IfM People, Projects and Activities

Institute for Manufacturing

2011

People Projects and Activities

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The IfM is one of the UK Government’s Innovative Manufacturing Research Centres. IMRCs receive funding from the Engineering and Physical Sciences Research Council to generate world-class new knowledge and provide support to the UK manufacturing sector.

FOREWORD The past year has seen a growing appreciation, nationally and internationally, of the role of manufacturing in the UK and indeed in the global economy. Globalisation is not new of course but it has become increasingly apparent that the challenges for manufacturing lie just as much in understanding global design, technology and service networks as in the efficiency of individual factories – important as that remains.

IfM has continued to extend its integrating approach, with a growing emphasis on the wider industrial system, but also innovations within it. These range from a major new research programme confirming IfM as one of the leading international centres for inkjet science and technology, to the growing international reach of IfM Roadmapping - this year to Australia, Brazil and China! Engagements with industry have also blossomed with some 240 SMEs taking part in our Manufacturing Transformation Programme and the successful launch of the industry-funded Cambridge Service Alliance in September, reflecting the breadth and reach of our work.

So what next? A major project reviewing manufacturing research structures and industrial policy development in leading countries is helping to inform our agenda and priorities, reinforcing the need for innovation at the industrial system as well as the product and process levels. There is much still to be done to understand the dynamics and impact of these complex international scientific, technological, operational and business systems. At the other end of the spectrum our new responsibilities for the ideaSpace incubator, our neighbour at West Cambridge, will help us to provide a comprehensive focus for industrial systems innovation, from the first glimmer of an idea or need to a fully fledged industry. Our Emerging Industries Programme is already developing new tools to help accelerate this progress.

Our aspiration is that the IfM with its friends and partners can become an increasingly useful hub in the industrial innovation ‘ecosystem’, helping to understand and indeed ‘engineer’ the next generation of global industrial systems as well as supporting the growth of smaller businesses. Visitors and partners from industry and government as well as academe are warmly welcome to join our community of enthusiasts!

Professor Sir Mike Gregory Head, Institute for Manufacturing

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CONTENTS Foreword 1 Highlights of 2010 4

RESEARCH Research centres Centre for Industry and Government Centre for International Manufacturing Centre for Strategy and Performance Centre for Technology Management Technology Enterprise Group Design Management Group Distributed Information and Automation Laboratory Production Processes Group Centre for Industrial Photonics

6 8 10 12 14 16 18 20 22

Interdisciplinary programmes Service and Support Engineering Industrial Sustainability Emerging Industries Programme High Value Production R&D Interfaces Programme

24 25 27 28 29

Research degrees

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EDUCATION Undergraduate 32 Postgraduate 34

WORKING WITH OTHERS IfM Education and Consultancy Services Public engagement

36 43

APPENDICES Publications and online resources IfM people IfM members and collaborators

44 46 48

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Highlights of 2010 IfM’s education, research and practice programmes continued to flourish in 2010 with increasing demand for our courses, new developments in research centres and groups and increasing evidence of industrial recovery in our practice engagements. Our themes of Emerging Industries, Service and Industrial Sustainability have also made excellent progress, drawing on a wide range of IfM expertise.

The Emerging Industries Programme has a team of 18 colleagues from across the IfM developing new knowledge about the dynamics of emerging industrial systems, particularly those with a significant scientific and technological component. It is already providing guidance for industrialists and policy makers tackling the critical need to exploit and integrate scientific development with industrial growth.

The Cambridge Service Alliance, launched in September with substantial industrial support, is emerging as a flagship programme as the traditional separation of manufacturing and service gives way to a more integrated approach involving manufacturing and service in new and more comprehensive business models. Industrial Sustainability has been a rapidly growing theme with a broad range of projects across the IfM, from materials processing and recycling to the greening of supply networks. This theme is likely to gain further momentum in 2011.

Education Applications for the IfM’s core undergraduate programme, the Manufacturing Engineering Tripos (MET) have doubled over the past two years. This reflects developments in the programme following a major review, the greatly improved facilities for students at the Alan Reece Building and the growing interest in and enthusiasm for manufacturing more generally. Students and employers continue to place great value on the course’s distinctive combination of academic rigour and practical experience from industry-based projects IfM’s post graduate Masters programme in Industrial Systems Manufacture and Management (ISMM) goes from strength to strength attracting outstanding candidates. A review currently underway is likely to further enhance the attractiveness of the programme by growing the industrial and engineering systems content, reflecting the changing structures of manufacturing internationally.

A feature of the PhD student intake over recent years has been the high proportion of mature students.

Fifteen of last year’s 22 new arrivals joined us with significant professional background greatly adding to the experience of our community.

Research The publication of a major new book on roadmapping by Dr Rob Phaal marked another milestone in the international development of this important and highly successful approach. Companies and governments around the world, not least in China and Korea are now adopting these methods.

There has also been rapidly growing international enthusiasm for work on open innovation led by Dr Tim Minshall with strong industrial and research partnerships collaborating on this important topic.

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The importance of global engineering strategies and networks is increasingly recognised, complementing established expertise in production and R&D networks. A high performance engineering consortium is bringing ideas from global operations to bear on this domain.

Another field where IfM is making a significant impact is in the operational efficiency of airports. Using the latest developments in RFID technology our team in the Distributed Information and Automation Laboratory is exploring new applications for the technology in this highly pressured context.

Two reports by the Centre for Industry and Government on the future of the UK’s food and drink sector were very well received and formed the basis of a debate in Westminster by senior industry leaders and stakeholders. This is another sector where there are many opportunities to apply modern manufacturing thinking.

Preparations are well under way in the Centre for International Manufacturing to jointly host the prestigious 18th European Operations Management Association Conference in July 2011. Over 400 scholars from around the world are expected to attend this key event in the operations management calendar.

Practice A major, government-funded programme of support for small and medium-sized companies, the Manufacturing Transformation Programme, was completed in 2010. Over 200 companies were given an in-depth assessment by practitioners from IfM Education and Consultancy Services and provided with an action plan designed to bring about sustainable improvements in quality, productivity and revenues.

Members of the IfM ECS team also worked with large, multinational companies on projects including long term strategy development, international networks and service capability development. In the public sector a major project for the Australian Automotive Collaborative Research Centre to develop a roadmap for the industry to 2020 and beyond was completed.

IfM ECS has been chosen to lead a new programme to support high potential business ventures. The ideaSpace Enterprise Accelerator (iEA) programme will enable businesses and jobs to be created across the Eastern region and will support the identification and accelerated development of high potential business ventures. This exciting new development based in the nearby Hauser Forum, greatly extends the scope of IfM ECS offerings, connecting it directly to the flourishing Cambridge entrepreneurial community.

Public engagement The Institute took part in Cambridge University’s annual Science Festival for the first time in March 2010 when hundreds of families visited the Alan Reece Building to see a host of interactive demos, including high-powered lasers. In September we took part in the annual Open Cambridge event when university buildings are opened up to visitors and later the same month the IfM hosted the Engineering Department’s event for Cambridge alumni.

These events and the increasing number of school visits are fulfilling our aspiration for the IfM to become a showcase for modern manufacturing and play its part in the vital task of exciting the next generation about engineering and manufacturing.

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RESEARCH

Centre for Industry and Government (CIG) www.ifm.eng.cam.ac.uk/cig cig-enquiries@eng.cam.ac.uk

The Centre for Industry and Government provides research to underpin developments in industrial and innovation policy, as well as working directly with governments in order to support ongoing efforts to improve economic growth. CIG brings together a diverse set of disciplines which are required to address these challenging issues, from economics to policy analysis. The Centre is developing a better understanding of the role of production; new frameworks to capture the growing move towards product-based services; and new options for policy makers to support industrial growth.

PEOPLE Director: Finbarr Livesey Advisers: Mike Gregory Affiliates: Eoin O’Sullivan, Bill Wicksteed Researchers: Laure Dodin, Ilaria Frau, Carlos Lopez-Gomez, Vivian Tsai Industrial practitioners: Bill Colquhoun, Jonathan Hughes

SELECTED PROJECTS Emerging industries – policy and regulation What roles can and do governments play as new industries emerge from the science base?

This project is investigating the rationales for government intervention as such industries emerge, analysing the role of regulation in the success of the emergence of new industries, and looking at the practice of government support for new industries.

High value production The importance of production to company performance across various sectors has been widely debated. This project is investigating when and how production structure is linked to

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company outcomes. By looking at how companies are structured and their outcomes in terms of profitability and turnover growth, we hope to understand which patterns of production ownership and location provide the best returns.

Defining frameworks for modern industrial policy This project is developing a framework for thinking about industrial policy for leading economies.

The approach is based on the maturity of a given industry in a particular country, in contrast to the maturity of that industry globally. Recognising the relative maturities of different industries in each country helps support discussion of the rationales for intervention, beyond standard market failure arguments.

RESEARCH Industrial policy development processes Building on the frameworks developed for modern industrial policy, this project is looking at existing approaches to industrial policy, and how new models of policy development might be instituted.

A key element of this work is the inclusion of futures methods such as horizon scanning, scenario development, and roadmapping.

ACTIVITIES Contributions to government Our work on high value manufacturing (HVM) formed an input to the UK Government’s Manufacturing Strategy and was also used by the UK Technology Strategy Board (TSB) supporting the development of a strategy on high value manufacturing. The Centre’s work on the development of the regenerative medicine sector in the UK has been widely disseminated to government and industry.

UK food and drink sector CIG completed two reports for the Food and Drink Federation in 2010. The reports, ‘Value of food and drink manufacturing to the UK’ and ‘Future scenarios for the UK food and drink industry’ indicated that the sector weathered the economic crisis better than many others in the UK and highlighted the key challenges facing the sector in the future. The second report was debated by senior industry leaders and stakeholders at a meeting in Westminster in September.

FUTURE PLANS The Centre will extend its work with government on industrial policy and develop new programmes linking innovation with industrial policy.

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RESEARCH

Centre for International Manufacturing (CIM) www.ifm.eng.cam.ac.uk/cim cim-enquiries@eng.cam.ac.uk

CIM focuses on applied research in close collaboration with industrial partners. The centre has developed a strong academic-industrial community and provides expertise and a range of industrial services in the areas of international manufacturing and supply networks, particularly capability development, network configuration and design, and key trends and implications for industry.

PEOPLE Head of Centre: Jag Srai Research Director: Yongjiang Shi Researchers: Tomás Harrington, David Kirkwood, Mukesh Kumar Research students: Leila Alinaghian, Arsalan Ghani, Ali Hsieh, Jialun Hu, Thomas Jin, Xin Jin, Annie Iakovaki, Shichao Li, Jenny Liu, Dakshata Rana, Rasha Rezk, Ke Rong, Amy Shang, Tian Wei, Kaoruko Yamazaki, Wenwen Zhao Industrial practitioners: Paul Christodoulou, Don Fleet, Andrew Gill, Dennis Lewis. Support: Kate Hiles.

SELECTED PROJECTS Changing structures of global value chains

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production; production network configuration, development and coordination; and risk and reward management in overseas investments.

Integrating research on firm networks, supply networks and global value-chains. Projects study industry dynamics and the changing structures of global value chains at international, national and regional levels. In 2011 the work will focus on sector-specific studies, with a particular focus on networks involving more ‘open’ manufacturing systems including industrial biotechnology, pharma and maritime.

Global supply networks

Production networks

Effective post M&A integration

A company’s international ‘manufacturing footprint’ – the location of its plants around the globe, what their roles should be and how they interact.

Projects include: the internationalisation process of MNCs including reasons to pursue cross-border

To develop accessible, structured processes which will enable managers to execute post M&A integration with greatly enhanced speed, effectiveness and strategic fit. The work includes the synthesis between existing product portfolios

Projects include: product characteristics that influence the evolution of global food supply networks; mechanisms for achieving quick response in global supply chains; co-ordination and control processes in FMCG supply chains; modern approaches to outsourcing and off shoring; supply chains in emerging firms and industries; and regional sector-clusters.

RESEARCH and recently acquired products. In 2011, the aim is to develop application tools building on the generic process framework developed in a completed EPSRC research project.

