TRAINING PATHWAYS HANDBOOK
In-Comm’s employee handbook outlines career training pathways, emphasising continuous professional development. Beyond the detailed training, In-Comm also supports additional opportunities aligned with employees’ development and business goals.
CONTINUOUS PROFESSIONAL DEVELOPMENT AT IN-COMM
Continuous Professional Development (CPD) is an active and structured approach to learning and professional growth that highlights the importance of ongoing education and skill enhancement. In today’s rapidly evolving world, characterised by technological advancements and shifting industry standards, it is crucial for our people to continually update their knowledge and competencies.
CPD involves a broad spectrum of activities, including formal education, workplace training, workshops, conferences, and self-directed learning. The goal is to ensure individuals remain competent, effective, and competitive in their fields. Additionally, CPD promotes a culture of lifelong learning, encouraging everyone to take responsibility for their professional growth and adapt to the changing demands of their roles.
A key benefit of CPD is its ability to bridge the gap between theoretical knowledge and practical application. Through CPD, personnel not only enhance their technical skills but also develop vital soft skills such as leadership, communication, and problem-solving. This comprehensive development is essential for career progression and personal fulfilment.
Furthermore, CPD is increasingly recognised by organisations and regulatory bodies as a
critical component of professional practice. Many industries now require their members to demonstrate a commitment to CPD, emphasising its role in maintaining professional standards and ensuring the delivery of high-quality services.
CPD is an essential element of a successful career. It enables individuals to stay current with industry trends, improve their performance, and achieve their professional goals. By fostering a commitment to lifelong learning, CPD not only enhances individual capabilities but also contributes to the overall advancement of the organisation.
This handbook outlines your CPD pathway as part of your career at In-Comm. It demonstrates our commitment to supporting all the aspects mentioned above. Your contract of employment, along with the HR Training & Development policy and process within the Employee Handbook, provides key information on how CPD is arranged and managed and should be read in conjunction with this handbook.
INDUSTRY LINKED PROFESSIONAL DEVELOPMENT
In-Comm’s founding ethos is that of employing highly technical expert staff sourced from various industries predominantly through the Advanced Engineering & Manufacturing Sector. Unfortunately, this can be a double-edged sword. You as the expert bring cutting-edge knowledge and experiences essential for our learners and apprentices to thrive in a rapidly evolving job market. Yet at the same time, you are not trained teachers.
Throughout this training handbook the pathway is laid out to detail how we at In-Comm will turn you as technical experts into effective educators. We have first-hand experience of the importance of differentiation, engagement and assessment strategies. Teaching is a craft in itself. We aim to equip you with the teaching skills, these programmes bridge the gap between industry knowledge and pedagogical expertise which we realise is not going to be a quick task!
So whilst alongside the teaching development we are committed to delivering to coach and mentor you into the teachers of tomorrow, we also need to ensure that you keep up to date with the skills needed ensuring that we anticipate industry trends and align our training programmes accordingly, as a training provider we want to ensure that our workforce remains
agile and adaptable to the demands of the future. We need to understand where you need to include continuous professional development in the latest developments in your field, allowing you to make informed decisions and contribute meaningfully to our programmes. As such we are fully committed to a programme of knowledge transfer to allow you to go back into industry or enrol onto external courses to upskill your practical and theoretical skills specific to your specialist subject. All personal industrial CPD will be tailor made to your exact requirements and discussed throughout your time with us. We always welcome any ideas or thoughts as to how you can upskill yourself for the benefit of all key stakeholders.
GENERIC STAFF COURSES
ROLE: EVERYONE
L2 SAFEGUARDING
Online Training
The purpose of this qualification is to increase the learner’s knowledge and awareness of the Prevent Duty and safeguarding, including online safety.
By completing the qualification, learners will develop knowledge of safeguarding in an environment where they have a duty of care.
Course Duration: 16-24 Hours
Training Window: Within first 3 months
ACAS EQUALITY, DIVERSITY & INCLUSION
Online Training
You will find out what the law says and you will learn what the protected characteristics are within the Equality Act 2010. The course will show you how to adopt the right approach to equality and diversity in the workplace and encourage you to think about your policies and procedures and whether they are working effectively.
Course Duration: 30 minutes
Training Window: Within first 2 weeks and annually thereafter.
GDPR AWARENESS
Online Training
To understand the appropriate technical and organisational measures to handle data securely; understand what constitutes consent from a data subject; understand the duties of the Data Protection Officer; understand data subject’s privacy rights.
