BH Life Summer 2015

BH

LIFE

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Summer 2015 edition

YOUR CHANCE TO WIN Front row tickets for the Air Festival at The Cumberland Hotel See page 25

Air Festival Summer activity AFC Bournemouth make history see page 8 ideas see page 14

bournemouth.gov.uk Our local magazine produced for Bournemouth residents

We talk to a Typhoon pilot about life in the cockpit see page 17

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Welcome The dust may be settling on the recent local and national elections but the momentum behind our ‘Building a Better Bournemouth’ ambition continues.

The town enters the summer on a massive high following AFC Bournemouth’s promotion into Premier League football. It’s a truly inspirational story and the journey has been an emotional rollercoaster, especially for dedicated fans who have supported the Cherries every step of the way. The recent victory parade gave the Club an opportunity to thank their supporters and it was also a wonderful display of Bournemouth coming together to show the immense degree of pride in their achievement.

In addition to the new football season, residents have a host of summer activities and events to look forward to. The Bournemouth Air Festival not only brings an economic boost to the town but it also provides residents with four days of free entertainment.

Our long term plan to develop a world-class seafront is a step closer. The recent redevelopment of Pier Approach is one of the projects to create public spaces and facilities to inspire new generations of visitors.

Boosting the local economy, bringing investment into the town and protecting our natural environment is only part of the Building a Better Bournemouth story. Safeguarding children and vulnerable adults, especially the elderly, is also an important part of this work. Read more about how we’re doing this throughout the magazine.

These are challenging but exciting times for our town as we build on the successes of the last few years. There can be no doubt that Bournemouth is in the spotlight at the moment, and your council will continue to encourage all residents across our diverse community to play their part in Building a Better Bournemouth for the next generation.

Councillor John Beesley Leader of the Council

BH Life magazine is delivered free to homes in Bournemouth.

It’s also available at a wide variety of outlets.

To advertise in BH Life call IMS Group on: 01202 611100 email: sales@ims-group.co.uk

This publication is environmentally friendly using paper sourced from sustainable forests, using no bleaching agents and printed using vegetable based inks.

The publication contains advertising and the Council cannot vouch for the legitimacy of, or endorse any advertiser in BH Life. Citizens Advice provide free, impartial consumer advice on 0345 404 0506.

Please recycle this magazine when everyone has read it.

Read and listen online at: www.bournemouth.gov.uk/bhlife

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In and around the town 8 ....... Congratulations AFCB 11 ...... Treasures at the tip 13 ...... Transport improvements 14 ...... Summer activity ideas 15 ...... Events this summer 16 ...... Bournemouth Air Festival 17 ...... Life in the Typhoon 19 ...... Fairtrade recipes 21 ...... Adult social care changes 23 ...... Tackling litter together 24 ...... Wild about wildlife 25 ...... Air Festival competition 27 ...... Community news 28....... Spotlight on democracy 30....... What’s on?

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Publication details Edited by: Jo Evans, Corporate Communications & Marketing, Bournemouth Borough Council. Tel: 01202 451435 Email: bhlife@bournemouth.gov.uk Designed and produced by: IMS Group Tel: 01202 611100 Copies printed: 86,000 Cost per copy: 10p approx.

Advertising: IMS Group Tel: 01202 611100. Email: sales@ims-group.co.uk Distributed by: IMS Group If you do not regularly receive BH Life tel: 01202 451435 or email: bhlife@bournemouth.gov.uk Delivery of next issue: The autumn edition will be delivered to homes around mid September 2015

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In and around

News from around the borough

the town Improved Pier Approach revealed

Have you seen the Pier Approach improvements?

Over the past few weeks, the newly transformed Pier Approach has been opening in phases, revealing the improvements to the area.

With new paving and a high quality look and feel to the seafront’s gateway, much improved new lighting has also been installed. Two 25 metre high columns will illuminate the area at night with colourful low-energy light displays.

Councillor John Beesley, Leader of the Council, said: “Improving the gateway from the gardens to the seafront is a vitally important investment for the Council and is another step towards creating a world-class resort. It’s a really exciting phase, which I am confident local people will enjoy just as much as visitors.”

An interactive water feature has been installed and is undergoing testing prior to opening this summer. In addition, there’s a stunning new shelter and landmark tourist kiosk which features steel leaf structures. Some finishing touches and specialist construction work remain underway, but the area is well worth a visit if you haven’t already had the opportunity to see the changes.

Dorset County Council to undertake A338 improvements

After three months of deliberation, the Planning Inspectorate (the government agency responsible for examining nationally significant infrastructure projects including Navitus Bay) will now have made its recommendation to Amber Rudd, the new Secretary of State for Energy and Climate Change. Unfortunately, the content of the recommendation - whether to approve or reject the contentious scheme - is not publicly available.

It will be published at the same time as Amber Rudd announces her decision to grant or refuse development consent. This final decision is expected on or before 11 September 2015.

To find out more visit Dorset County Council’s website: www.dorsetforyou.com/412615

Find out more at: www.bournemouth.gov.uk/windfarm

For more information visit: www.bournemouth.gov.uk/pierapproach

Improvements are due to get underway this September on the A338, as Dorset County Council starts a major rebuild of a five and a half mile stretch of road. Works will focus on rebuilding the road between Ashley Heath and Blackwater Junction in an effort to improve the road quality and ease traffic flow.

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Navitus Bay offshore wind farm – decision time draws near

BH Life Summer 2015

The pre-application process started almost five years ago; the future of our beautiful, natural bay will soon be clear. Navitus Bay has attracted unprecedented levels of interest and concern. The Council has consistently opposed the vast offshore wind farm because of the risk it poses to the local environment and economy. Time will soon tell which way the wind will blow for Navitus Bay.

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News from around the borough

In and around the town

Bournemouth remembers World War Two On 15 August the 70th anniversary of Victory in Japan (VJ Day) is set to be commemorated in Bournemouth. A service will take place at Bournemouth War Memorial in the Central Gardens at 2:30pm and Bournemouth’s Poet Laureate will be writing a poem for the event.

A wreath laying ceremony and beacon lighting marked VE Day

Earlier this year on 8 May, a wreath laying ceremony took place and a special beacon was lit on the cliff top at Fisherman’s Walk to commemorate Victory in Europe (VE Day). This provided an opportunity to celebrate the lives of those who fought in the war and gave time to reflect and remember the sacrifices that were made abroad and at home.

Local historian, John Walker, was a 12 year old when the 1945 VE Day celebrations took place.

