March | 2025

Aiming Higher
The Rise of Young Leaders with Exceptional Foresight and Business Acumen Young Captains Understanding the Interesting Factors Behind the Emergence of Young Business Stalwarts
March | 2025
Aiming Higher
The Rise of Young Leaders with Exceptional Foresight and Business Acumen Young Captains Understanding the Interesting Factors Behind the Emergence of Young Business Stalwarts
Leadership and learning are indispensable to each other.
A READER LIVES A THOUSAND LIVES BEFORE HE DIES . . . THE MAN WHO NEVER READS LIVES ONLY ONE.
Welcometothisspecialissue,wherethelimelight
isonthebreathtakingsuccessstoriesofyoungagebusinessleadersallbelowtheageof40 yearsandshiftingmarketsandrestructuringthesuccess algorithms.Inthenewageofdynamictechnological innovationsanddevelopments,theyarevisionariesof imagination,flexibility,andfarsightedbusinessstrategies. Theyoungleadersareadeptinpickingupthebusiness methodologies,andaregoingbeyondtheconventional paradigmsoftheindustry Thiseditionaimstobringforth theirprofessionaljourneysofdedication,ambition, perseverance,andinitiativesofsustainability
Adeepsenseofresponsibilityinchangingthelivesof peoplearoundthem,hasbeenthedrivingforceintheinitial phaseoftheirprofessionaljourney Thestrongneedto createabusinessthataddressesthelong-termneedsthrough sustainablesolutionsaswellasempoweringthepeople. Thesestalwartsarepassionateaboutproblem-solvingand creatinginnovativesolutions.Theirlustrousjourneyreflects solidcommitment,perseverance,adaptabilityandvisionary leadership.Bystayingattunedtoglobaltrendsinsolar technologyandsustainability,theircompanieshave consistentlydeliveredcutting-edgesolutions.Theleadershipphilosophyemphasizescontinuouslearning,ensuring thattheteamremainsadaptivetotheever-changing industriallandscape.
Intheirpeople-firstapproach,theprocessinvolves prioritizingthewell-beingandprofessionalgrowthofthe team,ensuringtheyfeelvaluedandmotivated.Theyoung leadersupholdlifelonglearning,recognizingthatstaying relevantinarapidlychangingworldrequiresinsatiable curiosityandadaptability.
Thisedition-The5VisionaryBusinessLeadersUnderthe Age40,presentstheoutstandingyoungbusinessleaders whohavesuccessfullycreatedanimpressivebenchmarkof professionalexcellence,socialresponsibilityandsustainablebusiness.Itreflectsseveralimportantlessonstheyhave learntandthephilosophytheyhavedevelopedinbuildinga successfulandsustainablebusinessventure.
Haveanengagingread.
Gaurav PR Wankhade
Managing Editor
Amulya Gupta
Making A Profound Impact On India’s Industrial Landscape with Oswal Pumps Limited
08
14
K.B.S. Tarun Kumar
Ensuring a Nation Sparkling with A Massive Hydro Tribe of Home Farmers A Visionary Agri-Technovator
Pioneering an Oswal Solar Structure-Powered S ustainable Future A Modern Trailblazer
Shivam Gupta
20
28
Som Pal Chauhan
Ensuring India Emerges as A Global Powerhouse of Intelligent Enterprise Solutions with iEnergizer A True Empowerer
Aiming Higher
24 Young Captains Understanding the Interesting Factors Behind the Emergence of Young Business Stalwarts
The Rise of Young Leaders with Exceptional Foresight and Business Acumen
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https://insightssuccessindia.com/magazine/
Editor-in-Chief Pooja M. Bansal
Managing Editor Gaurav Wankhade PR
Assisting Editor Kedar Borgaonkar
Visualizer Sandeep Tikode
Art & Design Director Rahul Shinde
Art & Design Editor Sarita Bhagat
Asst. Designers Nagaraj Patil & Satish Garde
Vice President Swapnali Vasaikar
Asst.Vice President Tejaswini Whaval
Asst. Manger Neha Pawar
Technical Head Technical Specialist Prachi Mokashi Rajeshwari Avhad
Amulya Gupta, Director
K.B.S. Tarun Kumar, Founder and Managing Director (MD) and Chief Executive Ofcer (CEO)
Sham Mohammed, Chief Strategy Ofcer (CSO)
Shivam Gupta, Founder and Director
Som Pal Chauhan, Vice President of Business Transformation and Chief of Staff
Oswal Pumps Limited Brief
In his current role of Director, Amulya Gupta is leading Oswal Pumps’ journey to becoming a leader in the pump, motor, and electrical panel manufacturing industry is rooted in a clear and consistent guiding philosophy that has shaped every aspect of its operations.
Hydro Tribe Private Limited
Storycat Creative Pvt Ltd
Tarun K Karanam is the Founder and MD at Hydro Tribe Private Limited (formerly known as Karanam Technologies) and Nxtgen, an initiation of MIVAN Society.
Previously worked at Deccan Chronicle Holdings Ltd as a Journalist, Sham Mohammed is skilled in data analytics, creative writing, digital marketing, brand strategy and online reputation management.
Oswal Solar Structure Private Limited iEnergizer BPO
As the Director of Oswal Solar Structure Private Limited, Shivam brings a wealth of experience in the solar and renewable industry.
Innovative and resourceful professional with over 15 years of experience in the domain, Som Pal Chauhan is an impactful leader with an extensive experience in data and analytics.
Everyjourneybeginswithamomentofinspiration,
andhiswasnodifferent.Growingup,Amulya Guptawassurroundedbychallengesthatshaped myworldview.Witnessingfirsthandthestrugglesofpeople aroundhimtoaccessbasicneedsignitedasenseof responsibilityinAmulya.Herealizedearlyonthat leadershipwasn’taboutauthoritybutaboutcreating solutionsthatempowerothers.
Amulya’sacademicyearsplayedapivotalroleinshaping hisinterests.“I was deeply intrigued by leadership and innovation,”saysAmulya.Itlaidthefoundationforhis professionaljourney.Itwasduringthisperiodthathe discoveredhispassionforproblem-solvingandinnovation. Amulyaenvisionedaworldwherebusinessescoulddrive socialchangeandwhereeverychallengepresentedan opportunityforgrowth.
