APPENDIX D: INVESTIGATION, SURVEY AND WORKSHOPS The research program comprised both qualitative and quantitative methods, as summarised in Figure D.1. Figure D.1: General research method
Understand current international position on social infrastructure PPPs
Select representative case study projects that are in operational phase and belong to current style of PPP contracts
The first step was obtaining an international perspective of social infrastructure PPP projects. An overview of the findings of this literature review is provided in Appendix B. The second step of the research method involve the selection of representative case study projects. The four jurisdictions involved were asked to nominate projects from the sample domains of health, justice, education, and a catchall category for general public spaces like convention centres referred to in this Report as “other”. The sampling of projects was also constrained or limited to projects where staff representatives are still available to talk about the different elements of the project and where access to service providers can be arranged. It was also important to select PPP projects that have been in operation for at least three years, and where the form of the contractual terms and conditions are commensurate with current practice. Thirdly, jurisdictions were asked to provide background documentation on the projects. This background documentation was to include the scope of the original expectations as detailed in media releases and where possible the original business cases, along with more current materials that indicated how the contracts were in fact at working and functioning through investigation of project reports and independent reviews if they were available. Having gathered these background materials, in the final step the project team progressed to capturing of first-hand data through surveying two primary groups of people involved in the projects, namely, the contract management staff of the case study projects and secondly with the employed service providers of the PPP asset and service.41 Workshops were convened separately with both group in each jurisdiction during June and July 2019, and both groups undertook online surveys pre- and post-workshop.
Have relevant jurisdictions provide project documents detailing original promise and issues experienced
Conduct pre and post online survey and workshops with project representatives
The data for each case study project came from three sources which is summarised in Figure D.2. Figure D.2: Data sources
Commercial, legal, financial project structure
UNDERSTANDING
Contract management view
End user view
D.2 Project selection The case study projects included in the research were nominated by the four jurisdictions as listed in Figure D.3. Figure D.3: PPP projects included in the study
Health
Justice
Education
Other
Royal Women’s (VIC)
Long Bay Forensic Prison (NSW)
Southbank (QLD)
Darling Harbour Live (NSW)
Casey Hospital (VIC)
Auckland South Corrections (NZ)
SEQ Schools (QLD)
Melbourne Convention Centre (VIC)
Long Bay Forensic Hospital (NSW)
NZ Schools (NZ) NSW Schools 1 & 2 (NSW) VIC Schools (VIC)
MEASURING THE VALUE AND SERVICE OUTCOMES OF SOCIAL INFRASTRUCTURE PPPS IN AUSTRALIA AND NEW ZEALAND
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