ITS Prospectus 2022-2023 by Instituteoftourismstudies

Prospectus 2022-2023

Click here to visit ITS website on its.edu.mt

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CONTENTS The Concept Welcome Statement from Chairman Welcome Statement from CEO Why the Institue of Tourism Studies Application Dates Vision Mission We are ITS Affiliation & Partners The Journey Living in Malta International Students Admission to ITS Additional Information

7 8 10 14 16 18 19 20 22 24 30 32 38 39

Programmes of Studies 1.1 Foundation in Hospitality & Tourism 2.1 Certificate in Travel & Tourism 2.2 Diploma in Travel & Tourism Operations 2.3 HND in Travel & Tourism Management 3.1 Certificate in Rooms Division 3.2 Diploma in Rooms Division Operations 3.3 HND in Rooms Division Management 4.1 Certificate in Food Preparation & Service

41 42 44 46 48 50 52 54 56

4.2 Diploma in Food & Beverage Service Operations 4.3 HND in Food & Beverage Management 5.1 Certificate in Food Preparation & Service 5.2 Diploma in Food Preparation & Production Operations 5.3 HND in Food Preparation & Production Management 6.1 Certificate in Events 6.2 Diploma in Events Operations 6.3 HND in Events Management 7.1 Diploma in Climate Friendly Travel 8.1 HND in Tourist Guiding 8.2 HND in Sommellerie 8.3 Master Chef Higher Diploma 9.1 Preparatory Course for the Bachelor in Culinary Arts (Hons) 9.2 Bachelor in Culinary Arts (Hons) 9.3 Bachelor in International Hospitality Management (Hons) 9.4 Bachelor of Science in Diving Safety Management 10.1 MBA in International Hospitality Management 10.2 MA in Heritage Interpretation Part Time and Bespoke Courses Contact Details

58 60 62 64 66 68 70 72 74 76 78 80 82 84 86 88 90 92 94 96

s g n i w

SPREAD YOUR

ITS PROSPECTUS 2022-2023

THE CONCEPT Launched in 2019, the Spread Your Wings campaign, is characterised by origami birds, which depict the journey embarked by each student before starting their career. The origami birds symbolise ITS students and alumni. Each paper fold of the bird signifies a newly acquired knowledge until the paper bird is formed and is ready to fly off, thus marking the start of the students’ career. As part of their studies, ITS students may follow an international internship, which may be carried out in a country of their choice. Additionally, a number of ITS alumni also choose to pursue their careers outside the Maltese Islands. This led to the creation of the Spread Your Wings concept and is what rendered this concept so close to the Institute’s core.

S P R E A D YO U R W I N G S

WELCOME By The Chairman of the Board of Governors Dear Students, I would like to extend my warm welcome to all of you. It is a pleasure to see that you have chosen the Institute of Tourism Studies to Spread your Wings onto a career within the hospitality and tourism industry. Tourism, as you will see, is one of the most exciting, dynamic, and rewarding of industries, an industry that is resilient and recovers quickly after big challenges, as we are seeing today. CARLO MICALLEF Chairman – Board of Governors

ITS PROSPECTUS 2022-2023

Although the Tourism industry has faced unprecedented challenges in the past two years, Tourism is quickly getting back to normal

pre-covid operations. By the time you graduate, the tourism and hospitality industry would not only be stronger, but even better and more diversified than ever before. The Ministry of Tourism and the Malta Tourism Authority announced a ten-year strategic plan last year with the goal of taking Malta and Gozo’s tourism and hospitality industries to the next level. The target of this plan is to develop a more sustainable tourism model for our Islands, by attracting better quality tourism with more diversification of geographic tourism source markets, the development of new tourism niches and segments, and

a better spread of tourist arrivals throughout the year. ITS is a crucial link in Malta’s tourism industry chain, and it has a very important role in this new strategy. Today, more than ever, the industry is asking for the best trained personnel to deliver the best experience possible to the higher spending, year-round tourist that Malta and Gozo will be attracting. During the times of the pandemic, while ensuring that enrolled students had the best support to continue their studies, as well as personal support where needed, the team at ITS, including the Board of Governors, Management, Academics, and staff continued planning the future for this Educational Institute by preparing and launching the ITS strategic plan up to 2025. This plan has the objective to establish ITS as one of the top European Institutions in the educational

field of Tourism and Hospitality attracting students from the Maltese Islands and from around the World. Our objective is excellence to prepare our students to a rewarding career in Tourism. I augur all current and new students studying at ITS a productive and exciting year ahead. Take charge of your dreams and Spread Your Wings!

“

By the time you graduate, the tourism and hospitality industry would not only be stronger, but even better and more diversified than ever before.

S P R E A D YO U R W I N G S

WELCOME By The Chief Executive Officer Dear Students, In the last two years, the Tourism industry was hard hit, but now there is great appetite for travelling after so many months of lockdowns and border closures. In fact, the Tourism and Hospitality Industry is recovering from the effects of the pandemic at a faster rate than anyone would have expected. Once again, we will be seeing our industry grow and re-establish itself as one on the main economic sectors in the world. PIERRE FENECH Chief Executive Officer

ITS PROSPECTUS 2022-2023

Our students realised this and grabbed the opportunities to educate and train themselves in the various fields within

the Tourism industry. This will enable them to grab the career opportunities that are and soon will be available. In fact, as an Educational Institute, the past two academic years, against all odds, saw a notable increase in the number of students. More than ever before, we are witnessing interest in our students both locally and internationally with great opportunities being offered to both current and past students. This is thanks to the dedication of all our academic and administrative staff who work hard to constantly challenge our students to achieve higher quality levels. We are proud of all our students who year after year

receive praise from our industry partners all over the world. This year we will be achieving another milestone in our mission to transform the Institute of Tourism Studies from a leading Tourism and Hospitality Institute in Malta, into a Mediterranean hub of excellence in the provision of studies in the sector. We will be commencing works on the new campus in Smart City Malta scheduled to open in 2025. This campus will be bigger and more equipped to meet the ever-increasing demand from the industry. It will also help in meeting the demands of international students who would like to study with us. Since its foundation thirtyfive years ago, the Institute managed to produce some of the top talented people, who contributed a lot towards the development of the Tourism and Hospitality Industry over the years both locally and

internationally. This shows that the Institute transmits the knowledge, skills and competencies necessary to reach success in your future work life, and through which you can continue in the footsteps of your predecessors. The removal of travel restriction and the return to normality means that all those international students wishing to join any of the courses on offer in this prospectus to further their studies in the field of Hospitality and Tourism can do so without any restrictions.

“

We are proud of all our students who year after year receive praise from our industry partners all over the world.

Whilst wishing you the very best of luck in your studies, I look forward to personally meet you on the campus of this prestigious institute.

S P R E A D YO U R W I N G S

ITS PROSPECTUS 2022-2023

S P R E A D YO U R W I N G S

WHY THE INSTITUTE OF TO U R I S M ST U D I E S?

ITS PROSPECTUS 2022-2023

Malta’s main Tourism and Hospitality Educational Institution Internationally-recognised qualifications Individual attention is given to students and in most courses, student group population is kept low for this purpose Education beyond the classroom with hands-on experience, through the Institute’s training restaurants, local and international internship Great relationship with both local and international businesses 17 All courses are in academic affiliation with The Emirates Academy of Hospitality Management Selected number of courses are in collaboration with top renowned Institutes and Universities Students have a track record in finding employment before graduating Qualifications lead to a very high employability rate, of over 95% in the Hospitality and Tourism Industry

A P P L I C AT I O N D AT E S FOR PROGRAMMES OF STUDIES STARTING 3 OCTOBER 2022 APPLICATIONS ARE OPEN UNTIL 8 AUGUST 2022 Scan/click QR code or visit www.its.edu.mt to APPLY NOW.

PROGRAMMES OF STUDIES COMMENCING DURING THE ACADEMIC YEAR 2022/2023 Information on application dates will be provided on www.its.edu.mt and the Institute of Tourism Studies’ social media platforms.

ITS PROSPECTUS 2022-2023

S P R E A D YO U R W I N G S

OUR VISION The Institute of Tourism Studies will lead the transformation of tomorrow’s international tourism industry by directing its resources to: • • •

• •

Create comprehensive and systematic knowledge through high-quality research; Develop innovative and relevant higher and further education and training programmes combining technical, generic and behavioural skills; Deliver such programmes through a student-centred and inclusive learning environment, integrating theory and practice whilst promoting modern leadership approaches; Provide expert advice to established players; and Mentor entrepreneurs in successfully commercialising innovative business concepts in the Tourism Industry.

ITS PROSPECTUS 2022-2023

OUR MISSION Our mission is to shape excellence and innovation in tourism, through teaching and learning, quality research, advice, and realisation of innovative business concepts Where: • By ‘shape’ we mean that we will be proactive and lead the change process in the Tourism Industry; • By ‘excellence’ we mean that we shall be at the forefront in ensuring that we create professionals, business concepts and support industry in obtaining the highest levels of quality in what they do; • By ‘innovation’ we mean that we shall instigate creativity and entrepreneurship and key fundamental attributes in the Tourism Industry; • By ‘teaching and learning’ we mean that at the core we shall remain committed to providing high-quality education and training programmes to our students that are relevant to the current and future needs of the industry; • By ‘quality research’ we mean that we will transition from a teaching-based institution to become a research-lead institution, where we will strive to generate relevant comprehensive and systematic content, concepts and publications; • By ‘advice’ we mean that we shall provide support and assistance to the Tourism Industry in improving its management, standards, processes and systems with a view to enhance excellence and operating and financial performance; and • By ‘realisation of innovative business concepts’ we mean that we shall assist promising start-ups in the Tourism Industry to develop and implement their business ideas. Research

Education

Innovation

Advisory

The MFHEA is licensing the Institute of Tourism Studies (Licence Number: 2017-008) as a Higher Education Institution. ITS is licensed to provide higher education programmes.

