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THE UPCOMING EDITION OF SCAN THE QR CODE GET FEATURED IN INSIGHTS SUCCESS MAGAZINE
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BECAUSE YOUR STORY DESERVES THE SPOTLIGHT
Hospitalitytodaydemandsmorethanoperationalefficiency orprofit-drivendecisions.Itcallsforadeeperconnection to people, the environment,and the communitiesserved. The individuals featured in this edition are leading with clarity, creating space for inclusive teams, and aligning their vision with valuesthatgobeyondthebottomline.Theirstoriesrepresentashift toward leadership grounded in awareness, responsibility, and meaningfulcontribution.
Ourcoverfeaturehighlightsaseasonedprofessionalwithastrategic mindandacreativeapproachtoleadership.Knownforencouraging innovation within multicultural teams, this executive brings an abilitytorecognizepotentialandinspiregrowth.Theirleadershipis built on collaboration, trust, and a strong focus on socially responsible business practices. With sustainability at the core of theirdecisions,theyconsistentlyworktobalancepeople,planet,and performance.
In The Visionary Leaders Redefining Hospitality in 2025, we explore the work of those shaping the industry’s future through thoughtful innovation and purpose-led strategy. From expanding global operations to introducing new guest experiences rooted in careandauthenticity,theseleadersareinfluencinghowhospitalityis builtanddelivered.Theirvisionisclear,theirprioritiesarepeopledriven,andtheiractionsarealignedwithlong-termvaluecreation.
The featured executive has spent years building a career across international markets, combining business development with ethicalleadership.AsManagingDirectorforaleadinghotelgroup, his focus remains on developing new opportunities that support sustainable growth He brings a forward-thinking mindset, grounded in cultural understanding and team collaboration. His continued work reflects a commitment to shaping hospitality with creativity,socialawareness,andsharedpurpose.
We hope this edition offers insight and inspiration for those committedtoleadinghospitalitywithclarity,care,anddirection.
THE FRONT PAGE EXCLUSIVE
Leading with Purpose, Humanity, and Vision in a Changing World of Hospitality
INDUSTRY INSIGHTS
Balancing People and Profit Insights from Hospitality Leaders
INDUSTRY INSIGHTS
Room for Reinvention
The Revolution of Experiential Hospitality
Managing
Art
Business
Business
Digital
Co-designer
Marketing
Acauar Goncalves, Chief Execu ve Officer Company
Habitat Hotel
Alejandro Manfredonio, General Manager
Ana Pelfini, General Manager
Hotel Inter Con nental Ci ihg.com/inter con nental/hotels
Talbot Hotels S.A. talbothotels.com
Anthony Fala, General Manager Masaya Experience masaya-experience.com
Chris an Daghelinckx, Managing Director America
German Olano, General Manager
Ilza Rocha, Chief Execu ve Officer
Minor Hotels Europe & Americas minorhotels.com/en
El Mis Hostels elmis hostels.com
Hotel Girasso Plaza hotelgirassolplaza. com.br
Pablo Delgado, General Manager Lemuria Aparts lemuriabrasil.com
Rodrigo Baltazar, Chief Execu ve Officer
Village Resort N/A
Acauar Goncalves pioneers bold change in hospitality, blending cu ng-edge innova on with a deep commitment to authen c experiences, se ng new standards for the industry’s future.
Alejandro Manfredonio drives opera onal excellence and guest sa sfac on through strategic vision and hands-on leadership, se ng new benchmarks in hospitality
Ana Pelfini leads Talbot Hotels S.A. with a sharp focus on sales strategy, revenue growth, and service excellence. Her dynamic leadership also extends to event management across Uruguay and Argen na.
Anthony Fala is a hospitality leader focused on blending cultural authen city with impac ul guest experiences. His approach emphasizes community connec on, opera onal precision, and a fresh perspec ve on modern travel.
Chris an Daghelinckx is Director of Sales & Marke ng at Minor Hotels Europe and Americas, leading strategic growth and commercial ini a ves across key markets within the hospitality industry.
