Indigo Training and Development Directory

INDIGO TRAINING DIRECTORY.

TRAINING YOUR PEOPLE MAKING COMPANIES BETTER

Edward de Bono’s

IN CREATIVITYTM

WELCOME TO INDIGO... WE MAKE COMPANIES BETTER.

I wanted to thank you for taking the time to look through what we at Indigo are most proud of – our training solutions.

This directory outlines our core training workshops, and how we can deliver these for individuals, teams and for whole organisations globally.

Since 2001, we’ve had the honour of delivering these solutions to some of the world’s biggest organisations; making companies better thinkers, better communicators and better project managers.

This directory is an excellent ‘first step’ in understanding what we do, we firmly believe in partnering with our clients. Why not call us on +44 (0)20 8334 7140, to talk to us about your training needs and start your learning journey with Indigo.

We look forward to hearing from you...

Robert Fisher Director

WHAT WE DO

Indigo is a management development agency, operating globally, providing leading-edge training solutions to some of the world’s largest organisations.

We are passionate about our customers’ needs and share your vision to make the most of your people through the face-to-face and online training we deliver. With over 21 years’ experience of partnering with public and private sector organisations across the globe, we are proud to help companies realise their potential.

FIND OUT MORE AT: www.indigobusiness.co.uk

INDIGO SIMULATIONS™

Our suite of project and programme focused management simulations allow you, your team and even your whole organisation to practice your project management skills in a safe, computerbased and facilitated workshop.

HOW WE DELIVER TRAIN YOU:

Our most popular workshops are open to all and are ideal for individuals, smaller groups and those reviewing workshops before wider roll out. Delivered virtually (online) and in major cities throughout the UK

TRAIN YOUR TEAM:

In-house delivery gives you the flexibility to train teams, groups and departments - reducing delegate travel, training cost and environmental impact.

All workshops can be delivered virtually (online – using major platforms) or face-to-face, at your choice of location, in the UK or internationally. Selected workshops can be blended (online and face-to-face delivery). Call us on +44 (0)20 8334 7140 to find out more.

Develop the capability of your organisation and make the most of your budget, with content that meets your objectives by choosing:

• Off-the-shelf workshops – delivered at your preferred time and locations.

• Customised content – delivering elements of the content specific to your challenge or organisation.

• Bespoke training programmes – consulting with you to meet your objectives, building programmes that fit your exact requirements.

• Speakers – fun and engaging experts that deliver keynote presentations, seminars and team development events.

• Executive coaching – one-to-one for that personal touch.

TRAIN YOUR ORGANISATION:

Licence your own training delivery teams to deliver our workshops directly. This is the most cost-effective way, for corporate trainers and education providers, to offer some of our most popular workshops within your organisation or to your clients. You, or your in-house trainers will be taught by one of Indigo’s Master Trainers, who have developed thousands of delegates to the very highest standards.

Edward de Bono’s Lateral Thinking Page 6

Edward de Bono’s Six Thinking Hats ® Page 9

Think on Your Feet ®

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Writing Dynamics™ Page 14

Indigo Simulations: Stakeholder Engagement™ Page 22

WORLDWIDE DELIVERY

PUBLIC WORKSHOPS IN-HOUSE WORKSHOPS

We are proud to work with hundreds of different organisations, across private and public sectors, from multinationals to SME’s – throughout the world.

Our open public workshops are delivered in major UK cities and online.

Our network of worldwide trainers are already delivering what you want, when and where you want it, to organisations like yours, in over 32 countries.

With an enviable loyalty rate, our clients tell us we have the right solutions, experience and knowledge to make a real difference.

Innovate

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Creative thinking and innovation is not just about making new and unique things, it’s also about improving and refining processes. Forward thinking, continuous improvement, productivity and engagement focused organisations power their problem-solving, innovation and creative thinking with our proven workshops.

Edward de Bono’s Lateral Thinking

Empower your people to challenge current thinking, solve problems and generate new ideas.

Edward de Bono’s Course in Creativity™

Enhance communication skills, generate more creative ideas, reduce conflict and improve team results.

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Dr Edward de Bono is recognised by many as the world’s leading authority on conceptual thinking and driver of innovation, leadership, creativity and problem-solving. He is the inventor of Lateral Thinking as a thinking and creativity tool. Indigo are proud to be UK Distributor for Edward de Bono Limited (Edward de Bono’s suite of business creativity and thinking programmes).

creativity

ideas | thinking

Master creative thinking, innovation and problem-solving techniques.

EDWARD DE BONO’S LATERAL THINKING

Empower your people to challenge current thinking, solve problems and generate new ideas.

OVERVIEW

2 DAYS

Creativity is not just about creating something new, it’s a very important tool that helps to define and improve processes and products. This is Dr. Edward de Bono’s internationally acclaimed business creativity and innovation workshop. The tools and techniques provided will empower you to:

• Challenge current thinking.

• Problem solve effectively and efficiently.

• Generate innovative ideas.

WHO IS IT FOR?

Individuals, managers, senior managers and leaders in any industry who want to make their organisation more innovative in the face of growing competition, and the emergence of new business models.

