The Most Innovative Companies in UK – 2024 April2024

Leadership is not about titles, positions, or owcharts. It is about one life inuencing another.

Editor’s V I E W

What Makes a Company Stand Out?

Innovationisthekeytostayingaheadofthecompetition.Butwhat

trulymakesacompanystandout?Theanswerliesinnurturingan environmentthatencourageshumaninteraction,conflict,argument, anddebate.

Atruerevolutiondoesnothappeninavacuum.It'sbornfromthecollision ofdiverseideasandperspectives.Whenemployeesfromdifferent backgroundsanddepartmentscometogether,sparksfly Thesesparkscan ignitegroundbreakingideasthatpropelacompanyforward.

Innovativecompaniesunderstandthatconflictisnotsomethingtobe avoided,butratheracatalystforcreativity.Theycreatespaceswhereteam membersfeelsafetochallengethestatusquoandquestionestablished norms.Thismightmeanimplementingregularbrainstormingsessions, cross-departmentalprojects,orevendedicated"innovationlabs"where employeescanexperimentfreely.

Argumentanddebateareessentialtoolsintheinnovator'stoolkit.They forceustodefendourideas,consideralternativeviewpoints,andrefineour thinking.Companiesthatencouragehealthydebateamongtheirteams oftenfindthatthebestsolutionsemergefromtheseintellectualclashes. However,fosteringthistypeofenvironmentrequiresstrongleadership. Managersmustbewillingtolistentodissentingopinionsandcreatea culturewhereeveryvoiceisvalued.Theyneedtostrikeabalancebetween guidingdiscussionsandallowingthemtoflowfreely.

Moreover,ingeniouscompaniesdon'tjustfocusoninternaldynamics. Theyactivelyseekoutexternalperspectives,collaboratingwithcustomers, partners,andevencompetitorstogainfreshinsightsanddriveinnovation.

InsightsSuccessbringsforthanedition, "The Most Innovative Companies in UK- 2024," highlightingcompaniesthatare reconceptualizingthestrategiesofbusiness.Thisshowcaseservesasan exampleofthepowerofcreativityindrivingsuccessanddirectingthe futureofindustriesacrosstheUnitedKingdom.

Editor-in-chief

Managing

Business

Business

Digital

Marketing

Isabel

Technical

Research

Circulation

Helena

Finn

The Point Company

28. Venari Security Limited

PioneeringInnovation in Digital Security

PioneeringInnovations in Network Transformation

44. Renovotec

CInnovative Leadership in the Era of Business Evolution 22. 32.

Innovating the Future of SDR Services Power of Ethical Leadership

How Companies CultivatingaHappy&Engaged Workforce 36. Xalient

EmpoweringIndustries with Mobile TechnologySolutions

A keyDriver of Innovation & Creativity in Organizations The People Factor

Company Name

Acui Labs www.acuilabs.com

Manoj Harbhajanka CEO

Renovotec www.renovotec.com

The Point Company www.thepointco.com

Venari Security www venarisecurity.com

Xalient www.xalient.com

Officer

Ian Brigden Founder and CEO

Tom Millar Chief Execuve Officer

Sherry Vaswani Founder and CE

Descripon

Acui Labs is a digital transformaon consulng firm led by CEO Manoj Harbhajanka, helping businesses leverage technology to drive innovaon and growth.

Renovotec, under the leadership of CEO Richard Gilliard, is a provider of rugged hardware and soware soluons for supply chain and logiscs operaons.

The Point Company, founded and led by CEO Ian Brigden, is a strategic advisory firm that helps businesses navigate complex challenges and unlock new opportunies.

Venari Security, led by CEO Tom Millar, is a cybersecurity company that offers advanced threat detecon and response soluons to protect organizaons.

Xalient is a technology soluons provider founded by Sherry Vaswani, delivering secure and scalable digital transformaon services to enterprises.

The only limit to our realization of tomorrow will be our doubts of today. , ,

- Franklin D. Roosevelt

The Most Innovave Companies in UK- 2024

Revolutionizing Industries: A Catalyst for Q2C Transformation!

Inthemodernlandscapeofdigitalinnovation,one industryhasconsistentlydriventransformativechange, shapingthefutureofbusinessprocesses.Thissector, encompassingdiversedomainssuchastelecom,postal services,ports,andutilities,isattheforefrontofpioneering advancementsinQuote-to-Cash(Q2C)transformation.The essenceofthisindustryliesinitscommitmenttoredefining businessesthroughcomprehensiveSAPconsulting,witha particularfocusonrevenuemanagementandQ2C transformations.

Akeyplayerinthisindustry,AcuitiLabs,hasemergedasa distinguishedentity,leadingthechargeininnovative solutionsandtransformativeapproaches.Specializingin SAPBRIM(BillingandRevenueInnovationManagement), AcuitiLabsexcelsindeliveringcomplexbusinesssolutions withanimpressive100%successrate.Thiscompany’s expertiseandstrategicvisioncontributesignificantlytothe evolutionofQ2Cprocessesacrossvarioussectors,settinga highstandardforexcellenceandinnovation.

AtthehelmofAcuitiLabsistheCEO,Mr.Manoj Harbhajanka,avisionaryexecutivesteeringthecompany towardunparalleledsuccess.Hisleadershipismarkedbya commitmenttodeliveringexceptionalsolutionsandstaying attheforefrontofindustrytrends.Mr.Harbhajanka’srole asadrivingforcewithinAcuitiLabsunderscoresthe company’sdedicationtopushingboundaries,embracing innovation,andremainingatrailblazerintherealmofQ2C transformationanddigitalsolutions.

Let’s delve deeper to learn more:

PioneeringQ2CTransformationsandDigitalSolutions

AcuitiLabs,headquarteredintheheartofLondon,isa pioneeringentitydrivingthenextwaveofQuote-to-Cash (Q2C)transformationacrossvarioussectorssuchas telecom,postalservices,ports,utilities,andmore.Thecore ethosofAcuitiLabsisacommitmenttoredefining businessesthroughcomprehensivebusinessandSAP consulting,withafocusonrevenuemanagementandQ2C transformations.

TheaimofAcuitiLabsistoassistbusinessesinnavigating theirmostformidablechallenges.Thesechallengesare addressedbyleveragingtechnologytoconfrontthese hurdlesdirectly,creatingrobusttechplatforms,and

formulatingstrategiesthatsucceedintoday’sdigital market.Thebeliefisfirmthatit’snotjustaboutidentifying valuebutensuringitisrealizedandmeasurable.TheAcuiti teamtakesprideinitscorevalues-excellence,integrity, organizationalpride,respect,andlearning.TheCEO,Mr ManojHarbhajanka,believesthatthisfocusedstrategy allowsthedevelopmentofexceptionalskillsandthe establishmentofundisputedexpertiseintheirchosenfield.

WhatdistinguishesAcuitiLabsisitsimpressivetrack record.Thereisprideindeliveringcomplexbusiness solutionswitharemarkable100%successrate.The strengthliesinseamlesslyaccommodatingtheevolvingand intricateQ2Ctransformationchallengesfacedbytheir clients.AttheheartoftheirsuccessstoryisateamofQ2C specialists.Theseseasonedprofessionals,whohavehoned theirskillsatAcuitiLabs,comefromprestigiousfirmslike the‘BigFour’andothernotableconsultingentities.Their expertiseinstrategydevelopment,execution,andproblemsolvingservesasakeyenablertoinnovatebusiness solutionsgroundedinSAPtechnologyandAcuitiLabs’ suiteofproducts.Thiscompetencyfacilitatestheirclientsin achievinganexceptionalReturnonInvestment(ROI). AcuitiLabs’expertiserangesfromstrategizingand optimizingprocessestodeployingtailor-madesolutions thatimpeccablyalignwithdiversebusinessrequirements. Whetherit’sthemeticulousmaintenanceofSAPsystem landscapesortheenhancementofcustomerexperiences, AcuitiLabsexcelsineveryaspect.Theirteam,comprising SAP-CertifiedExpertsandtrustedadvisors,bringsforth industry-specificknowledgeandhands-onexperience, ensuringseamlessbusinesstechnologysolutionsanddigital transformation.

AcuitiLabs’deep-rootedpartnershipwithSAPspansa nicheportfolioofQ2Csolutionsandawiderangeof servicesthatincludeevaluation,consulting, implementation,upgrades,support,andmaintenance.They continuallyevolvetheirservicesandofferings,aligning themwithcutting-edgetechnology.Thefocusremains steadfastondevelopinginnovativeproductsandsolutions toofferunparalleledservicestotheiresteemedglobal clientele.

PrecisioninQuote-to-CashforDiverseMarkets

InthedomainofSAPconsulting,AcuitiLabscentersits expertiseontheintricaciesofbilling,alsoknownasquoteto-cashtransformation.LeveragingSAPtechnologies, includingSAPBRIM,CPQ,andEntitlementManagement, thecompany’sprimaryfocusremainsonperfectingthe

Quote-to-Cashprocess.AcuitiLabsprimarilycaterstolarge enterpriseorganizationswithrevenuessurpassing$2billion intheSAPBRIMspace.Meanwhile,incloudtechnologies, theirreachextendsfromthemid-marketsegment, encompassingentitieswithrevenuesexceeding$100 million,toexpansiveenterprises.

A7-YearJourneyofExpertQuote-to-CashSolutions

Inestablishingtheorganization,theteamenvisioneda focusonbillingandQuote-to-Cashtransformationwithin theservicesindustry.Withapassionforthissector,the founder,withover25yearsofpersonalexpertiseinorderto-cashandquote-to-cash,wasthedrivingforcebehindthe initiative.Thegoalwastocreateaniche,addressingthe underservedservicesindustrywithuniquesolutionsand proprietaryproducts.Overthepastsevenyears,the organizationhasflourished,gainingthetrustoflarge

enterprisesforquote-to-cashtransformations.The successfuldeliverieshavesolidifiedtheirreputationwithin SAPandacrossindustriesasquote-to-cashtransformation experts.Everyclienthasexperiencedsuccessful transformations,emphasizingtheorganization’s commitmenttoprovidingsignificantmeasurablevalueover theyears.

TailoredSolutionsandTrustinQuote-to-CashProcesses

Inservingtheircustomers,theCEOunderscoresa meticulousprocess—fromdesignandvalidationto thoroughtesting,useracceptancetesting,anddeployment. AcuitiLabsensurescontinuousalignmentwithcustomer expectationsateverystep,fosteringcollaborationfor success.Thecompanynotonlymanagescustomer invoicing,butitalsodeliverssystemsandprovidestraining, buildingtrustthroughitscredibilitywithinthequote-tocashecosystem.CustomerstrustAcuitiLabstodesign tailoredapplicationsthatmeettheirinvoicingneeds effectively

IlluminatingDigitalTransformationwithSeamless Operations

Intherealmofdigitaltransformation,ManojHarbhajanka emphasizesthemultifacetedbenefitstheybringto

customers.Beyondenhancingdigitalprocesses,theirfocus isondrivingsubstantialvalueforclients.Harbhajanka highlightstheessenceoftruedigitaltransformation,where operationsseamlesslyprogressfromcontracttoinvoicing, paymentcollection,andreconciliationinacontactlessand lights-offmanner AcuitiLabstakesprideinautomating theseend-to-endprocesses,eliminatingtheneedformanual interventionandensuringefficiencythroughout.

EmpoweringBusinessGrowthThroughInnovativeSAP BRIMSolutions

AcuitiLabs,withitscorebeliefcenteredaround empoweringbusinesses,hasrevolutionizedtheapproachto technologyandprocessoptimizationchallenges.Asa leadingSAPQ2Ctransformationconsultancy,itoffers comprehensivesolutionsthatoptimizebilling,streamline thequote-to-cashprocess,refinerevenuemanagement strategies,andenhancecustomerexperience.

ThefoundersofAcuitiLabsidentifiedthepotentialof harnessingSAPBRIMandcutting-edgetechnologiesto propelbusinessespastobstaclesandaccelerategrowth.This visionbecamethedrivingforcebehindthecompany.

Sinceitsinception,AcuitiLabshassolidifieditspositionas aleadingproviderofinnovativesolutionsinSAPBRIM

andQ2Coptimization.Ithasconsistentlyevolvedtomeet marketdemands,refiningitsofferingswithaclient-centric approach.Tomaintainitscompetitiveedge,AcuitiLabshas dedicatedsubstantialresourcestorobustresearchand developmentinitiatives.Thiscommitmentenablesitto embraceinnovativetechnologiesandoptimizebilling proceduresforbusinesses.