German Olano combines hands-on leadership with a passion for innova on, cra ing seamless hospitality experiences that expand industry boundaries and inspire las ng connec ons
Ilza Rocha is a visionary hospitality leader, driving innova on, service excellence, and strategic growth. Her leadership blends strong business acumen with a commitment to delivering memorable guest experiences.
Pablo Delgado brings over 7 years of experience in digital marke ng and hospitality, blending startup agility with corporate structure. He specializes in brand building, social media strategy, and team leadership.
Rodrigo Baltazar is a hospitality-focused CEO driving innova on and growth at Village Group, commi ed to enhancing guest experiences and expanding the company’s footprint in the industry
Valeria Farias, Chief Execu ve Officer
Uke u Hotell ukulele-tabs.com
Valéria Farias is a seasoned CEO specializing in transforming hospitality opera ons through visionary leadership, customer-centric strategies, and sustainable business development.
Leading with Purpose, Humanity, and Vision in a Changing World of Hospitality
Christian Daghelinckx Managing Director America Minor Hotels Europe & Americas
Minor Hotels
Oneisnotbornwithaleadershiptrait.Leadershipisa journeywhereapersonevolvesintoatrueleaderby facing the most challenging circumstances Christian Daghelinckx held leadership roles throughout mostofhiscareer,longbeforetakingonhiscurrentposition as Managing Director America, (Europe & Minor Hotels Americas).
Technically speaking, he’s been a leader for many years. However, over time, he came to understand that leadership extendsfarbeyondholdinganexecutivetitle.Itisaconstant exercise in awareness, learning, personal reflection, and aboveall,evolution.
“TherewasneverasinglemomentwhenIfeltIhad'become'a leader, ” he shares. Rather, it has been a series of moments—someinspiring,otherspainful—thathaveshaped the kind of leader he is today. It’s true that taking over the regionaldirectionin2020,rightattheonsetofthepandemic, wasaturningpoint.Notonlybecauseofthemagnitudeofthe responsibility, but also because the context demanded a versionofhimselfthatChristianhadn’tyetputintopractice: one that was more human, more empathetic, more exposed, andalsomoreresolute.
What would normally have been a stage of diagnosis and strategicplanningimmediatelybecameanurgentreactionto anunprecedentedcrisis.Thebusinessliterallycametoahalt. Christian faced the enormous challenge of keeping hotel operations alive with closed doors and borders gradually shuttingdown.
Leadership is not a title—it’s a responsibility to stay human in the face of pressure, and courageous in the face of uncertainty. “ “
In that context, the priority was clear: “Protect the safety of our employees, their families, and the guests who, due to mobility restrictions, remained in our properties.” Every decision he made had to balance humanity with strategic responsibility: protecting jobs, preserving emotional connection with teams despite the distance, creating and deployingeffectivehealthprotocols,keepingcommunication channels open even in the absence of good news, and at the same time, safeguarding the company’s sustainability and interests.
ButiftimehastaughtChristiananything,it’sthatleadership isn’tsomethingyou“achieve”—it’ssomethingyoucultivate. You’re never fully “ready.” You’re always learning. “I’ve mademistakes,doubtedmyself,andquestionedmydecisions. AndIbelievethatthisabilityforinternalreviewisanessential part of leading with authenticity. Sometimes, there are no clearanswers.”Sometimes,evenwhenyoudotherightthing, you’re left with the feeling that you could have done better Thatdiscomfortispartoftheprocess,too,headds
Leading Beyond Boundaries: Where Business Insight MeetsHuman-CenteredImpact
Christian’s leadership philosophy, much like his journey, is shapedbycomplexityandclaritywithinit.Overtime,hehas embracedadeeplyinterconnectedviewofleadership,where business strategy, culture, human experience, and societal change are not separate threads, but part of one evolving tapestry For him, leadership is not a static role but a living responsibility that demands creativity, empathy, and a purposefulpresence.