Course Duration: 20 minutes
Training Window: Within first 3 months
ROLE: EVERYONE
MENTAL HEALTH AWARENESS
Online Training
To understand common mental health signs and symptoms; understand what mindfulness is; understand ways to enhance better mental health.
Course Duration: 20 minutes
Training Window: Within first 2 weeks
KEEPING CHILDREN SAFE IN EDUCATION PART ONE - CHECK OF UNDERSTANDING
Written Assessment
Keeping children safe in education is statutory guidance that schools and colleges in England must have regard to when carrying out their duties to safeguard and promote welfare of children. This short written test confirms understanding of the Part One document.
Course Duration: 1 hour
Training Window: Within first 2 weeks
PREVENT REFRESHER TRAINING
Online Training
This course is to ensure that all staff refresh and maintain their knowledge of the Prevent strategy key points.
Course Duration: 1 hour
Training Window: Annually
ROLE: EVERYONE
FRAUD AWARENESS AND PREVENTION TRAINING
Online Training
This course covers what needs to be done to protect the workplace from fraud. The course will introduce learners to the basics of what fraud is and the fraud act 2006; with that new knowledge you will learn what to do if you see or hear things that don’t appear right and your responsibilities to report it. Finally, you will learn about protective measures you and the business can take to combat fraud.
Course Duration: 1 hour
Training Window: Within first 2 weeks and every other year thereafter
SEXUAL HARASSMENT AWARENESS TRAINING
Online Training
This course is designed to raise awareness of workplace sexual harassment. It will provide the necessary tools and information to identify, prevent and remove sexual harassment from the workplace. Specifically, it will help learners understand the types of sexual harassment and the effect if can have on people. The course then concludes with teaching learners on the routes available for addressing sexual harassment and how to manage uncomfortable situations.
Course Duration: 1 hour
Training Window: Within first 2 weeks and every other year thereafter
ROLE: EVERYONE
BULLYING AND HARASSMENT TRAINING
Online Training
This course provides practical steps and guidance to help prevent, identify and confidently confront bullying and harassment at work. Learners will become proficient with the definitions of both bullying and harassment, what constitutes as direct and indirect discrimination and the effects of bullying and harassment. The course concludes with giving you step by step guidance on the actions to take if you identify bullying or harassment and the action to take.
Course Duration: 1 hour
Training Window: Within first 2 weeks and every other year thereafter
IOSH WORKING SAFELY
Online Training
By the end of this course you will be able to identify why it is important to work safely; identify everyone’s responsibilities in relation to Safety, Health and Wellbeing in the workplace; be able to define key terms in safety and health; identify workplace hazards and risks and how to control them; identify ways safety, health and wellbeing are managed and improved within the workplace.
Course Duration: 6-8 hours
Training Window: Within first 6 months
ACADEMY ASSESSOR COURSES
ROLE: EXTERNAL ASSESSOR
L2 FUNCTIONAL SKILLS
Classroom Training
L2 Functional Skills training will be provided to those who either have not previously achieved Maths/ English grades 5-9 (A-C) or accepted equivalent, or those who cannot provide proof of attainment. Training requirements will be assessed on an individual basis and a training delivery schedule tailored accordingly.
Course Duration: Individually tailored
Training Window: Within first 3 months
L3 CERTIFICATE IN ASSESSING VOCATIONAL ACHIEVEMENT (CAVA)
Online Training
This L3 qualification is the foundation level for all those who will be assessing our learners. It has 3 assessed units and your learning is supported by submitting evidence of your real-life assessments that you are conducting in your day-to-day role.
Course Duration: 150 hours
Training Window: Within first 4 months
L3 EDUCATION AND TRAINING
Online Training
This L3 teaching qualification is a foundation course for those entering the adult education and skills sector. It is made of 3 assessed units and upon passing those you will apply your new knowledge and skills to devise a lesson plan as well as deliver a 15-minute micro-teach.
Course Duration: 48 hours
Training Window: Within first 8 months
ROLE: EXTERNAL ASSESSOR
Blended Learning LEARNING MENTOR PROGRAMME
The learning mentor programme gives you the knowledge and skills to successfully operate as a mentor within In-Comm. The programme utilises your development within the L2 safeguarding, L3 education and training and L3 Certificate in Assessing Vocational Competence to help you critically analyse your over delivery styles. It requires you to attend practical workshops covering:
• Communication & Teamwork
• Designing & Delivering a Training Session
• Improving Performance
• Understanding Training & Coaching
• Presentation Skills
You will be required to complete a series of self-reflection analyses and a benchmarking exercise, producing written reports on your lesson delivery. The exercise will conclude with a presentation from you to a panel on your CPD journey to date and how you are applying that new knowledge to your learners.
