Carolyn Stiffler
NYS Associate RE Broker, ABR, AHWD, ePro, GREEN, MRP, PSA, SFR, SRES
Diversified To Meet Your Needs
HCR Home Care provides the Peace of Mind and the quality of care you deserve.
Bringing Homes & Families Together Since 1989 SENIOR Real Estate Specialist (SRES) Reverse Mortgage ~ Reverse Purchase for SENIORS GREEN Certified Investing in Real Estate and Starting with a Plan First Time Home Buyers Divorce Sensitive and Non-Partial Domestic Partners/Buying, Selling or Downsizing Pricing Strategy Advisor Military Relocation Professional ( MRP)
ARE YOU OR A LOVED ONE EXPERIENCING: • Change in health • Recent Hospitalization • Falls/fear of falling • Difficulty managing medication • Weight/nutrition issues • Pain issues • Joint replacement recovery • Decline in self-care ability • Mental status changes or depression • Caregiver issues
HCR provides personal and professional nursing, therapy, and aide services when a change in your health requires expert care.
Office: 585-279-8064
800-270-4904 | HCRhealth.com | I embrace positive change, and try to foster a culture of continual growth and improvement.” Skills that make you an effective leader? “I develop trusting, genuine relationships with people that encourage open and honest communication. I balance a kind and caring style with a steadfast commitment to accountability. I am a good listener and a strong communicator.” How can the healthcare industry in the region be improved? “We need to continue to move toward a population health system of care that focuses on prevention and treating people in the lowest cost setting. We need to further develop meaningful value-based payment models that reward outcomes not volumes. Homecare needs to be recognized for the value it provides, and paid adequately to cover costs.” What do you do for fun? “I enjoy playing golf, walking, and playing with my golden doodle. Dinner with special friends, a good book, and the occasional no-brainer TV night paired with a glass of wine!”
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Nancy Smyth Chief executive officer, Rochester Presbyterian Home. With organization since: 1996. In the current position since: 1996. Education: Syracuse University, 1989, Master of Arts degree in gerontology, magna cum laude graduate; State University of New York at Cortland, 1980, Bachelor of Science degree, therapeutic recreation, magna cum laude graduate; Leadership Greater Syracuse, class of 1992. Honors/Awards: Distinguished Service Award, Loretto Geriatric Center, 1992; Volunteer of the Year Award, Greater Rochester YMCA, 1999; Residential Provider of the Year (RPH) Rochester Chapter of the Alzheimer’s Association, 2000; Health Care Achievement Award, Rochester Business Journal, 2005; Carter Williams Award for Excellence in Long Term Care, Lifespan, 2009. Career Highlights: Loretto Geriatric Center-
28 - 2021 Rochester/Finger Lakes Healthcare Guide
Syracuse, New York 1980-1996. Held progressively responsible positions: recreation therapist, director of recreation and volunteer services, corporate director of wellness, administrator. Rochester Presbyterian Home-1996-current. Key Accomplishments: Created a clear vision for Rochester Presbyterian Home with specific targets to guide organizational success, 1996: orchestrated a complete building renovation changing the institutional environment to homelike living areas, 1997-1999; developed four distinct levels of care within Rochester Presbyterian Home and re-defined services to address the unique needs of elders within each care level (assisted living, early-stage dementia care, mid-stage dementia care and advanced dementia care), 1997; maximized occupancy/revenue while decreasing expenses to sustain financially stability, 1997 to present; led the culture change movement within Rochester Presbyterian Home and attained its certification as an Eden Alternative Community, 2002; directed a five-year strategic business plan resulting in new services and the debut of a new model of elder care at Cottage Grove in Chili, 2005-2009; expanded the mission with the opening of a third location at Creekstone