Centraltohisstylearefourguidingpillars:aholisticbusiness vision, strategic creativity, genuine empathy, and collective empowerment These are not abstract ideals, but daily practices that help him build autonomous and diverse teams capableoftransformationalimpact,especiallyacrossaregion asnuancedasLatinAmerica.Here,Christianknowssuccess can’tbemass-produced.Itmustbelocallyinspired,globally aligned,andculturallyintuitive.
In his eyes, hospitality today is no longer about service alone it’s about orchestrating meaningful, hybrid experiencesthatspeaktoanewgenerationoftravelers.And while his path is already distinguished, Christian remains in progress.Asheoftenremindshisteam,“Leadership is not a destination, but a continuous act of becoming one conversation,onedecision,oneinsightatatime.”
Navigating Uncertainty with Purpose: How Christian TransformsComplexityintoStrategicMomentum
Christiancontinuestoembodyaleadershipphilosophybuilt not on certainty, but on conviction. His experience leading through volatile cycles has refined his ability to turn unpredictabilityintoopportunity ForChristian,clarityduring chaosisn’tfoundinrigidplaybooks—it’scultivatedthrough purpose. In regions like LatinAmerica, where fluctuation is the norm, leadership means staying alert, agile, and deeply attunedtotheever-changinglandscape.
He approaches each challenge with a compass, not a map—understanding that while strategies may need to shift rapidly, purpose remains constant. “We don’t wait for crises here, ” he often remarks. “We lead through them. ” His leadership is defined by anticipating disruption, making timelydecisions,andempoweringteamstoactwithboldness andcohesion.
This philosophy fuels Minor Hotels’ ambitious expansion across Latin America. With projects like Tivoli in Mérida, nhow in Lima, and NH Studios in Guadalajara, Christian is notonlyrespondingtoopportunity—he’sshapingthefuture. For him, Latin America is not just a growth market; it is a provinggroundforglobalinnovation.
Ultimately,Christianleadsbyaligningresiliencewithvision, ensuringeverymoveadvancesnotjustabrand,butabeliefin regionalpotential.
Success is not a destination—it is the consequence of integrity, empathy, and the courage to evolve. “ “
Empowerment in Action: Building Trust Through PresenceandSharedPurpose
Christianhasneverviewedleadershipasasoloendeavor His philosophyofempowermentgoesfarbeyondbuzzwords—it is a lived principle, embedded in how he builds teams and leads operations across borders He believes that true delegation isn’t just about assigning tasks; it’s about cultivatingautonomywithinastructureoftrustandpurpose.
At Minor Hotels Americas, Christian has nurtured a distributedleadershipmodelthatvaluesculturaldiversityand cross-functional collaboration, enabling teams from Mexico toArgentinatoleadwithconfidenceandclarity
Hecreatessafespaceswhereinnovationisencouraged,even if it means taking calculated risks. But delegation never meansdetachment—heremainsactivelyinvolved,especially when challenges arise. In moments of uncertainty or underperformance, he steps in not with blame but with support,reinforcingaculturewhereaccountabilityisshared, notimposed.ForChristian,realleadershipshowsupnotonly in the good times but especially when it’s hardest—proving that trust is best built through consistent presence and unwaveringsolidarity.
The Power of Presence: Leading with Emotional IntelligenceandAuthenticity
Christianleadswithintention—notjustthroughstrategy,but throughpresence.Hebelievesemotionalintelligenceisnota softskillbutaleadershipimperative.Itcomesfromshowing up: in one-on-one meetings, impromptu conversations, and on-sitevisitsthatallowhimtofeelthepulseoftheoperation firsthand.Thisclosenesshelpshimreadtheroomwhendata aloneisn’tenoughandfosterstrustwherestructurecan’t.
His emotional resilience is also nourished beyond the boardroomthroughsports,family,andcausesthatremindhim of life beyond business. But he’s clear: balance doesn’t happen passively. It’s cultivated with effort, self-reflection, and the humility to admit when more listening—or even a pause—isneeded.
