IMPRINT CANADA THE MARKETING AND INFORMATION SOURCE FOR IMPRINTABLE PRODUCTS AUGUST 2022
A Tristan Communications Ltd. Publication
INSIDE THIS ISSUE RETAIL BRAND UPDATE
Volume 29, Issue 4
Forget B2B or B2C 4
Why Digital Engagement Is Actually P2P By Lisa Apolinski, CMC
CREATE STORIES THAT SELL
Customer Service guru Jeff Mowatt explains how telling your company’s story will entrech your brand in the mind of existing and potential customers 8
SIX THINGS EVERY OWNER NEEDS TO KNOW ABOUT BRANDING
Brand specialist & author Jane Cavalier outlines the six key things every business owner needs to know about branding 14
FIVE PROMOTIONAL PRODUCT TRENDS FOR FALL 2022
20
Make sure these popular items are part of your key offerings
NEW PRODUCT SPOTLIGHTS
The pandemic ushered in many new and surprising changes in how companies do business. One of the most interesting - and most impactful - changes for organizations has been how consumers now engage with brands. There was a recent survey conducted by Accenture on this very topic and the results were clear: Consumers are rethinking how they interact with others and have reevaluated their priorities in life. This reevaluation includes the types of brands that will get their business in the future. Consumers are much more willing to change brands or service providers What worked in the past may no longer apply: The pandemic changed how businesses engage and if they feel the brand isn’t in aligncommunicate with their consumers. ment with their core values. They also felt that they would spend more money with brands that they felt supported and understood their needs during challenging times.
P2P Engagement, continued on Page 12
21
Are You Losing Ground To Your Competition? Five Ways to Deliver Added Value By Adriano Aldini, Imprint Canada
The industry is changing - from supply chain disruptions to new technologies - everyone can agree that what may have worked 10, five or even two years ago doesn’t necessarily work today.
September 23 & 24, 2022 • BMO Centre, Calgary, Hall D
Don’t Get Left Behind
What does being “left behind” mean in this business? Falling behind means your company needs to race to the bottom with price in order to compete for clients in an oversaturated market. It means that you’re working slower and less strategically than your competitors. When you’re not ahead of the curve, the reality is you’re asking to be left behind most of your competition.
In this business, it’s all about what value you bring to your clients. The more unique your value proposition, the more ahead of your competition you are.
Value Added, continued on Page 6
JACKETS BACK TO FALL
DECORATED
fersten.com
September 8 & 9, 2022 • Palais des congrès de Montréal
Brighton
FW3021 / FW3023
DEEP
INVENTORY ad jackets banner.indd 1
Trail
FW3053 / FW3063
AW ESO M E
Silverstone
FW3107 / FW3109
DECORATION
Grenada
FW3122 / FW3124
ON TIME
DELIVERY 2022-07-28 11:13 AM