"Supporting the best possible integrated care accessible to all"
In May 2021, the Integrated Care Academy was launched with a vision to enable best possible integrated care accessible to all. Since then, it has been developing, delivering and evaluating programmes to further strengthen integrated health and social care services With co-production at its heart, the ICA’s delivery portfolio consists of six programmes of work:
· Workforce
· Digital Leadership Education Research
· Co-production Hub
Whilst the ICA is hosted by the University of Suffolk, it is a partnership and seeks to collaborate with and support partners across the Suffolk and north east Essex Integrated Care System (SNEE ICS) and beyond The ICA’s founding partners include Suffolk County Council, Healthwatch Suffolk, the SNEE ICS, the University of Suffolk, and partners from the voluntary and community sector, such as Suffolk MIND and local hospices
The three priorities that influence the ICA’s delivery portfolio are: Improving mental health and wellbeing;
· Supporting the best quality of life; and
· Optimising care and support towards end of life
In this month’s issue of the ICA Bulletin, we share an overview of who is delivering what and how you can get involved As always, please get in touch via ica@uos ac uk if you’d like to know more or would like to explore how we can work together.
Elizabeth Moloney Interim Director
Meet
What's Inside?
the ICA Programmes' Leads
How To Get Involved?
Leadership Transformation Lead
Meet the ICA Programmes' Leads
Leadership Transformation
The ICA Leadership programme aims to produce effective leaders who champion a culture of integrated care across organisations and communities – contributing to positive changes within their integrated care system The programme delivers two major initiatives, the One Team and the Integrated Care Fellows Development Programmes Delegates come from General Practice, social care, community services, mental health, Trusts, local authorities and the VCSE Leadership Programmes
Integrated Care Fellowship Development Programme - aimed at primary health and care workers to develop the skills, knowledge and confidence needed to work collaboratively across sectors and feed into regional and local talent pools
One Team - aimed at integrated neighbourhood teams and others to identify priorities, develop innovative solutions to practical problems and know how to build a successfully integrated working environment
Upcoming Activities
Applications are open for the Integrated Care Fellows new cohort (https://heeoe hee nhs uk/general practice/fellowships-primary-care/integratedcare-fellows-development-programme)
"It exposed me to the structure, my personality, communicating with everyone in project team and larger group – looking forward to what this brings "
-Integrated Care Fellow
Workshop on "Empowering change - why is change difficult and what can we do to support transition" Workshop, 7th July at SNEE ICS Expo 2023 (https://www sneeics org uk/get-involved/community-events/expo-2023/)
What's on the Horizon?
Development of programme's Alumni
Development of coaching, mentoring and facilitation programme
Education & Experiential Learning
The ICA’s programme of education offers courses infused with practical real-world experiences, results-oriented learning activities, and people-focused transformational lessons that have led to positive changes in different organisations and communities We provide scholarships for the Post Graduate Certificate in Professional Practice - Integrated Care and MBA specialising in integrated care We are educating, equipping, and training people to deliver world-class integrated care Our programmes are delivered by ‘experts by experience’, those who are leaders in their field, providing learning that promotes inclusive, value-based, pragmatic and sustainable care delivery Education Programmes
Education and Experiential Learning Lead
“Not having an extensive background in health, studying for the MBA in Integrated Care has given me a solid academic foundation in some of the key principles of what it means to work in an integrated care system Having applied theory to real case studies and debated with a broad range of ICS colleagues in my cohort, I now feel more confident to be the change we all want to see ”
- MBA in Integrated Care student (2023)
MBA Integrated Care – aims to enable future leaders, from a range of backgrounds, including health and social care, third sector, private sector, and local government to develop the knowledge and skills for effective delivery, management and leadership within integrated care To apply, contact ica@uos ac uk for more details
MA Professional Practice - is a bespoke postgraduate degree, aimed at supporting the development of inspirational leaders within integrated care system To apply, contact ica@uos ac uk for more details
A core integrated care curriculum – We work with the University of Suffolk to embed the concept of integrated care (IC) into the content of all health and social care pre-registration courses
What's on the Horizon?
Capture the impact of the post graduate programmes through a staged evaluation plan.
Create an integrated care learning space to support undergraduate programmes and real life application
Meet the ICA Programmes' Leads
ICA Co-production Hub
The Co-production Hub aims to listen to, learn from and work with people, organisations, charities and volunteers within the communities to further embed co-production so that it becomes ‘the way we work’ The work of the Co-Hub to date has contributed to ensuring that ICA core programmes are grounded in lived experience Our focus on connecting professionals and individuals with lived experience through our training, workshops and network sharing events has resulted in an increased understanding of the purpose and value of co-production The Hub also delivers the following initiatives:
Co-production in Integrated Care One Day Training
Networking and Sharing Events
Participation in ICA Research and Workstreams Facilitation and Workshops
Upcoming Activities
Hosting Valuing Lived Experience Zone and Exhibit of Posters on Lived Experience at the SNEE ICS EXPO 2023, 7th July Check out the event site for more info: https://www sneeics org uk/class/suffolk-and-north-east-essex-expo2023/
What's on the Horizon?