For Christian, emotional intelligence isn’t about perfection. It’saboutpresence,adaptability,andthequietcouragetolead withtransparency—evenwhenanswersaren’tobvious.
FromReactiontoIntention:ShapingTomorrowThrough StrategicPause
In a world that rewards speed, Christian chooses something rarer—strategicstillness.Amiddailypressures,heresiststhe
reflex to react and instead cultivates the discipline to pause, reflect,andanticipate.Tohim,agilityisessential,butitshould nevercomeatthecostofvision.
By carving out time to read market signals and customer shifts,heensuresMinorHotels’growthisnotjustresponsive but deliberate.Initiativeslike nhow Lima andTivoli Mérida exemplify this foresight—long-term decisions shaped by insight,noturgency.It’sthismindsetthatallowsChristianto leadproactively,notjustperformreactively.
Defining Moments: Choosing People Over Profit in the FaceofCrisis
In the crucible of the pandemic, Christian faced one of the mostdefiningchallengesofhisleadershipjourney:makethe numbers work or protect the people behind them. With bordersclosing,hotelsshuttered,anduncertaintydominating the landscape, the easy choice was to prioritize financial survival.ButChristianchoseotherwise.
Guided by conviction rather than convention, he placed humanity at the center Minor Hotels retained most of its workforce, implemented safety protocols ahead of global standards,andpreservedteamcultureevenastheworldstood still. These decisions weren’t based on manuals—they were rootedinvalues.
What emerged from this crisis was not just operational continuity,butadeeperorganizationalsoul.Christianandhis teamlaunchedtransformativeprogramslikeAllinh,
In a world addicted to speed, the real power lies in strategic pause—in listening, reflecting, and choosing purpose over impulse. “ “
DownhState, and SinhMiedo—initiatives that empowered marginalized communities, addressed mental health, and broadenedtheverydefinitionofhospitality
That moment of pause became a turning point. Christian provedthatrealleadershipisnotaboutmaintainingthestatus quo but redefining it—choosing purpose over panic, and connection over convention. In the end, it wasn’t just about weatheringthestorm—itwasaboutbuildingamoreresilient, compassionatecompanyontheotherside.
Projecting Talent, Not Just Retaining It: Christian’s People-FirstLeadershipBlueprint
ForChristian,leadershipisn’taboutcreatingfollowers—it’s about shaping the next generation of visionaries. His approach to mentorship is rooted in authenticity, critical thinking, and a bold departure from traditional molds. He doesn’t seek replicas of himself; he looks for emerging leaderswhoquestion,imagine,andleadwithpurpose.
Rather than managing from afar, Christian remains closely involved.Heregularlyconductsone-on-onesessionswithhis executive team and is a visible, active presence across all operational regions. He believes that true development happens when leaders are supported not just with tools, but with trust, freedom, and the space to grow—even through failure.
His philosophy embraces diversity in every form: background, industry, and thought. This openness fuels
The most transformative leaders don’t retain talent—they project it, nurturing others to rise beyond borders, roles, and limitations. “ “
innovation and adaptability across the organization. But perhaps his most distinctive trait is his commitment to “exporting” talent. For Christian, the ultimate validation of leadership lies in seeing someone thrive on a global stage —knowing their success was sparked by encouragement, belief,andadecisionmadewithinhisteam.It'snotretention, heinsists.It'selevation.
Grounded in Motion:The Personal RitualsThat Sustain Christian’sLeadership
Behind the boardroom decisions and regional expansion strategies,Christiancarriesaquietconviction:balanceisn’ta luxury—it’s leadership fuel. For him, sustainable leadership begins with personal discipline A consistent wellness routine anchored in movement, reflection, and mindfulness—formsthecoreofhismentalclarity.Running, he often says, is not just exercise; it’s when complex dilemmasunravelandsolutionstakeshape.
Daily pauses, moments of disconnection, and intentional stillnesshelphimresetinaworldofconstantnoise.Histime withfamilyandclosefriendsisn’tjustvaluable—it’ssacred. These connections root him, offering the emotional richness that keeps his purpose sharp. In those shared laughs, candid conversations, and unfiltered moments, he rediscovers what trulymatters.
