Integrating eCommerce and SAP Business One
eCommerce is the ability to conduct on-line shopping from a B2B or B2C website. With the popularity of online shopping, most businesses are offering it to customers. Ecommerce integration will merge customer’s online transactions with your back-office business software.
Options for integrating eCommerce and SAP Business One When online shopping is offered by a company using SAP Business One for their business management software, there are options in the different ways to integrate eCommerce into SAP Business One. Option 1 – One-way integration of eCommerce into SAP Business One A one-way integration of eCommerce means that online orders are pushed into SAP Business One for order processing without someone having to manually enter them. If your current website or marketplace is able to produce a file of orders on a regular basis, this file can be intercepted by an integration tool in order to capture order details and push them into SAP Business One as deliveries. This can be accomplished with a number of toolsets available by experts in eCommerce integration and proven to work hand-in-hand with SAP Business One. Typically, a one-way integration is less expensive than a two-way integration. Option 2 – Two-way integration of eCommerce into SAP Business One A two-way integration of eCommerce means that online orders are pushed into SAP Business One for order processing, similar to one way. But two-way integration can also include the ability to push inventory details and quantities from SAP Business One into your eCommerce site to maintain up to date product information. It could include the ability to push outbound shipping details and tracking numbers from SAP into the eCommerce website so customers can track packages. The advantage to a two-way integration is that businesses no longer need to maintain a separate file of items, prices, and customers within SAP and the website. When SAP is the “master” for this data, staff only has to maintain the data in one place, saving time and reducing errors.