AcuitiLabshasexpandeditsserviceofferingstocatertoa broadrangeofbusinessneedsandindustries.Ithas developedasuiteofSAPproductsthatcanbetailoredto thespecificrequirementsofvariousindustries.While billingsolutionsremainacornerstoneofitsofferings, AcuitiLabshasdiversifieditsportfoliotoincludeQuote-toCashprocessoptimization,CPQsolutions,entitlement management,andApplicationManagementServices, reflectingitsdedicationtomeetingthegrowingdemandsof itsclientsandprovidingholisticsolutions.

ThesuccessofAcuitiLabscanbeattributedtothepassion andexpertiseofitstalentedteam.Thecompanyplaces greatemphasisonhiringandnurturingexceptionaltalent, attractingtop-notchprofessionalswithadeep understandingofSAP.Theseexpertsareoftenrecruited fromrenownedconsultingfirms,ensuringateamwith extensiveknowledgeandexpertise.

Sinceitsinception,AcuitiLabshasmadesignificantstrides, establishingastrongpresenceintheBRIMWorld.Its commitmenttoinnovation,client-centricity,andexcellence indeliveringtop-notchSAPBRIMservicesacrossmultiple industriesisunwavering.Thecompanyisconstantly adapting,diversifying,anddeliveringsolutionsthat preciselymatchthespecificneedsofitsclientsandmeetthe evolvingdemandsofbusinesses.Thefocusareasinclude billingandinvoicing,revenuemanagement,enhancing customerexperience,andoptimizingQ2C(Quote-to-Cash) processes.TheteamatAcuitiLabsisdedicatedtostaying uptodatewiththelatestindustrytrendsandtechnologiesto provideclientswithinnovativesolutionsthatdrive operationalefficiency,revenuegrowth,andoverallbusiness success.

Lookingtothefuture,AcuitiLabsisexcitedtoembrace newchallengesandseizeopportunities,remainingdevoted toempoweringbusinesseswithtransformativesolutions andcreatinganimpactintheSAPlandscape.

TailoredSAPSolutionsforEnterpriseandMid-Market

Success

ManojHarbhajankadelineatestheirtwosetsofsolutions. TheSAPBRIMapplicationcaterstolargeenterpriseswith revenuesexceeding$2billion,whilethemid-market segment,spanning$100millionto$2billion,benefitsfrom acomprehensivepubliccloudsolution.Thissolution encompassesCPQ,subscriptionbilling,andentitlement management.Whileversatileforlargeenterprises,Acuiti Labstypicallytargetsthemid-market,aligningitsofferings withthecapabilitiesofSAPBRIM.Theirmarket propositioncentersondeliveringsimilarfunctionalitiesto bothmarketsegmentsthroughSAPBRIMandpubliccloud solutions.

RevolutionizingOrder-to-Cash

Intherealmoforder-to-cash,theconceptspansovera decade,andAcuitiLabs,ledbyManojHarbhajanka, acknowledgesandbuildsuponthislegacy.Theirapproach isunique,emphasizingadistinctivemethodologyfor projectdeliverywithintheservicesindustry.Specializingin services,AcuitiLabsleveragesproprietaryintellectual property,developingacceleratorsatopSAPtechnologies. Thecompanyadoptsasingularmethodology,initiating projectswiththeiracceleratorsduringdesigndiscussions. Thisapproachallowsclientstovisualizetheoutcomefrom theoutset,contributingtoprojectsuccess.AcuitiLabs’ successrecipeliesinitsuniquearchitecture,design,project management,andbuildingprocesses,supportedbyahighly skilledteam.Thecompany,recognizedfordelivering businesstechnologysolutionsanddigitaltransformations, isparticularlyfocusedondrivingvalueforitscustomers.

InnovatingO2CTransformationwithExcellence

AcuitiLabsadoptsaholisticapproachtoO2Cprocess transformationfoundedonpillarsofInnovation, Simplification,andTransformation.TheirSAPBRIM expertiseempowersorganizationstostreamlinebilling, reduceerrors,andenhancecustomersatisfaction.Utilizing advancedtechnologieslikeSAPS/4HANA,theysimplify processes,leadingtoincreasedproductivity.

CertifiedSAPexpertsatAcuitiLabscontinuallyupdate theirknowledgetodeliverinnovativeQ2Csolutions, ensuringclientsgainacompetitiveedge.Theirvisionary approachtargetslargerbusinesses,combiningcutting-edge technologywithtailoredstrategiesforremarkable advancements.

TransformationatAcuitiLabsgoesbeyondtechnology implementation.Theycollaboratecloselywithclients,

fosteringacultureofcontinuousimprovement.Their customer-centricperspectiveoptimizestouchpoints, leveragingdataanalyticsforpersonalizedinteractionsand seamlesscustomerexperiences.

Insummary,AcuitiLabs’strategicmethodologyfocuseson O2Ctransformationthroughinnovation,simplification,and customer-centrictransformation,positioningorganizations foroperationalexcellenceandsustainablegrowth.

UnleashingExcellenceinSAP-PoweredBusiness Transformation

AtAcuitiLabs,thecompanytakesimmenseprideinbeing recognizedasatop-tierSAPBRIMserviceprovider, acknowledgedforexpertiseindeliveringworld-classSAP BRIMsolutionsandaligningQuote-to-Cashprocessesfor businessesacrossvariousindustries.AcuitiLabs’services arefocusedonempoweringbusinessestoachieve substantialgrowthbyoptimizingbillingprocesses, reducingtimetomarket,boostingproductivity,improving customerexperience,minimizingrevenueleakage,and implementingefficientrevenuemanagementstrategies.

ThecommitmenttoexcellenceisevidentinhowAcuiti LabsleveragesthepowerfulcombinationofSAPBRIM (BillingandRevenueInnovationManagement)withSAP S/4HANAtorevolutionizeorder-to-cash(O2C)processes forclients.Asanindustryleader,AcuitiLabsisdedicated totransformingbusinessesthroughtheoptimizationofthe order-to-cash(O2C)cycleusingthepowerfulcapabilitiesof SAPBRIM,recognizingstreamlinedandefficientO2C processesasessentialforfosteringbusinessgrowth.

WithextensiveknowledgeandexpertiseintheSAPBRIM area,AcuitiLabsaimstoequipbusinesseswiththetools andcapabilitiestoeffortlesslymanagehightoveryhighvolumesubscriptionandconsumption-basedbilling.The companyfullycomprehendsthecomplexitiesand challengesthatorganizationsfaceineffectivelyhandling largervolumebillingandrevenuescenarios,committingto deliveringasolutionthatensuressmoothandseamless operations,allowingbusinessestohandletheirbillingrelatedcomplexitieswithease.

AcuitiLabsoffersO2Cprocessoptimizationthroughthe integrationofSAPBRIM,enablingbusinessestoattain unparalleledcontrolandenhancedefficiencyintheirbilling mechanisms.Byimplementingindustrybestpracticesand harnessingthefullcapabilitiesofSAPBRIM, encompassingconvergentcharging,convergentinvoicing,

andSAPFICA,AcuitiLabsempowersbusinesseswitha sturdyframeworkfortheirO2Cprocesses.

StreamliningBusinesswithCloudIntegration

AcuitiLabs,adistinguishedSAPBRIM(Billingand RevenueInnovationManagement)serviceprovider,adopts acomprehensiveapproachtointegratecloud-based applicationsintoitsserviceportfolio.Thisstrategic integrationenhancesfunctionalitiesrelatedtoSubscription Billing,CPQ(Configure,Price,Quote),andEntitlement Management,deliveringtailoredandefficientsolutionsto clientsacrossdiverseindustries.

IntherealmofSAPBRIM,AcuitiLabsrecognizesthe suite’smultifacetedcapabilities,includingsubscription management,billing,invoicing,revenuerecognition, entitlementmanagement,CPQ,andotherelementscrucial foraligningandstreamliningbillingprocedures.The incorporationofcloud-basedapplicationssupplementsSAP BRIM’sstrengths,providingclientswithaholisticsolution.

AcuitiLabsseamlesslyintegratescloud-basedapplications, suchasSubscriptionBilling,CPQ,andEntitlement Management,leveragingtheircapabilitiestoenhance functionalityandefficiencyforbusinesseslookingto streamlinetheirQ2Cprocesses.

ForSubscriptionBilling,AcuitiLabsutilizesspecialized cloudplatformstomanagerecurringbillingand subscriptionservices.Thisapproachstreamlines subscriptionmanagementprocesses,automatesbilling cycles,andensuresaccurateinvoicingandrevenue recognition.

InCPQ,AcuitiLabsempowersclientstogenerateaccurate andoptimizedquotesforproductsorservices.Leveraging cloud-basedCPQsolutions,thecompanyfacilitatesthe configurationofcomplexproductofferings,accurate pricingbasedonvariousfactors,andthegenerationof professionalquotes.

Additionally,AcuitiLabsincorporatesEntitlement Managementsolutionsthroughcloud-basedplatforms, enablingclientstomanageaccessrightsandprivilegesfor theirproductsorserviceseffectively

Theintegrationofthesecloud-basedapplicationsequips AcuitiLabs’clientswithefficient,scalable,andautomated solutionsthatenhancetheirbilling,quoting,andentitlement managementprocesses.

Acuiti Labs implements the integration through various methods:

Comprehensive Consulting and Implementation Services:

• AcuitiLabsprovidesend-to-endconsultingand implementationservices,coveringtheentirelifecycle ofintegratingcloud-basedapplications.

• Expertscollaboratewithclientstoassessneeds,define integrationroadmaps,andexecuteimplementations, includingconfiguration,datamigration,anduser training.

Managed Services for Ongoing Operations – AMS Services at Acuiti Labs:

• AcuitiLabsoffersmanagedservicesfortheongoing operationandmaintenanceofcloud-basedapplications, ensuringperformancemonitoring,updates,andissue resolution.

Application Development and Configuration:

• AcuitiLabsoffersApplicationdevelopmentservices, tailoringcloud-basedapplicationstoalignwitheach client’suniquebusinessrequirements.

• Customconnectors,APIs,andextensionsensure seamlessintegrationwithSAPBRIM,allowingclients toleveragethefullpotentialofSubscriptionBilling, CPQ,andEntitlementManagement.

Continuous Improvement Initiatives:

• AcuitiLabsstaysattheforefrontofinnovation, activelyincorporatingupdatesandnewfeatures introducedbycloudapplicationprovidersintoits serviceofferings.

CaseStudies

Streamlined Subscription Billing for a Global Media Company

Aglobalmediacompanyenhanceditssubscriptionbilling processeswithintheSAPBRIMframework,achievinga streamlinedbillingprocess,reducingrevenueleakage,and improvingcustomersatisfactionthroughtheintegrationofa leadingsubscriptionbillingcloudapplication.

AcuitiLabs’commitmenttoincorporatingcloud-based applications,particularlyinSubscriptionBilling,CPQ,and

EntitlementManagement,underscoresitsdedicationto deliveringtailoredsolutions.Throughstrategic partnerships,customdevelopment,comprehensive consultingservices,managedoperations,trainingprograms, andcontinuousimprovementinitiatives,AcuitiLabs ensuresclientsmaximizethevalueoftheirSAPBRIM investments.Thecompanyremainsagile,positioningitself asatrustedpartnerforbusinessesseekinginnovationand efficiencyintheirbillingandrevenuemanagement processes.

Efficient Billing Solutions for a Major Port Company in the Middle East

AcuitiLabshascollaboratedwithatopplayerinthe shippingandportindustry,spanningovertencountries,to implementaninnovativeSAPsolution.Withagoalto streamlineandautomatebillingprocesses,theclientdesired acentralizedbillingplatformtoenhanceefficiency, customersatisfaction,anddecision-makingcapabilities. Theprojectinvolvedautomatingthebillingprocessfor variousoperationswithintheterminalandempowering customerswithaself-serviceportal.AcuitiLabsproposeda robustsolutionutilizingSAPBRIMBundleandSAPBRIM Mediation,followingaphasedapproachfor implementation.Thesolutionfacilitatedreal-timedata processing,systemintegration,andcompliance management.