September 2011, will look at how firms configure their international operations with a particular focus on emerging countries and technologies.

Service operation in multi-organisational networks

The IfM, together with Judge Business School, will be hosting the 2011 EurOMA Conference, the premier Operations Management academic conference in Europe. www.euroma2011.org

Projects include: service business development in manufacturing companies in terms of understanding strategic context; capability development across key service and supply operations; service supply chain performance metrics; and network organisation design and configuration methodologies. Tools have been extensively exploited in 2010 with further developments focused on network integration and the definition of ‘concepts of operation’ in network systems.

Global engineering networks How leading companies manage their globally dispersed engineering operations in changing business environments. This activity also includes a number of industrial projects and benchmarking activities with peer groups. A specific PhD research project targets the evolution of the global machine tool industry.

Integrated Knowledge Centre In 2011 projects in this cross-university initiative will focus on techniques in mapping global value chains within new technology based projects. Key collaborators: Cavendish Laboratory, Cambridge Centre for Applied Photonics and Electronics, Judge Business School.

ACTIVITIES CIM Symposium CIM’s 15th International Symposium in September 2010 focused on innovation in global manufacturing. The next Symposium on 22-23

EurOMA 2011

Workshops CIM presented a public workshop on ‘Manufacturing mobility’ in 2010. Further workshops are planned in 2011 on mergers & acquisitions, and outsourcing and off shoring.

University collaborations CIM works closely with Zhejiang University in China, which involve joint symposia and summer schools on International manufacturing and SCM. CIM also works with selected Indian Institutes of technology in India and South Asia, and has research projects with Leeds, Nottingham and Strathclyde Universities in the UK.

FUTURE PLANS Sustainable Industrial Networks An industry sponsored programme is seeking to extend current supply network design tools to develop approaches to the assessment, design and configuration of sustainable industrial networks.

Informed logistics Two new projects will apply supply network configuration methodologies to ‘last mile’ delivery systems. These projects will develop approaches that effectively de-couple international supply chains from local delivery systems. The research will cover institutional, industrial and end-consumer perspectives.

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RESEARCH

Centre for Strategy and Performance (CSP) www.ifm.eng.cam.ac.uk/csp csp-enquiries@eng.cam.ac.uk

CSP combines academic objectivity with industrial know-how to help companies tackle their strategy and performance management. It aims to understand and improve the way strategic choices are made, plans are developed and implemented, and performance is measured and achieved. CSP has an established track record of advancing academic theory through successful participation with industry to ensure industrial relevance.

PEOPLE Director: Ken Platts Researchers: Carmina Buzuloiu, Gerry Frizelle, Tanya Gledhill, Amanda Hollands, Mohamed Khater, John Mills, Rich Morales, Andy Neely, Hans-Georg Mundhenke, Tomasz Szejner, Claus Weidinger, Mike Wood, Yue Zhao. Industrial practitioners: Nicky Athanassopoulou, Derek Ford, Dominic Oughton

SELECTED PROJECTS Strategy modelling and visualisation Developing visual approaches to support strategy development that help companies deal with the large amounts of complex information involved.

Strategic decision making Building structured approaches that support strategic decision making in businesses.

Developing strategy for start-ups Developing strategy in start-up companies when bringing a new technology, product or service to market.

Technological innovation in consumer goods firms The strategic process of identifying and commercially exploiting technological innovation in large scale firms in the Fast Moving Consumer Goods industry in large scale global firms.

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Business strategy process Developing a facilitated process that helps identify markets and competences, and create vision and action in small and medium manufacturers.

Capability and resource analysis Studying the way companies co-ordinate resources to improve capabilities and performance.

Production system choices Studying the impact that global manufacturing strategies have on the choice of production system.

Initially studying the variation in production systems used by global operating companies in the automotive supply chain.

High-growth SMEs in transition economies Identifying the catalysts and hurdles in strategy formulation, definition and implementation of high-growth SMEs in transition economies and developing a framework of factors instrumental to the development of such firms.

RESEARCH Servitization

Centre Associates Programme

Developing tools to support ‘availability contracting’ – enhanced service contracts covering a product’s entire life. Cultural, organisational and risk factors involved in moving from manufacturing to service provision.

This programme is establishing more formal and closer working relationships with a number of alumni who are now reaching senior positions in organisations, in order to provide a mechanism for improved dialogue and technology transfer.

Business excellence model for transitional economies

Business strategy tool

Modification of business excellence models to measure organisational performance in companies in countries changing from a centrally planned to a free-market economy.

Performance measurement Understanding the challenges involved in developing and implementing appropriate performance measurement systems.

The future of performance measurement A multi-university study in conjunction with partners in Europe and the USA to identify key challenges in performance measurement over the next 5-10 years, with a view to setting a forward research agenda.

Strategic Performance Information Lab Working with the IfM’s Distributed Information and Automation Laboratory, we are creating a state-ofthe-art strategic performance information facility.

ACTIVITIES Executive education The Centre offers executive education programmes on strategy and performance. Recent programmes focused on:

Working in collaboration with IfM Education and Consultancy Services (IfM ECS), the Centre offers a business strategy tool based on a series of four facilitated workshops that help companies to: analyse their operational environment; assess their capabilities; develop a clear strategy and action plans for implementation.

Short courses The Centre offers occasional one-day courses on topics related to strategy and performance. The most recent courses focused on the design of performance measurement systems and industrial make-buy decisions.

FUTURE PLANS Company diagnostics Working with IfM Education and Consultancy Services, we will further develop the IfM’s business diagnostic Prioritisation Tool.

Manufacturing strategy in construction Working in conjunction with the Laing O’Rourke Centre for Construction Engineering and Technology, we plan to investigate new manufacturing strategies for the construction industry.

• the make-or-buy decision, run in conjunction with the Chartered Institute of Purchasing and Supply • strategy, capability and performance, run in conjunction with Cranfield University.

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RESEARCH

Centre for Technology Management (CTM) www.ifm.eng.cam.ac.uk/ctm ctm-enquiries@eng.cam.ac.uk

CTM focuses on helping companies to make the most appropriate use of current and future technological resources. It aims to provide comprehensive support to managers, based on an integrated understanding of science, engineering and business.

PEOPLE Director: David Probert Academic staff: Elizabeth Garnsey (Emeritus), Tim Minshall Researchers: Nicola Dee, Clare Farrukh, Simon Ford, Clive Kerr, Rick Mitchell, Letizia Mortara, Robert Phaal, Michèle Routley, Judith Shawcross.

Research students: Clemens Dorian Chaskel, Keith Cotterill, Lee Liang Ge, Daniel He, Julia Fan Li, Imohiosen Ilevbare, Jan-Niklas Keltsch, Sarah Lubik, Victor Ortiz, Harald Overholm, Luzselene Rincon, Vivian Mohr, Lan Tao, Val Thorn, Manjusha Thorpe, Chris van der Hoven, David Weiss, Man Hang Yip. Affiliate: Eoin O’Sullivan. Visitors: Marcel Dissel, Robert Lacher, Sebastian Dworshak, Ricardo Gonzalez Nakazawa, Maicon Oliveria, Taro Sugihara, Ruth Thomson, Caren Weinberg.

Industrial practitioners: Nicky Athanassopoulou, Bill Colquhoun, Andrew Gill, Steve Mann, Dominic Oughton, Derek Ford. Support: Geraldine Guceri.

SELECTED PROJECTS Emerging industries CTM is involved in several projects within the IfM’s Emerging Industries Programme including: • Using roadmapping concepts to develop a framework for mapping industrial emergence, based on a diverse set of historical case studies, as a foundation for developing improved strategic management tools for navigating current and future emergence.

• Strategic guidance for innovative inkjet technologies, applying these ideas to the inkjet sector.

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Technology acquisition and protection Collaborative development of early-stage technologies can share cost and risk but may limit free use of the resulting IP. This project explores the practical issues arising in this context.

Strategic technology management toolkit Investigating the design and application of a practical toolset which brings an integrated and systematic approach to managing technology, building on a firm’s existing practice.

RESEARCH Workshop practice Interactive and participative workshops are increasingly used as a way to engage all stakeholders in strategic change. This project focuses on understanding and improving the group dynamics of roadmapping workshops.

Technology intelligence networks: the role of intermediaries This one-year project was funded by the project partners and investigates the best way to establish collaborative networks. The report capturing the findings of this work, ‘Getting help with open innovation’, was published in December 2010.

Key collaborators: Crown Holdings, CIRA, Doosan Babcock, IXC-UK, Nesta, Pepsico, Shell, Oakland, BP, GSK.

Depiction of strategy using visual objects The visual aspects of strategic technology management are being explored, focusing initially on roadmapping, with the aim of improving the design and utilisation of visual objects in strategy.

Service and support This project: ‘Delivering through life capability making the business case’, develops a decision making toolset to support upgrade options analysis. Key collaborators: Ministry of Defence, The Royal Navy.

Cambridge Integrated Knowledge Centre Applying technology roadmapping and developing technology and innovation management education and training in the context of this crossuniversity project.

ACTIVITIES Technology Management Symposium Our annual conference in September 2010 focused on the theme of ‘Confronting global challenges: leadership, innovation, technology’ in the areas of renewable energy sources, healthcare and mobility.

Future events will link to current and emerging issues in our research domain. For further details, please see: www.ifm.eng.cam.ac.uk/service/events/calendar

Education and events CTM has a growing portfolio of workshops, short courses, teaching modules and executive education linked to its research findings in technology and innovation management. Courses can either be open or tailored to the needs of the sponsoring organisation.

European Institute for Technology and Innovation Management (EITIM) EITIM is a collaboration of ten leading technologybased universities across Europe that aims to improve wealth creation from science and technology. www.eitim.org

FUTURE PLANS New research will address emerging issues relating to the management of technology and innovation under conditions of increasing uncertainty (technical, environmental, economic and political) and also where pressures to collaborate intensify.

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RESEARCH

Technology Enterprise Group (TEG) www.ifm.eng.cam.ac.uk/ctm/teg/ thwm100@eng.cam.ac.uk

The Technology Enterprise Group (TEG) is a network of researchers and associates focused on research and education relating to the origins, start-up and growth of technologybased ventures and their impact upon the economy.

PEOPLE Head of Group: Tim Minshall Researchers: Keith Cotterill, Nicola Dee, Lee Liang Ge, Finbarr Livesey, Sarah Lubik, Letizia Mortara, Luzselene Rincon, David Weiss. Associates: David Gill, Neil Gregory, Peter Hiscocks, Stewart McTavish, Amy Mokady.

SELECTED PROJECTS Open innovation TEG has several projects in this area including: managing partnerships between start-ups and large firms; assessing strategic value in corporate venturing; development of skills to support open innovation; the role of universities in supporting open innovation; the role of intermediary organisations in open innovation; regional policies to support open innovation; dynamic models of open innovation; and the role of location in open innovation.

Work in this area has been supported by various organisations including the Engineering and Physical Science Research Council, the Cambridge Integrated Knowledge Centre, Unilever R&D, Goodman, BP, Crown, GSK, Oakland, Italian Aerospace Research Centre (CIRA), NESTA, Doosan Babcock Energy, IXC, Shell, Quotec and PepsiCo.

Investment As part of the IfM’s Emerging Industries Programme, TEG researchers are investigating the role of investment in the growth of new

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industries emerging from scientific research.

Within this broad theme, research is focusing upon the linkages between the different forms of investment; the role of innovation incentive prizes in triggering further investment; and the role of future market estimates in attracting investment into such new industries. In addition, work is also underway to investigate the ways in which entrepreneurs cope with setbacks and failure as they seek investment for new ventures.

Cambridge Technopole TEG researchers are involved in several projects examining aspects of the growth of the Cambridge high tech business cluster. A website provides access to resources relating to the Cambridge high technology business cluster. www.cambridgetechnopole.org.uk In addition, TEG runs the Cambridge Technopole Blog to stimulate debate on the on-going development of the cluster. http://cambridgetechnopole.blogspot.com

University-industry knowledge transfer Projects in this area are focused on various aspects

RESEARCH of university spin-outs including: sector specific spin-outs; investment into spin-outs; and the role of science parks in supporting spin-out growth.

