July-August 2017 Issue of Inside Northside Magazine1707web

Page 71

years. Like an extended family, the staff creates a happy and friendly atmosphere. Ron Cranford and April Wagner

Resident family member Desiree Lamanette says, “I feel all employees genuinely care about the residents. It is not just a job; they really care.” As an affordable, independent/assisted senior living community, The Windsor has studio, 1-bedroom, and 2-bedroom apartments with full kitchens. In addition to housing and activities, The Windsor offers two basic tiers of personal care. A resident who opts for independent living requires little assistance, may still drive and usually chooses to live at The Windsor for companionship, meals, convenient transportation and a carefree lifestyle. As aging residents need more care, they can choose from a variety of assisted living packages and à la carte services. A customized program can be developed with services that may include medication reminders, laundry services, bathing and dressing assistance and meal delivery. With soon-to-be 20 years in the senior living industry, The Windsor is continuously committed to offering amenities and services that let residents and their family members have peace of mind. “It feels like an extended family. I sleep well each night knowing that if something happens to my mother and she needs immediate care, everyone on the staff is right there to help in an efficient and

The Windsor Senior Living Community

positive way,” says Sharon Murphy. “I wouldn’t have my mother anywhere else.”

Leadership comes through experience—and that is what The Windsor Senior Living Community has. In 2018, The Windsor will celebrate its 20-year anniversary. Recognized as a leader in the senior care industry, The Windsor now has secondgeneration residents in its close-knit community. Business leaders Ron Cranford and Dave Reutzel recognized the shifting aging trends in the country over 30 years ago. The two developed a new business model to market housing to seniors who were still independent or in need of supportive services, but not yet in need of skilled nursing care. In 1995, as Williamsburg Management Company, Ron and Dave teamed up with Guaranty Life Insurance Company of Baton Rouge to find the perfect location in St. Tammany Parish. The Windsor soon developed, nestled off Causeway Boulevard in Mandeville in 1998. It is conveniently located near shopping, hospitals, doctors and the Causeway. Over the years, Williamsburg Management Company has put together a team of dedicated, caring and passionate professionals who recognize that you

Patty Suffern and Lu-Ann Parks

have only one reputation. April Wagner, The Windsor’s General Manager, has over 28 years in the geriatric industry. She has seen The Windsor grow from the ground up and has known every resident who has lived there. With 35 years of experience in customer service, Marketing Assistant Lu-Ann Parks really enhances the residents lives. Marketing Director Patty Suffern has over 20 years in the industry. With the support of the local owners, Patty also volunteers for Seniors and Law Enforcement Together (SALT) and Volunteers of America’s RSVP program. “Our philosophy is to treat our residents with love and respect,” says Patty. All

Licensed under the Department of Health and Hospitals as an Adult Residential

members of The Windsor’s staff are known for their “heart” for the residents and

Community, The Windsor Senior Living Community is located at

are dedicated to providing quality, caring assistance for them in their retirement

1770 N. Causeway Blvd. in Mandeville. 624-8040. windsorseniorliving.com. July-August 2017 71


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