BPO Business Analytics Market by Product Type, Distribution Channel, End User 2022-2027

Author: Elena Anderson

Marketing Manager

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Global BPO Business Analytics Market Research Report 2022-2027:

According to the latest report by IMARC Group, titled " BPO Business Analytics Market: Global Industry Trends, Share, Size, Growth, Opportunity and Fore cast 2022-2027

," the global BPO business analytics market reached a value of US$ 18.6 Billion in 2021.

Business process outsourcing (BPO) refers to the businesses that provide various outsourcing services to a firm for back- and front-office functions. BPO business analytics includes collecting and analyzing customer data to assist in developing strategic decisions, comprehending potential customers and optimizing operational costs while streamlining business processes. As a result, business analytics in BPO aids in managing a large volume and complexity of data sets and minimizing the recruitment costs. Besides this, it also helps in automating numerous tasks, analyzing historical data to gain new insights and providing real-time assistance to customers.

We are regularly tracking the direct effect of COVID-19 on the market, along with the indirect influence of associated industries. These observations will be integrated into the report.

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Global BPO Business Analytics Market Trends:

The global market is primarily driven by a considerable increase in data generation across BPOs. Moreover, continual technological advancements and the rising integration of cloud-based solutions with BPO services are creating a positive outlook for the market. Additionally, the rapid outbreak of coronavirus disease (COVID-19) has escalated the demand for business analytics across the healthcare sector for effectively managing the steadily increasing generation of healthcare data, which is positively influencing the market growth. Furthermore, rapid digitization across the globe has encouraged numerous businesses to heavily invest in the deployment of analytical services, thereby providing a boost to the market growth. Apart from this, continuous improvements in the information technology (IT) infrastructure and the penetration of high-speed internet connectivity across the globe are acting as major growth-inducing factors. Other factors, including the increasing popularity of mobile applications and social media among the masses, continuous innovations in analytical services and extensive research and development (R&D) activities conducted by key players, are further contributing to the market growth.

On account of the aforementioned factors,? the market is anticipated to reach a value of US$ 63.9 Billion by 2027, growing at a CAGR of 21.06% during 2022-2027.

View Report TOC, Figures and Tables: https://www.imarcgroup.com/bpo-business-analytics-market

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Key Market Segmentation

The research report includes the following segments:

Breakup by Offering :

• Software

• Services

Breakup by Deployment Type :

• Cloud-based

• On-premises

Breakup by Application :

• Finance & Accounting

• Human Resources

• Knowledge Process Outsourcing

• Procurement & Supply Chain

• Customer Services

• Others

Breakup by Vertical:

• BFSI

• IT and Telecommunication

• Healthcare

• Manufacturing

• Retail

• Transportation and Logistics

• Others

Breakup by Region:

• North America

• Asia Pacific

• Europe

• Latin America

• Middle East and Africa

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Competitive Landscape with Key Players:

• Accenture PLC

• Capgemini SE

• Cognizant Technology Solutions

• Exlservice Holdings Inc.

• Genpact Limited

• International Business Machines Corporation

• Infosys Limited

• Mu Sigma Inc.

• NTT DATA Corporation (Nippon Telegraph and Telephone)

• TATA Consultancy Services Limited (Tata Sons Private Limited)

• Tech Mahindra Limited (Mahindra Group)

• Wipro Limited

• WNS Global Services.

1. How has the global BPO business analytics market performed so far and how will it perform in the coming years?

2. What has been the impact of COVID-19 on the global BPO business analytics market?

3. What are the key regional markets?

4. What is the breakup of the market based on the offering?

5. What is the breakup of the market based on the deployment type?

6. What is the breakup of the market based on the application?

7. What is the breakup of the market based on the vertical?

8. What are the various stages in the value chain of the industry?

9. What are the key driving factors and challenges in the industry?

10. What is the structure of the global BPO business analytics market and who are the key players?

11. What is the degree of competition in the industry?

Click here to visit the complete table of content with list of figures and tables: https://www.imarcgroup.com/bpo-business-analytics-market/toc

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