He said: “What a joyous day it was. Thousands of people gathered in the Square, which was hung with bunting and flags. They sang and danced, causing congestion and halting the traffic. At 3pm about five thousand people met together in Meyrick Park to listen to Churchill’s historic broadcast.”

Further details for the VJ Day commemoration can be found on our website: www.bournemouth.gov.uk/worldwars

Council pledges continued commitment to Boscombe regeneration Boscombe Market

Real changes are taking place in Boscombe but there’s still work to be done. That’s why we’ve approved a new five year strategy as part of our ongoing commitment to the regeneration of the area.

We have taken steps to improve housing and encourage working families to the area. We have inspected more than 2,000 units of accommodation resulting in improvement works to an estimated value of £460,000. We have also bought and refurbished several Houses in Multiple Occupation (HMOs), turning them into affordable flats for rent for local people. The former Police houses on Gladstone Road East were also bought and refurbished by the Council and have been let to local families. A further 11 homes were built at Gladstone Mews and have been bought under a shared ownership scheme.

Gladstone Mews

Work on the former Argos building opposite the newly revamped Crescent is well underway and when finished will provide a base for the Neighbourhood Policing Team, the Council’s Community Regeneration Team and the Youth Service. The shared space scheme, improvements made to the precinct and the ever popular Boscombe Market, will all build on the progress already made.

Councillor Jane Kelly, Cabinet Member for Regeneration, said: “We know that Boscombe is an area that has much to build on – beautiful architecture, a fantastic seafront, a diverse and creative community. We also know there is more to be done, which is why our commitment to Boscombe continues.”

You can find out more at: www.bournemouth.gov.uk/boscomberegeneration

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In and around the town

News from around the borough

Business loans available

Have you got a great idea for a business? Do you already run a small business and are looking to expand?

Meet your inner monkey at the Festival of Learning

BU Festival of Learning returns

Fancy meeting your inner monkey? How about making a TV show, playing wheelchair basketball or finding out what your fingertips say about you?

These are just some of the 150+ free events taking place as part of Bournemouth University’s Festival of Learning this summer.

Now in its third year, the Festival runs from Saturday 11 to Friday 17 July with a wide range of interactive workshops, events and seminars open to the public.

These include family-friendly activities, professional development opportunities, sports classes, theatre performances and chances to find out more about the work and research taking place at BU. New this year will be a family day on Saturday 11 July, with a host of activities suitable for all ages and interests – including two talks by naturalist and TV presenter Chris Packham.

To find out more, or to book onto events, visit: www.bournemouth.ac.uk/fol or telephone: 01202 962362.

Wheelchair basketball is just one of the events taking place

We’re helping to boost Bournemouth’s economy and have set up the Bournemouth Community Finance Company. The Company is making finance available to local businesses to support their plans for growth.

We have extensive experience across all aspects of lending within the financial services industry and are now working with local entrepreneurs to help make their business ideas a reality.

If you’re looking for financial help to get your business idea off the ground, or you want to expand your existing business, then this could be the opportunity you’ve been waiting for.

For more information, telephone: 01202 451118 or email: communityfinance@bournemouth.gov.uk

Superfast broadband grants available for businesses

Local businesses are being encouraged to apply for grants to get connected to superfast broadband, as part of a government scheme.

If you are a small or medium-sized enterprise (SME), a voluntary/charity organisation or home-based business within Bournemouth and you have a slow or unsuitable broadband service, you can get help.

Businesses can get connection vouchers worth up to £3,000 to install faster, more reliable broadband. Vouchers are awarded on a first-come, first-served basis, so we want as many Bournemouth businesses to apply.

Businesses can find out more and apply at: www.connectionvouchers.co.uk

Our Economic Development Team is promoting superfast broadband connections to help build a better Bournemouth by improving the local business environment.

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News from around the borough

Bournemouth’s schools ranked amongst the best

In and around the town

Turning around the lives of Bournemouth families

Our Turnaround Families programme has been successful in turning around 100 percent of our government target of 370 families.

The programme has helped these families to experience improvements in education, a reduction in criminal and antisocial behaviour and to find employment or make progress towards finding work. We have been working closely with these families in a multitude of ways to ensure that they sustain success in getting adults back to work and supporting them to keep their jobs. Children are now increasing and sustaining their attendance in education and both crime and anti-social behaviour are reduced.

It means that we are the first local authority in the region to have turned around the lives of 100 percent of our government target.

Bournemouth’s schools have been ranked third in the country with more than 94 percent of schools judged by Ofsted as good or outstanding.

The ranking has come from Watchsted, an independent service which tracks and presents Ofsted inspection data from across the country. Of the 38 Bournemouth schools already inspected by Ofsted, educating almost 20,000 pupils, 94.1 percent have been judged good or outstanding.

Councillor Nicola Greene, Cabinet Member for Education and Children’s Services, said: “This is a fantastic achievement and a testament to the hard work of our teachers, young people and school improvement service who have achieved an education we can all be proud of. However, we are not complacent and our aim is to have 100 percent of our schools judged as good or outstanding so that every child and young person in Bournemouth has the best possible start in life.”

We will now prepare for phase two of the government’s Troubled Families programme and expect to work closely with even more families on a much wider range of challenges in the coming years.

Take your ‘Early Explorers’ to the Russell-Cotes

Did you know that storytelling, songs and crafts for 2 - 5 year olds, and their grown-ups, takes place at the Russell-Cotes Art Gallery and Museum?

The next Early Explorers session is on Tuesday 7 July from 10:30am to 12pm and it’s themed ‘Commotion in the Ocean’.

The cost is £3.50 per child and booking is essential on 01202 451858. Please note separate admission charges apply to visit the historic house before or after the session.

New service to protect vulnerable children from sexual exploitation launched A new service to protect vulnerable children at risk from sexual exploitation has been launched across Bournemouth, Poole and Dorset.

The service is run by the children’s charity Barnardo’s, who have expertise in dealing with vulnerable at risk young people. Its aim will be to identify and protect those children deemed at risk of Child Sexual Exploitation (CSE) and to help those who are victims of CSE.

Part of its remit will be to reduce the number of incidents of children and young people who run away from home or care. Child care experts are particularly concerned about the links between those children in care who go missing and their vulnerability to sexual and other types of exploitation.

If you think that a child is in immediate danger please dial 999. If you are a child or young person who needs help, please call Childline on: 0800 11 11.

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Sport

AFC Bournemouth fans celebrate historic season

Picture by Richard Crease, Daily Echo

An estimated 60,000 people attended the victory parade

Congratulations AFC Bournemouth that’s Howe it’s done!

