Contents Of Quality Policy

Contents Of Quality Policy

In line with ISO 9000 Quality Management System (QMS), formulating a "Quality Policy" within the organization (which can be pursuing ISO 9000 quality certification) can be a mandatory requirement. On the one hand, the Quality Policy (QP) depicts any organization's commitment to quality. On the other, it's a broad statement indicating the top management's intention or commitment towards striving for quality pertaining to organization's items and services.

Within a well formulated QP merely indicates that: o The actual organization's commitment to comply with quality standards as set out and its readiness to continually improve and revise such standards for the effectiveness of the QMS; o Consistently assessment the suitability from the QMS and its continued revision to suit the goal of the organization that handles; o Clear formulation and periodical review of quality objectives and targets o Communicating and creating awareness of the quality objectives and quality initiatives , inside the organization Additionally, QP precisely demonstrates the best management's commitment to Quality Management inside the organization. Hence, the QP will act as the base for the organization's QM. It should be all-inclusive, succinct and simple to comprehend.

The actual QP of an organization ought to cover the following: o The particular mission, vision, core values and beliefs in the organization o Precise requirements and techniques of communication with all interested stakeholders involved in the organization or company o Statement concerning commitment to "Continual Improvement" o Organization's managerial principles, objectives and targets o Effective coordination and integration of quality objectives and objectives with other organizational policies o Statement relating to compliance with all the applicable laws and regulations as well as other requirements to which the organization has to comply with. o Compatible with the nearby conditions In addition, several modern day organisations nowadays integrate environmental and health policies using the Quality Policy. It helps them to prevent also many policy statements (ambiguity among policies) that could confuse the parties involved in QMS initiatives.

Based on the ISO 9000 standard, QP should communicate clearly: - how the organization will operate and what are its objectives and objectives or what it really is going to attain in the short and long-term. Also, it states who's responsible for quality initiatives under ISO 9000. All in all, QP can be considered as an crucial tool (or implies) available for the management for the realization of quality goals and objectives (for the product and services) in the organization.

Equally, the effectiveness in the QP is gauged from the overall performance of the QMS which is in spot. Hence, the QP holds the organization (or the top management) accountable for achieving the quality objectives and goals or expectations as stated in the policy and QMS. It's also noted that, the external QMS auditors will find factual evidence that the QP policy is effectively communicated and well understood by all workers from the organization. Usually, the auditors will request the employees to state the QP in the organization. They would find out whether or not the workers are effectively aware or knowledgeable concerning the contents stated inside the QP. Thus, it implies not just every employee should demonstrate the knowledge in the contents of QP but in addition how QP (or contents) is applied to day to day activities or tasks. Hence, ISO 9000 accreditation process mandates employee training/awareness from the QP. Moreover, it is important to note that ISO 9000 clearly indicates the important requirements for an effective QP. Any business (including the top management) shall make sure that the QP: o Is suitable for the intended objective in the organization, o Demonstrates its commitment towards compliance with quality needs and continually improvement of the effectiveness from the QMS, o Presents an agenda for forming and reviewing quality objectives, o Is clearly communicated and understood by all staff inside the organization o Is reviewed and revised periodically for suitability The actual good results or effectiveness of QP and its connected QMS depends immensely on the management's commitment and its willingness to evaluation and monitor the effectiveness from the QP Therefore, the organization's leading management must continually monitor the effectiveness of quality policy. At the same time, it is crucial to examine whether the quality objectives are congruent with all the contents of the QP. If it is not, either the objectives or the QP (contents) must be amended. The QP is really a living document which has to become reviewed frequently by the best management of any organization as a way to check the validity of QP with all the prevailing organizational situations.

In summing up, nicely communicated and developed quality policy is an crucial tool for successful execution of QMS in an organization.

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