WORKSHOP BENEFITS

Lateral Thinking will equip you with solid, practical methods for challenging current thinking, you’ll learn:

• How to harness your own creativity so that it can work for you, when you need it.

• To solve problems and generate new ideas – meeting the challenges of today’s business environment.

• Practised skills that can be applied back in the workplace.

DELIVERY METHODS

Open public workshops – book online at: www.indigobusiness.co.uk/latt

In-house courses – enquire:

call +44 (0)20 8334 7140

email inco@indigobusiness.co.uk

Trainer accreditation – deliver this workshop to your team or clients, enquire:

call +44 (0)20 8334 7140

email accred@indigobusiness.co.uk

FIND OUT MORE: www.indigobusiness.co.uk/latt

Enhance

EDWARD DE BONO’S COURSE IN CREATIVITY ™

3 DAYS

OVERVIEW

Dr. Edward Be Bono’s Course in Creativity™ combines two time-tested, results-driven methodologies created by Dr. Edward de Bono, the Six Thinking Hats® and Lateral Thinking. As a result, the tools in these systems will improve team results and organisation productivity by:

• Enhancing communication skills.

• Generating more creative ideas and solving challenging problems.

• Reducing conflict and generating consensus in decision-making.

WHO IS IT FOR?

Directors, HR leaders, department managers, heads of departments, supervisors and anyone responsible for bringing effective change and innovation into their organisation.

WORKSHOP BENEFITS

You will learn to:

• Think in parallel with others, controlling egos and encouraging everyone to contribute.

• Organise and lead effective meetings.

• Dramatically increase the number of new ideas.

• Anticipate change and prepare for the future.

• Rigorously evaluate ideas, eliminating costly mistakes.

• Execute work plans on time and within budget, saving time and money.

DELIVERY METHODS

Open public workshops – book online at: www.indigobusiness.co.uk/cicr

In-house courses – enquire:

call +44 (0)20 8334 7140 email inco@indigobusiness.co.uk

FIND OUT MORE:

www.indigobusiness.co.uk/cicr

communication skills, generate more creative ideas, reduce conflict and improve team results.

Evaluate fast | smart | efficient

Support and enhance collaboration, thinking and idea generation.

World-renowned techniques give you the ability to maximise you or your team’s thinking, evaluation and decision-making techniques. Reducing conflict, increasing consensus and promoting a more collaborative, cohesive and positive work environment.

Edward de Bono’s Six Thinking Hats ® Page 9

Transform thinking and communication in your organisation with this internationally renowned decision-making and idea evaluation workshop.

Edward de Bono’s Focus on Facilitation™

Transform your facilitation skills and confidently manage team interactions, gain consensus from groups with no more wasted time or missed opportunities from ineffective meetings.

Structured Interview Masterclass™

Enhance existing interview skills and develop the techniques to make objective recruitment and selection decisions.

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Dr. Edward de Bono is recognised by many as the world’s leading authority on conceptual thinking and driver of innovation, leadership, creativity and problem-solving. He is the inventor of Lateral Thinking as a thinking and creativity tool. Indigo are proud to be UK Distributor for Edward de Bono Limited (Edward de Bono’s suite of business creativity and thinking programmes).

Find out more about Dr Edward de Bono at www.indigobusiness.co.uk/debono

EDWARD DE BONO’S SIX THINKING HATS®

OVERVIEW

Dr. Edward de Bono’s Six Thinking Hats® is a globally renowned tool that will change the way your team thinks and communicates – with real effect and impact. You will be able to:

• Reduce adversarial thinking and encourage clearer, more effective thinking and idea development.

• Shift your thinking (and others) from negative to positive; and from emotional reactions to facts within seconds.

• Identify solutions and tackle problems in a timely and cost-efficient way.

WHO IS IT FOR?

Anyone who wants to improve team-working, hold more productive meetings, generate new ideas and solve problems faster. It will be especially beneficial to the following groups:

• Project/strategy teams.

• Departmental managers and their teams.

• Managers and executives who require greater levels of innovation and creativity.

• Individual contributors and teams working in highly competitive or changing environments.

WORKSHOP BENEFITS

Dr. Edward de Bono’s Six Thinking Hats® system is a simple and powerful tool. It teaches creative problem-solving skills so you and your team can:

• Lead shorter, more productive meetings.

• Look at decisions and problems systematically.

• Generate more and better ideas.

• Reduce conflict.

DELIVERY METHODS

Open public workshops – book online at: www.indigobusiness.co.uk/hats

In-house courses – enquire:

call +44 (0)20 8334 7140

email inco@indigobusiness.co.uk

Transform thinking and communication in your organisation with this internationally renowned decision-making and idea evaluation workshop. 1 DAY Edward

Trainer accreditation – deliver this workshop to your team or clients, enquire:

call +44 (0)20 8334 7140

email accred@indigobusiness.co.uk

EDWARD DE BONO’S FOCUS ON FACILITATION™

OVERVIEW

Evolve and enhance your facilitation skills to deal with the toughest challenges and achieve breakthrough results.

