari when I have my mid­ life crisis!

The most important factor for most people buying property is affordability. Which is also a key factor in so many areas of business. How do you ensure business continuity and cost effectiveness, and energy efficiency. The answer is often to call in the professionals, it may cost money to hire them in but they could find holes in your plans much quicker than you will, which could prevent your business from springing a financial leak.

A good example of how well calling in outside help can work is on page 20 in a case study explaining how ibml worked with kodak and NHS Wales to refresh their Prescription Services.

Or on page 12 where the cloud can be within reach for smaller businesses and help them to save money in a global marketplace. With companies beginning to offer 'priced per user' systems small businesses have a chance to keep up with the bigger companies and their bottomless IT budgets.

There is so much more to cover and a wealth of information in this issue that I don't have the space to touch on here so read on and don't forget crusty for a little light reading after you've absorbed all that this issue has to offer.

Oh and this is my last issue as Acting Editor as Angela will be back from maternity leave. Don't worry I'll still be around working behind the scenes as Art Director and perhaps when Angela goes on holiday I'll get to play in the big office again! â–

Temporary Editor and Art Director Cloud Is On The Horizon For Small Businesses

^=Jbm l G IG CYMRU NHS

Angela BakerCameron

ibml and NHS Wales Case Study

Chief Editor (currently on leave)

If you would like to submit an article or case study please get in touch by emailing us at: rosscameron@idmionline.com or johnbaker@idmionline.com

Mobile Malware: W hy A . A a Fraudsters Are Two Steps S Ahead

To subcribe to IDMI please visit our website at idmionline.com or by emailing the editor a t : rosscameron@idmionline.com For advertising enquiries please get in touch by emailing : rosscameron@idmionline.com or johnbaker@idmionline.com

O C

How to get your board to approve your Cloud plans

Or contact us by telephone on : (+44)01330 824826

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IDMi SPECIFIC CONTENT

05 13 07 07 11 11 32 31 02 13

25 B2B Marketplace 28 Diary Dates 2010/11

C-Cube/OIT Doculex Genus Group ibml Inotec Micrographic Data Nextscan ScanMicrofilm Wicks & Wilson Zeutschel

IDMi Equipment Guides: 15,16 Doc. Scanners to A3 17 Microfilm Scanners 18 Microfilm Writers 04-08 IM World 29 PENultimate Cover Photograph: Courtesy of Tom Wang

Ross Cameron www.idmionline.com

Partneriaeth Cydwasanaethau Shared Services Partnership

Letter From The Editor

DM :069.03

KODAK AND MMRGLOBAL, INC. HAS ANNOUNCED AN AGREEMENT TO SUPPLY KODAK’S DOCUMENT SCANNERS FOR USE WITH SOLUTIONS OFFERED BY MMRGLOBAL IN THE HEALTHCARE INDUSTRY MMRGIobal will provide physicians’ offices and mid-sized healthcare practices with the KODAK Scan Station Pro 550.

The system comes with a version of the KODAK Capture Pro Software and MMR’s proprietary solution to digitize, archive and share patient charts.

The MMRPro Solution digitizes patient-related healthcare information from paper documents for use within MMRGIobal’s proprietary healthcare software platform.

MMRGIobal’s MyMedicalRecords multilingual network includes more than 500,000 members. Deliveries of the new solution will begin immediately. ■ More: www.araDhics.kodak.com

SECURENVOY HAS DEVELOPED A SECURITY TECHNOLOGY THAT SOLVES THE PROBLEM OF THE SESSION COOKIE A hacking technique used by cybercriminals to hijack a users' online session that any browser can be innocently subjected to.

The Oddjob technique, says Phil Underwood Chief Security Officer, has already been used against customers of banks in Poland and the US, indicating that cybercriminals are already aware of the fraud technology's potential.

"The technique involves infecting a user's computer with a trojan, and then intercepting relevant Web-based commands - plus cookie transmissions - in order to prevent the web site noting that the legitimate user has terminated their online session," he said.

"By using a trojan to log the relevant GET and POST commands, as well as injecting data into an active Web session, cybercriminals can allow a legitimate user to log off their online web service, but keep the session alive on another Internet connection," he added. ■ More: www.securenvov.com

NOTE: Most news items have been edited for content and/or brevity.

Zeutschel book copier zeta makes its debut Zeutschel zeta is the digital central copy station of the future for books and documents of all kinds. Practice oriented scan functions allow faster work with safe results and without bad copies.

The digital book copier can be used out-of-the-box and is operated with the integrated intuitive touch screen. Data is output on paper or for further processing with digital format on USB stick and Internet. This reduces paper consumption which spares the environment just like the low power usage. The compact shapely design of the book copier is unique. Zeutschel ‘Zeta’ is available as of autumn 2011.

"Two reasons have previously prevented widespread use of book copiers: device size and price. We will change that with the Zeutschel zeta," Jorg Vogler, Managing Director at Zeutschel GmbH, promises.

Zeutschel zeta with its scan size of nearly A2 is currently the smallest book copier on the market. And the price of the new Zeutschel model will be about 8.000 Euro, half of the current Zeutschel book copier OS 12000.

Its characteristics make it the ideal solution for all users who have to scan or copy books, files, ring binders or stapled originals efficiently. These include libraries, universities and archives but also authorities and copy shops as well as the entire office environment of e.g. banks and insurance companies as well

as solicitor's office and ad agencies.

Unique control concept Gone are the days of laborious and time-consuming copying. The book is placed on its back in the Zeutschel zeta and is scanned from the top so users can conveniently turn over pages for the next copy. The unique control concept of the new Zeutschel book copier includes a touch screen. It ensures very easy operation together with the preinstalled software.

Users do not have to worry about aligning heavy magazine issues neatly with the edge of the copier.

Zeutschel’s software automatically aligns crooked originals. The program controlled book fold rectification is very handy; troublesome compression of letters in the middle of the open book or document is thing of the past. The scan preview on the touch screen also eliminates bad copies and paper waste. Plug-n-play functions of the Zeutschel

book copier facilitate installation. Insert the mains plug, press the power-on switch and off you go.

Attractive design and versions The compact and smart design of the Zeutschel zeta is setting new design standards in its category. The matt black interior and aluminium coloured exterior of the device ensure an elegant, timeless look.

The Zeutschel book copier is available as a colour system with three different designs: without book carriage, with comfort book carriage and with a large book carriage for demanding scan projects. „The Zeutschel zeta heralds the start of a new copying age. It has never been so easy and cost-effective to use the added value of book scanning for copying as well.

Once again, Zeutschel stays true to its claim of being a trend-setter." explains Jorg Vogler. ■ More: www.zeutschel.com

Send News To: newsdesk@idmionline.com On the web, in print and com ing in March - eM agazine form at!

IDMi:069.04

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NEWS OF A MAJOR DATA BREACH INVOLVING THE COMPUTER SYSTEM OF A MAJOR US DEPARTMENT OF DEFENSE CONTRACTOR UNFOLDS - with 24,000 'sensitive' Pentagon files being lost in the process - data governance specialist Varonis says the data loss is a classic example of what can happen when large volumes of sensitive data are not adequately identified and protected.

"Although the exact details of the data loss are still being revealed, it is likely the Pentagon is in the process of trying to identify how much of the data that was stolen was sensitive and where it was stolen from. Much of the stolen data was also likely unstructured or semi-structured, residing on file share accessible throughout the organization," according to David Gibson, Director of Strategic Accounts and Technical Marketing at Varonis.

"With 26,000 employees, the Pentagon generates a vast amount of digital data every single day, attempting to manage and protect all of this data without some type of automation that provides visibility into what data is sensitive, where it resides and the access permissions settings leaves it vulnerable," he said. ■ More: www.varonis.com IMPERVA, THE DATA SECURITY LEADER, HAS RELEASED THE RESULTS OF THE IMPERVA 2011 WEB APPLICATION ATTACK REPORT (WAAR), which revealed that web applications, on average, experience twenty seven attacks per hour, or roughly one attack every two minutes. The WAAR, created as a part of Imperva’s ongoing Hacker Intelligence Initiative, offers insight into actual malicious web application attack traffic over a period of six months, December 2010 through May 2011.

Imperva monitored and categorized more than 10 million individual attacks across the internet, including attacks witnessed via onion router (TOR) traffic as well as attacks targeting 30 different enterprise and government web applications.

The WAAR outlines the frequency, type and geography of origin of each attack to help security professionals better prioritize vulnerability remediation. ■ More: www.imperva.com

IDMi:069.06

NOTE: Most news items have been edited for content and/or brevity.

KODAK Capture Pro Software Adds Compatibility for CONTEX W ide-Form at Scanners to Integrate Large and Small Document Workflows An agreement between Kodak and Contex will allow enterprise organizations to unify information from largeformat and standard sized documents into KODAK Capture Pro Software. The new compatibility between Contex’s wide format scanners and Capture Pro Software will provide users with a single interface to integrate information from these sources and deliver into databases and EDM/ECM applications.

“Contex and Kodak working together provides users a major step forward to help bridge the divide of managing large and small documents in a single workflow,” said Phil Magenheim, President, Contex Americas. “Channel partners selling scanners along with EDM/ECM services and solutions can now provide a common interface and

common support for diverse sources of document-based information.”

Contex’s large format scanners are used to reproduce large format drawings, charts, maps, or other over-sized documents directly into EDM/ECM workflows. KODAK Capture Pro Software provides users with a single interface to efficiently capture and manage images and critical index data from small and large format scanners within an office setting.

“This compatibility enables an essential link for streamlining content from diverse sources into a single, unified database,” said Brian Bagan, Director of Business Development, United States and Canada, Document Imaging, Kodak’s Business Solutions and Services

Group. “This solution demonstrates the broad capabilities of KODAK Capture Pro Software.”

Projects that include both wide format and standard sized documents can pose challenges for enterprise workflows managed by service bureaus and mediumto large-sized businesses. EBizDocs, an electronic document management service provider based in Albany, N.Y., sources information from a variety of documents including larger surveyors’ records, to letter­ sized building code regulation papers. The new compatibility between CONTEX Scanners and Capture Pro Software eliminates steps in the process to improve overall user productivity. ■ More: www.araphics.kodak.com

Jumio Turns Any Webcam into a Credit Card Reader, Creating the W orld’s Most Secure Way to Pay Online Payment company Jumio today unveiled a new technology solution for businesses to increase security and ease of use for online and mobile credit card payments. Jumio’s patented Netswipe solution turns any webcam into a secure credit card reader that allows merchants to more easily and efficiently accept payments online.