A Finnish Postal Company Partners with Acuiti Labs to Streamline Billing Processes –

AFinnishpostalandlogisticsservicescompanypartnered withAcuitiLabstoimplementasolutionusingSAPBRIM &ConvergentMediationtostreamlinetheBilling/Invoicing

processes.Thiscollaborationaimedtoovercomechallenges suchasmultiplesourcesystems,variousdataintegration technologies,inabilitytoperformevent-basedbilling,and lowautomationoffinance-relatedprocesses.

Theimplementedsolutionenabledcomplexproduct bundlingandcontractmanagement,improvedinvoice correctionprocessautomation,facilitatedevent-based billing,andenhancedfinance-relatedprocessautomation.

NurturingSAPCollaborationandIndustryExcellence

Inemphasizingthevalueofcertification,AcuitiLabs maintainsamultifacetedpartnershipwithSAP—servingas asell,services,andbuildpartner.Beyondtheinherent worthofSAPcertification,thetruebenefitliesinthe collaborativerelationshipforgedwithintheSAP community.Forclients,AcuitiLabs’extensiveindustry experience,coupledwiththeiradeptnessindelivering substantialprograms,holdsparamountsignificance.

GlobalOne-TeamApproachforSeamlessDelivery

AcuitiLabshasaone-teamapproachglobally,whereall theirprojectsaredeliveredwithresourcesfrommultiple territories.Theyareveryglobalintheirnaturewhenit comestodelivery,whethertheyaredoingaprojectin EuropeorNorthAmerica.Theirteamscouldbespread acrossthecontinents.Theyhaveanaccountmanagement projectmanagementstructure,andcoupledwiththe resources;theyhavespecialistsindifferentregions.They don’treallyhaveachallengeanddon’tseethisasa challenge.Thisgivesthemmoreflexibilityintheir capabilityofdeployingresourcesfromanywhereinthe worldtothoseprogramsandprojects.Thegoodthingisthat customersrecognizethenatureofthisworkandthe specializationitrequires.Theyareprettycomfortablefor AcuitiLabstobeabletodeployfromanywhereinthe world.

SimplifyingBillingandBundlingSolutions

Inaddressingclient’sneeds,theteamatAcuitiLabsviews challengesasopportunities.Recognizingissuessuchas revenueleakageandcomplexbillingsystems,they specializeintransforminglegacystructuresinto streamlined,consolidatedinvoicingsystems.Withafocus onprovidingacomprehensivesolution,theyexcelin enablingclientstobundleproductsseamlessly,achallenge manyorganizationsface.Thisexpertiseextendstothirdpartyserviceintegration,showcasingtheircommitmentto

simplifyingcomplexprocesses.Additionally,asacertified partnerofTheSecurityLabs,AcuitiLabsensuresahigh standardofserviceandexpertiseintheindustry

NavigatingChallenges,UnlockingOpportunities

AcuitiLabs,withawealthofexperienceintransformative projectsspanningindustrieslikeMobility-as-a-Service, Tourism-as-a-Service,andHi-Tech,navigatesboth challengesandopportunitiesinherentintailoringsolutions fordiversesectors.

Understandingtheuniqueneedsandspecificrequirements ofeachindustryisaprimarychallenge.Acknowledging this,AcuitiLabsdelvesdeepintoindustrydynamics, encompassingprocesses,regulations,andcustomer expectations.Thismeticulousapproachensuresthat solutionsarepreciselyalignedwiththediverseneedsof customers,offeringeffectiveresolutionstotheirbilling challenges.

Forexample,toaddressthecomplexitiesofbillingand invoicinginthepublictransportsector,AcuitiLabs developedAcuitiMobi—aMobility-as-a-Service application.Thissolutionsimplifiesbillingbyconsolidating variousmodesoftransportintoaunifiedplatform.

Usersbenefitfromaseamless,unifiedpaymentsystem, eliminatingtheneedformultiplepaymentsormanaging separateinvoicesforeachmodeoftransportduringa journey

AcuitiMobistandsasatestamenttoAcuitiLabs’ commitmenttounderstandingindustrychallenges. Designedforfrequentpublictransportusers,itoffersrealtimeschedules,paymentsolutions,andupdates,ensuringa convenienttravelexperience.

Adaptingtransformationroadmapstosuitthecontextof eachindustryisanotherchallenge.AcuitiLabsadoptsa tailoredapproach,consideringspecificchallengesand opportunitieswithineachsectortodesigntransformation strategiesalignedwithsectorgoals.Forinstance,inthe realmofMobility-as-a-Service,thechallengewasseamless integrationwithdiversetransportationmethods, necessitatingin-depthknowledgeandadaptabilityto existinginfrastructure.

Recognizingvaryinglevelsoftechnologicalmaturityacross industries,AcuitiLabsmeetscompaniesattheirrespective digitaljourneystages.Theapproachinvolvesproviding customizedsolutionstailoredtothecurrenttechnological landscapeofeachindustry

Despitechallenges,therearenumerousopportunities.By understandingindustry-specificpainpoints,AcuitiLabs identifiesopportunitiestoimplementtransformative technologies,streamlineprocesses,andenhancecustomer experiences.

WorkingacrossdiversesectorsallowsAcuitiLabsto leveragecross-industrylearningsandbestpractices. Successfulsolutionsinoneindustrybecomeadaptableand applicabletoothers,fosteringknowledgetransferand greaterimpact.

Insummary,AcuitiLabs’approachtotailoringsolutionsfor diversesectorsinvolvesunderstandingindustrynuances, adaptingstrategiestospecificcontexts,andleveraging cross-industryinsights.Thiscomprehensiveapproach addresseschallengesandreapsrewardsintheformof innovation,optimization,andgrowthacrossmultiple sectors.

AddingValuetoCustomers’BusinessProcesses

ManojHarbhajanka,CEOofAcuitiLabs,isveryinvested ineverysingleprojectandcustomerthatthecompanyhas. Heandhisteamarekeenrightfromthebeginningto understandcustomers’painpointsandwherethey’re comingfrom.Theyidentifythingsthatcustomerscanget valuefrombymakingcertainchangesordefiningthe requirementsinaslightlydifferentway Thearchitecture pieceandthedesignpiececomeinhandywhenidentifying theseopportunities.Everycustomerthattheyhaveis addressed,andvalueisaddedbyleveragingtechnologyto improvetheirbusinessprocesses.Manojispersonally investedandkeentomakesurethathe’sontopofthat particularvaluerealizationpiece.Healsoexplainedearlier aboutthevariousdifferentanglesthattheylookat. Invariably,theyfindmanyopportunitiesineverysingle customerwheretheyimplementthesetechnologies.

AcuitiLabs’DistinctionasanSAPCertifiedPartner

AcuitiLabshascultivatedalongstandingandrobust relationshipwithSAP,spanningBuild,Sell,Services,and Managedservicespartnerships.AsanSAPsilverpartner, AcuitiLabsexcelsindeliveringbusinesstechnology solutionsandsalestransformation,employingSAPBRIM (Billing)onS/4HANAandintegratingcloud-based applicationslikeSubscriptionBilling,CPQ,and EntitlementManagement.Thiscommitmentunderscores AcuitiLabs’adherencetoSAP’shigheststandardsof excellence.

RenownedintheSAPBRIMmarket,AcuitiLabshas earnedrecognitionfromSAPanditsclientele.AsanSAP CertifiedPartner,thecompany’scommitmenttoexcellence isemblematic,validatingitscapacitytoprovideoutstanding servicesalignedwithSAP’sbestpractices.This certificationaffirmsAcuitiLabs’profoundunderstanding andproficiencyinintegratingSAP’ssuiteofsolutionsinto diversebusinesslandscapes,positioningitasatrusted partnerforSAP-basedprojectsacrossvariousindustries.

Beyondthecertification,whatdistinguishesAcuitiLabsis thevalueitimpartstoitsservices.Leveragingdeepinsights intoSAPsystemsandintegrationcapabilities,thecompany seamlesslyincorporatessolutionsintoclients’existingSAP landscapes,ensuringcompatibility,scalability,andoptimal performance.AcuitiLabsaimstocomprehendeach organization’suniquechallengescomprehensively,crafting bespokeSAPBRIMsolutionspreciselytailoredtomeet specificrequirements.

BeinganSAPCertifiedPartnergrantsprivilegedaccessto thelatestSAPtools,resources,andtrainingprograms, positioningAcuitiLabsattheforefrontoftechnological advancements.Thisensurestheintegrationofup-to-date technologiesandmethodologiesintoitssolutionsand services.Thecertificationisnotmerelyavalidationof technicalprowess;itsignifiesAcuitiLabs’dedicationto providingstrategicguidanceandeffectivechange management.Theessenceofthepartnershipliesin deliveringnuanced,tailoredsolutionsthatalignseamlessly withclients’objectives.

ThecertificationstandsasatestamenttoAcuitiLabs’ commitmenttocontinuousimprovementandquality assurance.Upholdingthehigheststandardsof professionalismandcustomersatisfaction,theSAP certificationservesasevidenceofthecompany’sdedication todeliveringexceptionalservices.Inconclusion,beingan SAPCertifiedPartnerenhancesAcuitiLabs’credibility, assuringclientsofapartnershipwithacompetent organizationpossessingtheexpertiserequiredfor successfulSAP-enabledprojects.Thiscertification underscoresAcuitiLabs’commitmenttoexcellenceandits drivetoexceedclientexpectationsconsistently,fostering agilityandstayingaheadofindustrytrends.

GlobalExcellenceinTailoredBRIMSolutions

AcuitiLabs,adistinguishedproviderofBillingRevenue andInnovationManagement(BRIM)services,proudly showcasesitsextensiveglobalfootprint.Tailoringits

servicestolargerenterprises,AcuitiLabshasstrategically establishedofficesinfivemajorgloballocations,fortifying itsabilitytoserveadiverseclienteleworldwide.

Thiswidespreadpresencefacilitatesaprofound understandingoftheuniquerequirementsanddynamics inherenttodifferentregions.Recognizingthevariancesin regulatoryframeworks,culturalnuances,andmarket demands,AcuitiLabsleveragesitsphysicalpresenceto delivercustomizedsolutionsthatpreciselyalignwiththe specificneedsofitsclients.

Beyondthephysicaloffices,AcuitiLabshascultivateda networkofseasonedprofessionalsineachlocation, possessingaprofoundunderstandingoflocalmarketsand industrytrends.Thisenablesthecompanytoofferlocalized insightsandrecommendations,empoweringclientsto navigateregionalcomplexitiesmoreefficiently.

TheglobalclienteleservedbyAcuitiLabsstandsasa testamenttoitsprowessindeliveringexceptionalBRIM servicesacrossdiverseindustriesandgeographies.Armed withacomprehensiveunderstandingofthechallenges facedbylargerbusinesses,includingintricatebillingand revenuemanagementrequirements,AcuitiLabsutilizesits globalpresencetoprovideholisticsolutionsthatenhance revenuestreamsandfosterbusinessgrowth.

Challengessuchasvaryingmarketdynamics,timezone disparities,andtalentacquisitionareacknowledgedand addressedbyAcuitiLabs.Thecompanyefficientlymanages thesechallengesthroughstrategicscheduling,effective communication,androbustHRpoliciesdesignedtoattract andretainskilledSAPprofessionalsacrossitsvarious globallocations.

Inembracingchallengesasopportunitiesforgrowthand improvement,AcuitiLabscontinuallyenhancesits capabilities.Thecompany’scommitmenttoovercoming obstaclespositionsitasatrustedSAPBRIMpartner capableofcomprehendingandaddressingthediverseneeds ofbusinessesworldwide.

Insummary,AcuitiLabsharnessesitssignificantglobal presencetodeliverworld-classBRIMservicestolarger businesses.Withofficesstrategicallypositionedacrossfive keylocationsandadiverseglobalclientele,AcuitiLabs emergesasareliableSAPBRIMpartneradeptat understandingandmeetingthedistinctneedsofbusinesses onaglobalscale.

EmpoweringDigitalMonetization

AcuitiLabsisdedicatedtoprovidingtop-tierSAPBRIM (BillingandRevenueInnovationManagement)andQ2C (Quote-to-Cash)processoptimizationservicesforits esteemedcustomers.Thecompanyprioritizesvalue realizationandeffectivemonetizationofdigitalassets, employingvariousstrategiestoachievetheseobjectives.

Expertise in SAP BRIM: AcuitiLabsboastsextensive expertiseinSAPBRIM,allowingfortheeffective implementationandoptimizationofthesolution.Theteam ofSAPBRIMexpertswithyearsofhands-onexperience ensurescustomersderivemaximumvaluefromtheir investments.AcuitiLabsstaysabreastofthelatesttrends andenhancementsinSAPBRIM,deliveringcutting-edge solutionstailoredtospecificbusinessrequirements.