Thetransitionfromvisiontoactionwasanythingbuteasy TheearlydaysofAmulya’scareerweremarkedby uncertaintyandsteeplearningcurves.Hisfirstventurewas ahumbleattempttoaddresspeopleissuesandbusiness expansion.Althoughitfacednumeroushurdles,ittaught himinvaluablelessonsaboutperseverance,adaptability, andtheimportanceofcollaboration.
OneofthedefiningmomentsinAmulya’searlycareer taughthimthatsuccessisn’tlinearandthatfailuresare merelysteppingstonestogreatness.Itwasduringthistime thathebegantounderstandthesignificanceofbuildinga strongteamandfosteringacultureoftrustandinnovation.
Today,Amulyainformsthat has OswalPumpsLimited emergedasaleadingnameinitsniche,atestamenttoits unwaveringcommitmenttoquality,innovation,and
customersatisfaction.Thecompany’sjourneytobecoming aleaderinthepump,motor,andelectricalpanel manufacturingindustryisrootedinaclearandconsistent guidingphilosophythathasshapedeveryaspectofits operations.Thisphilosophycanbesummarizedasa harmoniousblendofvision,values,andrelentlesspursuit ofexcellence
“TheFoundationofOurPhilosophy”
AttheheartofOswalPumpsLimitedliesasimpleyet profoundbelief:"Excellenceisnotanactbutahabit," statesAmulya.“This belief drives us to continuously improve, innovate, and exceed expectations. From our inception, we have been guided by a mission to deliver world-class products that meet the evolving needs of our customers while adhering to the highest standards of quality and reliability.”
Headdsthattheirguidingphilosophyisbuiltonthreekey pillars:
Ÿ Customer-Centric
“Customers are the cornerstone of our business. We believe in understanding their needs, preferences, and challenges deeply. This customer-centric philosophy has enabled us to design and deliver products that provide value and reliability. Whether it’s a residential, agricultural, or industrial application, we ensure that our solutions are tailored to meet specific requirements.”
Ÿ InnovationandTechnology
Inarapidlyevolvingindustry,stayingaheadofthecurveis crucial.OswalPumpsinvestssignificantlyinresearchand developmenttoensurethatitsproductsincorporatethe
latesttechnologicaladvancements.Thisfocusoninnovation hasnotonlyhelpeditstayrelevantbuthasalsopositioned thefirmasapioneerinintroducingenergy-efficientand eco-friendlysolutionsinthemarket.
Trustisthefoundationofanysuccessfulbusiness,says Amulya.“We have always prioritized transparency, fairness, and ethical practices in our operations.”From sourcingrawmaterialstodeliveringfinishedproducts, everystepoftheirprocessisgovernedbyintegrityanda commitmenttodoingwhatisright.
DistinguishedwithitsUniqueSellingPropositions (USPs)
Theindustriallandscapeisindeedevolvingatan unprecedentedpace,andOswalPumpsLimitedhasbeenat theforefrontofthistransformation.AstheDirectorof OswalPumps,Amulyatakesimmenseprideinsharingthe uniquesellingpropositions(USPs)thathavenotonlyset themapartfromthecompetitionbutalsoestablishedthem asoneofthebestcompaniesinitssector.“Our journey has been marked by a relentless commitment to quality,
innovation, and customer satisfaction, all of which continue to drive our growth and success.”
OswalPumpsoffersacomprehensiverangeofproducts, includingsubmersiblepumps,monoblockpumps,motors, andelectricalpanels.Thisextensiveproductportfoliocaters toawidespectrumofapplications,fromresidentialand agriculturalneedstoindustrialandcommercial requirements.“Our ability to provide end-to-end solutions has made us a one-stop destination for our customers.”
“QualityisthecornerstoneofeverythingwedoatOswal Pumps.Ourproductsaremanufacturedusingthefinestraw materialsandstate-of-the-arttechnologytoensure durability,efficiency,andreliability,”sharesAmulya.Each productundergoesrigorousqualitycontrolmeasuresat everystageofproduction,adheringtobothnationaland internationalstandards.Thisunwaveringfocusonquality hasearnedthefirmcertificationssuchasISO9001andBIS, furthercementingitsreputationasatrustedbrand.
Innovationiskeytostayingaheadinanever-changing industriallandscape.OswalPumpshasconsistently investedinresearchanddevelopmenttodesignanddevelop cutting-edgesolutions.ItsR&Dteamisdedicatedto exploringnewtechnologiesandimprovingexisting productstomeettheevolvingneedsofitscustomers.From energy-efficientpumpstoadvancedcontrolpanels,its innovativeofferingshavesetbenchmarksintheindustry.
AtOswalPumps,thecustomersareattheheartofits operations.“We believe in building lasting relationships by understanding their needs and providing tailored solutions. Our extensive network of dealers and service centres ensures prompt support and after-sales service, enhancing customer satisfaction and loyalty. This commitment to our customers has been a driving force behind our success.”
Asaresponsiblecorporateentity,theyaredeeply committedtosustainability,saysAmulya.Theirproducts aredesignedtobeenergy-efficient,reducingtheir environmentalimpactandoperatingcostsfortheir customers.Additionally,theyhaveadoptedeco-friendly manufacturingpractices,includingwastereductionand energyconservation,tocontributetoagreenerfuture.
Behindeverysuccessfulorganizationisateamofdedicated professionals.AtOswalPumps,Amulyasaystheyhavea skilledworkforcethatbringsexpertise,innovation,and passiontothetable.“Our strong leadership ensures that every team member is aligned with our vision and goals, fostering a culture of excellence and collaboration.”
Steppingintothisdynamicecosystemrequiredashiftin mindset.TheindustryAmulyaenteredwasevolving rapidly,drivenbytechnologicaladvancementsand changingconsumerbehaviours.Herecognizedthatto thrive,heneededtostayaheadofthecurve.Thisledhimto investheavilyincontinuouslearningandstayingattunedto globaltrends.
OneofthekeymotivationsforAmulyawastherealization thattraditionalapproacheswerenolongersufficient.The worldneededleaderswhocouldthinkbeyondboundaries anddrivetransformation.Thisbeliefbecamethe cornerstoneofhisleadershipphilosophy.“I committed to fostering a culture of innovation, where every team member was encouraged to challenge the status quo and bring fresh ideas to the table.”