Course Duration: 6 months
Training Window: Within first 12 months
L3 INFORMATION, ADVICE AND GUIDANCE
Online Training
This L3 course helps you develop the knowledge, understanding and skills to confidentially and effectively give advice to customers, colleagues and stakeholders.
Course Duration: 360 hours
Training Window: Within first 24 months
ROLE: EXTERNAL ASSESSOR
L4 EDUCATION AND TRAINING
Online Training
The L4 course in education and training is your next step to evaluate and improve on your L3 skillsets. The course consists of 6 assessed units and submission of learning logs and session observations.
Course Duration: 360 hours
Training Window: Within first 24 months
Blended Learning ASSESSOR
COACH
PROGRAMME
The assessor coach programme gives you the knowledge and skills to successfully operate as a coach and assessor within In-Comm. The programme builds upon your development through your initial training at level 3 and utilises your training on the L4 Education & Training and Level 3 Information Advice and Guidance to help you evaluate your coaching and assessing style of delivery to your learners. It requires you to attend practical workshops covering:
• Coaching
• Careers Guidance
• Dealing with difficult people
• Solving problems and making decisions
• Leadership
• Negotiation
• Sustainability
You will be required to complete a series of self-reflection analyses and a benchmarking exercise, producing written reports on your lesson delivery. The exercise will conclude with a presentation from you to a panel on your CPD journey to date and how you are applying that new knowledge to your learners.
Course Duration: 6 months
Training Window: Within first 24 months
ACADEMY TUTOR COURSES
ROLE: ACADEMY TUTOR
ABRASIVE WHEELS AWARENESS
Online Training
This awareness course will inform you of the risks associated with abrasive wheels and the practical steps that can be taken to manage the risk so that you can understand more about your legal responsibilities and how to carry out your job role safely.
Course Duration: 90 minutes
Training Window: First 2 weeks
FIRE WARDEN / MARSHAL
Online Training
This course will raise your awareness of the risks posed by fire and the arrangements required in all workplaces to eliminate or reduce the risks that fire presents. It will inform you of the key roles and responsibilities of a fire warden / marshal.
Course Duration: 90 minutes
Training Window: First 2 weeks
MANUAL HANDLING AWARENESS
Online Training
In this course you will gain an awareness of the risks from manual handling activities so that you understand more about your responsibilities and how to conduct your job role safely.
Course Duration: 90 minutes
Training Window: First 2 weeks
ROLE: ACADEMY TUTOR
COSHH AWARENESS
Online Training
During this course you will learn about the risks associated with hazardous substances and the practical steps that can be taken to manage the risk so that you can meet your legal responsibilities and be able to carry out your job role safely.
Course Duration: 90 minutes
Training Window: First 2 weeks
SLIPS, TRIPS AND FALLS AWARENESS
Online Training
This awareness course will make you aware of the risks associated with slips, trips and falls so that you can identify risks, assess hazards and be able to put preventative measures in place to ensure you can work safely and meet your legal responsibilities.
Course Duration: 90 minutes
Training Window: First 2 weeks
IOSH MANAGING SAFELY
Online Training
This course gives you an understanding of everyone’s safety and health responsibilities in the workplace. It will also enable you to recognise how you can influence, control and monitor risks to improve safety and health issues in the workplace.
Course Duration: 16-24 hours
Training Window: First month
ROLE: ACADEMY TUTOR
L2 FUNCTIONAL SKILLS
Classroom Training
L2 Functional Skills training will be provided to those who either have not previously achieved Maths/ English grades 5-9 (A-C) or accepted equivalent, or those who cannot provide proof of attainment. Training requirements will be assessed on an individual basis and a training delivery schedule tailored accordingly.
Course Duration: Individually tailored
Training Window: Within first 3 months
L3 EDUCATION AND TRAINING
Online Training
This L3 teaching qualification is a foundation course for those entering the adult education and skills sector. It is made of 3 assessed units and upon passing those you will apply your new knowledge and skills to devise a lesson plan as well as deliver a 15-minute micro-teach.