Business Transformation Approach: Recognizingthatvalue realizationandassetmonetizationextendbeyond technologyimplementation,AcuitiLabsadoptsaholistic businesstransformationapproach.Thecompany collaboratescloselywithcustomers,assessingexisting processesandidentifyingareasforimprovement.By aligningtheQ2Cprocessandoptimizingbillingoperations, AcuitiLabsensuresefficientmonetizationofdigitalassets.

Customization and Tailor-made Solutions: AcuitiLabsis committedtoprovidingcustomizedsolutionsalignedwith customers’uniqueneedsandobjectives.Thecompany

analyzesspecificbusinessrequirements,painpoints,and growthambitionstodesigntailor-madesolutions addressingchallengesandpromotingvaluerealization.Its extensiveexperienceinSAPBRIMimplementationenables AcuitiLabstodeliversolutionsthatoptimizetheQ2C processandacceleratedigitalassetmonetization.

Focus on Customer Experience: Recognizingthatthe successofvaluerealizationandmonetizationeffortshinges ondeliveringanexceptionalcustomerexperience,Acuiti Labsemphasizesenhancingcustomersatisfaction throughouttheQ2Cprocess.LeveragingSAPBRIM,the companyimprovesbillingaccuracy,automatesquoting processes,andensurestransparentcommunicationwith customers.Thiscommitmenttoaseamlesscustomer experienceenableseffectivemonetizationofdigitalassets andthebuildingoflong-termrelationships.

Continuous Support and Optimization: AcuitiLabsis committedtolong-termpartnershipswithitscustomers, providingongoingsupportandoptimizationservices.This commitmentensurescontinuousmaximizationofdigital assetvalue.Thecompany’sexpertsmonitorandanalyze metrics,drivingcontinuousprocessimprovements, identifyingnewrevenueopportunities,andenhancingthe overalleffectivenessofSAPBRIMandtheQ2Cprocess.

Insummary,AcuitiLabsisdedicatedtodeliveringtopnotchSAPBRIMandQ2Cprocessoptimizationservices, enablingthevaluerealizationandmonetizationof

customers’digitalassets.LeveragingdeepexpertiseinSAP BRIM,adoptingaholisticbusinesstransformation approach,providingcustomsolutions,focusingon customerexperience,andofferingcontinuoussupportand optimizationpositionsAcuitiLabstohelpcustomers achievetheirgoalsanddriveexceptionalbusiness outcomes.

FuelingGrowthandInnovation

Lookingaheadto2024,AcuitiLabsisfueledbyambitious plansforgrowthandinnovation.Witharemarkabletrack recordof100%successfulprojects,thecompanyhas achievedunprecedentedyear-by-yeargrowth,solidifyingits dominanceintheBRIMserviceproviderlandscape.

Thesuccessisattributedtotheexceptionalperformanceof itsdynamicteam,whichhasexecutednumerousgo-lives andcriticalprojectsglobally.Buildingonthismomentum, theprimaryfocusistomaintainunmatchedconsistency, positioningAcuitiLabsasthego-topartnerforbusinesses seekingtoaligntheirbillingprocesses.As2024begins,the determinationtosustainthismomentumremainsresolute.

AlreadyrecognizedasafrontrunnerinBRIMandatrusted SAPPartner,AcuitiLabsaimstosolidifyitspositionasthe industry’spreferredchoicefurther ThegoalisforAcuiti Labstobethefirstnamethatorganizationsthinkofwhen revolutionizingtheirbillingprocesses.Witharobust presenceintheSAPlandscapeandalegacyofsuccess,the commitmenttoupholdingthisstatusisunwavering.

Toachievethisambitiousvision,AcuitiLabswillprioritize growth,innovation,andanunwaveringcommitmentto excellence.Bypushingboundariesandconsistently deliveringunmatchedvalueandsolutions,AcuitiLabsaims toremainattheforefrontoftheindustry,leadingthewayin growthandinnovationwellintothefuture.

EmpoweringBusinessGrowth

AcuitiLabsisdrivenbyamissiontoleadthewayinSAP consulting,servingasthedrivingforcebehindinnovation andgrowthforbusinessesseekingtooptimizetheirQuoteto-Cash(Q2C)processes.Thecompanyisdeeply passionateabouttransforminghowbusinessesmanage billingscenariosandempoweringthemtoachieve unprecedentedsuccess.

Recognizingthecrucialimportanceofstreamliningbilling operations,AcuitiLabshasdevelopedworld-classsolutions

andcutting-edgeBRIMacceleratorstailoredforthis purpose.Themissionisclear–toequipbusinesseswiththe necessarytoolstooptimizetheirQ2Cprocessesandelevate theiroperationstonewlevelsofefficiency

Withanunwaveringcommitmenttoexcellence,AcuitiLabs consistentlyaimstosurpassexpectationsandredefine possibilitiesintherealmofSAPconsulting.Thededicated teamofforward-thinkingexpertsactsasmorethanjust consultants;theyserveastrustedadvisorsdeeplyinvested inthegoalsandaspirationsoftheirclients.AcuitiLabs boastsaproventrackrecordofovercomingsignificant businesschallengesanddeliveringexceptionalresults.

Atthecoreoftheirmissionisanembraceofinnovation. AcuitiLabsstaysaheadintheBRIM(BillingandRevenue InnovationManagement)landscape,enablingclientsto adapttochangeandseizenewopportunities.Themissionis toempowerbusinessestodrivedigitaltransformation, optimizebillingoperations,andunlocktheirfullpotential. Themeticulouslycraftedproductsandservicescaterto specificneeds,offeringthebestsolutionsavailableinthe market.

Insummary,AcuitiLabs’missionisunequivocal–tobethe catalystpropellingbusinessesforwardthroughinnovation anddrivinggrowthintheSAPconsultingarena.Withan unwaveringcommitment,anexceptionalteam,and unparalleledsolutions,AcuitiLabsiswell-positionedto helpbusinessesthriveintheever-evolvingdigitallandscape whileoptimizingtheirQ2Cprocesses.

SoaringGrowth&ProductFocus

AcuitiLabshasbeengrowingrapidly,withatargetto continuegrowingthisyear Theirexpectationisthatthey wouldgrowbyabout80%fromlastyear,andthetrajectory isprettysimilargoingintothenextfewyears.Theywill continuetobuildtheirproductsandIPtosupportthewhole quote-to-cashtransformation.Theyhavemultipleproducts inthepipelinethattheyareworkingon,andthatwouldbe oneoftheirkeyfocusareasastheygointothefollowing years.

Leadership is not about being in charge, Its about taking care of those in your charge.

- Simon Sinek

The

The Point Compa ny

Innovating the Future of SDR Services

Cultivating Excellence!

Inthemodernenvironmentofsales developmentrepresentative(SDR) services,innovationand adaptabilitystandaspillarsofsuccess. Witharelentlesspursuitofexcellence, thisindustrycontinuouslyevolvesto meettheprogressivedemandsof clientsandmarkets.Cultivatinga cultureofcreativityandcollaboration, theystrivetosetnewstandardsfor servicedeliveryandclientsatisfaction. Acknowledgingvaluessuchas positivity,integrity,andteamwork, theyenvisionafuturewhere innovationdrivestransformative outcomesacrosstheindustry

Withinthisthrivingsector,ThePoint Companyemergesasaleaderin innovationandexcellence.Their tailoredapproachtosalesdevelopment andleadgenerationsetsthemapart, cateringtotheuniqueneedsofeach clientwithprecisionanddedication. Throughtransparencyand accountability,theyformstrong partnershipsfoundedontrustand mutualsuccess.Asacompany committedtoethicalpracticesand communityengagement,theyaimnot onlytoexcelinbusinessbutalsoto makeapositiveimpactonsociety.

We prioritize and encourage a culture of innovation among employees by fostering a mindset of continuous improvement and adaptability

Atthehelmofthisvisionaryendeavor standsIanBrigden,aleaderrenowned forhispassionandforesight.Witha passionforserviceexcellenceanda knackfornavigatingmarket complexities,Ian,theChiefExecutive Officer(CEO),hassteeredthis companythroughvarious transformations,ensuringour continuedrelevanceandgrowth.Under hisleadership,theyembracedaculture ofinnovation,empoweringemployees tounleashtheircreativityanddrive meaningfulchange.Theyarepoisedto shapethefutureofB2Bsales outsourcingandleadgeneration, settingnewbenchmarksforsuccessin theglobalmarketplace.

To learn more about The Point Company’s journey of growth and success, let's delve into the interview:

Canyouprovideanoverviewof yourcompany’scoremissionand

valuesandhowtheyalignwith fosteringinnovation?

WeenvisionThePointCompanyasa self-sustainingorganizationpoised forglobalrecognitionandleadership. Here,we’reallaboutcreatinga workplacewhereeveryonecanthrive andfeelgreat—aplacethatvaluesa cultureofcreativity,integrity,and collaboration.Ithinkthat’sagood foundationforinnovationtothrive. Ourmission?Tosetthestandardfor excellenceinSalesDevelopment Representative(SDR)services.We achievethisbydelivering professionalsolutionsthatdriverapid revenuegrowthforourclients.By valuingeveryindividual’s contribution,wenotonlyfuelour ownsuccessbutalsoredefine industrybenchmarks.

Whatdoyoubelievesetsyour companyapartasoneofthemost innovativeintheUKmarket?

ThePointCompanydistinguishes itselfwithintheUKmarketthrougha commitmenttoinnovation; underscoredbyabespokeapproach tailoredtoindividualclientneeds.As wesay,“Wedonottrytofillallneeds intoonebox.”Ratherthanstickingto onestandardizedmodel,westarteach engagementwithameticulous assessmentoffundamentalobjectives —continuouslyrefiningand optimizingcampaignstrategiesaswe goon.

Throughtheseexperiences,our methodologieshaveevolvedand adapted,drawinginsightsfromour diverseclientbaseacrossvarious industries.Butourcommitmentto clientsuccessdoesn’tstopthere.We providereal-timereporting,offering fulltransparencyintoourprocesses,

activities,anddataanalytics.Withus, nothingishidden.

Transparencyisnotjustabuzzword forus;it'safoundationalprinciple. Clientscanrelyonapartnershipbuilt onunwaveringtrustandashared commitmenttosuccess.Afterall,our mantraisclear:“Ourclients'success isoursuccess.”

Howdoesyourcompanyprioritize andencourageacultureof innovationamongitsemployees?

Innovationisatthecoreofour culture.Weempowerourteamto explorenewideasandpush boundariestofostercreativityand ingenuity.Ourapproachisn'tabout onepersonleadingthecharge;it's aboutcollaborationandcollective effort.Webelievethateveryvoice matters,regardlessofroleortitle. Together,wecontinuouslylearnand adapt,embracingchallengesas opportunitiesforgrowth.

Beyondbusiness,we'recommittedto positivelyimpactingourcommunity andsupportingeachother'spersonal andprofessionaldevelopment.These valuesshapeourcultureandfuelour driveforinnovationeverystepofthe way.Ourvisionofasuccessful businessisfoundedonthese principlesacrossallaspectsofour operations.

Andbecausecustomersatisfactionis paramounttous,everyoneis dedicatedtoexceedingexpectations indeliveringvalue.Thiscommitment toexceptionalservicedrivesusto constantlyinnovateandimprove.

Howdoesyourcompanystay aheadofemergingtrendsand technologiestomaintainits positionasaleaderininnovation?

Weinvestheavilyinresearchand development—continuously monitoringthemarketforemerging trends.Thisway,we'rereadytopivot andmeetourclients'changingneeds head-on.Andwealsobelievethat collaborationiskey.Soweforge strongpartnershipswithindustry leadersandtechproviderstogain valuableinsightsintoemerging technologiesandtrends.Thisallows ustoquicklyintegrateinnovations intoourservicestokeepusaheadof thecurve.

Andofcourse,let'snotforgetour awesometeam!Weinvestintheir growththroughtrainingand development,ensuringthey'rearmed withtheskillstomakethemostof newtech.Attheendoftheday,it's ourteamthatdrivesourinnovation andkeepsusleadingthepack. Becausewhenourteamshines,sodo ourclients.

Howdoyoufostercollaborationand cross-functionalteamworktofuel innovationwithinyour organization?