With football fixtures soon to be announced, anticipation continues to build as the start of the Cherries’ first ever season in the Premier League draws closer.

The Cherries’ rise up the football ladder to Championship trophy holders has been a remarkable achievement and the whole town has come together to show how proud we are of the team. There have been posters of support in shop windows, red and black bunting proudly displayed in the town centre and AFC Bournemouth flags flying outside buildings including the Town Hall.

Tony Williams, Chief Executive of the Council, said: “Reaching the Premier League is a hugely historic moment for the

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The rise to the top

In 2009 AFC Bournemouth were lying at the bottom of League 2 in danger of going out of the football league and folding altogether.

Since 1997, when the club became Europe’s first ever community club, they have continued to experience many highs and lows. Trips to Wembley and the Millennium Stadium have come along with liquidation, promotion, relegation and a transfer embargo.

AFC Bournemouth’s promotion to the Premier League came in style, with the team being crowned league champions on the final day of the season. Eddie Howe, AFC Bournemouth Manager, said: “The Club’s rise from League Two to the Premier League is a truly astonishing story and something that has been incredible to be a part of. A lot of people behind the scenes deserve huge amounts of credit for our success.”

Courtesy AFCB

Reflecting on the parade, AFC Bournemouth Chairman, Jeff Mostyn said: “It was an amazing turnout, to drive along the seafront and see the thousands of people was so moving. The day was about us showing our love and respect for all the supporters.”

town and we are all so proud of the Club’s very well-deserved success. We look forward to welcoming visitors from some of the Premier League’s biggest clubs to our town next season.”

Eddie Howe, AFCB Manager

Courtesy AFCB

On a sunny Bank Holiday in early May excitement reached fever pitch levels as thousands of you joined in the celebrations at AFC Bournemouth’s promotion parade along the seafront. The Council helped organise the event, which saw an estimated 60,000 people create a sea of red and black between Boscombe and Bournemouth Pier.

Andrew Surman, AFCB player

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Recycling

Daily bargains available at Millhams

Treasures at the tip The team at Millhams Community Recycling Centre know better than most that one person’s rubbish is another’s treasure. On a daily basis they get to see a vast array of discarded waste taken to the site

by Bournemouth residents. And it’s not all rubbish. Most items can be reused, recycled or even sold on to other residents.

So if you fancy picking up a bargain, want to try your hand at ‘upcycling’ or just love a bit of vintage fashion, then Millhams Recycling Centre could be for you.

You may have visited Millhams not knowing it is home to The Reuse Shop where you can buy items in good condition that have been left on site.

There’s everything from building items to china, bric-a-brac to furniture, clothes to household fixtures (toilets, sinks, doors) and much more. Prices range from just 10p to £10 and there are different items for sale each day.

The money generated from the sale of these items is used to help run the site and keep Council Tax down. The Reuse Shop is located near the exit and it’s open from 9am to 4:30pm.

FACT

As well as visiting The Reuse Shop, you can dispose of the following unwanted items and waste at the site: • Large items of household furniture • Garden waste • Wood and metal items • Tyres (up to four per visit) • Household paints, garden pesticides and chemicals • Rubble/soil (limited to six medium sized sacks/car boot load per week) • Car batteries, household batteries and oil • Light bulbs and fluorescent tubes • Textiles like clothing, shoes, linen • Books, CDs and DVDs • Excess household rubbish and recycling.

72.2% of household waste taken to Millhams in 2014 was reused, recycled or composted.

Essential information

Millhams is open to all Bournemouth residents. Staff will need to check your proof of address so when entering Millhams, please show either a photocard Driving Licence or a household bill containing your address (for example your Council Tax bill).

We’re open 8am to 7pm from 1 April to 31 October and 8am to 5pm from 1 November to 31 March. We’re closed on Christmas Day, Boxing Day and New Year’s Day. You can find us on Ringwood Road in Longham, BH11 9LQ.

Please note that if you’d like to visit Millhams in a van, restrictions apply. Take a look at the website for more details: www.bournemouth.gov.uk/vansatmillhams or telephone: 01202 451199.

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Did you know?

Upcycling is the process of converting waste materials or unwanted products into new materials or products of better quality.

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BSO music projects for all ages

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Transport

Travelling around Bournemouth made easier

New cycle lanes on Richmond Hill

Major transport improvement programme enters final stages Our largest ever transport programme to give you more options on how you travel, is entering the final stages as two more major improvement schemes finish at Castle Lane West and Richmond Hill.

Improvements were made possible by securing one-off additional government funding. This has allowed us to invest in upgrading the town’s travel network to make sustainable travel easier, safer and more attractive. Walking, cycling and using public transport are simple alternatives to driving.

Encouraging more people to travel this way can boost health and improve our local environment, helping to reduce congestion in the future.

Recently completed works on Castle Lane West give people better options on how they travel to work, school and the shops. Around 30,000 motorists a day travel along this busy commuter route with 25 percent of the town’s primary and secondary school children attending schools nearby. The new continental-style cycle lanes separate cyclists from pedestrians and motorists, increasing safety for all road users whilst improving traffic flow.

In a bid to boost the local economy and revitalise Boscombe, a fresh modern shared space layout is being introduced to support our ‘Backing Boscombe’ initiative. Completed as part of the Three Towns Travel scheme, the new layout will create a safer and more attractive welcome for those who live, work and shop in the area.

Understanding ‘shared space’

Already working well at Horseshoe Common, the aim of the new shared space layout in Boscombe is to give all road users equal priority. The idea is to slow people down and encourage them to take additional care. It’s an urban design

approach that is already working well in other thriving towns and cities across the country.

Motorists need to be aware that Horseshoe Common, Boscombe shared space area and Richmond Hill are all restricted parking zones. These are identified with signs but there are no yellow lines to indicate the restriction. No parking is allowed in these zones, unless there is clear signage and a marked parking bay.

Station and Bus Hub improvements

Improvements to Boscombe Bus Hub and Bournemouth Station are now well underway as part of the final stages of the Three Towns Travel scheme. Due to be finished later this year, Bournemouth Station will see a revised layout with easier and more accessible bus, taxi and cycling facilities as well as better signage. While works at Boscombe Bus Hub are set to create a safer and more welcoming feel for the hundreds of people who use it every day.

Get on your bikes

In an effort to help you make the most of the improved travel network, we’ve teamed up with British Cycling to give residents the opportunity to get out on free guided rides. To find out more see page 12.

