Regional HUB Magazine - Edition 1

IHSCM Regional HUB Magazine March 2022

Bringing our Regional HUB Network closer, sharing your stories and achievements.

CEO Jon Wilks Message

IHSCM London Hub is compromised of Guys and St.Thomas NHS Foundation Trust.

Royal Brompton and Harefield hospitals became part of Guy's and St Thomas' in February 2021, bringing together world-leading expertise and research in heart and lung disease.

We have over 500 IHSCM members from our London HUB. We are looking forward to hearing more from this HUB in our next magazine edition.

March 2022

Have a look at some of our brilliant events, that we have facilitated this year with our London Hub. We have worked on some brilliant conferences that you can catch up on below, click on each image to watch the event.

Event 1

Event 2

Event 3

March 2022

Northamptonshire Healthcare NHS Foundation Trust and the University Hospital of Leicester are the home of our East Midlands HUB. IHSCM Membership is growing for our newest Regional HUB. and we are looking forward to an eventful 2022! We would like to congratulate you on your award shortlisting for 'Volunteering Telephone Befriending Service' it is great recognition for all of the staff at the trusts hard work and determination.

March 2022

Northamptonshire’s Volunteer Telephone Befriending service shortlisted for prestigious national award 18 January 2022 Northamptonshire Healthcare NHS Foundation Trust (NHFT) and Voluntary Impact Northamptonshire’s (VIN) collaborative telephone befriending service has been shortlisted in the annual HSJ (Health Service Journal) Partnership Awards. NHFT and VIN work in partnership to deliver the innovative telephone support service, which was first established in March 2020 at the start of the COVID-19 pandemic. The befriending service, which is manned by volunteers, offers support for people across the county who have become isolated whilst staying at home throughout the pandemic.

March 2022

Together, they have been shortlisted in the “Best Not for Profit Working in Partnership with the NHS” category in this year’s National HSJ Awards, the winner of which will be announced at the glittering award ceremony in March this year. This prestigious national award celebrates and recognises a variety of public, private and third sector organisations across the country who work in partnership with NHS trusts to support our communities. Angela Hillery, Chief Executive of NHFT, said: “The service has grown from strength to strength since it first began in March 2020.

Working with GP surgeries in the county and local community groups, the service is able to provide vital support for more people across our communities.

March 2022

I would like to congratulate Mandy, her team and all of our brilliant volunteers for being shortlisted for this award, it demonstrates the real difference the team make every day.” Mandy Woolf, Volunteer Services Manager, first had the idea to launch a new service at the start of pandemic when face-to-face volunteering services were stood down; she recognised the need to continue to provide for people who were isolated at home, in need of support and companionship. The befriending service has grown from just a small team of three volunteers to a team of more than 20. The team support patients who have been discharged from other services, providing regular contact to help build confidence, support those dealing with ill mental health to provide a listening ear and support palliative patients to have conversations about their day-to-day activities. Becky Thornton, Development Manager at VIN, added: “We are delighted to hear that the Befriending Service has been shortlisted for this award. It is a clear recognition of the fantastic work our staff and volunteers have been doing in providing this crucial service.” To find out more about volunteer services at NHFT, including opportunities to become involved in support services, visit www.nhft.nhs.uk/involved Voluntary Impact Northamptonshire support organisations and individuals across the county.

March 2022

To find out more head to: www.voluntaryimpact.org.uk ENDS Media enquiries Beth Cox Northamptonshire Healthcare NHS Foundation Trust Email: commsteam@nhft.nhs.uk About Northamptonshire Healthcare NHS Foundation Trust (NHFT): NHFT delivers a wide-range range of physical and mental health services for children and adults, which are tailored to meet the needs of the people of Northamptonshire and beyond. Our services are delivered in our service users own homes, through GP practices, clinics, schools, prisons and in residential and hospital environments. Over 4,500 dedicated individuals are part of team NHFT making us one of the county’s largest employers. We are committed to our team and as a sign of this we are living wage accredited. Our vision to be a leading provider of outstanding compassionate care and our mission is “making a difference for you, with you.” The Care Quality Commission have rated NHFT ‘Outstanding’ overall twice – in both 2018 and 2019.