This work is increasingly related to projects on open innovation. There are numerous linkages between the changing role of universities and the growing interest in different forms of open innovation.

FUTURE WORK Projects recently started include the role of open innovation in strengthening linkages between the marketing and R&D functions in large organisations, and the development of dynamic or flexible approaches to open innovation.

ACTIVITIES University enterprise activities TEG supports university-based enterprise programmes including: the University Enterprise Network, Cambridge University Entrepreneurs, and the i-Teams programme. Information on these activities is brought together at: www.enterprisenetwork.group.cam.ac.uk

TEG seminar series Seminars are organised each term, bringing together academic and practice-based viewpoints on technology enterprise issues.

Cambridge Open Innovation Network This network now comprises over 30 organisations which come together on-line and at regular events to share their experience of implementing open innovation.

Open Innovation Research Forum TEG is developing an international network of research groups interested in researching the different aspects of the implementation of open innovation. The first Open Innovation Research Forum will be held in April 2011.

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RESEARCH

Design Management Group (DMG) www.ifm.eng.cam.ac.uk/ctm/idm/ jm329@cam.ac.uk

Effective and sustainable management of design and new product development (NPD) is critical to the success of firms, and also the wider economy. The Group seeks to understand and improve the ways in which design and NPD are managed.

PEOPLE Director: James Moultrie Researchers: Nani Brunini, Alex Driver, Bernard Dusch, Burcu Felekoglu, Jonathan Johnson, Krista Keranen, Karen Miller, Andrew Muir Wood, Jae-Hwan Park, Carlos Peralta-Mahecha, Laura Sutcliffe

selected projects Design in science Little work has been carried out looking at the role of design in the early stages of technology development. The Design in Science study aims to address this gap, by involving designers in live scientific research projects at the University of Cambridge. The research has demonstrated that early involvement by process designers can challenge the research direction and support scientists in demonstrating, communicating and exploring potential future applications.

This project is seeking to understand the different design strategies that might be employed to improve the sustainability of domestic appliances.

The project is developing a ‘sustainable design card set’ to help structure creative brainstorming with a view to improving the sustainability of products.

Sustainable product design Sustainable design of medical devices: This project aims to develop a tool for designers of medical devices that enables them to build sustainable dimensions into their products. The tool takes a life cycle approach, and aims to address environmental and social concerns, without the need for a costly and time consuming life cycle analysis.

A tool to support sustainable design in domestic appliances: Domestic appliances are a major source of energy usage and materials consumption.

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Managing New Product Development Top management involvement in new NPD: New product development (NPD) has long been considered a high priority strategic issue to sustain competitive advantage and growth. The involvement of top managers in NPD is seen as a critical factor affecting performance. This project investigates top management involvement in NPD at project level from the perspective of both top management and the development team.

RESEARCH

External context Commercial context Products

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Managing feasibility in the medical device industry: Biotechnology and healthcare developments require huge investment and a complex multidisciplinary structure which is inherently full of risks and uncertainty. In this context early technology assessment and proof of principle is often sporadic and unstructured.

Existing design process models for the medical healthcare industry are predominantly suited to the later phases of development. This research provides a theoretical framework which offers practical guidance in improving development efficiency within the front-end phases of healthcare development.

between design academics and academics in other disciplines, and between design academics and industry.

Design trends

Cambridge Academic Design Management Conference 2011

Technology change and fashion theory in the mobile phone sector: this study is exploring how theories of fashion and technology evolution relate to the design of mobile phones. It offers a number of conceptual models to explain the complex interactions between aesthetics, functionality and technology over time.

Creating and using design trends reports: This study is investigating how designers both create and use trend reports in a variety of sectors.

Strategic design management From co-production to co-creation (CoCo): In this research, co-creation means collaboration in the creation of value through shared inventiveness, design, and other activities. Co-production is more narrowly defined as participation in service production within parameters defined by the focal organisation. This research project aims to identify co-production/co-creation activities and roles in business to business service relationships and to develop models and management tools for effective and efficient co-creation of services.

Design Knowledge Transfer: This study is exploring the patterns of knowledge interaction

Design management in the retail industry: This project is investigating why there is a tension between the role and contribution of design management in large retailers in the UK, US and EU. It focuses on design management of own brand general merchandise products, where there are intensive design requirements and seeks to understand the barriers that exist within retail organisations.

Activities

In September 2011, the Design Management Group will host the first Cambridge Academic Design Management Conference. This international conference is supported by Creativity and Innovation Management Journal.

Tools for managing new product development We are actively engaged in the development of new tools for the management of NPD. In partnership with IfM Education and Consultancy Services, this work seeks to develop simple visual tools for the improvement of product development management, especially in small firms.

FUTURE WORK The ‘Design in science’ work has begun to provide some real benefits to scientists, and it is our intention to extend this project over the next year.

Work will also continue in all of the key themes outlined above, with an emphasis on strategic design, sustainable design, design trends, and NPD management.

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RESEARCH

Distributed Information and Automation Laboratory (DIAL) www.ifm.eng.cam.ac.uk/automation dial-enquiries@eng.cam.ac.uk

DIAL studies ways in which distributed information and automation systems, including radio-frequency identification (RFID), can be combined with advanced industrial systems to create smart products, flexible operations and innovative services. DIAL incorporates the Cambridge Auto-ID Lab, which was a founding partner in the Auto-ID Centre project to bring affordable RFID to the consumer-packaged goods industry. DIAL’s current work centres around the following themes: development of distributed automation solutions; assessing and improving the reconfigurability of industrial environments and systems; methods for the effective integration of RFID and distributed sensing systems; methods for quantifying the value and cost of industrial information; and information issues in services, maintenance and asset management PEOPLE Director, DIAL: Duncan McFarlane Deputy Director, DIAL: Ajith Parlikad Director Cambridge Auto-ID Lab: Mark Harrison Associate Director Auto-ID Lab: Alan Thorne Business Manager: Andy Shaw Researchers: Alexander Borek, Rachel Cuthbert, Guillaume Febvay, Romain Gaillard, Evangelos Giannikas, Ahmed Kadri, Zied Ouertani, Pankaj Sood, Raj Srinivasan, Maurizio Tomasella, Pascal Wichman, Alex Wong, Philip Woodall Support: Sarah Brown, Simon Sennitt

SELECTED PROJECTS Improving the effectiveness of airport operations Further work is planned with airlines and airport operating companies, exploiting auto-ID technologies to boost the performance of airport operations. This follows the completion of a 2-year industry-funded project looking at ways to improve the efficiency of airport operations.

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Information quality for asset management A three year project seeking to determine the impact of improving information quality on managing industrial assets, throughout their life cycle.

RESEARCH Strategies for asset information management Investigating information management for strategic assets. Key collaborators: Philips, Savi, European Postal Solutions, BT

Intelligent aircraft parts in a networked environment Creating ‘intelligent’ components and subsystems for an enhanced service and support environment to enable automated repair and replacement processes. Key collaborator: Boeing

Cambridge - Strategic Performance Information Laboratory (C-SPIL)

FUTURE PLANS Energy and information Seeking new approaches to reducing energy consumption and greenhouse gas emissions through better use of information and automation in industrial environments.

Tools for industrial reconfigurability System reconfigurability is a key way of futureproofing industrial systems against changes to their operating environment. This work considers reconfigurability challenges in manufacturing, construction and airport environments.

Working with the IfM’s Centre for Strategy and Performance, we are supporting the creation of a state-of-the-art strategic performance information facility, linked to DIAL’s Automation Laboratory.

Service information systems Examining information requirements and systems architectures to support services based around complex engineering systems (e.g. aircraft, engines, construction vehicles etc.).

ACTIVITIES Defence industry forum Working with a defence industry forum on the use and adoption of automated ID technologies.

Partners include: MoD, BAE Systems, Rolls-Royce, Agusta Westland.

Auto-ID Labs A global network of universities working on common RFID challenges.

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RESEARCH

Production Processes Group (PPG) www.ifm.eng.cam.ac.uk/ppg ppg-enquiries@eng.cam.ac.uk

Members of PPG carry out research into manufacturing processes at the component level, with an emphasis on understanding and applying the underlying science. Topics include the development of better models for traditional processes, as well as of innovative processes based on emerging technologies. Throughout, there is a strong emphasis on the commercial priorities and on the transfer of technology to industry.

PEOPLE Head of Group: Ian Hutchings Director of Inkjet Research Centre: Graham Martin Academic staff: Claire Barlow, Jim Platts.

Researchers: Roger Baker, Alfonso Castrejon-Pita, Rafa Castrejon-Pita, Steve Hoath, Wen-Kai Hsiao.

Research students: Eleanor Betton, SungJune Jung, Brett Kotelko, Soren Maloney, Samuel Short.

Support: Jenny Hornett

SELECTED PROJECTS Biognostix This project will investigate the production of paper-based medical diagnostic devices, using inkjet printing as a core manufacturing technology. It is supported by the EU (FP7) from March 2011.

Innovation in industrial inkjet technology: I4T This major project, supported by an EPSRC programme grant from February 2010, involves collaboration with the Universities of Durham and Leeds as well as a consortium of ten companies.

The three major research themes involve the development of printing fluids with higher solids content, a study of the impact, spreading and post-impact behaviour of small liquid drops, and the development of an overall process model for industrial inkjet printing. www.ifm.eng.cam.ac.uk/pp/inkjet

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Glassjet printing This project, an EPSRC-funded collaboration with the University of Southampton, is focused on the development and investigation of innovative processes for the generation and deposition of very small droplets of viscous liquids, with the objective of printing molten glass.

High precision flowmeter manufacture New levels of reliability are required in flowmeters to meet the demands of high value liquids and gases, environmental conservation and ensured calibration, quality and operational dependability.

The aims of this work are to reduce instrument uncertainty, increase range, reduce manufacturing cost, reduce manufacturing variation, reduce or eliminate need for post-manufacture calibration. www.ifm.eng.cam.ac.uk/pp/projects/flow.html

RESEARCH Caribbean steel pan production This project is looking at how tuning is affected by manufacturing methods, with the aim of being able to mass-produce pans.

ACTIVITIES Inkjet Interest Group This group meets regularly to hear presentations on inkjet related subjects.

Cambridge Tribology Course This highly successful three-day course is now in its 19th year. The 2011 event will run in September with lectures, informal discussion periods, illustrative case studies and a workshop session, covering the key elements of the subject.

FUTURE PLANS Inkjet technology We have developed internationally-leading diagnostic techniques for studying both the formation and deposition of tiny fluid droplets, and are currently exploring new research opportunities which will build on this expertise. Applications include conventional graphics printing and directwrite manufacturing of functional components, and medical diagnostic devices.

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RESEARCH

Centre for Industrial Photonics (CIP) www.ifm.eng.cam.ac.uk/cip cip-enquiries@eng.cam.ac.uk

CIP studies the application of industrial laser technologies in manufacturing enterprises.

It aims to enhance laser based manufacturing capabilities in a wide range of industrial sectors through research, development and application of advanced, high-power lasers and system technologies. The Centre is multidisciplinary and supports industry through R&D, technology transfer activities and training.

PEOPLE Director: Bill O’Neill Researchers: Andrew Cockburn, Rocco Lupoi, Martin Sparkes, Chris Forman Research students: Sina Habibi, Kun Li, Pallant Ramasundar, Kryste Pngovski, Caroline Earl, David Hopkinson Support: Sophie Gough, Mike Herring

SELECTED PROJECTS Supersonic laser deposition This Cambridge developed production process enables novel combinations of materials and metals to be deposited on a substrate for the production of 3D components. The technique involves accelerating micron-sized powders to velocities of around Mach 2.0, and impacting them onto a laser illuminated surface. The whole process occurs in the solid state which means that micro structural properties can be controlled, with localised deposition, and metals with differing melting points combined. The process is capable of depositing several kg per hour. Current applications include the deposition of Ti based biomedical coatings, hard facing materials such as WC, and thin layers of stainless steel on low C-Mn steel substrates for low cost anticorrosion solutions.