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Things to do

Make the most of activities in Bournemouth

Land and water sports available at Boscombe Seafront

Activity ideas to keep boredom at bay Summer reading

Library fun

School holidays are just around the corner but you don’t have to wait until then to start your summer of fun. We’ve got plenty of activities on offer to help you and your family sail through the last term of the academic year and into the holidays.

Try something new

Free guided cycle rides

There are more than 30 different activities on offer and something for all ages and abilities at the Coastal Activity Park. It stretches over 1km either side of Boscombe Pier and has everything from sports courts to water sports. You could find a new hobby or try all the free activities, hire equipment, courts and classrooms or just enjoy the stunning surroundings. Visit: www.coastalactivitypark.co.uk for details and for bookings telephone: 01202 451773.

Why not get out and enjoy Bournemouth by bike with your family and friends this summer?

Once again we’ve teamed up with British Cycling’s Sky Ride Local programme to bring you a series packed full of free rides in and around the town. The programme offers three different levels, from easy-going to more challenging routes, so there’s plenty to choose from and there’s something for everyone. For more details, visit: www.goskyride.com/bournemouth

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Did you know?

There are 64 playgrounds in Bournemouth as well as sports and activity areas. These include BMX tracks, skate parks, outdoor paddling pools and water play areas, mini golf courses, tennis courts and ball courts. Visit: www.bournemouth.gov.uk/parks

BH Life Summer 2015

Become a record breaker Bournemouth Libraries invite children aged four to 12 to become Record Breakers as part of the free Summer Reading Challenge. The Record Breaking theme has been created by the national organiser, The Reading Agency, linking with Guinness World Records.

How it works: 1. Each child signs up at their local library.

2. Children borrow and read at least six library books of their own choice during the summer, collecting stickers along the way.

3. Children receive a certificate and a medal for completing the challenge.

A Guinness World Records attempt is also being made for the most pledges received for a reading campaign. Visit your local library between 10 to 13 July and make a pledge children can pledge to read over the summer whilst adults can pledge to encourage children to complete the challenge. Ask library staff for pledge cards. Your children can take up the challenge at any time from the pledge weekend until the end of the summer holidays.

Libraries will also be holding free activities linked to the record breaking theme during the summer holidays. For more information visit: www.bournemouth.gov.uk/libraries

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Summer events

There’s a whole host of events this summer

What’s ‘OnStage’ at Pier Approach this summer

Events to jazz up your summer

Why not get into the swing of summer with one of the many events taking place showcasing Bournemouth’s diverse local communities? There’s vintage glamour, family fun and musical entertainment to name just a few. Here’s a taster of what’s to come...

Grab some sarnies and a flask and head to Queen’s Park for the annual Picnic in the Park from 1:30pm on 14 June for an afternoon of free entertainment. Or join the Winton locals for a 10th birthday celebration of the Winton Carnival on 27 June including a parade followed by more fun at Winton Recreation Ground (visit: www.wintoncarnival.co.uk).

Music will be in the air with a new Jazz Festival bringing a number of professional jazz musicians to the town from 19 to 21 June. Local jazz bands, singers and musicians, covering a wide range of musical styles will be playing at various venues including hotels, bars and restaurants. Plus a number of free concerts are planned (visit: www.bournemouthjazzfestival.co.uk).

You could always shake it up vintage style over in Southbourne from 20 to 21 June. Their Shake and Stir event brings together a mix of vintage music and fashion with trade stands, food and drink, bands, kids’ entertainment and more (visit: www.southbournefestival.co.uk).

Moving into July and there’s King’s Park Steam Fair on 4 to 5 July from 10am till 5pm. Whilst the town will be flying the rainbow flag for the annual Bourne Free Pride event in and around Bournemouth Triangle from 10 to 12 July (visit: www.bournefree.co.uk).

Over in the north of the borough, Friends of Slades Farm are holding a music, talent and sport festival on 12 July (visit the festival’s Facebook page). Whilst the Muscliff Fun Day and Music Festival is on 26 July from 11am to 9:30pm at Muscliff Park (visit: www.musclifffamilyfunday.co.uk).

King’s Park will once again play host to the much loved Thai Summer Fair on 2 August so prepare yourself for entertainment and a taste sensation courtesy of Bournemouth Thai Language and Culture School.

Bournemouth’s summer entertainment

In addition to the Air Festival, as residents, you get to enjoy the town’s programme of free summer entertainment. From young to old, these Bournemouth Council events are not to be missed:

OnStage at Pier Approach brings a range of free entertainment to the Waterfront area at Pier Approach from 24 July to 10 August.

Friday Family Fireworks takes place at Bournemouth Seafront on 31 July, 7, 14 and 28 August.

Kids’ Fun Festival will once again be in the Lower Gardens from 3 to 16 August.

Candlelight Nights return to the Lower Gardens on 5, 12, 19 and 26 August from dusk.

Events and dates are subject to change. Check the latest details of these and other events on our website: www.bournemouth.co.uk

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Air Festival

What to look out for this year

Beach demonstrations

Night Air concerts A Blades pilot flying over Bournemouth

Bournemouth Air Festival’s back and bigger than ever Returning on 20 to 23 August for a remarkable eighth time, this year’s Bournemouth Air Festival promises to be the biggest one yet.

The town will be hosting four days of Red Arrows’ displays, alongside the mighty Typhoon and Hawk Role Demo - a first for the event. Supported by a multitude of Royal Navy assets, Pier to Pier trading stalls and three nights of music, the festival continues to show why it is more than just an air show.

The entertainment won’t stop with the last aircraft display as Wave105 will once again be staging an impressive Night Air music line-up on Thursday, Friday and Saturday night. Each night will feature different musical genres. New for this year is Thursday’s ‘Proms on the Beach’ with HM Band Collingwood, whilst Friday welcomes the best chart acts and Saturday night’s a celebration of dance music.

From early August, the Air Festival brochure (priced at £8), will have all the information you need to make the most of the event. For every brochure that is sold, £2 will be donated to Air Festival charities: The Royal Navy and Royal Marines’ Charity, The Soldiers’ Charity and The RAF Benevolent Fund.

Councillor Lawrence Williams, Cabinet Member for Tourism, Leisure and The Arts, said: “This event is organised by the Council for the enjoyment of local people and brings in more than £25million to the local economy providing 350 full time jobs for the area. A great deal of work goes on behind the scenes to make the Festival a success so I would like to thank everyone that is involved.”

