Marketing a Proof of Trust


Themarketingindustryhasahistoryofbeing
unpredictable,particularlyinthelastfewdecades, asconsumerattitudesandtechnological advancementshaveundergonesignificantchanges.They occasionallyhavetomanagesalesanddistribution. Sometimestheyareaskedtoworkinpublicrelationsand customerservice.Italldependsonwhatiscurrently expectedofthem.
Asaresult,CMOsnowneedtobeversatilemastersofall trades.Theymustbeawareofthemajorityofactivitiesat theircompany.Therealwaysseemstobeacoresetof characteristicsthattheyallshare,despitetheshifting expectationsandvariousroles.
Eventhoughtheyassumealeadershipposition,aCMO mustbeanexceptionalteamplayer Theyshouldbe constantlyseekingtheinputofeverybodyelseinvolved.It’s alsovitalthattheyactasamediatorbetweenthedistinct partsoftheirteaminordertosolveissuesandfoster cooperation.Inmanyways,theCMOactsasthebonding forcethatholdsamarketingteamtogether Theirjobisto keepeverybodyfocusedandremindthemofthebigger picture.Theyaccomplishthisbygettingalloftheteam membersonthesamepage,unitedunderasinglecohesive vision.
Weliveinaneradefinedbyrapidlychangingtechnology. Socialmedia,inparticular,israrelystatic;itcanchange dramaticallyinasingleday.Giventhatthemajorityof marketingnowtakesplaceonsocialmedia,CMOsmust understandhowtoevolvewithit.
AsuccessfulCMOisalwayslookingforinnovative solutions.Theyrecognisetheimportanceofinnovationand arewillingtotakeriskstofacilitateit.Furthermore,they
understandwhentoletgoofthepastandwhatthey've grownaccustomedtoinorderfortheirteamtomove forwardandexploreinnovativeapproaches.
Ittakesalotforamarketingcampaigntostandoutfromthe crowd.Beingexciting,ground-breaking,anduniqueisthe bestwaytocutthroughtheoversaturateddigitallandscape. AgoodCMOisalwaysawareofhowthecustomeris feeling.Theyfrequentlymonitorsocialmediatogauge publicsentiment.Theyalsoserveascustomeradvocates withintheirteams,consideringhoweachdecisionmay affecttheconsumerandarguingintheirfavour.
Spotlightingsuchstauncharistocratsfromthemodern industry,InsightsSuccessfeaturessomeoftheenthralling storiesofTheMostInfluentialCMOstoFollowin2023 Flipthroughthepagesandindulgeintheaspectsof coherencycombinedwithadistinctiveblendofmodern advancements.
Have a Delightful Read!
FeaturedPerson
AbdulSani AbdulMurad CMO
AmitabhRamani
AndreaSaravia GlobalMarketing Director
EveLaurier, VPofCommunications, PublicAffairsand MarketingSashaKing, Chief
MarketingHeadRHBBankingGroup rhbgroup.com
JadeGlobal jadeglobal.com
Ufinet ufinet.com
Prove prove.com
UberEatsSSAAbdulisinspiredbytoday'schallengeofdefiningabrand's uniquepurpose,thenactingonthatpurposetocreatefluid, meaningfulinteractionsacrosscomplextouchpoints.
AmitabhRamanihasledstrategicmarketinginitiativesoverthe past18yearstodrivechangethroughamixofinnovative technology,andstory-telling,nuancedwithanenriched understandingofB2Bconsumerbehavior
Andreaisanexperienced,accomplished,andresults-driven professionalwithmorethan15yearsinB2Bmarketing strategyandbranding.
Bradisfocused onleveragingsophisticated,data-driven marketingstrategieswithemotionalbrandbuildingandproduct developmenttoyieldhyper-revenuegrowth.
Danoeleisaninnovative,enthusiasticindustrialengineerwho wantstousehisskillstocontributetotheworldaroundhim andmakeitabetterplace.
Èvebringsmorethan20yearsofknowledgeandexperiencein publicrelations,communications,corporatemarketingand brandingtoBombardier. Bombardier bombardier.com
CareDx caredx.com
SashaKingbringsover10yearsofdiagnosticsandgenetic testingexperience.
GlobalMarketing Director BradRosenfeld, ChiefMarketing Head DanoeleJoubert Growthand OperationsLeadI've helped many marketing leaders from across industries to leverage the latest technology to prevent onboarding abandonment and fix their leaky sales funnel.
O V E R S T O R Y
In his play All's Well That Ends Well, William
Shakespeare famously writes: "Love all, trust a few…"Whiletheplayisseveralhundredyearsold, these words are still relevant today as companies struggle to trust more customers online. With fraud on therise,brandsareoftenforcedtorequireconsumersto complete cumbersome security measures, leading to friction,frustration,andlostbusiness.That'swhereNew York-basedtechcompanyProvecomesintothepicture.
Proveisonamissiontorebuilddigitaltrustbyhelping companies authenticate and verify consumer identities withoutaddingfrictiontotheuserexperience.Tospeak about Prove's success in empowering companies to boost their revenue while cutting down on fraud, we spoke with Brad Rosenfeld, the company's Chief Marketing Officer (CMO). In this wide-ranging conversation,weaskedBradabouthisjourneyupuntil now,thechallengeshefacedalongtheway,histhoughts on the marketing industry, the mission of Prove, and whatheseeshimselfdoingnext.
Below are the highlights of the interview:
Brieflydescribeyourprofessionaljourneyupuntilnow.