Dr. Edward De Bono’s facilitation techniques do not scrutinise your delivery process. Instead, using a proven system, the focus is on the thinking, planning and actions you can take to improve results:

• Reducing the time spent planning, creative problem-solving and conducting group thinking sessions, meetings and interactions.

• Drilling down into the thinking needed to encourage collaboration.

• Increasing engagement, gaining consensus and buy-in – faster!

WHO IS IT FOR?

The workshop is designed for anyone, no matter what industry sector, who works hard to think collaboratively with a team, needing to get good quality thinking out of people.

It is also suitable for established facilitators looking to overhaul their facilitation skills and knowledge.

You will need to have attended Dr. Edward de Bono’s Six Thinking Hats® workshop.

WORKSHOP BENEFITS

This workshop teaches practical tools. You’ll walk away with a facilitator pack of resources that support you when applying these new techniques. You will also benefit from:

• Increased focus and creating positive engagement where everyone plays a part in a successful result.

• Faster, stronger decisions.

• Gaining a competitive-edge and doing more with less through creative problem-solving.

• Saving everyone’s time and reducing stress levels through improved and more effective planning.

• Optimised resources and a consensusbased culture of decision-making.

DELIVERY METHODS

Open public workshops – book online at: www.indigobusiness.co.uk/fof

www.indigobusiness.co.uk/fof

In-house courses – enquire: call +44 (0)20 8334 7140 email inco@indigobusiness.co.uk

STRUCTURED INTERVIEW MASTERCLASS™

OVERVIEW

Select, interview and recruit the right candidate every time with a practical approach. Enhance existing interview skills and save time when recruiting by:

• Developing and implementing techniques to make objective recruitment and selection decisions.

• Adopting and practicing a competency based approach.

• Turning theory into practice.

WHO IS IT FOR?

Managers or decision-makers with less exposure to interviewing, but who are likely to be involved in the final stage of the selection process. Anyone:

• Interviewing, having never been formally trained.

• With experience in interviewing who wants to take this skill a step further.

• Responsible for developing interview strategy.

WORKSHOP BENEFITS

This workshop has been specifically developed for managers and leaders who need to plan, conduct and manage successful interviews. It:

• Reduces recruitment costs and time.

• Provides you with the tools to identify high-performing people.

• Removes the risks of taking a ‘gut feel’ approach.

• Eliminates vague hypothetical responses and ‘veneer’ from candidates.

• Ensures you evaluate and measure technical and interpersonal capabilities.

• Maximises the potential for successful selection and retention.

DELIVERY METHODS

In-house courses – enquire: call +44 (0)20 8334 7140 email inco@indigobusiness.co.uk

Communicate clarity | brevity | impact

The ability to communicate, formally and informally, is key to your success in business. Whether you are presenting yourself, your organisation or your products to prospective customers, existing contacts or internal stakeholders – being able to get your message across effectively will help you to succeed.

Think on Your Feet ®

Communicate with impact using verbal communication techniques. These are proven to help you organise and present your ideas with little or no time to prepare.

Writing Dynamics™

Increases your productivity by writing effectively, efficiently and fast!

The Skilled Presenter™

Prepare and deliver like a professional, and focus on how listeners perceive you – delivering a knockout presentation.

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By attending our Think on Your Feet® , Writing Dynamics™ and Skilled Presenter™ workshops you qualify for Personal Development Units (PDUs) towards your PMP.

Registered by Mcluhan & Davies Communications inc. Code 3785. The PMI Registered Education Provider logo is a registered mark of the Project Management Institute, Inc.

Indigo Business Services Limited are sole UK distributors for McLuhan & Davies Communications Inc

Tangible, easy to use techniques that provide clarity, brevity and impact in all forms of verbal and written communication.

THINK ON YOUR FEET ®

Communicate with impact using verbal communication techniques. These are proven to help you organise and present your ideas with little or no time to prepare.

OVERVIEW

2 DAYS

The complete verbal communication programme – Think on Your Feet® provides techniques to speak spontaneously with clarity, brevity and impact:

• Making every conversation count, with structure and purpose.

• Ensuring your ideas are understood and remembered.

• Dramatically improving thinking and communication skills when on-the-spot.

WHO IS IT FOR?

Anyone who needs to communicate in their job, including: senior executives, managers, sales and marketing professionals, technical specialists, financial analysts, public affairs experts, and training professionals.

WORKSHOP BENEFITS

By focusing on your ability to think quickly and clearly, you’ll be able to:

• Respond confidently and concisely in all formal, informal and ad-hoc situations, especially when caught on-the-spot or under pressure!

• Explain complex ideas and handle tough questions by condensing your thoughts, simplifying information and avoiding listener overload.

• Maximise your ad-hoc communications.

DELIVERY METHODS

Open public workshops – book online at www.indigobusiness.co.uk/toyf

In-house courses – enquire: call +44 (0)20 8334 7140

email inco@indigobusiness.co.uk

Trainer accreditation – deliver this workshop to your team or clients, enquire: call +44 (0)20 8334 7140

email accred@indigobusiness.co.uk

Professional development units per workshop units - PMP®/PgMP® Code 3785

WRITING DYNAMICS™

Increases your productivity by writing effectively, efficiently and fast! 2 DAYS

OVERVIEW

Writing Dynamics™, developed by professional writers, targets the improvement of a business professional’s written communication skills – no matter what industry or level of seniority. You will:

• Develop a complete, systematic approach to writing for business.