Find out more

As the event gets closer, event announcements, travel information plus details about our park and ride service will be made available on our website.

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www.bournemouthair.co.uk

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bournemouthairfestival

Become a Patron The Patrons 100 Club is a great way for you to become involved in supporting the UK’s biggest free aviation event and this year’s nominated charities. Local resident, John Ridgeon is a member and he enjoys meeting new people at the monthly Patrons’ events. He said: “I’ve been a member since the scheme started in 2010. It’s great fun and I couldn’t recommend an easier way to help the festival.”

You can find our more on our website or email: michelle.roberts@bournemouth.gov.uk

@bmthairfest

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Air Festival

Interview with a Typhoon pilot

Life in the Typhoon Jonny, this year’s Typhoon display pilot, will be making his first visit to the Bournemouth Air Festival this year. He gives us an insight into what it’s like to fly such an iconic aircraft and have an important role in defending the UK’s air space.

Name: Flight Lieutenant Jonny Dowen Age: 29

“I have always had an interest in aviation. When I moved back to the UK from Spain, at nine years old, I really got into the military side of things. Joining the local Air Training Corps Squadron at 13 was when my aspiration of becoming a pilot really started to become a reality. I subsequently joined the RAF when I was 19.

“The first aircraft I flew was the Tutor as part of my Elementary Flying Training. I moved onto the Tucano and Hawk before graduating three years later from Advanced Fast Jet Training in 2009. This is when I was posted to RAF Coningsby, where I am still based now, and spent four months learning to fly the Typhoon. I took part in multiple overseas exercises along with operational deployments down to the Falkland Islands. I am now an instructor training all the new arrivals to the jet.

“One of my duties at RAF Coningsby, along with training new students, is helping to defend the UK’s airspace. This is known as Quick Reaction Alert (QRA). We are ready to intercept any aircraft requested of us in a moment’s notice, be it a Russian military aircraft or a commercial airliner. This involves being sat in our kit for a 24 hour shift along with another pilot and a small engineering team.

“When it comes to the display season, one pilot takes on this duty each year. I found out last September that I would be the display pilot for 2015 and I got straight to work on ideas for a new sequence. Initially, I put my ideas down on paper with the intent of showing all of the aircraft’s limits.

Once I had a sequence I thought would work, I took it to the simulator to see how it would actually link together.

Inevitably some ideas didn’t work and required a re-design. I started flying the display in the jet in January and worked down in height from 5,000ft down to just 100ft.

“Being the display pilot for the season is a once in a lifetime experience for me and I am really looking forward to visiting Bournemouth and being part of the buzz of the festival.”

See Jonny flying the Typhoon at the Bournemouth Air Festival or find out more at: www.raf.mod.uk/typhoondisplay

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Did you know?

• The Typhoon is a multi-role combat aircraft. It can carry out precision ground attack or air defence tasks and has the ability to support operations anywhere in the world.

• The Typhoon has a voice recognition system, which allows the pilot to perform basic functions quickly, allowing more time to be spent operating the aircraft tactically.

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Over 150 free activities including: Performance events Sports sessions Family activities Interactive taster sessions and workshops

@BUFestivals

BUFestivalof Learning

www.bournem mouth.ac.uk/fol

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Fairtrade town

A Fairtrade recipe to try at home

Community support helps town retain Fairtrade status

Bournemouth youngsters have been helping celebrate our Fairtrade Town status by creating mouthwatering treats from Fairtrade ingredients – and now you can too.

Seven winners of a council-run competition were welcomed

by Matt Budden, the Executive Chef of the Bournemouth Highcliff Marriott Hotel, and his team. They were then helped to create their recipes for invited guests, including the Mayor, local businesses and community representatives. Everyone agreed they loved the taste of Fairtrade.

This event and many others helped Bournemouth win Fairtrade Town status for the second year in a row. Adam Gardner, Communities Campaigns Manager at the Fairtrade Foundation, said: “We’re so pleased that Bournemouth has renewed their Fairtrade status. Thanks to the ongoing support of the public and campaigners, an increasing number of farmers in developing countries are now selling

their products on Fairtrade terms, bringing them a stable income, and the chance to trade their way out of poverty.”

Here’s one of the winning recipes (using Fairtrade, local and sustainable ingredients) for you to try at home, courtesy of William Munro aged 10.

Fisherman’s Friend Ingredients for the pate:

• 25g unsalted melted butter • Zest of half a lemon (Fairtrade) • 160g sustainable smoked mackerel (Poole) • Watercress (Hampshire) • 1 spring onion (Dorset)

Ingredients for the pastry

Have you visited Street Food Corner yet?

Street Food is a concept growing in popularity nationwide, and offers a changing range of quality mobile ‘street food’ traders. If you’re a bit peckish and fancy grabbing a bite to eat on the go, you might want to visit our sites in the Lower Gardens, Horseshoe Common or at Hengistbury Head.

From Mexican burritos, to organic produce, to paella and flatbreads – there is a changing flavour on offer as our traders book pitches as and when they can, making sure there is always something different to enjoy. Follow @bmthparks on Twitter to see who’s trading and when.

Interested traders can find out more on our website: www.bournemouth.gov.uk/StreetFoodCorner

• 80g plain flour (Fairtrade) • Pinch of salt • 40g margarine or butter • 3 teaspoons of water (Dorset)

Method

Mix flour and salt together, add margarine and rub it into the flour until it resembles breadcrumbs. Sprinkle water over it, stir it in, make it into a ball, knead it lightly into a firm dough. Let it rest for 15 minutes, then roll it out into boat-shaped moulds. Bake in the oven until cooked at 200oC. Leave to cool.

Blend melted butter, lemon zest and spring onion and mackerel until smooth. Put mixture into boats, chill in fridge, garnish with a cocktail stick and use watercress for a ‘sail’.

More winning recipes and information at: www.facebook.com/BournemouthFairtradeTownGroup See the current list of sustainable fish at: www.fishonline.org

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Social care

Delivering care more efficiently, to more people

Maintaining and enhancing care services for adults

Introducing Tricuro...

Adult social care in Bournemouth is set to be provided by a new council-owned company, Tricuro.

From 1 July 2015, we’re joining forces with the Borough of Poole and Dorset County Council to create a company, wholly owned by all three local authorities, that can deliver services to local people.

The changes will help maintain and enhance care services for adults – including older people and those with both physical and/or learning disabilities – in the face of shrinking budgets.

Councillor Blair Crawford, Cabinet Member for Adult Social Care, explains: “Councils in Dorset are facing unprecedented financial and population challenges on top of rising demand for existing services. Legal constraints placed on the public sector mean we can’t operate in the same way as private sector care providers.