PointCohasbuiltacultureof opennessandtransparency,where everyvoiceisheardandvalued. We’reproudtosaythatourteams collaborateandseamlesslyshare creativeideasacrossdepartments. Anotherimportantthingis:diversity Bycreatingspaceswhereeveryone feelsrespectedandappreciated,we fosteranenvironmentwhereunique insightsandideasthrive.

Andmostimportantly,we’renotall work!Fromteam-buildingactivities tocompanyget-togethers,webuild strongrelationshipsandnurturea senseofcamaraderie.Becausewhen ourteamsworktogether,there'sno limittowhatwecanachieve.

Whatroledoesleadershipplayin fosteringinnovationwithinyour company,andhowdoyou encourageacultureof experimentationandrisk-taking?

Inourcompany,leadershipisn'tjust aboutmakingdecisions;it'sabout bringingoutthebestinothers.We believethateveryidea,nomatter howunconventional,hasthepotential tosparksomethingincredible.That's whyweencourageourteamtotry newthings—becauseweknowthat's wherethemagichappens.

Wealsomakesurethatourteamis equipped—whetherit'sbyinvesting inthelatesttechorprovidingtraining opportunities,wewanttogiveour peoplethetoolstheyneedtosucceed. Sowhensomeonedarestodothings differently,wemakesurethattheir effortsarecelebrated.Attheendof theday,innovationisn'tjustabout comingupwithcoolideas,it'sabout

creatingaculturewherethoseideas canthrive.

Howdoesyourcompanymeasure thesuccessandeffectivenessofits innovativeefforts?

Whilewedorecognizethatmetrics playakeyrole,it’snotoursole focus.Welookdeeper.Ithinkthe broaderimpactcomesfromthe relationshipswebuildwithourstaff andclients.Withourstaff,we activelyseekfeedback,ensure satisfaction,andpromote opportunitiesforcollaboration.For ourclients,it’saboutlookingfurther. Weassessthelong-termimpacton theirbusinessandtheindustry, alwaysensuringoureffortsdrive positivechangeandadvancement.

Whatadvicewouldyougiveto othercompaniesstrivingto enhancetheirinnovation capabilitiesandberecognized amongthemostinnovativeinthe UK?

Forcompaniesaspiringtobe recognizedastopinnovatorsinthe UK,we'dsaythatthesecretliesin empoweringyourteam.Youcanstart bycultivatingacreativeatmosphere whereideasflowfreely,andeveryone feelsempoweredtospeaktheirmind.

Italsohelpstoinvestinyourteam's growthwithresourcesforupskilling, sothatthey'reencouragedtoexplore newideasandtakecalculatedrisks. Next,encouragecollaborationamong differentteamstobringdiverse contributionstothetable.Andmost importantly,alwaysacknowledgeand celebrateinnovativeideasfrom employeesofalllevels,fosteringa senseofprideandinclusioninthe company'sjourneytowards innovation.

Howdoyouensurethatyour companyremainsagileand adaptabletochangingmarket conditionsandcustomerneedsin itspursuitofinnovation?

Thisiswhyweputimportanceon strategiesthatareflexibleand adaptiveenoughtonavigatethe dynamiclandscapeofB2Bsales outsourcingandleadgeneration.And withcutting-edgeanalytics,market intelligencetools,andvigilant monitoringaddedintothemix,we swiftlyseizeemergingopportunities. Moreover,ourdedicationto operationalexcellenceisreinforced byregularperformanceevaluations andprocessaudits,ensuringpeak efficiencyandalignmentwithour objectives.Byintegratingtechnology withindustryinsight,wecontinually redefinebenchmarksofexcellence, drivingtransformativeoutcomesfor ourclientele.

Canyoudiscussanyfuture innovationstrategiesorinitiatives yourcompanyisplanningto implementtomaintainits competitiveedgeintheUK market?

Inourrelentlesspursuitof excellence,we'reintegratingmultiple factorsintooursuccessformula. Fromcutting-edgeAI-driven algorithmsthatanticipatemarket trendstopredictiveanalyticstools thatforecastcustomerbehavior,we're poisedtoredefinethelandscapeof B2Bsalesoutsourcingandlead generation.Andit'snotjustlimitedto theUK;we'reaimingforaglobal impact.

Throughstrategicallianceswithtech leadersandanunwavering commitmenttoinnovation,we're shapingtheindustry'sfuture worldwide.Thisapproachseamlessly

integrateslanguage,culture,andmarket expansionintoourmethodology,alongside talentdevelopment,ensuringour innovationsresonateacrossdiverse marketsandpropelustowards unprecedentedsuccess.

ThePointCompanyisnotjustredefining industrystandards;we'rerevolutionizing thelandscapeofB2Bsalesoutsourcing andleadgeneration.Rootedinintegrity, transparency,andunwavering accountability,ourethosformsthe bedrockofenduringpartnershipsbuilton trustandmutualsuccess,allgroundedin ethicalpractice.

Inourrelentlesspursuitofexcellence, we'realreadyincorporatingamyriadof factorsintooursuccessformula.From cutting-edgeAI-drivenalgorithmsthat anticipatemarkettrendstorevolutionary predictiveanalyticstoolsthatforecast customerbehaviorwithunprecedented accuracy,we'repoisedtoredefinethe landscapeofB2Bsalesoutsourcingand leadgeneration,notjustintheUKbutona globalscale.

Withstrategicpartnershipswithleading techfirmsandasteadfastcommitmentto innovation,we'renotjuststayingaheadof thecurve;we'reshapingthefutureofthe industryworldwide.Moreover,our approachseamlesslyintegratesfactorslike language,culture,marketexpansion,talent training,andretention,ensuringthatour innovationsresonateacrossdiverse marketsandpropelustowardevengreater heightsofsuccess.

Byembracingacultureofcreativity, integrity,andcollaboration,ThePoint Companyredefinesindustrystandards whilefosteringclientsatisfactionand societalimpact.LedbyvisionaryIan Brigden,Ourcommitmenttotransparency, accountability,andethicalpracticessetsus apart,formingstrongpartnershipsbuilton trustandmutualsuccess.

Success is not how high you have climbed, but how you make a positive difference to the world.

- Roy T. Bennett

Tom

Millar CEO

Venari Security Limited

Venari Security Limited

Pioneering Innovation in Digital Security

Intoday’srapidlyevolving landscapeofdigitalsecurity, innovationstandsasthe cornerstoneofprogress,particularlyin therealmofencryptionanddata protection.Thisindustrydemandsnot onlycutting-edgetechnologiesbutalso asteadfastcommitmenttovaluesthat prioritizeclarity,collaboration,and adaptability.Suchprinciplesformthe bedrockofanenvironmentconducive topioneeringsolutionsandfostering groundbreakingadvancements.

Attheforefrontofthisdynamicsector isVenariSecurityLimited,aleading entityrenownedforitsunwavering dedicationtosimplifyingencryption complexitiesandensuringrobust informationsecurity AtVenari,a culturedeeplyrootedinrespect, teamwork,andclearcommunication permeateseveryfacetofitsoperations, drivinginnovationforward.Witha missioncenteredonenablingthe confidentprotectionofassetswhile upholdingprivacyandregulatory compliance,Venari’sethosresonates withtheethosofaforward-thinking industry

AtthehelmofVenariSecurityLimited isCEOTomMillar,whoseleadership underscoresthecompany’s commitmenttoinnovation.Witha

By devolving a decision-making culture and a failfast mentality, all employees are constantly challenged to be creative and feel safe and supported in getting things wrong, which is a lesson learned.

focusondevolvingdecision-making andembracingafail-fastmentality, Millarchampionsaculturewhere experimentationandrisk-takingarenot onlyencouragedbutcelebrated.Such leadershipnotonlyfosterscreativity butalsoensuresthateveryteam memberfeelsempoweredtocontribute tothecompany’ssuccess.

Let’s delve in to learn more:

Canyouprovideanoverviewofyour company’scoremissionandvalues andhowtheyalignwithfostering innovation?

Mission

Tosimplifycomplexitiesofencryption, enablingconfidentprotectionof informationandassetswith unparalleledcontrol,privacy,and regulatorycompliance.

Values

• Weshowrespect–Asadiverse teamfromdifferentculturesacross threecountries,thisisanessential value.

• Wevalueteamwork–Wealways promoteteamovertalenttogetthe mostoutofeveryindividualand team.

• Wecommunicateclearly–Asa managementteam,werun monthlyonlinecompany townhallstokeepallteam membersconnectedwithprogress againstourgoals.

• Weplaytoourstrengths–Making sureeveryoneisintheright positiononthepitch,givingthem workthattheyarecapableof delivering,andover-achieving theirpersonalandteamgoals.

• Wecreategreat–Innovate,fail fast,anddevolveadecisionmakingculture.

Whatdoyoubelievesetsyour companyapartasoneofthemost innovativeintheUKmarket?

OurPeople,OurCulture,andOur Values…

Howdoesyourcompanyprioritize andencourageacultureof innovationamongemployees?

OurrecentEmployeeSurveyshowsa verystrong83%SatisfactionRate.

Devolve a decision-making culture. Turn failures into lessons and share. Remember to celebrate the victories.

Howdoesyourcompanystayahead ofemergingtrendsandtechnologies tomaintainitspositionasaleaderin innovation?

• WehaveanR&Dteamoften people,andthereareconstant changestothreatsandthe regulatorylandscapethatenable opportunityandgrowththatdrive innovation.

• Wehaveanadvisoryboardof21 relevantindustry,government,and commercialadvisors,andwemeet quarterly.

• Wehavecontractswith organizationslikeGartner

• WehaveaCustomerAdvisory Board,whichwemeetwithevery sixmonths.

Howdoyoufostercollaborationand cross-functionalteamworktofuel innovationwithinyour organization?

Wedothisinavarietyofways;we promotetheWHY,whywearedoing whatwearedoing,andwhatthe purposeis.

Whatroledoesleadershipplayin fosteringinnovationwithinyour company,andhowdoyouencourage acultureofexperimentationand risk-taking?

Bydevolvingadecision-making cultureandafail-fastmentality,all employeesareconstantlychallengedto becreativeandfeelsafeandsupported ingettingthingswrong,whichisa lessonlearned.

Howdoesyourcompanymeasure thesuccessandeffectivenessofits innovativeefforts?

• Fromourstaffthroughsurveys liketheoneattached

• FromSalesandcustomerfeedback

Whatadvicewouldyougivetoother companiesstrivingtoenhancetheir innovationcapabilitiesandbe recognizedamongthemost innovativeintheUK?

• Devolveadecision-making culture.

• Turnfailuresintolessonsand share.Remembertocelebratethe victories.

• Communicatechangeearly,but buildaculturethatembraces change.

• EnsureALLstaffmembers understandhowtheircontribution contributestothesuccessofthe business.

Howdoyouensurethatyour companyremainsagileand adaptabletochangingmarket conditionsandcustomerneedsinits pursuitofinnovation?

• Embraceit

• Embracechangeandmakeita pillar.

• Becomfortablebeing uncomfortable.

• Don’tfearfailure

Canyoudiscussanyfuture innovationstrategiesorinitiatives yourcompanyisplanningto implementtomaintainits competitiveedgeintheUKmarket?

Withtheissueofquantumcomputing rapidlybecomingareality,Venariare leadingthewaytowardsafeguarding datathroughpost-quantum cryptographicsolutionsfortheUKas wellasglobally Throughthe acquisitionsofpioneeringtechnology tocomplementourexistingsolutions, welooktowardsolvingreal-world problemswithaneyeonthefuture!

Youknowthatfeelingwhenyou'reinameetingwith yourbossormanagerandtheyaskforinnovative ideasorsolutions,butyouholdback?We'veall beenthere.Thereasonsaremany:fearofjudgment,past failures,orlackofpsychologicalsafety Whatiftherewasa simpleyetpowerfulwaytounlockinnovationand creativityinorganizationsthatdidn'trequireexpensive consultantsorcomplexprocesses?It'scalledethical leadership.Whenleadersdemonstrateintegrity, trustworthiness,andcarefortheiremployees,itcreatesthe conditionsforinnovationtoflourish.Peoplefeel empoweredtotakerisks,voiceideas,andexperiment withoutfearofconsequences.Theytrustthattheirleaders andcolleagueshavetheirbestinterestsatheart.Theresult isanunleashingofcreativitythatleadstonewproducts, services,andwaysofworkingthatdrivebusinessgrowth. Whoknewleadershipstylecouldbesuchakeydriverof innovation?Itturnsoutthatit'soneofthemostsignificant yetoverlookedfactorsinorganizationalsuccess.