• Produce messages that gain attention, are understood and readable.

• Save time, prevent writer's block, and increase productivity and creativity through writing effectively and efficiently.

WHO IS IT FOR?

Anyone who needs to plan and write a wide variety of technical and non-technical documents.

WORKSHOP BENEFITS

Our three-stage writing system helps you PLAN using creative and structured thinking, DRAFT in record time and EDIT for impact:

• Get your reader’s attention.

• Ensure your key messages are understood.

• Save you and your reader time.

DELIVERY METHODS

Open public workshops – book online at: www.indigobusiness.co.uk/wdyn

In-house courses – enquire: call +44 (0)20 8334 7140

email inco@indigobusiness.co.uk

Trainer accreditation – deliver this workshop to your team or clients, enquire: call +44 (0)20 8334 7140

email accred@indigobusiness.co.uk

Professional development units per workshop units - PMP®/PgMP® Code 3785

FIND OUT MORE: www.indigobusiness.co.uk/wdyn

THE SKILLED PRESENTER™

Prepare and deliver like a professional, and focus on how listeners perceive you – delivering a knockout presentation.

OVERVIEW

2 DAYS

The Skilled Presenter™ examines how to deliver a presentation. You’ll be able to practise in a safe environment by delivering stand-up presentations, and receiving feedback from the instructor and other participants. This and the structured techniques learnt, will enable you to:

• Craft content and position your ideas.

• Overcome stress, field questions and maintain control.

• Utilise the most powerful forms of persuasion to achieve impact.

WHO IS IT FOR?

Anyone who presents in management meetings, delivers sales presentations, briefings, or employee presentations. You will receive plenty of practice and hear evaluations about your delivery from our instructor and other participants.

WORKSHOP BENEFITS

• Plan – you’ll be able to focus on what your audience wishes to hear, so keeping them interested.

• Practise – having planned and prepared, you will ‘practise, practise, practise’ your own presentations.

• Confidence – practical and proven exercises give you the confidence to use your gestures, stance and voice to maximum effect - get your message heard!

• Feedback – realise where you need to improve, by recording your presentation, helping ongoing self-assessment in a safe environment.

DELIVERY METHODS

Open public workshops – book online at: www.indigobusiness.co.uk/pres

FIND OUT MORE: www.indigobusiness.co.uk/pres

In-house courses – enquire: call +44 (0)20 8334 7140 email inco@indigobusiness.co.uk Professional development units per workshop units - PMP®/PgMP® Code 3785

Activate planned | organised | measured

Robust

Achieve results ‘on time, on budget and on target’ with our techniques and frameworks for project managers, teams and sponsors or those who manage projects. Aligned with the latest best practice, our practical workshops provide tried and tested methods for delivering perfect projects that do not focus on just theory.

Practical Projects™

Do more with less and understand the fundamentals of project management.

Project Management Survival Guide™

The complete project management workshop that helps everyone involved in projects to be more planned, more organised and reduce risk.

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Respond quickly and react positively to change with a practical understanding of developing and delivering projects using Agile.

The Scrum Survival Guide™

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Understand the principles and theory underpinning Agile, the Scrum framework, the Scrum team and the Scrum Master’s role to deliver iterative Agile projects, even in complex and changing environments

tools and techniques to ensure project teams, managers and sponsors have the skills needed to do more with less, and make it happen.

OVERVIEW

Understand the fundamentals of project management and gain a practical, widely applicable framework. In easy common-sense steps, it:

• Introduces project management, cutting through the terminology.

• Provides a taster of techniques to take away and use immediately.

• Examines how managing yourself (time management) is the foundation to managing others (stakeholder management).

WHO IS IT FOR?

Anyone who has to do more, with less – including:

• Operational managers and staff with a portfolio of small multiple projects, in addition to their day job.

• Those new to project management, or those who have had no formal training.

WORKSHOP BENEFITS

If you need to make an immediate start in project management, this workshop:

• Supports you towards managing projects more effectively.

• Reduces confusion by cutting through the jargon.

• Ensures you can add value with a range of practical tips and tools.

• Helps you to manage time.

• Introduces you to stakeholder management.

DELIVERY METHODS

In-house courses – enquire: call +44 (0)20 8334 7140 email inco@indigobusiness.co.uk

PROJECT MANAGEMENT SURVIVAL GUIDE™

The complete project management workshop that helps everyone involved in projects to be more planned, more organised and reduce risk.

OVERVIEW

2 DAYS

This essential workshop, covers the fundamentals of project management and provides a practical, widely applicable framework. In easy common-sense steps, it:

• Introduces project management, cutting through the terminology. It provides an insight into the most common pitfalls and how to avoid them.

• Helps you effectively analyse and manage your stakeholders to get the right decisions made quickly.

• Develops an understanding of key roles and responsibilities of stakeholders including the Project Manager, Sponsor and team members.

WHO IS IT FOR?