Forming a company for adult social care will bring benefits not just to the local authorities, but to our service users too.”

Councillor Crawford added, “By providing services across the three councils, we can deliver care more efficiently to more people, without compromising quality or control.”

People who currently receive services from Bournemouth, Poole and Dorset councils will continue to receive services from the same experienced and dedicated staff, in the same locations, but under the Tricuro banner.

The new company will be able to deliver services to people who receive a direct payment, plus informal carers and those who fund their care privately. This extra income will mean all three councils can make vital savings, and resources can be invested back into Tricuro.

Unlike a private company, the three councils will hold 100 percent of the shares in Tricuro. The new company will remain firmly under the control of local councillors, ensuring that current high standards of care are maintained.

Benefits

Greater choice – all Dorset residents will be able to choose services across all three council areas.

Better value for money – income from private clients will be reinvested in public services Trained and trusted staff – staff working for the councils now will be transferred to the company, at the same locations, serving the same clients.

Long-term stability – with a combined workforce, the company will be able to use staff more flexibly and cope with variable demand more efficiently.

Services provided

Residential services – including both care homes and care homes with nursing.

Reablement services – intensive short-term home care to help people get back on their feet after illness or hospital stays.

Day services – support, rehabilitation and skills training for independent living, plus opportunities to socialise.

Shared lives – providing adult placements within the homes of self-employed host carers.

Care catering services – providing meals and refreshments at care establishments.

Community employment – people with a disability can develop work skills and experience.

For more information visit: www.dorsetforyou.com/latc

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Environment

We can all help to keep Bournemouth clean

Tackling litter is a team effort Students undertake litter picks

Solar powered bins

Across the whole of the borough, council teams work around the clock to maintain our beaches, green spaces, roads and pavements. They work on a daily basis, using both mechanical and manual sweeping methods.

There’s also an army of volunteers, groups, schools and businesses who all help care for their neighbourhoods too.

From community clean up days on estates to beach litter picks, keeping Bournemouth green, clean and attractive is a team effort.

Dorset Devils is a group of local residents who volunteer their time to clear litter. The group is currently 22 strong and still growing. Peter Ryan, the Dorset Devils Co-ordinator, said: “We want Bournemouth to be as litter free as possible but that means everyone needs to play their part to gain this achievable goal. We make a difference and so can you. Why not adopt a street, bus shelter, section of park or beach?”

Councillor David Smith, Cabinet Member for Planning and Environment, said: “Community litter picks are a great way of fostering better community relations, improving a local environment and instilling some civic pride. Bournemouth is a beautiful town which we will not allow to be ruined by the minority of people who cannot dispose of their litter responsibly.”

Bournemouth has a significant number of street bins allowing residents and visitors to safely dispose of dog waste, litter and recycle items on the go. And look out for the recently added new recycling bins provided along the seafront this summer.

Can you help?

Please always dispose of your litter and dog waste responsibly and encourage others as well. Of course, what’s even better is if you can get in the habit of taking your litter away with you to dispose of at home.

You could always go one step further and get involved in supporting us to tackle litter by taking part in, or organising your own litter pick. We would provide all of the equipment necessary (including ‘hi vis’ clothing, bags, gloves and litter grabbers) to help carry out a clean up and collect and dispose of all the waste bags afterwards. For more information email us on: enquiries@bournemouth.gov.uk or call 01202 451199.

Information about Dorset Devils and advice about how you can take action can be found at: www.litteraction.org.uk/dorset-devils

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Did you know?

We have invested £1million in the last year on our Smart Streets initiative to improve the street scene of the area which has included extra litter picks and new bins.

We collect an average of 20 tonnes a month of dog waste from bins across the town.

When carrying out our spring clean of the Wessex Way earlier this year, we collected 70 bin bags of litter.

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Local nature

Enjoy activities at local beauty spots this summer

Are you wild for wildlife?

Bournemouth’s beautiful and amazing natural environment makes it a haven for all creatures great and small. We’re passionate about local nature and we know that you are too, which is why we bring you a range of regular walks and events in our local parks, gardens and countryside.

Some of these activities are delivered in partnership with our friends including the RSPB, Dorset Wildlife Trust and other organisations and individuals. A lot of events take place at Hengistbury Head Visitor Centre, which has seen some 145,000 visitors in its first year.

And now you can look forward to a number of events taking place at Stour Valley Nature Reserve in the north of the borough, following recent improvements around the Barn.

So if you and your family are looking to enjoy nature then here’s a few examples of what’s coming up this summer...

Sunday 5 July, 6am to 10pm Stour Valley BioBlitz

Join the rangers and the RSPB as we go on a marathon wildlife safari to record as many different species as possible throughout the day. Starting with an otter hunt, and including moth and mammal traps, bird walks, bug hunts, river dipping, wildflower and butterfly safaris and finishing with an

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evening bat walk. All activities are free, no need to book, just turn up. Meet at Stour Acres Barn, near Granby Road car park (BH9 3NZ).

Saturday 25 July, 10:30am to 3:30pm Wild about Hengistbury Head!

Join Dorset Wildlife Trust on their annual wildlife spectacular, this year coming from Hengistbury Head Nature Reserve. Enjoy finding out about Dorset’s rarest wildlife, talks and guided walks from local experts, and how you can help protect wildlife for the future.

No booking required, just turn up. For details visit: www.thegreatheath.org, email: nhoar@dorsetwildlifetrust.org.uk or telephone: 01202 692033.

Wednesday 19 August, 11am to 3pm Reptile Roadshow

Come and meet the stars of our UK heathland habitat when the RSPB bring their fabulous reptile roadshow to the Hengistbury Head Visitor Centre. Free,

no booking required, just turn up.

These are just a few of our great nature events on offer. More events can be found in our Bournemouth Parks Guided Walks and Events leaflet available from libraries or visit: www.bournemouth.gov.uk/parks

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Did you know?

Interested in making your own space into a haven for wildlife? King’s Park Nursery in Boscombe sells high quality plants and provides expert advice.

We’re open to the public until September from 10am to 4pm, Wednesday through to Saturday plus Bank Holidays. Pop down and see what we have to offer.

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Another great competition especially for BH Life readers

Reader competition

Win an incredible Air Festival experience with The Cumberland Hotel Located on the East Cliff, The Cumberland Hotel is one of Bournemouth’s top hotels offering its guests a prime viewing location for the annual Bournemouth Air Festival.