Course Duration: 48 hours
Training Window: Within first 3 months
L3 CAVA
Online Training
This L3 qualification is the foundation level for all those who will be assessing our learners. It has 3 assessed units and your learning is supported by submitting evidence of your real-life assessments that you are conducting in your day-to-day role.
Course Duration: 150 hours
Within first 6 months
ROLE: ACADEMY TUTOR
LEARNING MENTOR PROGRAMME
Blended Learning
The learning mentor programme gives you the knowledge and skills to successfully operate as a mentor within In-Comm. The programme utilises your development within the L2 safeguarding, L3 education and training and L3 Certificate in Assessing Vocational Competence to help you critically analyse your over delivery styles. It requires you to attend practical workshops covering:
• Communication & Teamwork
• Designing & Delivering a Training Session
• Improving Performance
• Understanding Training & Coaching
• Presentation Skills
You will be required to complete a series of self-reflection analyses and a benchmarking exercise, producing written reports on your lesson delivery. The exercise will conclude with a presentation from you to a panel on your CPD journey to date and how you are applying that new knowledge to your learners.
Course Duration: 6 months
Training Window: Within first 12 months
L3 INFORMATION, ADVICE AND GUIDANCE
Online Training
This L3 course helps you develop the knowledge, understanding and skills to confidentially and effectively give advice to customers, colleagues and stakeholders.
Course Duration: 360 hours
Training Window: Within first 24 months
L4 EDUCATION AND TRAINING
Online Training
The L4 course in education and training is your next step to evaluate and improve on your L3 skillsets. The course consists of 6 assessed units and submission of learning logs and session observations.
Course Duration: 360 hours
Training Window: Within first 24 months
SECTOR LEAD COURSES
This training is in addition to the professional training from their career stream (i.e. external assessor or academy tutor).
ROLE: SECTOR LEADS
NSPCC SAFER RECRUITMENT TRAINING
Online Training
Only for those who will be involved in the recruitment process including interviewing.
Safer recruitment is an essential part of safeguarding. This course covers the organisational responsibilities for developing safer recruitment policies and procedures; preparing to recruit; selecting; explaining what background checks are needed; responding to concerns raised through background checks; responding to inappropriate behaviour and/or allegations of abuse.
Course Duration: 1 hour
Training Window: Prior to conducting first interview and then annually thereafter
INTERVIEW PRODUCTIVITY HACKS
Online Training
A short course to given you essential knowledge on how to prepare correctly for conducting an interview; to understand which candidates are right for your role; and how to give a great impression of the company.
Course Duration: 20 minutes
Training Window: As required but must not interview without having completed this training.
This training is in addition to the professional training from their career stream (i.e. external assessor or academy tutor).
ROLE: SECTOR LEADS
IN-COMM APPRAISALS TRAINING
Classroom Training
This training will give you the knowledge and skills to be able to correctly compile an employee’s annual appraisal as well as understand the requirement for ensuring that the appraisal is fair and balanced and what to do when performance issues arise.
Course Duration: 30 minutes
Training Window: Within first 2 months
ACAS MENTAL HEALTH AWARENESS FOR EMPLOYERS
Online Training
In this course you will better understand mental health, its definition and the wider worries we all experience through everyday life. It will give you an awareness of how to support and manage staff who are experiencing difficulties.
Course Duration: 20 minutes
Training Window: Within first 2 months
EFFECTIVE COMMUNICATION
Online Training
On completion of this short course you will gain awareness of the skills to communicate effectively; understand components of effective communication; and understand barriers to effective communication.
Course Duration: 20 minutes
Training Window: Within first 2 months
ROLE: SECTOR LEADS
WHEN TO BE ASSERTIVE
Online Training
Being assertive is the quality of being self-assured and confident without being aggressive. In this course you will learn what assertiveness is; when you should be assertive; tackling difficult conversations; and distinguish between aggressive, passive and assertive behaviour.
Course Duration: 20 minutes
Training Window: Within first 2 months
NEURODIVERSITY
Online Training
There are natural differences in how people experience and interact with the world around them. This short course looks at the different types of neurodiversity and the employment law that you need to consider when supporting colleagues under the Equality Act 2010.
Course Duration: 20 minutes
Training Window: Within first 2 months
MANAGING INVESTIGATION AND DISCIPLINARY
Online Training
This course is designed to give you an understanding of how to conduct an investigation or manage a disciplinary case. It covers the general rules and procedures for conducting both of these managerial tasks.
