Top 10 HR Tech Solution Providers 2021

VOL 10 ISSUE 03 2021

Zane Knight Director ConnX Pty. Ltd.

Growth Graph 5 Promising Careers for 2022

Hooked on Produc vity The Importance of Employee Engagement in a Remote Se ng

Crafting HR Solutions that Enable, Enhance, and Empower

A

s we leap into newer horizons of technology, its percolation into the human resource department cannot be ignored. HR tech solutions have opened wide vistas of possibilities with which an organization can function under any working condition.

Technological intervention in HRM has dramatically transformed the way the department functions. Right from hiring, the entire functioning of HR is digitized.

The remote and hybrid work environment triggered by the COVID-19 pandemic only emphasized the need for HR tech solutions. HR tech promises exceptional solutions for the agile functioning of a company that has become a requisite for surviving, growing, and thriving. Tech solutions offer a competitive advantage by strategically deploying a highly committed and capable workforce.

HR Tech Solutions for Agility, Transparency, and Ease

The human resource department is the backbone of any organization. The department is responsible for recruitment, selection, training, payroll, development, performance management, evaluation, rewards, health and safety, administration, and organizational communication.

The traditional system of manually filling attendance sheets has long been forgotten. The sheets are replaced with automated attendance.

with the tide will see beyond the horizon. And HR tech solution providers are more than eager to advance their services and bring the best to your platter.

Automated attendance was just the beginning of technology percolating the HR department. That was around two decades ago. Technology was used to improve the functionality of the HR department. Today it is beyond just functionality. Companies want to improve their productivity through HR tech solutions. Tech solutions offer better employment, performance, employee engagement, and productivity. Artificial intelligence, cloud, gig economy, and virtual reality are just some of the emerging technologies that HR is adapting. Though the world has changed over the past year, technology in HR will be there for good to transform the way organizations function.

We have featured some of the reliable HR tech solution providers in our latest edition of Insights Success - Top 10 HR Tech Solution Providers 2021. Every page will unfold new technology solutions that are sure to interest you.

Companies are incorporating technology in HR to optimize their operations and performance. Every day, HR tech is evolving and will continue to do so. Only those who swim

Have a great read!

Sumita Sarkar

08 Crafting HR Solutions that Enable, Enhance, and Empower

Contents

Articles

18

30

Growth Graph 5 Promising Careers for 2022

Hooked on Produc vity The Importance of Employee Engagement in a Remote Se ng

GetPayroll Providing Comprehensive Payroll Services for Smooth Business Work ow

Private Eyes Screening Group Bringing Responsiveness, Quality, and Results

Renew HR

14 22

Revolutionizing the HR Tech Space Through World-Class Services

26

Pereless System

32

Delivering cutting-Edge Recruitment Solutions

Editor-in-Chief Sumita Sarkar Senior Editor Anish Miller Managing Editor Abhishaj Sajeev Assisting Editors Trishika, Aditya Visualiser David King Art & Design Head Priyanka Rajage Art & Design Assistant Mrualinee Deshmukh Co-designer Paul Belin Art & Picture Editor Rohil Shinganapurkar Business Development Manager Sherin Rodricks Marketing Manager Joseph D'souza Business Development Executives Kelly, David Sales Executives Mark, Alice Technical Head Jacob Smile Assistant Technical Head Amar Sawant Technical Consultants Pratiksha, Aditya, David Digital Marketing Manager Alina Sege Assistant Digital Marketing Manager Amol Wadekar SME-SMO Executives Gemson, Renuka Research Analyst Eric Smith Circulation Manager Tanaji sales@insightssuccess.com

October, 2021 Corporate Ofce Insights Success Media Tech LLC 555 Metro Place North, Suite 100, Dublin, OH 43017, United States Phone - (614)-859-2600 Email: info@insightssuccess.com For Subscription: www.insightssuccess.com

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Company Name

Featuring

Brief

ConnX connx.com.au

Zane Knight Company Director

ConnX specializes in designing, building, and managing SIP enabled Unified Communications ecosystems and deliver real time, intelligent, next generation services.

GetPayroll getpayroll.com

Charles J Read, Founder and CEO

GetPayroll is the last word in fully compliant, online payroll and payroll tax services for businesses of all sizes.

GoIntegro gointegro.com

Germán Dyzenchauz CEO and Co-Founder

GOintegro is the leading Employee Engagement & Benefits platform in Latin America.

Greenhouse Software greenhouse.io

Daniel Chait CEO

Greenhouse Software is the fastest-growing provider of enterprise talent acquisition software.

Incentco incentco.com

Greg Smith President and CEO

INCENTCO technology is used to create performance-based programs for employees or customers through an engaging gamified points platform.

