The Licensing Guys Brochure

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The Licensing Guys have a completely different approach to maximising your business opportunities and keeping you safe and legal.

The Licensing Guys offer a turn-key solution to Pubs, Clubs, Restaurants, Takeaways, Convenience Stores and many other businesses. We are experienced Consultants in Licensing, Compliance, Training, Food Safety and Planning. We know that not everyone wants an expensive Licensing Lawyer on speed dial, and you haven’t the time to train all your staff on the latest legislation and developments.

Sometimes you just need to pick up the phone to a trusted adviser and expert who can get things sorted, or call on a trainer who will come to you to deliver to your staff at your premises at a time that suits you. That’s why we’re here. That’s our mission. We want to clear the smoke, smash the mirrors and dispel the myths around Licensing that has stopped thousands of businesses, just like yours, from being able to access timely high-quality advice and support at an affordable price. Whether you need more functionality or flexibility, or are just dipping your toe into the world of Hospitality, all the services we offer to clients (and all the years of experience that we have) can be bought ‘off the shelf’ with our Support packages. Bolt us onto your existing team as experts, have us lead on your Licensing & Compliance regimes, and we will keep your business optimised, legal, safe and trading.

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The Licensing Guys Paul NEADES has over 25 years’ experience in Licensing and Hospitality, consulting to both independent and multiple operator establishments, offering a thorough understanding of logistics and retail operations. As an awardwinning Licensee, Paul now specialises in training, licensing compliance and food safety audits as well as being a regional representative for the National PubWatch scheme.

Nick SEMPER is a recognised authority in Licensing consultancy, being

qualified in Law and Legal Practice. He has represented numerous clients in Applications or Review Hearings across the UK. He was National PubWatch Police Licensing Officer of the Year 2016-17 and has been awarded a High Sheriff’s Commendation for ‘Great & Valuable Services’ to the Community.

What Do We Do? Having worked in the industry, we know how time consuming it can be to run a successful venture and how important things such as licensing, compliance and training can fall by the wayside. We will take this pressure off you and ensure that you are Legal and Safe so that you can trade without any additional worry. You will have access to advice and support, policies and documents that will guide you in the right direction and keep you on the straight and narrow. Let us show you how you can increase sales and maximise opportunities with your Premises Licence, all included in our support packages.

We give you access to a wealth of industry knowledge and advice, our packages are tailored to your business needs allowing you to manage your time in the confidence we are here to support you. Whether you are a seasoned operator or just starting out, we have packages to suit your needs that are affordable for everyone. We provide exclusive access to: l Licensing guidance l

Policies and Procedures

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Discounted Training

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Telephone Support

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Preferential rates for Hearings

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Food Safety Policies

With our extensive contact network, we liaise with local authorities across the country to deliver results in the shortest possible time.

NB: Although based in Herefordshire, The Licensing Guys provide a nationwide service.

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Who We Can Help? Who are our packages for?

Tony runs a successful chain of bars but does not have the time to keep his eye on the ball with compliance. He contacted The Licensing Guys after one of his managers fell foul of the conditions on his Premises Licence and the Local Authority were contemplating taking the pub to a review. We averted the need for review by liaising with the authorities, implementing new training and putting updated policies and procedures in place. We now provide support to the other pubs in the group, taking the pressure of Tony, which allows him to grow his group in confidence that he has the support.

Rashid has an off-licence in Nottingham and wants to open longer and offer deliveries of alcohol to his customers. He contacted The Licensing Guys to scrutinize his pre-existing Premises Licence and apply for the variation to allow him to gain these extra sales. After consulting to the local authorities and putting in extra training and policies, we applied for the variation and he was granted his new Premises Licence with no representations within 30 days.

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Carl operates a successful hot food delivery firm but one of his employees made a delivery to underage youngsters with disastrous consequences. He urgently contacted The Licensing Guys to defend his business in a sensitive case that could potentially cost him his business. WE examined his current Premises Licence and systems, then offered enhanced remodelled conditions and put in place bespoke training and policies so much so that the local Council were satisfied that the business was in a better place to continue to sell alcohol.

