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These internal audits need to cover all aspects of cloud services including applications, the virtualization platform itself and underlying infrastructure components. This will also help organizations ensure that cloud services are aligned to business needs at all times. â—? Build transparency in enterprise cloud related processes and systems Lack of visibility can often impact user perception of services and the cost of making those services available. Enterprises need to adopt industry good practices around Service Catalog, Request Fulfillment, and Demand and EXPRESS COMPUTER
Capacity management and integrate them to present streamlined and transparent cloud management processes to business users. â—? Build a dashboard for monitoring cloud services performance Dashboards are a useful tool to monitor performance of services. A cloud services dashboard for IT management that shows performance of various aspects of cloud services in a single view will help management identify improvement opportunities earlier in time and avoid additional costs that might result from delayed decision making.
As it becomes easier for non-IT users to provision services in the cloud, a strong governance framework for provisioning and consumption of cloud services will be crucial for keeping the cloud business case intact. However, cloud sprawl can be used by organizations as a crucial parameter to gauge enterprise cloud health. Using the steps mentioned above, organizations can prepare a comprehensive plan to control unauthorized proliferation of computing resources. Mitesh Desai is a senior consultant with Infosys Ltd.
FEBRUARY 16-28, 2014
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