“Jumio bridges the gap between the security and trust of credit card payments at the point of sale and the availability and convenience

of modern day online transactions,” says Jumio founder and CEO Daniel Mattes. "Consumers love the ease-of-use and the smooth experience associated with completing a transaction. At a time when both consumers and businesses are looking for more efficient and safe ways to make credit card purchases, Netswipe promises to usher in a new era of disruption that makes online payments easier than ever before.”

Netswipe is the first and only solution that enables online card-present-transactions: Checking out just like at the point of sale (POS). To complete a transaction, consumers briefly hold their credit card in front of their webcam. Through secure videostreaming, the credit card details are recognized and verfied. No snapshot image is taken, no data is stored on the computer that is used for the payment. ^ More: www.iumio.com

Bringing Card Present Transactions Online

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CANON U.S.A., INC, A LEADER IN DIGITAL IMAGING, IS PROUD TO CELEBRATE THE 20-YEAR ANNIVERSARY OF ITS JAMESBURG, NEW JERSEY LOCATION. In commemoration of this milestone, a Japanese maple tree was planted on-site at an event attended by Seymour Liebman, executive vice president, chief administrative officer and general counsel, Canon U.S.A., Harry Shibata, Jamesburg branch director and Jamesburg employees with 20 years of service or more to Canon.

“The 20-year celebration at this facility is a testament to the hard work of the employees who work day in and day out at this facility,” said Seymour Liebman, executive vice president, chief administrative officer and general counsel, Canon U.S.A. “We are thankful for the support we have received from the community over the years and look forward to continuing our relationship for years to come.” ■ More: vywvy-USa,can<?n-C<?m A NEW GENERATION OF REGULATORY COMPLIANCE RULES MANDATES THE USE OF MULTI-FACTOR AUTHENTICATION ... to ensure that only authorized IT staff are able to access an organization’s powerful privileged accounts.

Trustworthy authentication is especially crucial when it comes to the identities of privileged users such as IT administrators, application developers and others who login to computers, applications and appliances with elevated, “super-user” credentials. According to SANS Institute, “the misuse of administrator privileges is the number one method for attackers to spread inside a target enterprise.”

Lieberman Software Corporation is responding to the need for reliable multi-factor authentication by upgrading the latest versions of its Enterprise Random Password Manager™ (ERPM) and Random Password Manager™ (RPM) products with native support for the Yubico token, YubiKey®. Lieberman Software provides products that actively discover and manage privileged identities used in government and commercial enterprises. ■ More: www.liebsoft.com

IDMi:069.08

NOTE: Most news items have been edited for content and/or brevity.

Top US Vendor Digitech Systems certifies InoTec Scanner InoTec high performance scanners have been certified for Digitech Systems’ software product PaperVision® Capture. This was announced by the German scanner specialist and RaamProducts, the Independent European distributor for Digitech Systems software solutions.

The certification is valid for InoTec’s models 4x1,4x2 and 51 x. The first joint European project has already been implemented: Cintas Document Management, a BPO in the Netherlands, employs the total solution for its scanning services.

"The combination of high performance scanners, made in Germany and PaperVision Capture software provides users with an efficient worldclass solution for document capture," explains Sean Morris, Sales Director, Digitech Systems.

Peter Schnautz, CEO of InoTec GmbH is delighted with the additional step it represents in the exploration of the North-American market:

"Digitech Systems is another leading US vendor of capture software that we were able to convince of the merits of mutual cooperation".

Another goal is to jointly explore business opportunities with European customers and expand North American markets. He has particular praise for the unbureaucratic certification process, which is testimony to the high flexibility exhibited by medium-sized enterprises worldwide.

PaperVision Capture is a highly scalable and flexible system for data capture and document indexing. Another plus is its very attractive costperformance ratio. InoTec scanners offer innovative scan technologies that ensure reliable and efficient document digitisation. They stand out due to their rugged construction and ease of handling in both operation and maintenance.

"These properties make the combination of InoTec scanners and Digitech

Systems capture software very attractive, especially for European Integrators, VARs and BPOs", explains WolfChristopher Gramatte, responsible for export marketing at InoTec GmbH. Lion Tokkie, CEO of RaamProducts, reports on the first European pilot project: "InoTec scanners and PaperVision Capture are used in a production environment by the scannir^g and storage service provider Cintas Document Management".

Integration, as well as specific customer requirements, were implemented in a very short period of time. „The customer is very happy”, adds Johan de Lange, CEO of system integrator ECM Services. As certified InoTec partner ECM was responsible for the successful implementation of the complete solution.

Digitech Systems plans, with the support of RaamProducts, to markedly intensify its European activities. ■ More: www.inotec.eu

Software-Based Call Recording Could Cause FSA Compliance Nightmares TeleWare, the leading provider of communications solutions for mobile and distributed workers, has warned the UK financial sector that suppliers offering mobile call recording solutions that rely on applications running within the handset could potentially cause more problems than they solve.

“Since we launched our network-based call recording solution in May, a number of rival firms have jumped on the bandwagon. A closer look at some of these vendor solutions highlights deep

technical flaws that we feel potential customers need to consider," says Steve Haworth, CEO of TeleWare Group Pic, “Some will talk about 'App less’ or 'software independent' but, when you look closely, they still require an application on the handset to provide some features such as call routing for lower cost, roaming or compatibility with different networks.”

“Some of these firms will gloss over this technical issue but it is critical that organisations understand that these limitations increase the inherent security risks and,

IM World: News from around the globe

even when accompanied by compliance process checks, may lead to potential compliance failures. As a CEO, I know I would not want to live with that risk,” added Haworth.

Amongst the half a dozen vendors that claim to offer mobile call recording, Haworth highlights solutions which have a vagueness around the need for an application on the handset, as well as limited coverage, both causes for concern. ■ More: www.teleware.com

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ZEUTSCHEL

Zeutschel Launches New Zeta Book Scanner A spirit of optimism broke out at Zeutschel's International Dealer Days: "As well as a new generation of book copiers and book scanners, new stimulus for growth is provided by a complete range of software applications for digitisation projects," says Jorg Vogler, Managing Director of Zeutschel GmbH. In mid-June, more than 35 solution providers from six continents met at the Tubingen headquarters for an intensive exchange of information and ideas. "Internationally-speaking, not one of our competitors is positioned as well as Zeutschel. And this is down to our partners for their close and loyal cooperation," states Jorg Vogler, referring to the 80 % international share of total sales.

"Internationally-speaking, not one of our competitors is positioned as well as Zeutschel. And this is down to our partners for their close and loyal cooperation," states Jorg Vogler, referring to the 80 % international share of total sales.

In Tubingen, July 2011 The www.idmionline.com

International Dealer Days marked the company's 50-year anniversary.

Zeutschel has evolved from its beginnings as a provider of scientific micro-film equipment to become a world market leader in book scanners and a solution provider for all demands involving mass digitisation.

Zeutschel Zeta Launch

"We followed this path," says Jorg Vogler, "together with many of our international partners." Attendees such as Brian Graham from Best-Tec from the UK, S. Domchai from DMS Thailand and Mohammadreza Khoshatefeh from RPI from Iran having been working with Zeutschel IDMi:069.09

since the early 1980s, others for more than 20 years.

"What a sexy machine" Jorg Vogler estimates the growth potential for digital solutions including book scanners and software - to be more than 30 percent in the next three years.

A key element in the Zeutschel growth strategy is zeta, a multi­ function device for digitalising and copying of books and all manner of bound documents. "Scanners never looked better," explains Jorg Vogler and continues: "Neither did your scans."

"A key element in the Zeutschel growth strategy is zeta, a multi­ function device for digitalising and copying of books and all manner of bound documents."

Beside the high degree of functionality, ease-of-use and attractive design it provides, zeta is characterised by its compact size and a cost effectiveness which has never been seen before.

As a result, the new Zeutschel model is currently the world's smallest book scanner and book copier on the market with a scanning area larger than A3. And, at a starting price of €8,000, zeta also has an extremely competitive edge against highperformance book copiers.

With all these features, zeta is not only of interest within a library IDMi:069.10

environment but also for the entire office area too. Zeutschel sees banks and insurance companies, tax offices and law firms as new target groups.

"In these environments, zeta is the perfect tool for scanning books carefully and efficiently as well as all manner of new types of document such as magazines, ring binders, contracts, balance sheets or building plans," explains Jorg Vogler.

Since the CeBIT premiere in March, Zeutschel has already taken more than 150 orders, plans for 2011 envisage 300 installations. After which, Zeutschel wants to market 1,000 items annually.

Matt McCabe, Head of Sales and Marketing with the American partner Crowley reports a high demand in the United States. The reaction of most of his customers can be summed up in just four words: "What a sexy machine."

Active dialogue Additional business potential for the international partner is provided by OSCAR. A complete range of software and accompanying services for construction and operation of digital libraries can be found under this umbrella brand.

"OSCAR enhances the expertise of our partners as solution providers.

They not only profit from hardware sales, they also profit from software budgets which are available for digitisation projects," emphasises Jorg Vogler.

Feedback on OSCAR from abroad is growing. Digitisation of land registry maps and land registers in South Africa are controlled and monitored using the workflow software Goobi ZED. In addition to product launches and corporate news, the International Dealer Days also set aside plenty of time for an active dialogue. "I have learnt a great deal about the challenges and success stories of other partners during the talks and discussions. Consequently, I can draw valuable conclusions for my Zeutschel Zeta Launch

own work," declares Herwig Eelen, Managing Director of ACMIS from Belgium.

And with an evening meal at the Stuttgart television tower and a barbecue event, there was also plenty of time for networking and social gatherings. "We enjoy coming to Zeutschel. I always feel extremely welcomed and the partner-feeling is plain to see," says Mounir Amara, Managing Director of 4Capture, France.

"Since the CeBIT premiere in March, Zeutschel has already taken more than 150 orders, plans for 2011 envisage 300 installations."

All the contributors to the International Dealer Days came to a positive conclusion at the end of the event: "We have been able to pick up valuable input for future products and corporate developments from the feedback and suggestions of our partners. This will further boost our innovative capabilities and market leadership," says Jorg Vogler.

