Resort Management System

IJSRD - International Journal for Scientific Research & Development| Vol. 4, Issue 02, 2016 | ISSN (online): 2321-0613

Resort Management System Kesavaraj.S1 Harishankar.K2 Muthaqi.M3 Gayathri.M4 4 Assistant Professor 1,2,3,4 Department of Information Technology 1,2,3,4 Dhanalakshmi College of Engineering, Chennai Abstract— The proposed system is used in resorts and lodges for effective communication between front desk and guests. This android application is installed on a android device and the android device is provided to guests during check-in. It has map, which displays nearby ATMs, stadiums, pharmacies, theatres and nightclubs to guide tourists. It also displays food and beverages list, hot deals and events which facilitates guests to order food and book events. It also has facilities for flight booking for booking flight tickets for their return journey and pick-up facilities to return to resort from tourist places.

Key words: Resort, Usage, Android, Tourist, GPS I. INTRODUCTION Each hotel and resorts use manual method of entering records such as guest's queries, orders for food and beverages, table booking and event booking. This method involves risks such as delay in getting ordered food and beverages, receptionist may forget to book table and events for particular customer. This brings discomfort to guests.

There is also another serious issue that receptionist may forget to record the ordered food and beverages or details of the event or table booked. This leads to account tallying issues. The register books or data stored in local storages may get destroyed in fire accidents and natural calamities such as flood and others.

Here we get for a little help from technology. We use android as platform for this system and make use of online Database. Guests allowed installing this application in their android tablets or smart phones during Check-in.

Using the application guests allows ordering food and beverages and book tables and events. It also has inbuilt Google Maps to guide guests when they go for tourist places and guests can return to resort by booking cab from application itself. This application also facilitates guests to book flight tickets for their return journey.

Users can provide their feedback during checkout.

II. EXPERIMENTAL STUDY Here we make use of android device's inbuilt GPS device which acts as interface between device and Google's weather & location API to display current location and weather forecast. This system makes use of online database MS-SQL Server Express and offline database SQLite that acts as device's local database. Data from online database is fetched and are displayed in application using the technique of XML DOM parsing.

This android application makes use of the tool, android studio for development. The application makes use of java code for its functionality and XML code for design.

Guest can login with their reservation number, username and password during check-in. The application authenticates the user and adds their detail to both online and offline database.

Guests can add food and beverages to the cart and payment via credit, debit card or the amount for the ordered food and beverages can be added to the bill. Weather forecast displayed to guest using Google's Weather API based on their location. The application has inbuilt Google Maps to guide the tourists and the locations of frequently used places such as ATMs, stadiums, pharmacies, theatres and night clubs around 5kms are also displayed. Guests can also book tables in restaurants and events in resorts in this application. Guest can return to resort from tourist places by booking a cab using this android application. Guest should provide information such as number of persons and time for pick-up. Using the technology of javascript's node an email is sent to front desk to make arrangements to arrange cab for guest. This application also facilitates guest to book flight ticket for their return journey. At last, Guests are allowed to provide feedback during checkout.

Fig.1 Architecture of Resort Management System Now, the above architecture diagram explains how the app works. The user interacts with android device, which in turn makes use of its inbuilt GPS device to display map based on user’s location and weather forecast based on user’s current location. MS-SQL Server Express is online database and data from that database fetched and displayed in application using the technique of XML DOM Parser.

Offline database SQLite constantly synchronizes with online database MS-SQL Server Express III. EXPERIMENTAL RESULTS The launcher activity of the application depends upon the session. i.e.) if the guest uses the application for first time then the activity with login details is displayed else home activity of the application is displayed as launcher activity.

Session management is done using the Shared Preferences.

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Resort Management System (IJSRD/Vol. 4/Issue 02/2016/016)

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Fig. 2: Work Flow of Resort management system.

IV. CONCLUSION This application integrates with property management system, Point of Sale systems and other systems in the hotel to offer an integrated solution that is unmatched in the industry. This mobile application takes the customer relationship management (CRM) to the next level.

V. FUTURE ENHANCEMENTS In future, home automation technology is going to be integrated with this application. Therefore, the guest can be allowed to control the electrical appliances such as Air conditioners, Lights, Fans etc., in their fingertips.

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