High above those crowds on the sands, guests will get to experience the show in the comfort of the hotel’s surroundings, as part of their now famous ‘Miami Luxury Brunch Package’.

Each year during the Air Festival, The Cumberland Hotel offers a spread of delicious foods all freshly prepared from their chef and his highly skilled team.

Served buffet style outside in the hotel’s own grounds, guests get to see all of the thrills and action taking place in the sky with a fine selection of foods to hand.

This year The Cumberland Hotel is offering one group, of up to 4 people*, the chance to enjoy this unique experience for themselves in our easy to enter competition.

The lucky winner will enjoy the ‘Miami Luxury BBQ Brunch Package’, which

offers a selection of American and British favourites including BBQ grill, English salads and superb seafood buffet. To be in with a chance of winning this fantastic prize, simply answer the following question:

What selection of favourites will the winner of this competition enjoy?

A) Luxury buffet of American and British favourites B) Fish and chips C) Curry and poppadoms.

To enter, email your answer and contact details to: bhlife@bournemouth.gov.uk or send a postal entry to: BH Life competition, Bournemouth Borough Council, Town Hall, Bournemouth BH2 6DY. The closing date for entries is 6 August 2015. The winner will be notified shortly after this date.

For details of this and other themed entertainment offered by the hotel, visit: www.cumberlandbournemouth.co.uk

*This prize is for one group of up to four people. It is not transferable and cannot be exchanged for cash or other services offered by the hotel. The prize must be taken on either Thursday 20 August or Sunday 23 August. Drinks, wines and other beverages are excluded from this prize and must be bought separately.

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Businesses: Get your message out to the masses with the help of your local councils!

By advertising with local councils, you can reach almost every resident in your target area as well as the millions of visitors that flock to our region every year.

Council websites with hundreds of thousands of unique visitors • Door to door addressed mailings • Residents’ magazines delivered to every doorstep • Outdoor media sites seen by thousands of people every day • Recycling trucks that travel hundreds of kilometres of local streets per week

Call us today on 01202 611 100 for details of Bournemouth Borough Council’s website which will shortly be accepting advertising

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Information from local groups and services

Community news

U3A summer programme coming soon

Did you know that the Bournemouth U3A is for retired people? It has 1,000+ members who are no longer in full-time employment and take the opportunity to enjoy U3A’s many and varied groups.

Their summer programme is just around the corner and their brochure will be available from libraries in mid-July. Before then, three of the U3A tutors will be holding sessions on philosophy and perception/human behaviour as part of Bournemouth University’s ‘Festival of Learning’ (see page 6).

To find out more about the U3A, look out for copies of the summer brochure or telephone: 01202 420700.

Church celebration weekend

One of Bournemouth’s best-known churches is having a celebration this summer to mark the end of an era. The 139-year-old Lansdowne Road Baptist Church, is being demolished and replaced with a £3million purpose-built facility.

A weekend of events will be held at the Church on 13 to 14 June, including an exhibition of photos from the archives and a video to capture some of the stories, people and events associated with one of the town’s most historic churches.

The Church is planning to move into the new building on the same site in 18 months’ time.

For more information visit their website: www.lansdownechurch.uk

Carry on gardening New one-stop-shop for people Last year Bournemouth East Allotment to improve their lifestyle Society, based at Lingdale Road in Southbourne, constructed six accessible raised beds suitable for wheelchair users and those who need to sit whilst gardening.

People across Bournemouth can now use a new Dorset service to find out how they can improve their lifestyle.

A number of the new raised beds are available for let. So if you’re interested in becoming a member of one of Bournemouth’s most popular allotment sites, contact the Society for membership details.

The service is available to anyone living in Bournemouth, Poole or Dorset over the age of 18.

Accessible raised beds are suitable for anyone who has a physical need that prevents them from maintaining a ground-level plot.

These raised beds enable people to reach all the areas that need to be cultivated.

To find out more telephone Bournemouth East Allotment Society on: 07547 198289, or visit: www.bournemoutheastallotmentsociety.co.uk or: www.facebook.com/lingdaleplots

LiveWell Dorset is a new phone and online hub that is staffed by specialist wellness advisors. It will act as a one-stop-shop where people can get advice about smoking, drinking, weight, diet and exercise, and support to improve their lifestyle, potentially reducing the risk of developing more serious health issues later in life.

Public Health Dorset, which is a partnership of local councils, has appointed health services organisation Optum, to develop LiveWell Dorset.

Anyone who would like to contact the service for advice can call free on: 0800 8401628. A dedicated website will launch soon.

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Spotlight

Local election results and council meetings

Spotlight on democracy

It wasn’t just a general election that took place on 7 May. You also had the opportunity to vote for your local councillors too.

Conservative Green Party Independent UK Independence Party (UKIP)

All of the election results can be found online at: www.bournemouth.gov.uk/voting

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For details of your local councillors, membership of the Cabinet and other committees, visit: www.bournemouth.gov.uk/councillors

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FACT

208 candidates stood in the local election, contesting 54 seats across 18 wards. The voter turnout for the local election was just over 58 percent. The political make up of the Council is now:

Did you know?

Councillor John Adams is Bournemouth’s new Mayor. The Mayor-Making Ceremony, called the inauguration, took place during the Annual Council Meeting, held on 29 May. Find out more about the role of the Mayor at: www.bournemouth.gov.uk/mayor

One of Bournemouth’s longest standing councillors recently retired after 44 years of service. In April, former Mayor, Ron Whittaker was made an honorary Freeman of the Borough in recognition of his service to the town.

Council and Area Forum meetings Council meetings usually take place at the Town Hall and they are open to the public. Why not come along and see democracy in action?

Forthcoming meeting dates: Cabinet: Full Council:

Planning Board:

22 June - 10:30am 22 July - 10:30am 16 June - 7pm 28 July - 7pm

15 June - 4pm 20 July - 4pm 17 August - 4pm

Licensing Board: 18 June - 9:45am

16 & 30 July - 9:45am 13 & 25 August - 9:45am

Overview and Scrutiny Panel meetings – please see the website for details.

Please check details before attending on: 01202 454713.

www.bournemouth.gov.uk/councilmeetings

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Area Forum meetings are run by residents with support from ward councillors and take place in different areas across the town.