Makis Bonanos, Managing Director of Globo Greece summed up on behalf of all participants with: "The Dealer Days were extremely interesting with plenty of fresh news. Together with Zeutschel, we are looking forward to tapping into new markets and business potential." ■ More: www.Zeutschel.com

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CLOUD IS ON THE HORIZON FOR SMALL BUSINESSES

By Jack Wilson, Digital Marketing Manager of Commensus Pic In our increasingly globalised world, small businesses need an effective communications network to span the geographically dispersed parts of the business. But the business applications required to achieve this are an expensive proposition in our current economic climate. This is making it increasingly difficult for small businesses to compete with large corporations who hold seemingly infinite budgets. But we are now seeing the emergence of multi-tenanted business applications based upon a price-per-user model, or in other words, the Public Cloud.

This is allowing small businesses to enjoy enterprise level services, security and products, at a fraction of the cost.

Now is the time to start “Thinking Big” - and using communications to get there. With Cloud Computing, instead of running Desktops, Applications, Exchange or Voice through physical IDMi:069.12

in-house servers, they are hosted on centralised virtual servers in a data centre.

This whole process is instantaneous to setup and effortless to use; you just login, customise and begin.

Applications are more scalable, more secure and more reliable as you don’t need a copy of an app for every department using it, just one app which is flexible enough for everyone to customise for their own specific needs. You can instantly provision applications whenever you need them as the end user directly controls the resources they require. This allows companies striving to adapt to the pace and dynamism of business today to deploy highly resilient virtual machines for their staff, dawning a new era of flexibility.

Managers are starting to recognise a change in the dynamics of their businesses now that staff can be

Cloud Computing for Small Business

networked more cost-effectively, no matter where in the world they are.

Employees can benefit from increased mobility with access to their individual desktop user profile from any device - Laptop, Thin Client or iPad - from anywhere in the world within range of a 3G network. This makes it easy to connect people and offices in one cohesive, responsive unit in which users share and synchronise emails, diaries and files.

Small businesses can hire homebased workers, or open small branch offices, or more effectively connect employees on their mobiles to deliver seamless, customer service as easily as a large corporation. Cloud Computing also boosts employee productivity and innovation by providing access to the latest technology without the need for any * investment in upgrades so small businesses get world-class IT on a global scale without having to ► www.idmionline.com

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Just place the original document and off you go!

The newzefa delivers high-quality data with the highest resolution in no time flat.

The book is scanned overhead, book curves are corrected, distorted letters in the book fold, or bent plots are automatically straightened by the software, as are original documents that are positioned crookedly.

That's what we call plug’ntscan!

Distributed in United Kingdom by:

Distributed in North America by:

Mr Brian Graham, BEST-TEC Ltd. Venture House, Arlington Square, Downshire Way, Bracknell, Berkshire, RG12 1WA, Great Britain Phone: 07000 - 785368 Fax: 020 - 7691 9661 info@best-tec. ltd. uk www.best-tec.ltd.uk

Mr Christopher W. Crowley, The Crowley Company 5111 Pegasus Court - Suite M Frederick. Maryland 21704, USA Phone: (240) 215 0224 Fax: (240) 215 0234 info@thecrowleycompany, com www.thecrowleycompany.com

ZEUTSCHEL www.zeutschel.com/zeta

ZEUTSCHEL - The Future of the Past.

Conversion Service Providers

DocuLex

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GROW Your Business

INCREASE Your Bottom Line Become a DocuLex Dealer Partner O ffer our aw ard-w inning “Archive Studio” docum ent m anagem ent softw are suite as a Service BETTER Service EXCEPTIONAL software RIGHT solution

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• Collaboration • Email Archiving and Compliance • Customized Workflow and Records Retention • Knowledge Management

Why Partner With DocuLex to Offer Archive Studio Software as a Service?

• Give your customers a complete hosted solution for managing documents after the conversion process • Increase your recurring revenue and customer retention • Attract new customers and add value to your existing customer base • DocuLex provides direct support to customer for anything related to software use • Customer can get started for as little as $40 per user per month

DocuLex is committed to our partners - we provide innovative, proven solutions to ensure your success, and the tools you need to grow profits - on premise server version of Archive Studio also available

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◄ spend a penny.

IT executives have raised some concerns about the security of their data in the Cloud. But since all data and applications are centralised in a data centre, it is vastly easier to enable and enforce processes and procedures to ensure security, privacy and other best practices. No data is stored on a device, so you never have to worry about proprietary data falling into the wrong hands if the device itself is lost, stolen or breaks. This is especially significant with potentially gigabytes of sensitive corporate data sitting on the desk of every member of staff.

But many executives are still hesitant to take the step: their view is that they would no longer be able to ‘touch and feel’ the systems which drive their business. Alex Parker, CTO of Commensus PLC is not surprised by this reaction, but feels there is sufficient experience of remote working to allay those fears.

“Data centres have been on the scene for three decades or more: Cloud computing is simply a logical progression of that service. There has been little evidence of companies experiencing problems with access to data and with comprehensive service level agreements that specify virtually continuous availability, any remaining concerns should be set aside.”

The Desktop Computing era has brought computing power into the hands of the users, but left them still dependent upon IT to provision the back-end infrastructure such as networks, servers and firewalls.

Maintenance on in-house infrastructure tends to be daunting and very expensive. What’s more, disaster can ensue at anytime from drive failures, viruses, corrupt databases, server patches and the list goes on. You also need to pay for all the hardware and a team to manage it. Since application servers tend to be driven by departmental budgets, IT infrastructures often end up as over provisioned mishmashes of equipment, processes and technology entailing excessive cost IDMi:069.14

and huge inefficiencies with servers running at 15-25% of capacity. Cloud servers, on the other hand, run at 7590% of capacity. This results in less office space, hardware, staff and power requirements saving a lot of money, and the environment.

Fundamental to the Cloud Computing argument is that software is rented rather than purchased outright.

Finance directors will immediately draw a comparison between the two routes and demonstrate that after typically 2.5 or 3 years, the rental payments on exactly the same resources would appear to exceed the capital cost: it would therefore make little sense to accept a rental agreement.

While that break-point may be correct at first sight, Alex Parker of Commensus argues that there are important considerations to be taken into account. “It assumes that any equipment purchased is being fully utilised from the outset. If a company has acquired IT solutions with the capacity to take it forward three or five years, for example, it is paying for resources on which it cannot generate a return on capital.

Changed circumstances may mean that the capacity is never fully taken up.”

Cloud Computing offers the prospect of moving most IT expenditure from the balance sheet to the profit & loss account. This in turn removes capital expenditure, reducing operational expenditure and gives small businesses the budget predictability they need. IT departments can then concentrate on the front-end issues that will enable business survival and growth.

With Cloud Computing, instead of making one capital commitment to purchase the hardware and another to acquire expensive software, companies effectively rent both the hardware and the software, paying only for the resources that are actually employed. So you don't pay anything when services are not required, doing away with Cloud Computing for Small Business

unnecessary overprovision of resources to allow for occasional spikes in requirements. Companies can go from 20 workstations to 80 and back to 50 again in the time it takes to authorise the online paperwork. This “pay-as-you-grow, save-if-you-shrink” model works out much cheaper in the long run.

In the past, it could take a company six to eight weeks to commission an application server. Now, computing power and storage space is becoming a commodity, bought when needed and scaled up when necessary. This dynamic resource management is enabling organisations to respond faster to market changes and gain an advantage over their competitors. It is this agility and scalability that persuades most companies to venture into the cloud.

But Cloud Computing is more than an IT deployment. Moving into the cloud is a cultural shift as well as a technology shift. For IT staff, and especially the chief technology and chief information officers, it requires a rethinking of their roles. 70% of time previously wasted on operational maintenance and upgrades is then available to spend focusing on business strategy. This allows a company to take advantage of new opportunities to innovate and grow.

Most businesses are small (over 98% have less than 100 employees) and they like it that way: they value the flexibility, responsiveness and customer interaction. It is clearer than ever that the competitiveness of an organisation is now less dependent on its size than ever before. By making effective use of today's communications capabilities, small businesses can compete against anyone, anytime, anywhere, of any size. If you think it, you can do it. With the development of cloud technology and the applications and solutions available to small business, the sky really is the limit and size is no longer an issue. ■ More: www.commensus.com www.idmionline.com

IDMi Document Scanner Guide (Up To A3)

Hewlett Packard

ibml

InoTec

E&OE

1000 2500 2500 2500 5000 2500 3500 1000 2500 Unlimited Unlimited 60000 60000 60000 10000 10000 4000 4000 1000 400 1500 700 1500 1000 3000 4500 5000 6000 8000 10000 10000 60000 1000

4000 20000 250 500 2000 2000 2500 8000 8000 100000 2000 5000 2000 5000 250 250 Unlimited Unlimited Unlimited Unlimited Unlimited Unlimited Unlimited Unlimited data.

600 600 600 600 600 600 600 600 1200 1200 600 300 1200 600 600 600 600 600 600 600 600 600 300 400 400 400 600 600 600 600 600 300 600 600 600 600 600 600 300 600 600 600 600 600 600 600 600 1200 600 600 600 800 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 2400 2400 600 600 600 600 400 400 400 400 400

IDMi Tested (Issue) Colour Duplex Speed IPM Colour Simplex Speed IPM BW Duplex Speed IPM BW Simplex Speed IPM