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High power fibre lasers High power fibre lasers have offered industry unparalleled levels of efficiency, brightness, and power. CIP research aims to understand the interaction of intense optical fields with matter in order to engineer new production processes.

CIP has extensive fibre laser laboratories offering a number of processing capabilities and has a close working relationship with leading UK manufacturers of fibre lasers (SPI Lasers). Academic collaborators include: the Optoelectronics Research Centre, University of Southampton.

Surfi-Sculpt Surfi-Sculpt® is a new process developed by TWI that uses electron and laser beams to re-shape materials precisely and ‘grow’ protrusions out of the surface of a material (see image left). As the laser beam is moved across the surface of a material it creates a pool of molten material in a track, or ‘swipe’. As the material vaporises, it creates a pocket of pressurised vapour above the swipe at the

RESEARCH point of action of the beam. This project seeks to establish the physical limits of the process in order to develop a wide range of industrial applications.

Synthetic biology Synthetic biology crosses the border between engineering and biological science. It concerns the application of biological systems to solve such engineering problems as the generation of electrical power, the growing of fuel oil, the creation of hydrogen or the transport of components on the micro and nano-scale. Current research focuses on the development of nano structured glassy carbon surfaces (~10nm features size) using ultrafast plasmon etching for the selforganised attachment of specific proteins.

HiWi: Efficient motors for electric vehicles Electric motors for powertrain applications develop their highest efficiency of around 93~95% within a speed range of typically 1/4 to 1/3 of the maximum rotating speed, and at an ideal torque. In the majority of driving cycles, the motor operates at a wider range of speeds and at partial load (low torque) resulting in much lower efficiency. The HiWi project will address the mismatch between the region of HIGH efficiency and the WIDE region of frequent operation through the development of new motor topologies and new control systems.

Work in Cambridge will concentrate on micro and nano-scale manufacturing techniques in order to create permanent magnets and integrated assemblies having ideal geometries, reduced size and weight, and improved mechanical, magnetic, and thermal properties. Partners: Fiat, Siemens, the University of Sheffield, CEDRAT, STMicroelectronics, Istituto P.M. srl.

Precision plasma machining A new research activity in conjunction with Cranfield University, is currently developing

laser controlled plasma etching methods for the fashioning of hard-to-machine materials.

Applications include the production of large silicon carbide space based mirrors, terrestrial telescope optics and micro embossing rollers for optical displays.

ACTIVITIES Courses and events CIP is a founding member of the EPSRC IKC in Ultra Precision Surfaces and Structures. A week-long series of lectures on Advanced Micro Machining runs every year. CIP also runs events and a series of open meetings for the Association of Industrial Laser Users to promote the use and best practice of laser manufacturing systems.

FUTURE PLANS High brightness laser technology CIP, in conjunction with the Centre for Applied Electronics and Photonics, will further develop the research of high brightness laser technology including the development of high power ultrafast lasers using innovative carbon nanotube technologies for the production of low cost ultrafast oscillators and amplifiers.

Precision machining processes and systems A new research activity in conjunction with Cranfield University, will develop the processing and precision machine tool platforms for the production of the next generation of microproducts.

Additive manufacturing This research will seek to develop true 3D material deposition strategies that will replace the step-wise layer approach of current RM and RP systems.

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RESEARCH

Inter-disciplinary programmes www.ifm.eng.cam.ac.uk/research.html ifm-enquiries@eng.cam.ac.uk

The IfM has established several inter-disciplinary research programmes focused on particular industrial challenges. These are often undertaken in collaboration with other academic institutions and cover a portfolio of activities.

SERVICE AND SUPPORT ENGINEERING www.ifm.eng.cam.ac.uk/sse/ Professor of Service and Support Engineering Duncan McFarlane Director, Cambridge Service Alliance Andy Neely Researchers: Jasser Al-Kassab, Ornella Benedettini, Rachel Cuthbert, Joao Fonseca da Silva, Irene Ng, Zied Ouertani, Chris Pearson, Giovanni Schiuma, Ivanka Visnjic Support: Jacqueline Brown, Angela Walters Service and support engineering is assuming an increasingly important role in the business models of technology-based and manufacturing companies as organisations shift from a productbased orientation to a more service-based focus. Services now represent over 75 per cent of employment in the UK, and are increasingly important in traditional product oriented industries such as aerospace, defence and transportation. The services provided (and used) in these industries are examples of complex service systems, where organisations must manage several areas of complexity simultaneously.

The Service and Support Engineering Group brings together researchers from across the IfM’s research centres to study complex service systems.

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In September 2010 the Cambridge Service Alliance was launched, bringing together the Institute for Manufacturing, the Judge Business School, IBM and BAE Systems. Building on the IfM/BAE Systems strategic partnership in service and support engineering, the Alliance develops and applies knowledge in themes of common interest to the industrial partners and other suppliers of complex service systems.

Service and support research focusses on three main themes: Service performance and information The best existing performance measurement and enterprise resource planning systems enable effective decision making within individual organisations. However current approaches are inadequate to support management across the highly partnered service enterprises now emerging.

New approaches are needed for effective and efficient management of multi-organisation service systems. The service performance and information theme is developing new approaches to provide managers with the information they need to run such enterprises.

Managers are finding it difficult to keep on top of the growing amount of information available.

The Alliance is developing new visualisation techniques to help managers use this information.

RESEARCH The project is studying how such visualisations influence people’s behaviour. The IfM’s Alan Reece Building is being used as a case study for this work. The building has been equipped with sensors to monitor energy use and occupants are provided with information on their individual and total consumption. The effect of the different visualisations used is now being compared and the most effective approaches identified.

Business models for service In complex service systems value is created across the extended, often highly-partnered, enterprise.

These systems require new business models to enable the individual organisations involved to capture value and profit for themselves and deliver value to their customers. Led by the Judge Business School, IfM researchers are trying to identify: • the key stimuli and motivating factors for business model innovation and how these models are designed • the sources of value in business model innovation • the key problems encountered in practice Service and support engineering This theme is centred on the engineering and management challenges presented by offering services associated with complex engineering systems, from the perspective of both the provider and user. Manufacturers/providers of complex engineering systems are expected to take an increasingly active role in the through-life delivery of services associated with the equipment and the management of the equipment itself.

KT-Box The Service and Support Engineering group is leading the KT-Box project, a consortium of six universities to further develop recent service research into tools and processes that can be applied by providers and users of complex

engineering services. The project is funded by a £2.2 million EPSRC Knowledge Transfer Award with additional contributions from BAE Systems, RollsRoyce, IBM and a number of smaller companies and public sector organisations.

The IfM continues to lead the Cambridge Service Systems Forum, a series of seminars and events drawing together researchers from across the university and the region.

INDUSTRIAL SUSTAINABILITY www.ifm.eng.cam.ac.uk/sustainability/ Programme coordinator: Claire Barlow Researchers: Eduardo Achá-Navarro, Nicky Dee, David Delamore, Bernhard Dusch, Chris Forman, Elizabeth Garnsey, Jialun Hu, Brett Kotelko, David Morgan, Harald Overholm, Ajith Parlikad, Jim Platts, Padmakshi Rana, Samuel Short, Laura Sutcliffe, Gregory Theyel.

This programme is developing technology and operational solutions to deliver products with reduced greenhouse gas emissions, reduced levels of consumption of non-renewable resources, reduced waste and improved social conditions.

These ‘cross-centre’ activities are embedded in a broad collection of research projects across the IfM, including activities in the Production Processes Group, the Centre for Technology Management, the Centre for International Manufacturing, the Centre for Industrial Photonics and the Distributed Information and Automation Laboratory.

Activities Towards a sustainable industrial system A report discussing ways to create a more sustainable industrial system was published in September 2009 with contributions from leading international academics and industrialists.

Download from: www.ifm.eng.cam.ac.uk/sis/

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RESEARCH INDUSTRIAL SYMBIOSIS We are part of the academic community which supports the National Industrial Symbiosis Programme (NISP), brokering partnerships between those who produce waste and those who can use it as their input raw material.

NATURAL MATERIALS Developing materials selection and processing routes to create high tech materials from sustainable resources such as bamboo, flax and stinging nettles. Quantitative assessment of the ‘green’ credentials of such materials.

Current and recent projects

Daylight Saving, Electricity Demand and Emissions Investigating whether changing the UK’s clock policy and time-zone would result in a reduction of electricity demand and carbon emissions. In collaboration with the Department of Engineering and the Centre for Sustainable Development.

Product recovery Management Using automated ID technologies to connect tagged items to a computerised network to support improved decision making about disposal or reuse of products at the end of their life cycle. asset management Looking at ways to reduce the impact of physical assets on the environment throughout their life cycle by improved decision-making supported by better quality information, and developing tools to quantify the ecological impact of information.

Cleantech innovation Understanding how the uptake of cleantech innovations (an innovation delivering the same service as a conventional alternative, but with less resource usage) is hampered by upfront costs and how this can be mitigated by financing solutions.

BUILDINGS FROM WASTE PAPER Developing structural panels based on waste paper for low-cost housing.

WIND TURBINES Use of bamboo for wind turbine manufacture in China. Improving the carbon footprint and cost effectiveness of wind turbines. Design of new generation of flexible wind turbines.

LANDFILL MINING Technical, economic and social considerations of whether the contents of landfill sites can be excavated and materials reclaimed from them.

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Synthetic Biology Investigating whether biological material, such as enzymes, can be introduced into mainstream technology, such as microelectronics, in specific and controllable ways using rapid, pollutant free and energy efficient processes.

Corporate social responsibility (CSR) in food manufacturing companies Focusing on the social dimension of sustainability in food manufacturing companies, where CSR is part of the business contribution towards sustainability.

POLYMER RECYCLING Investigating novel, localised processes to transform polymer waste which is currently considered to be un-recyclable, into valuable, sustainable products.

SUSTAINABILITY DATABASE Forming a knowledge share database of useful tools, frameworks and resources in sustainable business and manufacturing practices.

SUSTAINABLE DESIGN AND MEDICAL DEVICES Producing a tool for designers of medical devices to incorporate sustainability issues into their work.

RESEARCH Asset Management incorporating Environmental Value Developing frameworks to help determine combined environmental and economic impacts of asset decisions. sustainable design and manufacture of domestic appliances Understanding the role that design can play in improving the social and environmental sustainability of domestic appliances. sustainable supply networks for industrial systems Extending the methodology of supply network configuration and design to the sustainability domain, enabling a holistic picture of the environmental, social and economic impacts of industrial systems to be evaluated.

EMERGING INDUSTRIES PROGRAMME Programme Director: Paul Heffernan http://www.ifm.eng.cam.ac.uk/imrc/eip/ Researchers: Nicky Dee, Laure Dodin, Alex Driver, Simon Ford, Mike Gregory, Paul Heffernan, David Kirkwood, Sirirat Lim, Finbarr Livesey, Tim Minshall, James Moultrie, Eoin O’Sullivan, Rob Phaal, Ken Platts, David Probert, Michele Routley, Jag Srai, Gregory Theyel. Support: Daniela Manca The Emerging Industries Programme (EIP) is concerned with understanding the translation of scientific ideas and opportunities into products and services. It addresses the creation of substantial new industries and the infrastructure needed to support them. It integrates and develops new knowledge about the elements and dynamics of emerging industrial systems, particularly those with a significant scientific and technological component, and provides guidance for industrialists and policymakers.

The programme embodies three interrelated research strands: • Mapping the dynamics of a broad cross section of existing industries, building on wellestablished mapping techniques to reveal patterns and issues of emergence in a variety of contexts • Studying the structure, characteristics, and dynamics of key ‘value network’ elements and their interfaces • Developing novel tools and techniques for the representation, analysis, and measurement of the full range of industrial activities.

Outputs Frameworks provide a common language to underpin more realistic, practical and accessible models of emerging industrial systems. Tools and techniques have been created for use by industrialists and policymakers in order to understand emerging industries and to develop strategies for intervention, promotion and action. The outputs of the programme enable better informed policy and investment decisions, improved awareness and engagement with standards and regulation, and the creation of successful evolution strategies at the firm, sector, and industry-level.