Christian also draws inspiration from diverse voices—from hisfitnesscoachtoprofessionalsacrossunrelatedindustries. What drives them? What values shape their view of life? These inquiries keep him intellectually curious and emotionallyagile.
Still, he admits, balance isn’t always perfect. Deadlines extend. Time with loved ones is compromised. Yet, even in those moments, he embraces honesty over perfection Leadership, to him, is not about always getting it right, but aboutstriving,adjusting,andanchoringactioninauthenticity. Because leading others well begins with leading oneself truthfully.
A Letter to the Past, A Vision for the Future: Christian Daghelinckx’sFinalReflection
If Christian could speak to his younger self, the message wouldbegroundedinpatience,self-compassion,andwisdom earned through experience. He would remind his earlier self not to confuse urgency with impact, nor ambition with identity He’d emphasize that real leadership is forged in silence, discomfort, and the grace to evolve “Success, ”
Make the numbers work or protect the people behind them. “ “
hemightsay,“isnotagoal,butaresult—oflivingandleading withintegrity.”
Hewouldleavespaceforlifetoteachtherest—thesleepless nights, the heavy decisions, the unseen victories. Because Christianknowsthatsomelessonsonlyemergeinthecrucible ofresponsibility Andinthosequiet,solitarymoments,where instinct must meet ethics, the true measure of a leader is revealed.
Now,asManagingDirectorofMinorHotelsfortheAmericas, Christianstandsatthehelmofaregionpulsingwithpromise. LatinAmerica’srenaissanceinglobalhospitalityisnolonger ahope—it’shappening.CitieslikeLima,Bogotá,andMérida arenolongerjustdestinations—theyaresymbolsofcultural convergenceandsustainablegrowth.
Christian’sjourneyisfarfromover.Butonethingisclear:his leadership legacy isn’t measured by titles or timelines—it’s measuredbythelivesshaped,thetrustearned,andthefuture beingbuilt,onepurposefulstepatatime.
Leading Latin America’s Rise as a Global Hospitality Powerhouse
As a key leader at Minor Hotels Europe & Americas, Christian is spearheading one of the company’s most ambitious expansion plans in Latin America—a region he describesasresilient,vibrant,andfullofuntappedpotential.
WithdestinationslikeMexicoCity,BuenosAires,Lima,and Bogotá drawing global attention, Latin America surpassed 100millioninternationalarrivalsin2023alone.
Christian sees this moment as historic, with tourism and investment momentum stronger than ever Under his leadership, Minor Hotels is actively inviting partners and investors to join this transformative journey firmly committed to positioning Latin America as the next major epicenterofglobalhospitality.
One common goal of every commercial enterprise, irrespective of the business, is to strike the appropriate balance between the people and the profit.Although profitability is a core aspect of survival and growth, individuals (employees and customers) are the core thatleadstolong-termsuccess.Thehospitalityindustryisthe industry in which such a balance is particularly relevant, as serviceandexperiencebecomethecorevaluesofthebusiness model.
Inthecaseofthepeopleinauthorityorleadership,thetaskis ofprovidingexcellentexperiencestotheguestswithoutbeing lessefficientandeconomicallysustainable.Thiswillinvolve a careful sense of Hospitality Leadership that will integrate humanandbusinessrequirementswithoutexcludingeitherof thetwo.
The essence of Hospitality Leadership has changed drastically. Previously, leadership was very much involved withefficiency,costcontrol,andtraditionalmanagement.The current understanding of individuals-based leadership reflectstheideathatitisnotameretrendanymore,butithas becomeanecessity
Hospitality practitioners have come to understand that a desirable workplace culture has a direct relationship to the qualityofserviceprovidedtocustomers.Executiveswhotake the time to commit to their people, not just the projects they areworkingon,haveoftenfoundtherewardstobewellworth the investment. A respected team is more likely to be motivated,staymoreinvolved,andbeproductivetowardsthe overallendeavorsoftheorganization.