Fujitsu

100 1000 2500 3000 3000 3000 8000 1000 1000 2500 2500

Max DPI

Epson

B&W / Colour Connector AV36 Sheetfed D A4 BW + C USB 2 No No AV50F Sheetfed D A4 BW ♦ C USB 2 No 20 D A4 AV176+ Sheetfed BW + C USB 2 No 50 D A4 BW + C AV186+ Sheetfed USB 2 No 50 AV210D2+ Sheetfed S A4 BW + C USB 2 No 50 AV220D2+ Sheetfed D A4 BW + C No USB 2 50 AV320D2+ Sheetfed D A3 BW + C USB 2 No 150 AVA6+ Flatbed S A6+ BW + C USB 2 Yes No AVA5 Flatbed S A5 BW + C USB 2 Yes No FB1200 Flatbed S A4 Yes BW + C USB 2 No FB5000 Flatbed S A3 BW + C USB 2 Yes No s 4”x BW + C No No IS15 Photo USB 2 IS1000 Photo s A4 BW + C USB 2 Yes No s A4 BW + C USB 2 Yes No FB2280E Flatbed s A3 BW + C USB 2 Yes No FB6280E Flatbed AV620C2+ Flatbed & Sheetfed D A4 BW + C USB 2 Yes 50 AV6350 Flatbed & Sheetfed D A3 BW + C USB 2 Yes 100 AV3200U-f Flatbed & Sheetfed D A4 BW + C USB 2 Yes 50 AV3852U Flatbed & Sheetfed D A4 BW + C USB 2 Yes 50 @V2800 Network D A4 BW + C USB 2 Yes 50 @V6600 Network D A4 BW + C USB 2 Yes 50 IntelliScan XDS 0 A3 BW + C TWAIN No 500 IntelliScan 6000 & 9000 D A3 No BW + C TWAIN 500 Spectrum XF 8090D D A3 BW + C SCSI 3 No 500 D A3 Spectrum XF 8120D BW + C SCSI 3 No 500 D A3 No Spectrum XF8140D BW + C SCSI 3 500 Truper 3200 D A3 BW + C USB 2.0, SCSI 3 Opt 200 Truper 3600 D A3 BW + C USB 2.0, SCSI 3 No 200 Sidekick 1200 D A4 BW + C USB 2.0, SCSI 3 No 120 Sidekick 1400U D A4 BW + C USB 2.0 No 120 730DC FB D A3 BW + C SCSI 2/3, Firewire Yes 50 D A4 No 100 CD-4070NW BW + C SCSI 3, USB 2 BW + C USB 2 Yes DR-121OC S A4 35 DR-201 OC D A4 USB 2 No 50 BW + C DR-2050C D A4 BW + C USB 2 No 50 DR-251 OC D A4 BW + C USB 2 No 50 DR-2580C D A4 BW + C USB 2 50 Opt DR-301 OC D A4 BW + C USB 2 No 50 SCSI 3, USB 2 No 100 DR-3080C II D A4 BW + C DR-401 OC D A4 BW + C SCSI 3, USB 2 No 100 D A3 BW + C SCSI 3, USB 2 No 100 DR-501 OC DR-7090C D A3 BW + C SCSI 3, USB 2 Yes 100 D A3 BW No DR-7580 SCSI 3, USB 2 500 No 500 DR-9080C D A3 BW + C SCSI 3, USB 2 DR-X10C D A3 BW + C SCSI 3, USB 2 No 500 D A4 BW + C USB 2, Network No 50 ScanFront 220 GT-1500 S A4 BW + C USB 2 Yes 40 GT-2500 & Plus D A4 BW + C USB 2, Network Yes 50 GT-15000 S A3 BW + C USB 2, SCSI Yes 100 GT-20000 & N Pro D A3 BW + C USB 2, SCSI, NW Yes 100 D A3 2 X SCSI, NW Yes 100 GT-30000 BW + C Yes 100 fi-4340C D A4 BW + C SCSI 2, USB 2 fi-4860C2 D A3 BW + C SCSI 2 No 500 D A4 BW + C USB 2 Yes 50 fi-5015C fi-5110C D A4 BW + C USB 2 No 50 No 50 fl-5120C D A4 BW + C SCSI 2, USB 2 BW + C SCSI 2, USB 2 Yes 50 fi-5220C D A4 D A3 BW + C SCSI 2, USB 2 No 100 fi-5530C2 fi-5650C D A3 BW + C SCSI 2, USB 2 No 200 fi-5750C D A3 BW + C SCSI 2, USB 2 Yes 200 D A3 BW + C SCSI 2, USB 2 No 500 fi-5900C D A4 Network No 50 fi-6000NS BW + C fi-6130 D A4 BW + C USB 2 No 50 fi-6140 D A4 BW + C SCSI 2, USB 2 No 50 fi-6230 D A4 BW + C USB 2 Yes 50 Yes fi-6240 D A4 BW + C SCSI 2, USB 2 50 No ScanSnap S300 D A4 BW + C USB 2 10 D A3 USB 2 No 50 ScanSnapS510 BW + C S A4 BW + C USB 2 Yes 50 ScanJet 5590 S A4 BW + C USB 2 Yes 50 ScanJet 7650 Yes 50 D A4 BW + C USB 2, SCSI ScanJet 8470 Network No 1000 D A3 BW + C ImageTrac - Lite Network No 1000 ImageTrac 5300 D A3 BW + C ImageTrac 5400 D A4 BW + C Network No 1000 Scamax H04-51 Obd No 450 D A3 B&W SCSI3 Scamax H04-515bd (Scan-fMicrofilm) B&W SCSI3 No 450 D A3 LAN No 500 Scamax M06-402CD D A3 B&W + C LAN No 500 Scamax M06-412CD D A3 B&W + C Scamax M06-422CD D A3 B&W + C LAN No 500 All information provided as a guide only. Please contact the suppliers manufacturers to verify Model

Duty Cycle

Canon

ADF Cap.

Bowe Bell & Howell (NOW BY KODAK)

Flatbed

BancTec

Format

Avision

Duplex

Make

5 15 20 30 60 60 60 10 8 6 5 8 8 14 14 20 50 30 50 18 30 550 260 75 120 140 67 67 23 43 38 42 12 20 20 25 25 30 25 42 50 70 75 90 100 26 18 27 16 23 30 40 60 15 15 25 25 35 55 55 100 25 40 60 40 60 8 18 8.5 10 25 264 264 438 230 230 90 120 150

8 30 40 60

120 120

-

20 100 60 100 14 60 550 260 150 240 280 112 112 42 76 13 85 40 38 50 50 30 50 84 100 88 150 180 200 52 27 16 30 80 120 15 30 50 50 70 110 110 200 50 80 120 80 120 16 36 50 528 528 876 460 460 180 240 300

5 15 20 30 60 60 60 10 8 6 5 8 8 14 14 20 23 30 50 10 30 550 260 75 90 140 67 67 10 19 18 42 12 13 7 25 13 60 13 42 50 70 N/A 50 100 16 12 11 10 15 15 16 60 15 15 25 25 35 55 55 100 25 30 40 30 40 4 18 8.5 10 25 264 264 438 90 120 150

8 30 40 60

120 120

20 28 60 100 10 60 550 260 150 180 230 104 104 18 34 9 26 12 50 26 60 26 84 100 88 100 200 32 11 11 15 29 120 15 30 50 50 70 110 110 200 50 60 80 60 80 8 36 50 528 528 876 180 240 300

IDMi Docum ent Scanner Guide (Up To A3) Continued CD

2> $ V) V) a 1 o 5 2 1. « ¥ x CO (A V) i n I I a s. s.

C

X

B&W Si Colour 130 S A4 BW + C USB 2 No 50 140 S A4 BW + C USB 2 No 50 155 S A4 BW + C USB 2, SCSI 2 Yes 75 165 D A4 BW + C USB 2, SCSI 2 Yes 75 1150 S A3 BW + C Firewire No 150 1160 D A3 BW + C No Firewire 150 1250 S A3 BW + C Firewire Opt 150 1260 D A3 BW + C Firewire ° E l 150 1280 D A3 BW + C Firewire opt 150 1610 S A3 BW No 500 Firewire I620 S A3 BW + C Firewire No 500 11120 ScanMate S A4 BW SCSI 2 + USB 2 Opt 75 11210 S A4 BW + C USB 2 50 Opt 11220 D A4 BW + C USB 2 50 Opt 11310 S A4 BW + C USB 2 Opt 50 11320 D A4 BW + C USB 2 Opt 50 11410 S A4 BW + C USB.2 No 150 11420 D A4 BW + C USB.2 No 150 11440 D A4 BW + C USB.2 No 150 11840 D A3 BW + C Firewire No 500 11860 No D A3 BW + C Firewire 500 Scan Station 100 D A4 BW + C USB 2, Network No 50 H Series D A4 No 1,400 BW + C SCSI 2 MFS655 D A3+ BW + C No SCSI-3 UW 500 MFS615 D A3+ BW No SCSI-3 UW 500 MFS455 D A3+ BW + C SCSI-3 UW No 500 MFS415 D A3+ BW SCSI-3 UW No 500 MFS402 D A3+ BW + C SCSI III, LAN No 500 MFS412 D A3+ BW + C SCSI III, LAN No 500 MFS422 D A3+ BW + C SCSI III, LAN No 500 MF S200-4065CW D A3 BW + C No 300 USB 2 MF S200-4085CW D A3 BW + C USB 2 No 300 MF S200-2028C D A4 BW + C No 100 USB 2 MF S200-2048C D A4 BW + C USB 2 No 100 ScanMaker 3880 Consumer S A4 BW + C USB 2 Yes No ScanMaker 5800 Consumer S A4 BW + C USB 2 Yes No ScanMaker S450 Consumer S A4 Yes BW + C USB 2 No ScanMaker S480 Consumer S A4 Yes BW + C USB 2 No ScanMaker 1800 Graphic S A4 BW + C Yes No USB 2 ArlixScan F1 Graphic S A4 BW + C USB 2 Yes No ScanMaker 9800XL Graphic S A3 BW + C USB 2 Yes No ScanMaker 1000XL Graphic S A3 BW + C USB 2 Yes No XT-3300 Book Yes S A4 BW + C USB 2 No XT-3500 Book S A4 Yes BW + C USB 2 No FileScan 1600XL Book S A3 BW + C Yes USB 2 No FileScan 1620 Book S A3 BW + C Yes No USB 2 Medi-1200 Dental s m BW + C Yes No USB 2 Medi-2200 Dental s m BW + C USB 2 Yes No Medi-3200 Mamm s m BW + C USB 2 Yes No Medi-6000 X-ray s m BW + C USB 2 Yes No Medi-6000-f X-ray s m BW + C USB 2 No 1 Med1-7000 X-ray s m BW + C USB 2 No 1 AS3690i A4 BW + C n/a No n/a D AS3690t D A4 BW + C No n/a n/a DS1225m D A3 No n/a BW + C USB 2 PS1225P D A3 BW + C USB 2 No n/a KV-S1025C D A4 BW + C No 100 USB 2 KV-S2028 D A4 BW + C USB 2 No 100 KV-S2048C D A4 No 100 BW + C USB 2 KV-S3105C D A4 No 1000 BW + C SCSI, USB 2 KW-S4065CL & CW D A3 BW + C USB 2 No 300 KW-S4085CL & CW D A3 BW + C USB 2 No 300 KV-S7065C D A4 BW + C SCSI, USB 2 Yes 200 OptlcSIlm M12 S A4 BW + C USB 1.1 No 1 Sht OptiCard 610 S A8 BW + C USB 1.1 No 1 Card Optic Book 300 S A3 BW + C USB 2 Yes N/A OpticBook 3600 S A4 BW + C Yes N/A USB 2 Optic Book 4600 s A4 BW + C USB 2 Yes N/A MobileOffice D28 D A4 BW + C USB 2 No 1 Sht SmartOffice PS256 D A4 BW + C USB 2 No 50 SmartOffice PS281 No 50 S A4 BW + C USB 2 SmartOffice PS286 BW + C No 50 D A4 USB 2 SmartOffice PL806 S A4 BW + C USB 2 Yes 50 SmartOffice PL812 S A4 BW USB 2 Yes 50 SmartOffice PL1200 80 S A4 BW + C USB 2 Yes SmartOffice PL2546 D A4 BW + C Yes 50 USB 2 SmartOffice PL3000 S A4 BW + C Yes 80 USB 2 SmartOffice PL7000 s A4 BW + C USB 2 Yes 80 OpticPro A320 s A3 BW + C USB 2 Yes Optic Pro A360 s A3 BW + C USB 2 Yes All information provided as a guide only. Please contact the suppliers manufacturers to verify Model

Kodak

Klelndienst microform GmbH

Microtek

OPEX

Panasonic

Plustek

E&OE

o c ■2.

