4. Controllers need to be fully aware of and able to apply quickly the correct procedures to be used in emergency and unusual situations. 5. The refresher course should be designed as a platform for discussion and exchanges of ideas encouraged in order to clarify ambiguity. 6. Practical exercises should be based on the controllers· own area. 7. Course objectives need to be carefully stated and understood by all before the course starts. 8. Subjects relating to ATC and aviation developments need to be included in the refresher course in order to increase the contrdllers· knowledge and understanding of the environment in which they work. 9. Refresher courses are not designed to test the proficiency of the controller.
proposed above) every five years and a one week or three day course every two years which would concentrate on new developments in aviation. An example of a course programme is seen below.
Conclusions 1. Refresher training should be regularly undertaken by all operational air traffic controllers. 2. It is to the benefit of any organisation or administration to maintain the necessary level of knowledge and skill among its staff. 3. Refresher training. in the context of this paper. refers to a re-acquaintance of previously learnt facts. a re-assessment of every-day skills and an awareness of current specialist developments.
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An Open Letter to Mr. Lee E. Paul Department of Transportation Federal Aviation Administration NAFEC Atlantic City/ N.J. 08405
USA via the /FA TCA Journal Editor
Subiect: Your Article How can we learn from our mistakes tf we never admit we make any? Dear Mr. Paul. telling the truth must not necessarily mean to receive congratulations because they are many. who either do not welcome truth or don't want to admit mistake. Civil aviation authorities are among them. and rather seem to be willing to waste more millions than to admit. But money is becoming rare nowadays. Being with air traffic control for a quarter century now and a system. equipment and procedures evaluator and a tax payer myself. I can only thank you for your comments. The question. however. is 'Which way out?'. Among insiders there are apparent answers to that. One answer for instance is provided by the availability of ADP program structured ·system validation· methods for the validation of technical system specifications. For an answer to system operational concept and specification validation you have made some suggestions in your paper. but this problem is the most difficult one to solve. Even when authorities are willing to have operational personnel actively participate in the conceptual design and planning of systems. subsystems and procedures another problem remains unsolved. That is the lack of training and education. which air traffic services personnel should receive beforehand to be able to fulfil such task. Here is an answer on how to solve that probleml Authorities must spend money on education for their personnel to learn new techniques and technologies - other systems operations - new hardware available - new functions (technical and operational) - neighbouring countries/systems considerations and approaches to the same problems In order to become capable to cope with such tasks and to participate accordingly. This seems to be the cheaper way. sometimes cheaper by millions. With my congratulations to you for telling it and sincerely yours. Frank W. Fisher Advisory Group Air Navigation Services. Inc. 31