Mihi mihi.com

Ragu Bhargava CEO and Co-Founder

Mihi is HR software designed for the global workforce.

Accelerate onboarding, simplify time tracking, and ensure compliance in 170+ countries.

Pereless Systems pereless.com

Arthur Pereless CEO

Pereless Systems is an Applicant Tracking System (ATS) solution for HR professionals and recruiters.

Private Eyes Screening Group privateeyesbackgroundchecks.com

Sandra James CEO

Private Eyes helps businesses find the solution needed to streamline their business through background checks and/or Lender solutions.

Renew HR renewhr.com

Sabya Mitra Founder and CEO

Renew HR aims to be the fulcrum upon which you can rebuild your HR ecosystem, renovate your employee relationships, and become the organization you always knew you could be.

Visier visier.com

Ryan Wong Founder, CEO, and President

Visier helps you to see the truth. The market leader in Workforce Analytics, Visier is a cloud-based analytics application that delivers fast, clear people insight.

Crafting HR Solutions that Enable, Enhance, and Empower

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Top 10 HR Tech Solu on Providers 2021

H

R technology solutions are becoming increasingly important in the business world, now more than ever. Companies that were once reliant on manual processes and employees to handle hiring, training, onboarding, payroll processing, and administrative tasks are now turning to software systems and cloud-based platforms.

More and more organizations are waking up to the fact that advanced technology can play a crucial role in streamlining their human resource processes, thereby providing a competitive edge over peers who have not yet adopted these solutions.

One prominent name among such companies is ConnX Pty. Ltd., which is on a mission to continually empower HR teams to create a great place to work, enable managers to lead with clarity, and encourage staff through improved employee experience.

https://connx.com.au/is21

“ .

With its headquarters in Milton, Qld, ConnX has helped hundreds of businesses streamline their HR workflow into a single solution for nearly two decades.

“Our vision is to have one single integrated platform, just one login, for all managers and all employees to be able to access their people operations through that one platform.

This reduces the HR administrative burden, so HR teams have the time to think and act more strategically,” says Zane Knight, the Director.

A Legacy of Excellence ConnX is a family business run by brothers Zane and Brent Knight, with approximately 60 employees. The team has created a family culture where staff can develop, provide feedback, be heard, and join in weekly events (and more importantly, laugh and have fun!). For the past 18 years, Zane and Brent have surrounded themselves with HR and payroll professionals – experts in their fields with decades of experience.

As software developers, the team is continually listening to client feedback and enhancing the ConnX solution. All software upgrades are provided free to clients, and clients

“

Pertaining to this growing trend, this edition, the Top 10 HR Tech Solution Providers, 2021, brings the spotlight on companies that strive to innovate such systems and platforms, leading to a consequential transformation of the HR industry altogether.

can join monthly free webinars about topical changes and software upgrades.

ConnX is also selective about partnering with leading complementary solutions. “Our reputation is not only on our own software solution, but also extends to our partners.

So, we are careful to ensure partner solutions are of the highest standard,” says the team.

Setting Benchmarks ConnX’s modular approach allows clients to prioritize their solution to focus on what matters most with the end goal of managing every element of the employee lifecycle, from hire to retire.

The ConnX solution includes core HR, self-service, positions, recruitment, onboarding, performance management, learning and development, workplace health and safety, leave approvals and record keeping, and

“Our philosophy is to empower HR teams with the education to manage their own solution. This means when changes occur, they can re-configure the solution to suit the current processes and practices without incurring additional fees from us. We call them our ConnXperts!” adds Zane.

“ “

timesheets. Driving these processes is the very flexible and powerful workflow engine that automates many manual daily tasks.

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Overcoming Adversities Talking about the challenges imposed by the pandemic on the company and how the team strove to sustain operations, Zane says, “COVID reminded us that ‘The Only Constant in Life Is Change’ and that we are extremely resilient.

Whether that is home-schooling, working-from-home, missing loved ones, missing milestone events, or any other thing, we do what needs to be done.”

“At ConnX, we continued to help all clients navigate their way through that change. We enhanced our free monthly education sessions open to all clients; we transitioned (like everyone else) from face-to-face to fully online implementation and training. Our preference is still one on one, face-to-face training (which our clients don’t pay more for).”

“As a business, we kept all staff on, we ensured when clients needed us, we were there for them! We choose to put people over profit,” Zane expressed.

Opinions that Matter We asked Zane for his opinion about the impact made by the adoption of modern technologies such as AI and machine learning on the HR Tech space and what more could be expected in the future, to which he said, “If we are honest, the current ‘trend’ has always been there. This is

“It’s great to see many vendors adding innovative features into their solutions. Everyone wins from this work as clients benefit from the automation, and the industry strives to achieve bigger and better goals.”