1000 1000 1200 1500 3000 3000 5000 5000 7500 80000 80000 1000 1500 1500 3000 3000 7500 7500 10000 Unlimited Unlimited 1000 unlimited unlimited unlimited unlimited unlimited unlimited unlimited 10000 10000 X 4380

600 600 600 600 300 300 300 300 300 300 300 600 600 600 600 600 600 600 600 300 300 600 300 400 400 400 400 600 600 600 600 600 600 600 X X

* X X X X X X X X X

Unlimited Unlimited Unlimited Unlimited 4380 4380 10000 10000 8800 -

5000 -

1000 -

isoto 1500 1500 -

data.

25 25 32 32 40 40 50 50 62 80 80 32 30 30 60 60 60 60 75 160 200 25 80 160 160 120 120 90 120 150 60 80 40 72

50 20 80 100 124 ???

60 120 120 150 320 400 50 80 320 320 240 240 180 240 300 120 160 80 144

20 20 20 20 40 40 50 50 62 N/A 80 25 30 30 30 30 30 30 75 160 200 20 180 160

40 40 80 .

100 124 ??? ???

60 60 60 150 320 400 40 80 320

120 240 90 120 150 60 80 18 32 600 6s/6 600 600 12s/ 600 03s/ 01s/ OOd OOd OOd OOd 600 600 600 600 600

600 4800 3200 600 600 600 OOd 200 90 90 56 200 90 90 56 300 110 110 56 300 110 110 56 600 41 72 18 600 22 40 9 600 41 72 18 600 41 72 18 600 65 130 65 600 85 170 85 600 60 100 60 600 3 3 600 10 N/ - : 600 - : 20 1200 20 1200 20 20 600 28 56 28 600 25 50 25 600 20 50 20 600 25 50 25 1200 8 8 600 8 N/A 1200 12 12 1200 25 46 25 1200 30 30 600 70 70 1600 5 5 600 24 24

180 240 300 120 160 36 64 - j - | - | 56 56 56 | 56 32 16 32 32 130 170 100 -

]

.

I

56 50 50 50 -

46 -

-

j |

:

IDMi Docum ent Scanner Guide (Up To A3) Continued

600 600 600 400 600 300 400 600 600 600 600 600 600 600 600 600 600 600 600 600

IDMi Tested (Issue) Colour Duplex Speed IPM Colour Simplex Speed IPM BW Duplex Speed IPM BW Simplex Speed IPM

Connector A4 Network Yes 50 A3 Network Yes 50 A3 SCSI 2, SCSI 3 Yes 200 A4 SCSI 2 Yes 50 A3 SCSI 3. USB.2 Yes 200 A3 SCSI 3 A3 BW + C SCSI 3.

No A3 BW SCSI 3.

No â&#x2013; A4 No 1 Sht 100 A4 BW + C USB 2 No 1 Sht 100 A4 BW + C USB 2 No 50 A4 BW + C USB 2 No 50 s A4 BW + C USB 2 No 1 Sht D A4 BW + C USB 2 Yes 50 1000 S A4 BW No USB 2 50 3000 D A4 BW + C USB 2 No 50 3000 D A4 BW + C USB 2 No 50 3000 D A4 BW + C USB 2 No 50 3000 S A4 BW + C USB 2 Yes 50 2500 S A4 BW + C USB 2 Yes 50 2500 D A4 BW + C USB 2 Yes 100 6500 S A3 BW USB 2 Yes 120 8500 Please contact the suppliers manufacturers to verify data.

D D D S D S D D S D S S

Max DPI

E&OE

Duty Cycle

Xerox

ADF Cap.

Visioneer

B&W / Colour BW + C BW + C BW + C BW BW + C

Flatbed

Scan-Optics Staude

Aficio IS 200e Aficio IS 300e Aficio IS 330dc Aficio IS 450se Aficio IS 760d SO Series HQ-C HQ-G Strobe XP220 Strobe XP300 XP450 PDF 9750 PDF RoadWarrior DocuMate 152 DocuMate 250 DocuMate 252 DocuMate 262 DocuMate 262i DocuMate 510 DocuMate 520 DocuMate 632 DocuMate 752 All information provided as a guide only.

Format

Ricoh

Model

Duplex

Make

33 38 30 57 70

33 17 17 38 11 11 30 10 10 57 70 38 38 240 .

70 340 90 180 100 200 N/A 10 10 10 4 4 20 20 .

20 20 6 6 15 30 15 30 22 25 50 25 50 33 66 33 66 38 76 37 71 10 10 20 20 40 80 40 80 60 120 -

Before the next PRINT issue .... we will be re-vam ping the guides.

The following changes will be taking place, some immediately, and some over several issues: - larger font for ease of reading - more content - re-vamped microfilm equipment section and, if th e re is e n o u g h in te res t fro m v e n d o rs a

BRAND NEW SOFTWARE GUIDE LARGE FORMAT SCANNER GUIDE All change requests, additions/deletions to listings or software packages for consideration should be sent to: idm iq u id es@ id m io n lin e.co m D eadline fo r the next PR IN T issue is: 15th July

If you are an equipm ent or softw are vendor, reseller, importer, or OEM, then don't miss out.

Get listed in the new IDMi Guide now!

g u id e o n ly . Please c o n ta c t th e s u p p lie rs

m a n u la c tu re rs

IDMi Microfilm Scanner Guide

IDMi Mono Microfilm Writer Guide NOTE: • •

indicates that the device is also capable of writing to colour film (See Colour Microfilm W riter Guide below)

]

Film Reduction Connector Type Available From AR-1000 16mm roll 24X, 32X, 36X, 40X, 42X, 48X 400+ min 300dpi ■ 1100 Refer to Fujifilm | i ?

98 Accepts 2 film cassettes for simultaneous production of two sets of output with no reduction in speed. Index frame generation.

Auto rotate and auto batch header template inclusion Model 6880 Fiche 24X, 42X, 48X, 72X | 240dpi | On-line or Off-line 1030 1680 840 469 G I D Quantor I Accepts alphanumeric and image data and outputs to fully processed cut fiche. Electronic soft forms outline. 4 international soft fonts in 9 sizes. CRT imaging. Direct positive (green) 1 Other Features: film. ____ I

"

Fujifilm (New Entry) Other Features: Options Include: GID Quantor

Options Include: 300 dpi resolution. Stacker. Duplicator. Collator. Packager.

j

Kodak

i9600 Series 16mm roll 24X, 40X 85 - 170 ipm | 1196 615 810 159 Kodak “ Other Features: Accepts 2 film cassettes for simultaneous production of two sets of output with no reduction in speed. Text file index can be merged into an enterprise database.

Options Include: Model 9610 with output speeds of 85 ipm at 24X and 200 ipm at 40X. Model 9620 with output speeds of 170 ipm at 24X and 400 ipm at 40X. Microbox CADMIC Aperture Cards To fit frame.

1 card/min 1255 1680 700 350 Refer to Microbox I 500 card hopper. Automatic density control, OCR and Hollerith indexing. Uses silver halide film as CADMIC or dry silver film as CADMIC DRY COM. 3 chamber processing for wet Other Features: film, thermal processor for dry film.

Options Include: Alternative file formats. Facility to operate on-line.

Polycom 35mm roll 1, 16 or 64 images per frame.

MicroPrinter

1 1 I j

Microbox

Other Features:

1

400dpi

260

350

630

n

36

Refer to Microbox I

Film is recorded by a laser. Indexing in OCR characters at start and end of film, also machine-readable bar code under frames with frame number, length of section, reduction and positioning of images.

j

Options Include: TIFF 8-bit greyscale or PostScript level 3 file format input.

Micrographics Data

MD

16 & 35mm roll

Variable

1.4 sec/frame

9 pin serial

1280

925

655

110

www.md.se

900

80

Refer to SMA

Other Features: Metadata program choices, plus electronic indexing of all data recorded on each roll of film.

Options Include: SMA NEW ENTRY

Model 16

Variable

16 roll

60 ipm

LAN interface

1050 1200

56

n n

PC workstation included , uses normal camera film, 1,2 or 3 level blips, frame numbering, facility to record file name below each frame, polarity of images can be reversed, bitonal Other Features: and grey scale conversion, Duplex Mode available Options Include: Can be upgraded to 35mm SMA

Model 51

16 & 35mm roll

Variable

60 ipm

LAN interface

1050 1200

900

80

Refer to SMA

Other Features: PC workstation included , uses normal camera film, 1,2 or 3 level blips, frame numbering, facility to record file name below each frame, polarity of images can be reversed SMA

Options Include: 300 m daylight cassette Model 105 105 x 148 Fiche 24X (98 frame) 60 ipm Other Features: PC workstation included, on-board film processor included, does not require plumbing Options Include: Alternative reduction ratios and grid formats available.

Wicks & Wilson

ACO-2

Aperture Cards

30.66 X 41.28 max image area

35 cards/hr

LAN interface

400dpi

1200 2000

900

180

I PC Win 98, NT or 2000. I 650 I 1280 I 530

Refer to SMA

I

Refer to W&W

i

i ] ]

n n

12 row 80 column Hollerith punching, 60 or 80 position printing for indexing. 250 card capacity hopper. Imaging using laser technology. Accepts digital image data from CAD system Other Features: or EDMS and plots to fully processed aperture cards.

Options Include: Variable to record AO or up to 64 Zeutschei OP 500 16 & 35mm roll Up to 1200 fph 900dpi Network compatible 1500 1280 I 780 Refer to Zeutschei images per frame Standard microfilm b&w or colour, film density 1.0, resolution more than 120lp/mm for all standard file formats, automatic fade in of meta data, up to 3-level-blip, automatic page Other Features: numbering system, variable mask and film step, automatic fade in of file name.