Aligningbusinessobjectiveswiththevaluesandexpectations of employees is one of the major challenges in Hospitality Leadership. Prioritizing the demands of a business, with its tightschedules,financiallimitations,andperformancegoals, along with the need to take care of the personal and professionalwelfareofteammembers,isnotalwayseasy.
However,thebestleadersknowthatitdoesnotmeanmaking a choice between the two. Instead, they have a mindset that views people and profit as mutually related in relation to leadership.Whenemployeesfeelempowered,supported,and respected, they tend to work towards providing exemplary service, thereby improving guest satisfaction and business performance.
CommunicationasaCornerstone
Open, transparent, and frequent communication is always part and parcel of effective Hospitality Leadership. Leaders who connect openly with their teams about these aspects (expectations, goals, challenges, and changes) will create trustandcohesion.
Employees desire to feel included and listened to. Active listening leaders and leaders who allow their employees to participateinsolvingissuescreatemorerobust,resilientwork environments.Thisbringsaboutasenseofurgency,whereby everybodyknowswhatisrequiredofthem,aswellaswhyitis important.
Theotherattributeofbalancingpeopleandprofitisempathy Hospitalityisasocialenterprise,andleadersshouldbeableto empathize with the experiences of both employees and customers.Showingempathydoesnotnecessitatemakinggut reactions about making painful choices, but involves the abilitytothinkcarefullyandconsidertheconsequencesofthe decisions.
In case of workload issues, conflict resolution, and stress management, compassionate leaders make their workplace culture-free and safe to express and perceive value. This emotional intelligence enhances teamwork and a healthier andmoresustainablework-setting.
Effective Hospitality Leadership includes instituting such a cultureofhighstandardsthatdoesnotcomeatthecostofthe well-beingofemployees.Accountabilityissignificant,yetit hastobebalancedwithsupport.
Insteadofcontrollingthroughfearorpressure,contemporary leaders in the hospitality industry prioritize coaching, training, and self-growth.They know that learning mistakes are a way to learn and improvement lies in reflecting and developing- not being punished. Leaders influence their subordinatestostrive,takeownership,andgivetheirbestby offeringsupportandhighexpectationssimultaneously
Theotherimportantfactorinthepeopleandprofitbalancing is that there should be consistency at all levels of the organization Leadership values in any organization are reflected on all departments, are reinforced by daily communication undertakings, and they become part of the culture, and not just words in the mission statement. This consistencyandintegritycomeoutofthisalignment,whichis extremely vital in hospitality. When guests experience organizational cohesion, there is a reaction that leads the employees to react positively when they perceive that what theleadersdoalignswithwhattheysay
Peopleandprofitaretwosidesofthecointhatcannotbeona balance;theytaketime,awareness,flexibility,anddedication to work toward a balanced equation. It is an even bigger necessity in the hospitality industry, where the city is a company of people and each interaction touches somebody withinit.
TrueHospitalityLeadershipisconcernedwithreconcilingthe businessoperationalneedswiththehumannessofthosewho breathelifeintothebusiness.Accordingtoleaders,whenthey exercise cautiousness over them equally, they are able to develop environments in which all people and individuals, includingstaffandguests,canenjoy
The nature of the global hospitality environment is changingsignificantly-itisshiftingwaybeyondjust theprovisionofrooms.Theindustryisexperiencing a wave of experiential hospitality driven by the changing landscape of hospitality trends, where immersive, personalized,culturallyconnected,andwellnessexperiences becomethecoreoflodging.
From Product to Experience: The Emergence of the ExperienceEconomy
Theexperienceeconomy,asdescribedbyJosephPineIIand James H Gilmore, focuses on the sale of memorable
experiences, rather than only services or products. In the hospitality industry, this means hotels, resorts, and accommodations creating memories where the memory and thetransformationaretheproduct.