Anyone who has to do more, with less – including:

• Operational managers and staff with a portfolio of small multiple projects, in addition to their day job.

• Those new to project management, or those who have had no formal training.

• Graduates who need to move away from academic thinking around project delivery to successfully deliver projects in a business environment.

WORKSHOP BENEFITS

Make an immediate start in project management by:

• Managing projects and time more effectively.

• Reducing confusion by cutting through the jargon.

• Adding value with a range of practical tips and tools.

• Appreciating the importance of stakeholder management.

• Developing confidence, improving your chances of success and ability to mitigate risks effectively.

DELIVERY METHODS

Open public workshops – book online at: www.indigobusiness.co.uk/pmsg

In-house courses – enquire: call +44 (0)20 8334 7140 email inco@indigobusiness.co.uk

FIND OUT MORE: www.indigobusiness.co.uk/pmsg

AGILE PROJECT FUNDAMENTALS™

Respond quickly and react positively to change with a practical understanding of developing and delivering projects using Agile.

OVERVIEW

This workshop teaches you the fundamentals of Agile project management. Which is an approach specifically designed to address these challenges, repeatedly delivering an ever-more accurate solution to time/cost/quality in a way that ensures maximum value and project customer engagement.

On this workshop you will learn Agile approaches, tools and techniques, so you can:

• Enhance productivity by delivering high-quality results with flexibility, speed and agility.

• Adapt to, and embrace, changing project requirements.

• Improve stakeholder relationships, client satisfaction and project value through proactive collaboration, cooperation and project transparency.

WHO IS IT FOR?

This introduction is suitable for anyone who is delivering a project and those who want to get a better understanding of, or introduce the Agile approach.

WORKSHOP BENEFITS

The workshop focuses on the practical steps needed to run, or play a part in, an Agile project. You will be able to:

• Adapt – Changing customer needs are accommodated easily.

• Focus – Maximising value for all stakeholders.

• Be in control – Giving confidence to the wider organisation.

• Deliver – Maintaining project momentum and allowing benefits to be realised early.

DELIVERY METHODS

In-house courses – enquire: call +44 (0)20 8334 7140 email inco@indigobusiness.co.uk

THE SCRUM SURVIVAL GUIDE™

2 DAY

OVERVIEW

Scrum is based on an empirical approach, which emphasises that knowledge and understanding comes from experience, with decision-making based on what is known. This workshop will help you:

• Approach projects confidently in iterative steps, testing at different points and welcoming constant change even when faced with conflicting priorities.

• Focus on tasks that provide tangible outcomes and business benefits, by concentrating on what the business wants, by delivering little and often.

• Ensure flexibility by adopting an Agile mindset – when you plan and analyse you don’t always know what’s going to happen.

WHO IS IT FOR?

Not just for IT teams, This workshop helps to successful implement Scrum and Agile for: business and team leaders; traditional Project Managers; Scrum and Agile practitioners; creatives; start-up’s and enterprise teams.

WORKSHOP BENEFITS

Often the business does not know what it wants at the time of initial brief, this can cause complex issues for the project teams trying to deliver the project. Combine this with the wrong people and a project leader who’s maxed-out to give the perfect recipe for project failure! This workshop will help you to:

• Develop an interative approach to projects.

• Focus on delivery and resources that maximise success.

• Adopt a flexible mindset and embrace change.

DELIVERY METHODS

In-house courses – enquire: call +44 (0)20 8334 7140 email inco@indigobusiness.co.uk

FIND OUT MORE: www.indigobusiness.co.uk/scr

Simulate prepared | equipped | practised

Simulated learning blends immersive ‘virtual’ gaming with face-to-face tuition to create a ‘real-life’ learning experience.

Our computer-based simulations allow you to hone your skills in a risk-free and highly-engaging environment. You will experience a life-like work scenario with real challenges; everyday disruptions (email, phone calls, meetings); and stakeholders who interact and tell you what they think of your decisions.

Detailed performance reports, with feedback from an expert facilitator, provide invaluable insights to help you correct behaviours back in the workplace.

Indigo Simulations: Stakeholder Engagement™

Gain buy-in and build stakeholder consensus to benefit from lasting solutions to problems and avoid costly, time-consuming failure.

Indigo Simulations: Project Leadership™

Evolve your project knowledge into confident leadership, no matter how big and complex the project.

Indigo Simulations: Leading Change™

Minimise the impact of change on performance, retaining your best talent and customers.

Indigo Simulations: Programme Management™

Make your programmes fly by confidently stepping-up to the serious challenge of programme management.

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INDIGO SIMULATIONS: STAKEHOLDER ENGAGEMENT™

Gain buy-in and build stakeholder consensus to benefit from lasting solutions to problems and avoid costly, time-consuming failure.

OVERVIEW

Bring to life the universal challenge of gaining buy-in and approval across a range of interested parties, with often different and conflicting agendas. You will:

• Interact with internal and external stakeholders in a realistic computer-based simulation, learning from your mistakes, risk-free.

• Learn, use and apply a practical process, utilising professional tools, techniques and templates.

• Advance your stakeholder management skills and behaviours with direct and structured feedback.

WHO IS IT FOR?

