Foreword

Welcome to West Florida Electric Cooperative Association, Inc. (WFECA). By becoming an employee at WFECA, you will play an important role in meeting the expectations of our member-owners.

WFECA was formed in 1937 by 712 hard-working rural residents from the area in and around Graceville, Florida. These cooperative pioneers organized themselves and borrowed $194,000 from the Rural Electrification Administration (REA). This money was used to build our original 262 miles of electric lines and the rural utility now known as West Florida Electric Cooperative was formed. In 2022, West Florida Electric Cooperative celebrated 85 years of service to the rural residents in Holmes, Jackson, Washington and Calhoun counties.

WFECA is more than just another electric utility. We are different in that our sole purpose for existence is to provide needed services to our members. Every three years we survey our members to determine their degree of satisfaction with our services, their desire for new or additional services, and to discover new concerns that they may have. The last member survey revealed a great level of satisfaction with our existing services, and the progress realized was the direct result of all employees working together toward a common goal, member satisfaction.

Our members are more than just our customers. As members, they are the sole owners of WFECA. The members of the cooperative are the only investors in this company, so we take the responsibility of meeting their expectations very seriously.

The future will pose challenges for WFECA, and as an employee of the cooperative, you will play an important role in meeting these challenges. Each year, WFECA sets specific goals that are designed to meet needs and improve service for our member-owners. While each department in the cooperative is responsible for its own functions and individual goals, our common goal is one, to provide service to our members and meet or exceed their expectations.

Our Mission

West Florida Electric Cooperative Association, Inc. is a member-owned, non-profit electric utility dedicated to providing safe, reliable and competitively priced electricity and other valuable services to our member owners while improving the quality of life for all citizens in our community.

Our Vision

West Florida Electric Cooperative Association, Inc. is the preferred provider of clean, reliable and affordable electricity and other services that enhance the quality of life of our member-owners.

Core Values

As a Touchstone Energy Cooperative, our core values consist of integrity, accountability, innovation and commitment to community. These four values allow us to consistently deliver high standards of excellence to our members.