Hotels as “Third Places” and Multifunctional CommunityHubs
The nature of the modern hotel continues to be redefined beyondbeingaplacetosleep.Hotelsarebecomingactiveand vibrantsocialspacesthathelpbuildcommunityandcreativity throughtheadoptionofthethirdplaceconcept,aplacetogo, other than work or home. Numerous of them now feature
livelycommunalspaces,co-workinglounges,restaurantsthat reflect on the local flavour and cultural programming i.e. art exhibitsorlivemusic.
WiththeuseofadvancedtechnologieslikeAIandIoT,hyperpersonalization of guests is becoming possible. Adaptive lightingandtemperatureinsmartrooms,predictiveconcierge services, and shifting attitude toward personalization when receivingaserviceisnolongeremergingtrendinthesphere ofhospitalitybutacentralone.Theusesofpre-arrivalandonstay AI trip planners and chatbots help staff focus on hightouchservicesusingtheirenergy Itisinterestingtonotethat novel technologies such as recommender systems with ChatGPT can be purposeful in and focused on providing personalized recommendations based on guest behavior and preferences. Nevertheless, the associated technology poses privacy, security, and ethical issues in the IoT-incorporated hotelindustry
The concept of sustainability has transformed into regenerativetravelashospitalitytriestomakeamendstothe destinations and society.The increasing number of travelers tends to choose stays that can benefit them and the environment. The hotels that accommodate local activities, conservation,orculturalconservationareontherise.
Thetrendisreflectedinareaslikeregenerativefarmingstays, where visitors experience sustainable agriculture in hightouch,high-connectionfarmsettings,apointwherewellness, sustainability, and experiential travel intersect. In India, and aroundtheworldmoregenerally,thereisalsoanemergence of a cultural immersion trend- travelers who want a true heritage experience, and not a manicured comfort. Smaller hotels are up to the challenge of cooking classes with local cooks, hands-on craft-making, and regional identity-driven storytelling.
Theotherstrongtrendinthehospitalityindustryistheuseof storytellinginspaces,aswellasphysicalandculinaryspaces. Thelobbyandothersharedspacesareturningintoimmersive experiencesthatstickguestsonthenarrative,assoonasthey enter the premises. Similarly, food adventures are shifting outside of consuming and becoming a matter of senses-an attributecharacterizedbyauthenticityandlocalflavor
Luxury hospitality has become more than opulence as it is now centered on wellness, design, and intersectoral partnerships.Notabletrendsareprolongedwellnessservices, such as the longevity treatments, or carefully selected merchandise that makes hotel boutiques into lifestyle destinations.
At the same time, resort-core style, which combines resort aesthetic, comfort, manicured design, sensual package, and culturalprogramming,becomesmoreandmoreacceptedasa wayoflife,ratherthanvacationdecoronly Thistrendcarries thevacationexperienceonadailybasisinthecraftingofart, design savvy interiors, fashion pop-ups, merchandising, and emotionallystimulatingenvironments.
Escapism is admittedly a strong-selling immersive experience,takingtheguestoutofreallife,whetherthemed adventuresorevenfestivalattendance.Intertwinedwithitis the emergence of slow tourism, which welcomes visitors to take their time in exploring local culture and indulging in traditional customs, or to explore the wilderness in a conscientiousmanner.
Thereimaginationofhospitalitycannotbedenied.Duetothe current trends of hospitality development advancement, the personalizationandstorytellingsphereofchanges,followed by the dissimilar notions of sustainability, wellness, and stylingoftheenvironment,stay-at-homehotelsareneverthe sameasbefore.Theyareholisticecologies:culturalbrokers, healthhavens,creativeplatforms,andcommunallighthouses.
Inthischange,propertyowners,hoteliers,anddesignershave tochangetheirgame:investintechnologythatcomplements rather than substitutes service, collaborate with artisans and innovators to co-produce local experiences, and create offerings that tell an emotional story, in keeping with social and environmental values. Experiences are the future of hospitality, and those who have perfected the art of creating meaningful,memorablestayswillreinventhospitalityitself.
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