“At the end of the day, a person will always be needed to make and action the final decision. Well, let’s hope so anyway, or we may all be in trouble!” Zane added.

As excerpts from his professional journey, Zane shared valuable advice to the budding entrepreneurs venturing into the HR Tech space, saying, “Have a documented plan, share your plan regularly. Research as much as you can; just because someone else has it doesn’t mean you can’t. Clients willingly pay for quality and service, don’t compete on price. Choose to go niche or to go large – don’t go middle road. If you go niche, go very niche, and expand from there.

We never fail, we either win, or we learn! And finally, celebrate every success.”

“ Voyaging towards New Horizons

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really just the next evolution of removing administrative burden and having the software do more of the background work for you. Process automation is around us everywhere we look, and this will continue as software vendors incorporate more into their solutions.”

Sharing his vision for scaling ConnX’s operations and offerings in 2021, Zane says, “There is a lot that continues to happen in the HR world. We have two new modules launching this year for clients to get on board with. Both modules continue with the vision of single solution operations. We plan on four software upgrades this year – this is one more than usual. We continue to evaluate and partner with new businesses too.”

To know more, visit: https://connx.com.au/is21

& & 20 The

Most

BUSINESSWOMEN to Watch, 2020

kimberly Khoury

Paving her Way in Sustainability Development

Top 10 HR Tech Solu on Providers 2021

Providing Comprehensive Payroll Services for Smooth Business Workflow

W

e are living in an era where technological advancements have simplified and streamlined our lives. With traditional processes going digital, the development of new platforms, software tools have saved the time, cost, and human efforts for mundane and repetitive tasks.

The payroll management system is one of the prominent examples of this. Payroll management is such a boring and time-consuming task for any employee. Concentration laps can cause mistakes in calculations and may lead to fines and penalties.

Hence, in such a scenario, payroll management software plays a vital role in automating the complete procedure.

Having a payroll management system is important, especially for small and medium companies.

When it comes down to selecting one of the many payroll service provider companies, one prominent name pops out at the first instance is GetPayroll.

HR solutions but also a full stack of tech solutions from timekeeping to payroll to onboarding to enable a holistic HR solution, which is critical in today’s economy.

Charles said, “We do not view HR as a silo. Many of our clients had to pivot to work from home and adjust to the new normal. We rolled out new timekeeping and onboarding solutions that seamlessly integrated with payroll so that our clients could manage their human resources without any friction. We are enabling small businesses to compete with larger businesses by offering new features, training, and best practices.”

Inspiring Leadership Charles J Read is a Certified Public Accountant (CPA), US Tax Court Practitioner (USTCP), member of the Internal Revenue Service Advisory Council (IRSAC), and the Founder of GetPayroll. Charles is a decorated United States Marine Corps sergeant, a combat veteran of the Vietnam war. While in service, he was trained by IBM as a computer programmer and later a system engineer.

GetPayroll has been providing easy-to-use professional payroll services at competitive prices to businesses nationwide for over 30 years. Situated in Lewisville, TX, the company is spearheaded by its CEO, Charles J Read.

The following extract explores the excellent services rolled out by the company.

He pioneered Green Payroll in 1998 and successfully steered the company for the last 30 years. He is also the author of four books. His latest book – The Payroll Book: A Guide For Small Businesses and Start-ups, is currently #25 in the HR section on Amazon.

Compliant Services

AI and the future

GetPayroll offers payroll, timekeeping, and HR solutions for small and medium-sized businesses. Its USP is compliance. GetPayroll is one of the few HR companies to have a US tax court practitioner on staff, which helps its clients avoid costly legal mistakes. The company offers not only

Charles shared his views about the implementation of AI in an organization – AI has accelerated the adoption of new HR technology from screening, hiring to onboarding new employees. Due to the hybrid work environment, it will be

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“

We are enabling small businesses to compete with larger businesses by offering new features, training, and best practices.

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Words of Appreciation Will Brown – Some of the best people in the area that absolutely are the best at what they do. Charles is an absolute genius and has a team behind him (oddly enough, that are almost all named Chris) that will take care of you. We came from ADP, and there were miles of difference. Do yourself a favor and give them a call!

Donna Hahn - We have been using GetPayroll for over three years and love their service!

Everyone at the company is knowledgeable, kind, helpful, and always gets you an answer to even the simplest questions. They take care of all government taxes, employee posters, filings, and reporting. Their reports are easy to read and very helpful in managing our payroll expenses.

Our company employs both 1099 and W-2 employees, and the process for both is so easy!