Nojourneyiswithoutitschallenges,andAmulya’swasno exception.Overtheyears,frommarketfluctuationsto evolvingcustomerexpectations,OswalPumpsLimitedhas faceditsshareofchallenges. Also,fromnavigating financialconstraintstodealingwithscepticismfrompeers andstakeholders,everyobstacletestedhisresolve. “However, I firmly believe that challenges are what shape a leader. They force you to think creatively, act decisively, and grow exponentially Our ability to adapt and embrace change has been a defining factor in our success. We view challenges as opportunities to learn, grow, and innovate.”
OneofthemostsignificantchallengesAmulyafacedwas whileleadingthebusinessandhispeople.Thiswasa turningpointthattaughthimtheimportanceofresilience andstrategicthinking.Itwasalsoareminderofthevalueof empathyinleadership.“Understanding the perspectives and needs of my team, customers, and stakeholders became integral to my decision-making process.”
ThesuccessofOswalPumpsLimitedcanalsobeattributed toAmulyaandhisteam’sstrategicvisionandleadership. Theirjourneybeganwithaclearunderstandingofthe challengesfacedbytheirtargetaudienceandavisionto addressthemeffectively.Thisvisionwascomplementedby strongleadershipthatfosteredacultureofcollaboration, accountability,andcontinuouslearning.
Theyhaveconsistentlyalignedtheirgoalswiththe industry'slong-termneeds. For instance, recognizing the growing importance of sustainability, we have incorporated green technologies into our manufacturing processes and product designs.”Thisproactiveapproachhasnotonly enhancedthebrand’sreputationbuthasalsocontributedto abetterfuturefortheenvironmentandsociety. March, 2025
CommitmenttoQuality:QualityisthehallmarkofOswal PumpsLimited.Believingthatitsproductsplayacritical roleinthelivesandbusinessesofitscustomers,andthereis noroomforcompromise,thefirmhasimplemented stringentqualitycontrolmeasuresateverystageof productiontoensurethehigheststandardsofquality
Fromselectingthefinestrawmaterialstoconducting rigoroustestingonfinishedproducts,everyaspectofthe processreflectstheircommitmenttoexcellence,says Amulya.“OurISOcertificationsandadherenceto internationalstandardsarefurtherevidenceofour dedicationtoquality.”
FocusonPeopleandCulture:Behindeverysuccessful organizationisateamofdedicatedandskilledindividuals. Amulyarecognizestheimportanceofhisworkforcein drivingtheirsuccess.“We have created a work culture that fosters innovation, teamwork, and professional growth.”
BuildingStrongRelationships:Anothercornerstoneof theirphilosophyisbuildingstrongandlastingrelationships withallstakeholders,includingcustomers,suppliers,and partners.“We believe that trust and collaboration are key to achieving shared success,”saysAmulya.“By maintaining open communication and delivering on our promises, we have built a reputation as a reliable and dependable partner in the industry.”
CommitmenttoInnovationandDisruption:Oswal PumpsLimitedisconstantlyinnovating,embracing disruptions,anddeliveringexceptionalexperiencestoits customersby
Ÿ InvestinginResearchandDevelopment.
Ÿ AdaptingtoMarketDisruptions.
Ÿ Customer-CentricProductInnovation.
Balancingoperationalefficiencywithcustomersatisfaction hasbeenacornerstoneoftheirsuccessandaguiding principleintheirjourneytowardbecomingaleaderinthe pumpandmotorindustry,saysAmulya.
Operational Efficiency includesstreamlinedmanufacturing processes;leanmanagementpractices;andsupplychain optimization.
Customer Satisfaction byunderstandingcustomerneeds; exceptionalproductquality;comprehensiveafter-sales support;anddeliveringtailoredsolutions.
Balancing Efficiency and Satisfaction includesemployee empowermentandtraining;leveragingtechnology; continuousimprovement;andimplementingsustainability asasharedgoal.
Digital Transformation includessmartmanufacturing practices,ERPintegration,digitalproductdesign,data analyticsandAI,technologicaladvancementsinproducts thatcontainIOT-enabledproducts,energy-efficient solutions,andcustomizablesolutions.enhancingcustomer experiencethroughdigitalizationincludese-commerce, digitalplatforms,andCRMsystems.
AsAmulyareflectsonhisjourney,severalmilestonesstand outastestamentstothecollectiveeffortofhisteamandthe supportoftheirpartners.Fromlaunchingproductsto achievingaccomplishments,eachsuccesswasaresultof relentlessdedicationandasharedvision.“These milestones not only validated our efforts but also reinforced my belief in the potential of this industry to drive meaningful change.”
OneoftheproudestmomentsofAmulya’scareerwas expandingthebusinesstoaglobalplatform.This accomplishmentwasnotjustapersonalvictorybuta testamenttowhatcanbeachievedwhenpassionmeets purpose.Italsounderscoredtheimportanceofgivingback tothecommunityandleveragingbusinessasaforcefor good.
AstheDirectorof Amulyatakes OswalPumpsLimited, immenseprideinthestrideshiscompanyhasmadein revolutionizingthepumpmanufacturingindustryinIndia. “Our vision is to elevate Oswal Pumps Limited to new heights by embracing technological advancements, driving sustainable practices, collaborations and partnerships, focusing on sustainability, skill development and training, future-readying infrastructure, and making a profound impact on India’s industrial landscape,”heconcludes.
In matters of style, swim with the current; in matters of principle, stand like a rock.
Inhiscompassionateheart,ShivamGuptaalwaysfelt
asenseofresponsibilitytowardsthosepeople surroundinghimwhostruggledtoaccessbasicneeds.
“It ignited the realization that these people are my inspiration, inculcating in me the clear belief that leadership isn't about authority but about creating sustainable and impactful solutions that empower others. My academic years played a pivotal role in shaping my interests. I was deeply intrigued by leadership and innovation, which laid the foundation for my professional journey. It was during this period that I discovered my passion for problem-solving and innovation,”saysShivam, whoenvisionedaworldwherebusinesseslikeOswalSolar StructurePvtLtd(OSSPL)coulddrivesocialchangeby harnessingthepowerofrenewableenergyandwhereevery challengepresentedanopportunityforgrowth.
Thepathfromadreamtoitsrealizationisseldom straightforward.ForShivam,theFounderofOSSPL,this journeyhasbeenatestamenttoperseverance, adaptability,andvisionaryleadership.“The transition from vision to action was anything but easy,”Shivam reflects.Hisjourneyillustrateshowresilience, collaboration,andaforward-thinkingmindsetcanturn ambitionsintoimpactfulrealities.