Daylight cassette up to 300m for film loading and receiving, automatic film cutting at the end of the job, wide range of automatic image processing tools for perfect image and batch Options Include: conversion All information provided as a guide only. Contact the suppliers manufacturers to verify data.

IDMi Col Jur Microfilm Writer Guide § § SL o

i

' -n (/) aQ S *> C q 30 5'?“ Fraunhofer IPM

Colour Microfilm Recorder

RGB Laser

35mm

None

All standard file formats

Yes

BT, CT

40s

40s

1060

300

Other Features: Resolution of 15.000 x 10.666 pixel per frame (45 x 32 mm2) Comments Featured to scale with several adapted interpolations and optimal vectorgraphic-handling, to combine images by several nesting modes and to provide appropriate container types for i d i i d bi i H i All

Micrographics Data

Archivelmage Writer AW 1

standard BT, Yes 1.4s file CT formats Other Features: Metadata program choices, plus electronic indexing of all data recorded on each roll of film. Polarity of background and image is reversible.

Comments Monitor

16/35mm roll

User

RGB Laser

105mm

None

ProArchive

Eternity 105 Laser Recorder Other Features: ?

TIFF

?

10s 1280

?

?

360s

BT, CT

3s

?

110

56

1915

440

57

1050

80

Comments * Throughput speed is based on a 200 image 105mm fiche. There is no direct equivalent to 16mm or 35mm writing.

SMA SMA 51

Monitor

16 & 35mm roll

?

All standard file formats

Yes

Other Features: PC workstation included, on-board film processor included, does not require plumbing Comments Alternative reduction ratios and grid formats available.

Zeutschei

All standard Yes ?

3s 190 ? 1500 file formats Other Features: Standard microfilm b&w or colour, film density 1.0, resolution more than 120lp/mm for all standard file formats, automatic fade in of meta data, up to 3-level-blip, automatic page OP 500

Monitor

16 & 35mm roll

?

Comments Daylight cassette up to 300m for film loading and receiving, automatic film cutting at the end of the job, wide range of automatic image processing tools for perfect image and batch All information provided as a guide only. Contact the suppliers manufacturers to verify data.

| ]

NHS Wales Shared Services Partnership Selects Kodak and ibml for Prescribing Services System Refresh ✓ 'fix g ig CYMRU \ VV 7 NHS WALES

Partneriaeth Cydwasanaethau Shared Services Partnership

More than 30 million prescription forms are dispensed in Wales every year.Prescribing Services, part of the NHS Wales Shared Services Partnership (NWSSP), is the organisation responsible for capturing data from every prescription form.

Prescription data is used to calculate the reimbursement due to community pharmacies, appliance contractors, dispensing doctors and GPs who personally administer medication for medicines and medical devices they dispense against National Health Service (NHS) prescriptions. The data is also used to provide management information to budget, plan for and manage the use of medicines in NHS Wales.

A compelling business case Since 2004 the Cardiff-based Prescribing Services scanning centre has used highvolume intelligent scanners to capture 20,000 Welsh prescriptions per hour. The business case for transitioning to automated prescription processing was compelling. The sheer throughput capability of high-volume scanning has enabled Prescribing Services to process significantly more prescriptions in a shorter timescale at lower cost.

“Both Kodak and ibml pulled out all the stops to ensure our units were delivered on time and within budget, in accordance with our very aggressive schedule.”

Neil Jenkins, Business Services Lead IDMi:069.20

Sophisticated workflows have facilitated business processes as well as improved the audit trail, and prescription images can be shared with external medicine management services in an instant. The requirement to store paper-based prescriptions has also reduced from thirteen to five months. In summary, high­ volume scanning has yielded vast cost and time savings, quality improvements and process efficiencies for more than six years.

A fresh approach

By April 2010 support and maintenance for Prescribing Services’ high-volume scanning solution was due to expire, and Neil Jenkins, Business Services Lead for Prescribing Services, launched an initiative to manage the system refresh. In addition to replacing the aging hardware, Jenkins was keen to increase the intelligence and ibml Case Study

www.idmionline.com

depth of on-the-fly data capture from 2D barcodes through next generation technology.

Prescribing Services considered whether to return to a desktop solution but very quickly decided that the increase in operator and maintenance overhead would be counter­ productive. On average, prescription volumes in Wales increase by 5%per annum, so the organisation had seen an increase in processing volumes from 2.4 million in 2004 to over 3 million in 2010. High-volume scanning platforms are well equipped to handle this rate of throughput increase with little or no increase in overheads.

Prescribing Services reviewed the offerings of several leading providers of high-volume scanning solutions; concluding that there were benefits to retaining their existing highvolume scanning architecture.

units were up and running immediately, requiring only a few small configuration tweaks to meet our specific requirements. The interface and operating procedures were very familiar to our operators, so no re-training was required,” said Jenkins.

“Initially we had concerns about switching support from our previous supplier to Kodak,” remarks Jenkins.

“Any doubts we had were quickly dispelled. We have found Kodak and ibml to be responsive and easy to deal with every step of the way, although we have had little need to call upon their support services throughout the entire installation and set-up phase.”

We believe we can leverage our investment in ImageTrac to bring wide-ranging benefits to NHS Wales as a whole at minimal additional expense.”

Dave Hopkins, Head of Prescribing Services

Leveraging the investment David Hopkins, Head of Prescribing Services at NWSSP, was involved in the final decision to purchase ibml’s ImageTrac as a replacement of the pre­ existing solution. In addition to processing prescriptions effectively, his sights are firmly set on automating and increasing the efficiency of other mission-critical functions.

Working to a tight schedule After completing its pre­ qualification process, Prescribing Services invited just three suppliers to tender in November 2010. Benchmark testing and scoring exercises were underway by December. The results of these tests were combined with evaluations relating to other criteria, including the requirement for successful candidates to demonstrate financial stability and proven track record in high-volume scanning environments.

In February 2011 Prescribing Services awarded the system refresh contract to Kodak, which sells and maintains ibml’s high-volume intelligent scanning solutions throughout Europe, Africa and the Middle East. According to Jenkins, “In our benchmarking tests, the ibml ImageTrac was more accurate in providing key recognition results than the solutions proposed by other short-listed candidates. We were happy with the price-performance quoted by Kodak/ibml, and their solution also provided an easy transition that was more rapid and safe than any option presented by alternative suppliers.”

A smooth and successful transition

By March 2011 Prescribing Services had taken delivery of two ImageTrac units. “Installation couldn’t have been simpler. We deployed the new ibml units one at a time over a two week period to ensure a smooth transition. The www.idmionline.com

“We are piloting a number of projects, which would suit the ImageTrac’s broad capability, including invoice processing and staff records handling. We believe we can leverage our investment in ImageTrac to bring wide-ranging benefits to NHS Wales as a whole at minimal additional expense.” The ImageTrac currently has spare capacity to handle other processing projects, and the only additional overhead would be in the form of pre-scanning preparation.

Kodak and ibml have enabled Prescribing Services to hit all of its processing targets more efficiently and cost effectively than before. “Both Kodak and ibml pulled out all the stops to ensure our units were delivered on time and within budget, in accordance with our very aggressive schedule,” said Jenkins. “We have no regrets about switching suppliers, and we look forward to working with Kodak and ibml long into the future.” ■ For more information visit www.nwssp.wales.nhs.uk

ibml Case Study

IDMi:069.21

Mobile Malware: Why Fraudsters Are Two Steps Ahead Bad news: Fraudsters have all the tools they need to effectively turn mobile malware into the biggest customer security problem we've ever seen. They are lacking just one thing - customer adoption. The number of users who bank online from their mobile devices is still relatively low. Additionally, transactions are not yet enabled for mobile devices on many banksâ&#x20AC;&#x2122; websites. Since online fraud is mostly a big numbers game, attacking mobile bankers is not yet an effective fraud operation.

But expect a change. In a year from now this is all going to look completely different as more users start banking from their mobile phone and fraudsters release their heavy guns. Trusteer has just released figures predicting that within 12 to 24 months over 1 in 20 (5.6%) of all Android phones and iPads/iPhones could become infected by Mobile

IDMi:069.22

malware if fraudsters start integrating zero-day mobile vulnerabilities into leading exploit kits.

Fraudsterâ&#x20AC;&#x2122;s Heaven: Google Android Android's security architecture is not currently up to the challenge. This is reflected mainly in the ease of generating powerful fraudulent applications and the ease of distributing these applications.

Fraudsters can easily build applications that have access to sensitive operating system resources such as text messages, voice, web traffic, and more.

Users installing these applications do get a message with a list of resources the app is requesting access to but would usually ignore it as many applications request access to an extensive list of resources.

Building a powerful fraudulent Android application that steals and

Mobile Malware

abuses your identity and your bank account is almost trivial.

Distributing these applications on the Android Market is even more trivial.

There are no real controls around the submission process that could identify and prevent publishing malicious applications on these stores. Compared to Apple's App Store, Android Market is the Wild West. You can't always trust applications you download from it.

Fraudsters have already started to abuse this big security hole. Dozens of malicious applications have already been identified on the Android Market. Google has removed most of them but more keep coming.

Trusteer has identified malicious applications on the Android Market which have stayed there for weeks before being taken off by Google.

The average user will find it hard to

www.idmionline.com

locate this page http://www.goo gle.com/suppo rt/androidmark et/bin/request. py?contact_typ e=takedown which allows you to request Google to review and take down inappropriate applications from the Android Market.

But don't expect Google to react fast to anything you submit through this form. We used it a few times with no results. In order to take down an applications in Google Market we actually had to use contacts within Google which are not available to the average user. The process of identifying and removing malicious applications from the Android Market requires major improvements.

Most of the malicious applications which hit Android are not financial.

However, in May this year we've seen the (already known) Man in the Mobile (MitMo) malware which has previously attacked Symbian, Blackberry, and Windows phones being ported to Android as well. This attack is designed to bypass banksâ&#x20AC;&#x2122; SMS Out of Band (OOB) authentication and transaction verification processes. The proximity of this attack to the recent FFIEC guidance which advises banks to consider, among other, Out of Band to fight malware attacks is ironic. It demonstrates exactly why the fraudsters are two steps ahead.

For those of you who don't know how OOB works here is a short description: The general idea is to fight malware that infects the user's machine. Once the user browses to a bank's website from a PC infected with financial malware such as Zeus or SpyEye, the malware takes over the web session and injects fraudulent transactions on behalf of the user. With OOB in place the bank sends a text message to the user's

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pre-registered phone number.