They give you all the services of other bigger competitors at a fraction of the costs, and they even integrate with our time management system to streamline the process even further! Great company to work with, and we will be here for a long time!!!

more important to find the right fit. AI will help screen for individuals for the best fit and eliminate any repetitive tasks. Adoption of AI will also help small businesses get access to demand pay, which will even help the playing field.

The market is growing, and with the new challenges that the hybrid model has created, it is a great time for new entrepreneurs to enter the market. Disruption leads to opportunities, and there are plenty of opportunities right now.

Looking Ahead GetPayroll is aggressively investing in marketing to scale the company’s growth. New businesses formation is at its peak, which gives the company an opportunity to get new clients. The team is focusing on positioning Charles Read as an authority on all things payroll and HR by having him booked on 3–4 podcasts each week. Also, they are promoting ‘The Payroll Book’ via social media to generate interest.

Braving the pandemic The Covid-19 pandemic shackled the whole world.

Companies faced serious losses during the critical period.

However, it was fairly easy for the GetPayroll staff to move to work from home, as all systems are cloud-based. Talking about the pandemic days, Charles said, “We proactively communicated with our clients, letting them know that while we might not be physically in the office, they could still reach us as usual for any questions. In fact, we found employee morale improves with the hybrid model and continuing to offer it.”

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Promising Careers

for 2022

T

echnology and fast lifestyle have kept us so busy that it has become quite hard to realize that in the past few years the working structure has completely transformed. Many reasons change the way we work, and recently technology is one significant influential factor.

After every few years, there comes a technology trend that completely transforms the outlook of the industry, which is later followed by other industries applying that too. In the midst of observing these sudden changes every few years, it is really difficult to make a career choice for a young and easily influential mind.

Some careers have a high demand in the market today that did not even exist a few years ago. The ever-changing nature of industries has made it tough for the young generation to choose a path and even difficult to stay on it.

Apart from that, the uncertainty of different jobs along with the environment has made the process a lot complicated for the students in choosing a career.

The coronavirus outbreak was one such example of the uncertainty of jobs. In the current COVID-19 pandemic, more than 114 million people have lost their jobs in 2020 alone. It again leads to the question about choosing the right careers with certainty for at least a stable life and income.

While choosing a career, one must consider the certainty in that industry and that job. Along with other factors like pay scale and the scope of growth, career choices are often

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Growth Graph

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made under the influence of others. Considering all the uncertainty of the jobs and the changing nature of the jobs, here are the five career options for you to choose from in 2022, which come with good pay, growth, and stability.

lurking in the corner, what if you choose a career that designs the robot? As interesting and exploring as it is, it is one of the leading career options available for students all around the world.

1. Doctors and Medical Professionals

What adds more value to this career option is that companies are offering a good package to the engineers. AI is currently new in the industry, and the scope of its growth will likely grow in upcoming years. For a career in AI, one must at least have a bachelor’s degree along with a master’s degree in computer sciences.

The whole structure of the economy and the concept of development has been defined by humans, for humans. Till the whole existence of life revolves around the most intelligent animal, there is also the need to take care of that intelligent animal. In other words, the need for humans, nurses, doctors will always be there. In the ongoing COVID-19 pandemic, we witnessed the importance of doctors, needs, and in general, medical professionals. In fact, in the middle of the crisis, WHO reportedly released data stating that the world is short of 5.7 million nurses by the year 2030.

Along with that, there are various fields, specializations, and sectors that are available for the students to choose from. Choosing a career in the field of health care will always be in demand and definitely a good choice to choose in 2022 and beyond.

2. Data Analysts The role of data analysts existed since the beginning, but it was known with different names in different eras, depending on the dominant force in that era, despite that this field has got a huge boost when technology came into the picture. The inclusion of technology in our lives along with money has given companies data. Data, which is even hard for a supercomputer to analyze. Since all the industries across the world are up and running because of ‘DATA,’ the world is in need of data analysts. Apart from that IT industry with deep pockets is paying heavily for data analysts.

Interestingly the projected growth for careers in data analysts is 16 percent. This is more than three times the average growth rate of national employment. This field is also ground-breaking as around 26 percent of the jobs in this sector are held by women. Considering a career as a data analyst would be an excellent choice for making quick money.

4. Veterinarians The relation between animals and humans goes back almost to the start of the human race. People have loved animals and are still loving them. People today are considering pets as their family members and are ready to pay a handsome amount of money for their healthcare and grooming. So, there is always the need for veterinarians for the world to run stably.

Like humans, these animals also need care, and becoming a veterinarian might be an ideal career choice to go for in 2022. With an 18 percent growth rate annually, if you like animals and would like to work with them, a career in the veterinary field would be an ideal choice for you.

5. Financial Manager One of the growing career options that have been explored by people good with numbers is the financial manager.