S P R E A D YO U R W I N G S

WE ARE ITS

Check out more testimonials throughout this prospectus.

ALUMNI & STUDENTS TESTIMONIALS

WARREN MIZZI General Manager at Brittania Tours The Institute of Tourism Studies was the perfect place to set me off on the success ladder in the hospitality and tourism industry. Being both a practical and theoretical institute, it equipped me with everything I needed to build a successful career.

ITS PROSPECTUS 2022-2023

Thanks to my studies at the ITS and experience gained through working placements in Malta and abroad that were part of my course, I was one of the very few successful applicants that was recruited by Emirates Airline at the age of 22. I have recently joined one of Malta’s biggest and most successful Tour Operators, Britannia Tours as their new General Manager. It is also good to know that I am not the only ITS graduate working at Britannia Tours. We have an ITS student working in our Product Development team, doing a brilliant job! For those looking to build a successful career in the hospitality and tourism sector, whether in Malta or abroad, I highly recommend the Institute of Tourism Studies.

GEORGE ATTARD Junior Sous Chef at Bahia My personal journey in the culinary world kick started with enrolling for the Food Preparation and Production Diploma offered by the Institute of Tourism Studies. The three year course taught me not only essential cooking methods but also the invaluable skills of creativity, time management

and discipline, which were crucial in the moulding of my professional career. The knowledge obtained at ITS prepared me for the working world both locally and internationally. In fact, following my studies I successfully secured positions at some of the top restaurants and hotels in Malta, and was fortunate to work at the one star Michelin and five AA award “The Kitchin” restaurant (Edinburgh, United Kingdom). Since then I have also competed in a number of international competitions (Italy, Turkey and Scotland) and won the silver medal in Malta’s Chef of the Year 2020 competition. More recently I had the opportunity to work at Cail Bruich (Glasgow, United Kingdom) with a team led by Head Chef Lorna McNee. During my time there, the restaurant achieved a Michelin Star in Glasgow after 18 years. At present, I am the Junior Sous Chef at the one Michelin star

Bahia restaurant (Attard, Malta), as I continue to learn and develop under the lead of the admirable Chef Tyrone Mizzi. Needless to say, I am forever grateful to ITS and its seasoned mentors for the passion and determination they instilled in me at the very beginning of my career as professional Chef.

DENISE CASSAR Tourist Guide Professionalism, diversity and support are but a few words to describe the incredible Institute of Tourism Studies.

I enrolled for the Higher National Diploma in Tourist Guiding back in 2019 with a vision to keep expanding my knowledge about the Maltese Islands and how to properly welcome tourists to it. The reality exceeded my expectations by far, and I am now proudly working as a licensed tourist guide whilst also forming part of a team who do outsourced, museumrelated work in terms of upgrading such spaces with technological concepts - case in point, the new augmented reality museum hosted within the MCC in Valletta. ITS truly is an ideal place to spread your wings and learn new skills in a practical way. I have no doubt, that no matter which course one choses, they will land themselves in great positions somewhere down the line and be as proud as I am to call themselves an ITS alumni. I had the best time studying at ITS and I will be back soon for the MA in Heritage Interpretation! S P R E A D YO U R W I N G S

AFFILIATION

The Emirates Academy of Hospitality Management

PARTNERS Commission for the Rights of Persons with Disability

Fujian Polytechnic of Information Technology

DAN Europe

Haaga-Helia University of Applied Sciences

Ducasse Education

ITS PROSPECTUS 2022-2023

Hosco

Institut Paul Bocuse

Institute for Education, Malta

Malta Developers Association

Malta Hotels and Restaurants Association

Ministry for Education, Sport, Youth, Research and Innovation

Touring Club Malta

Malta Football Players Association (MFPA)

Ministry for Tourism

Wine & Spirit Education Trust

Malta Tourism Authority (MTA)

Strong Universal Network (SUNx)

Aqaba University of Technology

Professional Association of Diving Instructors

Professional Diving Schools Association

European Association of Hotels and Tourism Schools

S P R E A D YO U R W I N G S

THE JOURNEY AT THE GUIDANCE OFFICE

I would like to pursue a career in hospitality and tourism but I’m not sure which course I should enrol in.

ITS PROSPECTUS 2022-2023

As the Guidance Officer, I can set a one-to-one session to guide you in choosing the right course and career path.

APPLICATION AND ACCEPTANCE Yay! I have decided to apply for a Certificate in Travel & Tourism. I have applied online, and I just received an acceptance letter from the Registrar’s Department.

S P R E A D YO U R W I N G S

DURING FRESHERS WEEK

I’m so excited! I just started the academic year with Freshers’ Week. I met many students and companies. Did you apply for your student card with the IT Department?

Yes, the first stipend will be issued in December.

ITS PROSPECTUS 2022-2023

Yes. I also applied for my locker with the Security Department.

Don’t forget to apply for your stipend, guys!.

FRESHERS WEEK, AT THE INTERNSHIP STAND

Hello students! I’m a representative from the Internships Department. A gentle reminder to register on HOSCO, a hospitality network that connects you with different individuals and jobs worldwide. This will be helpful to you for the required local and international internship.

Great, I’m looking forward to this scholastic year since I’m sure I’ll be able to face the difficulties with the help of my learning coach.

Hey how was your week?

Wow! That’s great news! Shall we go to the Library to check out the books for the Air Fares module.

S P R E A D YO U R W I N G S

ITS GREEN AREA

Hey guys! Did you see the email from the Erasmus Department? I’m thinking of applying to go somewhere in Europe for a semester.

I’m going to class, guys. Are you coming?

I’m not sure about what to do as I’m a bit overwhelmed with my dissertation. I have an appointment with the Student Support to help me with time management.

I feel you! I’m meeting the wellbeing officer to discuss a personal issue. Let’s walk together.

No. Thanks to the RPL, I’m exempt from this class due to my prior skills and knowledge on the subject.

ITS PROSPECTUS 2022-2023

FOR ADDITIONAL INFORMATION SCAN QR CODE

I hope this helps you with the start of your journey at ITS. You can view further information on the Services Page on the website or scan the above QR code.

S P R E A D YO U R W I N G S

L I V I N G I N M A LTA THE MEDITERRANEAN LIFESTYLE Malta is a small island in the middle of the Mediterranean. Apart from the main island, there are two other habitable islands – Gozo and Comino – both are a short ferry ride away. Malta is a bilingual country with Maltese and English being the nation’s two official languages. The people are very friendly and warm, making you feel at home immediately. The island has the perfect temperate climate with an average of 3oo days of sunshine per year.

ITS PROSPECTUS 2022-2023

MOUTH-WATERING CUISINE The Maltese cuisine is quite diverse as it takes its influence from various other cuisines, mainly Italian cuisine as well as Spanish, French and British cuisines. The restaurant scene in the Maltese islands offers a mix of several cuisines from around the world. However, there are ample eateries which serve their own version of traditional Maltese specialties, namely rabbit stew, bragjoli (beef olives) and timpana (baked macaroni). A popular snack is the pastizzi, a small boat-shaped pastry filled with either ricotta cheese or mushy peas.

THE ISLAND LIFE There are various activities one may do in Malta. You can experience the islands’ rich culture and history by visiting one of the world’s oldest buildings in Ġgantija, or the fortified cities of Mdina and Valletta. The island is also abundant in beautiful beaches, be they large and public or small and deserted. You can also enjoy a variety of sports and outdoor activities including hiking, biking, rock climbing, scuba diving, parasailing and windsurfing. Malta is also known for its array of nightclubs and bars. Throughout the year, Malta also holds several festivals which host many world-renowned artists. Malta is only a few hours away from several major European cities, such as Rome and Paris, with its airport providing direct flight connections.

S P R E A D YO U R W I N G S

I N T E R N AT I O N A L STUDENTS 22% OF THE STUDENT POPULATION IS INTERNATIONAL STUDENTS WE ARE DIVERSE Apart from Maltese, the highest number of nationalities enrolled with the Institute during the academic year 2021-2022 were Italian, Serbian, British, Chinese and Filipino. 45+ Nationalities 25% Asia 4.5% Africa 2.5% Americas 68% Europe

International Students Page

ENTRY REQUIREMENTS International students are required to confirm the EQF (European Qualifications Framework) Level of their qualifications as part of their entry requirements. This may be done either by means of a written declaration and/ or certification from the educational institution that awarded the qualification/s or else by submitting their qualifications to Malta Qualifications Recognition Information Centre (MQRIC) for vetting.

Prospective students with foreign qualifications are asked to contact the Malta Qualifications Recognition Information Centre (MQRIC) to provide recognition on their qualification. ITS provides international students with several services in relation to visas, applications and integration within the campus. Further information may be found on the International Students Page on ITS website (scan/click above QR code). ITS PROSPECTUS 2022-2023

Scan/click to visit MQRIC website

TARIFF & FEES Applicants from non-EU countries are required to pay a registration fee as well as course fees, as indicated on the ITS website. ENGLISH LANGUAGE REQUIREMENTS At the Institute of Tourism Studies, it is essential to have a sound level of English language skills in writing, speaking, listening and reading since English is the language of instruction. When applying to pursue studies at ITS, international students are required to indicate their level of English proficiency by having obtained a minimum score in at least one of the following.