The Trust was delighted to be awarded the prestigious Health Service Journal’s Trust of the Year award in 2018. www.nhft.nhs.uk Follow us on Twitter: @nhftnhs And Facebook: @northamptonshirehealthcare #weareNHFT

March 2022

IHSCM West Midlands HUB is the Royal Wolverhampton NHS Trust and Walsall Healthcare NHS Trust. In this edition we have lots of input from this HUB and we thank you for sharing all of your great work. We currently have around 500 members and growing accross our West Midlands HUB

March 2022

Author: Oli Hodgkinson, Business Support Manager – Corporate Learning Services Trust: RWT Title: NHS Futures 360 – Career Path Finder

The Background Due to the Covid pandemic starting in 2020, work experience was suspended due to restrictions on external visitors within the Trust.

One of our projects through the pandemic was to look at alternative ways to showcase the numerous roles involves in keeping a busy hospital working 24/7.

NHS Futures @RWT researched several virtual offerings as a substitute to face to face work experience. The team decided upon creating a VR tour where the viewer can take a career finding journey exploring RWT and discovering some of these roles available to them.

What’s in the Tour?

With the help and support of the Trust’s Clinical Illustration Department and an external company, Studio77 for the filming and graphic content, the package encompasses 5 independent tours consisting of; ·Hospital Ward ·Pathology Services ·Medical Physics & Clinical ·Engineering ·Corporate Services ·Estates & Facilities

March 2022

March 2022

Each tour includes scenes from several different departments and areas across RWT capturing the roles and careers available within them.

With the use of hotspots tagged to staff featured in the tours, their role is explained with information on; the day-to-day duties of the role, entry requirements, skills and characteristics and showcased in “Day in the Life of” videos.

All of the “Day in the Life” videos available within the tour are bespoke to RWT but with the use of general information around entry routes, qualifications etc will allow the tour to be used by anyone as a Careers Advice tool.

These videos can also be found on our NHS Futures YouTube Playlist where you’ll find our video bank ranging from the Day in the Life videos, Department walk-throughs, Career Insights amongst many more.

HEE Presentation In November 2021, the team hosted a “Learning from the NHS Live Event” on behalf of HEE, showcasing the tour and achievements over the last 12 months.This was attended by over 70 people from NHS Trusts across the country and we received fantastic feedback on the tour.

Some examples are; ·Video tour and job detail were really well done and presented ·This simulation is very impressive ·The session was really engaging and insightful to what RWT is currently offering with the VR Tour how it can be used within other organisations.

March 2022

Since the event, HEE have included the tour on the National WEx Resource Catalogue and is now accessible via the NHS Learning Hub (Learning Hub - Home). This enables our resource to be used by other NHS Trust, schools, colleges and other organisations as a means to experience life in the NHS in a virtual format whilst gaining the careers information for some of the 350 careers available.

What’s next for the Tour?

Following feedback received to date, our aim for 2022 will be to add more tours promoting the range of careers in Community sites and GP Practices. This will allow the viewer to experience an insight into the roles available outside of a hospital setting. In the coming weeks, the tour will be made live on our Work Experience webpage on the Trust’s webpage.

March 2022

We are looking to continuously expand our tour offering, therefore if you wish your department to be included in the future, please contact us on rwh-tr.nhsfutures@nhs.net.

Our range of tours can be found on the following links: https://hee-vr360.azurewebsites.net/RWNHS/tour_corporate/ https://hee-vr360.azurewebsites.net/RWNHS/tour_estates-facilities/ https://hee-vr360.azurewebsites.net/RWNHS/tour_hospital_ward/ https://hee-vr360.azurewebsites.net/RWNHS/tour_medical_physicsclinical_engineering/ https://hee-vr360.azurewebsites.net/RWNHS/tour_pathology/

March 2022

Author: Zoe Marsh – Associate Director of People Trust: RWT Title: Nurse Clinical Fellowship Programme

International nurse Beatrix Feldman Shortages in nursing are the single biggest and most urgent workforce issue that the NHS needs to address. The Nurse Clinical Fellowship Programme was established by The Royal Wolverhampton NHS Trust in 2018. The unique programme aims to attract and retain nurses by offering a staff nurse post with supported access to academia, fully funded by the NHS Trust. To date, the Trust has attracted c1000 nurses (both UK and international registered nurses) to the programme who are now working in NHS Trusts who are part of a collaborative set up following the success of the Nursing Clinical Fellowship Programme.