There is a lot of money in the market, and it does require a lot of attention. This is where financial managers come into the picture to help the companies and individuals with a lot of assets to manage. They help in making financial decisions and ensure that the organization meets the desired goal.

If you are good with numbers and people, then this is the ideal career choice for you. Along with that, the median salary is just as good, and to provide the icing on the cake, the unemployment rate in this career is 1.4%. To choose a career to forward with 2022, the financial manager is one of the few options from commerce that tops the list.

So, here are the five best career options for the year 2022.

3. Artificial Intelligence

- Ashlesh Khadse

In this highly technical world where the work is constantly changing, and the fear of a robot replacing you is always

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At Private Eyes, we make a safe workplace possible by providing quality background checks to our clients across the nation, fast.

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Sandra James CEO 22|October 2021|www.insightssuccess.com

Top 10 HR Tech Solu on Providers 2021

PRIVATE EYES

Screening Group

Bringing Responsiveness, Quality, and Results

T

echnology is evolving with time. New technologies have fundamentally impacted the way we move around the world on a daily basis, whether it is the way we work, rest, travel, or manage the capital.

Because a company is made up of its employees, the human resources (HR) function is critical. Every element of the HR function is impacted by automation and will grow increasingly reliant on it, including talent acquisition, employee payroll and compensation, and HR analytics.

There are a few HR Tech companies that believe in finding ways to help streamline the business through background checks and/or lender solutions. One such company is Private Eyes Screening Group, situated in Nevada, California. This organization is led by Sandra James, the CEO who has built the company into a global firm, serving clients in all 50 states and over 200 countries.

In our endeavor of finding the Top HR Tech Solution, we came across Private Eyes Screening Group. Over 21 years, Private Eyes has continually harnessed the latest technology and practiced bringing its clients the information they need to make the best-informed decisions as soon as possible.

Following are the highlights of the interview.

Please brief our audience about Private Eyes Screening Group, its USPs, and how it is currently positioned as a leading player in the HR Tech niche.

At Private Eyes, we make a safe workplace possible by providing quality background checks to our clients across the nation fast. Our team took innovation to the next level during the COVID pandemic and combined their talent and expertise to complete the development of our peek

platform. This has expanded our ability to continue as a leader in the background screening industry.

Shed some light on Private Eyes Screening Group’s offerings and how are these making an impact on the industry and your clients?

We help our clients get the right hire by making sure that their candidates have the credentials that are stated with a quality background check fast.

Being an experienced leader, share with us your opinion on what impact has the adoption of modern technologies such as AI and machine learning had on the HR Tech space and what more could be expected in the future?

This has had a huge impact, and now there is software that can extract the information from a resume to confirm if the candidate is qualified for the position or it can move to the next candidate. Automation continues to change the industry as we utilize more AI. Considering the ongoing pandemic, what initial challenges did you face, and how did you drive your company to sustain operations while ensuring the safety of your employees at the same time?

We implemented our business continuity plan to shelter in place on March 16th, 2020. We had never had all of our team remote like most companies before this happened. We are so grateful that we were able to continue fully operational serving our clients.

We had weekly meetings on zoom with our team to check in, and I made calls to team members individually as well to make sure that they were ok.

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Our goal was to make sure that the team members were safe and that we could maintain our service level. We had a few team members that remained in the office but were socially distanced in separate offices with all of the CDC guidelines.

We provided masks, antibacterial soap, etc. Now, we have a 99% vaccinated office and have implemented a hybrid model of some staff returning to the offices and some staying remote.

What would be your advice to budding entrepreneurs who aspire to venture into the HR Tech market?

Go for it! It is a large market, so if you have a product or service that can support the HR industry, there is a lot of room to grow it. Every starting business needs that first client and can grow from there.

How do you envision scaling Private Eyes Screening Group's operations and offerings in the future?

We have an aggressive marketing initiative as we are experiencing significant growth in 2021. We are focused on 100% growth by the end of 2022!

Passionate Leader Hard work and long hours come naturally to Sandra, having spent her childhood waking every morning before dawn to milk cows on her family's Nebraska farm. That experience prepared her well for the life of an entrepreneur, and she opened her first business, a mortgage credit reporting company, in 1989.

Ten years later, increasing demand from clients for background checks led her to expand into the background screening world. In 2010 she expanded again, adding the subsidiary 4506- Transcripts.com to meet the need for banks and financial institutions to verify income for borrowers through the Internal Revenue Service.

She attributes her success to remaining true to her core commitment offering high-quality, personalized, efficient customer service while continually adopting new technologies to meet clients' needs.

A passionate advocate for entrepreneurship, Sandra shares her expertise with other women business owners through WBENC. She previously served on the WBENC Board and has been an active member of the Board of Directors of WBEC-Pacific for over a decade.