IELTS (Overall)

TOEFL (Overall)

CEFR

Foundation

MQF/EQF Level 2

3.0-3.5

20-31

Certificate

MQF/EQF Level 3

3.0-3.5

20-31

Diploma

MQF/EQF Level 4

4.0-5.0

32-59

Higher National Diploma

MQF/EQF Level 5

5.5-6.5

60-93

Bachelor's Degree

MQF/EQF Level 6

5.5-6.5

60-93

Masters Degree

MQF/EQF Level 7

6.5-8.0

94-109

In lieu of the above, holders of international Degrees and/ or Diplomas may provide evidence for consideration that their course leading to their qualification was delivered in English.

S P R E A D YO U R W I N G S

ITS PROSPECTUS 2022-2023

Aġenzija Żgħażagħ provides young people with the time and space to make friends, learn in new ways and develop their talents through our regional youth services and our extensive empowerment programme.

For more information please contact Aġenzija Żġħażagħ St Joseph High Road, Santa Venera SVR1013, Malta Tel: 00356 2258 6700 Email: agenzija.zghazagh@gov.mt Facebook: Aġenzija Żgħażagħ Instagram: agenzija.zghazagh

NEW SHOWROOM IN TRIQ DUN KARM, B'KARA (next door to Scavolini)

ITS PROSPECTUS 2022-2023

ADMISSION TO THE INSTITUTE OF TOURISM STUDIES PROGRAMMES OF STUDIES STARTING 3 OCTOBER 2022 Applications are open and will remain open till 8 August 2022. Apply online at www.its.edu.mt PROGRAMMES OF STUDIES COMMENCING DURING THE ACADEMIC YEAR 2022/2023 You may contact the Registrar’s Department on registrar@its.edu.mt for assistance in filling out the online application form. For assistance and information about the courses, you may contact our Career Guidance Officer on guidance@its.edu.mt.

ITS PROSPECTUS 2022-2023

All applications are subject to approval according to the Admissions Policy of the Institute and/or by the Board of Governors and the final decision on acceptance is taken by ITS. Applicants may be subject to an English proficiency test and/or an interview. ITS reserves the right to speak to applicants and/or guardians (in cases of underage applicants) to determine the propensity of such applicants. ITS may also suggest alternative programmes and/or levels of support in cases where the applicant might be at risk in terms of health and

safety, and/or might be applying for a programme that might be detrimental to the development of the applicant. More information on the Admissions Policy may be found on the ITS website.

ADDITIONAL I N F O R M AT I O N

CONDUCT All registered full-time and part-time students shall be subject to the Rules and Regulations of the Institute of Tourism Studies, which may be found on the ITS website.

evening sessions. They may also be required to attend sessions succeeding normal hours, on public holidays and during the weekend. Students in programmes of study where food is handled are required to successfully complete a Food Hygiene course in accordance with current Health & Hygiene Regulations.

Scan/click to visit Rules and Regulations

All successful applicants, if applicable, will be asked to undertake a medical examination, conducted by a medical practitioner at a clinic of their choice and fill in a medical questionnaire which will be sent to them together with the acceptance letter. This medical

GENERAL PROVISIONS Students must follow the timetables set out by the Institute of Tourism Studies and may be required to attend morning, afternoon and/or

questionnaire is needed to certify their suitability to join a programme of studies at the Institute of Tourism Studies. ENGLISH LANGUAGE REQUIREMENTS At the Institute of Tourism Studies, English is the language of instruction. It is essential to have a sound level of English language skills in writing, speaking, listening and reading.

S P R E A D YO U R W I N G S

GRADE POINT EQUIVALENCES FOR LEVEL 5 AND LEVEL 6 (MATRIX) A combination of a minimum of 3 Advanced and Intermediate Levels, one of which needs to be an Advanced Level (MQF/EQF Level 4) pass. These must add up to a minimum of 44 points as per the matrix provided below. ADVANCED LEVEL Grade A 30 Grade Points Grade B 24 Grade Points Grade C 18 Grade Points Grade D 12 Grade Points Grade E 6 Grade Points INTERMEDIATE LEVEL Grade A 10 Grade Points Grade B 8 Grade Points Grade C 6 Grade Points Grade D 4 Grade Points Grade E 2 Grade Points

ITS PROSPECTUS 2022-2023

MQF/EQF LEVELS, IN CORRESPONDENCE WITH SEC GRADES The table below explains the Malta Qualifications Framework (MQF) Levels and corresponding SEC grades as specified in the Referencing Report authored by the Malta Further & Higher Education Authority (MFHE). SEC Grade 1-5 SEC MQF/EQF Level 3 Secondary Education SSC&P Level 3 SEC Grade 6-7 SEC MQF/EQF Level 2 Secondary Education SSC&P Level 2

MQF/EQF Level 3

MQF/EQF Level 2

PROGRAMME OF STUDIES The Institute of Tourism Studies offers a range of programmes of studies, ranging from Foundation Level (MQF/EQF Level 2) up to Master’s Degree Level (MQF/ EQF Level 7). Students may progress from Level 2, up to Level 7 if they obtain the necessary qualifications. Prospective students may apply for courses which are marked with an entry point while current ITS students may apply for courses which are not marked with an entry point.

KEY

Entry point Prospective students who meet the requirement can enter this programme

MQF/EQF Level ECTS (European Credit Transfer and Accumulation System) Programme duration Triple Accreditation Study Mode Online learning - lectures are held online only Blended learning - lectures are held both online and in person Flexi learning - lectures can be held anytime based on cohort availability

PROGRAMME 1.1

Foundation in Hospitality & Tourism

Entry point MQF/EQF Level 2 60 ECTS 2 Semesters + LITP Course duration: 1 year

PROGRAMME LEARNING OUTCOMES • Provide a basic understanding of tourism and hospitality sectors. • Apply various skills in practical modules of study. • Acquire key competences necessary for tourism and hospitality. • Prepares candidates for a smooth progression into Certificate level.

ITS PROSPECTUS 2022-2023

ENTRY CRITERIA Successful completion of compulsory education. OR Successful completion of the Alternative Learning Programme (ALP). ADDITIONAL INFORMATION A profiling interview upon admission may be conducted in order to better assist students with their learning process. Admissions of special cases will be referred to the ITS’ Admissions Board.

Scan/click to visit course page

All students will be asked for a Food Handling License in the application form. Applicants who are still not in possession of the license at application phase will be directed on the application form itself to apply for the Food Handling Course which leads to License B. Note: Individuals applying for the Foundation in Hospitality and Tourism study programme must be a minimum of 16 years of age by end of December of current academic year and are not to exceed the age of 22 years by the start of the academic year.

English Language * For Requirements for International & Mature Students refer to International Students page. S P R E A D YO U R W I N G S

PROGRAMME 2.1

Certificate in Travel & Tourism

Entry point MQF/EQF Level 3 60 ECTS 2 Semesters + LITP Course duration: 1 year

PROGRAMME LEARNING OUTCOMES • Understand the principles & practices of the Tourism & Hospitality Industry. • Collaborate with tourists and colleagues in a professional manner. • Understand the needs and requirements of different types of tourists. • Advise tourists on sociocultural activities to enhance the experiential tourism product. • Understand the marketing concept of Malta as a tourist destination. ITS PROSPECTUS 2022-2023

ENTRY CRITERIA Successful completion of Foundation in Hospitality & Tourism (MQF/EQF Level 2). OR Minimum of 5 O Level subjects, of which 2 O Level subjects shall include Hospitality, Mathematics, Maltese, English and/or Home Economics at grade 5 or better (SSC&P Level 3) and any other 3 O Level subjects at grade 7 or better (SSC&P Level 2). OR Minimum of 4 O Level subjects, of which one O Level shall include Hospitality or Home

Scan/click to visit course page

Economics at grade 3 or better and any other 3 O Levels at grade 7 or better (SSC&P Level 2) including English language. Non-Maltese applicants have the option to replace Maltese O Level with their Native language O Level. OR Successful completion of the Alternative Learning Programme Plus (ALP+), of which Hospitality should preferably be one of the vocational subjects chosen. OR Apply as a mature student, at least 23 years of age by the

Successful completion of The Princes’ Trust programme, the ECDL full programme, Sports Career Development Programme and SEAC Level 3 are considered as equivalent to one O Level each.

Applicants must be a minimum of 16 years of age by end of December of current academic year.

JOB ROLES MAY INCLUDE • Tourist Information Clerk • Ticket Selling Agent • Tour Operator Airport Handling • Tour Operator Representative • Tour Operations Clerk • Excursion Sales Agent

English Language * For Requirements for International & Mature Students refer to International Students page.

PROGRAMME 2.2

Diploma in Travel & Tourism Operations

PROGRAMME LEARNING OUTCOMES • Understand travel agency operations. • Apply knowledge and skills to effectively communicate with guests and colleagues in a professional manner. • Assess the needs and requirements of different types of tourists. • Assist with the needs and requirements of incoming tourists.

ITS PROSPECTUS 2022-2023

MQF/EQF Level 4 120 ECTS 2 Semesters + 1-year IITP Course duration: 2 years

ENTRY CRITERIA Successful completion of Certificate in Travel & Tourism (MQF/EQF Level 3). JOB ROLES MAY INCLUDE • Travel Agency and Cruise Liner Agent • Tour Operations and Tour Representative • Tourist Information Agent • Tourism Promotion Agent • Travel Consultant

Scan/click to visit course page

“

Ruth Attard Certificate in Travel & Tourism I have been interested in tourism and hospitality since secondary school and coming to ITS helped me realise that the tourism industry is indeed the career for me. Lectures at ITS are very interesting and I enjoy every second of my time on campus. Apart from the academic aspect at ITS, I also managed to make a lot of new friends. In the next couple of years, after I finish my diploma, I would be interested in reading for a Higher National Diploma in Tourist Guiding followed by a Master of Arts in Heritage Interpretation. If you have a passion for hospitality and tourism, ITS can make your dreams come true.