Anyone who needs to develop and safely practice the skills to engage with, interact and influence stakeholders (both inside and outside their organisation). This may be for an ongoing customer relationship, project or initiative.

WORKSHOP BENEFITS

Attendees experience genuine light-bulb moments regarding effective and ineffective behaviours, leading to positive changes. You will be able to have an immediate impact back in the workplace by:

• Confidently dealing with your stakeholders and developing relationships – saving time and stress.

• Improving interaction, listening and influencing skills.

• Using your effective communication plan and take-away toolkit.

FIND OUT MORE: www.indigobusiness.co.uk/sten

DELIVERY METHODS

Open public workshops – book online at: www.indigobusiness.co.uk/sten

In-house courses – enquire: call +44 (0)20 8334 7140 email inco@indigobusiness.co.uk

Trainer accreditation – deliver this workshop to your team or clients, enquire: call +44 (0)20 8334 7140

email accred@indigobusiness.co.uk

LEADERSHIP™

Evolve your project knowledge into confident leadership, no matter how big and complex the project.

OVERVIEW

2 DAYS

Stepping up to the role of leading a project is intimidating. Achieving project objectives on time, on budget and whilst keeping major stakeholders happy, is key to success. You will:

• Learn to manage multiple aspects of a large, complex two-year project, in a realistic computer-based simulation. And optimise business outcomes whilst juggling risks, changes, resources and budget.

• Interact with key stakeholders, inside and outside the organisation, who will ultimately judge performance, throughout the life of the project.

• Gain confidence with immediate feedback on what you are doing right. Receiving constructive feedback on those areas that need further development, with reference to best practice tools, techniques and frameworks.

WHO IS IT FOR?

Project leaders and managers who are stepping up to larger or more challenging projects. Also ideal for project teams, who will benefit from going through the workshop together. They will gain valuable insight on how to make decisions in complex, fast-moving scenarios.

WORKSHOP BENEFITS

Make good decisions under pressure and lessen risk of failure by being thoroughly prepared for the challenge of a bigger project. You will:

• Learn how to communicate issues, so that decisions are made quickly and optimally, avoiding nasty surprises.

• Gain experience in leading a team and managing stakeholders, sponsors and steering groups.

• Enhance your skills when dealing with ambiguity and incomplete information.

• Save time and be more impactful by identifying and concentrating on things that work.

• Organise information and track your actions to confidently report the project status and future outcome.

DELIVERY METHODS

www.indigobusiness.co.uk/pled

In-house courses – enquire: call +44 (0)20 8334 7140 email inco@indigobusiness.co.uk

INDIGO SIMULATIONS: LEADING CHANGE™

Minimise the impact of change on performance, retaining your best talent and customers.

OVERVIEW

In today’s challenging business environment, the need for businesses to reinvent themselves is ever more evident. Often this essential process is fraught with problems and pitfalls. The non-delivery of benefits and mismanagement of human aspects are just two of the reasons change initiatives fail. This workshop will provide change leaders with:

• Structure, process and practical steps to support the implementation of change initiatives, alongside business-as-usual.

• Hands-on experience, in a realistic computer-based simulation, of handling multiple stakeholder groups in a complex merger. With the objective of retaining maximum long-term value.

• The knowledge and skills to effectively lead people through change without losing internal talent or customers.

WHO IS IT FOR?

Change leaders, senior managers, directors and C-Suite members, who are interested in creating the best possible organisational culture for implementing change at pace.

WORKSHOP BENEFITS

You’ll be able to lead people through major change ensuring minimal disruption from loss of performance and talent, by:

• Confidently managing change, capitalising on the benefits, rather than just letting it happen.

• Building organisational resilience, to cope with unexpected change.

• Ensuring people are more positive and supportive, accelerating change rather than resisting it. With less negative impact on business-as-usual.

www.indigobusiness.co.uk/ledc

• Avoiding some of the fall-out and stress from poorly handled change.

• More efficient and effective use of people, money and equipment.

• Quickly and effectively dealing with resistance to change, by understanding what to look for and how to deal with it.

DELIVERY METHODS

In-house courses – enquire: call +44 (0)20 8334 7140 email inco@indigobusiness.co.uk

INDIGO SIMULATIONS: PROGRAMME MANAGEMENT™

Make your programmes fly, by confidently stepping-up to the serious challenge of programme management.

OVERVIEW

3 DAYS

Upskill from project to programme management and deliver the desired business outcomes with this practical, strategic-level catalyst.

It includes computer-based simulations that focus on the skills required and challenges faced by Programme Managers. Packed with practical tools and guidance on decision-making and stakeholder management within programmes. You will be able to:

• Assimilate complex information and use it to make good decisions at pace.

• Use industry recognised tools and techniques to create tracking and reporting systems, to manage multiple stakeholders whilst remaining on track.

• Proactively and professionally manage risks and changes, remaining within budget and timescale.

WHO IS IT FOR?

The workshop is aimed at new Programme Managers; those who have experience but no formal training; and Project Managers who are stepping up to programme management.

WORKSHOP BENEFITS

Become a more effective and efficient Programme Manager by:

• Proactively mitigating risk and contingency planning – reducing organisational exposure.