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Renew HR Revolutionizing the HR Tech Space Through World-Class Services

T

he success of any business depends on how well the management employs its employees. Therefore, organizations are looking for better ways of employee management and working strategies. With the insertion of artificial intelligence (AI) and machine learning (ML) in management services, it has become easy for companies to administrate their workforce with increased efficiency.

AI automated the whole workflow of companies and changed the way human resource departments work. It developed human resource software that streamlines the process. This allows firms to engage more effectively with employees and, resultantly, increase productivity. Most companies use some kind of software to manage their HR services, be it payroll application or employee document management.

This automation boosted IT companies to develop new HR management software. Amongthe list, Renew HR is one of the prominent companies that aims to be the fulcrum in rebuilding the HR ecosystem and renovating employee relationships.

In an interview with Insights Success, Sabya Mitra, the Founder, and CEO of Renew HR provide detailed insights into how the implementation of HR software is changing the dynamics of businesses. Below are the highlights of the interview: Please brief our audience about Renew HR, its USPs, and how it is currently positioned as a leading player in the HR Tech niche.

Renew HR aims to be the fulcrum upon which you can rebuild your HR ecosystem, renovate your employee

relationships, and become the organization you always knew you could be. Renew HR is a proud Silver partner in the SAP PartnerEdge ecosystem. We advise, implement, and support your HCM solutions, including SuccessFactors & SAP HCM. Our team of HR experts provides HR Advisory across Organizational Change Management and Design Thinking and Process Standardization areas. Finally, our certified trainers design customized onsite/virtual training to help you onboard your team to the new HCM technology solution.

Our founding partners have 100+ years of combined experience with HR and HCM technology, including SAP HCM, SuccessFactors, and Workday, with a multitude of successful large-scale technology rollouts in the US and across the globe.

Shed some light on your offerings and how are these making an impact on the industry and your clients?

At Renew HR, our purpose is to help small and mid-size businesses run better and improve their HR processes and service delivery. We promise to bring SAP SuccessFactors (the leading SaaS-based HR solution) best practices combined with our years of HR domain knowledge to our customers at an affordable price point.

We want to create an environment where the best HR innovations are available and accessible to every business, irrespective of their size or revenue structure. We also want our customers to use insight-based decision-making through affordable but high-end HR analytics based on SAP analytics cloud.

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Top 10 HR Tech Solution Providers 2021

Our team of HR experts provides HR Advisory across Organizational Change Management and Design Thinking and Process Standardization areas.

Sabya Mitra CEO

About the Leader Sabya Mitra is the founder and CEO of Renew HR. He is our team leader and the HR guru who oversees the company's strategy, provides leadership across sales and delivery, practice growth, and customer success. Sabya brings 25+ years of experience in leading large organizations in their consulting, sales, practice development, and HR software deployments.

He has been part of many complex global HR transformation projects across the US, Europe, Southeast Asia, India, the Middle East, China, and Latin America. Before starting Renew HR, Sabya was leading the SuccessFactors practice for global consulting companies including IBM, NGA, Rapidigm, Fujitsu, Wipro, HCL, and Infosys.

Sabya also has the unique distinction of having academics (MBA in HR from XLRI – Xavier School of Management, India), business and software (SAP HCM, Ramco, and SuccessFactors) experience, all in the HR domain. When Sabya is not dreaming about new ways to reinvent HR, he loves to travel (yes for pleasure) with his family and is an avid tennis player.

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We also offer custom HR domain-based development on SAP's Business Technology Platform (BTP). BTP enables customers and partners to build and extend applications that integrate with SuccessFactors and SAP on-premises HCM. Together, with SAP SuccessFactors, we can, and we will help all our clients achieve digital nirvana.

Being an experienced leader, share with us your opinion on what impact has the adoption of modern technologies such as AI and machine learning had on the HR Tech space and what more could be expected in the future?

HR is an evolving function and still undergoing tremendous changes as the world faces various challenges. Two of the massive recent influences are globalization and the Covid-19 pandemic. Globalization helped HR look beyond the borders and look for skills and techniques that will help the organization deliver faster, better, and cheaper to its employees.

Similarly, the Covid-19 pandemic forced employees largely to stay at home and work from remote locations; hence, collaboration tools, analytics, and user experience tools were reinvented to support this globally.

Now talking about specifics, most of the development in HR is happening in the recruiting and employee experience areas. When utilized well, technologies such as AI, Chatbot, machine learning, robotic process automation, and blockchain are helping HR the same way CRM tools helped retail industries a decade or so back.

One of the flip sides of all the advances in technology is that HR has big data of its own and, along with the other processes, is now capable of making decisions based on fact-based analytics.