Afterundergrad,Ifoundedamarketingtechnology consultingcompanythatconnectedhighlyregarded nonprofitswithmajornamebrandcompanieslikePapa John's,Sonic,andSubway.Asaresultofthesestrategic partnerships,wewereabletoboostrevenuethrough affinity-baseddigitalproductswhilealsoprovidingmuchneededfundingtononprofits.Aftersellingthecompany, IhonedmyproductmarketingskillsbyattendingColumbia BusinessSchoolandworkingat PhilipsSonicare.After that,IeventuallyenteredthepaymentsindustrywhenI movedovertoPayPal,runningNAB2BDigitalMarketing; Later,IbecametheCMOforBiz2CreditandBiz2X.
Reflectingonmycareersofar,Irealizethat,inmanyways, mycurrentroleasChiefMarketingOfficeratProveisa culminationofallthesepastexperiences.Everyday,Iwork withanincredibleteamtotransforminnovativetechnology intosellableproducts,telltheProvestory,andworkto combatfraudhead-on.
Whatchallengesdidyoufacealongtheway?
Achievingtheperfectwork-lifebalanceisalwaysa challenge,especiallywhenyouarepassionateaboutwhat youdobutalsowanttobeanengagedpartnerandparent. Addahistoricpandemicandgrowingfamilyintothemix, andit'sevenharder!Idon'thavetheperfectsolution,butI trytobemorefullypresent,whetherintheofficeorat homewithmyfamily.
Whatsignificantimpacthaveyoubroughttothe marketingindustry?
Overthepastfewyears,themarketingindustry'sscopeof workhasexpandeddramatically.Itusedtobethatgetting eyesonawebpagewasenough.Today,marketingexecsare increasinglyresponsibleforboostingsign-upsandeven improvingretentionrates.Overthepastfewyears,I've helpedmanymarketingleadersfromacrossindustriesto leveragethelatesttechnologytopreventonboarding abandonmentandfixtheirleakysalesfunnelonceandfor all.WatchingProve'ssolutionshelpworld-classmarketers reachtheirambitiousgoalsisoneofthemostrewarding partsofmyjob.
TellusaboutProveanditsfoundationpillar.
AtProve,ourmissionissimplebutpowerful:wedeliver
When it comes to marke ng technology, the more things change, the more they stay the same.
digital trust, providing businesses with the confidence to do more. Today's digital world is plagued by fraud which contributestoadigitalecosystemlackingtrust.Withouttrust, consumers must jump through more and more digital authenticationhoops,resultinginlostbusinessandincreased operationsexpenses.Tosolvethisproblem,Proveleverages themobilephonetomodernizethewayconsumersprovewho they are with ease, accuracy, and privacy – allowing businesses to focus on what they do best: increase revenue, provide best-in-class service, and contribute to economic empowerment.
HowdoesProvepromoteworkforceflexibility,andwhat isyourroleinit?
Today,Proveoffersthebestofbothworlds.Foremployees whowantthecomraderyanddedicatedworkspaceofan office,Provehasahandfulofbeautifulofficesacrossthe globe,includingNewYorkCity,Denver,RedwoodCity, andLondon.Employeeswhocraveflexibility,arewelcome toworkfromhome.BecauseProve'sheadcountincreased rapidlyduringtheworstofthepandemictokeepupwith risingdemand,workforceflexibilityisinourDNA.
Whatisyourtakeontechnology'simportance,andhow areyouleveragingit?
Whenitcomestomarketingtechnology,themorethings
change,themoretheystaythesame.Whileit'scriticalto keepupwiththetimesanduseallofthetoolsatyour disposal,it'salsoimportanttorememberthebasics.Asa marketer,youneedtodevelopamessagethatresonates withyourcustomer,andthenyouneedtogetthatmessage outtherebyanymeansnecessary
Longstoryshort:youneedtousetechnologyandnotlet technologyuseyou.
Whatwillbethenextsignificantchangeinthe marketingindustry,andhowareyoupreparingforit?
KidstodayhavegrownuponMinecraft.Forthem,virtual realityandthemetaversearenotsomefar-offconceptsbut aneverydayreality.Astheygrowupandtheirpurchasing powerincreases,marketerswillneedtomeetthis generationwheretheyspendtheirfreetimeandthat'son immersivedigitalplatforms.BecauseProveisinthedigital identityspace,weareactuallylookingforwardtoanot-sodistantfuturewheneverythingfromdesignergoodsto back-to-schoolsuppliesismarketedandsoldinvirtual reality We'llhelppropelthatindustryforwardbyhelping companiesverifyidentitiesseamlessly.
Whatareyourgoalsintheupcomingfuture?
Rightnow,mymaingoalistoputProve'stechnologyinto thehandsofasmanyprospectivepartnersaspossible.After execsseetheirresultsindigitalonboardingandservicing withProve,theyalmostalwaysmakeapurchase. Additionally,continuingtopushProveasathoughtleader inthespace.
Whatadvicewouldyouliketogivethenextgeneration ofaspiringbusinessleaders?
Ithinkit'sbettertogetinonthegroundfloorofasmaller up-and-comingcompanythantobelatetothegameata GoogleoranApple.Somanyyoungprofessionalsmissout onincredibleopportunitiesbecausetheironlygoalisto workforacompanywithwidespreadbrandrecognition. Havingworkedatbothmultinationalconglomeratesand smallerstart-ups,Icantellyouthatthegrowthpotentialis exponentiallylargerinthelatter
It's be er to get in on the ground floor of a smaller up-and-coming company than to be late to the game at Apple. The growth poten al is exponen ally larger in smaller start-ups.