Read on to find out why ethical leadership is the not-sosecret sauce for building a culture where creativity and innovation can thrive.

TheImportanceofEthicalLeadershipinDriving Innovation

Ethicalleadershipiskeytobuildinganinnovativeculture. Whenleadersdemonstrateintegrity,trustworthiness,and morality,itinspiresothersintheorganizationtodothe same.

Employeesfeelempoweredtotakerisks,trynewideas,and thinkoutsidetheboxwithoutfearofpunishmentor ridicule.Theyknowthatmanagementhastheirbackand supportsexperimentationandcreativity Thispsychological safetyisessentialforbreakthroughthinking.

Power of Ethical Leadership

Ethicalleadersalsosetanexamplethroughtheirown innovativemindset.Theyaskquestions,challenge assumptions,andseethingsfrommultipleperspectives. Thismotivatesotherstodothesame,sparkingnewinsights andconceptsacrossthecompany

Anethicalleaderfosterscollaborationbybuildingdiverse, inclusiveteams.Theyvaluedifferentvoices,experiences, andskillsets,bringingtogetherpeoplewhocanlearnfrom eachother.Thiscross-pollinationofknowledgeand expertiseleadstoinnovativesolutions.

Overall,ethicalleadershipestablishesaculturewhere creativityandingenuitycanthrive.Employeesfeel motivatedtopushboundaries,worktogetherinnewways, andexploreunconventionalapproaches.Thisinturndrives innovation,leadingtonewproducts,services,andprocesses thatgivetheorganizationacompetitiveedge.Whenleaders walkthepathofmoralityandintegrity,itpavesthewayfor creativity

HowEthicalLeadersFosterCreativityinTheirTeams

Asanethicalleader,youcancultivatecreativityinyour teambyestablishinganenvironmentwherenewideasare encouragedandpeoplefeelempoweredtothinkoutsidethe box.

Foster psychological safety

Yourteamneedstofeelthattheycantakeriskswithoutfear ofembarrassmentorretribution.Makeitclearthatallideas arewelcomeandthat"failure"ispartofthecreative process.Praiseyourteamforinnovativethinking,notjust successfuloutcomes.

Promote diverse perspectives.

Seekoutteammemberswitharangeofbackgrounds,skills, andthinkingstyles.Diversegroupsaremorelikelyto identifyuniquesolutions.Welcomingdifferentvoicesalso signalstoyourteamthatyouvaluefreshconcepts.

Ask open-ended questions.

Ratherthanaskingnarrowquestionswithonerightanswer, askopen-endedquestionstospurnewwaysofthinking.For example,insteadof"Howcanwecutcostsby10%?"What aresomewayswemightimproveefficiencyoroptimize resources?Open-endedquestionsencourageexploration.

Allow time for creativity

Giveyourteamspaceawayfromtheirusualtasksto brainstormnewideas.Eventaking15–30minutesaweekto thinkfreelycanleadtonewinsights.Letyourteampursue conceptsthatinterestthem,evenifthebenefitsarenot immediatelyapparent.Newinnovationsoftenarisefrom unexpectedplaces.

Withthepowerofethicalleadership,youcanunleashyour team'screativepotential.Bypromotingtrust,inclusiveness, anddivergentthinking,you'llseenoshortageofnewideas, solutions,andopportunities.Thekeyisgivingyourteam thefreedomandsupporttotapintotheircuriosity

Practical

WaysforLeaderstoChampionEthicsand InspireInnovation

Asanethicalleader,thereareafewpracticalwaysyoucan championethicsandinspireinnovationinyour organization.

Model the Behavior You Want to See

Walkthewalk.Practicetheethicalbehaviorsandvalues youwanttoseefromyourteam.Admitwhenyoumakea mistake,andbetransparentinyourdecision-making.Your teamwillfollowyourlead.

Communicate Your Values Clearly

Makeyourethicalstandardsandvaluesknownthrough opencommunication.Discusswhycertainbehaviorsand decisionsareimportant.Answeranyquestionstoensure understanding.Consistentlyreinforcethesemessages throughyourwordsandactions.

Encourage Open Dialog

Createanopenenvironmentwherepeoplefeelcomfortable comingtoyouwithquestions,concerns,orsuggestions withoutfearofretribution.Addressissuespromptlyand respectfully.Differentperspectivesanddissentingopinions shouldbewelcomed;theyoftenleadtonewideas.

Recognize and Reward Ethical Behavior

Providepositivereinforcementthroughrecognitionand rewardswhenyouseeteammembersdemonstratingthe valuesandbehaviorsyouwanttocultivate.Thispositive reinforcementwillincreasethelikelihoodofthoseethical actionsbeingrepeated.Peoplewillalsofeelmore motivatedtodotherightthing.

Review and Revise Regularly

Revisityourethicspoliciesandproceduresperiodicallyto ensuretheyarestillrelevantandcomprehensive.Getinput fromyourteamonhowtoimprove.Makingethicsaliving evolvingpartofyourorganizationwillkeepittopofmind andhelpaddressnewissuesthatemerge.Continuous improvementiskey.

Followingthesepracticalstepswillhelpensureyouare leadingbyexamplethroughacultureofethics,pavingthe wayforcreativityandinnovationtothrive.Thetimeyou investinchampioningethicswillpayoffthroughahighperforming,motivatedteam.

Conclusion

Thepowerofethicalleadershiptoinspireinnovationand creativityinorganizationscannotbeoverstated.When leadersdemonstrateintegrity,fairness,andcompassion,it motivatesemployeesandgivesthemthepsychological safetytotakerisks,thinkoutsidethebox,andpushcreative boundaries.Peoplefeelempoweredtobringtheirwhole selvestowork,shareunconventionalideaswithoutfearof judgmentorretribution,andcollaborateinnewways. Ethicalleadershipfostersthekindoftrustinggrowthmindsetculturewherecreativityandinnovationcantruly flourish.Ifyouwantanorganizationthatleadsthepack withdisruptivethinkingandcutting-edgesolutions,make developingethicalleadersatoppriority Therewardswill begame-changing.

Intherealmoftechnologicaladvancementandnetwork optimization,aburgeoningindustryispavingtheway forinnovativesolutionstoconnectivitychallenges. Thisindustryischaracterizedbyitscommitmentto enhancingsecurity,efficiency,andadaptabilityinthedigital landscape.

AprominentplayerwithinthissphereisXalient,dedicated torevolutionizingnetworkconnectivityandcybersecurity technologies,empoweringglobalbrandstonavigatethe complexitiesofmodernbusinesswithconfidence.Founded in2015,thiscompanyhasemergedasabeaconof innovation,harnessingtransformativetechnologiesto empowerenterprisesworldwide.

Centraltothiscompany'ssuccessisitsvisionaryFounder andCEO,SherryVaswani.Withasteadfastdedicationto customer-centricinnovation,Sherryepitomizestheethos drivingthiscompany'sdynamicapproachtonetwork transformation.Underherleadership,thecompanyhas establisheditselfasatrailblazerintheUKmarket, consistentlypushingboundariesandpioneeringnew solutionstomeettheevolvingneedsofclients.

Let’s delve in to learn more:

Canyouprovideanoverviewofyourcompany’score missionandvaluesandhowtheyalignwithfostering innovation?

Xalienthelpsusersanddevicesconnecttoapplicationsand data,securelyandefficiently

Wecombinetransformativeidentity,software-defined network,security,andcybersecuritytechnologieswith intelligentmanagedservices,underpinnedbyinnovative AIOpstechnologies,tohelptheworld’stopbrandsbecome moreadaptable,resilient,andresponsivetochange.

Drivenbyapassionforputtingcustomersfirst,our forward-thinking,results-drivenapproachprovidesthe foundationforsecurenetworktransformation.Wehelpour customersoptimizecloud-basedapplicationperformance andprovideadependableandpositiveexperience.That’s whytheworld’stopbrandschooseXalienttohelpthem innovate,differentiate,andacceleratetheirbusiness.

Foundedin2015,ourcommitmenttoentrepreneurial innovationandasetofcorevalues,collectivelyknownas 'Xalient’sDNA,'hasbeeninstrumentalindrivingour success.Thesevaluesguideeverydaybehaviorsandare deeplyintegratedintoallaspectsofourorganization,from roledescriptionsandprogressionpathstoindividualand teamawardsandourentireperformancemanagement system.

Whatdoyoubelievesetsyourcompanyapartasoneof themostinnovativeintheUKmarket?

AtXalientwechallengeconventionalthinkingandpride ourselvesonbeingattheforefrontoftechnological advancement,discoveringingeniousnewwaystosolveour customers’problemssotheycanachieveacompetitive advantage.

Xalientwas‘borninthecloud’whererapiddeploymentand remotemanagementofnewsoftware-definednetworks, cloud-drivensecurity,identity,access,andcommunication solutionsarethenorm.However,withinnovationatthe forefrontofourapproach,seekingtoprovidevisibilityand predictivemonitoring,Xalient,inpartnershipwiththe UniversityofBradford,createdourground-breakingAIOps platform,MARTINA,whichprovidesanexceptionalability toobserve,predict,andresolveissuesthroughoutthe network,fromusersanddevicestoappsanddata. MARTINAistransformingthewayorganizationsdealwith complexlandscapesandtheongoingthreatofcyberattacks.

Sherry Vaswani Founder and CEO

Xalient

Addressingchallengeslikethesethroughourown innovationisexactlywhatXalientdoesbestandmakesusa naturalchoiceforforward-thinkingglobalenterprises.

Howdoesyourcompanyprioritizeandencouragea cultureofinnovationamongemployees?

AtXalient,weprideourselvesonhavingadiverseteamof employees,allofwhomarepassionateaboutwhattheydo, alwayskeentochallengeconventionalthinking,and,most ofall,careaboutdeliveringbusinessresultsforourclients.

Ouremployeesdon’tjustskimthesurface,theyimmerse themselvesinthecomplexities,nuances,andinnovationin technologies,offeringunparalleleddepthofknowledgeto pursuenewinitiativesandacceleratedigitaltransformation.

In2022,wefurtherreinforcedourstrongcultural foundationbyintroducingaCultureandInclusion(C&I) Programme.Thisinitiativeaimedtostrengthencompanywidealignment,fosteringlong-termsuccessbyunifying employeesaroundourpurpose,values,andasenseof belonging.Thisdynamicprogramconsolidatedvalues, careerdevelopment,diversity,inclusion,well-being,and communicationactivities,ensuringaholisticapproachto employeeengagement.

AtthecoreofoursuccessliestheCultureandInclusion Champions-employeeschosenfortheiradvocacyskills, abilitytolisten,andcapacityfordrivingpositivechange. TheseChampionsfacilitatetwo-waycommunication, complementedbyregularcompanymeetings,team briefings,andsocialevents.

WeaimtomakeXalientafantasticplacetowork.TheC&I programensuresahealthy,skilled,andengagedteamthat upholdsXalient'shighstandardsofclientserviceand fosterscontinuousemployeegrowth.

OurrecognitionasaSundayTimesBestPlacetoWorkin 2023speaksvolumesaboutthesuccessofourinclusive efforts.However,it'snotjustaboutaccolades;it'saboutthe positiveimpactonsocialresponsibility,feedbackquality, suggestionrecognition,andmanagerrelationships,as reflectedinourVibefeedbackscoresrangingfrom7.9to 8.7/10forarelationshipwithamanager,7.7/10for happiness8.3/10forarelationshipwithpeersand8/10for personalgrowth.

Howdoesyourcompanystayaheadofemergingtrends andtechnologiestomaintainitspositionasaleaderin innovation?

Werelydeeplyonunderstandingourcustomer’s requirementsandspeakwiththemconstantlytounderstand theirchallengeswhileremainingabreastofwhatsolutions andtechnologiesarelikelytoemerge.Thisisevidencedby thefactthatwhileXalientwasestablishedasanSD-WAN company,weidentifiedtheneedtodevelopamoreholistic understandingandexpertisearoundend-to-endsecurityand connectivity ThisledtothecreationofourZeroTrust frameworkandconsequentlyledtoourexpansioninto IdentityandCybersecurity.

Itisthroughtheconstantfeedbackwereceivefrom customersthatweareabletostayaheadbothinour strategicpartnership,thetechnologieswespecializein,and thedevelopmentswelooktobringintoourAIOpssuiteof technologies.