S P R E A D YO U R W I N G S

PROGRAMME 2.3

Higher National Diploma in Travel & Tourism Management

PROGRAMME LEARNING OUTCOMES • Exhibit sound ethical behaviour in the workplace, excellent leadership and interpersonal skills. • Evaluate and anticipate customer needs and expectations. • Apply knowledge related to the running of a small business. • Demonstrate knowledge of marketing Malta as a tourist destination.

ITS PROSPECTUS 2022-2023

MQF/EQF Level 5 67 ECTS 2 Semesters Course duration: 1 year

ENTRY CRITERIA Successful completion of Diploma in Travel & Tourism Operations (MQF/EQF Level 4). JOB ROLES MAY INCLUDE • DMC Manager • Tour Manager • Tourism Product Manager • Travel Agency Manager • Airport Liaison Officer • Travel Agent

Scan/click to visit course page

S P R E A D YO U R W I N G S

PROGRAMME 3.1

Certificate in Rooms Division

Entry point MQF/EQF Level 3 60 ECTS 2 Semesters + LITP Course duration: 1 year

PROGRAMME LEARNING OUTCOMES • Advise guests on in-house facilities and external activities. • Apply knowledge and skills to effectively communicate with guests and colleagues in a professional manner. • Assess the needs and requirements of different types of customers. • Sell in-house facilities. • Carry out housekeeping best practices. • Follow legal requirements on safety, health and hygiene. ITS PROSPECTUS 2022-2023

Scan/click to visit course page

Economics at grade 3 or better and any other 3 O Level at grade 7 or better (SSC&P Level 2) including English language. Non-Maltese applicants have the option to replace Maltese O Level with their Native language O Level. OR Successful completion of the Alternative Learning Programme Plus (ALP+), of which Hospitality should preferably be one of the vocational subjects chosen. OR Apply as a mature student, at least 23 years of age by the

Successful completion of The Princes’ Trust programme, the ECDL full programme, Sports Career Development Programme and SEAC Level 3 are considered as equivalent to one O Level each.

Applicants must be a minimum of 16 years of age by end of December of current academic year.

English Language * For Requirements for International & Mature Students refer to International Students page.

JOB ROLES MAY INCLUDE • Guest Service Centre Operator • Room Attendant • Linen Attendant • House Officer • Public Area Attendant • Porter

S P R E A D YO U R W I N G S

PROGRAMME 3.2

Diploma in Rooms Division Operations

PROGRAMME LEARNING OUTCOMES • Apply knowledge and skills to effectively communicate with guests and colleagues in a professional manner. • Create various sales opportunities to enable the maximisation of room sales and occupancies. • Carry out operations processes in both front office and housekeeping. • Follow and apply legal requirements pertinent to this area of study.

ITS PROSPECTUS 2022-2023

MQF/EQF Level 4 120 ECTS 2 Semesters + 1-year IITP Course duration: 2 years

ENTRY CRITERIA Successful completion of Certificate in Rooms Division (MQF/EQF Level 3). JOB ROLES MAY INCLUDE • Guest Service Agent • Receptionist • Reservations Officer • Junior Concierge • Housekeeping Supervisor • Junior Night Auditor • Front Office Shift Leader

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“

Benn Elizar Roque Diploma in Rooms Division Operations I started my journey with ITS from Foundation Level and I may say that throughout these years I have learned so much thanks to the dedication of my brilliant lecturers. I recently finished my local internship at the Paradise Bay Hotel Front Office. Doing this internship was a dream come true because I like communicating and assisting guests. It has taught me a lot through hands-on experience. In the near future, I would love to advance my career and become a Housekeeping Supervisor or a Front Desk Supervisor.

S P R E A D YO U R W I N G S

PROGRAMME 3.3

Higher National Diploma in Rooms Division Management

PROGRAMME LEARNING OUTCOMES • Exhibit sound ethical behaviour in the workplace, excellent leadership and interpersonal skills. • Apply knowledge and skills to effectively communicate with guests and colleagues in a professional manner. • Be responsible for handling verbal and written complaints. • Be responsible for key operational processes in both front office and housekeeping.

ITS PROSPECTUS 2022-2023

MQF/EQF Level 5 67 ECTS 2 Semesters Course duration: 1 year

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Apply revenue management theories to achieve maximum revenues in line with a budget.

ENTRY CRITERIA Successful completion of Diploma in Rooms Division Operations (MQF/EQF Level 4). JOB ROLES MAY INCLUDE • Front Office & Guest Relations Manager • Reservations Manager • Executive Housekeeper • Hospitality Customer Experience Manager

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Hospitality Establishment Manager Hospitality Guest Relations Manager Duty Manager Night Auditor Front Office Manager

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Laura Spiteri Diploma in Rooms Division Operations This course has confirmed the best decision I ever took, that of enrolling for a course at ITS. This past year has been filled with wonderful experiences and new challenges. I would have never dreamt I would be working and experiencing all this. During this past year, ITS has offered me the wings to fly. My work experiences at different hotels and other work placements have widened my horizons and helped me understand better what my future career in the tourism industry would entail. I am looking forward to the coming years with enthusiasm and keeping my mind focused on my end goal.

S P R E A D YO U R W I N G S

PROGRAMME 4.1

Certificate in Food Preparation & Service

Entry point

THIS STUDY PROGRAMME IS IDENTICAL TO PROGRAMME 5.1

2 Semesters + LITP Course duration: 1 year

PROGRAMME LEARNING OUTCOMES • Understand and evaluate theoretical knowledge related to kitchen, bars and restaurant operations. • Create and maintain good customer and staff relations employing effective methods of communication. • Comply with legal requirements on safety, health and hygiene.

ITS PROSPECTUS 2022-2023

MQF/EQF Level 3 60 ECTS

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beginning of the academic year applied for, and subject to proficiency and/or aptitude tests as per direction of the ITS. The ITS also reserves the right to subject the candidate for an interview prior to acceptance. Successful completion of The Princes’ Trust programme, the ECDL full programme, Sports Career Development Programme and SEAC Level 3 are considered as equivalent to one O Level each. 59 JOB ROLES MAY INCLUDE • Kitchen Porter • Commis de Rang • Commis Chef de Partie • Commis de Bar ADDITIONAL INFORMATION A profiling interview upon admission may be conducted in order to better assist students with their learning process. Admissions of special cases will be referred to ITS’ Admissions Board.

Applicants must be a minimum of 16 years of age by end of December of current academic year. English Language * For Requirements for International & Mature Students refer to International Students page.

S P R E A D YO U R W I N G S

PROGRAMME 4.2

Diploma in Food & Beverage Service Operations

PROGRAMME LEARNING OUTCOMES • Comply and exhibit sound ethical behaviour at the workplace, excellent leadership and interpersonal skills. • Apply knowledge and skills towards contemporary systems and theories related to the administrative and operational areas in food and beverage.

ITS PROSPECTUS 2022-2023

MQF/EQF Level 4 120 ECTS 2 Semesters + 1-year IITP Course duration: 2 years

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Be responsible for an operational section of the food and beverage department within a hotel and/or catering organisation. Be responsible towards the handling of a number of key operational issues that might occur within a hotel or a catering organisation. Deliver economic, efficient, effective and environmentally friendly operational performance.

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ENTRY CRITERIA Successful completion of Certificate in Food Preparation & Service (MQF/EQF Level 3). JOB ROLES MAY INCLUDE • Chef de Rang • Junior Maître d’hôtel • Banqueting Supervisor • Bar Supervisor • Bartender

S P R E A D YO U R W I N G S

PROGRAMME 4.3

Higher National Diploma in Food & Beverage Management

PROGRAMME LEARNING OUTCOMES • Be responsible (at junior management level) for an operational department or section within hotels, catering establishments or hospitality-oriented organisations. • Understand and apply contemporary systems and theories related to the administrative and operational areas in food and beverage.

ITS PROSPECTUS 2022-2023

MQF/EQF Level 5 67 ECTS 2 Semesters Course duration: 1 year

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Comply and exhibit sound ethical behaviour on the workplace, excellent leadership and interpersonal skills. Assist in the generation of business and/or departmental ideas based on specific economic and market situations, trends and contemporary solutions in hospitality practices.

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ENTRY CRITERIA Successful completion of Diploma in Food & Beverage Service Operations (MQF/EQF Level 4). JOB ROLES MAY INCLUDE • Restaurant Manager • Banqueting Manager • Bars Manager • Assistant F&B Manager

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Jason Degiorgio Food & Beverage Director at The Westin Dragonara Resort I was born and raised in a family where my father and grandfather were both chefs. During my childhood, they gave me the opportunity to work with them and encouraged me to keep the tradition within the family. Today, 30 years later, I must admit that they managed successfully. My career started at 15 years of age as a summer student which enticed me to continue my studies at the Institute of Tourism Studies where I graduated at the age of 20. The Hospitality Industry was my first and only love in my professional career and I cannot imagine myself working anywhere else if not in the Hospitality Industry.