Continued co-production support for ICA workstreams and programmes Co-production/Lived Experience case study directory Pilot coaching and mentoring scheme for people with lived experience
Research & Innovation
Built on strong collaboration with partners, the ICA delivers responsive and impactful research Research delivered to-date includes:
Long Covid Optimal Health Programme
National Institute for Health and Care Research Palliative & End of Life Care
Challenging & Monitoring Adult Social Decisions
Bereavement rituals during the Covid-19 pandemic
Professor Valerie Gladwell Director of the Institute of Health and Wellbeing
Transition of Young People with life -limiting conditions from children to adult services: a scoping review
Ongoing Research Projects
World Health Organisation Integrated Care for Older People Evaluation
“87% of participants had a positive reaction to the Long Covid Optimal Health Programme and found it to be acceptable in improving their wellbeing Participants agreed that the programme is likely to be effective ”
- Research Lead
(WHO ICOPE) - To prioritise frail older people through the evaluation of WHO ICOPE programme, an international network of pilot sites to promote personcentred integrated care for older people
PhD Studentship: Co-production - This PhD will explore Co-producing integrated care systems: the impact on experiences and perceived outcomes of patients, unpaid carers and staff
PhD Population Health Management Approach to End-of-life Care - The PhD will assess if an end-of-life population health management approach to palliative and end- of-life care has an impact on people’s care outcomes and experiences.
"Really good to meet as a system to share good practices and shared understanding of co-production and how we can better work together "
-Delegate, ICS Co-production Workshop
Meet the ICA Programmes' Leads
Digital, Data & Technology
The Digital, Data and Technology Programme aims to help citizens and patients take greater control of their own health and care needs through the integration of digital data and technology into their lives Well-evidence digital health technologies enable safe and proactive decisionmaking in health and social care – transforming care pathways, whilst developing, upskilling and people who use and deliver services
Dr Simon Rudland
"There is an extraordinary network of innovators and entrepreneurs in our area, and we hope that collaboration and clear understanding of common goals may enable us to use these innovations to solve some of our health and social care problems ”
– Feedback from partners
Colin Lewry Workforce Development LeadDigital Programmes
Digital Training & Upskilling – aims to develop a sustainable approach to acquiring digital, data and technology skills for the front-line staff with a focus on digital care and integrated team working
A Communications Single Community – CSC Project –aims to improve communication between healthcare professionals who are supporting patients in urgent care settings
Collaboration with digital innovators - Working with ICB, Suffolk GP Federation and SNEE colleagues to explore process automation in primary care, in the hope that digital innovation can do the heavy lifting of repetitive administrative task to free up capacity
Workforce Development
The ICA's Workforce Development Programme helps to strengthen integrated care through resultsfocussed, team-based development opportunities for all staff – employed and voluntary
Workforce Transformation Development Programme - This aims to develop staff and volunteers’ skills in all aspects of workforce planning, whilst helping them deliver their own strategies, plans, redesigns and projects As a result, it will lead to better care, a more fulfilled workforce, improved efficiency and management and happier staff and volunteers.
Upcoming Activities
Introduction to Workforce Planning Workshop on the 7th of July at the SNEE ICS EXPO 2023 (https://www sneeics org uk/get-involved/community-events/expo2023/)
An Introduction to Workforce Planning & Health & Care Workforce Transformation Training at UoS with SNEE ICB on 12th-13th July (Check out details on page 5)
"I learned how to use data to drive workforce planning discussions.”
What's on the Horizon?
Delivering training in workforce planning across the Integrated Care System
Development of workforce collaborative to aid shared addressing of workforce challenges and opportunities
Workforce Transformation: Develop Learning Resources
Apprenticeships in Integrated Care Widening support to other pathways
- Workforce Planning Workshop Participant
https://www sneeics org uk/getinvolved/community-events/expo-2023/
ICA Expo Activities
Exhibition: Posters on Lived Experience Workshop: An Introduction to Workforce Planning by Colin Lewry, Workforce Development Lead, 11:30 - 1:00 PM
ICA - the first 2 years by Elizabeth Moloney, Interim Director, 1:30 PM - 2:00 PM
Workshop: "Empowering change - why is change difficult and what can we do to support transition" by Professor Mark Shenton,Leadership Lead, 2:00 PM - 3:00 PM
(All Workshops & Talk Venue at The Orwell Suite, Second Floor, Mansion)
Be Part of the new cohort of the Integrated Care Fellows Development Programme
To apply, kindly visit this link: https://heeoe hee nhs uk/general practice/fellowshi ps-primary-care/integrated-care-fellowsdevelopment-programme or chat with us:
ica@uos ac uk