Howdoyoufostercollaborationandcross-functional teamworktofuelinnovationwithinyourorganization?

Xalient'sleadershipremainssteadfastincultivatinga workplacewhereemployeesareinspiredtothrive.We prioritizetransparentcommunicationthroughregular monthly'allhands'andquarterly'townhall'meetings, fosteringacultureofopennessandcollaboration.Feedback isactivelysoughtandutilized,boththroughtheseforums andtheOfficeVibemonthlysurvey,providinga comprehensiveunderstandingofteamengagement.

Providingtherighttoolsiscrucialforjobsatisfaction. Whetherworkingfromhomeorinmodernofficespaces designedforcreativityandcollaboration,weensureour teamhasthenecessaryequipment.Usingcutting-edge technologylikeTeamsandSharePointfostersstrong teamworkwhileprioritizingcyberprotectionthrough regulartrainingtokeepeveryonesafeonline.

GuidedbysixDE&Icommitmentsofrespect,creativity, excellence,belonging,health,andcollaboration,westrive tocreateanenvironmentthatgoesbeyondpolicies,making inclusionalivedexperience.

Beyondtheconfinesofourinternaloperations,ourESG commitmentpropelsustowardssocialandcharityactivities thatunderscorethepowerofteamwork.Virtualevents, thoughtfullycraftedforremoteworkers,seamlessly facilitatecollaborationandfostercamaraderie.Ourdigital hub,poweredbyMicrosoftTeams,servesasatiefor communication,housingourcomprehensiveintranetand Culture&Inclusionprogramresources.

Whatroledoesleadershipplayinfosteringinnovation withinyourcompany,andhowdoyouencouragea cultureofexperimentationandrisk-taking?

TheleadershipteamatXalienthasanimportantrolein drivingacultureofinnovationandremainssteadfastin cultivatingaworkplacewhereemployeesareinspiredto thrive.Ourcommitmenttoleadershipdevelopmentis exemplifiedbytheintroductionoftheSTARManager program,anewinitiativefor2024,focusingontraining managerstobecomeeffectiveleaders.Recognizingthe importanceofcoachingandmentoringskills,wehave investedinasix-monthtrainingprogramforourfirst-line managers,dedicatingonehourperweekonline.This investmentisnotjustintheirprofessionaldevelopmentbut alsoaimstoenhancetheirabilitytocoachandmentor, ultimatelycontributingtohigherretentionrates.

LeadershipvisibilityiskeyatXalient,withboardmembers personallyinvolvedineverynewhiretoensureculturalfit anddemonstrateacommitmenttoourvalues.Weekly recognitionofindividualandteamachievementsfosters pridewithintheorganization,andtheCareerHubprovides ongoinglearningopportunitiestailoredtoindividualneeds, fosteringastronglearningculture.

OurMentoringProgramme,involvingseniorleaders,isan integralpartofemployees'careerpaths,contributingto seniorandmanagementappointmentsbeingfilled internally.

Theleadershipteam'spassion,support,andencouragement significantlyimpactemployeemoraleandmotivation, reinforcingourcommitmenttolivingXalient'svaluesevery day.OurCEOservesasarolemodelintheindustry, championingdiversityandactingasaninspirationtoall.

InthelatestOfficeVibesurvey,leadershipscored exceptionallywell,withratingsof8.7/10forthe relationshipbetweenemployeesandtheirmanagers,7.4/10 forthequalityoffeedbackfrommanagers,7.4/10for recognition,and7.0/10foroverallengagement.These figuresareatestamenttotheeffectivenessofourleadership increatingapositiveandinspiringworkplaceculture.

Howdoesyourcompanymeasurethesuccessand effectivenessofitsinnovativeefforts?

Wearecontinuallyinnovatingoursolutionsandcapabilities tobeattheforefrontoftechnologicaladvancementand discoveringingeniousnewwaystosolveourcustomers’ problemssotheycanachieveacompetitiveadvantage.As such,wemeasureoursuccessandtheeffectivenessofour

innovationsbyourcustomer’ssuccessaswerecognizethat theirsuccessisoursuccess.

Whatadvicewouldyougivetoothercompaniesstriving toenhancetheirinnovationcapabilitiesandbe recognizedamongthemostinnovativeintheUK?

Startbylisteningtoyourcustomers.Theyhavechallenges thatrequireinnovativesolutionstoacceleratetheirgrowth andachievetheirobjectives.Itisthroughlisteningtoour customersthatourXalientofferings,suchasourAIOps solution,MARTINA,haveadaptedandevolvedtomeetthe changingneedsofourcustomersandaddressthechallenges thatbusinessesarefacingtoday

Howdoyouensurethatyourcompanyremainsagile andadaptabletochangingmarketconditionsand customerneedsinitspursuitofinnovation?

Beinganentrepreneur,Iunderstandtheneedtobeagileand adaptabletochangingmarketconditions.AlthoughXalient hasexpandedintoaglobalorganizationwithover300 employees,wecontinuetoembracetheentrepreneurial mindsetofadapting,evolving,andinnovatingtomeetthe changingmarketconditions.

Canyoudiscussanyfutureinnovationstrategiesor initiativesyourcompanyisplanningtoimplementto maintainitscompetitiveedgeintheUKmarket?

Weareconstantlyevolvingandlookingathowwecan implementinnovativestrategiestomaintainacompetitive edge.Weacquiredtwocompanieslastyearintheidentity space(GrabowskyandIntegralPartners)andthishas evolvednotonlyourofferingbutalsoourglobalfootprint. OurlatestadvancedmoduleinourintelligentAIOpssuite, MARTINAPredict(2.0)isjustabouttolaunchanda significantnewcapabilityinthisversionisits groundbreakingeventcorrelationwhichenablesMARTINA Predict2.0toidentifylinksbetweendifferentsourcesof identity,network,andsecurityinformationandpredict faults.Bycorrelatingcontextfrommultipledomains, MARTINAPredict2.0notonlyhastheabilitytospot anomalies,butitcansubsequentlybuildtheminto MARTINAsotheycanbeautomated.Basedon MARTINA’sAIlearningcapabilitycombinedwith Xalient’sdedicateddatascientistsMARTINAPredict2.0 canforecastthefuture,identifyissuesbeforetheyhappen, andcomparereal-timetelemetry.

Haveyoueverthoughtaboutwhatreallymakesyou

happyandengagedatwork?Isitthefancyoffice space,generousbenefits,orhighsalary?Sure, thosethingsarenice,butwhattrulydrivesyourmotivation andpassiondayinanddayoutarethepeoplearoundyou. Thecolleaguesyouinteractwith,managersyoureportto, andteamsyoucollaboratewithmakeupthecultureofyour companyandshapehowyoufeelaboutyourjob.Smart companiesrecognizethatpeoplearethemostimportant factorinbuildingahappyandengagedworkforce.They fosterstrongrelationships,investinpersonaldevelopment, andmakeworkmeaningful.

Read on to discover the key strategies the most successful companies employ to cultivate an energized, enthusiastic, and committed team. People power their success.

InvestinginEmployeeWellbeingandSatisfaction

Investinginyouremployees'wellbeingandhappinesspays off.Whenpeoplefeelsatisfiedandengagedatwork, productivityandloyaltyincrease.Somewayscompanies cultivateanupbeatworkforceInclude:

Offeringcomprehensivehealthcareandinsurancebenefits. Knowingtheirbasicneedsarecoveredrelievesstressand supportswork-lifebalance.

Providingmentalhealthresources.Fromcounselingto mindfulnessapps,givingstafftoolstoimprovetheir psychologicalandemotionalhealthleadstogreater creativity.resilience,andcollaboration.

Promotinglearningandgrowth.Supplyingopportunitiesfor continuingeducation,mentorship,andskillsdevelopment makesemployeesfeelvaluedandchallengesthemin fulfillingways.

Fosteringcommunity.Organizingteam-buildingevents, employeeresourcegroups,andsocialgatheringshelps peopleconnectacrosstheorganization.Close-knitteams aremoremotivatedandefficient.

Recognizingcontributions.Praisingstaffachievements, whetherpubliclyorprivately.showsyounoticeand appreciatetheirefforts.Simplegestureslikeathank-you cardorsmallgiftcangoalongway

Givingback.Encouragingvolunteerworkandmatching charitabledonationsisameaningfulwayforcompaniesand employeestomakeapositiveimpacttogether.Peopleare proudtoworkforsociallyresponsibleorganizations. Askingforfeedback.Conductingregularsurveysandfocus groupsonemployeesatisfactionprovidesinsightsonwhat's workingandwhereimprovementscanbemade.Actingon thisinputdemonstratesthatyouvaluepeople'sperspectives andexperiences.

Whenbusinessesinvestinthetotalwellbeingoftheir workers,theythrive.Fulfilledemployeesarefullyfocused, innovative,andcommittedtocompanysuccess.Creatinga positiveenvironmentwherepeoplefeelheard,supported, challenged,andconnectedishowsmartorganizationsretain toptalent.

FosteringaPositiveandSupportiveCompanyCulture

Tocultivateahappy,engagedworkforce,companiesneed tofosterapositiveculturewherepeoplefeelsupportedand valued.

Providing Meaningful Work

Givingemployeesworkthatchallengesandfulfillsthemis key.Whenpeoplefeelliketheirworkhaspurposeand impact,theytendtobemoremotivatedandcommitted.

Offeropportunitiesforgrowthbyencouragingcollaboration acrossteamsandpushingpeopleoutsidetheircomfort zoneswithstretchassignments.

Building Strong Relationships

Promotecooperationovercompetition.Create environmentswherepeoplecanconnectthroughteambuildingevents,mentorshipprograms,andopenoffice spaces.Strongsocialbondsamongcolleaguesleadto higherjobsatisfaction,productivity,andloyalty

Recognizing Good Work

Nothingismoredemotivatingthanfeelingunappreciated. Establishaculturewherepeopleregularlygiveeachother shout-outs,high-fives,andpatsontheback.When employeesgoaboveandbeyond,rewardthemwith bonuses,giftcards,orextrapaidtimeoff.Publiclypraise theirachievementsandthevaluetheyadd.

Maintaining Open Communication

Anopen-doorpolicyandtransparentcommunicationare vital.Leadersshouldsharecompanynews,wins,losses, andfutureplanswithstaff.Theyshouldalsosolicit feedbackandinputthroughsurveys,townhalls,andopen forums.Whenpeoplefeelheardandin-the-know,theytend tohavemoretrustintheirorganizationandleadership.

Fosteringtherightcompanycultureandputtingpeoplefirst leadstoahappy,motivated,andcommittedworkforce.And whenyouhavethat,successissuretofollow

ProvidingOpportunitiesforGrowth,Learning,and Advancement

Tokeepemployeesengaged,companiesneedtoprovide opportunitiesforgrowthanddevelopment.Asanemployee, thereareafewthingsyoucandototakeadvantageof chancestoadvanceinyourrole:

Lookforstretchassignments.Askyourmanagerifthereare anyspecialprojectsyoucantakeontoexpandyourskills. Thesetypesofassignments,oftencalled"stretchroles," allowyoutogainvaluableexperienceoutsideofyour normalday-to-daywork.

Pursuecontinuingeducation.Manycompaniesoffertuition reimbursementsorsubsidiesforwork-relatedcoursesor degreeprograms.Takeadvantageofthesebenefitsto

strengthenyourknowledgeandbecomeeligibleformore advancedpositions.

Networkandbuildmentorships.Connectingwithleadersin yourorganizationorindustrycanleadtonewopeningsand roles.Trytofindmentorswhocancoachyouandhelpyou developprofessionally.Theirguidanceandsupportcanbe instrumentalinreachingyourcareergoals.

Discusscareerpathways.Talktoyourmanagerabout possiblecareeradvancementopportunitieswithinthe organization.Expressyourdesireforgrowthandaskwhat youneedtodotobeconsideredformoreresponsibility Comepreparedwithspecificrolesyou'reinterestedin.

Keepyourskillsandknowledgeup-to-date.Takeinitiative tokeepyourskillsandindustryknowledgecurrentthrough reading,onlinecourses,webinars,conferences,and workshops.Themoreyoustrengthenyourabilities,the morevaluableyoubecometoyourcompany,andthemore opportunitieswillopenuptoyou.

