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Think on Your

® Feet

clarity | brevity | impact

÷ Make every conversation count – with structure and purpose ÷ Answer ad hoc questions with impact give great responses to tricky questions ÷ Learn to speak with clarity, brevity and impact

+44 (0)20 7924 8760 www.indigobusiness.co.uk

indigo


Think on Your

® Feet

Do you need to improve your personal impact when put on the spot? Do you hate facing tough questions? Are you an expert in your job, but sometimes struggle to keep your communication brief and to the point? There is a saying that “you don’t get a second chance to make a first impression”. Influencing colleagues, clients or your managers is vital to ensure career progression and the successful implementation of your projects. We need to get our message across and respond quickly when challenged on the phone, in the boardroom, or even in media situations. This demands clarity, brevity and impact - taught in our Think on Your Feet® workshop.

90% of our communication and influence at work consists of ‘informal’, ad hoc conversations - in meetings, on the phone or around the water cooler. Yet budgets are traditionally spent on ‘formal’ presentation training, which only helps with ‘planned and prepared’ communication skills that are not used every day. Think on Your Feet® redresses this balance by giving you easy to remember, simple to use tools to structure your thoughts for clear, concise, ‘on-the-spot’ conversations. Taught in 27 countries, Indigo is proud to be authorised European distributors of the full suite of Think on Your Feet® communications programmes – including Writing Dynamics™, The Skilled Presenter™ and The Complete Presenter™.

“An excellent and highly valuable set of tools that can be used in so many situations. I don’t think I've ever been on a course and taken so much useful stuff away with me.” Pharmaceutical Manufacturer

Workshop Benefits:

1

Think on Your Feet® provides the techniques to speak spontaneously with clarity and impact, in a wide range of demanding situations.

2

The Think on Your Feet® approach emphasises structure when communicating, ensuring ideas are presented in ways that will be understood—and remembered.

“Excellent - could be career and life changing.” Security Company

“Enjoyable and well worth attending. Confidence in what I am about to stay instead of being unsure about the response given. Structure instead of rambling on about anything.” Entertainment Company

“Provides an excellent framework to assist in responding to difficult questions.” Charity

+44 (0)20 7924 8760

3

Whether addressing one person or 50, Think on Your Feet® provides the techniques to zero in on issues, organise ideas and speed up preparation and response time.

www.indigobusiness.co.uk


Think on Your

® Feet

Think on Your Feet® Workshop Content: Getting To The Point & Being Remembered ‹ Techniques to package persuasion ‹ Structuring ideas simply and clearly ‹ Speaking in different situations: one-on-one, on the phone, in meetings, informal presentations ‹ Presenting your ideas ‹ Using three-part plans to display analysis ‹ Helping your listener understand by placing your ideas into a simple, unifying structure ‹ Relying on structured reasoning to answer questions quickly

Dividing Information Into Facets, Aspects Or Perspectives ‹ Achieving objectivity ‹ Expressing thoughtfulness ‹ Addressing issues from different viewpoints

Using Handy Fall-back Techniques When You’re Caught Off Guard ‹ Making sense out of a mass of facts ‹ Explaining step-by-step processes clearly ‹ Handling questions quickly, clearly and persuasively ‹ Following the “rule of threes” ‹ Creating logical pegs to hang your thoughts on ‹ Announcing & recapping

How To Broaden Or Focus Your Listener’s Perspective ‹ Moving from detail to big picture, or vice versa ‹ Handling sensitive or confidential information ‹ Countering sweeping generalisations

Using “Visual” Pegs As Your Structure ‹ Achieving impact ‹ Supporting large or complex topics ‹ Adding depth to your message ‹ Avoiding common communication traps ‹ Keeping on track ‹ Avoiding information overload ‹ Addressing your listener’s core concerns

Bridging From Question To Answer ‹ Buying time ‹ Answering the right question ‹ Handling objections and tough questions positively