S P R E A D YO U R W I N G S

PROGRAMME 5.1

Certificate in Food Preparation & Service

Entry point

THIS STUDY PROGRAMME IS IDENTICAL TO PROGRAMME 4.1

2 Semesters + LITP Course duration: 1 year

ITS PROSPECTUS 2022-2023

MQF/EQF Level 3 60 ECTS

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beginning of the academic year applied for, and subject to proficiency and/or aptitude tests as per direction of the ITS. The ITS also reserves the right to subject the candidate for an interview prior to acceptance. Successful completion of The Princes’ Trust programme, the ECDL full programme, Sports Career Development Programme and SEAC Level 3 are considered as equivalent to one O Level each. 65 JOB ROLES MAY INCLUDE • Kitchen Porter • Commis de Rang • Commis Chef de Partie • Commis de Bar ADDITIONAL INFORMATION A profiling interview upon admission may be conducted in order to better assist students with their learning process. Admissions of special cases will be referred to ITS’ Admissions Board.

S P R E A D YO U R W I N G S

PROGRAMME 5.2

Diploma in Food Preparation & Production Operations

PROGRAMME LEARNING OUTCOMES • Maintain health and safety practices in a kitchen environment and be able to follow and carry out the necessary Hygiene & Safety procedures. • Prepare and produce dishes at the right temperature, using well-balanced ingredients and served to the exact consistency.

ITS PROSPECTUS 2022-2023

MQF/EQF Level 4 120 ECTS 2 Semesters + 1-year IITP Course duration: 2 years

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Prepare a selection of cold and hot food, sauces, desserts and baked products including bread. Reach a holistic understanding and be able to produce various national and ethnic cuisines. Implement recipe costing and Standard Operational Procedures.

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ENTRY CRITERIA Successful completion of Certificate in Food Preparation & Service (MQF/EQF Level 3). JOB ROLES MAY INCLUDE • Chef de Partie • Pastry Chef de Partie • Chef Tournant

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Chantelle Gatt Diploma in Food Preparation & Production Operations The Institute of Tourism Studies is teaching me to create and understand a good foundation to showcase my skills, while also being able to enrich them. ITS is a second family to all its students because it encourages them to grow and become successful in life. The Institution teaches us about our future career paths by providing both theoretical and hands-on experience. I am proud to be studying at ITS and to be able to use my talents in a beautiful and creative manner.

S P R E A D YO U R W I N G S

PROGRAMME 5.3

Higher National Diploma in Food Preparation & Production Management PROGRAMME LEARNING OUTCOMES • Maintain health and safety practices in a kitchen environment and be able to follow and carry out the necessary Hygiene and Safety procedures. • Prepare and produce dishes at the right temperature, using well-balanced ingredients and served to the exact consistency. • Practice and offer a variety of complex and creative hot and cold dishes, desserts, centrepieces and baked products including bread. ITS PROSPECTUS 2022-2023

MQF/EQF Level 5 67 ECTS 2 Semesters Course duration: 1 year

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Comply and adhere to the concept of Health & Safety legislation and implementation actions. Develop innovative and creative menus, recipe costings and design and implement Standard Operating Procedures. Practice modern leadership approaches in a kitchen environment and implement cost-effective production processes.

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ENTRY CRITERIA Successful completion of Diploma in Food Preparation & Production Operations (MQF/ EQF Level 4). JOB ROLES MAY INCLUDE • Head Chef • Sous Chef • Pastry Chef • Food and Beverage Manager

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Mariah Ruggier Diploma in Food Preparation & Production Operations If I were to describe my ITS experience in one word it would be incredible. I thoroughly enjoy going to school, and I especially enjoy vlogging my days and sharing it with the world. I am currently pursuing my one-year internship in Malta and I cannot wait to go back to school. I’ve been dreaming of going to ITS since I was in Form 3 and since then I do not regret anything. My classmates, teachers and administration staff have all made this an amazing experience.

S P R E A D YO U R W I N G S

PROGRAMME 6.1

Certificate in Events

Entry point MQF/EQF Level 3 60 ECTS 2 Semesters + LITP Course duration: 1 year

PROGRAMME LEARNING OUTCOMES • Understand basic theories and processes of personal events planning. • Apply knowledge and skills to effectively communicate with customers and colleagues in a professional manner. • Understand various event elements such as food and beverage service, design and entertainment. • Follow legal requirements on safety, health and hygiene.

ITS PROSPECTUS 2022-2023

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Apply basic sales and marketing principles to ensure the success of an event.

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subjects at grade 7 or better (SSC&P Level 2). OR Minimum of 4 O Level subjects, of which one O Level shall include Hospitality or Home Economics at grade 3 or better and any other 3 O Levels at grade 7 or better (SSC&P Level 2) including English language. Non-Maltese applicants have the option to replace Maltese O Level with their Native language O Level. OR Successful completion of the Alternative Learning Programme Plus (ALP+),

of which Hospitality should preferably be one of the vocational subjects chosen. OR Apply as a mature student, at least 23 years of age by the beginning of the academic year applied for, and subject to proficiency and/ or aptitude tests as per direction of the ITS. The ITS also reserves the right to subject the candidate for an interview prior to acceptance.

ADDITIONAL INFORMATION A profiling interview upon admission may be conducted in order to better assist students with their learning process. Admissions of special cases will be referred to ITS’ Admissions Board. All students will be asked for a Food Handling License in the application form. Applicants who are still not in possession of the license at application

phase will be directed on the application form itself to apply for the Food Handling Course which leads to License B. Applicants must be a minimum of 16 years of age by end of December of current academic year. English Language * For Requirements for International & Mature Students refer to International Students page. 71

Successful completion of The Princes’ Trust programme, the ECDL full programme, Sports Career Development Programme and SEAC Level 3 are considered as equivalent to one O Level each. JOB ROLES MAY INCLUDE • Events Personnel and Service • Events Assistant • Events Crew • Events Sales Assistant S P R E A D YO U R W I N G S

PROGRAMME 6.2

Diploma in Events Operations

MQF/EQF Level 4 120 ECTS 2 Semesters + 1-year IITP Course duration: 2 years

PROGRAMME LEARNING OUTCOMES • Exhibit responsibility towards an operational section within a hotel in relation to events and other types of functions. • Carry-out contemporary systems and theories related to the administrative and operational areas within this sector. • Apply sound ethical behaviour in the workplace, excellent leadership and interpersonal skills.

ITS PROSPECTUS 2022-2023

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Assess and address a number of key operational issues that might occur within a hotel or a catering organisation. Apply accounting and budgeting knowledge and skills to the operation of events. Deliver economic, efficient, effective and environmentally friendly operational performance.

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ENTRY CRITERIA Successful completion of Certificate in Events (MQF/ EQF Level 3). JOB ROLES MAY INCLUDE • Events Coordinator • Events Supervisor • F&B Coordinator • Events Sales Executive

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Leon Aquilina Diploma in Events Operations I’ve always had a special admiration for planning events and my dream is to be able to pursue a career in wedding planning and event management. Throughout my studies, apart from the theoretical aspects, we are also tasked with planning a number of events that provide hands-on experience which we would not be able to experience with just theory. I am excited to say that I have been accepted, from a large pool of applicants, to work within the Events Department at the Corintihia Hotel in Budapest. This will be a part of my one year International Internship. If you are excited about event planning I suggest that you apply with ITS and pursue a career which is rewarding in so many aspects. S P R E A D YO U R W I N G S

PROGRAMME 6.3

Higher National Diploma in Events Management

PROGRAMME LEARNING OUTCOMES • Independently implements the necessary operational and managerial tasks related to hospitality events. • Effectively manage team members within a hospitality-event-related department. • Solve problems which might arise during the planning, organisation and implementation of various hospitality events.

ITS PROSPECTUS 2022-2023

MQF/EQF Level 5 67 ECTS 2 Semesters Course duration: 1 year

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Propose creative and innovative initiatives and solutions for customised hospitality events. Deal effectively, efficiently and in an ethical manner within a demanding work environment. Plan and design an event that incorporates project management and financial planning.

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ENTRY CRITERIA Successful completion of Diploma in Events Operations (MQF/EQF Level 4). JOB ROLES MAY INCLUDE • Events Planner • Events Manager • Events Specialist • Events Sales and Marketing Manager • DMC Manager • Fair and Conventions Coordinator • Conference & Banqueting Manager

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Lara Caruana Gatt Higher National Diploma in Events Management I always had an admiration for the hospitality and tourism industry, therefore ITS was my natural choice when it came to further my studies. For my first local placement at Certificate Level, I started working within the F&B department within The Xara Collection and I am still working with the same company. Throughout the years I am happy to say that I have received a number of promotions and also moved departments and I am currently working as a Guest Experience Agent. Studying at ITS has been very fruitful not only in the theoretical and practical aspects but also in my personal life since I have made friends who make this experience even more special. S P R E A D YO U R W I N G S

PROGRAMME 7.1

Diploma in Climate Friendly Travel

Entry point MQF/EQF Level 4 120 ECTS 2 Semesters + 1-year LITP Course duration: 2 years

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Online Learning

PROGRAMME LEARNING OUTCOMES • Identify why climate change is a dominant issue on the global agenda and recognise its dominant impact on travel and tourism. • Review historical development and scientific evidence to understand the effects of climate change on the travel ecosystem, mobility, communities and hospitality services and vice versa. • Use appropriate cognitive and practical skills to ITS PROSPECTUS 2022-2023

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influence and cause a change in the development of next-generation thinkers - ultimately educating them to implement green policies and become trainers for Climate Friendly Travel. Understand the issue of sustainability through concepts of climate-friendly travel and key elements of the 2050 long-term strategy, as contained in the STGs and the Paris Climate Agreements.