• Engaging and influencing the right stakeholders, and streamlining communications – delivering the best business outcomes in a defined timescale.

• Managing complexity and dealing with ambiguity in a fast-changing, cross-functional environment.

• Implementing strong financial control and tracking, to feed into decisions on risk, timelines and resources.

• Prioritising conflicting needs and having the confidence to push back, where needed.

• Managing stress and pressure through the use of a complete programme management toolkit.

DELIVERY METHODS

In-house courses – enquire: call +44 (0)20 8334 7140 email inco@indigobusiness.co.uk

TRAINING FOR TRAINERS

Accrediting your own trainers is the most cost-effective way to offer our most popular workshops within your organisation or to your clients. You, or your in-house trainers will be taught by some of Indigo’s globally recognised Master Trainers, who have been specially authorised to train these programmes to other trainers, to the highest standard.

TRAINER ACCREDITATION:

• Provides cost-effective delivery to large numbers of delegates.

• Allows you to dovetail our programme to fit your precise organisational strategy.

• Ensures consistency of delivery across your global organisation.

• Offers multi language materials and regional support.

OUR ACCREDITATION PROGRAMMES TEACH YOU HOW TO:

• Master the techniques – so you will have the hands on experience required to understand the needs of your delegates and the challenges they need to solve.

• Perfect your delivery of the workshop – to the high standard expected by your Master Trainer and the global IP holders. Bi-lingual trainers can then deliver the workshop using licensed language variations of the materials.

• Field difficult questions and support your delegates – before, during and after each workshop you deliver.

4 Simple Steps To Trainer Accreditation

THERE ARE 4 SIMPLE STEPS TO TRAINER ACCREDITATION WITH US:

STEP 1: APPLY

We’ll run through the process in detail, ensuring our trainer accreditation options are right for you.

STEP 2: LEARN

Part 1 – Attend the accreditation workshop.

Part 2 – Team teach your first event.

STEP 3: TEACH

Upon your successful trainer accreditation, team teach and Master Trainer approval, we will work with you to maximise your training opportunities and abilities. It’s our role to support you, keep you up-to-date and ensure the highest quality delivery in all our workshops.

STEP 4: REFRESH

Your customers and delegates need to know that they are working with the best trainers with the most up-to-date content and using licensed materials. To ensure quality of delivery and depth, you are required to re-accredit every two years.

You can accredit in:

Call us on +44 (0)20 8334 7140 to arrange a meeting with a certification consultant, who will run through the process in detail, the criteria for success and your plans for implementation.

LEARNING PATHWAYS

Our learning pathways are developed with the progression of people and their organisation in mind. Their primary aim is for participants to learn, practise and reinforce skills. Packed with practical learning experiences, these provide a valuable and distinct journey.

The vision, whilst on this journey, is that no matter what location or role, the learning experience progresses their skills and capabilities.

SPECIFIC TO YOUR ORGANISATIONS

We’ve developed bespoke learning pathways for many different types of organisation around the world - delivered by us, your trainers or in association with other learning providers.

The following is an example of a bespoke ‘Communication Pathway’. This promotes confidence, credibility and creativity to deliver on the demands of any role:

• Situation analysis, problem-solving and decision-making.

• Creative thinking and on-demand innovation.

• Influencing others by confidently using multiple communication styles.

• Delivering results using project management discipline and rigour.

CONTINUING PROFESSIONAL DEVELOPMENT (CPD)

Continuing Professional Development (CPD) are personal to you; it shows your personal interest in ensuring your skills and knowledge are up-to-date. It’s an ongoing process that continues throughout your career.

• Stay relevant and up-to-date.

• Have the knowledge and skills you require to be more effective in the workplace.

• Explore and enhance new knowledge, new skills and new possibilities.

Attendees to our workshops receive a certificate of attendance, containing an evidence of learning section for completion. The majority of professional bodies and membership organisations accept this as a part of your CPD record.

SOME SPECIFIC ACCREDITATIONS:

By attending our Think on Your Feet®, Writing Dynamics™ and Skilled Presenter™ workshops you qualify for Personal Development Units (PDUs) towards your PMP. Registered by Mcluhan & Davies Communications Inc. Code 3785.

Professional development units per workshop

13 units - PMP®/PgMP® Code 3785

The PMI Registered Education Provider logo is a registered mark of the Project Management Institute, Inc.

Indigo Business Services Ltd are authorised distributors for McLuhan & Davies Communications Inc.

EXCLUSIVE DISTRIBUTORS

We have always prided ourselves on the level of learning and quality of service that we provide to our customers and delegates. We are proud to say that we are an official distributor for Edward de Bono’s suite of innovation and creativity workshops.

In September 2018, McLuhan & Davies Communications, Inc. appointed us as their exclusive UK distributor. We will be the sole provider of their suite of business-communication workshops and accreditations in the UK.

“From September 2018 our 17-year relationship evolves into a strategic partnership. We chose Indigo because we know that they consistently deliver our training programs to the standard that attendees expect from a suite of globally renowned solutions”, says Roger HB Davies, CEO of McLuhan & Davies Communications, Inc. “This exciting move can only assist us in our drive to become the global leader of choice in communication skills training. In my opinion Indigo offers an exceptional delegate experience, being the go-to provider for UK public and in-house workshops for the Think on Your Feet® family.”