Considering the ongoing pandemic, what initial challenges did you face and how did you drive your

company to sustain operations while ensuring the safety of your employees at the same time?

The challenges that we faced are three folds: customers were reluctant to spend on HR technology when trying to put the house and business in order. Second, the budgets were reduced by at least 30% from previous years, and finally, many of our team members got infected with COVID-19. Some of them lost their dear ones due to the pandemic that had a long-lasting impact on all of us.

However, we have operated in an entirely virtual model since the company's beginning in the year 2016. Hence the model worked out to our advantage as we all are used to coordinating between various time zones in a distributed model. We have also offered as much discount as possible to all our customers so that some of the projects which were pushed back in the past can now be executed.

What would be your advice to budding entrepreneurs who aspire to venture into the HR Tech market?

After being in the industry for more than a couple of decades, my suggestion would be to focus on problem-solving rather than technology. Technology should be used as an enabler for organizations to solve their HR and business problems.

Go for it but ask yourself why you are doing it, what problem it would solve for HR, and how easy it would be for users to adapt to it. But HR Tech is a wide-open space, and your experience combined with technology can help you to be successful.

How do you envision scaling your company's operations and offerings in the future?

We have an aggressive plan to scale up the size of the customer base that we would like to address for system implementation. But our focus would be in the area of product development based on SAP'S business technology platform and bridging the gap between customer expectation and what is available in the marketplace.

We are using the next-gen technology but solving some very routine day-to-day HR problems. Some of these products would be routine operational products, and some would be very strategic.

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The

Importance of

EMPLOYEE ENGAGEMENT in

a Remote Setting

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andemic shifted work from offline to online and jobs from offices to remote places like homes. Work From Home or WFH is the new normal. Virtual Teams working together from across different locations (sometimes continents) is a new reality.

P

meetings, your goal is to find out the exact reasons for their lack of commitment, interest, and workmanship. Once found out, you can try to help them by being empathetic and providing some sort of solutions that may lessen their apathy and increase their trust in you and the company.

Businesses have not only adopted it but also leveraged it to survive and thrive in these still uncertain times. Today, remote work is a norm in many industries and sectors. Amid the ongoing pandemic, more firms than ever before are allowing their workforce options of WFH or remote or hybrid (sometimes remote, sometimes in-office) to protect the vulnerable and help flatten the curve.

#Building a team rather than a lone overloaded individual: Enterprise is teamwork. Those who try to work alone, and cannot gel with others, are your weakest links. Try to polish them by convincing them that they, the company, will not survive without team efforts. To do this, along with the HR department, you can organize virtual team building activities, games, etc., to make the individual come together apart from work, and gel, so that the little skirmishes will be ironed out.

Small perks at the end of such activities will make them more fun and livelier. Virtual social gatherings are the most effective way to build an efficient and productive team.

But the challenges and changes it brings for business are to be tackled smartly, or companies will find themselves in a fix.

One such aspect of utmost importance is employee engagement in a remote situation.

Remote Employee Engagement: The Hook Keeping employees engaged in an office setup was in itself a challenging task, as found out by many HR managers and team leaders. Add to it people who are working from home or remotely, and the task becomes herculean, as now you cannot see them in person.

It is always a big ask from employees to make an emotional commitment to the company they are working for and to the jobs they are assigned to. Only emotionally committed employees will care for their work well above their promotions, bonuses, perks, benefits, and pay checks.

As has been known all along, to engage people, one must find out that emotional hook that makes them stick no matter what.

This is the key to employee engagement. Once you find that hook, then you can motivate and encourage them on an interpersonal level to be more responsible and more productive. This is somewhat easy in a physical workplace, as you can talk with them face-to-face. But in a remote setting, that advantage is gone. Yet, there are other effective ways you can apply to make remote employee engagement work out in the short and long term.

Countering absenteeism with one-on-one meetings: Committed or engaged employees are completely immersed in their jobs. They are more invested, less distracted, and show exemplary ownership of the role they have been expected to perform. This is completely opposite to their counterparts, the absentee employees who are regularly asking for leaves by consistently and conveniently ignoring urgent targets and pressing deadlines.

One effective way to counter it in a remote setting is to overcommunicate with them one-on-one, virtually. In such

Overcommunication is better than lack of/no communication: Communication becomes the heartbeat of the company when your teams are working remotely. Watch out for those employees who are staying quiet, not sharing their views, ideas, not expressing themselves in virtual one-on-one or team meetings, as you will have to work on them. They are your disengaged members. You must re-engage them by increasing their trust and confidence in you as a leader or senior manager.

Ignoring them will be your grave mistake as it will simply disconnect them.