ENTRY CRITERIA Successful completion of one of ITS’ Certificate Study Programmes (MQF/EQF Level 3). OR Minimum of 5 O Level subjects at MQF/EQF grade 5 or better (SSC&P Level 3), of which (i) English language is compulsory, and (ii) 2 O Level subjects must include Geography, Environmental Studies, Chemistry, Biology, Physics, Mathematics, and/or Hospitality. OR Apply as a mature student, at least 23 years of age by the

beginning of the academic year applied for, and subject to proficiency and/or aptitude tests as per direction of the ITS. Successful completion of The Princes’ Trust programme, the ECDL full programme, Sports Career Development Programme and SEAC Level 3 are considered as equivalent to one O Level each. JOB ROLES MAY INCLUDE • Climate Friendly Travel Trainer • Sustainability Officer • Corporate Social Responsibility Officer ADDITIONAL INFORMATION Applicants must be a minimum of 16 years of age by end of December of current academic year.

English Language * For Requirements for International & Mature Students refer to International Students page. S P R E A D YO U R W I N G S

PROGRAMME 8.1

Higher National Diploma in Tourist Guiding

Entry point MQF/EQF Level 5 120 ECTS

Full-Time

Part-Time

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Full-time 3 semesters + summer placement - Course duration: 1.5 years Part-time 5 semesters + 2 summer placements - Course duration: 2.5 years No tuition fees are required for placements Blended Learning

PROGRAMME LEARNING OUTCOMES • Understand the role of the tourist guide and manage the complex concepts of well organised tours. • Be creative in the design and management of historical and thematic tours. • Evaluate and anticipate customer expectations during the implementation process of tourist guiding. • Understand and explain the detailed historical and cultural content of various itineraries and sites.

ITS PROSPECTUS 2022-2023

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Manage small tour groups and always ensure safety and customer satisfaction.

Any ITS Diploma MQF/EQF Level 4 of minimum 120 ECTS (or equivalent). OR Apply as a mature student, at least 23 years of age by the beginning of the academic year applied for, and subject to proficiency and/or aptitude tests as per direction of the ITS. The ITS also reserves the right to subject the candidate for an interview and/or an RPL procedure prior to acceptance.

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JOB ROLES MAY INCLUDE • Freelance Tourist Guide • Gallery Site Officer • Museum Interpretation Officer • Tourist Information Centre Manager ADDITIONAL INFORMATION A profiling interview upon admission may be conducted in order to better assist students with their learning process. Admissions of special cases will be referred to ITS’ Admissions Board.

English Language * For Requirements for International & Mature Students refer to International Students page. Grade Point Equivalent * For refer to Additional Information page.

Charmaine Bugeja Duty Manager Executive at Esplora Interactive Science Centre Studied Higher National Diploma in Tourist Guiding and currently reading for a Master of Arts in Heritage Interpretation Having always been intrigued by Malta’s history, the arts and media, it was natural for me to enrol for the Tourist Guiding programme. I strive in giving the very best service, in the stipulated time at hand, making my clients feel welcome and safe, here in Malta. I aspire to have every group I have leave Malta with a fun experience that will be remembered. I am finding the Master’s course valuable, complementing my role at Villa Bighi, whereby I can use my skills to interpret the site professionally on another level. S P R E A D YO U R W I N G S

PROGRAMME 8.2

Higher National Diploma in Sommellerie

Entry point MQF/EQF Level 5 67 ECTS 4 Semesters Course duration: 2 years

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Flexi Study on Part-time Basis

PROGRAMME LEARNING OUTCOMES • Understand the role of the sommelier and manage the complex topic related to wine and beverages. • Be creative in the design and management of cellar control and wine lists. • Analyse different wines and spirit using the latest tasting techniques. • Explain grape growing and winemaking techniques of the wines of the world. • Understand other related topic such as cheese, ITS PROSPECTUS 2022-2023

cigars, spirit, aperitifs, and digestive bitters. ENTRY CRITERIA At least 1 A Level and a combination of other A Levels and/or Intermediates making up a minimum of 30 points in possession of a WSET Intermediate Certificate (WSET Level 2) in Wines and/or Wines & Spirits and/or Spirits. OR An MQF/EQF Level 4 Diploma of a minimum of 120 ECTS or higher which includes Food &

Beverage Service modules in its transcript. OR Be at least 23 years of age by the time of commencement of the course and in possession of WSET Intermediate Certificate Award (WSET Level 3) OR Be at least 23 years of age with a minimum of three years of documented experience in professional work related to Food & Beverage Service or wine industry.

JOB ROLES MAY INCLUDE • Sommelier • Wine consultant • Wine advisor • Food and beverage server specialising in wine ADDITIONAL INFORMATION A profiling interview upon admission may be conducted in order to better assist students with their learning process. Admissions of special cases will be referred to ITS’ Admissions Board. All students will be asked for a Food Handling License in the application form. Applicants who are still not in possession of the license at application phase will be directed on the application form itself to apply for the Food Handling Course which leads to License B.

English Language * For Requirements for International & Mature Students refer to International Students page. Grade Point Equivalent * For refer to Additional Information page. S P R E A D YO U R W I N G S

PROGRAMME 8.3

Master Chef Higher Diploma

Entry point MQF/EQF Level 5 60 ECTS 4 Semesters Course duration: 2 years

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Blended Learning

PROGRAMME LEARNING OUTCOMES • Research, develop and communicate culinary innovations • Manage and develop innovative culinary concepts • Ensure compliance with EU regulations within food safety management and food control • Manage an operation in line with international and EU standards with emphasis to HR • Become conscience of food sustainability at source and ITS PROSPECTUS 2022-2023

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the ability to change eating habits Evaluate a variety of local and international social and cultural related practices in the production and consumption of food. Lead and mentor staff in achieving higher standards and quality

ENTRY CRITERIA MQF/EQF Level 4 ITS diploma in Food Preparation and Production and 5 years of experience in an industrial kitchen

OR 7 years of experience in the role of Sous Chef, Executive Head Chef, or Chef Patron. JOB ROLES MAY INCLUDE • Sous Chef • Executive Head Chef • Chef Tournant • FPP consultant

English Language * For Requirements for International & Mature Students refer to International Students page. S P R E A D YO U R W I N G S

PROGRAMME 9.1

Preparatory Course for the Bachelor in Culinary Arts (Hons)

Entry point MQF/EQF Level 3/4 60 ECTS 2 Semesters + LITP Course duration: 1 year

PROGRAMME LEARNING OUTCOMES • Systematically prepare for advanced studies and further the education in the field of Culinary Arts. • Comprehensively understand core principles to comply with social, scientific, cultural and ethical values at the stages of gathering, interpreting, implementing, and declaring data in the field. • Systematically prepare to apply and use information and communication as required in this area of study. ITS PROSPECTUS 2022-2023

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Comprehensively equip learners with academic skills that are in line with MQF/ EQF Level 6 education.

ENTRY CRITERIA An ITS Diploma in Travel and Tourism, Rooms Division, Food & Beverage Service, or Events MQF/EQF Level 4 (or equivalent). OR An ITS Higher National Diploma or an equivalent qualification (MQF/EQF Level 5). OR

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A combination of a minimum of 2 Advanced and Intermediate Levels, of which one needs to be an Advanced Level (MQF/EQF Level 4) pass. These must add to 22 points as per provided matrix AND passes at grade 5 (SSC&P Level 3) or better in English and Mathematics SEC examinations. OR Apply as a mature student, at least 23 years of age by the beginning of the academic year applied for, and subject to proficiency and/or aptitude tests as per direction of the ITS.

ADDITIONAL INFORMATION All students will be asked for a Food Handling License in the application form. Applicants who are still not in possession of the license at application phase will be directed on the application form itself to apply for the Food Handling Course which leads to License B.

PROGRAMME 9.2

Bachelor in Culinary Arts (Hons)

Entry point

in collaboration with the Institut Paul Bocuse (France)

240 ECTS

MQF/EQF Level 6

6 semesters + LITP & IITP Course duration: 3 years

PROGRAMME LEARNING OUTCOMES • Conduct advanced studies and further the education in the field of Culinary Arts. • Comply with social, scientific, cultural and ethical values at the stages of gathering, interpreting, implementing, and declaring data in the field. • Apply and use information and communication as required in this area of study. • Develop and appraise enhanced levels of craftsmanship in culinary arts and specific speciality areas of food production and modern food production trends.

ITS PROSPECTUS 2022-2023

ENTRY CRITERIA A combination of a minimum of 3 Advanced and Intermediate Levels, of which one needs to be an Advanced Level (MQF/ EQF Level 4) pass. These qualifications must add up to a minimum of 44 points as per provided matrix AND passes at grade 5 (SSC&P Level 3) or better in the English and Mathematics SEC examinations; and at least four years documented experience or a pass in (i) the Award in Basic Kitchen and Larder, and the Award in Basic Pastry and Baking and (ii) the Award in Intermediate Kitchen and Larder, and the Award on Intermediate Pastry and Baking

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courses offered by the Institute of Tourism Studies. OR An ITS Diploma in Food Preparation & Production MQF/ EQF Level 4 (or equivalent). OR An ITS Higher National Diploma in Food Preparation & Production Management MQF/ EQF Level 5 (or equivalent). Student with this entry criteria may enter to the 2nd year of the degree. OR A successful completion of Preparatory Course for the Bachelor of Culinary Arts (Hons). OR

Apply as a mature student, at least 23 years of age by the beginning of the academic year applied for, and subject to proficiency and/or aptitude tests as per direction of the ITS. In this programme, at least 4 years of relevant documented experience in an industrial kitchen are required or pass in (i) the Award in Basic Kitchen and Larder, and the Award in Basic Pastry and Baking and (ii) the Award in Intermediate Kitchen and Larder, and the Award on Intermediate Pastry and Baking, (iii) a successful completion of Preparatory Course in Culinary Arts courses offered by the Institute of Tourism Studies. The ITS also reserves the right to subject the candidate to an interview and/ or an RPL procedure prior to acceptance. Applicants must also provide proof of their English proficiency at Level B2. Students who decide to progress to Bachelor in Culinary Arts from the Higher National

Diploma will be required to carry out a 3-month placement prior to commencing their second year of studies. Note: The Institute of Tourism Studies offers a preparatory year for applicants with no experience. Kindly refer to Programme 9.1 for course details and entry criteria.