Projects MANAGING CREATION AND TRANSITIONS This project uses mapping techniques to identify the enablers and barriers that occur at the transition points during the emergence of an industry. It draws lessons from past examples and develops guidelines for organisations seeking to create and capture value from emerging, technology-based industries.

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RESEARCH DESIGN IN SCIENCE This project offers understanding of the potential for interactions between scientists and designers to accelerate the application of scientific discoveries.

It explores how the involvement of professional (industrial) design expertise early in scientific research can improve the potential for its future application.

MANUFACTURING STRATEGY FOR START-UPS This project has developed a strategy formulation framework and implementation process to support start-ups in emerging industries in developing and implementing their manufacturing activities.

INVESTMENT FRAMEWORKS This project assesses the influence of public and private investment on emerging industries. It is developing new models for public investment and offers insight into future investment policy for emerging industries in the UK. POLICY AND REGULATION The focus of this project is on understanding the role of policy and regulation in the emergence of industries. The project is exploring the effects regulation and policies have during different phases of emerging industries.

SUPPLY NETWORKS This project is about the development and operation of supply networks as an industry emerges. It offers insights for firms and policymakers about the opportunities for involvement during this process.

INTEGRATING CORE PROJECT This project is developing a common theoretical framework for the whole EIP programme, integrating insights derived from the other projects and providing a coherent narrative of industry emergence.

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HIGH VALUE PRODUCTION Programme coordinator: Gregory Theyel grt27@cam.ac.uk Researchers: Mike Gregory, Paul Heffernan, Walter Herriott, Finbarr Livesey, Jag Srai, Gregory Theyel, Bill Wicksteed Are firms and policymakers paying sufficient attention to the strategic importance of production – for firms as a means of enhancing and capturing value right along the value chain; and for policymakers as a crucial element in regional and national industrial systems? These are the two central issues being explored in this major research project, supported by the Gatsby Charitable Foundation.

This project focuses on refined definitions and better characterisations of high value production across a range of technologies, industries and company types, and from the perspective of a range of stakeholders. The project also addresses how managers make decisions about production and value creation and is developing tools and techniques for assessing the significance of production capability.

The project involves the collection and analysis of in-depth interview data and production examples from companies across the UK, involving a comprehensive cross-section of industries including industrial biotech, oil and gas equipment, aerospace, pharmaceuticals, medical equipment and electronics. It is investigating the relationship of production with other activities in the value chain.

The study objectives are: • refined definition(s) of high value production • characterisations of high value production across a range of technologies, industries, company types and from the perspectives of a range of stakeholders

RESEARCH • understanding how managers make decisions about production and value creation, • development of tools and techniques for assessing the significance of production capability

• university-industry R&D centre models • technology platforms and industry ‘grand challenge’ research initiatives • review processes and investment criteria for public R&D grants

• guidelines for industrialists and policymakers for inclusion in strategy and policy formulation processes.

• empirical evidence for collaborative R&D trends

The R&D INTERFACES PROGRAMME

The Programme also provides a forum for disseminating lessons learned and effective practices to a broad range of stakeholders from academia, industry and government.

Programme coordinator: Eoin O’Sullivan eo252@cam.ac.uk

• globalisation of innovation and R&D Foreign Direct Investment

The R&D Interfaces Programme addresses the challenges and opportunities of translating university-based R&D into an industrial context. It focuses on the practices, policies and professional roles designed to accelerate the translation of university-based science and engineering research across the traditional boundaries between academia and industry; and between different stages of invention and innovation. In particular, the programme examines evolving practices and policies responding to the following trends and drivers: • decreasing long term, high risk ‘basic’ industrial research • increasing levels of external collaboration by industry and academia • enhanced global competition for R&D skills, infrastructure and investment • accelerating levels of technological complexity and scientific knowledge

Projects Individual research projects address a range of translational research and emerging technology issues including:

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RESEARCH

Research degrees www.ifm.eng.cam.ac.uk/phd ifm-enquiries@eng.cam.ac.uk

The Department of Engineering offers both one-year MPhil and three-year PhD research degrees and welcomes applications from high-calibre UK and overseas candidates.

Potential research topics within the IfM encompass the full range of management, technology and policy issues covered by our research centres and interdisciplinary programmes. Student research either builds upon work in existing areas or develops along new avenues. The IfM has around 180 graduate and post doctoral students.

Programme structure

SELECTED PROJECTS

There are two main milestones during a PhD: the first-year report and submission of the final thesis at the end of three years. Students must demonstrate satisfactory progress at the end of the first year before they can continue with the final two years of the PhD. A supervisor is appointed for each student to provide direction and support throughout their research. Most students also benefit from the experience and knowledge of other members of the IfM.

The following is a small sample of research topics being studied by current PhD students.

Students on the MPhil programme undertake a one-year period of supervised research, leading to submission of a thesis. Some MPhil students go on to complete a PhD.

Enablers of predictable scale-up in the chemical processing industry

Both PhD and MPhil students are given training in research methods. The IfM hosts the annual two-day Research Methodology Workshop for PhD researchers with interests in management or policy related disciplines.

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Industrial sustainability policy for the developing world Investigating the role of multi-national corporations (MNCs) in facilitating sustainable consumption and production in the developing world and how government policy might help encourage MNCs to drive sustainable consumption.

Scale-up in the chemical manufacturing industry is problematic with projects often failing to progress successfully from laboratory experiment to commercial operation. Such difficulties can result in large cost and schedule overruns. This research is examining how a more predictable scale-up process can be achieved by investigating the human, team and technical factors involved. The research findings can be used to help emerging industries, such as the biotech industry, avoid scale-up difficulties

RESEARCH Facilitating a shift from eco to sustainable design in new product development

Fibre laser drilling of silicon with tunable pulse shapes

Investigating how the concept of sustainable design can be integrated more effectively into the practice of individual designers, including the development of practical tools to support sustainable design.

Drilling silicon is an important process in the semiconductor and photovoltaic industries. The use of high brightness Yb based fibre lasers for this process offers pulse shaping capability, enabling drilling of different depth and quality with the same pulse energy. Fibre lasers offer additional benefits of cost reduction, flexibility and reliability.

Translating new advanced medicinal products from laboratory to patients Advanced medicinal products such as cytotherapeutics (cells used to regenerate human tissue) present significant challenges in terms of their successful translation from laboratory to patients. This research seeks to gain a better understanding of how such products are developed and to provide guidance on the management of the development process.

Surface modification by laser induced movement of molten metal The Surfi-Sculpt® process developed by TWI Ltd uses electron and laser beams to re-shape materials precisely and ‘grow’ protrusions out of the surface of a material. This research seeks to understand the process in terms of parameter to feature shape relationships and the physics involved.

applications Admission to Cambridge research degrees is managed by the university’s Board of Graduate Studies. Full details of how to apply can be found on their website: www.admin.cam.ac.uk/offices/gradstud/ Information specific to the Department of Engineering can be found at: www.eng.cam.ac.uk/graduate/postgrad/ Applicants are encouraged to discuss their proposed research topic with the IfM research centre concerned.

Some funded studentships are available but early application is strongly advised.

The attitude of entrepreneurs to failure in technology start-ups The majority of new technology ventures started by entrepreneurs end in failure. This research is examining entrepreneurs’ reaction to failure and how they learn from it. It is hoped the findings will help prepare new entrepreneurs and improve future success rates.

Sustainable supply chain design and configuration in the automotive industry This project is exploring sustainable ways to configure global supply chains, with a special focus on the automotive industry.

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EDUCATION

Undergraduate: Manufacturing Engineering Tripos (MET) www.ifm.eng.cam.ac.uk/met met-enquiries@eng.cam.ac.uk

MET is an option for the final two years of the Cambridge Engineering degree. The course develops and applies engineering knowledge in a business context and prepares students to be leaders of business and technology enterprises. It provides a thorough grounding in management and manufacturing technologies, together with an understanding of the full range of industrial activities – from market analysis, product design and production, right through to sales and distribution. MET recently underwent a full course review and update.

PEOPLE Course Directors: James Moultrie (MET1), Bill O’Neill (MET2) Academic staff: Claire Barlow (on sabbatical), Andy Cosh, Mike Gregory, Paul Heffernan, Ian Hutchings, Duncan McFarlane, Tim Minshall, James Moultrie, Bill O’Neill, Ajith Parlikad, Jim Platts, Ken Platts, David Probert, Alan Thorne Support: Sinead Parker, Ann Grady

COURSE STRUCTURE Students take a diverse set of modules that span all issues of relevance to manufacturing businesses, from market analysis, product design and production, right through to sales and distribution.

INDUSTRIAL PROJECTS

MET

The programme’s taught course is combined with repeated opportunities to put theory into practice via a series of industrial projects. Final-year students work in small teams on three companybased projects, tackling real industrial problems. In addition, a six-week individual project takes place

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Designing a product

Making components

at the end of the year. Examples of recent industry projects include: Mapping the production processes for a new car (Sports car manufacturer) Rationalising communication of shop-floor generated information (Multinational engineering company) Crack detection on steel cranks (Diesel and gas engine supplier) Developing a plan to introduce preventative maintenance for advanced drilling equipment (Aircraft manufacturer)

Organising the factory

Managing the business

Business context

EDUCATION Developing automated assembly processes, to achieve reduction of setup/changeover times (Advanced switching and sensing technology company) Developing manufacturing strategy for new single crystal turbine blade facility (Global engineering company) Customer satisfaction and new product pricing strategy (Independent energy company) Design of system for pharmaceutical inhaler testing (Pharmaceutical testing systems supplier) Reviewing appropriate key performance measures (International development organisation)

Major project Students undertake a major design project during their first year. Students work in teams of three or four to research the market for a product, prepare a design and manufacturing plan and finally draw up a business plan for a company to produce the product. Each year these are displayed at a Design Show in June. Product ideas on display at the 2010 event included a new design for a syringe to enable safer disposal in the developing world; a bicycle that grows in size with the user; an allterrain, affordable wheelchair; and an integrated foot and ankle prosthetic.

Awards In March 2010 three MET 1s were awarded ÂŁ1,000 in a business competition organised by Pembroke College. Chris Bryan, Emma Dabbs and Eesa Mohammed took the 2009-10 Parmee Prize for Entrepreneurship and Enterprise. They were the only undergraduate team to enter the competition.

Their winning design was for a walking aid for multiple sclerosis sufferers, developed as part of their MET major design project.

In September 2010 MET 2 student Camilla Winfield was awarded the best engineering student prize by her college, Trinity Hall. Camilla is now at Rolls Royce on their Manufacturing Leadership Programme.

MET 2 student Gareth Keeves was awarded the highest mark worldwide for the Diploma in Financial Management, beating over one thousand others who took the exam around the world.

Graduate recruitment MET graduates are well positioned for leadership roles in business and industry. In 2011/12 the IfM will be hosting a recruitment fair for firms interested in employing students from the course.

Email: met-enquiries@eng.cam.ac.uk

www.ifm.eng.cam.ac.uk/met/design

International research project Final year students travelled to Singapore and Malaysia in the summer of 2010. Issues investigated included the region’s manufacturing and R&D capabilities; the development of FDI and effect on both countries of the global focus on sustainability. www.ifm.eng.cam.ac.uk/met/tour10

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EDUCATION

Postgraduate: Industrial Systems, Manufacture and Management (ISMM) www.ifm.eng.cam.ac.uk/ismm ismm-enquiries@eng.cam.ac.uk

The MPhil in Industrial Systems, Manufacture and Management (ISMM) is a nine-month postgraduate programme designed to provide graduates with the technical skills, personal development and industrial experience they need to become immediately effective in their early careers in industry. It consists of a mixture of taught course modules, around 40 company visits, a series of projects tackling real business and technical problems in industry and an in-depth, individual research project. ISMM also includes a 2-week study tour providing experience of industries outside the UK. The course is highly competitive and attracts four applicants for every place. Each cohort typically includes around 15 different nationalities.