The message includes the transaction details and a verification code. The user needs to copy the verification code from the mobile device back to the browser on the PC. The assumption is that if the transaction was generated by malware the user will not complete the process and will not copy the confirmation code back to the browser and as a result the bank will not approve the transaction.

The MitMo attack breaks this assumption by doing the following: Once the user gets infected and tries to access the bank's website the malware kicks in and asks the user to download an authentication or security component onto their mobile device in order to complete the login process. The user wrongly assumes this message comes from the bank while in reality it comes from the malware.

Once the user installs the malware on the mobile device the fraudsters control both the user's PC and the user's phone. Next the malware generates a fraudulent transaction on behalf of the user. The bank then sends a confirmation message to the user's mobile device. The malware on the user's device reads the confirmation message and sends it to the malware on the PC. It then deletes the confirmation message from the user's mobile device so the user will not see it. The malware on the user's PC enters the confirmation code and approves the transaction.

Mobile Malware

MitMo Attack Cycle The Android malware that spread On May this year came in different flavors. One of the flavors was even using the Trusteer brand to gain users trust and convince them to download the application. The malware itself was used in conjunction with Zeus 2.1.0.10. The user was first infected with Zeus on their PC and then Zeus showed the message requesting the user to download the Android malware component.

MitMo fraudulent Android Application Abusing the Trusteer brand People who had already downloaded Trusteer Rapport are protected from this type of attack. Apple iOS is not as Secure as One May Think iOS is the operating system of the iPhone, iPad, and iPod. With iOS malware, itâ&#x20AC;&#x2122;s a slightly different story.

It's not easy to create malicious applications that have access to device resources since iOS applies strict access control on applications.

It's also not easy to introduce malicious applications on the App Store as Apple conducts a manual review of each submitted application which allows them to detect abusing applications.

However, there is a hole in this security architecture and it's called jailbreaking. Ajailbroken iOS device doesn't enforce access control and basically allows any app to do whatever it wants on the device.

Unfortunately many users jailbreak their devices as they want to run all sorts of applications that are not on the App Store. But what's more unfortunate is that vulnerabilities in iOS could allow malicious websites to jailbreak a device and infect it with malware without the user's consent or knowledge. Last week we saw a good example for that. â&#x2013;ş

IDMi:069.23

◄JailbreakMe.com published an exploit which allows the automated jailbreaking of iOS devices from a specially created Web site. PDF files that exploit this vulnerability are reportedly publicly available. Even clicking a crafted PDF document or surfing to a website with the PDF documents are sufficient to infect the mobile device with malware.

Now the concept of malicious websites serving exploits to infect endpoint devices is well mastered by fraudsters. The notorious BlackHole exploit kit and other exploit kits such as Fragus and Neosploit provide automation of these processes.

BlackHole is extremely dangerous and widely used as it is distributed for free. Millions of websites are being compromised to run these exploit kits.

When users browse to one of these compromised websites they get infected with malware. Note that fraudsters can use the same exploit kit to serve any piece of malware they choose. Once the authors of BlackHole add iOS vulnerabilities to their kit we'll start seeing a quick increase in malware distribution on iOS devices.

This recent vulnerability is not the first which allows fraudsters to compromise iOS devices and it won't be the last. We're looking at just the beginning of this problem. Fraudsters will continue to research iOS and discover more vulnerabilities which will allow them to compromise devices and commit fraud. I hope I’m wrong, but a year from now this can become so common that it will not even hit the news.

Conclusion In the US alone 50% of mobile phones are smart phones with Android and iPhone being the clear market leaders. In April of this year Toronto-based Solutions Research Group survey among smartphone users showed that and 38% of them use a banking application. These two numbers are on constant increase and are just about to become big enough for fraudsters to start using their heavy guns.

All the building blocks are in place: Fraudsters are researching iOS and

IDMi:068.24

"All the building blocks are in place: Fraudsters are researching iOS and Android for vulnerabilities, they have effective exploit kits which can automate this process, they have large scale operations which compromise websites.."

Android for vulnerabilities, they have effective exploit kits which can automate this process, they have large scale operations which compromise websites and force them to distribute malware, and they have effective malware for mobile which can commit fraud. In my opinion, this all leads to one conclusion - we are about to face one of the worse security problems ever and it won't be long before we do.

Anti-malware solutions for mobile phones are hardly the answer to this problem. These solutions are not much different than their PC counterparts. They're based on scanning applications installed on the device against a list of known malicious applications. This type of solution cannot scale when the number of malicious applications explodes. As mobile malware numbers increase we're about to face the very same problem we're currently facing with desktop anti­ virus solutions- low effectiveness.

A different solution that takes a different approach for mobile security is required - one that can protect these devices from getting infected to begin with and can protect mobile communication with banks from malware that may end up on the device. This concept which has been

Mobile Malware

successfully used by Trusteer Rapport to protect 150 banks across the world is now available for the iOS and Android. Trusteer Mobile will be launched later this year together with a handful leading banks and is going to change the way banks and their customers think of mobile security.

Recommendations to secure mobile banking: 1) Check rating, user reviews, and comments for each mobile application you download. Avoid low rated, new applications, and bad reviews.

2) Carefully review the permission requested by Android applications when you install them. Applications that ask for access to text messages and other sensitive information should raise a red flag and further researched before you download it 3) Have your PC protected with an online banking security software such as Trusteer Rapport, which you can download from your bank's website.

This software can break MitMo attacks by not allowing fraudsters control the web channel.

4) Regularly install updates for your mobile device

Calculation of smart phone infection rates for zero day exploits Trusteer statistics for June 2011 show that each day one out of 1500 users accesses a website which was infected with the BlackHole exploit kit. Out of a million users 667 users will access the BlackHole exploit kit every day. Assuming the BlackHole exploit kit incorporates a Zero Day vulnerability like the recent JailBreakMe vulnerability indicates 667 infected users a day per 1 million users.

Assuming it takes Apple or Google one week to fix the vulnerability and then it takes in average 2 weeks for users to update their mobile phone with a new release, indicates 21 days of exposure on average in which 14.000 user per million users will get infected with the Zero day attack.

Assuming 4 of these zero day exploits a year we're looking at 56.000 infection a year per million users which is 5.6% - an extremely high number. ■ More: www.trusteer.com

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DocuLex offers years of experience in the field of document and content management software development. DocuLex's award winning Archive Studio product suite encompasses document capture, indexing, data conversion, security, 100% browser access, email archiving, workflow, word processing document control and records retention management. More at: www.doculex.com

(U.K) Genus is a solutions provider for the entire life-cycle of documents, books and microfilm, dealing with their creation, access, scanning, archiving, and retrieval. UK based specialists in imaging, document, archive and print management throughout the world. We advise on and provide solutions for document and image archiving/access. More at www.aenusit.com or phone: 0044 24 7625 4955 ibml provide solutions to companies around the world to automate their most demanding document scanning and in-line data capture applications and drive their transactional document management.

More at www.ibml.com or phone: 0044 1483 549818

'noTeci O r g a n i s a t i o n s s y s t e m e

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Micrographics Data

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Modern office organisation and workflow management requires high-tech equipment for implementation. Enormous amounts of paper in various formats, with various content, crumpled, dirty or torn - these are the day-to-day challenges. Only leading edge technology is capable of meeting these challenges.

More at www.inotec.eu or phone: 0049 6036 9708 0 Micrographics Data (est. 1989) Asia’s leading micrographics and preservation solutions provider. We provide a wide range of micrographics & preservation equipment/services. Our flagship product, AW1 Series, is probably the fastest 16mm/35mm colour archive writer in the world with the highest optical resolution of up to 150 Ip/mm in the market. We are also the global exclusive Singapore Press Holdings newspapers micropublisher. More at www.md.sa or phone: 0065 64727255 nextScan is a developer of leading edge technology for the micrographics conversion and document management industry. nextScan's innovative products are designed and built with a simplicity and functionality that aim to increase user production and lower overall cost for scanning film and fiche.

More at www.nextscan.com or phone: 001 208 514-4000 Microfilm Roll, Microfiche, Jackets, COM, Aperture Card converted to digital images. With Over 15 years of experience with microfilm and digital images. We manage and monitor each specific project meticulously. Every single image (and not just a thumbnail) is audited and then verified. No microfilm scanning project or job is too small for us. We provide value added enhancements: De-Speckle, Skew correction, Cropping, Density adjustment, Image Rotation, OCR, Edge Enhancement, PDF conversion, indexing, etc. Call us On +44 800 689 9369 or visit us at www.scanmicrofilm.com or email us on csp@scanmicrofilm.com For over 30 years Wicks and Wilson has been the world leader in the design and manufacture of micrographics equipment, focussing on electronic imaging technology for scanning all formats of microfilm (aperture cards, roll film and microfiche).

More at www.wwl.co.uk or phone: 0044 1256 842211

ZEUTSCHEL IDMi:069.25

As the leading specialist supplier of digital and analog storage systems, we develop and manufacture: scanners (book scanners, overhead scanners, large-format scanners, color scanners, gray-scale scanners, microfilm scanners), book copiers, book cradles, scanning tables, microfilm plotters, microfilm exposure systems, microfilm cameras, capturing and editing software.

More at www.zeutschel.com or phone: 0049 7071 97060 B2B Marketplace

www.idmionline.com

HOW TO GET YOUR BOARD TO APPROVE YOUR CLOUD PLANS

BY CONSTANTINE GALONIS, CTO CIRRUS STRATUS It seems that board-level executives are not as keen as their IT professionals on the adoption of Cloud computing according to no less than three new reports. The reports from heavyweights Dell, IBM and Symantec report varying levels of fear, uncertainty and doubt about Cloud adoption. This is a little surprising given the importance CEOs and boards always purport to give to efficiency and cost reductions - two of the undoubted benefits of Cloud computing.

In a recent Dell survey 223 IT professionals at this year's Cloud Expo were asked about their companies' attitudes to cloud computing. The survey showed up the differences between how

"The reports from heavyweights Dell, IBM and Symantec report varying levels of fear, uncertainty and doubt about Cloud adoption." business leaders view the cloud and how IT professionals view it.

The IT professionals reported that business leaders were more likely than themselves to describe the cloud as either having "immense potential" or being a "passing fad."

According to Dell "the survey data validates a perceived lingering disconnect in expectations between IT professionals and senior business executives."

The second report, Symantec's 2011 Virtualisation and Evolution to The Cloud, points out that over 75 percent of C-Level executives cite reliability, security and performance as their main concerns about virtualization and hybrid-cloud deployment. These numbers stand in contrast to responses from IT professionals, who report that after cloud adoption, these areas all scored quite well compared to their goals.

