Benefits of Hiring A Professional Customer Service Representative Customer service representatives play an essential and important role in many walks of life. A customer service representative stands for not only one person, but the whole customer service team, and even the whole company. A customer support representative communicates with the customers in order for them to give out information. This information answers to the concerns which consumers have brought up regarding services or products that they have obtained from the company. They are responsible for managing and solving the complaints of the customers. There are many ways wherein customer support representatives reach out to their customers. They may offer their help through:
e-mail telephone mail correspondence fax personal service