PEOPLE Course Director: Simon Pattinson Tutors: Amanda Hollands, Tom Ridgman, Yongjiang Shi Associate Tutors: David Clode, Derek Ford, Gerry Frizelle, Mike Gregory, Peter Hiscocks, Finbarr Livesey, Tim Minshall, Bill O’Neill, Dominic Oughton, David Probert, Andy Shaw, Judith Shawcross Support: Charis Fairhead, Sue Gaw

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COURSE STRUCTURE

INDUSTRIAL PROJECTS

ISMM runs for 39 weeks and comprises eight weeks of project work, thirteen weeks of taught modules, a two-week overseas study tour either in mainland Europe or further afield and a thirteen week dissertation project.

Students spend four, two-week periods working in teams of two or three on company-based projects tackling real industrial problems. At the end of each they present their findings to senior management. Recent projects have included:

ISMM is not just an academic course – the emphasis is on learning by doing and on solving real problems in live industrial situations. Each cohort undertakes a total of 120 industrial projects.

Optimisation of factory layout to support business growth (Major industrial textile manufacturer) Audit and evaluation of company’s carbon footprint (Market leader in food/drink vending sector)

EDUCATION Market research and analysis of a novel magnetic tagging platform technology (High tech start-up) Hi-Fidelity playback of music in a ‘streamed’ world (High-end market leader in the audio sector) Process improvement in television programme planning (Specialist media company) Improved stock management for orthopaedic surgery (Major teaching hospital) Further development of Lean Manufacturing Systems in a fast moving production environment (Subsidiary of a multinational manufacturing business)

Leadership development ISMM students spend two weeks on the development of leadership and management skills, including outdoor team exercises in the Lake District. Teams collect points on successful completion of the tasks and individuals have the opportunity to lead the teams in numerous problem-solving activities.

COURSE REVIEW The structure of the ISMM programme is currently being reviewed. Changes will be introduced for the 2012/13 cohort.

Mapping the governance process for manufacturing technology programmes (Major aerospace company)

Overseas study tours In June 2010 two groups of students went on the annual, two-week study tours. One group visited Germany, France and Belgium. The second group visited India, specifically Delhi, Kolkata and Chennai. The group concluded that many of India’s OEMs and first tier suppliers are world class but noted that many second tier suppliers are struggling to keep up with the globalisation of manufacturing.

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WORKING WITH OTHERS

IfM Education and Consultancy Services (IfM ECS) www.ifm.eng.cam.ac.uk/working ifm-enquiries@eng.cam.ac.uk

IfM Education and Consultancy Services provide a rapid dissemination route for new ideas and approaches developed at the IfM. Industrial practitioners, with many years of senior management experience, engage directly with industry, governments and other agencies via consultancy, executive education and events. Their approach is very different to conventional consultancy, involving working collaboratively to co-develop solutions and focusing on transferring knowledge as well as delivering business results. Their engagements help to both inform and fund future IfM research.

PEOPLE Director: Peter Templeton Industrial practitioners: John Archer, Nicky Athanassopoulou, Paul Christodoulou, Bill Colquhoun, Joe Davidson, Don Fleet, Derek Ford, Andrew Gill, Susan Grinsted, Jonathan Hughes, Duncan Hurlstone, David Learmond, Dennis Lewis, Steve Mann, David Marlow, John McManus, Dominic Oughton, Tony Prouse, Liz Salter, Martin Smith, Paul Tasker, John Thomas Tool development: Alan Cousens Events management: Ella Davey, Jo Griffiths Executive education: Tom Ridgman Communications: Clare Gilmour, Rob Halden-Pratt, Nick Mann, Huw Richards Finance: Linda Gray, Neil Hickinson, Maija-Liisa Walker Administration: Sharn Gray, Alyson Lee, Kate Willsher

SELECTED PROJECTS LARGE COMPANIES

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Roadmapping

agree the way forward. Technical programmes and commercial activities are now aligned with the business strategy and a process is in place to support future strategic planning.

In 2010 IfM ECS practitioners worked with a leading machinery manufacturer to develop a strategy and process for innovation. The company operates in more than 150 countries and the roadmapping initiative was carried out across the business.

Thirty senior managers participated in a two-day workshop, using roadmapping methods to identify and prioritise opportunities, and to explore and

IfM ECS undertook similar projects in 2010 with a number of other companies in a range of sectors, including electronics, automotive, FMCG, instrumentation, manufacturing and materials. In each case, as a result of IfM ECS’s focus on knowledge transfer, the host companies were well equipped to take on most of these activities themselves with minimal support.

WORKING WITH OTHERS Manufacturing footprint strategy

International networks

IfM ECS has continued to collaborate with eight leading companies in the area of manufacturing footprint strategy. These partner companies range in size from $1bn to $50bn annual revenue, and cover a wide range of industries and strategic contexts. The work exploits a mature set of IfM research stretching back over 20 years covering roadmapping, make-or-buy, global network design and manufacturing mobility. Work in 2010 has helped to extend the toolset into new areas including:

A team of practitioners and researchers from the IfM’s Centre for International Manufacturing has launched a major collaboration with a leading global manufacturer aimed at developing a longterm, integrated manufacturing and supply chain strategy.

• identifying the critical variables for manufacturing footprint design • developing risk management tools regarding investments in network reconfiguration Ongoing work within the IfM’s Centre for International Manufacturing aims to integrate this toolset with other network-related tools covering supply, engineering and service networks.

Open Innovation Forum IfM ECS launched a new Open Innovation initiative in October 2010. The Open Innovation Forum is aimed at firms involved in the Food & Fast Moving Consumer Goods (FMCG) sector. The Forum builds on the success of the Cambridge Open Innovation Network which led to the report ‘How to Implement Open Innovation’.

The Forum is concerned with the complete value chain, from raw materials and packaging suppliers to equipment manufacturers, through to logistics organisations and retailers. Forum members share best practice, explore ‘hot topics’ along the FMCG value stream and participate in optional, accelerated collaborations.

Service and support IfM ECS practitioners have continued to work with major equipment and service providers during 2010 to support the development and adoption of service capabilities. These projects, which exploited emerging IfM research in this area, focused initially on the fields of aerospace and defence, and information and business systems. Interest in this work is now expanding into other sectors.

Further work on service operations and service performance measurement focused on improving firms’ engineering capability and organisation design. This work exploited newly emerging IfM research in these areas. IfM ECS practitioners worked closely with the IfM researchers involved as well as with KT-Box, a government-sponsored academic consortium, designed to turn research findings into tools and techniques to support service and support for UK industry and the public sector.

IfM ECS has also collaborated on the development of a leadership programme for engineering support services on behalf of a government defence department and major global equipment and services provider. Programme delivery will commence during 2011.

www.ifm.eng.cam.ac.uk/ctm/teg/oi_forum.html

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WORKING WITH OTHERS Industrial sustainability

• The geopolitical impact of change

Working with industry partners, IfM ECS has developed an integrated programme offering both in-depth, objective awareness of sustainability issues and specific tools and approaches to reduce energy and water use and mitigate waste in real life situations.

The programme has formed the basis for further links between our two organisations.

A comprehensive library of industrial best practice in sustainability projects is being established which will allow IfM members to access examples of successful sustainability activities across a wide range of industries, both in the UK and elsewhere.

Public courses covering these topics are planned for 2011.

EXECUTIVE DEVELOPMENT IfM researchers and IfM ECS practitioners design and deliver bespoke programmes to meet strategic and capability development needs. They specialise in helping companies to implement strategies and action plans developed during the course of IfM consultancy projects.

Executive innovation programme In 2010 IfM ECS worked with a major mobile telecommunications company to develop an executive programme for senior staff. The programme was delivered in collaboration with colleagues from across the University of Cambridge network. Amongst other issues the programme examined the impact of: • Technology and innovation management • Innovation and strategy • Open innovation • Innovation in mobile technologies • Leadership and innovation in a sustainable world • Innovation in action – business’ perspective

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Impact of technology and innovation IfM ECS worked with senior engineers at a leading electronics and software company to assess the impact of technology and the innovation process on an organisation. The programme was specifically developed to encourage appreciation of the wider context and complexities of innovation. It was designed to raise the level of understanding of the issues involved and to introduce a common language in order to facilitate wider discussion. Blended learning – a combination of face-to-face and online methods – was used, with a minimum of traditional taught input.

This approach was appreciated by many of the participants, who rated the programme highly.

SELECTED PROJECTS SMALL COMPANIES SME tools To date IfM ECS has worked with over 600 small and medium sized companies (SMEs) helping to develop strategy and build capabilities to improve competitiveness. A range of tools and techniques has been developed designed to help smaller manufacturers: • evaluate and prioritise company development needs • formulate business strategy • build capabilities These tools have been specially designed to take into account the limited time and resources available to SMEs. Seven new tools were developed in 2010. These are designed to assess delivery performance, supply chain management, quality, unique value and innovation, cash management,

WORKING WITH OTHERS corporate social responsibility, pricing and demand management. All these tools are supported by an education module that can be delivered incompany or as part of an open session workshop.

Further tools are being developed to address the following areas: manufacturing structure and infrastructure, high value production, strategy for SMEs and innovation for SMEs.

A manufacturer of trim for classic cars received a complete review of its manufacturing strategy, leading to significant cash savings. Quality, productivity and revenues all improved following the interventions and staff increased from 40 to 50. The project also freed up 20% of space for additional manufacturing capacity.

Manufacturing Transformation Programme

IfM ECS ran a series of 19 workshops across East Anglia and the West Midlands in 2010 to assist senior managers of SMEs in the development and growth of their business. Each workshop focused on an important issue related to winning orders or managing limited resources and typically led to the development of an action plan for improvement.

IfM ECS ran a highly successful programme of support for small and medium-sized manufacturing companies in 2010. The Manufacturing Transformation Programme (MTP) provided an in-depth assessment of each business to identify significant issues, prioritisation to focus efforts on the most critical areas and an action plan to bring about sustainable improvements.

Companies in the Eastern region and the West Midlands took part in the MTP free of charge thanks to funding from the Higher Education Funding Council. By November 2010 over 240 companies had registered to take part in the programme. Of those companies over 170 went through the diagnostic phase and over 80 went onto a more in depth engagement such as strategy or capability development. MTP requires the minimum of time from management and involved expert facilitation by an experienced manufacturing practitioner, typically spread over several months.

Case examples IfM ECS worked closely with a scientific instrument company to define, develop and maintain a clear manufacturing strategy based on business priority.

The project helped to improve the company’s supply chain and new product introduction process. The firm designed and manufactured a new range of nine products.

Manufacturing Transformation Workshops

Working with business support agencies IfM ECS is building partnerships with a number of SME support organisations including Essex County Council, Business Link West Midlands and Design Network North. These partnerships enable the IfM’s tools and approaches to be extended to many more companies around the UK. Recent projects include a pilot programme with the Welsh Assembly Government to train a team of advisers to use the IfM’s SME tools to support companies in Wales.

Planning and control The IfM’s Manufacturing Planning and Control Group has met on a number of occasions. Topics included ‘lean’ planning and control. The group also visited two companies.

IFM MEMBERSHIP IfM corporate partnership scheme The Corporate Partnership Scheme provides companies with access to research-based strategic, technical and business expertise, geared to the specific needs of large international companies.

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WORKING WITH OTHERS Fifteen companies are currently members of the scheme.

SME membership The IfM’s membership scheme for small and medium sized companies currently has 50 members. Membership provides access to operational, technical and strategic expertise, with support geared to the specific needs of small and medium-sized companies. Members pay a reduced charge for IfM services, training programmes and workshops.

The IfM Open Evening in February 2010 provided an opportunity for members to learn about the latest work of the Institute. In June, over 80 people attended a garden party at Madingley Hall, enjoying the college’s attractive gardens, and a game of croquet as well as the chance to network with other members.

PUBLIC SECTOR Australia automotive sector roadmap In 2010 IfM ECS practitioners completed a major project for the Australian Automotive Collaborative Research Centre (AutoCRC) to develop a roadmap for the Industry to 2020 and beyond. Working with National and State Governments and involving collaborators from over 160 organisations across the manufacturer, supply chain and science base, the roadmap has galvanised widespread support throughout all stakeholder groups.

