Liisa Ortegon, senior vice president and chief nursing executive – Houston Methodist Hospital
Becky Chalupa, vice president and chief nursing officer – Houston Methodist San Jacinto Hospital
Janet Leatherwood, vice president and chief nursing officer – Houston Methodist Sugar Land Hospital
Sheila Fata, vice president and chief nursing officer – Houston Methodist Willowbrook Hospital
ALL EYES ON PATIENT SATISFACTION Spring is finally here, and with it comes growth and new opportunities. This issue is the first to be published quarterly and mailed to homes! We hope you are happy with this new distribution, which allows us to reach a broader audience and cover a wider variety of topics. In March we celebrated Certified Nurses Day, thanking all of you for giving every day, and encouraging and aiding those who don’t have certifications to get one. We also had 14 nurses from throughout the system named in the top 150 for the Houston Chronicle’s Salute to Nurses Awards. That speaks volumes about your commitment to excellence. During this quarter, we are recommitting ourselves to patient satisfaction, as the patient is always at the center of everything we do. Our cover story profiles three patients who had exceptional experiences at Houston Methodist and nurses who went above and beyond to ensure they were taken care of. We love to hear these stories, and they should be the rule, not the exception. We have to take special care to make every patient’s experience a good one. As we know, nursing communication indicators are critical to our success: continue to focus on your courtesy
Vicki Brownewell, vice president and chief nursing officer – Houston Methodist West Hospital
Sherri Tumbleson, vice president and chief nursing officer – Houston Methodist St. John Hospital
CONTENTS 9 Magnet Assessment at Mexico City Hospital 10 Cover Story: Nurses Going Above and Beyond 13 MyRounding App Improves Care 14 Career Coach’s Corner/ I CARE at Work 15 Epic Update 16 Magnet Redesignation Journey 17 Evidence-Based Practice: Lateral Turning 18 Wedding at Houston Methodist West 19 Kaleidoscope Conference 2015 20 Evidence-Based Practice: Temperature Study 21 Salute to Nurses Awards 22 Accolades
2015 EDITORIAL BOARD MEMBERS Rosario Alvarado Rebecca Bowman Donna Esposito Sarah Fleming Shuntá Fletcher Elizabeth Gigliotti
Beverly Hughes Beverley LaMoth Carlette Patterson Verna Simmons-Robinson Joy Shiller Robyn Washington
MAGAZINE EDITOR Kelli Gifford
GRAPHIC DESIGNER Phyllis Gillentine
and respect; listen carefully to your patients; and explain things in a way anyone can understand. Take advantage of your hourly rounds to do this, and always keep your I CARE values at the center of what you do. Nurses Week is just around the corner. We have a lot of fun festivities planned at each hospital with the week ending with the annual Nurses Gala. Hope to see you there!
Front Cover: Sarah Woo, RN, pushes patient Julie Wright to Texas Children’s Hospital to visit her newborn baby.