Shivam’sentrepreneurialjourneybeganwithamodest attempttoaddressenvironmentalsustainability.Hisfirst venture,aimedatpromotingagreenenvironment,faced numeroushurdles.However,insteadofsuccumbingto setbacks,Shivamembracedthesechallengesas opportunitiesforgrowth.“The early days of my career were marked by uncertainty and steep learning curves,”he shares.Theseexperiencestaughthimcriticallessonsabout perseveranceandtheimportanceofsurroundinghimself withastrong,collaborativeteam.
AdefiningmomentinShivam’scareerreinforcedtheidea thatsuccessisnotlinear.Failures,herealized,werenotthe endbutsteppingstonestowardgreaterachievements.These experiencesshapedhisleadershipphilosophy,particularly hisbeliefinfosteringacultureoftrustandinnovation.For Shivam,thesequalitieshavebeenpivotalinsteering OSSPLtoitscurrentprominenceintherenewableenergy sector
EmbracingChangeinaDynamicEcosystem
Rapidtechnologicaladvancementsandevolvingconsumer expectationscharacterizetherenewableenergyindustry.
Shivam Gupta Director
Oswal Solar Structure Pvt Ltd (OSSPL)
Shivamrecognizedearlyonthat thrivinginthisspacerequiredagility andacommitmenttostayingaheadof thecurve.“The world needed leaders who could think beyond boundaries and drive transformation,”henotes.
UnderShivam’sguidance,OSSPLhas becomeabeaconofinnovation.By stayingattunedtoglobaltrendsinsolar technologyandsustainability,the companyhasconsistentlydelivered cutting-edgesolutions.Shivam’s leadershipphilosophyemphasizes continuouslearning,ensuringthatthe teamremainsadaptivetotheeverchangingindustriallandscape.
Oneofhiskeystrategieshasbeento fosteraworkplaceculturewhere challengingthestatusquoisnotonly acceptedbutencouraged.“Innovation thrives in an environment where every team member feels empowered to bring fresh ideas to the table,”Shivam emphasizes.Thisapproachhasenabled OSSPLtoremainattheforefrontof sustainableenergysolutions.
Effectiveleadershiphasbeenthe cornerstoneofShivam’sjourney.For him,leadershipisaboutaskingthe rightquestionsandinspiringothersto seethebiggerpicture.“I’ve come to realize that leadership isn’t about having all the answers; it’s about empowering people to contribute to a shared vision,”hesays.
AtOSSPL,Shivamhasimplementeda people-firstapproach.Thisinvolves prioritizingthewell-beingand professionalgrowthofhisteam, ensuringtheyfeelvaluedand motivated.Healsoupholdslifelong learning,recognizingthatstaying relevantinarapidlychangingworld requiresinsatiablecuriosityand adaptability March, 2025
Shivamalsohighlightstheimportanceofvisionarydirection inleadership.Hestrivestoarticulateacompellingvisionfor OSSPL—onethatgoesbeyondshort-termgoalstofocuson long-termsustainability,innovation,andcustomer satisfaction.Transparentcommunicationisakeypartofhis strategy,ensuringthateveryteammemberunderstandstheir roleinachievingtheorganization’sobjectives.
Shivam’scommitmenttoinnovationextendsbeyond leadershipprinciplestotheoperationalstrategiesatOSSPL. ThecompanyintegratesLeanManufacturingprinciples, minimizeswaste,andoptimizesworkflows,enhancing efficiencyanddeliveringcompetitivepricingtocustomers. Thisiscomplementedbyastrongfocusoncustomer feedback,ensuringthattheirneedsarecentraltoproduct developmentandservicedelivery.
TechnologyplaysapivotalroleinOSSPL’sjourney.From IoT-enabledsensorstoAI-drivencustomersupport,the companyleveragesadvancedtoolstostreamlineprocesses andelevatethecustomerexperience.Shivamviewsdigital transformationasessentialtostayingcompetitiveina technology-drivenfuture.
Thejourneytotransformavisionintorealityisboth inspiringandchallenging,demandingresilience, adaptability,andanunwaveringcommitmenttoinnovation. At Oswal Solar Structure Pvt Ltd (OSSPL),theethosof transitioningintoatransformedtomorrowisdeeply embeddedinitsorganizationalfabric,drivenbyits workforce,leadershipprinciples,andacustomer-centric approach.
Shivam,aleaderatOSSPL,emphasizesthattheworkforce isthecornerstoneofanysuccessfulorganization.“We believe in fostering a culture that empowers our employees, encourages continuous learning, and promotes professional growth,”hestates.Thisphilosophyisreflectedinthe company’srobustemployeedevelopmentprograms,which includeskillenhancementworkshops,mentorship opportunities,andinternalmobilityinitiatives.Bycreating anenvironmentwhereemployeesfeelvaluedand empowered,OSSPLhascultivatedacultureofinnovation andresilience.
Thecompanyhasalsofacedsignificantchallenges,suchas thoseposedbytheglobalpandemic.Thisperiodtestedthe
team'sagilityandingenuity,yetitreinforcedtheir commitmenttoadaptabilityandcollaboration.OSSPL swiftlypivoteditsoperations,diversifieditssupplychains, andprioritizedemployeewell-beingwhileleveraging technologyforremotecollaboration.“The pandemic underscored the importance of resilience and strong teamwork,”Shivamreflects.“Our team’s collective effort ensured business continuity and growth despite the challenges.”
Lookingahead,OSSPLenvisionsafuturemarkedby technologicaladvancement,sustainability,andglobal expansion.“We aspire to be recognized as a benchmark for innovation, sustainability, and customer satisfaction within the industry,”Shivamremarks.Thecompanyiscommitted toembracingIndustry4.0technologies,suchas AI, IoT, and robotics,toenhanceoperationalefficiencyanddevelop smart,eco-friendlyproducts.Additionally,OSSPL’s sustainabilityinitiatives,includingwastereductionand renewableenergyadoption,underscoreitsdedicationto environmentalstewardship.