“The Automotive Australia 2020 Roadmap has brought industry stakeholders together to identify green automotive technologies with real commercial potential in Australia. Innovation is the key to putting the industry on an economically and environmentally sustainable footing. It is the only way forward.”

Kim Carr, Australian Minister for Innovation, Industry, Science and Research

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Mapping the future of the UK rail sector IfM ECS worked in collaboration with the Technical Strategy Advisory Group to develop a road map to support a 30-year technical strategy for the UK rail industry. This focused on delivery of ambitious targets by 2050, relating to customer satisfaction, cost, capacity and carbon reduction.

The process involved 8 workshops, with more than 150 participants from across the whole of the rail industry, to identify and explore over 200 application options, consolidated into 64 strategic projects.

Knowledge transfer We continue our policy of actively embedding tools and techniques into organisations we have worked with to give them the capability to continue on their own in the future. Following the successful roadmapping of a technical strategy for the UK’s rail industry IfM ECS worked with members of the Technical Strategy Advisory Group and the Rail Safety and Standards Board to embed roadmapping expertise to support future iterations.

The IfM also worked with experts from the Centre for Abuse and Trauma Studies to transfer an understanding of roadmapping techniques following a project relating to the ‘post baby P’ crisis in children’s services.

NASA A delegation from the Johnson Space Center, NASA spent two days at the IfM to learn how IfM roadmapping techniques might be used to support future human space exploration. Four senior NASA officials visited the IfM in June 2010 to identify ways in which roadmapping could help assess the research and technology investments required to respond to new challenges set by President Obama.

The President has set out ambitious new goals

WORKING WITH OTHERS for human space flight, extending it to multiple potential destinations including asteroids, Mars and beyond.

INTERNATIONAL DEVELOPMENT Middle East Programme The IfM signed a Memorandum of Understanding with the University College of Bahrain in February 2010 to develop a programme to support economic, industrial and social development in the Middle East. An agreement was also signed with IfM ECS to establish a programme of work, including consultancy, education and events, such as short courses, to assist firms and governments across the Middle East.

In October His Royal Highness Prince Salman bin Hamad Al Khalifa, Crown Prince of the Kingdom of Bahrain visited the IfM when he was given an overview of the IfM’s research, education and practice activities. A visit was also made by Shaikh Mohammed Bin Essa Al-Khalifa the chief executive of the Economic Development Board of Bahrain and colleagues.

Mexico A Mexican consulting group has signed an agreement with IfM ECS enabling it to use the IfM’s strategic and technology roadmapping tools. The group will use the tools to help Mexican companies and government bodies to achieve their strategic and innovation goals.

Egypt links A delegation of officials from the Egyptian Government and private sector visited the IfM in December 2010 to discuss possible future areas of collaboration. The visitors were interested in the Cambridge innovation eco-system and heard presentations on IfM ECS’s programmes for startups and small and medium-sized companies.

Trinidad and Tobago The Masters in Industrial Innovation, Entrepreneurship and Management (IIEM), developed by the IfM for the University of Trinidad and Tobago (UTT), is now entering its fifth year and has been successfully transferred to UTT staff.

Year four saw some minor modifications with the introduction of a design stream and technology and innovation modules. UTT has undergone some organisational changes resulting from a change of government but remains committed to being an entrepreneurial university with a mission to support the development of the Trinidad industrial economy. IfM ECS has held further talks about supporting this mission by transferring knowledge in the area of industrial outreach, dissemination and commercialisation.

COURSES AND EVENTS Workshops Over 1000 people attended IfM events in 2010.

The programme of workshops and courses presented research-based approaches on a range of manufacturing management themes. These included roadmapping, technology and innovation management, the make-or-buy issue, technology evaluation, performance management, technology intelligence and fundamentals of manufacturing management. Courses on more technical topics included flow measurement, inkjet technologies and tribology - the science of friction, wear and lubrication.

New programme for smaller companies A special programme of events for small and medium-sized companies, ‘Going for growth’, is planned for 2011, based on the very successful series of workshops delivered as part of the IfM’s Manufacturing Transformation Programme. The programme of half-day, evening and full day

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WORKING WITH OTHERS events will run throughout the year. They are designed to provide a range of business knowledge and skills tailored to the needs of SMEs.

Manufacturing Thursdays This free series of evening seminars for the local business community continues to be popular.

Manufacturing Thursdays introduces participants to many aspects of manufacturing process, technologies and management and provides networking opportunities over refreshments. www.ifm.eng.cam.ac.uk/thursdays

Briefing Day Nearly 70 senior managers from industry and the public sector attended a Briefing Day in May 2010. The event provided an opportunity to meet leading researchers in management, technology and policy areas and showcased some of the IfM’s recent industrial and public sector collaborations.

The Briefing Day was extremely popular and a similar event is planned for May 2011.

EUROMA 2011 The IfM is running the 18th International Annual EurOMA (European Operations Management Association) Conference from 3 – 6 July 2011, in collaboration with the Judge Business School. The 2011 conference will be preceded by the EurOMA Doctoral Seminar on 1 and 2 July and the Young Scholars Workshop on 3 July.

IdeaSpace enterprise accelerator IfM ECS has been chosen to lead a new programme to support high potential business ventures.

The ideaSpace Enterprise Accelerator (iEA) programme will enable businesses and jobs to be created across the Eastern region. The fouryear programme will support the identification and accelerated development of high potential

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business ventures arising from research and innovation.

IfM-ECS was chosen by East of England Development Agency (EEDA) to lead the initiative. iEA will assist the region’s enterprise communities to start and grow new research and innovationled businesses, as well as providing strategic direction for the region’s technology enterprise and entrepreneurship activities. Early-stage and start-up firms will gain support and training to help them grow and create new jobs. iEA will be based in the Hauser Forum (above) on the university’s West Cambridge campus, and will build on the existing University of Cambridge ideaSpace initiative.

WORKING WITH OTHERS

Public engagement Cambridge University Science Festival The IfM took part in Cambridge University’s annual Science Festival for the first time in March 2010. Hundreds of families visited the Alan Reece Building to see a host of interactive demos, including high-powered lasers, rocket racing using laser ‘guns’ (pictured left) and see their photograph lasered onto stainless steel.

A lecture by Dr Tim Minshall Making the impossible possible, describing how engineers have helped to create humanity’s greatest innovations, was so popular it had to be given twice.

The 2011 Science Festival runs from 14-27 March.

The IfM events will take place on the afternoon of Saturday 26 March.

School visits Two groups of school children enjoyed visits to the IfM in 2010. The charity Friends of Chernobyl’s Children organised a visit by a group of youngsters from an area of Belarussia which was affected by the 1986 disaster. The children took part in a laser rocket race, had their photographs etched onto a metal credit card by lasers and were shown some of the research being conducted in the Department.

annual Open Cambridge weekend in September 2010. Members of the public went on tours of the building and were given insights into some of the research activities taking place in the Alan Reece Building.

Drumming up interest in engineering Two IfM researchers are using Caribbean steelpans as a novel way of getting youngsters interested in engineering. Soren Maloney and Nigel Williams believe the popular musical instrument could be a good way to get children from ethnic minorities interested in science and technology. The pair are working with schools in London to launch a pilot project to try out their idea.

The idea arose from Soren’s PhD research which looked at the materials and manufacturing of Caribbean steelpan drums. He realised that the way people go about making the drums teaches some basic elements of engineering and science, acoustics, materials and manufacturing.

Soren demonstrated his ideas at the Big Bang Eastern 2010 – a major science and engineering exhibition for school children held at Duxford Imperial War Museum in July.

The IfM also welcomed children from Chelmer Valley High School in Chelmsford. The students from the specialist engineering college enjoyed a rocket building workshop, learned about manufacturing sustainability and took part in a session designed to teach just-in-time manufacturing processes.

Open Cambridge Dozens of people had a look behind the scenes of the IfM when it took part in the University’s third

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IFM RESOURCES

Publications and online resources The IfM produces a range of publications and online resources based on its work with industry.

• Technology roadmapping: facilitating collaborative strategy development

Practice guides and reports

IfM Briefings are available for free download from our website.

Most of our practice guides and reports are available for free download. Reports and guides published in 2010 include: • Getting help with open innovation

www.ifm.eng.cam.ac.uk/working/briefings/

Books and workbooks Books published by IfM in 2010 include:

• Enabling economic growth: effective support for smaller manufacturing businesses. Insights from research and industrial engagements

• Roadmapping for strategy and innovation: Aligning technology and markets in a dynamic world

• Stimulating growth and employment in the UK economy

www.ifm.eng.cam.ac.uk/books/

• Value of food and drink to the UK manufacturing sector • Future scenarios for the UK food and drink industry • Impact where it matters. The economic, social and cultural benefits of higher education in the UK www.ifm.eng.cam.ac.uk/free/

Briefings IfM Briefings provide a two-page introduction to a range of management, technology and policy issues. Briefings produced in 2010 were: • Global production network planning at Caterpillar Inc: a case study • Integration of industrial sustainability into business decision making using supply network design tools • 50 Years of working at the speed of light (marking the 50th anniversary of the invention of the laser)

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Podcasts The IfM series of free downloadable podcasts cover a wide range of industrial issues. They are available from the IfM website and from iTunesU. Go to the Cambridge University section of iTunesU and find them under ‘Manufacturing’. www.ifm.eng.cam.ac.uk/free/podcasts.html

IFM RESOURCES Twitter You can now follow us on twitter at: http://twitter.com/IfMCambridge

Linkedin Join the Institute for Manufacturing’s Linkedin group to keep in touch with our manufacturing community. www.linkedin.com/

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IFM PEOPLE Eduardo Acha-Navarro Tauseef Aized Jasser Al-Kassab Leila Alinaghian John Archer Vijai Asari John Ashton Nicky Athanassopoulou Roger Baker Claire Barlow Ornella Benedettini Elly Betton Dennis Borley Jacqueline Brown Sarah Brown Danielle Brunini Carmina Buzuloiu Rafa Castrejon-Pita Clemens Chaskel Paul Christodoulou David Clode Andrew Cockburn Bill Colquhoun Andy Cosh Keith Cotterill Alan Cousens John Cummins Rachel Cuthbert Ella Davey Joe Davidson Nicky Dee David Delamore Marcel Dissel Laure Dodin Alex Driver Bernhard Dusch Sebastian Dworschak Caroline Earl Charis Fairhead Clare Farrukh Guillaume Febvay

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Burcu Felekoglu Don Fleet Joao Fonseca da Silva Derek Ford Simon Ford Stuart Fordham Christopher Forman Ilaria Frau Gerry Frizelle Elizabeth Garnsey Sue Gaw Lee Liang Ge Arsalan Ghani Evangelos Giannikas Andrew Gill David Gill Clare Gilmour Tanya Gledhill Ricardo Gonzales Nakazawa Sophie Gough Ann Grady Lewis Grantham Linda Gray Sharn Gray Mike Gregory (Prof ) Mike Gregory (Dr) Neil Gregory Jo Griffiths Susan Grinsted Geraldine Chee Güçeri Sina Habibi Giles Hainsworth Robert Halden-Pratt Simon Hall Terry Hanby Nadja Hansen Phil Hanson Mick Harding Tomás Harrington Mark Harrison Xiyang (Daniel) He

Paul Heffernan Michael Herring Neil Hickinson Kate Hiles Bill Hillier Peter Hiscocks Steve Hoath Steve Hodges Amanda Hollands David Hopkinson Jenny Hornett Wen-Kai Hsiao Ying-Che (Ali) Hsieh Jialun Hu Cui (Monica) Huang Jonathan Hughes Duncan Hurlstone Ian Hutchings Antigoni Iakovaki Imoh Ilevbare Michael Janes Brüno (Xin) Jin Thomas (Xiaocheng) Jin Jonathan Johnson Matthew Jones SungJune Jung Jan-Niklas Keltsch Krista Keraenen Clive Kerr Mark Khater David Kirkwood Brett Kotelko Mukesh Kumar Robert Lacher David Learmond Alyson Lee Dennis Lewis Julia Fan Li Kun Li Janet Lindley Julius Lindner