Boscombe Forum: 16 July and 17 September at King’s Park School, Ashley Road, 7pm Queen’s Park & Charminster Community Forum: 10 June and 9 September at The Moose Hall, 119 Malmesbury Park Road at 7:30pm

Southbourne Area Forum: 9 July, Immanuel Church Hall, 120 Southbourne Road, 7:30pm North Bournemouth Area Forum: 4 July and 19 September at Kinson Community Centre, 10am

Winton Action Group: 23 June, 30 July and 10 September at Winton Library, 6pm Wallisdown, Winton West & Ensbury Park Area Forum: 25 July at Ensbury Park Community Centre, 10am

www.bournemouth.gov.uk/areaforums

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What’s on

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Events and things to do around Bournemouth

June

Dorset Humanists: ‘The Improbability Principle with Professor David Hand’ Moordown Community Centre, 2pm. Free Entry. www.dorsethumanists.co.uk Race for Life, Bournemouth Pier, 9am. Visit: raceforlife.cancerresearchuk.org Picnic in the Park at Queen’s Park from 1:30pm. This is a free event that all the family can enjoy. Please contact Peter Webber on: 07553 316089 Fascinating Folklore – discover some of the folklore of common birds, flowers and other wildlife at Hengistbury Head. Followed by a hot drink and a slice of cake at the Hiker Cafe. 1 to 3pm. Booking essential on 01202 451618. £6 adults, £4 under 16s (includes drink and cake) Bournemouth Jazz Festival – taking place at various locations around the town. Visit: www.bournemouthjazzfestival.co.uk

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Bournemouth Food and Drink Festival, ten days of food haven in the centre of Bournemouth from 10am to 10pm daily. Visit: www.bournemouthfoodanddrink.co.uk Southbourne Shake and Stir. Visit: www.southbournefestival.co.uk Moths and mammals – discover what comes out at night at Hengistbury Head with this ‘morning after’ event. We’ll have moths and mammals to be viewed at close quarters before they are released. 8:30am to 10am. Suitable for ages 5+. Booking required on 01202 451618. £3 adults, £1 under 16s.

Dorset Humanists: ‘Understanding Islam: Humanist perspectives’ Green House Hotel, Bournemouth, 7:30pm, Free Entry. www.dorsethumanists.co.uk Winton Carnival – high street parade and fun at Winton Rec. Visit: www.wintoncarnival.co.uk

HIGHLIGHT

Dancing Terraces

Join in with Pavilion Dance on Fridays and Saturdays over the summer holidays for a variety of free dance classes. Taking place from Friday 31 July to Friday 28 August from 7pm to 9pm at Pavilion Dance Terraces. Visit: www.pdsw.org.uk or telephone: 01202 203630.

July 4-5 5 10 10-12 11-17 21

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King’s Park Steam Fair, 10am to 5pm Stour Valley BioBlitz, wildlife recording event. Just turn up from 6am to 10pm. Meet at Stour Acres Barn, Granby Road car park.

Bournemouth Older People’s Forum, Lucullus Room at the Pavilion. 10:30am to 12:30pm. Visit: www.accessdorset.org.uk Bourne Free, Bournemouth’s annual Pride event.

Visit: www.bournefree.co.uk BU Festival of Learning, various events in various locations. See page 6 or visit: www.bournemouth.ac.uk/fol Evening stroll with a ranger at Hengistbury Head.

Meet at the Visitor Centre at 7pm. £5 adults, £2 under 16s. Booking essential on 01202 451618

August

Thai Summer Fair at King’s Park Kids’ Fun Festival, Lower Gardens. Visit: www.bournemouth.co.uk 5-26* Candlelight Nights, Lower Gardens on *Wednesdays 5, 12, 19 and 26 August from dusk 7,14, 28 Friday Family Fireworks at Bournemouth Seafront.

Visit: www.bournemouth.co.uk

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Dorset Humanists: ‘Humanism & Ethics in Practice’, Green House Hotel, Bournemouth, 7.30pm, Free Entry. www.dorsethumanists.co.uk From 24 OnStage at Pier Approach: entertainment on the Waterfront until 10 August. Visit: www.bournemouth.co.uk 25 Wild about Hengistbury Head. Join Dorset Wildlife Trust for activities throughout the day. 10:30am to 3:30pm. Telephone: 01202 692033 26 Muscliff Fun Day and Music Festival - 11am to 9:30pm at Muscliff Park, Shillingstone Drive. A great family fun day with music, live bands, choirs and soloists. Visit: www.musclifffamilyfunday.co.uk 31 Friday Family Fireworks at Bournemouth Seafront.

Visit: www.bournemouth.co.uk

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Dorset Humanists: ‘The Enigma of Nature and Nurture with Professor Norman Maclean’ Moordown Community Centre, 2pm. Free Entry. www.dorsethumanists.co.uk 70th Anniversary of Victory in Japan. See page 5 Bournemouth Air Festival. See page 16 or visit: www.bournemouthair.co.uk

To check the latest events in Bournemouth visit: www.bournemouth.co.uk

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Contact your council Email: enquiries@bournemouth.gov.uk Web: www.bournemouth.gov.uk Town Hall, Bourne Avenue , Bournemouth. BH2 6DY Switchboard: 01202 451451

Council Tax & benefits

Council Tax - 24hr payment line Council Tax - enquiries Council Tax reduction Benefits - housing Business rates

Housing

Housing - council tenants Housing defects (private tenants) Housing grants Housing waiting list / homelessness

01202 454748 01202 451597 01202 451592 01202 451592 01202 943286 0800 0281870 01202 454979 01202 454979 01202 451467

Leisure activities

Parks 01202 451629 Queen’s Park Golf Course 01202 451675 Russell-Cotes Art Gallery & Museum 01202 451858 Seafront office / beach huts 01202 451781 Hengistbury Head Visitor Centre 01202 451618

Parking & travel Blue Badges Concessionary travel (bus passes) Parking

01202 458744 01202 451584 01202 454721

Street services Graffiti reporting Highways (roads and pavements) Street cleaning Street lighting Rubbish and recycling

01202 451199 01202 451199 01202 451199 01202 451199 01202 451199

Other council services Adoption services 01202 456743 Children’s Information Service 01202 456222 Planning services 01202 451323 Pest control 01202 451199 Births, deaths, marriages and civil partnerships 01202 454945 Social care - adults 01202 454979 Social care - children 01202 458101 Kinson Hub: - housing enquiries 01202 451915 - library and general ‘Hub’ enquiries 01202 452788 Tourist information 01202 451734 Trading Standards (Citizens Advice) 0345 404 0506

This magazine is available in audio and large print.

To request a different format telephone: 01202 451435. You can also read or listen online: www.bournemouth.gov.uk/bhlife