Course Duration: 20 minutes
Training Window: Within first 2 months
This training is in addition to the professional training from their career stream (i.e. external assessor or academy tutor).
ROLE: SECTOR LEADS
DISCIPLINARY OUTCOME AND APPEAL PROCEDURE
Online Training
Where a disciplinary meeting is required then this course gives you the understanding of what sort of sanctions may be appropriate to award. Every employee has a right to appeal a decision and the course explains how this process works so that you can give correct advice.
Course Duration: 20 minutes
Training Window: Within first 2 months
ILM L3 IN MANAGEMENT
Classroom Training
This course is for new and aspiring junior managers. It will give you the skills and understanding to deal with management responsibilities; learn about techniques to develop yourself as a leader; learn how to manage, organise and motivate yourself and others.
Course Duration: 63 hours
Training Window: Within first 6 months
L4 EDUCATION AND TRAINING
Online Training
The L4 course in education and training is your next step to evaluate and improve on your L3 skillsets. The course consists of 6 assessed units and submission of learning logs and session observations.
Course Duration: 360 hours
This training is in addition to the professional training from their career stream (i.e. external assessor or academy tutor).
MANAGER COURSES
This training is in addition to the professional training from their career stream (i.e. external assessor or academy tutor).
ROLE: MANAGERS
NSPCC SAFER RECRUITMENT TRAINING
Online Training
Only for those who will be involved in the recruitment process including interviewing.
Safer recruitment is an essential part of safeguarding. This course covers the organisational responsibilities for developing safer recruitment policies and procedures; preparing to recruit; selecting; explaining what background checks are needed; responding to concerns raised through background checks; responding to inappropriate behaviour and/or allegations of abuse.
Course Duration: 1 hour
Training Window: Prior to conducting first interview and then annually thereafter
INTERVIEW PRODUCTIVITY HACKS
Online Training
A short course to given you essential knowledge on how to prepare correctly for conducting an interview; to understand which candidates are right for your role; and how to give a great impression of the company.
Course Duration: 20 minutes
Training Window: As required but must not interview without having completed this training.
This training is in addition to the professional training from their career stream (i.e. external assessor or academy tutor).
ROLE: MANAGERS
ACAS MENTAL HEALTH AWARENESS FOR EMPLOYERS
Online Training
In this course you will better understand mental health, its definition and the wider worries we all experience through everyday life. It will give you an awareness of how to support and manage staff who are experiencing difficulties.
Course Duration: 20 minutes
Training Window: Within first 2 months
EFFECTIVE COMMUNICATION
Online Training
On completion of this short course you will gain awareness of the skills to communicate effectively; understand components of effective communication; and understand barriers to effective communication.
Course Duration: 20 minutes
Training Window: Within first 2 months
WHEN TO BE ASSERTIVE
Online Training
Being assertive is the quality of being self-assured and confident without being aggressive. In this course you will learn what assertiveness is; when you should be assertive; tackling difficult conversations; and distinguish between aggressive, passive and assertive behaviour.
Course Duration: 20 minutes
Training Window: Within first 2 months
ROLE: MANAGERS
NEURODIVERSITY
Online Training
There are natural differences in how people experience and interact with the world around them. This short course looks at the different types of neurodiversity and the employment law that you need to consider when supporting colleagues under the Equality Act 2010.
Course Duration: 20 minutes
Training Window: Within first 2 months
MANAGING INVESTIGATION AND DISCIPLINARY
Online Training
This course is designed to give you an understanding of how to conduct an investigation or manage a disciplinary case. It covers the general rules and procedures for conducting both of these managerial tasks.
Course Duration: 20 minutes
Training Window: Within first 2 months
DISCIPLINARY OUTCOME AND APPEAL PROCEDURE
Online Training
Where a disciplinary meeting is required then this course gives you the understanding of what sort of sanctions may be appropriate to award. Every employee has a right to appeal a decision and the course explains how this process works so that you can give correct advice.
Course Duration: 20 minutes
Training Window: Within first 2 months
This training is in addition to the professional training from their career stream (i.e. external assessor or academy tutor).
ROLE: MANAGERS
IN-COMM APPRAISALS TRAINING
Classroom Training
This training will give you the knowledge and skills to be able to correctly compile an employee’s annual appraisal as well as understand the requirement for ensuring that the appraisal is fair and balanced and what to do when performance issues arise.