Moving Two Opposing Viewpoints To A Middle Ground ‹ Negotiating a win-win outcome ‹ Dealing with controversial topics ‹ Moving to action ‹ Selling the benefits of your ideas, products, services ‹ Presenting benefits, not features ‹ Showing advantages to your listener ‹ Employing the “so what?” test ‹ Fleshing out your ideas ‹ Using examples to increase understanding & recall developing ideas through the use of opposites ‹ Explaining an idea by cause & effect

“Think on Your Feet® is still as fresh in my mind today as the day after training. Participants throughout our firm tell me the same is true for them. The programme’s distinctive competence is built around three equally important facets – structure, simplicity, and creativity.” Law Firm

+44 (0)20 7924 8760

www.indigobusiness.co.uk


Think on Your

® Feet

Workshop Objectives: At the completion of the workshop, participants will be able to do the following: Answer questions quickly and coherently, especially when under fire

Use “bridging” strategies to clarify questions, defuse issues and buy time

Structure ideas simply and persuasively

Anticipate questions and prepare answers

Use six basic organisation formats to focus communication and display analysis

Use techniques to identify listeners’ hopes, fears and background knowledge

Flesh-out ideas with memorable examples

Turn nervousness into energy

Avoid common communication traps

Organise ideas while talking

Handle objections positively

And above all...

GET TO THE POINT AND BE REMEMBERED

“I thought the course was excellent. One of the best courses I have been on, as it can be applied to all situations in my daily work.” NHS Trust

Who Should Attend: Think on Your Feet® is designed for anyone concerned about communications, including senior executives, managers, sales and marketing professionals, technical specialists, consultants, financial analysts, public affairs experts, and training professionals.

+44 (0)20 7924 8760

‹

Anyone who needs to be clear, convincing and memorable when speaking to others.

‹

Anyone who doesn’t relish the idea of speaking in public, dealing with difficult questions, or being put on the spot.

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Anyone who needs to demonstrate leadership qualities, convince and persuade others, and be acknowledged as a leader.

www.indigobusiness.co.uk


®

Think on Your Feet Training Options: Train You

Public workshops are the best method for training individuals and small groups. Delivered across the UK, they provide a great opportunity for different companies and individuals to come together and learn the tools.

£875+VAT group discounts available

per 2 day event

Book Online:

www.indigobusiness.co.uk/workshops

Train Your Team In-house workshops are the ideal opportunity to train teams and whole departments within your organisation. Providing clarity of training focus and excellent team building opportunities, it reduces delegate travel, workshop cost and environmental impact as we train at your premises, in the UK or internationally. Call Us to Book:

£460+VAT per Delegate based on 15 delegates per 2 day event

+44(0) 20 7924 8760

Train Your Organisation Become an officially accredited corporate Think on Your Feet® trainer. Roll out the renowned method across your organisation.

£100+VAT per Delegate

Plus a one off fee of

£2,825+VAT for Trainer Accreditation plus participant manuals Call Us to Book:

+44(0) 20 7924 8760

c ommunicate clarity brevity impact


®

Think on Your Feet Trainer Accreditation:

Indigo are excited to offer you the opportunity to become accredited to train Think on Your Feet®. Just follow these simple steps...

STEP 1 - Attend an Indigo Public Workshop - 2 days See the workshop as any other delegate would. You hear the common questions, objections and delegate feedback first-hand. Most importantly though, you get to see a Master Trainer in action, delivering the workshop to the highest level.

STEP 2 – Attend the Trainer Accreditation Workshop - 2 days Learn every aspect of the communication model, and the best ways to deliver this training, so you can maximise your delegates effectiveness using the tools.

STEP 3 – Stay in Touch When you become an accredited trainer, you become part of a global club. This club offers ongoing support, and an Indigo specialist is appointed to provide you with regular updates and techniques to help your progress.

With a series of Accreditation programmes running throughout the year, this 4 day process is the most cost-effective way of bringing the tools to your organisation. You will be taught by one of Indigo’s Master Trainers, who have trained thousands of delegates to the very highest levels.

Contact Us: +44 (0) 20 7924 8760

info@indigobusiness.co.uk

www.indigobusiness.co.uk

INDIGO - Think on Your Feet  

Think on Your Feet® provides techniques to speak spontaneously with clarity, brevity and impact. The Think on Your Feet® approach emphasises...

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