JOB ROLES MAY INCLUDE • Chef de Cuisine • Private Chef • Executive Chef • Food and Beverage Manager • Culinary Director • Food and Beverage Director ADDITIONAL INFORMATION A profiling interview upon admission may be conducted in order to better assist students with their learning process. Admissions of special cases will be referred to ITS’ Admissions Board.

PROGRAMME 9.3

Bachelor in International Hospitality Management (Hons)

Entry point MQF/EQF Level 6 240 ECTS 6 semesters + LIPT & IITP Course duration: 3 years

in collaboration with the Haaga-Helia University of Applied Sciences (Finland)

PROGRAMME LEARNING OUTCOMES • Manage hospitality operations within international dimensions. • Understand fundamental and complex theories for management and leadership in the hospitality industry. • Understand and apply advanced marketing principles. • Comply with social, scientific, cultural and ethical values at the stages of gathering, interpreting

ITS PROSPECTUS 2022-2023

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and implementing data in the field. Apply and use information as required in this area of study. Innovate operations to attract new business.

ENTRY CRITERIA A combination of a minimum of 3 Advanced and Intermediate Levels, of which one needs to be an Advanced Level (MQF/EQF Level 4) pass. These must add up to a minimum of 44 points as per the provided matrix, AND

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passes at grade 5 (SSC&P Level 3) or better in the English and Mathematics SEC examinations. OR Any ITS Diploma MQF/EQF Level 4 of minimum 120 ECTS (or equivalent). OR An ITS Higher National Diploma or an equivalent qualification (MQF/EQF Level 5). Students with this entry criteria may enter to the 2nd year of the degree. OR

Apply as a mature student, at least 23 years of age by the beginning of the academic year applied for, and subject to proficiency and/ or aptitude tests as per direction of the ITS. The ITS also reserves the right to subject the candidate for an interview and/or an RPL procedure prior to acceptance. Applicants must also provide proof of their English proficiency at Level B2.

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General Manager Food and Beverage Manager Rooms Division Manager

English Language * For Requirements for International & Mature Students refer to International Students page. Grade Point Equivalent * For refer to Additional Information page.

JOB ROLES MAY INCLUDE • Supporting positions in Marketing, Human Resources, Accounting and Sales • Property Manager • Hospitality Revenue Manager • Destination Manager • Human Resources Manager • Front Office Manager • Reservations Manager • Administration Manager • Customer Relations Manager • Assistant General Manager

S P R E A D YO U R W I N G S

PROGRAMME 9.4

Bachelor of Science in Diving Safety Management

Entry point

in collaboration with DAN Europe

Full-time 6 semesters + 2 work placements - Course duration: 3 years Part-time 8 semesters + 2 work placements - Course duration: 4 years No tuition fees are required for placements

MQF/EQF Level 6 180 ECTS

Full-Time

Part-Time

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Blended Learning

PROGRAMME LEARNING OUTCOMES • Comprehensively understand the concepts of risk assessment with respect to scuba diving and creatively propose strategies how to reduce risks. • Systematically understand human physiology and acknowledge how this is affected by regular/frequent diving activity (recreational, technical and free diving). • Comprehend the business elements, including the human resource ITS PROSPECTUS 2022-2023

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management component and how does this operate in the leisure industry. Determine detailed knowledge on the various components making up diving equipment and specific equipment used for specific use (recreational, technical and free diving, research diving and other associated activities whilst diving). Systematically identify diving related hazards/ injuries and their treatment both in terms of basic first aid but also more advanced

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procedures, such as the use of the hyperbaric chamber. Deploy established techniques on how to assist and partner with recompression chamber facilities, training and emergency assistance.

passes at grade 5 (SSC&P Level 3) or better in the English and Mathematics SEC examinations. OR A full qualification at MQF/ EQF Level 4, AND a portfolio evidencing relevant experience in the diving sector for at least 3 years, along with evidence of appropriate writing and analytical skills to ensure that the prospective candidate can fully and meaningfully participate in the course, and work experience at professional and/or executive level for at least 5 years. OR Any ITS Diploma or equivalent MQF/EQF Level 4 certification. OR Any ITS Higher National Diploma or equivalent MQF/ EQF Level 5 certification. OR Apply as a mature student, at least 23 years of age by the beginning of the academic year applied for, and subject

to proficiency and/ or aptitude tests as per direction of the ITS. The ITS also reserves the right to subject the candidate for an interview and/or an RPL procedure prior to acceptance. Applicants must also provide proof of their English proficiency at Level B2. In addition to any of the above entry requirements and given that this course includes numerous practical (diving) components, it is mandatory for applicants to be in possession of an EN standard Level 2 diving certification (e.g. PADI Rescue Diver or an equivalent certification from a recognised certification agency) and have a minimum of 30 logged dives. Candidates who do not have both of these requirements may be allowed to enrol on the condition that they provide proof of having attained such requirements by the end of the first academic year.

JOB ROLES MAY INCLUDE • Scuba Diving Instructor • Director of Diving/diving business manager • Dive Safety Officer • Diving Officer • Research Diver • Scientific Diver • Hyperbaric Chamber Operator • Diving Medical Technician • Gas Blender ADDITIONAL INFORMATION A profiling interview upon admission may be conducted in order to better assist students with their learning process. Admissions of special cases will be referred to ITS’ Admissions Board. English Language * For Requirements for International & Mature Students refer to International Students page. Grade Point Equivalent * For refer to Additional Information page. S P R E A D YO U R W I N G S

PROGRAMME 10.1

Master in Business Administration in International Hospitality Management

Entry point MQF/EQF Level 7 90 ECTS 3 semesters Course duration: 1.5 years

Blended and Flexi Learning on Part-Time basis

in academic affiliation with The Emirates Academy of Hospitality Management

PROGRAMME LEARNING OUTCOMES • Systematically devise innovative strategies for hospitality business operations. • Autonomously and systematically manage specific hospitality operations within an international dimension. • Employ best practices and put complex theories of hospitality business management into practice in the most efficient and effective ways. ITS PROSPECTUS 2022-2023

Scan/click to visit course page

Triple Accreditation

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Creatively apply advanced hospitality marketing principles. Promote social, scientific, cultural and ethical values at the stages of gathering, interpreting and implementing data in the hospitality business field. Employ innovation techniques within the hospitality business operations in order to sustain and attract new business.

ENTRY CRITERIA A relevant degree at MQF/EQF Level 6 (180 ECTS) at second class. OR A degree at MQF/EQF Level 6 plus a portfolio evidencing relevant work experience for at least 3 years. OR A full qualification at MQF/EQF Level 5 in Tourism, Hospitality, Business, or Management including six years work experience at supervisory/ management level. Applicants

may also be requested to submit a portfolio evidencing appropriate writing and analytical skills to ensure that the prospective candidate can fully and meaningfully participate in the course. OR Ten years proven work experience at supervisory/ management level. Applicants may also be requested to submit a portfolio evidencing appropriate writing and analytical skills to ensure that the prospective candidate can fully and meaningfully participate in the course. Applicants must also provide proof of their English proficiency at Level C1.

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Destination Senior Manager Human Resources Senior Manager Senior Administration Manager/Director Customer Relations Director General Manager

English Language * For Requirements for International & Mature Students refer to International Students page.

JOB ROLES MAY INCLUDE • Senior positions in Marketing, Human Resources, Accounting and Sales • Senior Property Manager • Hospitality Revenue Senior Manager S P R E A D YO U R W I N G S

PROGRAMME 10.2

Master of Arts in Heritage Interpretation

Entry point MQF/EQF Level 7 90 ECTS

Scan/click to visit course page

5 semesters + LIPT - Course duration: 3 years Tuition fees are required for taught components (4 semesters) Blended Learning on Part-Time basis

PROGRAMME LEARNING OUTCOMES • Devise innovative strategies for Heritage Interpretation (HI) which may be applied to different contexts, particularly those related to tourism and education. • Initiate research and be self-driven to propose new studies in HI which will contribute toward local and international Heritage and Tourism sectors. • Critically assess the stakeholders/audience/ clients which will be benefitting from an ITS PROSPECTUS 2022-2023

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adequate HI product while establishing methods of research to carry out audience segmentation in order to provide the best HI experience to a wide variety of clients. Comprehensively deal with ICT professionals when developing HI technology and critically assess the full cycle of planning, implementation and review of such technology. Critically review current methods of HI which are already present in Heritage and Tourism attractions.

