CRT Viewpoint Now Offers Advanced Approach for Capturing Feedback from Customers CRT Viewpoint now offers an advanced approach for capturing feedback from customers. The company helps to obtain the accurate feedback from customers on behalf of the company. Their accurate customer feedback helps companies to develop better business strategies. CRT manages every aspect of the customer experience program and thus ensures the customers get a quick ROI. They offer a comprehensive range of analytical tools such as free text and sentiment analysis, live alerts, interactive multi-level dashboards, real time reporting, and more. The company devises individual customer feedback programs for their client so that the client gets only effective and accurate customer feedback that they can use for further improving their business or adding some new features in their services and products.
CRT Viewpoint uses a unique customer survey system for conducting effective surveys. Some of the channels that they offer include customer survey kiosks, survey tables, web-based surveys, paper survey, telephone surveys, and SMS Text Messaging Surveys.