Course Duration: 30 minutes
Training Window: Within first 2 months
ILM L5 IN MANAGEMENT
Classroom Training
This course will develop your management skills and experience, improve your performance and prepare you for senior management responsibilities. You will learn core management techniques to drive results; further develop your ability to lead, motivate and inspire yourself and others; provide strategic leadership advice.
Course Duration: 84 hours
Training Window: Within first 12 months
L5 EDUCATION AND TRAINING
Online Training
(Academy Manager and Excellence Manager only)
On completion of this course you will gain Qualified Teacher Status. You have 7 assessed units to complete covering teaching in great detail. In conjunction with those units you will also compile a teaching log of at least 100 hours teaching practice and you will have been observed delivering teaching sessions at least 8 times by a suitably qualified expert.
Course Duration: 1200 hours
Training Window: Within first 24 months
This training is in addition to the professional training from their career stream (i.e. external assessor or academy tutor).
COURSES
ROLE: OTHER SECTORS
NSPCC SAFER RECRUITMENT TRAINING
Online Training
Only for those who will be involved in the recruitment process including interviewing.
Safer recruitment is an essential part of safeguarding. This course covers the organisational responsibilities for developing safer recruitment policies and procedures; preparing to recruit; selecting; explaining what background checks are needed; responding to concerns raised through background checks; responding to inappropriate behaviour and/or allegations of abuse.
Course Duration: 1 hour
Training Window: Within first 2 weeks and then annually thereafter
INTERVIEW PRODUCTIVITY HACKS
Online Training For HR For HR
A short course to given you essential knowledge on how to prepare correctly for conducting an interview; to understand which candidates are right for your role; and how to give a great impression of the company.
Course Duration: 20 minutes
Training Window: Within first 2 weeks
ROLE: OTHER SECTORS
L3 BUSINESS ADMINISTRATION APPRENTICESHIP
Classroom Training
For Operations Support Staff
This course gives you the skills, knowledge, experience and behaviours to successfully provide business support to the organisation. It will cover the principles of business administration; learn about personal and professional development; managing performance; learn about your own organisation; how to communicate in a business environment; understanding how to project manage; how to use ICT in the business.
Course Duration: Over 18-24 months
Training Window: Within first 24 months
L3 INFORMATION, ADVICE AND GUIDANCE
Online Training
For Recruitment team
This L3 course helps you develop the knowledge, understanding and skills to confidentially and effectively give advice to customers, colleagues and stakeholders.
Course Duration: 360 hours
Training Window: Within first 24 months
ROLE: AS DESCRIBED BELOW
L4 IQA OF ASSESSMENT PROCESSES AND PRACTICE
Online Training
For Workshop tutors/ assessors and external assessors
This course enables you to undertake IQA activities and monitor the assessments carried out internally by others. You will learn different techniques and put your skills into practice through submission of evidence and written assessments.
Course Duration: 120 hours
Training Window: Within 12 months of enrolment
L5 EDUCATION & TRAINING
Online Training
For Workshop tutors/ assessors and external assessors
On completion of this course you will gain Qualified Teacher Status. You have 7 assessed units to complete covering teaching in great detail. In conjunction with those units you will also compile a teaching log of at least 100 hours teaching practice and you will have been observed delivering teaching sessions at least 8 times by a suitably qualified expert.
Course Duration: 1200 hours
Training Window: Within 12 months of enrolment
L4 and L5 training is available to those who have progressed through previous levels of learning or have been assessed as having knowledge, skills and experience to be able to enter directly at this level.
ROLE: AS DESCRIBED BELOW
ANY OTHER PROFESSIONAL DEVELOPMENT COURSES
Various Training For Everyone
From time to time In-Comm or an employee may identify training that brings benefits to the business. Where these are identified a training proposal form is to be submitted to the manager for consideration. Once approved, HR will book.
Course Duration: As required
Training Window: As required
SUPERVISING FIRST AID FOR MENTAL HEALTH
Classroom Training
Primarily for learner facing employees, but available to all employees as part of their CPD.
Applications will be subject to a short screening interview to ensure they understand the course and that they have the required resilience to manage difficult conversations.
This course provides learners with the knowledge to recognise a wide range of mental health conditions and learn about the support/therapy provided by professional healthcare providers. They will know how to start a supportive conversation and when and how to signpost a person to seek appropriate professional help.
Course Duration: 2 days
Training Window: As required
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