ENTRY CRITERIA A relevant degree at MQF/ EQF Level 6 at second class or better. OR A degree at MQF/EQF Level 6 plus a portfolio evidencing relevant work experience for at least 3 years. OR A full qualification at MQF/ EQF Level 5 with 120 ECTS AND a portfolio evidencing appropriate writing and analytical skills to ensure that the prospective candidate can fully and meaningfully

participate in the course, along with work experience at professional and/or executive level for at least 5 years. Applicants must also provide proof of their English proficiency at Level C1. JOB ROLES MAY INCLUDE • Heritage Management and Curatorship • Docent • Historical Interpretation Consultant • Visitor Experience Executive/Consultant • Exhibitions Manager • Museums Collections Officer • Multimedia Producer ADDITIONAL INFORMATION A profiling interview upon admission may be conducted in order to better assist students with their learning process. Admissions of special cases will be referred to ITS’ Admissions Board.

English Language * For Requirements for International & Mature Students refer to International Students page. S P R E A D YO U R W I N G S

PA R T-T I M E A N D BESPOKE COURSES Scan/click Part-Time page

The Institute of Tourism Studies offers different part-time courses, aimed at both beginners and industry professionals who wish to further their studies. These courses start in October and February. ITS also offers both accredited and non-accredited Bespoke Courses. This offer allows organisations to target the learning outcomes which are most relevant to their business. A number of short courses are also offered throughout the academic year. For further information, scan the above QR codes. In relation to Bespoke courses, one may also contact the Business Development on business@its.edu.mt

ITS PROSPECTUS 2022-2023

Scan/click Bespoke page

S P R E A D YO U R W I N G S

Programme 1 Programme 2 Programme 3

ITS PROSPECTUS 2022-2023

Programme 4

Programme 9.3 Bachelor in International Hospitality Management (Hons)

Programme 9.1 Preparatory Course for the Bachelor in Culinary Arts (Hons)

Programme 1.1 Foundation in Hospitality and Tourism

Programme 5 Programme 8.3

Programme 9.2 Bachelor in Culinary Arts (Hons)

Programme 8.2

Programme 9.2 Bachelor in Culinary Arts (Hons)

Programme 1.1 Foundation in Hospitality and Tourism

Programme 9.3 Bachelor in International Hospitality Management (Hons) Programme 9.2/9.3 Bachelor in Culinary Arts OR International Hospitality Management Programme 9.3 Bachelor in International Hospitality Management (Hons)

Programme 9.3 Bachelor in International Hospitality Management (Hons)

Programme 9.2/9.3 Bachelor in Culinary Arts OR International Hospitality Management Programme 9.3 Bachelor in International Hospitality Management (Hons)

Programme 5.3 HND in Food Preperation & Production Management Programme 4.3 HND in Food & Beverage Management

International Internship International / Local Internship

International Internship International Internship

Programme 7.1 Diploma in Climate Friendly Travel Programme 5.2 Diploma in Food Preperation & Production Operations Programme 4.2 Diploma in Food & Beverage Service Operations

Programme 1.1 Foundation in Hospitality and Tourism

Programme 6.3 HND in Events Management

International Internship

Programme 6.2 Diploma in Events Operations

International Internship

Programme 2.2 Diploma in Travel & Tourism Operations

Programme 9.3 Bachelor in International Hospit Management (Hon

Programme 9.3 Bachelor in International Hospit Management (Ho

Programme 2.3 HND in Travel & Tourism Management

Programme 9.3 Bachelor in International Hospitality Management (Hons)

Programme 6.1 Certiﬁcate in Events

Programme 1.1 Foundation in Hospitality and Tourism

Programme 2.1 Certiﬁcate in Travel & Tourism

Programme 1.1 Foundation in Hospitality and Tourism

Programme 5

Programme 9.2 Bachelor in Culinary Arts (Hons) Programme 3.1 Certiﬁcate in Rooms Division

Programme 3.2 Diploma in Rooms Division Operations

Credits & Duration Programme 9.3 Bachelor in International Hospitality Management (Hons)

Programme 10.1 Master in Business Administration in International Hospitality Management

Programme 4

60 ECTS 1 Year

Programme 4.1/5.1 Certiﬁcate in Food Preperation & Services

Programme 4.2 Diploma in Food & Beverage Service Operations

International Internship

Programme 8.3 Master Chef Higher Diploma

Programme 5.2 Diploma in Food Preperation & Production Operations

Programme 3.3 HND in Rooms Division Management Programme 4.3 HND in Food & Beverage Management

International Internship

Programme 9.3 Bachelor in International Hospitality Management (Hons) Programme 9.3 Bachelor in International Hospitality Management (Hons)

Programme 9.2 Bachelor in Culinary Arts (Hons)

Programme 7.1 Diploma in Climate Friendly Travel

International Internship

Programme 5.3 HND in Food Preperation & Production Management

Programme 9.2/9.3 Bachelor in Culinary Arts OR International Hospitality Management

Programme 9.2 Bachelor in Culinary Arts (Hons)

Programme 9.1 Preparatory Course for the Bachelor in Culinary Arts (Hons)

60 ECTS 1 Year International Internship International / Local Internship

5 67 ECTS for HND 90 ECTS for Bachelor Degrees 1 Year

Programme 9.3 Bachelor in International Hospitality Management (Hons)

90 ECTS for Bachelor Degree 1 Year

Programme 9.3 Bachelor in International Hospitality Management (Hons)

60 ECTS 1 Year

Programme 9.3 Bachelor in International Hospitality Management (Hons)

Programme 10.1 Master in Business Administration in International Hospitality Management

90 ECTS MBA - 18 Months MA - 32 Months

Programme 9.2 Bachelor in Culinary Arts (Hons)

Programme 9.3 Bachelor in International Hospitality Management (Hons)

60 ECTS 1 Year

Programme 9.2 Bachelor in Culinary Arts (Hons)

60 ECTS 1 Year

Programme 9.2/9.3 Bachelor in Culinary Arts OR International Hospitality Management

Programme 9.3 Bachelor in International Hospitality Management (Hons)

Programme 10.2 Master of Arts in Heritage Interpretation

Programme 9.2 Bachelor in Culinary Arts (Hons)

Programme 10.1 Master in Business Administration in International Hospitality Management

PROGRESS CHART MQF/EQF Level

PROGRESS C

Programme 10.2 Master of Arts in Heritage Interpretation

Programme 4.1/5.1 Certiﬁcate in Food Preperation & Services

CHART

Programme 10.1 Master in Business Administration in International Hospitality Management

90 ECTS for Bachelor Degree 1 Year

Bachelor in Culinary Arts (Hons)

Bachelor in International Hospitality Management (Hons)

67 ECTS for HND 90 ECTS for Bachelor Degrees 1 Year

Programme 8.3 Master Chef Higher Diploma

Programme 9.2 Bachelor in Culinary Arts (Hons)

Programme 9.3 Bachelor in International Hospitality Management (Hons)

60 ECTS 1 Year

Programme 10.2 Master of Arts in Heritage Interpretation

4 Programme 9.3 Bachelor in International Hospitality Management (Hons)

Programme 9.3 Bachelor in International Hospitality Management (Hons)

Programme 3.3 HND in Rooms Division Management

Programme 2.3 HND in Travel & Tourism Management

Programme 6.3 HND in Events Management

International Internship

Programme 3.2 Diploma in Rooms Division Operations

Programme 2.2 Diploma in Travel & Tourism Operations

Programme 6.2 Diploma in Events Operations

Programme 3.1 Certiﬁcate in Rooms Division

Programme 2.1 Certiﬁcate in Travel & Tourism

Programme 6.1 Certiﬁcate in Events

Programme 9.3 Bachelor in International Hospitality Management (Hons)

Programme 1.1 Foundation in Hospitality and Tourism

Programme 10.2 Master of Arts in Heritage Interpretation

Programme 7.1 Diploma in Climate Friendly Travel

60 ECTS

Programme19.4 Year Bachelor of Science in Diving Safety Management (Hons)

Programme 9.1 Preparatory Course for the Bachelor in Culinary Arts (Hons)

60 ECTS

Programme19.4 Year Bachelor of Science in Diving Safety Management (Hons)

60 ECTS

Year Programme19.4 Bachelor of Science in Diving Safety Management (Hons)

Programme 8.2 HND in Sommellerie 67 ECTS

Programme 8.1 HND in Tourist Guiding 120 ECTS

Programme 1

Programme 2

Programme 3

Programme 4

Programme 5

Programme 6

Programme 7

Programme 8.1

Programme 8.2

Programme 8.3

Programme 9

Programme 10

Prospective students who meet the requirements can enter this programme here Programme 1.1 Foundation in Hospitality and Tourism

Programme 10.1 Master in Business Administration in International Hospitality Management

International Internship International / Local Internship

Terms and conditions apply on progression opportunities (check study programme pages)

Programme 1.1 Foundation in Hospitality and Tourism

S P R E A D YO U R W I N G S

C O N TA C T D E TA I L S

REGISTRAR DEPARTMENT For assistance during application process. registrar@its.edu.mt CAREER GUIDANCE For assistance in choosing the right study programme. guidance@its.edu.mt INTERNATIONAL OFFICE For support and assistance for international students. internationaloffice@its.edu.mt BUSINESS DEVELPMENT For queries on Bespoke courses. business@its.edu.mt

+356 2379 3100 WWW.ITS.EDU.MT

ITS Malta Campus Institute of Tourism Studies, Aviation Park, Aviation Avenue, Ħal Luqa LQA 9023, Malta T: +356 2379 3100 | E: registrar@its.edu.mt ITS Gozo Campus Institute of Tourism Studies, Triq l-Isqof Buttigieg, Qala QLA 1042, gozo T: +356 2379 3400 | E: registrar@its.edu.mt