The third report, IBM's, 2011 Global

CIO Study, devotes an entire section to a survey of 622 midmarket CIOs and highlights the obstacles that IT departments face depending on their business needs and goals. The report highlights that no one single solution for cloud adoption is going to work across the board.

"This is a little surprising given the importance CEOs and boards always purport to give to efficiency and cost reductions two of the undoubted benefits of Cloud computing."

What this shows is that CIOs are still not effectively communicating the business benefits of Cloud computing to their bosses. What all three surveys show is that good communications between IT and Clevel management is critical for any business looking into cloud adoption, the hybrid cloud, or even just increased virtualization. It is obvious that major areas of concern like security and reliability, initialization costs and long-term investment is not being explained properly to the Board.

CIOs and IT managers must be careful not to over-sell the cloud and promise results that are impossible.

The Symantec report showed a chasm between expectations and reality in the area of scalability, something a cloud solution excels at.

This obviously means that many Clevel executives were over-sold or were simply never brought down to reality of the cloud's ability.

Other areas where businesses felt that the cloud fell short were in reducing operating expenses and reducing complexity. These types of failures make it less likely that management will approve future cloud initiatives. When discussing IT w w w .idm ionline.com

solutions, IT professional should be sure they are discussing the current cloud, instead of an idealized hypothesis of what it may one day become.

Symantec report says that security is the major worry of most CEOs cited by 77% of them. This is followed by concern about reliability - 71% and performance, also worried about by 71% of CEOs. This is not entirely surprising given the huge media exposure given to data breaches such as the ones Sony, RSA Security Sega and many others. What is surprising is that CIOs are not explaining that the breaches are not necessarily due to Cloud Computing and could have and may have occurred using in-house managed systems So why aren't their IT people putting them right on all this? Maybe they are, but aren't being listened to.

Maybe they are, but they can't convey the message in the language that the board can understand.

Whichever is true, it's clear that better communication is needed between wary CEOs and their IT managers.

However, Cloud Computing is at least high up on the agenda - with up to 90% of organisations stating that they are least discussing Cloud projects.

But among some of those who said they had installed Cloud Computing in some form, the curse of bad communications hit them again over-inflated expectations led many to complain that the actual implementation of Cloud did not come up to their expectations. That can only be blamed on the CTOS. Symantec created its own check list of recommendations to make Cloud adoption as smooth as possible.

• Ensure alignment between IT and executives in virtualization and cloud initiatives: It is important to show that you can address C-level concerns such as security and availability.

• Don’t operate in a silo when it comes to Cloud Computing: virtualisation and Cloud initiatives are most successful when implemented How to Get Cloud Plans Approved

as mainstream, comprehensive IT initiatives.

• Leverage and modernize your existing infrastructure: Before you’re ready to implement hybrid/private cloud, make sure you are leveraging the existing infrastructure to achieve the same efficiencies and then modernising it as needed.

• Set realistic expectations and track your results: Remember that despite the hype, Cloud is a new and still maturing market. Do your homework to set expectations that are realistic, then follow up and track results to identify ways to improve project efficiency going forward.

"When discussing IT solutions, IT professional should be sure they are discussing the current cloud, instead of an idealized hypothesis of what it may one day become."

Moving many IT services into the cloud is quickly becoming a requirement for businesses. It doesn’t seem to matter what the business is from industrial applications to making food, it can benefit from scalable storage and powerful virtualized business intelligence. Companies that fail to take advantage of these solutions risk losing a huge edge to competitors who do take advantage of the cloud. IT professionals should see it as their responsibility to convince management to adopt cloud solutions for their businesses but they have to be careful to set realistic expectations or they will set their companies back many years and risk the mistrust of their boards for many years.

More: www.cirrusstratus.com

IDMi:069.27

■

DMS 2011 September 20 - 22, 2011

Business Process Management Summit Date: August 8 - 9 Location: Sydney, Australia

Digital Management Solutions. Europe's Leading Event for Enterprise Content and Document Management

Application Architecture, Development & Integration Summit Date: August 9 - 1 0 Location: Sydney, Australia

Trade Fair Centre Stuttgart Stuttgart, Germany

Enterprise Technologies Summit Date: August 1 5 - 1 7 Location: Sao Paulo, Brazil

IMPORTANT SHOW NEWS 360°IT 2011 Cancelled We have received notification from Reed Exhibitions that the 360°IT Show due to take place in 2011 has been cancelled.

No reason has been given as to why the event is terminated.

Coming a little over 24 months after the news of the ‘merging’ of the popular ‘Documation Show’, this leaves the AiiM Roadshow as the largest general IM event of the show calendar.

Please join IDMi in supporting AiiM as stalwarts of the UK information management event calendar.

ALL IDMi ENTRIES FROM VARIOUS VENUE AND VENDOR SOURCES

E&OE

Event Information Wanted We are happy to promote your information management related events, seminars, shows and exhibitions.

For more information email: events@idmionline.com IDMi:069.28

GARTNER EVENTS AUG/SEPT 2011

Symposium/ITxpo Date: August 23 - 25 Location: Cape Town, South Africa Outsourcing & Vendor Management Summit Date: September 1 2 - 1 4 Location: Orlando, FL IT Financial, Procurement & Asset Management Summit Date: September 1 4 - 1 6 Location: Orlando, FL Supply Chain Executive Conference Date: September 1 4 - 1 5 Location: London, U.K. Security & Risk Management Summit Date: September 1 9 - 2 0 Location: London, U.K. Portals, Content & Collaboration Summit Date: September 21 - 22 Location: London, U.K. Outsourcing & IT Services Summit Date: September 26 - 27 Location: London, U.K. IT Asset Management Summit Date: September 28 - 29 Location: London, U.K.

Remember.... Check with the organisers for date or venue changes.

AUGUST/SEPTEMBER 2011

ALL GARTNER ENTRIES FROM GARTNER.COM Events Calendar e &o e

Diary Dates 2011

w w w .idm ionline.com

By CRUSTY Share(Point)ing his views on expectations & poor customer service W hat’s the (Share)Point Some years back, Microsoft came out with a product called SharePoint Team Services at the same time as Windows XP. (2003 I think it was.)

I remember where I was when I first read about. I was sunning myself on the deck of a massive cruise ship somewhere in the Bahamas. [As you do! Ed.] I thought at the time that Microsoft had come up with a winning combination of tools, which they would go on to develop to be the most dominant combination of collaborative tools, and document management stretching across any enterprise. It does. Kind of.

Now STS as it was called back then, is branded SharePoint 2010 and SharePoint Foundation 2010. But sadly, as we approach 2012, even the Mayans could not have predicted that Microsoft have truly missed a beat.

SharePoint can be described as a bag of tools ranging from the ridiculously sharp - to the sublimely blunt. However using the analogy of what is known in the motor industry as the ‘aftermarket’, (which supplies all manner of add-ons, tools and accessories,) the term can now easily be applied to SharePoint.

You can easily (Hah!) implement SharePoint across your organisation, but to get it to work, and work properly, and for it to be configured to get the very best out of it, is a real trial which requires skills not normally found in the typical office, or IT department. Calling in a SharePoint (after-market) specialist can cost you dearly.

Part of the problem is in the definition of what it is that you need (or want) for your department or business. In the past, you could ask 10 people what Work-Flow was - and get 10 different answers. I can quote from elsewhere in IDMi, [John Baker said it. Ed.] that if you ask 10 people what SharePoint is, 5 will give you completely different answers, and the other 5 will ask, “What’s SharePoint.”

So with SharePoint it is a case of caveat emptor, (‘buyer beware’ for our Latin-language challenged readership,) and I can vouch from past experiences that a high level of www.idmionline.com

customisation is required to get what you REALLY want/need out of it.

Let me put it this way. Would you buy 4 different types of tyre (tire) from 4 different providers? If you did, and you mixed a slick tyre on one comer with a snow-tire on the other, and then filled the other two comers with a wet tyre, (deeply-grooved) and finally a low profile run-flat tire, would you expect your car to go in a straight line. I wouldn’t. Nor would I tyre of telling people not

after discounting the discount warehouses who clearly thought it was clever to sell a cheap bed at a grossly inflated price to the naive or totally bonkers, I settled on a vendor.

Imagine my surprise, angst, torment etc., when I found that my home address fell outside of the 'Scottish Mainland' because the postcode was in Aberdeenshire!!! For the geographically challenged, Aber­ deen, (the Oil Capital of Europe,) is located firmly ON the

Get a grip English Businesses.

We Scots might be only 6-7 million strong, but Scottish money is just as good as anyone else’s.

Question - How much does it cost to deliver the recumbent device to Mumbles Head, which is the most westerly point of Wales? Answer - Same as it does to Luton, yet it can take half a day to go from London to Mumbles.

Hmm! There is a wrongness there. I thought business was

'Over the sea to Skye' In the days before the Skye Bridge (left), your first ferry to the Outer Hebrides was here at the Kyle of Lochalsh.

With outstanding views of the Cuillin [Koo-linn] Mountains, the driver of the delivery vehicle has to endure such travesties of geology to deliver to the outer islands.

And they want US to pay for HIS (or HER) time enjoying suberb Scottish scenery!

CRUSTY P.S. Is that a delivery van I see on the bridge? to do it. Same goes for SharePoint. Tyre-aid over!

Point of Order When you go to buy something on the internet system the young people speak of, have you noticed that there is often a huge variety of despatch options?

I ordered a single bed for one of our spare rooms the other day, and was under strict orders from Her Indoors to ensure it was a thrifty purchase - as it would not be used too often. I duly surveyed the low-cost UK marketplace for such a recumbent slumber device, and

mainland, ON the North East coast of Scotland. Mainland I hasten to add, means - NOT on an island. (I know of course that the United Kingdom is in itself an island, but let’s not complicate an already over­ complex situation.)

Because Scotland is classed by the Sassenach Recumbent Slum­ ber Devices Supply Company as a Third-World Country, the despatch cost to the Oil Capital of Europe, is the same as delivering to the Outer Hebrides, [heh-brih-deez] some 250 miles and several ferry crossings to the West of Aberdeen.

PENultimate

about satisfying the customer, and not satisfying the customer most easily delivered to.

And F in a lly ....

I am taking Mrs Crusty off to the sun again, so for the next digital and print issues, PENultimate will be provided by someone duly appointed by the management.

You will need to watch this space to see who it is. ■

CRUSTY crustv@dmionline.com

IDMi:069.29

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