ForShivam,effectiveleadershipinvolvesmorethan strategyandexecution.Itisaboutfosteringapeople-first culture,empoweringteamstochallengethestatusquo,and encouraginglifelonglearning.Hebelievesthatinnovation thrivesinaninclusiveenvironmentwhereemployeesare motivatedtocontributetheirideas.“Leadership is not about having all the answers but about asking the right questions,”Shivamasserts.“It’s about inspiring others to see the bigger picture and empowering them to achieve a shared goal.”
OSSPL’scustomer-centricapproachisanothercornerstone ofitssuccess.Byintegratingcustomerfeedback,leveraging digitaltoolsforseamlesscommunication,andoffering personalizedsolutions,thecompanyaimstoconsistently exceedcustomerexpectations.Thisalignmentof operationalefficiencyandexceptionalserviceexemplifies OSSPL’scommitmenttocreatingvalueforitsstakeholders.
Forbuddingentrepreneurs,Shivamadvisesfocusingon problem-solving,embracingresilience,andleveraging technology “Identify a real-world problem, develop an innovative solution, and remain adaptable in the face of challenges,” hesuggests.Heemphasizestheimportanceofbuilding strongteams,prioritizingcustomersatisfaction,andgiving backtothecommunityasfoundationalprinciplesforlongtermsuccess.
At Oswal Solar Structure Pvt Ltd (OSSPL), the ethos of transitioning into a transformed tomorrow is deeply embedded in its organizational fabric, driven by its workforce, leadership principles, and a customer-centric approach.
Throughvisionaryleadership,OSSPLcontinuesto transitionintoatransformedtomorrow,demonstratingthat innovation,sustainability,andapeople-centricapproach arekeytocreatinglastingimpact.
“With the right mindset, strong execution, and a focus on value, we can not only transform industries but also contribute positively to society and the environment,” Shivamconcludes.
Shivam’sjourneyfromadreamertotheleaderofa pioneeringrenewableenergycompanyunderscoresthe transformativepowerofperseverance,adaptability,and visionaryleadership.Hisstoryinspiresaspiring entrepreneursanddemonstratesthatturningdreamsinto realityrequiresnotonlyastrongvisionbutalsothecourage tonavigatechallengesandthecommitmenttofostering innovation.
Throughhisleadershipat , Shivam Gupta,the OSSPL Director,continuestoprovethatsuccessisnotjustabout achievinggoalsbutaboutcreatingalastingimpacton industries,communities,andtheenvironment.“Failures are merely stepping stones to greatness,”heremindsus, offeringapowerfullessoninresilienceanddetermination.
Thecontemporarybusinesslandscapeiswitnessinga stunningphenomenon:theemergenceofyoung leadershipthatishighlyvisionaryandbusinessaware.Withdigitalliteracy,lateralthinking,andemotional intelligencetotapglobalforces,thisgenerationisturning traditionalhierarchiesupsidedownandre-wiringcommand lines.Itsabilitytobreakmarketplacechanges,leveragenew technology,andbuildmulticulturalculturesisdriving change-acceptingtrendsincorporations.Theriseofthese youngerleadersisaparadigmshift,withagenolonger becominganimpedimenttocreatingandinitiatingchange, butratheracatalystfornewthinkingandhigh-energy solutions.
Oneofthehallmarkcharacteristicsoftheseyoungleaders istheirnativedigitalliteracy.Borneithertowardsthe beginningoforimmediatelyfollowingtheonsetofthe digitalage,they'reaccustomedtotechnologyhavingthe capabilitytoapplyitsmuscletoinnovationandchange. They'refamiliarwiththewaydataanalysis,artificial intelligence,andsocialmediamustbeusedtoread, automate,andservecustomers.Thiskindoftechnological acumenenablesthemtofloweasilyandagilelythroughthe imperativesofthemarketplaceoftoday Theyarenotonly adoptersbutalsoinventorsoftechnology,constantly seekingnewwaysofembeddingdigitaltoolswithin businessmodels.Thisistheabilitytobeabletoseeand capitalizeoncomingtrends,andpositiontheircompaniesat theforefrontofmarkets.
Furthermore,youngleadersarealsoassociatedwith innovativethinking.Theyhavenomindssetinexisting practicesandarekeentodefyrules.Theyconstructan experimentalcultureandinterpretfailureasalearning lesson.Thissortofexperimentalstanceandbreakingoutto newsolutionsismostatavisticincreatinginnovationand reactingtofranticallyfluctuatingmarketforces.They perceivedisruptionasnotriskbutasanopportunityfor freshvaluecreationandindustrytransformation.Theseare specialcharacteristicsoftheirpersonalitiessincetheability tothinkoutsidetheboxandmotivateotherstoinnovateand thinklaterallysetsthemapartfromcommonleaders.
Second,theseyoungleadersarebetterinformedabout worlddynamics.Theyareextremelysensitivetothe interdependenceofeconomies',cultures',andmarkets'. Theyunderstandhowtonegotiatecross-culturalalliances andbuildglobalnetworks.Theyhaveaglobalperspective whichenablesthemtoperceiveworldwideopportunityand deviseinnovativestrategiestoworldwidemarkets.They havetheideologyofsocialresponsibilityandsustainability andknowthatcompanieshavetheresponsibilitytodotheir partinmakingtheworldsustainableandequitable.This kindofawarenessoftheworld'sillsandhowitimpacts businessischaracteristicofaleader.
Itisalsofuelledbythepassionofyoungleaderstocreate inclusivecultures.
Theyknowthatdiverseteamsaremoreinnovative, resilient,andcreative.Theywishtocreateworkplaces whereeveryoneisheardandrespected.Theycreateasense ofbelongingandempowertheirteamstobringtheirown diverseperspective.Thisdiversityculture,besidespromotingemployees'motivationandsatisfaction,alsoleadsto sounddecision-makingandproblem-solving.Theyhaveno questionintheirmindsthatmakingdiversityisnotonlyan issueofethicsbutalsoofstrategy
Withtheirwebliteracy,globalvision,andcreativethinking, youngleadersarealsopeople-friendlywithstrongcommunicationskills.Theyareeffectiveteamplayers,relationship managers,andpeoplemotivators.Theyrecognizethepower ofemotionalintelligenceandempathyasleadershiptraits. Theycanempathizewithotherpeopleonahumanlevel, establishtrust,andcreateasenseofcollectivepurpose. Havingthecapacitytoinspireandgalvanizeotherpeopleis thekeytodrivingorganizationalchangeandmaintaining long-termoutcomes.