Thus, to build trust with them, overcommunicate with them.

Badger them like their friends and family do and make them open up. You will not only gain a trusted, loyal, and productive employee but a friend for a lifetime.

Flexibility to counter burnout or exhaustion: Doing their job and managing their work in a remote or home setup is a tiring and exhausting task, with family and personal commitments. It leads to complete exhaustion or burnout, which is not good for that individual and is neither good for your company's productivity.

One perfect solution to avoid this problem is to be more flexible in your work schedules and your target plans. Try to accommodate your employees' personal time into your working hours. That way, they can take a break, and you too can catch up on your personal time.

With the abovementioned solutions, remote employee engagement can be achieved with sure success. Many companies are already deploying these solutions and finding out their productivity increased more than ever, even more than the pre-pandemic level.

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- Gaurav PR Wankhade

Pereless Systems 32|October 2021|www.insightssuccess.com

n end-to-end recruitment cycle is crucial for most corporations. Right from preparing for the search of the desired candidate for the open position to finally onboarding the right talent, the process can prove to be quite cumbersome.

A

service. As with Pereless Systems, we have entered this space and built our own AI tool. The AI is not to replace recruiters but to assist them by running these algorithms to point them at candidates they might have overlooked initially.

Pereless Systems came into existence to assist corporations in managing their end-to-end recruitment cycle. The company provides ATS solutions to HR professionals and recruiters by providing them with automation tools needed to manage the entire recruitment lifecycle.

Considering the ongoing pandemic, what initial challenges did you face, and how did you drive Pereless Systems to sustain operations while ensuring the safety of your employees at the same time?

In the following interview, President and CEO, Arthur E. Pereless Ⅲ, expands upon how the company has sustained its competency in a cutthroat market.

Please brief our audience about Pereless Systems, its USPs, and how it is currently positioned as a leading player in the HR Tech niche.

Pereless Systems is a complete enterprise applicant tracking system that our clients can utilize to streamline and enhance their hiring process with top leading job board integrations, ad hoc reporting, and pre-hire onboarding capabilities.

Users can recruit for positions and send these details into payroll platforms that we are currently integrated with.

As the pandemic has affected so many companies in many different industries, being a tech company, we were able to strive as our employees were able to work remotely without any hiccups.

In our type of industry, while providing clients with an HR platform, we started to brand and work with companies to assist them in remote recruiting, such as electronic onboarding process and video interviewing. This kept our clients working in the field, by being able to achieve daily tasks that they might have done in the office.

Shed some light on your offerings and how are these making an impact on the industry and your clients?

In today's day and age, our service can assist HR professionals to post, manage, and report on the most important metrics that you would like to gather during the recruiting time frame. With the ease of use to the system users, they have an all-in-one product where they can manage this information without managing different accounts.

Being an experienced leader, share with us your opinion on what impact has the adoption of modern technologies such as AI and machine learning had on the HR Tech space and what more could be expected in the future?

AI and machine learning is a fantastic enhancement that in the years to come, companies will be using this type of

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What would be your advice to budding entrepreneurs who aspire to venture into the HR Tech market?

My advice for any entrepreneur journeying into the HR Tech field would be to understand that product and customer support is paramount to your success. This is a vast field of many companies that provide many services to the end-user.

Don't try to be everything to everyone at once. Run with your core competency and gain traction as you grow your company's breadth of products.

How do you envision scaling Pereless Systems' operations and offerings in the future?

That is our secret sauce, keeping operational costs in check by utilizing multiple channels and other multi-faceted distribution/Engineering and support approach.

About Arthur E. Pereless Ⅲ

Arthur E. Pereless Ⅲ, President and CEO

Arthur is an experienced Chief Executive Officer with a demonstrated history of working in the computer software industry. Skilled in Customer Service, Enterprise Software, Sales Operations, Customer Relationship Management (CRM), and Sales Management. He is a strong business development professional with a Bachelor of Business Administration (BBA) degree focused on Economics from Mount Saint Mary's College. Arthur Pereless is also a key contributor to Forbes Technology Council.

Pereless Systems was founded in the year 2000 to meet the growing demands of HR Recruiters to take their recruiting process paperless while retaining valuable candidate records for reporting. The company was a pioneer in web-based recruiting software, bringing one of the first Applicant Tracking Systems to market that supported critical HR processes from attracting talent to onboarding and post-employment verification.

The founders of Pereless Systems were some of the first in this industry to recognize that HR processes could be organized, streamlined, and enhanced via Internet technology and that HR recruiters played a significant role in the strategic focus and revenues in an organization. Pereless System's vision is to develop an innovative, web based ATS solution that could help businesses perform essential recruiting and employment duties more efficiently, which has been fundamental to our growth and success.

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