IFM PEOPLE Zheng (Jenny) Liu Yang Liu Finbarr Livesey Carlos Lopez Gomez Sarah Lubik Fang Luo Rocco Lupoi Jackie MacDonald Hugo Mallinson Soren Maloney Daniela Manca Nick Mann Steve Mann David Marlow Graham Martin Ros Mayes Duncan McFarlane John McManus Leticia Mendez-Garcia Sharon Mey Karen Miller John Mills Tim Minshall Rick Mitchell John Mo Vivian Mohr Rich Morales David Morgan Roger Morgan Letizia Mortara James Moultrie Andrew Muir Wood Hans Mundhenke Andy Neely Cheng Leng Ng (Irene) Bill O’Neill Eoin O’Sullivan Maicon Oliveira Victor Ortiz Zied Ouertani Dominic Oughton

Harald Overholm Krste Pangovski Jae Hwan Park Sinead Parker Ajith Parlikad Simon Pattinson Chris Pearson Carlos Peralta Mahecha Robert Phaal Jim Platts Ken Platts David Probert Tony Prouse Dakshata Rana Padmakshi Rana Nipat Rasmekomen Dan Reynolds Rasha Rezk Huw Richards Jenny Ridgeon Tom Ridgman Luzselene Rincon Ke Rong Michele Routley Liz Salter Giovanni Schiuma David Schwartz Simon Sennitt Tian Jiao (Amy) Shang Andy Shaw Judith Shawcross Yongjiang Shi Samuel Short Craig Smith Martin Smith Pankaj Sood Martin Sparkes Jag Srai Rengarajan Srinivasan Taro Sugihara Laura Sutcliffe

Carole Sweeney Tomasz Szejner Lan Tao Paul Tasker Peter Templeton Gregory Theyel John Thomas Ruth Thomson Val Thorn Alan Thorne Manjusha Thorpe Maurizio Tomasella Chen-I (Vivian) Tsai Alexander (Sasha) C.D. Van de Putte Chris van der Hoven Ivanka Visnjic Ajay Vohora Maija-Liisa Walker Angela Walters Carol Walton Ke Wang Tian Wei Claus Weidinger Caren Weinberg David Weiss Pascal Wichmann Bill Wicksteed Kate Willsher Alex C. Y. Wong Michael Wood Philip Woodall Anne Woods Kaoruko Yamazaki Man Hang Yip Helen (Hai Hua) Zhang Wenwen Zhao Yue Zhao

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IFM MEMBERS AND COLLABORATORS 3DX-Ray A1 Technologies ABB, Stonehouse Accenture Adande Addenbrookes Hospital Adder Technology Adnams Advanced Institute of Management Agusta Westland Ahold Airbus AIST Japan AIXTRON Ajou University Akzo Nobel Alcatel Alpha-Mega Alphine Joinery Alsthom Analytik AND Technology Research Andersen Products Anglia Ruskin University AOS Apaclara Apollo Fire Detectors Apollo Specialist Engineering Applied Acoustics Arizona State University ARM ARRK Arts and Humanities Research Council Arup Associated Laboratory Services Aston University AstraZeneca ASW

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Atlantic Microwave AUO Australian Automotive Collaborative Research Centre Australian National University Automill Engineering Autonnic Research Autoronic Europe AVEVA Aviall BAA BAE Systems Baker Perkins Barclays Bath University BBC BDF (Germany) BDO Stoy Hayward Beiersdorf Belekinge Institute of Technology Belmar Engineering Berlin Institute of Technology BHP Billiton Biochrom Birmingham University BIS Blackman & White Boach BOC Industrial Products Boddingtons BOE Boeing Bombardier Boss Enclosures BP Brandix British Chamber of Commerce British Embassy, Beijing and Consulate Office

British Sugar Briton EMS Britvic Brynleigh Technology BT Burton’s Foods Business Link BVT Surface Fleet Cadbury California State University Calyx Cambridge Centre for Applied Photonics and Electronics Cambridge Chemical Engineering Department Cambridge Consultants Cambridge Department of Physics Cambridge Display Technology Cambridge Dive Systems Cambridge Enterprise Cambridge Fluid Systems Cambridge Policy Associates Cambridge Temperature Concepts Cambridge University Entrepreneurs Camden Electronics Cametrics Canon Europe Carbon 8 Carbon Trust Carl Zeiss Carrefour Case New Holland Caterpillar Cavendish Laboratory CEDRAT Centro Ricerche Fiat CGEY

Chalmers University of Technology Chartered Institute of Purchasing and Supply Chelmer Valley High School China Productivity Centre ChromSolutions CIKC CIRA Cobham Defence Communications Company Cooper Roller Bearing Co Copenhagen Business School Copley Motion Systems Corus Cranfield University Crown Customer Connections Czech Airlines Daimler Chrysler DAMTP Danone Baby and Medical Nutrition BV DANTE DEFRA Delta-T Department for Transport Design Council Design Network North Deutsche Telecom Development Research Centre of the State Council Diamond Engineering Direct Packaging Docomo Domino Printing Sciences Doosan Babcock Doshisha University Douwe Egberts Dow Chemical

IFM MEMBERS AND COLLABORATORS Dow Corning Doyen Medipharm Druck Dupont Dyne Technologies E F Hadley Engineering East of England International EasyJet Ecolé Central Paris Econorate EDME EEDA EEF EITIM Embraer Emerson Endress+Hauser Engineering Design Centre English Brothers Enterprise Europe Network EPEA EPSRC ESL Engineering Essential Care Essex County Council ET Capital European Postal Solutions Eurotherm Evaluation International EWE ExcelStor Exxon Mobil Facet Controls Fairmount Weather Systems Fanuc FFEI Fiat Fine Line Engineering Fisco Tools Flextronics FlyBe

Ford Motor Company Fox Racing Developments France Telecom Fresenius Kabi Galanz Gatsby Foundation GE Sensing Geneiva Chocolates General Research Institute for Non-Ferrous Metals Gerard Lewis Designs Giesecke & Devrient Gillette GKN GM Goodman Grant Instruments Groupe Ganone Grundfos GS1 GSK Guangzhou University Guardline Group Haier Hamburg University of Technology Harlow Group Haswell Moulding Ltd Health Enterprise East Hellas Spar Hengdian Group Henkel Herbert Group Herga Higher Education Funding Council for England Hon Hai Hone-All Precision Hotel Chocolat Howden Kitchens Huawei

Hunter Scientific Huntsman Advanced Materials Hutchings and Harding Hybrid Ltd Hypertag HYT IAM IATA IBM Ibonhart ICI Group Technology ICT University Korea Imperial College London Inca INEOS Infosys Institut Français de Mécanique Avancée Institute of Industrial Economics Institute of World Economics and Politics Integrated Technologies International Alliance of Research Universities International Display Intrasoft Invensys Invotec IPE IPG Photonics i-Teams ITI IXC-UK Japan Advanced Institute of Science and Technology Japan Patent Office Jarben Jiskoot Johnson Electrical Judge Business School

Kawasaki Keio University Kelong/Hisense Kings Technical School Klassic Kodak Krohne Laing O’Rourke Centre for Construction Engineering and Technology Lawtronic LDS Test and Measurement Le Mark Lenovo Linx Litre Meter London Higher London Technology Network London Underground Lulea University Machinepart Engineering Manchester Airports Group Marks & Spencer Mars Mazak Mbaker MBDA Meat and Livestock Commercial Services Mec-A-Tec Services Mercedes Benz MetersBonwe Metro Michell Instruments Microsoft Midea Ministry of Defence Ministry of Science & Technology MIREC Mirror Image

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IFM MEMBERS AND COLLABORATORS MIT MoD Montech Møreforsking Motorola National Grid National Physical Laboratory National Skills Academy National Taiwan University of Science and Technology Navistar and Castrol nCipher NDC Infrared Engineering NESTA Nestlé Network Rail New Metals and Chemicals Newton Commercial NHS Innovations Nico Manufacturing Company North West Automotive Alliance nPower NRP Enterprise O2 Oakland Obducat CamScan Olympus KeyMed OMRON Optimat Optoelectronics Research Centre Orange Orthomimetics Owlstone Oxoid Oxonica Parasol Panel Systems PCME Pembroke Engineering Pepsico

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Pera Philips Photo Voltaics Placepower UK Plarion Polatis Politecnico di Milano Premier Foods Price Bailey LLP Printed Electronics Prior Scientific Instruments Proctor & Gamble Purple-Chilli Q-Flo QinetiQ QPP Ltd Qualcomm Qualitetch Quotec R J Herbert Engineering Radio-Tech Rail Safety & Strategy Board RedBee Media RefurbIT Regulateurs Europa RGE Engineering Riegens Lighting Risø National Laboratory Ritsumeikan University RJ Herbert Engineering Rockwell Rolls-Royce Rose of Colchester Royal Holloway University Royal Melbourne Institute of Technology Royal Navy RPF Communications RTC North RWO Marine Equipment Sabanci University

SA Partners LLP Safapac SAP Savi SAW Magnetics Schlumberger Schneider Electric Scion-Sprays Scottish Power Scottish Water Seaglaze Marine Windows Sealed Air SecureIT Segler Int’l Business Services Ltd Selex Sensornet Sepura Sericol Servomex Group Shearline Shell Siemens Silverline Simon Fraser University SITA Skips and Compactors Smart Holograms Smith & Nephew Smith Flow Control Sony SP Technical Research Institute of Sweden SPI Lasers SRS Products St John’s Innovation Centre State-owned Asset Supervision and Administration STMicroelectronics Strategie & Innovazione

Strix Stryker Sunjet Superquinn Swepac International AB Swiftclean Swiss Com Swiss Federal Institute of Technology Syfer Technology Tam Engineering TCL TEAM Consulting Technical University of Denmark Technology Strategy Board Tesco The Defence Academy The Gambica Association The Garden Trellis Company The Landscape Management Company Thurlby Thandar Time and Frequency Solutions Tohoku University Toyota Motor Europe Transporter Engineering Tsinghua University TTI Group TU Delft TU Munich Turku School of Economics TWI TWPL UNEP Unilever Unipart University of Aukland University College of Bahrain University College London University of Adelaide

University of Cape Town University College Dublin University of Dundee University of Durham University of Essex University of Exeter University of Karlsruhe University of Leeds University of Linkรถping University of Liverpool University of Loughborough University of Manchester University of Melbourne University of Newcastle University of Nottingham University of Salford University of Sao Paulo University of Sheffield University of Southampton University of St Gallen University of Strathclyde University of Twente University of the West of England University of Trinidad and Tobago University of Ulster Vanners Ventam Systems VentureNavigator Viridian Solar Visual Planet Vitsล Volvo AB W J Morray Engineering Walmart Waseda University Wavin Webtec Products Welsh Assembly Government Wilkin & Sons

Xaar Xact PCB Xerox Xiangxue Pharmaceutical Yi Wu Trade Youngor Yue Tuen Zeolyst Catalysts Zeppelin University Zhejiang University Zigma Ground Solutions ZTE

The Institute for Manufacturing (IfM) provides a unique environment for the creation of new ideas and approaches to modern industrial practice. The IfM takes a distinctive, cross-disciplinary approach to global industrial issues, integrating research and education directly with practical application in industry.

Part of the University of Cambridge’s Department of Engineering the IfM brings together expertise in management, technology and policy to address the full spectrum of industrial issues. Research is undertaken in close collaboration with companies, ensuring its relevance to industrial needs.

Industrialists contribute to our education programmes and host company-based projects, giving students experience of demanding, real-world problems.

The IfM’s research findings are disseminated by the university-owned company IfM Education and Consultancy Services. Experienced practitioners work with industry, governments and support agencies to apply research-based tools and techniques. This provides a rapid dissemination route for new ideas and helps to inform and fund future research.

The IfM’s broad expertise and integrated approach underpins its leading role in supporting industrial innovation and its contributions to the debate on manufacturing’s role in a successful economy.