Zipair Airlines Refund and Cancellation Policy –
What You Need to Know

When booking flights, flexibility and clarity in the refund and cancellation policy are crucial—especially when plans can change at a moment’s notice. Zipair Airlines, Japan's low-cost international airline, offers affordable fares, but passengers often wonder about the refund process and cancellation policies Understanding Zipair's rules before booking can save time, money, and stress.
If you need assistance navigating Zipair’s refund policy, modifying your ticket, or requesting cancellation support, our travel experts are here to help. Call us now at 1-855-588-3628 for immediate and personalized assistance
Understanding Zipair Airlines Refund Policy
Zipair operates under a different model compared to traditional full-service carriers As a low-cost airline, Zipair Airlines offers competitively priced tickets but applies strict conditions on refunds and changes, especially for its most basic fares.
1. Are Zipair Flights Refundable?
Generally, Zipair Airlines tickets are non-refundable, especially if you’ve booked under the lowest fare category. However, in certain cases such as flight cancellations by the airline, serious medical emergencies, or government travel restrictions a refund might be considered
To check your specific eligibility or to apply for a refund, call 1-855-588-3628 and speak with our Zipair travel support agents
2. Exceptions to the No-Refund Policy
There are scenarios where Zipair may offer partial or full refunds:
● Flight Cancellation by Zipair: If the airline cancels the flight, you are entitled to a full refund.
● Schedule Change: Significant changes in flight time may qualify for a refund.
● Medical or Emergency Cases: With documented proof, refunds may be issued at Zipair’s discretion.
If you think your case qualifies, don’t wait dial 1-855-588-3628 and let our team guide you through the refund request process
Zipair Cancellation Policy – Flexibility Comes at a Cost
Zipair allows passengers to cancel their bookings, but refunds depend on the fare type and timing of cancellation Here's what you need to know:
1. Standard Cancellations
If you decide to cancel your flight for personal reasons, you will most likely lose the value of the ticket if it’s a non-refundable fare. Zipair typically does not refund these tickets unless you've purchased add-ons like Flex options
2. Cancelling Within 24 Hours
If you book a Zipair flight and cancel it within 24 hours, you may be eligible for a full refund, provided the flight is at least 7 days away This policy aligns with general international standards, although always confirm with the airline or a booking agent.
Not sure if your booking qualifies? Call 1-855-588-3628 now and our agents will check for you immediately.
3. Add-on Services and Refunds
Some additional services like pre-paid baggage, meals, or seat selection are non-refundable, even if the flight is canceled. Always read the fare conditions or ask a support agent by calling 1-855-588-3628
How to Request a Refund from Zipair Airlines
If your situation qualifies for a refund, here are the general steps to follow:
1. Visit Zipair’s website and log into your account to locate your booking.
2 Use the “Manage Booking” section to initiate a cancellation or refund request
3 Provide any required documents, especially for medical or emergency-related cases
4. Await confirmation, which may take a few business days.
Feeling stuck or overwhelmed by the process? Our OTA (Online Travel Agency) makes it easier. Call 1-855-588-3628 and we’ll handle the refund application on your behalf
Zipair Flight Change Policy
While refunds can be limited, Zipair does allow changes to your booking, depending on fare class and availability. You can usually change:
● Travel dates
● Flight times
● Passenger details (some restrictions apply)
Change fees and fare differences may apply. To check the exact cost and rebook your flight, contact our Zipair support at 1-855-588-3628.