Renew HR

Revoluonizing the HR Tech Space Through World-Class Services

The success of any business depends on how well the management employs its employees. Therefore, organizations are looking for better ways of employee management and working strategies. With the insertion of artificial intelligence (AI) and machine learning (ML) in management services, it has become easy for companies to administrate their workforce with increased efficiency.

AI automated the whole workflow of companies and changed the way human resource departments work. It developed human resource software that streamlines the process. This allows firms to engage more effectively with employees and, resultantly, increase productivity. Most companies use some kind of software to manage their HR services, be it payroll application or employee document management.

This automation boosted IT companies to develop new HR management software. Amongthe list, Renew HR is one of the prominent companies that aims to be the fulcrum in rebuilding the HR ecosystem and renovating employee relationships.

In an interview with Insights Success, Sabya Mitra, the Founder, and CEO of Renew HR provide detailed insights into how the implementation of HR software is changing the dynamics of businesses. Below are the highlights of the interview:

Please brief our audience about Renew HR, its USPs, and how it is currently positioned as a leading player in the HR Tech niche.

Renew HR aims to be the fulcrum upon which you can rebuild your HR ecosystem, renovate your employee relationships, and become the organization you always knew you could be. Renew HR is a proud Silver partner in the SAP PartnerEdge ecosystem. We advise, implement, and support your HCM solutions, including SuccessFactors & SAP HCM.

Our team of HR experts provides HR Advisory across Organizational Change Management and Design Thinking and Process Standardization areas. Finally, our certified trainers design customized onsite/virtual training to help you onboard your team to the new HCM technology solution.

Our founding partners have 100+ years of combined experience with HR and HCM technology, including SAP HCM, SuccessFactors, and Workday, with a multitude of successful large-scale technology rollouts in the US and across the globe.

Shed some light on your offerings and how are these making an impact on the industry and your clients?

At Renew HR, our purpose is to help small and mid-size businesses run better and improve their HR processes and service delivery. We promise to bring SAP SuccessFactors (the leading SaaS-based HR solution) best practices combined with our years of HR domain knowledge to our customers at an affordable price point.

We want to create an environment where the best HR innovations are available and accessible to every business, irrespective of their size or revenue structure. We also want our customers to use insight-based decision-making through affordable but high-end HR analytics based on SAP analytics cloud.

Sabya Mitra Founder and CEO

About the Leader

Sabya Mitra is the founder and CEO of Renew HR. He is our team leader and the HR guru who oversees the company's strategy, provides leadership across sales and delivery, pracce growth, and customer success. Sabya brings 25+ years of experience in leading large organizaons in their consulng, sales, pracce development, and HR soware deployments.

He has been part of many complex global HR transformaon projects across the US, Europe, Southeast Asia, India, the Middle East, China, and Lan America. Before starng Renew HR, Sabya was leading the SuccessFactors pracce for global consulng companies including IBM, NGA, Rapidigm, Fujitsu, Wipro, HCL, and Infosys.

Sabya also has the unique disncon of having academics (MBA in HR from XLRI – Xavier School of Management, India), business and soware (SAP HCM, Ramco, and SuccessFactors) experience, all in the HR domain. When Sabya is not dreaming about new ways to reinvent HR, he loves to travel (yes for pleasure) with his family and is an avid tennis player.

We also offer custom HR domain-based development on SAP's Business Technology Platform (BTP). BTP enables customers and partners to build and extend applications that integrate with SuccessFactors and SAP on-premises HCM. Together, with SAP SuccessFactors, we can, and we will help all our clients achieve digital nirvana.

Being an experienced leader, share with us your opinion on what impact has the adoption of modern technologies such as AI and machine learning had on the HR Tech space and what more could be expected in the future?

HR is an evolving function and still undergoing tremendous changes as the world faces various challenges. Two of the massive recent influences are globalization and the Covid-19 pandemic. Globalization helped HR look beyond the borders and look for skills and techniques that will help the organization deliver faster, better, and cheaper to its employees.

Similarly, the Covid-19 pandemic forced employees largely to stay at home and work from remote locations; hence, collaboration tools, analytics, and user experience tools were reinvented to support this globally.

Now talking about specifics, most of the development in HR is happening in the recruiting and employee experience areas. When utilized well, technologies such as AI, Chatbot, machine learning, robotic process automation, and blockchain are helping HR the same way CRM tools helped retail industries a decade or so back.

One of the flip sides of all the advances in technology is that HR has big data of its own and, along with the other processes, is now capable of making decisions based on fact-based analytics.

Considering the ongoing pandemic, what initial challenges did you face and how did you drive your company to sustain operations while ensuring the safety of your employees at the same time?

The challenges that we faced are three folds: customers were reluctant to spend on HR technology when trying to put the house and business in order. Second, the budgets were reduced by at least 30% from previous years, and finally, many of our team members got infected with COVID-19. Some of them lost their dear ones due to the pandemic that had a long-lasting impact on all of us.

However, we have operated in an entirely virtual model since the company's beginning in the year 2016. Hence the model worked out to our advantage as we all are used to coordinating between various time zones in a distributed model. We have also offered as much discount as possible to all our customers so that some of the projects which were pushed back in the past can now be executed.

What would be your advice to budding entrepreneurs who aspire to venture into the HR Tech market?

After being in the industry for more than a couple of decades, my suggestion would be to focus on problem-solving rather than technology. Technology should be used as an enabler for organizations to solve their HR and business problems.

Go for it but ask yourself why you are doing it, what problem it would solve for HR, and how easy it would be for users to adapt to it. But HR Tech is a wide-open space, and your experience combined with technology can help you to be successful.

How do you envision scaling your company's operations and offerings in the future?

We have an aggressive plan to scale up the size of the customer base that we would like to address for system implementation. But our focus would be in the area of product development based on SAP'S business technology platform and bridging the gap between customer expectation and what is available in the marketplace.

We are using the next-gen technology but solving some very routine day-to-day HR problems. Some of these products would be routine operational products, and some would be very strategic.