Stayingengagedatworkisatwo-waystreet.While companiesshouldprovidechancesfordevelopment, employeesalsoneedtoactivelypursuenewchallengesand continuouslearning.Bytakingadvantageofall opportunitiesforgrowth,you'llnotonlybecomeahappier andmoresatisfiedemployeebutalsoamoreattractive candidateforadvancement.Overall,that'sawin-winfor youandyourorganization.

Conclusion

Creatingahappyandengagedworkforceisnotrocket science,butitdoesrequirecompaniestoinvestinthe humanfactor Takecareofyourpeople,givethem opportunitiestogrow,recognizetheirefforts,andmake themfeelliketheyareameaningfulpartofthe organization.Whenemployeesfeelgoodaboutthework theydoandthecompanytheydoitfor,thatpositiveenergy fuelsinnovation,productivity,andbusinesssuccess.The companiesthatgetthisaretheoneswithpassionate, creative,loyal,andhighlymotivatedteams.Andthat,my friends,isacompetitiveadvantagenoamountof technologyorprocessoptimizationcanreplace.

Two roads diverged in a wood, and I—I took the one less traveled by, And that has made all the difference.

- Robert Frost

Strengthening Capabilities in Technology Hardware and Services.

Wedeliverinnovative,business-transforming solutionsthatimproveproductivity,accuracy andprofitability.”Withthisethos,Renovotec hasbecomeatrustedproviderofend-to-endmobile technologysolutionsacrossEurope.Frommodest beginningsin2009,thecompanyhaschartedanambitious growthtrajectory,drivenbyCEORichardGilliard's visionofempoweringenterprisesthroughcutting-edge hardware,software,andservices.

"Whenwestartedoveradecadeago,ourgoalwastobe morethanjustanothertechnologyvendor,"Gilliardrecalls. "Wewantedtocultivatelong-termpartnershipsandtailor solutionsthatwouldfundamentallytransformour customers'operationsandbottomlines.”

Truetothatmission,Renovotechasamassedanimpressive ecosystemspanning50leadingtechnologypartners.This extensivenetwork,coupledwithateamofspecialized experts,allowsthecompanytodeliverreliable,end-to-end solutionsforwarehousing,logistics,manufacturing,retail, healthcare,hospitality,andbeyond.

Underhisleadership,Renovotechasstrategicallyexpanded throughaseriesofacquisitionsandnewmarketentries. FollowingtheadditionofhardwareproviderDatatradein 2017andmobiletechnologyfirmSpiritDataCapturein 2019,thecompanypushedintowirelessserviceswiththe acquisitionofWiFiGearin2021.Mostrecently,the2022 purchaseofITservicesproviderJadeSolutionsfurther bolsteredRenovotec'scomprehensivecapabilities.

Thecommonthread?Empoweringcustomersbyreducing costs,boostingproductivityandefficiency,andpositioning themtoscaleoperationswithconfidenceasbusinessneeds evolve."Oursuccessisbuiltonforginggenuine partnerships,notjusttransactionalrelationships,"says Gilliard."Wetakethetimetodeeplyunderstandeach client'suniquechallengesandtailorbest-in-class technologiestodeliverimpactful,lastingtransformation.”

Thisclient-centricphilosophyisbroughttolifeat Renovotec'snewlyunveiled,state-of-the-artInnovation CentreinNewton-le-Willows.Thecutting-edgefacility servesasacollaborativehubwherecross-functionalteams unitetoconceptualize,test,andrefinecustomizedsolutions beforedeployment.

Asthecompanylooksahead,Gilliardenvisions Renovotec'sEuropeanfootprintcontinuingtoexpandwhile exploringnewverticalsandofferings.Butonecorepurpose willremaincommitted-deliveringinnovativesolutionsthat consistentlyenhancecustomerproductivity,accuracy,and profitability.

Below are the interview highlights:

Canyouprovideanoverviewofyourcompany'score missionandvaluesandhowtheyalignwithfostering innovation?

Weaimtomakeourend-to-endtechnologysolutionsthe industrystandardintheUKandglobally.

ThecorevaluesofRenovotecaremeetingoursupplychain customers'businessneedsandchallengeswithbest-in-class technology.Weworkhardtoensurethereisnorequirement forourcustomerstogoelsewhere,whichtakesawaythe stress,pressure,andwastedresourcesthatcomewith sourcingtechnologyandservicesfrommultiplesourcesand suppliers.

AtRenovotec,wefosterinnovationbyworkingdirectlyand closelywithcustomerstodelivereveryaspectofthe solutionstheyneed.Weareproblemsolversandliketo workwithourclientstounderstandtheirchallengesand subsequentlypresentoursolutions.Thisishowwefoster innovationeveryday.

Whatdoyoubelievesetsyourcompanyapartasoneof themostinnovativeintheUKmarket?

Weareuniquebecausewearetheonlycompanythatcan provideacomprehensiveend-to-endservicetoour customers,offeringeverythingfromwirelessand networkingtoroboticsandvoicepicking.

Renovotecisdrivenandbackedbyanecosystemoftrusted technologypartnersthatincludesthelikesofHoneywell, ZebraTechnologies,RuckusNetworks,andDatalogic.

Thesupplychainisinterconnectedandever-changing. Adjustingtosupplyanddemandfluctuationsiscomplex. Onevendoralonecan'toffercustomersworkinginthe supplychainthefullspectrumofthemostcutting-edge technologicaltoolsandknow-howtoensurethattheyreach theirrevenuegoalsandremaincompetitivedespitethe currentpressuresoftheindustry.Bycollaboratingwith partners,wecantakecareofthesoftwareandhardware sidesofthings,offeringslick,user-friendlydevicesthat helpbusinessesexceedtheirclients'sexpectationsandhelp themgroworscaleuptheirbusinesses.

Howdoesyourcompanyprioritizeandencouragea cultureofinnovationamongemployees?

Weencourageourcolleaguestotaketimetoexploretheir ideasandencouragetheuseofcompanyassetstodevelop innovativesolutionsthatincreaseeitherourorourclients's efficiency.Wehaveaveryflatmanagementstructurewith openchannelsofcommunicationwheretheteamisfreeto sharetheirideas.Arecentreturntotheofficeformost regulargroupmeetingsallowstheexchangeofinnovative thoughts.

Howdoesyourcompanystayaheadofemergingtrends andtechnologiestomaintainitspositionasaleaderin innovation?

Westayaheadofemergingtrendsandtechnologiesby beingcloselyalignedwithourcustomersandourpartners. Weunderstandwhatevolvingtechnologiesourcustomers needmostandthepressingchallengestheyfacethatcould beaddressedwithnewinnovativetechnologiesand infrastructures.

Inadditiontothis,ouracquisitionstrategyisaimedat continuouslymeetingoursupplychaincustomers'business

needswithbest-in-classtechnology.Overthelastdecade, Renovotechaspursuedanaggressivegrowthstrategy, acquiringaseriesofcompanieswithcomplementary technologiesthatallowRenovotectoclaimanewor enhancedstakeinthemarket.Theacquisitionofindustrial printspecialistDatatradein2017washugelysignificant. ThismadeRenovotecthemarketleaderinindustrialprint supportintheUK.RecentacquisitionsincludeDigitalAir, claimingRenovotec'sstakeinthenextwaveofWi-Fi innovation,andJadeSolutions,expandinghigh-growth contactlessretaildominance.

Iamcontinuouslyworkinghardtoidentifyacquisition targetsthateitheraddtoourproductportfolioor geographicalreachandsubsequently workwithourinvestmentpartnerstoacquireandintegrate thesebusinesses.

Howdoyoufostercollaborationandcross-functional teamworktofuelinnovationwithinyourorganization?

Wehaveopenchannelsofcommunicationwhere employeescansharetheirinnovativeideaswithoutfearof beingshotdown.Thesmallmanagementteamisalways keentoworkwiththewiderteamasequals.Regulargroup learningsessionsareheldoutofhours.Thesearevoluntary, buttheyalwaysattractasignificantgroupthatiskeento learn.Themoretheylearnaboutthedifferenttoolsetsand capabilitieswithinthebusiness,themoretheycaninnovate.

Whatroledoesleadershipplayinfosteringinnovation withinyourcompany,andhowdoyouencouragea cultureofexperimentationandrisk-taking?

Iliketothinkthatallowingyourteamtotrulyinnovate requireslessintervention,notmore.TheteamknowsthatI preferpeopletotakecalculatedrisksratherthanawait instruction.Ideally,asthecompanyprogresses,Iliketo thinkthatwewillbeabletopushforwardwiththefacilities thatallowskunkworks,asIfeeltheseenvironmentspush innovationwithoutfearoffailure.

Howdoesyourcompanymeasurethesuccessand effectivenessofitsinnovativeefforts?

Amixtureofsatisfactionfromourclientsandsatisfaction fromourteam.Oursuccessdependsonsellingmultiple offeringstoourclients,anditisnotgoodenoughtooffer thesamesolutionsasourcompetitors.

Ourlong-standingfocusoninnovationhasallowedthe companytobothgrowandgeographicallyexpand.Iam alsodelightedtonotethatpeoplewanttoworkforusand areattractedbytheopportunitytoinnovateandmakea difference.

Whatadvicewouldyougivetoothercompaniesstriving toenhancetheirinnovationcapabilitiesandbe recognizedamongthemostinnovativeintheUK?

Youdon'tneedtostrivetodosomethingnewanddifferent. Youjustneedtodosomethingbetterthanalltherest.You tendtofindsuccessfulcompaniesouttherewhoweren'tthe first;theywerejustthefirsttogetthemodelright.

Also,don'tletalackofcapitalputyouoff.Youhavegotto bebrave;youhavegottobebold.Beg,borrow.Dowhat youcan.Invariably,lackofcapitalisjustanexcuse.Where thereisawill,there'saway.

Howdoyouensurethatyourcompanyremainsagile andadaptabletochangingmarketconditionsand customerneedsinitspursuitofinnovation?

Wetaketimetogainadeepanalysisofcustomeroperations andaholisticviewofthebusinesstosubsequentlydeliver solutionswiththebestROIandagilitytoadapttoevolving andnewmarketconditions.Inthecaseofadistribution center,wewouldtypicallyconductadistributioncenter walkthroughwherewewouldfilmtransactionsandlookat meanstoreducethetransactiontime.Wehaveamultitude ofsolutionsthatcandothis,rangingfromvoicepickingto FLTforkscanning,robotics,advancedfixedindustrial scanningsolutions,andmanymore.

Weaimtoalwaysbeastepaheadofourcustomers, assessingandevaluatingwhattheymayneedtohelptheir businessthrive,especiallywhenmacroeconomicinfluences areoutofbalance,andidealconditionsaredisrupted. Inrecentyears,organizationsoperatinginwarehousing, retail,andthroughoutthesupplychainhavecomeunder extremepressurewiththecombinedforcesoftheCOVID19pandemic,subsequentlockdowns,andchanging consumerhabitsacrosstheworld.

Wewereoneofthefirsttoidentifythecompetitive advantageofrobotsandautomationtohelprejuvenatea drainedsupplychainindustrydesperatetoachieveROI.

EspeciallyAutonomousMobileRobots(AMRs)withtheir abilitytooperatewithouthumanoversightandroamfreeof asetpath,makethemfitforanimpressivearrayoftasks.

Automatedrobotsnevergettiredandcanendurenoendof heavy-liftingworkwithoutbecomingtiredlikehumans. UsingacombinationofadvancedsensorsandAI-powered algorithms,theycanunderstandtheirsurroundings, navigatearoundpermanentandtemporaryobstructions, plotthemostefficientpath,andcarryouttasks independently

Canyoudiscussanyfutureinnovationstrategiesor initiativesyourcompanyisplanningtoimplementto maintainitscompetitiveedgeintheUKmarket?

AbiggrowthareaforRenovotecthisyearisthe introductionofournewproduct,Guardian.OurmanagedIT services,poweredbyGuardian,areasecure,reliable,and proactivewayofmanagingourcustomers'stechnology estate.

Guardianmonitorshandhelddevices,industrialprinters, androbotics.WithGuardian,wecanspotaproblembefore ithappens.Wecancallourcustomersbeforeaproblem occursandarrangeforanengineertovisitandfixthe problem,gettingtherebeforethedevicebreaks.The customerdoesn'tseethatdowntime,anditisafarmore

effectivewayofmanagingresourcesfromoursideandthe customer'sperspective.

WehaveachievedhugegrowthmarginswithGuardianover thelastyear,andweexpectthisgrowthtonotably accelerateintheyearahead.