Earlyleadersleaveanimpactinallsortsofrealms.They aredevelopingnewproductsandtechnologiesthatare transformingthemannerinwhichweliveandwork.They arerevolutionizinghowwebank,drivingtheapplicationof fintechsolutions.Theyareintroducingtechnologyto improvepatientcareandaccessinthehealthcareindustry Theyareencouragingenvironmentallyfriendlybusiness practicesandsustainablemodels.Theirinfluenceextends notjusttotechcompaniesandstartupsbuteventoestablishedplayers,influencingcultureandinnovation.
Youngleadersalsoarisefromthechangingworldofwork. Flexiblework,virtualwork,andgigeconomyhaveopened opportunitiesforyoungprofessionalstodemonstratetheir leadershipandinnovation.Theyareopentounorthodox opportunitiessincetheyarenottiedbythetraditional career.Entrepreneurialspiritandflexibilityaretheessence ofsuccessintoday'sfastandunpredictablebusiness environment.
Moreover,youngleadersarealsofondofself-development andlifelonglearning.Theyrecognizethattheworldkeeps onevolvingdaybydayandthattheymustkeeplearning andenhancingthemselves.Theylearndaily,acquiringnew informationandnewexperiences.Theyinvestinthemselves,andsoshouldeverybodyelse.Theirdedicationto lifelonglearningensurestheyneverlagbehindcompetitivenessandinnovation.
Youngleadersalsoleavetheirimpressionbythecapacityto establishandutilizeinfluentialnetworks.Theyunderstand thepotentialthatexistsincollaborationandmasterhowto winoverco-workers,mentors,andtradeleaders.They fostercollaborativeworkingrelationshipsandalearning culture.Thisnetworkapproachoffersthemdoor-openerto enterandaccesstap,learnfromothers,andenergizecareer advancement.
Shortanswer:youngvisionaryandbusiness-savvyleaders arechangedriversinthenewbusinessworld.Theirdigital literacy,creativethinking,internationalmindset,and leadershipinclusivityareshapingindustriesandcatalyzing goodchange.Theyarefutureaswellaspresentleaders, establishingnewstandardsforinnovation,cooperation,and socialresponsibility Withincreasingpower,theyarebound tobeamongforcesinshapingthefuturebusinessand society.
A True Empowerer
Ensuring India Emerges as A Global Powerhouse of Intelligent Enterprise Solu ons with iEnergizer
Thegreatestrevolutionofthemodernerahasbeen thatbyadvancingourtechnology,wehumanshave enabledmachinestobeasintelligent–orevenmore insomecases–asus.“The heartbeat of this revolution lies in data,”believesSomPalChauhan,theVicePresident ofBusinessTransformationandChiefofStaffat iEnergizerBPO,afirmestablishedin2000.
Som’sfascinatingjourneyintotheBPOindustrybegan duringitsformativeyearsinIndia—anerawhereeveryday broughtchange,uncertainty,andexcitement.Backthen, therewerenoclearplaybooks—justpassion,curiosity,and anevolvingindustrythatwasreinventingitselfbythe minute.
Hestartedhumbly,workingwithtelecomclientsand learningtheropesonthefloor.Oneofhisearliestmemories issittinglateintothenightwithasmallteam,tryingto manuallycompilecalldispositionreportsusingspreadsheetsbecausereal-timedashboardsdidn’texist.“That chaos taught me something invaluable—the power and potential of data,”addsSom.
ThatrealizationiswhatsteeredhimtowardBusiness Intelligence.Hebegantoseedatanotjustasnumbersbut astheheartbeatofbusinessdecisions.Hefoundhimself askingdeeperquestions—Whydoesthisprocessexist? What’sdrivingcustomerbehavior?“How do we translate insights into action?”Itwaslessaboutreportsandmore aboutunderstandingthe“why”behindthe“what.”
Som Pal Chauhan the Vice President of Business Transforma on & Chief of Staff iEnergizer BPO
Overtheyears,Som’spassionforadata-drivenapproach onlygrew.“I’ve had the privilege of being part of the success journeys of several BPO organizations, but the past 10+ years at iEnergizer have been especially rewarding.” WorkingcloselywithitsOperationsandTransformation teams,SomhassupporteddiverseclientsacrossNorth AmericaandIndia,helpingshapesolutionsthatarenotonly efficientbutintelligent.
Sharinghistickingpoint,Somadds,“For me, the excitement lies in the intersection of technology, data, and human experience. That’s what keeps me inspired, even today.”
FurthersharingthefactorbehindiEnergizer’semergenceas oneofIndia'sleadingtransformationalBPOs,Somsaysthat itistheirguidingphilosophythathasalwaysbeensimple yetpowerful—staycurious,staycommitted,andstayclose totheproblem.
Transformationisn’tjustaboutdeployingthelatest technologyorstreamliningaprocess,headds.“It’s about deeply understanding our clients’pain points, immersing ourselves in their business challenges, and designing solutions that are both scalable and sustainable. We don’t just chase efficiency—we pursue intelligence.”
Whattrulysetsthemapartisthewaytheyblenddata, domainexpertise,andhumaninsighttodrivevalue,says Som.“Our teams—across functions—work in lockstep,
constantly questioning the status quo and experimenting with new approaches while always keeping the end customer in mind.”
Personally,hebelievestransformationisnotadestination—it’samindset.“At iEnergizer, we’ve built a culture where people are empowered to challenge assumptions, where feedback is welcomed, and where outcomes matter more than titles.”That’swhathashelpedthemstayahead, growstrongerwitheverychallenge,andbuildlasting partnershipswithclientsacrossindustriesandgeographies.
“The journey has been exciting, and we’re just getting started,”hesmiles.
InacontinuallyevolvingBPOlandscape,Somsaysthey remainaheadbybeingdistinctive.“Our strength lies in our ability to adapt quickly, think long-term, and execute with precision. What sets us apart is our deep integration of data-driven intelligence with operational strategy—we don’t just optimize processes; we reimagine them.”
TheirUSPisablendofthreethings:astrongcultureof ownership,cross-functionalcollaboration,andasharp focusonoutcomes.Theyworkcloselywithclientstosolve real-worldproblems—usingautomation,analytics,and humanexpertise—whilealwaysstayingalignedwiththeir businessgoals. March, 2025
Withoveradecadeofexperienceservingdiverseindustries, Somsaysthey’vebuiltareputationforbeingreliable, innovative,anddeeplycommittedtotransformation. “Our teams don’t just deliver solutions; they deliver impact—and that’s why we’re recognized as a trusted partner in driving business evolution at scale.”