Find out more about the workshops and trainer accreditations that we are official distributors for:

EDWARD DE BONO

Dr. Edward de Bono (1933-2021) – known as the world’s leading authority on conceptual thinking. Conceptual thinking is the driver of innovation, leadership, creativity, and problem-solving. He was the inventor of 'Lateral Thinking' as a thinking and creativity tool.

Born in Malta, Dr. de Bono was a Rhodes Scholar at Oxford. He is an M.D. and Ph.D., and has held posts at Oxford, Cambridge, the University of London and Harvard. He has written over 70 books, and his work has been translated into over 40 languages.

Since 1970 his exclusive tools and methods have brought astonishing results to organisations and individuals worldwide. His advanced training solutions help lead to success in challenging times.

Dr. de Bono has developed simple, practical and powerful thinking techniques. All are easy to understand, yet have the power to change thinking behaviour, increase productivity, foster team-building, and evoke profitable innovation.

PUBLIC WORKSHOP IN-HOUSE TRAINING TRAINER ACCREDITATION

ARE PROUD TO BE AN AUTHORISED DISTRIBUTOR FOR THE FOLLOWING:

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MAXIMISE YOUR BUDGET

We understand that it's important to be able to show value for money when allocating your training and development budget. We'll not only help you find or develop the right training workshop, we also have a number of ways that you can save money.

OPEN PUBLIC WORKSHOPS*

Indigo Learning Credits – substantial savings off every workshop

Pick and mix public workshops with Indigo Learning Credits – from as little as £325 + VAT per delegate, per day.

• Save – great savings on our all our open workshops – face-to-face and online.

• Flexible – pick the right package to fit your needs. Need more credits? Call us to ‘top up’.

• Easy administration – save time and hassle by only paying once and calling off your places through the year.

Find out more:

www.indigobusiness.co.uk/learningcredits

NHS S taff - save 30%

Find out more:

www.indigobusiness.co.uk/nhs

Booking more than one place – save up to 15%

If you’ve got more than one person to train, and you are booking online at the same time:

• 2 places – 10% discount on each place.

• 3+ places – 15% discount on each place.

Book online at:

www.indigobusiness.co.uk/calendar

Registered UK Charities – save up to 15%

If you are a registered UK charity you can stretch your training budget with a 15% discount off our public workshops, training more of your people in the skills they need to think, communicate and manage effectively.

More information and how to book: www.indigobusiness.co.uk/charity

SAVE

Our online and face-to-face in-house workshops are ideal for training groups and teams. They are the easiest way of training many delegates, making the most of your budget and reducing the need for costly delegate travel.

TERMS AND CONDITIONS

Full terms and conditions for public workshops, in-house workshops, trainer accreditation, learning credits, workbooks, licences and support materials can be found on our website: www.indigobusiness.co.uk/terms

OPEN PUBLIC WORKSHOPS FEES

Fees are invoiced and payable in GB pound sterling unless otherwise negotiated with Indigo directly and in writing. Payment must be received within 30 days of invoice date or before the workshop (whichever is sooner). The workshop fee covers all training materials and for:

• Face-to-face/Classroom – lunch and refreshments. Accommodation is not included in the workshop fee.

• Virtual instructor-led training (VILT) – learning platform and additional learning materials. It does not include delegate equipment or internet connection, which the client arranges and is responsible for ensuring the speed and quality of.

TRANSFER POLICY

If a delegate wishes to transfer to a later workshop, within 20 working days of the original workshop date, there will be an administrative charge of 25% of the standard workshop fee (regardless of any discounts given). If transfers are made within 5 working days of the original workshop date, 50% of the standard workshop fee (regardless of any discounts given) will be charged. A transfer can only be made once per delegate, per booking.

CANCELLATION POLICY

If a booking is cancelled within the 30 working days or if the delegate fails to attend the workshop, the full workshop fee is due immediately. If a booking is cancelled more than 30 working days before the workshop, an administration fee of 10% of the full standard workshop fee (regardless of any discounts given) will be charged.

SUBSTITUTION POLICY

There will be no charge if a substitute person from your organisation wishes to replace the original delegate on the same date and same workshop. Indigo must be informed a minimum of 5 working days prior to the start date via substitutions@indigobusiness.co.uk. If the delegate has accessed their materials, we are unable to accept a substitution in their place.

Indigo Business Services Limited

Parkshot House

5 Kew Road

Richmond

TW9 2PR

United Kingdom

T: +44 (0)20 8334 7140

E: info@indigobusiness.co.uk

W: www.indigobusiness.co.uk

© Indigo Business Services Limited

All content correct at time of print. Indigo Business Services Limited reserve the right to withdraw, modify or change any of the content.

FOCUS ON FACILITATIONTM

Edward

OF PERCEPTION

LATERAL THINKINGTM

MANAGING STAKEHOLDERS

Edward de Bono’s

Edward de Bono’s

de Bono’s