Tina runs a pub that serves food and is new to the industry. She initially thought that she could open the doors and serve customers but after a visit from EHO and a rating of 1 star she has realised that she did not have the knowledge or experience to put all the compliance policies in place to achieve a better rating. She therefore contacted The Licensing Guys and we visited her premises and audited the kitchen and produced a comprehensive report along with policies and procedures in place for her to achieve a better rating on the revisit. We also provided staff training for the whole team as this was also not in place. Tina has signed up to our support package for her peace of mind to ensure she has the back up when needed.

Customers we’ve supported...

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Starter Support Package £49.95pcm

Our Support Packages The Licensing Guys are DIFFERENT to other companies and have a personal commitment to helping SUPPORT you and your business when you need us most.

Our Most Popular Package £69.95pcm

There may be times when you are unsure of the correct route to take, we are always at the end of the phone to HELP you when you need us for that important direction. Our simple packages offer you ESSENTIAL support that’s affordable but most importantly will keep you Legal, Safe & Trading.

Premium Support & Compliance Package £89.95pcm

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4 x Responsible Alcohol Retailing (RAR) Training for your Staff 4 x Annual (RAR) Refresher Training for your Staff 1 x Annual Compliance Audit 1 x Temporary Event Notice (TEN) Telephone Support 09:00 x 17:00hrs Mon to Fri

6 x Responsible Alcohol Retailing (RAR) Training for your Staff 6 x Annual (RAR) Refresher Training for your Staff 1 x Annual Compliance Audit 2 x Temporary Event Notices (TEN) Telephone Support 09:00 - 17:00hrs Mon to Sun Compliance Policies, Posters and Incident/Refusals Logs.

6 x Responsible Alcohol Retailing (RAR) Training for your Staff 6 x Annual (RAR) Refresher Training for your Staff 1 x Award for Personal Licence Holders Course 1 x Annual Compliance Audit 2 x Temporary Event Notices (TEN) Telephone Support 24 hrs a day, 365 days per year. Compliance Policies, Posters and Incident/Refusals Logs.

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What Our Clients Say About Us? Here are a few of our clients that have used The Licensing Guys for their individual needs. We've used the Licensing Guys for the last couple of years now for our all licensing requirements - great to work with, quick coming back to you and most importantly they know their stuff! Thanks Nick and Paul.

Next Steps Book a FREE licensing audit with The Licensing Guys – your No 1 choice for turn-key solutions for Pubs, Clubs, Restaurants, Takeaways, Convenience Stores and many other businesses all you have got to do is GET INTOUCH. Whether you’re an experienced operator or just starting out as a hospitality or services provider, you can book yourself a FREE audit to determine if:

James Manning Shack Revolution

• You have maximised your business opportunities We used the services of The Licensing Guys to obtain our licence on our new taproom in Malvern, Despite numerous public representations Nick & Paul gave us the confidence to keep going and they successfully obtained our licence at the hearing, we highly recommend them and thank them for their great service. Francis Casey Malvern Hills Brewery

We needed to train up more of our team in order to maintain our excellent service to our students and the wider community. Having worked with Nick and Paul in previous roles, I knew I could rely on them not only to provide up to date training to my staff, but to offer it in a professional yet fun and engaging manner. My team thoroughly enjoyed the training, finding it very insightful, and not just for work purposed but for their social life as well – they could finally understand why there were such strict rules re. licencing and how ignoring these could have catastrophic consequences. I would not hesitate to recommend The Licencing Guys – experienced, knowledgeable, engaging – EXPERTS!

• You are currently operating safely and legally. The next step is for you to CALL US on 01432 373 603 or email info@thelicensingguys.com to book your FREE licensing audit TODAY. We look forward to helping you comply and grow your business.

Book your

Nick

Paul

FREE

Licensing A udit Today!

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Call us on

01432 373 603 or email

info@thelicensingguys.com to book your FREE licensing audit today.