ThisvisionaryleadershipstyleofSom’siswidelyrecognizedasadrivingforcebehindiEnergizer’sachievements. Highlightinghisapproach,hesaysthatforhim,leadership islessaboutdirectingandmoreaboutenabling.Hebelieves increatingaspacewherepeoplefeelheard,valued,and empoweredtotakeownership.Hisapproachhasalways beentoleadbyexample—staycurious,stayaccountable, andneverstoplearning.Heinveststimeinbuildingteams thatarediverseinthoughtbutunitedinpurpose.Collaboration,trust,andclarityingoalsarekey Whenpeoplefeel connectedtothe“why,”theybringtheirbesttothe table—andthat’swhererealtransformationbegins, he adds
Theessenceoffuturetransformationliesininnovation, disruptions,andenhancingtheend-userexperience.Thus, Somsaystheyseestrikingabalancebetweenoperational efficiencyandcustomersatisfactionasimperative.“Both of these elements are not competing priorities, but we see them as complementary forces. True transformation happens when we optimize internal processes without losing sight of the human element. Our approach combines intelligent automation and data-driven decision-making with a strong focus on the end-user journey.”
“Constantly listen—to our clients, to their customers, and to our frontline teams. This feedback loop helps us identify
areas where innovation can simplify operations and elevate customer experience. Our teams are trained to think from the customer’s perspective while ensuring we meet SLAs and business metrics.”
Thus,byaligningtheirprocesseswithcustomerintentand businessoutcomes,Somandhisteamdelivervalueatboth ends—maximizingefficiencywithoutcompromising empathy.That’sthebalancetheystriveforeveryday.
Sombelievesdigitalizationandtechnologicaladvancementsarecrucialaspectsofthemodernindustrialecosystem.Accordingtohim,digitalizationisn'tjustasupport function—it’sembeddedintothecoreofhowtheyoperate, solveproblems,anddelivervalue.Theybelieveinleveragingtechnologynotforthesakeofitbuttocreatesmarter, faster,andmoreresponsivesolutionsfortheirclients.
FromAI-drivenanalyticstointelligentautomationand cloud-basedworkflows,they’vere-engineeredtheir processestobemoreagileandinsight-driven.“Our focus is on building scalable digital frameworks that enhance both operational excellence and customer experience.”
Theyalsoinvestheavilyinupskillingtheirteamstostay future-ready—becausetruetransformationisasmuchabout peopleasitisaboutplatforms.Byaligningtechnologywith purpose,theyaimtocontributemeaningfullytoa technovativefuture—onewhereinnovationispractical, inclusive,andimpactful, states Som.
Furthermore,SomsaysthatatiEnergizer,theyfirmly believethatwhentheirpeoplegrow,theorganizationgrows withthem.Theirapproachtotalentisrootedincontinuous learning,real-timefeedback,andmeaningfulopportunities foradvancement.They’vebuiltstructuredprogramsfor upskillingandcross-functionalexposurethroughour internallearningecosystem,SEED(SchoolforEmployee Education&Development).
“We don’t just train for roles—we invest in careers.” Employeesareencouragedtoexploretheirstrengths,take ownershipoftheirdevelopment,andmoveupthroughwelldefinedinternalcareerpaths.Leadersareexpectedto mentor,coach,andcreatespaceforideasfromalllevels.
“Empowerment, for us, means creating a workplace where people feel trusted, heard, and equipped to make decisions.”Thatcultureofrespectandrecognitiondrives performance—andmoreimportantly,buildsloyaltyand purpose.
AsaleaderinIndia'sindustrialsector,iEnergizerhasfaced itsshareofchallenges.Somrecallsthatonememorable challengecameduringtheearlyphaseoftheCOVID-19 pandemic.Overnight,theyhadtotransitionthousandsof employeestoaremoteworkmodel—somethingunprecedentedintheirindustryatthatscale.Infrastructuregaps, clientdependencies,andemployeesafetywereallpressing concerns.
“But what stood out was the agility and resolve of our teams.”Cross-functionalunitscametogether,working24/7 toensurebusinesscontinuity—settingupsecureremote access,mobilizinghardware,andmaintainingclientSLAs withoutdisruption.
Evenmoreinspiringwashowtheirpeople adapted—supportingeachother,stayingengaged,and continuingtodeliverresultsfromtheirhomes.Itwasatrue testoftheircultureandcapability,anditreinforcedthat resilienceisn’tjustaboutbouncingback—it’saboutmoving forwardstrongertogether
BusinessesareawayfortheIndianindustrytopaceupits economicpotentialandcapacity.Thus,foranyonestepping intothestartupspace,Som’sadviceissimple:solvereal problems,staygrounded,andstaypatient.Ideasare everywhere,buttheabilitytoexecuteconsistently,especiallywhenthingsdon’tgoasplanned,iswhatsets successfulentrepreneursapart.
Don’tchasetrends—focusoncreatingvalue.Understand yourmarketdeeply,listentoyourcustomersrelentlessly andbuildateamthatbelievesinthevisionasmuchasyou do.
Also,embracedataearly.It’syourbestguideinmaking decisionsthataretimely,efficient,andimpactful.And lastly,don’tfearfailure—it’spartofthejourney.What mattersishowyoulearnfromit,evolve,andkeepmoving forward.
As we look ahead, at iEnergizer, we aspire to evolve from being a trusted partner in opera ons to becoming a strategic enabler of digital-first, insight-driven outcomes for our clients across the globe.
India’seconomicfutureisbright,andstartupswillplaya keyroleinshapingit.Bebold,beresilient,andstaytrueto yourpurpose.
Finally,SomsaysthatatiEnergizer,theirvisionistobea catalystforintelligenttransformation—wheretechnology, data,andhumancapabilityconvergetosolvecomplex businesschallenges.“As we look ahead, we aspire to evolve from being a trusted partner in operations to becoming a strategic enabler of digital-first, insight-driven outcomes for our clients across the globe.”
India’sfuturewillbeshapedbyagility,innovation,and inclusivegrowth—andtheyseethemselvescontributing meaningfullytothatvision.Theirfocusistoexpandtheir capabilitiesinadvancedanalytics,AI-drivenautomation, andindustry-specifictransformationmodelswhilealso nurturingthenextgenerationoftalentthroughlearning, reskilling,andleadershipdevelopment.