March 2022

The programme is also offered internally, and the Trust has a cohort of 300 internal nursing staff enrolled onto the programme completing either their BSc (top-up) or Masters. The programme has supported the NHS Trust with recruiting to long-standing vacant nursing posts but has also seen 100% of nurses recruited over the 3-year period, retained. In addition, since the programme was established the Trust has seen a reduction of its nursing turnover, from 12% to 8%. The success of the programme has been honoured by being awarded, The Best UK Employer for Nursing, Best Organisation for Learning and Development, Best Equality and Inclusion Practice, and Best Recruitment Experience.

March 2022

Author: Amy Jowicz – Project Support Officer Trust: WHT Title: Faculty of Research and Clinical Education (FORCE) at Walsall healthcare Trust.

As a result of the pandemic many of us have found new innovative ways of working and have continued to apply these within our everyday working, sharing how we did this may be useful to the other Hubs. This will later be followed up with networking events where we will be able to participate in a Q&A and contributors will have the opportunity to share little more about their experiences.

At Walsall Healthcare Trust, The Faculty of Research and Clinical Education implemented the CLiPP model (Collaborative Learning in Practice Placements). Despite the challenges of a national pandemic, the education team made the decision to launch the model in the peak of this crisis and as a result found the model had a positive impact on supporting with students quality of learning in placement but also student placement capacity challenges.

March 2022

What is CLiPP? Collaborative Learning in Practice Placement is a capacity model originated from Amsterdam.

The model facilitates a mixed year range of students. 3rd,2nd and 1st years in a bay with a registrant who supervises the bay. The students work together to manage the bay and are supported through morning, lunchtime and golden time feedback.

GROW coaching is the communication principle applied in this model and is facilitated by the supervising registrant through the huddles and bay practice to empower the students to think independently and learn from each other.

Our Initial Aims when launching the model To enhance practice placement quality of training To increase retention of students as a result of a positive placement experience and recruit into Walsall Healthcare Trust substantive roles.

To increase the amount of student placements within Walsall Healthcare Trust To facilitate this using the CLiPP model using the same capacity of staff supporting with placements

March 2022

How we implemented the model We implemented with the support of our Clinical Academic links the model through phases. Initially CLiPP was launched onto pilot wards 2,7 and 11 in January 2020.

From this pilot, we were able to identify what went well in the launch and what could have been done differently. Outcomes from this launch helped us develop a more structured approach of pre implementation support and post implementation support. We also completed a feedback system in which we were able to extract qualitative and quantitative data to measure the impact of CLiPP in placement. We have also developed training resources such as CLiPP e-learning and coaching toolkits.

We launched onto AMU and Ward 9 in April 2020 and have launched CLiPP onto wards 1 and 29 recently.

We are now in the process of launching CLiPP into different healthcare settings such as maternity, paediatrics and into AHP student placements. We are also continuing to think innovatively as to how CLiPP can provide learning in other areas such as supporting International Nurses.

Successes CLiPP Wards have Increased Student Placement Capacity by 75% compared to placements before 2020 92% of CLiPP Students feel their placement experience has improved CLiPP Wards have fed back improvements in Documentation, Falls and Continence and Patient experience compared to Pre CLiPP implementation.

March 2022

Evaluation and Further Research We are now setting up a Home Grown Research study to accurately document the impact that CLiPP can have on a newly qualified nurse.

Graphs

March 2022

Author: Chrissla Davis – Deputy Head of Nursing Division 1 / Senior Matron.

Trust: RWT Title: Leadership challenges and innovative ideas and new ways of working during a pandemic During the first wave of a pandemic, I was within a clinical consultant role and initially redeployed to support clinically on the intensive care unit. I quickly moved into a leadership role to support the volumes of redeployed staff and patient care demand. It was evident that I needed to take a reflexive approach and adapt my leadership style to equip the teams with the structure that was fundamental to safe patient care and the protection of our workforce. A reflexive approach was definitely new to me and no theoretical leadership model supported such a diverse spectrum of such a reflexive approach. I started to read Machiavelli’s (1953) key piece of leadership “The Prince”.