“We’ll continue to invest in people, platforms, and processes that foster innovation at scale—while staying grounded in our core values of trust, empathy, and accountability.”Thegoalisnotjusttostayrelevantbuttolead responsibly—helpingbusinessesgrow,communitiesthrive, andIndiaemergeasaglobalpowerhouseofintelligent enterprisesolutions.
“It’s a journey of constant evolution, and we’re committed to staying ahead—together,”concludesSom.
Forfurtherassistance,pleasecallat0120-6688000,email Bhupender.mehta@ienergizer.com,orcheckoutthewebsite www.ienergizer.com.
Youngbusinesstitans,theyoungindividualswho createmonumentalstatureandsuccessinmoments whenothersaremerelyconstructingearlycareers, createastrongwaveofourera.Thepowerwave,drivenby theemergenceofyoungmanagers,entrepreneurs,and creators,isadeviationfromtraditionalbusinessleadership trends.Inordertounderstandtheforcesthataredrivingthis trend,theremustbeathree-dimensionalpolicyof technologicalinnovation,societalvaluesshifts,educational change,andthenatureoftheGenZandthemillennial generations.Theyarelessaproductofcircumstanceand moreaproductofdesignbutleadersofthenewworldon thebasisofasoundmixofambition,adaptability,and extensiveknowledgeofthevirtualworld.
Oneofthestrongestdriversofsuchgrowthisthe widespreadreachoftechnology.Technologyhasfacilitated accesstoinformation,resources,andmarkets,anditiseasy foryouthtoestablishbusinessandcreateplatformsat recordlevelsandease.Cloudcomputing,theinternet,and socialmediacreatedtheindustrytobeanopenonethat makesitaneaselevelwherenewcompaniescandisruptthe establishedonesandpeoplecancreateworldbrandsfrom theirbedrooms.Technologyfacilitatedthisaccessthat openeduptheentrepreneurialculturewheretalentisless valuedthanimaginationandspeedthantenure.Young leaders,whoaremoretechnology-orientedthanthe previousgeneration,areleveragingsuchtechnologiesto revolutionizetraditionalindustriesanddevelopnew markets.
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Besidesthat,thechangingculturalsentimentshavealso workedinfavorofyoungleaders.Theoldfixationwith hierarchiesandlinearadvancementhasgivenwaytoa flexibleandmerit-basedsystem.Today,organizationsare moreandmorerecognizingthevalueofaccessingnew thinking,newideas,andtheabilitytoquestionthestatus quo.Thishasopeneddoorsfortheyouthtoleadbasedon potentialandabilityratherthanexperienceorage.Focus onwork-lifebalance,jobsatisfaction,andwork flexibilityalsolargelyattractsyounggenerationsand forcesthemtofindopportunitiesinlinewiththeirwishes andvalues.
Reformsintheeducationsectorhavealsocontributedto pushingyoungbusinessmoguls.Trendsofonline learningplatforms,codingcamps,andentrepreneurship traininghaveenabledyoungindividualstogainthe competencesandskillsrequiredtothriveinthedigital age.Thematerialsofstudyintroduceyoungpeopleto currentinformationandpractice,whichequipthemto mastersoftwareprogrammingskills,dataanalysis,and internetmarketing.Second,thefocusoninternships, mentorship,andexperientialtraininghasprovidedyoung peoplewitheffectivehands-onexperience,whichworked wellforthemtomeettheactualbusinessworld.This combinationofclassroomandworkexposurehas witnessedagenerationofextremelycapableandmultiskilledyoungpeople.
Thepeculiarityofthecompositionofthemillennialand GenZgenerationsisalsotobecreditedwiththe productionofyoungleaders.Theyaredefinedbytheir technicalexpertise,entrepreneurialnature,andsocial awareness.Theyaremotivatedbytheneedtogive meaningtowork,shapesociety,andtransform conventionalnorms.Theyarewillingtodefyauthority, fightforreform,andtakenon-traditionalprofessions. Thisattitudecombinedwiththeirtechnicalexpertiseand accesstoinformationhasturnedthemintomastersof theirownsphereandentrepreneurs.
Inaddition,socialmediahasgivenyoungpeople unparalleledhistoricallevelsofaccesstobuildtheirown personalbrands,connectwithleadershipthinkers,and sharetheirideas.Socialmediahasbeenanagentof marketing,thoughtleadership,andnetworkingthathas allowedyoungpeopletobypasstheoldgatekeepersand gettheirideasouttotheworld.Thishasplacedyoung entrepreneursandinnovatorsinthespotlightand demandingearlyintheircareers,promotingtheircareer development.
Thegrowingfocusondiversityandinclusionhasalso createdopportunitiesforyouthleadersoferstwhile marginalizedcommunities.Corporatesarerealizingthe benefitofdiversethoughtandarerecruitingand promotingemployeeswithdiversebackgrounds, ethnicities,andgenders.Thishasthrownwindowsof opportunityforyouthwhowouldotherwisehavebeen invisibletoemergeanddemonstratetheircapabilityand highlighttheirinnovativethoughtswithinthecorporate world.
Inadditiontothis,remoteworkandthegigeconomyalso providedtheyoungergenerationwithgreaterautonomy andfreedomintheprofessionalsphere.Thosedayswere overwhentheyusedtoremainstuckinsideoffice complexesandcouldsearchforfreelancingwork,be theirowncaptains,ortakeaturnanywhereintheworld. Thisautonomyprovidedthemtheroomtoplantheirown careersandpursuetheirinterestsandpassion,and enhancedemploymentsatisfactionandentrepreneurship success.
Generally,newbusinessleadersappearasanintersection oftechnologicalgrowth,shiftsinculturalvalues,shiftsin education,andvariedpersonalitiesofmillennialandGen Zgenerations.Thenewbusinesspeopleareredefining industries,disruptingoldassumptions,anddriving innovation.Theirentrepreneurialspirit,techknow-how, andsocialconsciousnessareremakingthecorporate landscape,openingupnewfrontiers,andredefining successparadigms.Andastheymoveevenhigherupthe treeofinfluence,theywilldefinitelymaketheirgigantic impactonbusinessandsociety'sfuture.
WE ONLY LIVE once, so THINK big.