Throughout, I worked very closely with a dynamic team of nurse leaders and we managed to streamline several innovative ways of working. A multidisciplinary huddle was set up bringing key members together, including Pharmacy, Education, Estates, Infection Prevention, Medical Physics etc. I knew that good communication was vital to the functioning of the critical care unit that had expanded out into two additional areas.

March 2022

A dedicated staffing team was set up consisting of members of staff that were not able to work clinically due to their covid risk assessments.

They were able to ensure that the unit had enough staff on each shift and were able to cover short-term sickness and isolation. Enabling continued support for their colleagues despite being higher risk. This played a key role in mental health for the staffing team and the staff working clinically as there was always someone on the end of the phone in case of a wobble, which happened from time to time. A wobble room was set up for staff, psychology and counselling staff would be available for staff to debrief at the end of shifts, so staff were not taking the stresses and challenges of the day’s shifts home with them.

March 2022

Training/education was set up for non-critical care staff that was recorded and allowed staff to gain knowledge from home before working in the bed space with a trained critical care nurse. This included competencies that the staff were able to take back to their substantive posts when they were repatriated. This led on to the creation of our “keeping in touch” training, whereby the staff were able to keep their critical care skills up to date for any future redeployment, which meant that as we moved into the second wave of covid, the staff were able to move across much quicker. A lot of the staff were redeployed from theatres, as they had transferable skills from an anaesthetic perspective.

Despite the past 2 years being a challenge, I’ve taken my experiences and turned this into a newfound energy towards leadership. I have commenced on a doctoral study around the aesthetics of leadership and its perceived appearance of outdated theories, creating a postmodern retheorised leadership model to liberate a multigenerational, multicultural workforce.

The links are from AMC’s blog and the YouTube video: Chief Nurse’s Blog (royalwolverhampton.nhs.uk) 6823614 Chrissla Davis - YouTube

March 2022

St Helens and Knowsley Teaching Hospitals make up the IHSCM North West Regional HUB. We currently have hundreds of members across this trust and have started planning some exciting in person events at this HUB for 2022!

We look forward to hearing more about this trust in the next magazine edition.

March 2022

We have most recently joined forces with Devon Integrated Care System for it to become the IHSCM South West Regional HUB. The Integrated Care System for Devon (ICSD) is a partnership of health and social care organisations working together with local communities across Devon, Plymouth and Torbay to improve people’s health, wellbeing and care.

We have many exciting events planned for 2022 and we look forward to hearing more from our newest hub in the next edition.

Williams Medical Supplies in Wales is our Primary Care HUB. We have worked with Williams for the past year and have helped to facilitate some of their great events. Williams Medical Supplies Ltd is a Wales-based manufacturer and retailer of medical products to the primary care and secondary care markets. It is the largest supplier to general practice in the United Kingdom with a portfolio of products ranging from surgical instruments to pharmaceuticals.

March 2022

Health, Education and Improvement Wales makes up the IHSCM Wales Country HUB. HEIW have a leading role in the education, training, development and shaping of the healthcare workforce in Wales. Ensuring we have the right staff, with the right skills, to deliver world-class healthcare to the people of Wales both now and in the future.

Established in 2018 as a Special Health Authority HEIW sit alongside health boards and trusts as part of NHS Wales.

March 2022

At Hampshire Care Association, the goal is to ensure that care provision in Hampshire is of the highest standard and quality and that those requiring care receive it with dignity and compassion.

HCA membership consists of care providers of Residential, Domiciliary, Nursing, Learning Difficulty and Mental Health homes.

HCA work with: Hampshire County Council (HCC) Portsmouth City Council (PCC) Southampton City Council (SCC) HCA also continue to negotiate passionately with all of the above for a Fair Price for Care.

March 2022

The Loop Magazine We hope that you have enjoyed the very first edition of the IHSCM Regional HUB Magazine. We also produce a magazine that is accessible to all members quarterly. To view the latest edition and previous editions please click on the image below or here - Magazine – IHSCM (ihm.org.uk)

March 2022

IHSCM Regional HUB Magazine March 2022

Bringing our Regional HUB Network closer, sharing your stories and achievements.